39 jobs found

The local authority client is seeking an experienced Private Sector Housing Officer to join their housing team. This is an excellent opportunity for a housing professional with a strong background in private sector housing, HMO licensing, and housing enforcement. The successful candidate will be responsible for investigating housing and public health complaints, carrying out property inspections, and assessing housing conditions using the Housing Health and Safety Rating System (HHSRS) . You will also support enforcement and compliance activities, assist with HMO licensing processes, and help ensure properties meet required housing standards. Working closely with landlords, tenants, and other stakeholders, you will play a key role in improving housing conditions and delivering positive outcomes for residents. Experience preparing schedules of repair and improvement works, undertaking inspections, and applying housing legislation is highly desirable. Candidates should hold a relevant Environmental Health qualification or possess significant experience in a similar role. HHSRS training is essential, alongside strong knowledge of private sector housing legislation and HMO licensing requirements. A full UK driving licence and access to a vehicle are required. The position operates on a hybrid basis, with a minimum of 40% office attendance and regular site visits as required. The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent.

Capital Project Manager Location: Wrexham / Hybrid Contract: Interim, 3-4 months Rate: 300 - 350 per day We are seeking an experienced Client-Side Capital Project Manager to join an established estates and capital projects function on an interim basis. This is an excellent opportunity for an experienced project professional to take day-to-day responsibility for a defined portfolio of live, multi-million-pound capital projects, helping to maintain momentum and ensure projects are delivered effectively across programme, cost, risk and quality. The Role You will take ownership of the day-to-day delivery of a portfolio of capital projects, coordinating professional teams and contractors and ensuring that key actions, decisions and project milestones continue to progress. This is a client-side project management position rather than a site management role. Main Contractors will be responsible for site delivery, supported by established professional teams including Employer's Agents, Quantity Surveyors, Principal Designers, architects, engineers and other specialist consultants. The successful candidate will be expected to become effective quickly, understand the status of live projects and proactively identify and resolve issues before they impact delivery. Key Responsibilities Take day-to-day client-side responsibility for an agreed portfolio of capital projects. Drive project programmes and maintain momentum across consultant and contractor teams. Coordinate architects, engineers, Employer's Agents, Quantity Surveyors, Principal Designers and other specialist consultants. Manage contractors from the client's perspective. Monitor project budgets, forecasts, commitments and change alongside the appointed Quantity Surveyor and Employer's Agent. Maintain project programmes, risk registers, action trackers and appropriate project controls. Chair and attend project, design, progress and stakeholder meetings as required. Ensure actions, decisions and approvals are progressed in a timely manner. Coordinate internal stakeholders and user groups. Identify and escalate programme, cost, risk and delivery issues at an early stage. Track planning, building control, statutory approvals and other project dependencies through the relevant professional teams. Support commissioning, handover, completion and project close-out. Provide concise and accurate project reporting to senior estates management. Project Environment The successful candidate will join a substantial and varied capital programme comprising major refurbishment, redevelopment, new-build, infrastructure and estate improvement projects. The portfolio includes projects involving: Major refurbishment and adaptation New-build development Residential development Specialist performance and public-facing facilities Learning and working environments Building services and infrastructure Energy and estate improvement schemes The precise project allocation will be determined according to experience and programme requirements. Procurement & Contractual Experience Experience of two-stage construction procurement would be particularly advantageous, including practical understanding of: Pre-Construction Services Agreements (PCSA) Contractor involvement during design development RIBA Stages 3 and 4 Package procurement and development of the Contract Sum Programme and risk management during pre-construction Transition from PCSA into the main works contract A working knowledge of JCT Design and Build contracts is also desirable. About You We are looking for an experienced and pragmatic project professional who can quickly take ownership of live projects and operate confidently within an established client-side environment. You will ideally have: Significant experience managing capital construction or refurbishment projects. Experience delivering multi-million-pound projects. Strong client-side project management experience. Experience of two-stage procurement and/or PCSA arrangements. Working knowledge of JCT Design and Build contracts. Experience coordinating multidisciplinary professional teams. Strong programme, cost, risk and change management skills. Experience within a complex public-sector, education, healthcare, property or corporate estates environment would be advantageous. Relevant professional qualifications or memberships such as APM, RICS, CIOB, RIBA or an appropriate engineering discipline would be advantageous. Working Arrangements The role is based in Wrexham with hybrid working arrangements. There is no fixed pattern of days required on site; attendance will vary according to project requirements, meetings and the stage of individual projects. Regular presence on site will be required given the nature of the capital programme, alongside the opportunity to work remotely where appropriate. If you are an experienced client-side Capital Project Manager who enjoys getting into live projects, understanding what needs to be done and making things happen, we would be keen to hear from you If you would like to discuss the role further, please apply or contact Josh Meek at Sellick Partnership Ltd - Derby Officer Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Marks Consulting Partners are currently looking for a Housing Assistant to work with one of our Housing Association clients in London. What the Job Will be doing Acting as the first point of contact for residents, responding to housing enquiries via telephone, email and face-to-face. Supporting Housing Officers and Housing Managers with the day-to-day management of tenancies and properties. Maintaining accurate tenancy, resident and property records on housing management systems. Processing tenancy changes including assignments, successions, mutual exchanges and changes in household circumstances. Supporting tenancy sign-ups, welcome visits and preparing tenancy documentation. Raising repairs, monitoring outstanding works and liaising with contractors, residents and internal teams. Assisting residents with enquiries relating to rent, repairs, anti-social behaviour, estate services and tenancy management. Supporting rent account enquiries and referring residents to specialist support services where appropriate. Preparing letters, notices, reports and other housing management correspondence. Arranging appointments, property inspections, meetings and home visits for the housing team. Supporting the management of complaints and ensuring residents receive timely updates. Monitoring shared inboxes and ensuring enquiries are allocated and progressed within service standards. Working with colleagues and partner agencies to support vulnerable residents and promote tenancy sustainment. Providing general administrative support to ensure an efficient and customer-focused housing service. What You Will Need Previous experience working in Housing, Property Management, Customer Services or a similar resident-facing role. Good understanding of social housing and tenancy management services. Excellent customer service and communication skills. Experience dealing with sensitive, complex or challenging enquiries. Strong organisational skills with the ability to manage competing priorities. Good written communication skills and attention to detail. Experience using housing management systems and Microsoft Office. Ability to work collaboratively with colleagues, contractors and external agencies. A proactive, organised and solution-focused approach. Understanding of safeguarding, equality, confidentiality and data protection. Experience working for a Housing Association, Local Authority or Housing Company. Knowledge of tenancy management, rent accounts, repairs and anti-social behaviour processes.

