Location: Islington (Hybrid Working) Salary: 37,855 - 52,052 Contract: Permanent Are you an experienced fire safety professional looking for an opportunity to influence safety standards across a large and diverse residential property portfolio? We are seeking a Fire Safety Officer to join our specialist Fire Safety Team, providing technical expertise, assurance and compliance oversight across residential housing assets throughout the UK. This is a varied role combining site inspections, stakeholder engagement and fire safety assurance activities. You'll play a key part in ensuring compliance with fire safety legislation while helping protect residents, colleagues and property assets. What you'll be doing Conducting fire safety inspections across residential properties and communal areas. Monitoring and assuring compliance with fire safety legislation and internal standards. Reviewing fire risk assessments and supporting the management of remedial actions. Liaising with housing teams, caretaking teams, contractors, local authorities and Fire & Rescue Services. Supporting quality assurance activities relating to fire safety projects and compliance programmes. Providing technical fire safety advice and guidance to operational teams. Contributing to continuous improvement initiatives and the development of fire safety processes and standards. Supporting Building Safety and Fire Safety governance across the portfolio. About you We're open to candidates from a variety of backgrounds, including housing, facilities management, construction, building safety, compliance, fire risk assessment and Fire & Rescue Services. However, applicants must be able to demonstrate strong technical fire safety knowledge and experience within a fire safety, compliance, inspection or assurance-based role. You'll ideally possess: Fire Safety Level 3 qualification or equivalent. NEBOSH Fire Safety Certificate or similar qualification. Knowledge of the Fire Safety Act, Building Safety Act and wider fire safety legislation. Experience undertaking inspections, audits or fire safety assurance activities. Understanding of residential buildings, social housing, facilities or property environments. Strong stakeholder management and communication skills. A full UK driving licence and access to transport. What's on offer Salary of 37,855 - 52,052. Hybrid working with approximately 2 office days per week. Extensive national travel as part of the role. Hotel accommodation, travel and subsistence expenses paid when required. Opportunity to work with experienced fire safety professionals in a highly visible role.
24/09/2026
Full time
Location: Islington (Hybrid Working) Salary: 37,855 - 52,052 Contract: Permanent Are you an experienced fire safety professional looking for an opportunity to influence safety standards across a large and diverse residential property portfolio? We are seeking a Fire Safety Officer to join our specialist Fire Safety Team, providing technical expertise, assurance and compliance oversight across residential housing assets throughout the UK. This is a varied role combining site inspections, stakeholder engagement and fire safety assurance activities. You'll play a key part in ensuring compliance with fire safety legislation while helping protect residents, colleagues and property assets. What you'll be doing Conducting fire safety inspections across residential properties and communal areas. Monitoring and assuring compliance with fire safety legislation and internal standards. Reviewing fire risk assessments and supporting the management of remedial actions. Liaising with housing teams, caretaking teams, contractors, local authorities and Fire & Rescue Services. Supporting quality assurance activities relating to fire safety projects and compliance programmes. Providing technical fire safety advice and guidance to operational teams. Contributing to continuous improvement initiatives and the development of fire safety processes and standards. Supporting Building Safety and Fire Safety governance across the portfolio. About you We're open to candidates from a variety of backgrounds, including housing, facilities management, construction, building safety, compliance, fire risk assessment and Fire & Rescue Services. However, applicants must be able to demonstrate strong technical fire safety knowledge and experience within a fire safety, compliance, inspection or assurance-based role. You'll ideally possess: Fire Safety Level 3 qualification or equivalent. NEBOSH Fire Safety Certificate or similar qualification. Knowledge of the Fire Safety Act, Building Safety Act and wider fire safety legislation. Experience undertaking inspections, audits or fire safety assurance activities. Understanding of residential buildings, social housing, facilities or property environments. Strong stakeholder management and communication skills. A full UK driving licence and access to transport. What's on offer Salary of 37,855 - 52,052. Hybrid working with approximately 2 office days per week. Extensive national travel as part of the role. Hotel accommodation, travel and subsistence expenses paid when required. Opportunity to work with experienced fire safety professionals in a highly visible role.
