28 jobs found

Nelson Permanent Placements are working with a leading retro-fit social housing contractor to recruit a residence liason officer to assist on projects in the Shropshire & Bridgnorth area. This is your opportunity to work as a Residence Liaison Officer for a company that has a focus on installing Kitchens, bathrooms and wetrooms. Key Responsibilities of a Tenant Liaison Officer: Provide advice and support to residents prior to the installations process. Identify vulnerable residents and assess any additional requirements to ensure appropriate support is in place. Ensure all resident data is handled securely and in full compliance with company and client GDPR policies. Respond promptly to any issues or concerns, working to deliver fair and reasonable outcomes. Manage the resident journey in accordance with client and company engagement procedures. Organise and deliver consultation sessions, and one-to-one meetings with residents regarding upcoming works. Conduct individual resident inductions, including an introduction to the process, scope of works, and photographic condition surveys of the property and personal belongings for reference. Complete resident profiling and work collaboratively with the site management team to implement effective practices, liaising with the client s customer care team where appropriate. Arrange and confirm access with residents, scheduling appointments to facilitate the delivery of works. Ensure communication packs and associated materials are prepared and distributed for new contracts. Supporting Social Value initiatives. Requirements of a Tenant Liaison Officer: Proven ability to manage and prioritise workload effectively Excellent customer service skills with a resident-focused approach Strong verbal and written communication skills Awareness of health and safety regulations and safe working practices on construction sites Basic knowledge of GDPR and data protection principles A basic understanding of retrofit. An effective approach to problem solving. Minimum 1 year in a customer facing role within the construction industry Full UK driving licence GCSE s and above Benefits of a Tenant Liaison Officer: 40 hours per week Monday Friday Paid mileage A supportive team environment How to Apply: This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Tenant Liaison Officer Location : Based in Wythenshawe Salary : £29,000 per annum, with a car allowance of £3,000 pa Contract : Full time, permanent Hours of Work: 8am 5pm Mon Thurs, 8am 4.30pm Friday Benefits : Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! We are now recruiting for a Tenant Liaison Officer to join our growing team, assuming responsibility for managing the customer / resident journey whilst following the client and company engagement procedures. In addition to this, as our Tenant Liaison Officer, you will be responsible for: Consulting and supporting residents prior to, during and after works to their homes. Identifying vulnerable tenants and any additional needs they might need accommodated. Ensuring all resident data is kept safe and secure in line with the company and client GDPR policies. Managing the customer/resident journey whilst following the client and company engagement procedures. Developing effective working relationships with residents, clients, sub-contractors, site-based personnel, local stakeholders, the local community, and the Customer Care department. Carry out: choice events, consultation events and individual consultation with residents regarding future work. Carrying out individual resident inductions to include introduction to process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence. Agreeing access arrangements with the resident and book appointments to enable the work to their home. In order to be successful in this role you must have: A minimum of 1 year working in a customer facing role within the construction industry. A full UK Driving license. GCSE s and above, or equivalent qualification. The ability to efficiently organise a fluctuating workload. Customer service skills alongside strong and effective communication skills. An understanding of H&S regulations and working practices relating to construction sites. It would be great if you had: A basic understanding of retrofit. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Please note : The salary for this position is negotiable dependant upon the experience of the successful candidate. Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