Property Support Officer Rate of Pay: £14.13 per hour PAYE Working Hours: 8:30am - 5pm, Monday to Friday with 1 hour unpaid break. 37 hours per week. Location: Fleming Road Depot, Corby, NN17 4SW Contract: Temporary basis, 5 months with potential to extend. Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Property Support Officer on a temporary basis. This is an essential administrative role providing day-to-day support to ensure the effective delivery of property and housing services across the council. You will play a key part in supporting the team with administrative tasks, maintaining accurate records, and assisting with the coordination of property-related activities. Key Responsibilities Provide administrative support to the Property and Housing teams Manage and maintain property and tenant records, ensuring data accuracy and compliance Handle incoming enquiries via phone and email, responding or directing queries appropriately Support the scheduling of repairs, inspections, and maintenance works Assist with the processing of invoices, orders, and documentation - training will be provided. Liaise with internal departments, contractors, and external partners Ensure all records are updated in line with council policies and procedures - training will be provided. We're looking for someone who is : Highly organised with strong attention to detail Experienced in an administrative or office support role Confident using IT systems, including Microsoft Office A strong communicator with excellent customer service skills Able to prioritise workload and meet deadlines Comfortable working both independently and as part of a team Experience within housing, property, or local government is desirable but not essential. Apply Now! All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.