Fire and Building Safety Officer Rochdale 44,535 Hours: 36.25 hours per week Are you passionate about customer safety, and ensuring homes and buildings meet the highest standards of fire and building safety? Rochdale Boroughwide Housing (RBH) is looking for a knowledgeable and proactive Fire & Building Safety Officer to join our Property Compliance team. This is an excellent opportunity for someone with experience in fire safety, building safety or compliance, who is committed to protecting customers and supporting a strong culture of safety across our homes and communities. You'll play a key role in ensuring compliance with legislation, managing safety programmes and working collaboratively with customers, colleagues and contractors to deliver safe, high-quality homes. About the Role As a Fire & Building Safety Officer at RBH, you will support the effective delivery of fire and building safety compliance across our property portfolio. Working closely with contractors, regulatory bodies and internal teams, you'll help ensure safety inspections, assessments, remedial works and compliance activities are delivered to the highest standards. You'll contribute to the ongoing management of building safety cases, monitor contractor performance, support safety projects and provide specialist advice to help ensure RBH meets its statutory obligations and regulatory requirements. What You'll Be Doing Coordinating and monitoring Fire Risk Assessments and ensuring actions are completed within agreed timescales. Undertaking fire and building safety inspections across a range of properties. Supporting the development and maintenance of Building Safety Cases and the Golden Thread of information. Managing remedial works and monitoring contractor performance to ensure compliance requirements are met. Supporting the delivery of fire and building safety projects from inception through to completion. Carrying out Person-Centred Fire Risk Assessments and supporting Personal Emergency Evacuation Plans where required. Investigating defects and working with contractors and colleagues to resolve issues promptly. Producing reports, compliance information and performance data for managers and regulatory bodies. Liaising with customers, stakeholders and external agencies to promote a positive safety culture. Supporting service improvements, policy development and compliance assurance activities. About You You will be passionate about customer safety and committed to maintaining the highest standards of fire and building safety compliance. You will have: Experience within fire safety, building safety, compliance, construction, property maintenance or a related field. A good understanding of fire safety legislation, compliance requirements and risk management principles. Experience managing contractors, projects or compliance programmes. Strong organisational skills with the ability to manage multiple priorities and deadlines. Excellent communication and stakeholder management skills. The ability to interpret technical information and produce clear reports and recommendations. Strong problem-solving skills and a proactive approach to continuous improvement. Confidence in challenging poor performance and ensuring high standards are maintained. Good IT skills and experience using systems to record and monitor compliance activities. Qualifications NEBOSH Fire Safety and Risk Management Certificate (Level 3) or equivalent, or willingness to work towards. Level 3 Fire Risk Assessment/Fire Protection qualification or willingness to work towards. BTEC HNC, Degree in Building Surveying, Construction or a related discipline, or willingness to work towards. Full UK driving licence and access to a vehicle insured for business use. Membership of the Institution of Fire Engineers (IFE), Institute of Fire Safety Managers (IFSM) or IOSH certification would be advantageous. Why Join RBH? This is a rewarding opportunity to join a team dedicated to ensuring customer safety and maintaining compliance across our homes and buildings. You'll play a key role in protecting customers, supporting regulatory requirements and helping RBH deliver safe, sustainable communities. You'll be part of a collaborative environment where your expertise, commitment and ideas will be valued and where you can make a genuine difference every day. What Do We Have to Offer You? In addition to a competitive salary, you will benefit from: 30 days annual leave plus bank holidays Option to buy up to 5 additional days annual leave An additional 5 days annual leave after 5 years' service Pension scheme with employer contributions matched up to 8%, plus death in service benefit Flexible and smart working arrangements Healthcare cashback plan, virtual GP access and subsidised gym membership Employee Assistance Programme available 24/7 Paid volunteering days Enhanced family-friendly policies Plus so much more! Diversity, Inclusion & Belonging RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by the Equality Act 2010, and meet the role's minimum requirements as set out in the advert and role profile.