The Asset Officer will play a key role in managing and maintaining property-related assets to ensure operational efficiency and compliance. This position requires a proactive approach to overseeing property data, budgets, and asset performance. Client Details This opportunity is with a medium-sized organisation in the property industry, known for its commitment to delivering high-quality services. The company values precision and efficiency in its operations and offers a stable working environment. Description Manage and maintain asset registers for property portfolios. Monitor and report on the performance of property-related assets. Ensure compliance with all relevant property regulations and standards. Assist in the preparation of budgets and forecasts for asset management. Collaborate with internal teams to support property maintenance and improvement plans. Analyse asset data to identify opportunities for cost savings and efficiency improvements. Provide regular updates to senior management on asset performance and key metrics. Support the implementation of asset management strategies and policies. Profile A successful Asset Officer should have: Experience in the property industry or a related field. Strong analytical and organisational skills. Knowledge of property regulations and compliance requirements. Proficiency in managing and interpreting asset data. Ability to collaborate effectively with cross-functional teams. A proactive mindset with attention to detail. Job Offer Competitive salary ranging from 32,130 to 39,270. Permanent position offering stability and career progression. Opportunity to work in the property industry in Coalville. Supportive company culture focused on operational excellence. Chance to make a meaningful impact in asset management. If this sounds like the right opportunity for you, we encourage you to apply and take the next step in your career.

Property Manager / Technical Officer - Housing Organisation Long term contract available 37 hour week - Hybrid Working Proven Housing background required 42ph PAYE The Private Sector Housing Team provides core Housing Solutions functions including statutory services provided under the Housing Acts 1996, 2004 , and other statutes. The team specialises in effective assessment, investigation, and complaint resolution in relation to private sector housing standards and functions, illegal evictions, harassment, public health matters, and liaising with homelessness and housing register functions. The team also delivers mandatory Disabled Facilities grants (DFG) as well as other Discretionary Housing Assistance. The team empowers residents of the area to live independently and realise their aspirations. Your Customers Staff within the Council Elected Members External customers including those to whom we provide a statutory service ie CBC residents Service supplier network Parish Councils and other representative community groups Stakeholders and partners, including voluntary agencies Private landlords and letting agents Your Role Use statutory powers to regulate and improve conditions of private sector homes You will have delegated power to take enforcement action, where necessary in line with our Enforcement Policy Support the delivery of the Housing Assistance policy and programmes, to achieve renewal objectives, environmental sustainability, maximising public and private investment in the Housing stock. Knowledge of construction, housing and related legislation, and competency in enforcing legal standards, commensurate with level/grade. Progress the Housing Services delivery of the Housing Assistance programme, and associated schemes, including face-to-face interactions with a range of customers and providing expert advice. You will maintain a high level of accuracy in record keeping/data entry Be the first point of contact for our customers relevant to the services provided. Manage a varied caseload, ensure good time management Your cases will be complex and varied, across the breath of Private Sector Housing Functions You will support and advise colleagues and PSH management

Estate Services Officer Location: Antrim Area Pay Rate: £20.66 per hour Hours: Full-Time, 37 hours per week Working Pattern: Monday to Friday, 9:00am - 5:00pm Duration: Temporary contract for up to 6 months Start Date: ASAP Application Deadline - Tues 9th June, 4pm About the Role We are currently recruiting for an Estate Services Officer on behalf of a large public sector organisation based in the Antrim area. This is an excellent opportunity for an experienced estates, facilities, building services, or construction professional to play a key role in supporting the delivery of safe, modern, and efficient property assets across a diverse estate portfolio. The successful candidate will assist in the management of maintenance programmes, contractors, building services, compliance activities, and operational staff while helping to ensure high standards of service delivery across multiple sites. Key Responsibilities Support the delivery of estates and facilities services across a range of council properties Assist in the management of building maintenance, facilities management, cleaning, security, and caretaking functions Oversee and monitor external contractors and service providers Support planned preventative maintenance programmes and statutory compliance activities Assist with the delivery of refurbishment, maintenance and minor works projects from planning through to completion Monitor building-related services including mechanical, electrical, heating, lighting and water systems Contribute to asset management planning and service improvement initiatives Support health and safety compliance, including fire risk assessments, asbestos management and legionella control measures Produce reports, performance information and management data as required Supervise operational teams and contractors to ensure effective service delivery Participate in emergency call-out and standby arrangements when required Essential Criteria Applicants must demonstrate: A Degree (Level 6 or equivalent) in a relevant discipline such as Building Services, Construction, Building Surveying, Mechanical Engineering, Electrical Engineering or similar OR A minimum of 3 years' relevant experience within an estates, facilities, construction or property-related environment In addition, candidates must have: At least 1 year's experience in building construction, facilities management or maintenance environments, including experience in at least two of the following: Building construction and current building techniques Planned preventative maintenance systems Health and safety legislation relating to facilities management Facilities contract management At least 1 year's experience managing or supervising staff and contractors Strong communication and organisational skills Knowledge of health and safety legislation Experience using Microsoft Office applications A full current driving licence (or access to suitable transport enabling the duties of the role to be carried out) Desirable Criteria Additional qualifications in Facilities Management or a related discipline Membership of a relevant professional body such as IWFM, CIBSE or CIOB Additional facilities management experience What You'll Gain Competitive hourly rate of £20.66 Full-time hours with a stable Monday to Friday working pattern Opportunity to gain valuable public sector experience Varied and rewarding role supporting essential estates and facilities services Immediate start available Apply Now If you meet the essential criteria and are interested in this opportunity, we encourage you to submit your CV as soon as possible If you wish to apply or would like more information, please email your CV to Julie at Applicants must be eligible to work in the UK. Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy.