Allocations and Lettings - Social Housing Bedford Monday - Friday, Full time permanent 29,668 We have partnered with a growing housing organisation on their search for an experienced Allocations and Lettings Officer. You will be responsible for allocating rental properties in accordance with housing policies, nomination agreements, and relevant legislation. The role ensures properties are let efficiently, tenancy changes are managed correctly, and excellent customer service is delivered throughout the customer journey. The postholder will support the effective management of housing stock by minimising void periods, ensuring legal compliance, promoting tenancy sustainment, and working collaboratively with internal teams and external partners. Previous experience within social housing is essential. Key Responsibilities: Property Allocations Allocate vacant properties in line with housing legislation, allocation policies, and nomination agreements. Assess applicant eligibility, housing need, affordability, and tenancy history. Liaise with local authorities and partner agencies regarding nominations. Complete suitability assessments and make formal offers of accommodation. Identify customer support needs and refer to appropriate internal or external services. Promote efficient use of housing stock, including downsizing initiatives and management moves. Support customers through temporary or permanent decants where required. Void and Lettings Management Monitor vacant properties to minimise re-let times and rental income loss. Work closely with repairs, maintenance, development, and housing teams to ensure timely handovers. Ensure all tenancy start processes are completed accurately, including documentation, payment arrangements, and system updates. Maintain accurate customer and tenancy records in accordance with data protection requirements. Tenancy Management & Changes: Manage tenancy terminations in accordance with legal requirements. Conduct exit interviews where appropriate. Explain end-of-tenancy responsibilities, including property standards, repairs, rent liability, and key returns. Arrange end-of-tenancy inspections and complete relevant system updates. Manage former tenant accounts, including outstanding debts, repayment arrangements, and refunds where applicable. Process assignments, successions, and mutual exchanges in accordance with legislation and organisational policies. Assess eligibility and provide recommendations for tenancy changes. Manage mutual exchange applications within statutory timescales. Advise customers on tenancy rights and responsibilities. Refer complex cases for legal action where appropriate. Income Management Complete affordability and debt assessments for new tenants. Support customers to establish payment arrangements, including Direct Debit where appropriate. Process refunds, credits, and repayment agreements accurately and within agreed timescales. Work collaboratively with income management teams to minimise arrears. Customer Service Deliver a professional, responsive, and customer-focused service. Build positive relationships with customers and stakeholders. Handle sensitive and complex enquiries with empathy and professionalism. Contribute to service improvements through feedback and continuous learning. Participate in duty cover and support wider tenancy management activities when required. Performance and Compliance Maintain accurate records and documentation. Meet agreed service standards, KPIs, and performance targets. Complete mandatory training and participate in personal development. Follow organisational policies, procedures, and relevant legislation. Support cross-departmental working to improve customer outcomes. Person Specification: Essential: Knowledge of tenancy management or social housing allocations & eperience working with housing management systems or similar databases. Good working knowledge of Microsoft Office applications. Experience working within performance targets and service standards. Excellent customer service and communication skills. Strong interpersonal and relationship-building abilities. Ability to work collaboratively with internal teams and external partners. Excellent organisational and time management skills. Ability to prioritise workload in a fast-paced environment. Strong attention to detail and accuracy. Good problem-solving and decision-making skills. Ability to maintain accurate records and process data efficiently. Ability to communicate complex information clearly and professionally. Adaptable, flexible, and able to respond positively to change. Desirable: Experience supporting customers experiencing vulnerability or crisis. Knowledge of housing allocation systems. Experience working with local authorities or partner agencies.