24/09/2026
Full time
Fire and Building Safety Officer Rochdale 44,535 Hours: 36.25 hours per week Are you passionate about customer safety, and ensuring homes and buildings meet the highest standards of fire and building safety? Rochdale Boroughwide Housing (RBH) is looking for a knowledgeable and proactive Fire & Building Safety Officer to join our Property Compliance team. This is an excellent opportunity for someone with experience in fire safety, building safety or compliance, who is committed to protecting customers and supporting a strong culture of safety across our homes and communities. You'll play a key role in ensuring compliance with legislation, managing safety programmes and working collaboratively with customers, colleagues and contractors to deliver safe, high-quality homes. About the Role As a Fire & Building Safety Officer at RBH, you will support the effective delivery of fire and building safety compliance across our property portfolio. Working closely with contractors, regulatory bodies and internal teams, you'll help ensure safety inspections, assessments, remedial works and compliance activities are delivered to the highest standards. You'll contribute to the ongoing management of building safety cases, monitor contractor performance, support safety projects and provide specialist advice to help ensure RBH meets its statutory obligations and regulatory requirements. What You'll Be Doing Coordinating and monitoring Fire Risk Assessments and ensuring actions are completed within agreed timescales. Undertaking fire and building safety inspections across a range of properties. Supporting the development and maintenance of Building Safety Cases and the Golden Thread of information. Managing remedial works and monitoring contractor performance to ensure compliance requirements are met. Supporting the delivery of fire and building safety projects from inception through to completion. Carrying out Person-Centred Fire Risk Assessments and supporting Personal Emergency Evacuation Plans where required. Investigating defects and working with contractors and colleagues to resolve issues promptly. Producing reports, compliance information and performance data for managers and regulatory bodies. Liaising with customers, stakeholders and external agencies to promote a positive safety culture. Supporting service improvements, policy development and compliance assurance activities. About You You will be passionate about customer safety and committed to maintaining the highest standards of fire and building safety compliance. You will have: Experience within fire safety, building safety, compliance, construction, property maintenance or a related field. A good understanding of fire safety legislation, compliance requirements and risk management principles. Experience managing contractors, projects or compliance programmes. Strong organisational skills with the ability to manage multiple priorities and deadlines. Excellent communication and stakeholder management skills. The ability to interpret technical information and produce clear reports and recommendations. Strong problem-solving skills and a proactive approach to continuous improvement. Confidence in challenging poor performance and ensuring high standards are maintained. Good IT skills and experience using systems to record and monitor compliance activities. Qualifications NEBOSH Fire Safety and Risk Management Certificate (Level 3) or equivalent, or willingness to work towards. Level 3 Fire Risk Assessment/Fire Protection qualification or willingness to work towards. BTEC HNC, Degree in Building Surveying, Construction or a related discipline, or willingness to work towards. Full UK driving licence and access to a vehicle insured for business use. Membership of the Institution of Fire Engineers (IFE), Institute of Fire Safety Managers (IFSM) or IOSH certification would be advantageous. Why Join RBH? This is a rewarding opportunity to join a team dedicated to ensuring customer safety and maintaining compliance across our homes and buildings. You'll play a key role in protecting customers, supporting regulatory requirements and helping RBH deliver safe, sustainable communities. You'll be part of a collaborative environment where your expertise, commitment and ideas will be valued and where you can make a genuine difference every day. What Do We Have to Offer You? In addition to a competitive salary, you will benefit from: 30 days annual leave plus bank holidays Option to buy up to 5 additional days annual leave An additional 5 days annual leave after 5 years' service Pension scheme with employer contributions matched up to 8%, plus death in service benefit Flexible and smart working arrangements Healthcare cashback plan, virtual GP access and subsidised gym membership Employee Assistance Programme available 24/7 Paid volunteering days Enhanced family-friendly policies Plus so much more! Diversity, Inclusion & Belonging RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by the Equality Act 2010, and meet the role's minimum requirements as set out in the advert and role profile.
