The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.
17/08/2026
Full time
The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.
Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.
17/08/2026
Full time
Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.
Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity.
17/08/2026
Full time
Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity.
Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development
14/08/2026
Full time
Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington £40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
14/08/2026
Full time
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington £40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert)All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Repairs Planner Croydon Location: Croydon Salary: £17.84 per hour (Umbrella, paid weekly Fridays) Contract: Temp to Perm (3 6 months) Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Working Pattern: Office-based Overtime: Available with prior manager approval Experience: 3 years relevant experience required Role Overview Build Recruitment is currently seeking an experienced Repairs Planner to join a busy social housing repairs team in Croydon. You will be responsible for scheduling and coordinating repair works for operatives, ensuring resources are used efficiently and repairs are delivered within agreed performance targets and timescales. This is an excellent opportunity for an experienced repairs professional looking for a temp-to-perm position. Key Responsibilities Schedule and manage daily workloads for up to 20 operatives. Monitor and allocate emergency jobs promptly to meet performance targets. Liaise with surveyors to authorise job variations. Provide a high standard of face-to-face service to clients. Achieve daily targets of a minimum of 60 job allocations. Handle calls and emails relating to repair issues and updates. Maintain accurate and timely updates on internal systems. Build and maintain effective relationships with operatives, clients and suppliers. Diagnose repair issues using effective questioning and listening skills. Manage the incoming repairs inbox and allocate tasks appropriately. Monitor work in progress and ensure jobs are progressed within required timescales. Essential Requirements Minimum 3 years experience in a repairs planning/scheduling environment. Previous experience working within housing repairs and/or social housing. Strong understanding of repair and maintenance processes. Experience using job planning and scheduling systems. Good knowledge of different trade types and typical repair job scopes. Understanding of Work in Progress (WIP) management, jeopardy planning and extensions of time. Knowledge of realistic trade job durations and repair timescales. Excellent communication and organisational skills. Ability to work in a fast-paced environment while managing competing priorities. Apply Now If you are an experienced Repairs Planner looking for a new opportunity in Croydon, please send your CV to Lizzie Lee at Build Recruitment. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
11/08/2026
Full time
Repairs Planner Croydon Location: Croydon Salary: £17.84 per hour (Umbrella, paid weekly Fridays) Contract: Temp to Perm (3 6 months) Hours: Monday to Friday, 8:00 AM 5:00 PM (1-hour lunch) Working Pattern: Office-based Overtime: Available with prior manager approval Experience: 3 years relevant experience required Role Overview Build Recruitment is currently seeking an experienced Repairs Planner to join a busy social housing repairs team in Croydon. You will be responsible for scheduling and coordinating repair works for operatives, ensuring resources are used efficiently and repairs are delivered within agreed performance targets and timescales. This is an excellent opportunity for an experienced repairs professional looking for a temp-to-perm position. Key Responsibilities Schedule and manage daily workloads for up to 20 operatives. Monitor and allocate emergency jobs promptly to meet performance targets. Liaise with surveyors to authorise job variations. Provide a high standard of face-to-face service to clients. Achieve daily targets of a minimum of 60 job allocations. Handle calls and emails relating to repair issues and updates. Maintain accurate and timely updates on internal systems. Build and maintain effective relationships with operatives, clients and suppliers. Diagnose repair issues using effective questioning and listening skills. Manage the incoming repairs inbox and allocate tasks appropriately. Monitor work in progress and ensure jobs are progressed within required timescales. Essential Requirements Minimum 3 years experience in a repairs planning/scheduling environment. Previous experience working within housing repairs and/or social housing. Strong understanding of repair and maintenance processes. Experience using job planning and scheduling systems. Good knowledge of different trade types and typical repair job scopes. Understanding of Work in Progress (WIP) management, jeopardy planning and extensions of time. Knowledge of realistic trade job durations and repair timescales. Excellent communication and organisational skills. Ability to work in a fast-paced environment while managing competing priorities. Apply Now If you are an experienced Repairs Planner looking for a new opportunity in Croydon, please send your CV to Lizzie Lee at Build Recruitment. Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Location: Fulham, SW London (must live within 1 hour of SW6) Type: Permanent, office based, Monday to Friday Salary: Competitive and negotiable depending on experience, plus benefits We're working with a well-established, family-run property maintenance group in the heart of Fulham to find a Drainage Coordinator for their busy drainage division. This is the engine room of the operation. You'll be the central point between clients, engineers, surveyors, supervisors and suppliers, making sure every drainage job runs smoothly from first enquiry through to completion. If you're organised, calm under pressure and know the drainage world, this is a role where you'll genuinely matter. What you'll be doing: Acting as the first point of contact for drainage enquiries, callouts and client requests Scheduling and planning drainage engineers, labourers and subcontractors to get the most out of every diary Coordinating surveys, quotes, remedial works, excavations and reinstatements from enquiry to sign-off Keeping the CRM and job management system clean and up to date at every stage Ordering materials, plant, traffic management and waste collection where needed Tracking quotes, raising work orders, and supporting invoicing and payment chasing What you'll need: 5+ years coordinating and scheduling works in property services or construction At least 3 years coordinating drainage works specifically (drainage, utilities, civils, property maintenance or FM) A solid understanding of drainage operations: CCTV surveys, jetting, lining, repairs, excavations Strong diary management and the ability to juggle multiple priorities without dropping the ball Confident phone manner and genuinely good customer service Comfortable on CRM / job management software and the usual Google and Microsoft tools
10/08/2026
Full time