An opportunity has arisen for a Property Manager / Property Coordinator to join a well-established estate agency known for their proactive approach to lettings and tenant relations across the Edinburgh residential market. This is not a traditional Property Manager role; instead, it is primarily focused on property compliance and coordination across a residential property portfolio. You will be responsible for ensuring all legal, regulatory and safety requirements are met efficiently and accurately, while coordinating inspections, certification, remedial works, contractors and compliance records. The role also involves liaising with landlords and tenants and supporting the effective management of the properties. This full-time role offers salary range of £30,000 - £35,000 and benefits. You will be responsible for: Managing compliance requirements across a portfolio of residential properties. Monitoring and tracking statutory inspections, certifications and renewal deadlines. Arranging and coordinating safety inspections and compliance-related assessments. Liaising with landlords, tenants, contractors and relevant external bodies. Coordinating remedial works identified through inspections and compliance reports. Maintaining property compliance information within internal systems. Supporting the implementation of legislative and regulatory updates. Assisting with HMO licensing obligations and associated compliance requirements. What we are looking for: Previously worked as a Property Compliance Manager, Compliance Property Manager, Property Compliance Officer, Property Compliance Coordinator, Property Compliance Administrator, Lettings Compliance Manager, Lettings Compliance Officer, Lettings Property Manager, Property Management Coordinator, Property Administrator, Property Coordinator, Lettings Coordinator, Lettings Administrator, Tenancy Coordinator, Tenancy Administrator or in a similar role. Experience within property, compliance, administration, or a similar coordination role Knowledge of compliance processes and regulatory requirements. Strong organisational skills and attention to detail. Excellent communication and stakeholder management skills. Knowledge of some/all the following would be beneficial: Scottish lettings legislation Gas Safety Certificates EICR requirements Legionella Risk Assessments PAT Testing Smoke and Heat Alarm Compliance Carbon Monoxide Detection Regulations HMO Licensing and Compliance This is an excellent opportunity for a highly organised Property Manager / Property Coordinator looking to develop their career within a respected residential lettings business. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Marks Consulting Partners are currently recruiting for an Information Officer to work with one of our local authority clients in South London. This is a Grade 8 (indicative) role working 36 hours per week, Monday to Friday, sitting within the Housing and Modernisation directorate's Customer Experience team. What you will be doing: Managing the client's inbox, assessing and allocating incoming FOI, EIR, DPA and SAR requests Handling Council wide and Data Protection Act 2018 Schedule 2 requests, including from police, HMRC and other local authorities Logging and tracking requests to ensure responses are dispatched within statutory time limits Identifying and sourcing information, applying exemptions and redacting data as required Supporting FOI, DPA and EIR compliance across departments and liaising with the Information Commissioner's Office What you will need: Working knowledge of FOI, EIR, DPA and GDPR legislation Experience managing a busy caseload and meeting statutory deadlines Strong communication skills across all levels of the organisation Analytical skills for handling data and producing performance information Confident IT skills, including word processing and database management If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.

Customer Liaison Officer Location: Harrow Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Technical Business Support Officer Oxford Full-Time Temp or Temp to Perm We're recruiting on behalf of our client for a Technical Business Support Officer to join their Property Services team. This is a varied role combining technical administration,data management,contractor coordination and financial support within a busy property maintenance environment. Key Responsibilities Administer property management systems for reactive and planned maintenance Manage technical documentation including drawings,RAMS and contracts Monitor statutory compliance,including fire,gas and electrical testing Coordinate contractors,work orders and variations Process maintenance claims and invoices and monitor repair costs Produce reports on maintenance activity and contractor performance Liaise with clients,architects and contractors to resolve technical queries Identify opportunities to improve maintenance processes through technology and AI-driven solutions About You Strong knowledge of property management systems and Microsoft Office,particularly Excel An understanding of property maintenance and building safety legislation Strong analytical and problem-solving skills Excellent communication skills and the ability to explain technical information clearly An NVQ/City & Guilds in building maintenance or relevant business administration qualification would be highly desirable If you're an organised,technically minded professional looking for a varied role within Property Services,we'd love to hear from you.