We are recruiting for an experienced Temporary Accommodation Compliance Officer to support a local authority in ensuring its temporary accommodation portfolio remains safe, compliant and meets all statutory and regulatory requirements. This is an excellent opportunity for a compliance professional with experience in housing, property or local government who is passionate about delivering safe accommodation for residents. Key Responsibilities Monitor and manage statutory compliance across the temporary accommodation portfolio. Ensure compliance with fire safety, gas safety, electrical safety, water hygiene, asbestos and other landlord statutory obligations. Track compliance programmes, certificates and remedial actions, ensuring all works are completed within required timescales. Liaise with contractors, managing agents and internal teams to coordinate inspections, servicing and remedial works. Carry out compliance audits and property inspections, identifying risks and ensuring corrective actions are implemented. Maintain accurate compliance records, databases and performance reports. Support responses to compliance queries, audits and regulatory inspections. Monitor contractor performance against agreed KPIs and service standards. Produce compliance reports for senior management and contribute to service improvements. About You Experience working within housing, local authority, property or compliance environments. Strong knowledge of landlord statutory compliance requirements, including gas, electrical, fire, asbestos and water hygiene. Experience managing compliance programmes and contractor performance. Excellent organisational skills with the ability to manage multiple priorities. Strong communication and stakeholder management skills. Experience using compliance management systems and Microsoft Office. A proactive approach to identifying and mitigating compliance risks. If you have the relevant skills then please apply today!

Surveyor Job Type: Full-time, Temp Location: Rotherham Daily Rate: £350 via PAYE We are seeking an experienced and motivated Surveyor to lead the development of a comprehensive Asset Management Strategy/Plan for the Council's property portfolio. This role offers the opportunity to work with a forward-thinking local authority and play a pivotal role in shaping the future management, utilisation, and optimisation of a diverse range of assets. Day-to-day of the role: Lead the preparation of a strategic asset management plan/strategy. Undertake condition and asset assessments across the Council's property estate to inform the strategy. Analyse property performance, utilisation, lifecycle costs, and opportunities for rationalisation. Provide professional surveying advice on both operational and non-operational assets. Assist in identifying investment priorities and efficiencies. Contribute to data collection, reporting, and stakeholder engagement. Work collaboratively with the Head of Property, Estates team, council officers, consultants, and senior leadership. Required Skills & Qualifications: Chartered Surveyor (MRICS preferred) or equivalent relevant experience. Strong knowledge of local authority asset management plans and strategies. Excellent analytical and report-writing skills. Ability to interpret asset data and provide practical recommendations. Strong stakeholder communication and project management abilities. Benefits: Opportunities for professional development and career advancement. Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. To apply for this Surveyor position, please submit your CV by clicking Apply Now.