Are you eager to land a brand new permanent role? Our client, a busy local authority in North West London, are looking for an experienced Contracts Officer to join their team and play a crucial role in their building operations. Position: Contracts Officer Location: North West London Salary: £36,585 per annum Job Responsibilities: Manage and oversee the administration of building services contracts across the managed estate, ensuring contractors meet statutory, operational, contractual and performance requirements. Ensure compliance, value for money and high quality service delivery across mechanical, electrical and maintenance contracts supporting building operations and financial administration. Monitor contractor performance, manage quality assurance processes and review KPI metrics for contractors including coordination of social value commitments. Job Requirements: Previous experience working within a local authority or a similar organisation. 2 or more years experience within a Contracts Officer position or equivalent. Proven expertise in in procurement, contract management, construction, or building services maintenance operations. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. How to Apply: If you are interested in applying, please press the button below, send your CV to (url removed) or contact Tyrese on (phone number removed) to discuss further. To explore other exciting opportunities or learn more about our recruitment process, please visit our website
23/09/2026
Full time
Are you eager to land a brand new permanent role? Our client, a busy local authority in North West London, are looking for an experienced Contracts Officer to join their team and play a crucial role in their building operations. Position: Contracts Officer Location: North West London Salary: £36,585 per annum Job Responsibilities: Manage and oversee the administration of building services contracts across the managed estate, ensuring contractors meet statutory, operational, contractual and performance requirements. Ensure compliance, value for money and high quality service delivery across mechanical, electrical and maintenance contracts supporting building operations and financial administration. Monitor contractor performance, manage quality assurance processes and review KPI metrics for contractors including coordination of social value commitments. Job Requirements: Previous experience working within a local authority or a similar organisation. 2 or more years experience within a Contracts Officer position or equivalent. Proven expertise in in procurement, contract management, construction, or building services maintenance operations. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. How to Apply: If you are interested in applying, please press the button below, send your CV to (url removed) or contact Tyrese on (phone number removed) to discuss further. To explore other exciting opportunities or learn more about our recruitment process, please visit our website
Title: Income Recovery and Enforcement Officer(NB Enforcement & Recovery Lead) Contract Type: 2x Permanent, Full Time, 35 hours Salary: Starting from 34,381 per annum (London weighted salary) or 30,386 per annum (Regional salary) Grade: 6 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 4 th October 2026 - 23:00 Interview Dates: Week Commencing 12 th October 2026 - via Ms Teams. Start Date: 16 th November 2026 Please click here for the role profile - Income Recovery & Enforcement Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Income Recovery Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, you'll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. You'll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where you'll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Q's ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required. Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
19/09/2026
Full time
Title: Income Recovery and Enforcement Officer(NB Enforcement & Recovery Lead) Contract Type: 2x Permanent, Full Time, 35 hours Salary: Starting from 34,381 per annum (London weighted salary) or 30,386 per annum (Regional salary) Grade: 6 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 4 th October 2026 - 23:00 Interview Dates: Week Commencing 12 th October 2026 - via Ms Teams. Start Date: 16 th November 2026 Please click here for the role profile - Income Recovery & Enforcement Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Income Recovery Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, you'll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. You'll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where you'll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Q's ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required. Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Income Officer Location : London Bridge Part time role (30.5 hours a week - Tue to Fri 8:30 am - 5pm) Salary : Up to £32,700 pro rata (£28,495 per year) Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. What you ll be doing • Manage rent arrears and other debts across multiple tenure types, including current and former customers • Take ownership of customer accounts, working proactively to prevent arrears and reduce debt • Deliver a high?quality, customer?focused service through phone and digital channels • Support customers with money management, rent prioritisation and access to welfare benefits • Process payments, refunds and account requests in line with policies and procedures • Maintain accurate income and case management records, including clear action notes • Work collaboratively with the wider Income team and internal colleagues to support service delivery • Prepare legal documentation, attend court and support eviction processes where required • Help customers access additional financial support, including local authority and charitable funding • Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You ll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. • Experience in income services, rent arrears, collections or a similar customer?focused role • Understanding of housing income, welfare benefits and affordability assessments • Experience managing customer accounts and complex casework • Knowledge of legal processes relating to rent arrears and possession (or willingness to learn) • Strong communication skills with the ability to handle sensitive conversations professionally. • Ability to perform effectively in a fast-paced, high-pressure environment, managing competing priorities and maintaining high standards of service delivery. Why join us? We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. You ll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde s income and services. Benefits • Excellent pension • Generous holiday allowance • Life assurance • Flexible benefits platform • Career development & learning support • Volunteering days • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