We are working on behalf of our client to recruit a Technical Business Support Officer to join their Property Services team in Oxford. This is a varied role providing technical, operational and financial support to property maintenance teams, with responsibility for systems, contractor coordination, compliance and data. Key Responsibilities Manage property management systems for reactive and planned maintenance. Maintain technical documentation including drawings, RAMS and contracts. Monitor statutory compliance records, including fire, gas and electrical certifications. Coordinate contractors, work orders, variations and CVRs. Process SOR claims and invoices, monitor repair costs and support financial administration. Analyse maintenance data and produce reports on trends and contractor performance. About You Experience using property management or maintenance systems. Understanding of property maintenance trades such as plumbing, electrical and HVAC. Knowledge of building safety legislation, including CDM 2015. NVQ/City & Guilds in building maintenance or a relevant business administration qualification/degree. If you have experience in property maintenance, technical administration or a similar environment and are looking for your next opportunity in Oxford, apply today to find out more. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

Property Inspection Administrator 3-Month Contract Southend-on-Sea Monday to Friday, 9am to 5pm £13.45ph Candidates must hold a valid driving licence and have access to their own vehicle We are seeking a compassionate, organised, and customer-focused Housing Officer to join our clients team in Southend-on-Sea. The Role As a Property Inspection Officer, you will provide frontline support throughout the Southend area, carrying out regular site visits, health and safety checks, compliance monitoring, and administrative duties. You will work closely with Support Services teams to deliver an exceptional service to residents. Key Responsibilities Carry out daily, weekly, and monthly health and safety compliance checks. Conduct inspections and compliance monitoring. Identify and report risks affecting elderly, disabled, or vulnerable residents. Maintain accurate records, reports, and incident logs. Undertake routine administration and statistical reporting. Report repairs and maintenance issues and liaise with contractors. Carry out testing, drills, and associated record keeping. Support the effective handling of customer enquiries and complaints. Work collaboratively with internal teams to ensure excellent tenant support. Promote safeguarding, data protection, and confidentiality policies at all times. Ensure tenants' rights are respected and tenancy obligations upheld. We are looking for someone who has: Excellent communication and organisational skills. Strong administration and record-keeping abilities. An understanding of health and safety responsibilities. The ability to work independently and manage a varied workload. A professional, empathetic, and customer-focused approach. Knowledge of safeguarding and working with vulnerable individuals would be advantageous. Candidates must hold a valid driving licence and have access to their own vehicle What's on Offer? 3-month temporary assignment Hourly pay £13.45ph Monday to Friday working hours 9am to 5pm Opportunity to support local communities across Southend Immediate start available Laptop and mobile phone provided Supportive and collaborative team environment Interested? Apply today with your CV to Aimee or Julie at One to One Personnel on , or send your CV directly to or

Location: London - Corsica Street / National Salary: £39,083 - £45,565 per annum (London) / £33,723.00 - £43,401.00 (National) Hours: 36 hours per week - flexible options considered Contract Type: Permanent We're seeking a Property Compliance Systems Officer to join our team. In this role, you'll maintain accurate data across a range of property assets, including passenger lifts, playgrounds, fire safety systems, fixed wiring, gas and water. You'll play a key role in monitoring compliance, ensuring all servicing, testing, maintenance and assessment activities meet regulatory and organisational requirements. You'll be responsible for maintaining reliable asset data, carrying out regular reconciliations across multiple systems and ensuring all assets align to the correct compliance regimes. This includes monitoring and resolving data quality issues, investigating discrepancies and taking ownership of fixes to keep records accurate and up to date. You'll also analyse data to identify trends and opportunities, making recommendations that support continuous improvement in compliance and data quality. We're looking for someone with strong experience analysing complex data, able to draw clear conclusions and identify practical solutions. You'll have a proven track record of reconciling data across multiple sources and strong Excel skills, including reporting, pivot tables and lookups. Strong organisation and the ability to prioritise in a fast-paced environment are essential. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: 21st August 2026 at midnight. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you've been looking for! This is a hybrid role with a base location at one of our offices. Candidates will be expected to work from the office at least 1 day per week currently, but this may change in the future. Occasional travel may be required with attendance at your designated office base and occasional travel to other Clarion offices as and when required. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Tenant Liaison Officer Location : Based in Leeds Salary : £32,000 per annum Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