REMEDIATION OFFICER Trinity Estates • £Competitive • Home Based (North & Midlands) ROLE OVERVIEW You will play a key role in ensuring our managed developments remain safe, compliant and well-cared-for by coordinating remediation activity from investigation through to completion. Working across a varied residential portfolio, you will turn complex technical findings into practical, resident-friendly plans that protect people, property and reputations. You will bring structure, pace and professionalism to each case: gathering evidence, prioritising risk, planning works, and keeping everyone aligned - from residents and site teams to contractors, consultants and internal stakeholders. Your calm, people-first approach will ensure clear communication, robust documentation and quality outcomes, every time. ROLE EXPECTATIONS Most days you will be reviewing reports and data, translating them into clear scopes of work, and coordinating suppliers to deliver safe, compliant remediation. You will keep residents informed, track progress and costs, maintain meticulous records and escalate risks promptly. You will also conduct planned site visits to verify quality, progress and resident experience. WHAT SUCCESS LOOKS LIKE Remediation projects delivered safely, on time and within agreed budgets, with clear, auditable records. Risks identified early, prioritised effectively and reduced through well-structured action plans. Residents, clients and colleagues kept fully informed, with timely, empathetic and transparent updates. Robust contractor management: clear scopes, fair tendering, strong H&S oversight and quality assurance. Accurate data and documentation maintained, enabling confident reporting and regulatory compliance. Proactive pursuit of cost recovery routes (warranties, guarantees, claims) to protect client funds. HOW YOU'LL SPEND MOST OF YOUR TIME Reviewing surveys, reports and site intelligence to define remediation priorities and scopes of work. Preparing tender packs, assessing proposals and appointing competent contractors and consultants. Building and tracking project plans, programmes and budgets, with regular progress reviews. Leading meetings and resident updates; issuing clear, accessible communications at key milestones. Carrying out site visits to validate quality, safety controls and adherence to specification. Maintaining compliance records, risk registers and MI dashboards for internal and client reporting. WHO THIS ROLE IS FOR You are a structured, detail-strong coordinator who stays calm, fair and solutions-focused under pressure. You communicate complex, technical matters simply and empathetically to non-technical audiences. You confidently challenge where needed and hold suppliers to account while building positive partnerships. You balance safety, quality and cost, making sound, evidence-based decisions. You are self-motivated, collaborative and comfortable working across multiple live projects. EXPERIENCE THAT HELPS Coordinating building safety or defect remediation projects, including façade, fire safety or water ingress. Managing major works in residential property, including scoping, tendering and contractor oversight. Familiarity with H&S principles and construction best practice, including CDM and RAMS. Handling insurance/warranty claims and technical documentation to support cost recovery. Using property, project or asset management systems to track actions, risks and performance. WHAT WE OFFER Competitive salary, aligned to experience Car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your technical judgement, stakeholder communication and end-to-end project coordination, using scenario-based questions We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.

The role of Social Value Officer within the property industry involves planning, implementing, and managing social value initiatives to foster positive community impact. The position requires a detail-oriented professional who can collaborate effectively and deliver measurable outcomes. Client Details This opportunity is with a well-established organisation in the property industry. As a mid-sized company, they are known for their focus on delivering quality services and creating meaningful contributions to the communities they serve. Description Develop and implement social value strategies aligned with company goals and community needs. Collaborate with internal teams and external stakeholders to identify and deliver impactful initiatives. Monitor, evaluate, and report on the effectiveness of social value programmes. Promote awareness of social value policies within the organisation and among stakeholders. Prepare and present reports showcasing the outcomes of social value activities. Ensure compliance with relevant regulations and best practices within the property industry. Support funding applications and partnerships to enhance social value initiatives. Maintain accurate records of social value activities and outcomes for auditing purposes. Profile A successful Social Value Officer should have: A strong understanding of social value principles and their application in the property industry. Proven ability to manage multiple projects and meet deadlines effectively. Excellent communication and stakeholder engagement skills. Experience in monitoring and reporting on project outcomes. Proficiency in using relevant software for data analysis and reporting. A proactive approach to problem-solving and decision-making. A relevant qualification or equivalent experience in a related field. Happy to travel across various Locations Job Offer A competitive salary ranging from £31,500 to £38,500 GBP per annum. Access to a company car as part of the benefits package. A permanent role within a supportive and collaborative team environment. Opportunities for professional development and career growth within the property industry. The chance to make a tangible impact within the community of Rotherham. If you are passionate about creating positive social change and have the skills to excel as a Social Value Officer, we encourage you to apply today.