17/09/2026
Full time
Income Officer Location : London Bridge Part time role (30.5 hours a week - Tue to Fri 8:30 am - 5pm) Salary : Up to £32,700 pro rata (£28,495 per year) Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. What you ll be doing • Manage rent arrears and other debts across multiple tenure types, including current and former customers • Take ownership of customer accounts, working proactively to prevent arrears and reduce debt • Deliver a high?quality, customer?focused service through phone and digital channels • Support customers with money management, rent prioritisation and access to welfare benefits • Process payments, refunds and account requests in line with policies and procedures • Maintain accurate income and case management records, including clear action notes • Work collaboratively with the wider Income team and internal colleagues to support service delivery • Prepare legal documentation, attend court and support eviction processes where required • Help customers access additional financial support, including local authority and charitable funding • Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You ll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. • Experience in income services, rent arrears, collections or a similar customer?focused role • Understanding of housing income, welfare benefits and affordability assessments • Experience managing customer accounts and complex casework • Knowledge of legal processes relating to rent arrears and possession (or willingness to learn) • Strong communication skills with the ability to handle sensitive conversations professionally. • Ability to perform effectively in a fast-paced, high-pressure environment, managing competing priorities and maintaining high standards of service delivery. Why join us? We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. You ll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde s income and services. Benefits • Excellent pension • Generous holiday allowance • Life assurance • Flexible benefits platform • Career development & learning support • Volunteering days • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Morgan Sindall Property Services
Welwyn Garden City, Hertfordshire
Project Coordinator / Resident Liaison Officer £28,000 - £33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
14/09/2026
Full time
Project Coordinator / Resident Liaison Officer £28,000 - £33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
Senior Housing Officer (Independent Living) 38,000 including 2000 car allowance Permanent, Full Time The role covers various service locations and requires regular travel. The Senior Housing Officer (Independent Living) is responsible for providing specialist housing management expertise and professional support across Independent Living services. The role acts as the lead practitioner for complex tenancy management, safeguarding, risk management and customer wellbeing cases. Working closely with operational colleagues, the postholder will champion best practice, support continuous improvement, coach and mentor team members, and help ensure services remain compliant, customer-focused and outcomes-driven Key Responsibilities Manage and support complex tenancy, safeguarding and risk management cases. Provide expert advice and guidance to colleagues on housing management matters. Coordinate multi-agency interventions and build effective partnerships to support customer outcomes. Coach, mentor and support the development of Scheme Managers and Independent Living colleagues. Carry out quality assurance activities, audits and service reviews. Ensure compliance with housing legislation, safeguarding requirements, policies and procedures. Identify opportunities for service improvement and support the implementation of best practice. Support operational resilience and service continuity across schemes when required. Promote customer wellbeing, independence and tenancy sustainment. Person Specification Knowledge and Experience Significant experience in housing management. Experience of supporting vulnerable customers. Experience of complex case management. Experience of safeguarding adults and risk management. Experience of multi-agency working and partnership development. Experience of coaching, mentoring and developing others. Experience of quality assurance, auditing or service improvement activities. Strong knowledge of housing legislation and tenancy management practice. Knowledge of mental health, dementia, self-neglect, hoarding and safeguarding practices. CIH qualification or equivalent professional experience. Skills and Attributes Excellent communication and interpersonal skills. Strong customer focus and commitment to service excellence. Ability to make sound decisions in complex situations. Strong organisational and prioritisation skills. Ability to influence, support and develop others. Strong analytical and problem-solving skills. Ability to work independently and use initiative. Excellent IT and record-keeping skills. Full UK driving licence and ability to travel regularly across service areas. Please note : We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. We therefore encourage candidates to apply as soon as possible.