MMP Consultancy is seeking an experienced Quality Assurance Officer on behalf of a contractor delivering social housing maintenance services. This is a permanent position based in Stratford, offering a salary of 40,000 - 45,000 per annum, depending on experience. Working closely with planners, supervisors, operatives, subcontractors and client teams, you'll support the delivery of high-quality, compliant and commercially robust reactive maintenance services. You'll play a key role in quality assurance, commercial validation, compliance monitoring and performance management, ensuring repairs are completed accurately, efficiently and in line with contractual requirements. Responsibilities: Carry out desktop quality assurance checks across reactive maintenance work orders. Review completed repairs to ensure quality standards and contractual requirements have been met. Validate Schedule of Rates (SOR/NHF) claims, variations and commercial submissions. Monitor compliance with health and safety requirements, including asbestos-related processes. Support the auditing of repairs, identifying areas for improvement and corrective action. Produce performance reports and analyse operational data to support service improvements. Work closely with operational teams to improve accuracy, efficiency and customer outcomes. Ensure job records, documentation and system information are maintained accurately. Support contract compliance and ensure services are delivered in line with client expectations. Assist with the continuous improvement of quality assurance processes and controls. Requirements: Experience working within social housing, property maintenance or reactive repairs. Strong understanding of responsive repairs and maintenance operations. Experience working with Schedule of Rates (SOR/NHF). Knowledge of validating variations and commercial claims. Understanding of asbestos processes, compliance requirements and health and safety legislation. Experience carrying out quality assurance checks, auditing or post-inspections. Strong analytical skills with the ability to interpret performance data and identify trends. Excellent attention to detail and a commitment to maintaining high standards. Strong IT skills, including Microsoft Office and repairs management systems. Effective communication skills and the ability to work collaboratively with internal and external stakeholders.

Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Aftercare Officer (18-FTC) Watford Salary: £26,650 - £30,000 Full Time - 37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. We re looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages of their home journey. Introduction to the role You ll help ensure a smooth handover process and provide a responsive and customer-focused aftercare service, making a real difference to residents as they settle into their new homes. Role purpose To support the Aftercare Manager in delivering a high-quality aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes. What s the role? Key Accountabilities: Support the delivery and handover of new homes, ensuring all required documentation and data is in place Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare Participate in handover and void inspections, recording property condition and maintaining accurate records Deliver home demonstrations to ensure customers understand their property and systems Manage defects from initial report through to resolution, ensuring works are completed within agreed timescales Support the handling of complaints, dissatisfaction and defect-related service requests Assist with customer satisfaction surveys and use feedback to improve services Contribute to reporting, data analysis and administrative processes within the Aftercare function What are we looking for? Essential: Experience of working in a customer-facing environment and managing expectations Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint) Ability to adapt positively to change Highly motivated, with strong organisational skills and attention to detail Experience using CRM systems Full driving licence and access to a vehicle for business use Desirable: Qualification in Customer Service, Administration, Housing Practice, or willingness to work towards one Who you ll work with Responsible to: Aftercare Manager Department: Quality and Aftercare What can we offer you? 28 days annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now , tell us why you ve got what it takes, and attach a copy of your current CV. Closing date: 21st August 2026 Interviews: TBC (Please note we reserve the right to close the vacancy early if we receive a large response.)