We are seeking a detail-oriented Compliance Officer to oversee the regulatory health, safety, and compliance framework across our residential property portfolio and partner-managed schemes. You will conduct on-site inspections, audit asset data, and ensure all properties strictly comply with the Regulator of Social Housing standards, building codes, and safety legislation. Key Responsibilities Conduct rigorous, physical compliance inspections of residential properties during onboarding phases and routine cycles. Assess properties for hazards across gas, electricity, fire safety, asbestos, and water systems under the Housing Health & Safety Rating System. Audit property documentation to ensure full alignment with social housing regulations and local authority requirements. Compliance & Records Management Maintain an up-to-date knowledge of evolving housing legislation, building codes, and safety policies. Work proactively with partner organizations to guarantee that statutory checks (gas safety, EICRs, fire servicing) are completed on time. Track, update, and maintain comprehensive compliance certification databases and asset management systems. Remediation & Reporting Liaise with property maintenance teams to issue, track, and verify repair orders following site inspections. Perform follow-up reinspections to ensure corrective works are completed to standard within agreed timeframes. Analyze regional inspection data to generate compliance trend reports and recommend preventative risk measures to senior management. What We Are Looking For Proven experience in housing management, property compliance, or health and safety auditing. Strong working knowledge of HHSRS, building codes, and statutory residential safety compliance. Excellent data tracking, report writing, and digital database management skills. A proactive communicator capable of managing relationships with multi-tier property partners and contractors. Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.

Senior / Experienced Resident Liaison Officer (RLO) Location: Rushden (and surrounding areas) Salary: 40,000 - 45,000 per annum (Depending on experience) + Benefits Contract Type: Full-time, Permanent Sector: Social Housing / Planned Maintenance & Regeneration About the Role Are you a highly experienced, proactive Resident Liaison Officer who excels at managing tenant relationships during major construction or maintenance works? Do you know how to navigate the complexities of local authority and housing association contracts while maintaining exceptional customer satisfaction? We are looking for a Resident Liaison Officer (RLO) to join our expanding team. Positioned within our planned works division, you will be the primary link between our site delivery teams, sub-contractors, and residents. This is a critical, high-profile role where you will manage communication, mitigate complaints, and ensure smooth access for major regeneration projects (including kitchen and bathroom rollouts, cladding, and heating upgrades) across our social housing portfolio. Key Responsibilities The Bridge of Communication: Act as the first point of contact for residents before, during, and after major planned maintenance works, ensuring they are fully informed of project timelines and disruptions. Access Management: Proactively manage and secure property access for site teams and sub-contractors to ensure the programme of works stays strictly on schedule. Grievance & Resolution: Investigate and resolve tenant complaints or anxieties swiftly, using an empathetic yet solution-focused approach to diffuse difficult situations. Pre-Entry Surveys & Condition Reports: Conduct pre-entry consultations, explain choice profiles (e.g., kitchen/bathroom selections) to residents, and document property conditions before works begin. Data & Compliance: Maintain accurate, real-time records of all resident interactions, special requirements (vulnerabilities), and complaints using our internal management systems. SLA & KPI Tracking: Work closely with Site Managers and Contract Managers to monitor customer satisfaction KPIs and ensure contract delivery runs smoothly. What We Are Looking For Sector Experience: Essential. Proven experience working as an RLO, TLO, or CLO directly within a Social Housing, Housing Association, or Local Authority / Council environment. Framework Knowledge: A strong understanding of planned maintenance, refurbishment, or "Decent Homes" capital delivery frameworks. Conflict Resolution: Exceptional communication and interpersonal skills. You must be resilient, empathetic, and highly skilled at handling challenging situations or vulnerable residents. Organization: Highly organized with a systematic approach to booking appointments, tracking access rates, and managing paperwork. Licence: A full UK Driving Licence and access to a vehicle for site visits are essential. What's on Offer? Salary: 40,000 - 45,000 per annum based on experience. Vehicle Support: Insert Company Van OR Car Allowance / Mileage allowance . Time Off: 25 days annual leave + Bank Holidays. Security: Excellent company pension scheme, life assurance, and ongoing professional development. Culture: A collaborative, driven, and supportive working environment with a business that genuinely values community impact. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