14/09/2026
Full time
Senior Housing Officer (Independent Living) 38,000 including 2000 car allowance Permanent, Full Time The role covers various service locations and requires regular travel. The Senior Housing Officer (Independent Living) is responsible for providing specialist housing management expertise and professional support across Independent Living services. The role acts as the lead practitioner for complex tenancy management, safeguarding, risk management and customer wellbeing cases. Working closely with operational colleagues, the postholder will champion best practice, support continuous improvement, coach and mentor team members, and help ensure services remain compliant, customer-focused and outcomes-driven Key Responsibilities Manage and support complex tenancy, safeguarding and risk management cases. Provide expert advice and guidance to colleagues on housing management matters. Coordinate multi-agency interventions and build effective partnerships to support customer outcomes. Coach, mentor and support the development of Scheme Managers and Independent Living colleagues. Carry out quality assurance activities, audits and service reviews. Ensure compliance with housing legislation, safeguarding requirements, policies and procedures. Identify opportunities for service improvement and support the implementation of best practice. Support operational resilience and service continuity across schemes when required. Promote customer wellbeing, independence and tenancy sustainment. Person Specification Knowledge and Experience Significant experience in housing management. Experience of supporting vulnerable customers. Experience of complex case management. Experience of safeguarding adults and risk management. Experience of multi-agency working and partnership development. Experience of coaching, mentoring and developing others. Experience of quality assurance, auditing or service improvement activities. Strong knowledge of housing legislation and tenancy management practice. Knowledge of mental health, dementia, self-neglect, hoarding and safeguarding practices. CIH qualification or equivalent professional experience. Skills and Attributes Excellent communication and interpersonal skills. Strong customer focus and commitment to service excellence. Ability to make sound decisions in complex situations. Strong organisational and prioritisation skills. Ability to influence, support and develop others. Strong analytical and problem-solving skills. Ability to work independently and use initiative. Excellent IT and record-keeping skills. Full UK driving licence and ability to travel regularly across service areas. Please note : We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications. We therefore encourage candidates to apply as soon as possible.
HSEQ Advisor - Manchester - £40,000 - 45,000 + Package - Industrial Services / Construction Are you an experienced HSEQ professional who enjoys being out on site, influencing safety culture and driving continual improvement? Do you hold a NEBOSH qualification and have experience implementing and maintaining Health, Safety, Environmental and Quality systems? Are you comfortable travelling across the UK and Ireland, supporting operational teams and building strong relationships with stakeholders at all levels? Do you have experience conducting audits, investigations, risk assessments and ensuring compliance with ISO and legislative requirements? If the answers are yes, we are hiring for a HSEQ Advisor on behalf of a leading engineering and industrial services organisation. WHAT YOU NEED NEBOSH IGC, Diploma or equivalent HSEQ qualification Previous HSEQ Advisor, Compliance Officer or similar experience Strong understanding of UK Health & Safety legislation and management systems Experience conducting audits, inspections and incident investigations Knowledge of ISO 9001, 14001 and 45001 standards Ability to influence operational teams and promote a positive safety culture Full UK driving licence and willingness to travel regularly, including occasional overnight stays What You Get In Return Salary up to £45,000 Company car or car allowance Pension scheme Life assurance Ongoing professional development and training Opportunity to work across major industrial and energy projects Long-term career progression within a growing business Nice To Haves Lead Auditor qualification (ISO 9001 / 14001 / 45001) Membership of IOSH, IIRSM or a recognised HSEQ professional body Experience within power generation, engineering, industrial services, utilities or heavy industry Training delivery experience Experience undertaking root cause analysis investigations The Day To Day Supporting operational teams across multiple sites Conducting audits, inspections and compliance reviews Investigating accidents, incidents and near misses Producing reports and analysing HSEQ performance data Developing risk assessments, method statements and safety documentation Supporting the implementation and continuous improvement of HSEQ management systems Engaging with clients and internal stakeholders to ensure best practice is maintained Promoting a positive, proactive and compliant safety culture across the business This is an excellent opportunity for a proactive HSEQ professional looking to join a well-established organisation where they can make a genuine impact on operational performance, compliance and safety culture. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
