The Evolution of Quality Assurance in the Construction Industry
By 2025, the UK construction industry will have seen massive radical change, driven by technology, regulation, and sustainability targets. Central to this evolution is Quality Assurance (QA) - QA has evolved to move away from clipboards and site checklists and towards AI-driven analytics and real-time digital compliance tools.
As project complexity increases, delivery timelines are tighter, and clients are demanding more and more; the future of QA in the UK construction sector is progressing is becoming increasingly defined and driven by automation, AI and data. This article looks at how quality control is changing, what technologies are influencing change and what QA professionals need to be preparing for in the future.
Quality assurance plays an important role in ensuring construction projects:
With the renewed interest in building safety in the UK, post-Grenfell, and ambitious Net Zero targets, where higher quality standards are needed, this makes QA a more strategic function, not just a compliance task.
Some key trends in the future of QA in the UK construction industry
Across the construction QA process, we are seeing the introduction of AI/machine learning, including:
Defect Detection: Visual inspection tools powered by AI can now detect floors, cracks, corrosion, or misalignments in real time by utilizing drones and cameras.
Predictive analytics: Machine learning models can assess quality risks based on prior data and alerts to take proactive measures.
Automated QA Reporting: AI tools and NLP can provide inspection reporting in real time, reducing paper forms by up to 60% due to automation.
Robotic Process Automation (RPA): RPA Bots are automating low value repetitive QA tasks, such as checklist validation and compliance tracking to ensure project expectations are met.
"The role of QA professionals is changing - not to the act of physical inspection but rather to data interpretation, evaluation, and quality governance" as a senior QA manager from a Tier 1 UK contractor observes.
There are many platforms already available such as PlanRadar, Procore, and Fieldwire providing:
All of these digital tools offer transparency, traceability, and efficiency for quality assurance teams in construction in 2025.
Building Information Modelling, often known as BIM is standard practice in UK public and commercial construction. The ability to comply with BIM Level 2 and 3 personas has meant that quality assurance can be redefined to include:
Integrated digital twins that represent the model with construction at the point of maintenance or defects after construction
To effectively ensure QA professionals engage with all elements of the project, on the new norm of BIM, means working collaboratively in the design phases, the build phases, and the post build follow ups to protect quality and pressure testing the need for rework.
The widespread adoption of Green Building Standards (for example, BREEAM, WELL, and Net Zero Carbon) demonstrates the accelerating acceptance of both environmental and sustainability initiatives alongside quality assurance and quality control. Often, sustainability will incorporate quality assurance and quality control to include material certification checks, compliance with energy efficiency, lifecycle assessment and post-occupancy evaluation. Having greater oversight and understanding of the implement of a package of sustainability credentials, quality assurance professionals are also expected to work closely with environmental engineers and sustainability engineers to assure quality assurance performance and compliance will be met.
Nothing will replace jobs with AI in the future of QA in UK construction; it will be about upskilling and evolving into new roles.
Skills in Demand in 2025:
New QA Job Titles & Roles in Construction (2025)
As the QA function develops, new job titles will also come:
New Role | What They Do |
---|---|
Digital Quality Manager | Manages Digital Quality Assurance system reporting |
QA Data Analyst | Interprets inspection data and defects, and trend analysis |
Drone QA Inspector | Uses drones for visual quality inspection checks |
BIM QA Coordinator | Ensures compliance and quality across the BIM workflows |
Sustainability QA Lead Enables Quality Assurance aligning, and the environmental and net zero targets
In 2024, a large rail contractor in the UK implemented a solution that allowed them to complete circular tunnel lining inspections of their tunnels using AI-powered visual QA tools. The data generated from this quality assurance inspection program provided them with the detail that allowed them to enjoy the benefit of:
Conclusion: The Future of UK Construction QA is Digital, Data-Driven and Human Led
Into 2025 and beyond, QA in UK construction will be shaped around;
Whether you're a seasoned QA professional, or just starting to develop in QA, the time is now to be involved in digitally driven quality assurance in construction.
Look at QA/QC construction jobs or future facing roles on Construction Job Board