PROPERTY DATA & ASSET MANAGEMENT OFFICER SOUTHEAST 3-6 month initial contract Hybrid working A Local Authority is seeking an experienced Property Data & Asset Management Officer to support a programme of work ahead of Local Government Reorganisation (LGR) and a planned asset management system implementation. With increasing pressure to ensure their estate data is accurate, robust, and fit for future decision-making, this role will be key in preparing the council. Key Responsibilities Leading the preparation and cleansing of property data ahead of system implementation Reviewing and interpreting historic lease data (10-15 years) Identifying and clarifying landlord & tenant liabilities and obligations Assessing the value and performance of assets and leases, advising on retention or disposal Supporting the implementation of a new asset management system Developing recommendations to shape a future asset management strategy Ensuring all data is accurate, auditable, and aligned with operational reality Requirements: Significant experience within local authority estates/property teams Strong working knowledge of commercial leases and landlord & tenant legislation Proven experience working across asset systems, data improvement, or system migrations Able to operate at pace, providing both hands-on delivery and strategic input Confident engaging with stakeholders across estates, finance, and senior leadership Experience with systems such as Uniform, TechOne, or similar would be advantageous If this role is of interest, please send your CV to (url removed) or (url removed)

Senior Tenant Liaison Officer (CLO) Location: Wythenshawe Salary: £32,000 + £3,000 Car Allowance Job Type: Permanent About the Company Our client is one of the UK's largest providers of residential retrofit solutions, delivering large-scale decarbonisation and energy efficiency programmes across both social housing and private residential properties. Their projects play a key role in improving homes, reducing carbon emissions, and supporting the UK's transition to low-carbon living. Due to continued growth, they are looking to recruit an experienced Senior Tenant Liaison Officer to join their team in Wythenshawe. The Role As the Senior Tenant Liaison Officer, you will be the key point of contact between residents, site teams, subcontractors and clients throughout occupied property refurbishment and retrofit projects. This role requires someone confident, experienced, and proactive who can build strong relationships, manage challenging situations professionally and ensure residents receive an excellent level of service throughout the works. They need someone who can take ownership, work independently, and represent the business with confidence. Key Responsibilities Act as the main point of contact for residents before, during, and after works. Provide clear communication and regular project updates. Identify vulnerable residents and ensure appropriate support is in place. Arrange and coordinate access appointments. Complete resident inductions and property condition surveys. Organise and attend resident consultation and community engagement events. Maintain accurate resident records in line with GDPR requirements. Work closely with site management, subcontractors, and clients to resolve issues quickly and professionally. Support social value initiatives and community engagement activities. Help ensure works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Requirements Previous experience as a Tenant Liaison Officer / Customer Liaison Officer within construction is essential. Ideally looking for someone with a strong level of experience who can confidently manage occupied refurbishment projects. Excellent communication, interpersonal, and customer service skills. Strong organisational and problem-solving abilities. Understanding of health & safety within a construction environment. Basic knowledge of GDPR and data protection. Full UK Driving Licence. Desirable SSSTS qualification. First Aid qualification. Experience working with housing associations or within the social housing sector. Experience delivering retrofit, decarbonisation, or energy efficiency programmes. About You You will be: Friendly, approachable, and empathetic. Confident dealing with residents from all backgrounds. Proactive and able to work using your own initiative. Well organised with excellent attention to detail. Reliable and able to meet deadlines. Comfortable working independently whilst supporting the wider site team. Package £32,000 basic salary £3,000 Car Allowance Permanent position Opportunity to join one of the UK's leading retrofit contractors on long-term secured work Supportive team environment with opportunities for career progression

Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.

Neighbourhood Assistant Slough Temporary Full Time Join a busy Local Authority Housing Team as a Neighbourhood Assistant, providing essential administrative and tenancy management support to help deliver high-quality housing services to residents across Slough. THE ROLE As a Neighbourhood Assistant, you will provide comprehensive administrative support to the Neighbourhood Team, ensuring tenancy management services are delivered efficiently while supporting residents and officers across a wide range of housing management activities. Key responsibilities include: Providing administrative support for tenancy management, estate management, anti-social behaviour and tenancy sustainment services. Managing diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration. Raising purchase orders, processing invoices and supporting financial administration processes. Preparing tenancy documentation, arranging property viewings, completing tenancy sign-ups and carrying out identity checks. Supporting court preparation for tenancy enforcement, access applications and anti-social behaviour cases. Maintaining accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections. Supporting garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services. THE CANDIDATE The successful candidate will have previous experience in a similar housing administration, neighbourhood services or tenancy support role, ideally within a Local Authority or Housing Association environment. You will also have: Experience providing comprehensive administrative support within a busy team. Excellent customer service, communication and organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office and experience using databases or housing management systems such as NEC. Experience of financial administration, including purchase orders and invoice processing. An understanding of social housing, tenancy management processes and working effectively with internal and external partners. THE CONTRACT Working Hours: Full Time - 35 hours per week, Monday to Friday Length of Contract: 3 Month Contract Rate: The pay for the role is 20.81 per hour LTD company rate. The PAYE equivalent is 17.74 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail. If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

The role of Social Value Officer within the property industry involves planning, implementing, and managing social value initiatives to foster positive community impact. The position requires a detail-oriented professional who can collaborate effectively and deliver measurable outcomes. Client Details This opportunity is with a well-established organisation in the property industry. As a mid-sized company, they are known for their focus on delivering quality services and creating meaningful contributions to the communities they serve. Description Develop and implement social value strategies aligned with company goals and community needs. Collaborate with internal teams and external stakeholders to identify and deliver impactful initiatives. Monitor, evaluate, and report on the effectiveness of social value programmes. Promote awareness of social value policies within the organisation and among stakeholders. Prepare and present reports showcasing the outcomes of social value activities. Ensure compliance with relevant regulations and best practices within the property industry. Support funding applications and partnerships to enhance social value initiatives. Maintain accurate records of social value activities and outcomes for auditing purposes. Profile A successful Social Value Officer should have: A strong understanding of social value principles and their application in the property industry. Proven ability to manage multiple projects and meet deadlines effectively. Excellent communication and stakeholder engagement skills. Experience in monitoring and reporting on project outcomes. Proficiency in using relevant software for data analysis and reporting. A proactive approach to problem-solving and decision-making. A relevant qualification or equivalent experience in a related field. Happy to travel across various Locations Job Offer A competitive salary ranging from 31,500 to 38,500 GBP per annum. Access to a company car as part of the benefits package. A permanent role within a supportive and collaborative team environment. Opportunities for professional development and career growth within the property industry. The chance to make a tangible impact within the community of Rotherham. If you are passionate about creating positive social change and have the skills to excel as a Social Value Officer, we encourage you to apply today.