11/09/2026
Full time
HSEQ Advisor - Manchester - £40,000 - 45,000 + Package - Industrial Services / Construction Are you an experienced HSEQ professional who enjoys being out on site, influencing safety culture and driving continual improvement? Do you hold a NEBOSH qualification and have experience implementing and maintaining Health, Safety, Environmental and Quality systems? Are you comfortable travelling across the UK and Ireland, supporting operational teams and building strong relationships with stakeholders at all levels? Do you have experience conducting audits, investigations, risk assessments and ensuring compliance with ISO and legislative requirements? If the answers are yes, we are hiring for a HSEQ Advisor on behalf of a leading engineering and industrial services organisation. WHAT YOU NEED NEBOSH IGC, Diploma or equivalent HSEQ qualification Previous HSEQ Advisor, Compliance Officer or similar experience Strong understanding of UK Health & Safety legislation and management systems Experience conducting audits, inspections and incident investigations Knowledge of ISO 9001, 14001 and 45001 standards Ability to influence operational teams and promote a positive safety culture Full UK driving licence and willingness to travel regularly, including occasional overnight stays What You Get In Return Salary up to £45,000 Company car or car allowance Pension scheme Life assurance Ongoing professional development and training Opportunity to work across major industrial and energy projects Long-term career progression within a growing business Nice To Haves Lead Auditor qualification (ISO 9001 / 14001 / 45001) Membership of IOSH, IIRSM or a recognised HSEQ professional body Experience within power generation, engineering, industrial services, utilities or heavy industry Training delivery experience Experience undertaking root cause analysis investigations The Day To Day Supporting operational teams across multiple sites Conducting audits, inspections and compliance reviews Investigating accidents, incidents and near misses Producing reports and analysing HSEQ performance data Developing risk assessments, method statements and safety documentation Supporting the implementation and continuous improvement of HSEQ management systems Engaging with clients and internal stakeholders to ensure best practice is maintained Promoting a positive, proactive and compliant safety culture across the business This is an excellent opportunity for a proactive HSEQ professional looking to join a well-established organisation where they can make a genuine impact on operational performance, compliance and safety culture. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
We are currently recruiting for an experienced Asset Data Officer to support the effective management of asset management and property compliance data workig on a contract basis, this role will largely be working from home with the requirement to go to the office for meetings on occasions and is working on a contract basis. The successful candidate will be responsible for maintaining accurate and up-to-date property and asset information, ensuring data is reliable and available to support compliance, investment planning and operational decision-making. Maintain and update asset management, property and compliance data across a range of systems. Input, validate and quality-check property and asset information to ensure accuracy and consistency. Manage data relating to statutory compliance, including areas such as fire safety, gas, electrical, asbestos, lifts and other property compliance requirements. Use various asset management and property databases/packages to maintain and interrogate information. Analyse and manipulate large datasets using Microsoft Excel. Produce reports, schedules and data analysis to support asset management and compliance teams. Identify data discrepancies, gaps and anomalies and undertake investigations to resolve them. Assist with data cleansing, validation and improvement projects. Support the production of management information and performance reports. Work closely with surveyors, compliance teams, contractors and other internal stakeholders to ensure asset information remains accurate. Maintain appropriate audit trails and ensure data is managed in line with organisational procedures. Candidates should ideally have the following- Experience working with asset management, property or housing databases. Strong Microsoft Excel skills, including data analysis, filtering, sorting and reporting. Excellent attention to detail and a methodical approach to data management. Experience of data validation, cleansing and quality assurance. An understanding of housing asset management and property compliance data. The ability to analyse information and identify discrepancies or trends. Strong IT skills and the ability to learn and use different software packages quickly. Good communication skills and the ability to work effectively with property and compliance professionals. Excellent working conditions and rates of pay on offer with this role.