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Compliance Officer. Pay Rate: £20 - £25ph Umbrella About the Role We are working with a leading organisation within the housing sector who are looking to appoint a Property Services Compliance Officer to join their Property Services and Compliance team. This is an excellent opportunity for an experienced compliance professional to support the delivery of statutory compliance across a diverse property portfolio. Working closely with the Compliance Manager, you will play a key role in monitoring compliance programmes, managing contractor performance, maintaining accurate compliance data, and ensuring all statutory obligations are met. The successful candidate will have strong knowledge of housing compliance requirements, experience managing servicing and maintenance regimes, and the ability to work collaboratively with internal teams, contractors, and external partners. Key Responsibilities Support the Compliance Manager with the effective day-to-day operation of the Property Compliance function. Monitor and manage statutory compliance programmes across areas including: Gas Safety Electrical Safety Fire Safety Asbestos Management Legionella and Water Hygiene Lifts and other safety-critical assets Ensure compliance records, certification, and asset information are accurately maintained across relevant systems. Produce compliance reports, monitor KPIs, and support the identification and management of remedial actions. Carry out quality assurance checks, audits, and inspections to ensure compliance standards are achieved. Review contractor documentation, certificates, and reports to ensure works meet required legislative and quality standards. Support contractor performance management, including attending meetings, reviewing service delivery, and monitoring agreed standards. Assist with procurement, specifications, quotations, and project management of compliance-related remedial works. Support budget monitoring, invoice checking, and financial reporting for compliance activities. Provide technical advice and guidance to internal stakeholders regarding compliance requirements. Respond to customer enquiries, complaints, and service-related queries professionally and efficiently. Contribute towards continuous improvement of compliance processes, policies, and procedures. About You You will have experience working within a property compliance, asset management, or housing services environment, with a strong understanding of statutory compliance requirements. You will have: Experience managing and monitoring compliance servicing and maintenance programmes. Strong knowledge of health and safety legislation and its practical application within property services. Experience reviewing compliance certification and ensuring audit readiness. Experience supervising contractors and monitoring quality standards. Knowledge of property maintenance, building defects, surveying, specifications, quotations, and project delivery. Experience producing reports, monitoring KPIs, and analysing compliance data. Strong organisational skills with the ability to manage competing priorities and meet deadlines. Excellent communication skills with the ability to build effective relationships with contractors, colleagues, and stakeholders. Good IT skills, including strong working knowledge of Microsoft Office packages, particularly Excel. Desirable Experience NEBOSH Health & Safety qualification or equivalent. Experience working within social housing or a regulated housing environment. Experience supporting compliance improvement programmes or implementing new processes. If this role is of interest, please email over your CV to (url removed)

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Officer to take over the position from a long term staff member who is soon to retire. Housing Officer Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Officer An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Officer opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Property Services Manager Permanent (phone number removed) depending on experience Hertfordshire based, travel required Are you an experienced Housing, Compliance or Property Services professional looking for a role where you can genuinely influence service delivery, compliance standards, and resident outcomes? Sellick Partnership is partnering with a Housing organisation based in the heart of Hertfordshire to recruit to a Property and Compliance Manager to lead the operational delivery of housing management, property compliance, repairs, and asset management across its supported housing portfolio. This is an excellent opportunity for an ambitious professional who enjoys balancing operational leadership with resident-focused service delivery, ensuring homes remain safe, compliant, and well maintained. Key Responsibilities of the Property Services Manager involves: Lead the day-to-day delivery of housing and property services Manage, motivate and develop Property & Housing Officers and Compliance Officers Oversee statutory compliance including Gas, Electrical, Fire, Asbestos and Water Hygiene Manage contractor performance and service delivery Ensure responsive repairs are completed efficiently and cost-effectively Oversee tenancy management activities, property inspections and void processes Maintain accurate compliance, tenancy and property records within the CRM system Support asset management activities, including long-term investment planning Monitor key performance indicators and drive continuous improvement Build positive relationships with residents and stakeholders Essential requirements include: Experience within housing, supported housing, property management or facilities/property services Strong knowledge of property compliance and health & safety requirements Experience leading or supervising teams Excellent organisational and stakeholder management skills Experience managing contractors and service standards It would be desirable if the Property Services Manager has: CIH qualification or membership IOSH, NEBOSH or other compliance-related accreditation Experience using housing management or CRM systems If you would like to be considered for the role, please click "apply" now. For more information, contact Ebony at Sellick Partnership in the Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.