MMP Consultancy are currently recruiting for an experience Contract Administrator to work for a housing provider in Kent on a temporary basis. As a Contract Administrator you will provide administrative support to the Contract Officer in the delivery of planned maintenance and servicing contracts, ensuring accurate records, effective communication, and excellent customer service for residents. Key Responsibilities Support the administration and delivery of planned works and servicing contracts. Raise, amend, and close work orders accurately and efficiently. Take meeting minutes and maintain contract records and documentation. Communicate with residents regarding planned works, appointments, and queries. Liaise with contractors and internal departments to support service delivery. Ensure records are accurate and maintained in line with company policies and compliance requirements. Skills & Experience Previous administrative experience, ideally within housing, property services, or contract management. Strong organisational and communication skills. Excellent attention to detail and ability to manage multiple tasks. Proficient in Microsoft Office and database management systems. Customer-focused with the ability to build positive relationships with residents and colleagues.

The Resident Involvement Officer will play a key role in engaging with residents, ensuring their voices are heard and their feedback is incorporated into decision-making processes. This temporary opportunity in Leeds is ideal for someone passionate about community engagement within the not-for-profit sector. Client Details This is an opportunity to join a respected organisation in the not-for-profit sector, known for its commitment to providing high-quality housing and community-focused services. The organisation operates as a medium-sized entity and focuses on delivering impactful initiatives that improve residents' lives. Description Develop and implement strategies to enhance resident involvement in organisational decision-making processes. Organise and facilitate meetings, workshops, and events to gather resident feedback and foster collaboration. Act as the main point of contact for residents, addressing their queries and ensuring their concerns are escalated appropriately. Coordinate surveys and other feedback mechanisms to assess resident satisfaction and identify areas for improvement. Work closely with the property department to ensure resident needs are reflected in service delivery. Maintain accurate records and produce regular reports on resident engagement activities and outcomes. Promote inclusivity and ensure that all residents have equal opportunities to participate in initiatives. Support the development of policies and practices that incorporate resident input. Profile A successful Resident Involvement Officer should have: Previous experience in a similar role within the not-for-profit or housing sector. Strong communication and interpersonal skills, with the ability to engage diverse communities. Proficiency in organising events, meetings, and workshops. Ability to analyse and report on feedback data effectively. Understanding of housing and property services is advantageous. A proactive and organised approach to managing multiple tasks. Commitment to promoting equality and inclusion in all activities. Job Offer Hourly rate of 20.00 to 24.00, depending on experience. Temporary opportunity in Leeds, offering flexibility and professional growth. Chance to make a meaningful impact within the not-for-profit sector. Supportive and collaborative work environment. If you are passionate about resident involvement and are seeking a rewarding role in Leeds, we encourage you to apply today.

MMP Consultancy are currently recruiting for a PMO / Programme Support Lead to join a live building safety compliance recovery programme iin East London. The successful candidate will be responsible for structuring programme reporting, tracking progress, and translating complex compliance data and operational activity into clear, insightful and engaging outputs for senior stakeholders. Key Responsibilities Own and manage programme reporting, governance and tracking across the compliance recovery plan Develop clear, structured reporting on performance across the Big 6 compliance areas Translate complex data and operational activity into simple, compelling narrative outputs Produce high-quality reports and presentations for senior leadership (Board / Exec level) Track delivery milestones, risks, issues and dependencies across the programme Ensure reporting reflects true compliance position, not just headline figures Work with analysts and compliance teams to align data, insight and delivery Present programme updates in a way that is engaging, clear and decision-focused Experience Required Experience in a PMO / programme support / governance role, ideally within housing, property or regulated environments Strong reporting capability, able to turn complex information into clear, structured outputs Experience working on transformation, recovery or improvement programmes Ability to work with performance data and understand key metrics and risks Confident engaging with senior stakeholders and presenting information clearly Strong PowerPoint / reporting / storytelling skills