10/09/2026
Seasonal
We are currently recruiting for an experienced Asset Data Officer to support the effective management of asset management and property compliance data workig on a contract basis, this role will largely be working from home with the requirement to go to the office for meetings on occasions and is working on a contract basis. The successful candidate will be responsible for maintaining accurate and up-to-date property and asset information, ensuring data is reliable and available to support compliance, investment planning and operational decision-making. Maintain and update asset management, property and compliance data across a range of systems. Input, validate and quality-check property and asset information to ensure accuracy and consistency. Manage data relating to statutory compliance, including areas such as fire safety, gas, electrical, asbestos, lifts and other property compliance requirements. Use various asset management and property databases/packages to maintain and interrogate information. Analyse and manipulate large datasets using Microsoft Excel. Produce reports, schedules and data analysis to support asset management and compliance teams. Identify data discrepancies, gaps and anomalies and undertake investigations to resolve them. Assist with data cleansing, validation and improvement projects. Support the production of management information and performance reports. Work closely with surveyors, compliance teams, contractors and other internal stakeholders to ensure asset information remains accurate. Maintain appropriate audit trails and ensure data is managed in line with organisational procedures. Candidates should ideally have the following- Experience working with asset management, property or housing databases. Strong Microsoft Excel skills, including data analysis, filtering, sorting and reporting. Excellent attention to detail and a methodical approach to data management. Experience of data validation, cleansing and quality assurance. An understanding of housing asset management and property compliance data. The ability to analyse information and identify discrepancies or trends. Strong IT skills and the ability to learn and use different software packages quickly. Good communication skills and the ability to work effectively with property and compliance professionals. Excellent working conditions and rates of pay on offer with this role.
Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
09/09/2026
Full time
Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Quality Manager Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Quality Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Quality Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
02/09/2026
Full time
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Quality Manager Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Quality Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Quality Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Site Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Site Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
02/09/2026
Full time
Bennett & Game are representing one of the UK's fastest-growing fa ade remediation and building safety Main Contractors who are seeking a Site Manager to join their expanding Southern division. With almost 30 years of specialist expertise, the business has built an outstanding reputation delivering complex fa ade remediation, cladding replacement, fire safety and external refurbishment projects across the UK. Having already secured approximately three years of confirmed work, turnover has increased from 32m to around 45m this year, with ambitions to exceed 55m next year. Their Southern region has grown rapidly over the past 12 months and continues to expand as they secure major remediation schemes across London and the M25, alongside an increasing portfolio of photovoltaic (PV) installations as part of wider building safety and sustainability programmes. This is an opportunity to join a contractor at exactly the right time. The business is experiencing sustained growth, with clients regularly approaching them directly thanks to their reputation for delivering technically challenging projects and developing long-term relationships. You'll take responsibility for the day-to-day management of prestigious fa ade remediation and building safety projects, working within a modern, collaborative business where senior management remain approachable, bureaucracy is kept to a minimum and career progression is driven by continued expansion rather than waiting for opportunities to arise. Salary & Benefits Salary of 45,000 - 65,000 depending on experience Car allowance Pension scheme Life assurance (2x annual salary) 24/25 days holiday plus bank holidays, with additional company-contributed Christmas shutdown days where applicable Modern, supportive working environment with high-spec IT equipment, complimentary refreshments and genuine long-term career progression Site Manager Position Overview Oversee the day-to-day delivery of fa ade remediation, cladding replacement and building safety projects across London and the M25 corridor Manage site teams, subcontractors and suppliers to ensure works are completed safely, efficiently and to programme Maintain high standards of health & safety, quality assurance and site compliance throughout the project lifecycle Coordinate site logistics, materials, labour and sequencing to ensure smooth project delivery Liaise closely with Project Managers, clients, consultants and Resident Liaison Officers to maintain excellent communication throughout occupied residential schemes Produce site reports, monitor progress against programme and ensure projects are delivered to the company's exceptionally high standards Site Manager Position Requirements Previous Site Management experience gained with either a Fa ade / Cladding Contractor or a Main Contractor delivering fa ade remediation, HRB or Building Safety Act projects Experience managing construction sites as Principal Contractor with responsibility for programme, quality and health & safety SMSTS, CSCS and First Aid qualifications Full UK Driving Licence and willingness to work on site across London and the M25 corridor Looking to join a rapidly growing contractor offering long-term career progression, job security and exposure to prestigious building safety projects Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.