Location: Fulham, SW London (must live within 1 hour of SW6) Type: Permanent, office based, Monday to Friday Salary: Competitive and negotiable depending on experience, plus benefits We're working with a well-established, family-run property maintenance group in the heart of Fulham to find a Drainage Coordinator for their busy drainage division. This is the engine room of the operation. You'll be the central point between clients, engineers, surveyors, supervisors and suppliers, making sure every drainage job runs smoothly from first enquiry through to completion. If you're organised, calm under pressure and know the drainage world, this is a role where you'll genuinely matter. What you'll be doing: Acting as the first point of contact for drainage enquiries, callouts and client requests Scheduling and planning drainage engineers, labourers and subcontractors to get the most out of every diary Coordinating surveys, quotes, remedial works, excavations and reinstatements from enquiry to sign-off Keeping the CRM and job management system clean and up to date at every stage Ordering materials, plant, traffic management and waste collection where needed Tracking quotes, raising work orders, and supporting invoicing and payment chasing What you'll need: 5+ years coordinating and scheduling works in property services or construction At least 3 years coordinating drainage works specifically (drainage, utilities, civils, property maintenance or FM) A solid understanding of drainage operations: CCTV surveys, jetting, lining, repairs, excavations Strong diary management and the ability to juggle multiple priorities without dropping the ball Confident phone manner and genuinely good customer service Comfortable on CRM / job management software and the usual Google and Microsoft tools
If you are an experienced commercial leader looking for your next challenge within a major housing and property services environment, we would be delighted to hear from you. Client Details We are partnering with a leading contractor delivering responsive repairs, planned maintenance, refurbishment and capital investment works across a substantial portfolio of Ministry of Defence housing throughout London and the South East. Description Reporting into the Commercial Director, you will provide strategic commercial leadership across the contract, managing a team of Quantity Surveyors while overseeing all commercial, contractual and financial aspects of service delivery. Key responsibilities include: Leading and developing a team of Quantity Surveyors and Assistant Quantity Surveyors Managing the commercial performance of responsive repairs, voids, planned maintenance and capital works programmes Ensuring accurate forecasting, budgeting and cost control Managing subcontract procurement and commercial negotiations Overseeing valuations, variations, payments and final accounts Identifying and mitigating commercial risks across the contract Supporting operational teams to maximise profitability and contractual performance Building and maintaining strong relationships with client stakeholders Providing accurate commercial reporting to senior leadership Profile We are seeking an experienced commercial professional with a strong background in social housing, property maintenance, refurbishment or construction services. You will possess: Proven experience operating as a Senior Quantity Surveyor or Managing Quantity Surveyor Strong knowledge of housing maintenance, planned works or refurbishment contracts Experience managing commercial teams and developing talent Excellent contractual knowledge, ideally including NEC and JCT forms of contract Strong stakeholder management and client-facing skills Commercially astute with a focus on profitability and service delivery Degree qualified in Quantity Surveying or a related discipline Professional membership (RICS or equivalent) desirable Job Offer Opportunity to lead a significant MOD housing portfolio across London and the South East High-profile contract with long-term security and investment Clear pathway for further progression within a leading national contractor Competitive salary and comprehensive benefits package Opportunity to influence both commercial strategy and operational performance If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
09/08/2026
Full time
If you are an experienced commercial leader looking for your next challenge within a major housing and property services environment, we would be delighted to hear from you. Client Details We are partnering with a leading contractor delivering responsive repairs, planned maintenance, refurbishment and capital investment works across a substantial portfolio of Ministry of Defence housing throughout London and the South East. Description Reporting into the Commercial Director, you will provide strategic commercial leadership across the contract, managing a team of Quantity Surveyors while overseeing all commercial, contractual and financial aspects of service delivery. Key responsibilities include: Leading and developing a team of Quantity Surveyors and Assistant Quantity Surveyors Managing the commercial performance of responsive repairs, voids, planned maintenance and capital works programmes Ensuring accurate forecasting, budgeting and cost control Managing subcontract procurement and commercial negotiations Overseeing valuations, variations, payments and final accounts Identifying and mitigating commercial risks across the contract Supporting operational teams to maximise profitability and contractual performance Building and maintaining strong relationships with client stakeholders Providing accurate commercial reporting to senior leadership Profile We are seeking an experienced commercial professional with a strong background in social housing, property maintenance, refurbishment or construction services. You will possess: Proven experience operating as a Senior Quantity Surveyor or Managing Quantity Surveyor Strong knowledge of housing maintenance, planned works or refurbishment contracts Experience managing commercial teams and developing talent Excellent contractual knowledge, ideally including NEC and JCT forms of contract Strong stakeholder management and client-facing skills Commercially astute with a focus on profitability and service delivery Degree qualified in Quantity Surveying or a related discipline Professional membership (RICS or equivalent) desirable Job Offer Opportunity to lead a significant MOD housing portfolio across London and the South East High-profile contract with long-term security and investment Clear pathway for further progression within a leading national contractor Competitive salary and comprehensive benefits package Opportunity to influence both commercial strategy and operational performance If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
07/08/2026
Full time
We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough - Office Based Salary: 45k - 55k per annum DOE + Performance Bonus Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. Please note that this is an office based role in Peterborough and therefore candidates must live within a commutable distance to be considered. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary 40-45K Performance-based bonus (realistic OTE 50-55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
06/08/2026
Full time
Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough - Office Based Salary: 45k - 55k per annum DOE + Performance Bonus Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. Please note that this is an office based role in Peterborough and therefore candidates must live within a commutable distance to be considered. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary 40-45K Performance-based bonus (realistic OTE 50-55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.
Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
06/08/2026
Contract
Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on
Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/08/2026
Full time
Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Flat Roofing Estimator Location - Greater Manchester Salary/Package - 45,000 - 60,000 + Excellent Benefits Package About the Company Our client is a long-established roofing contractor with over 60 years of experience delivering high-quality roofing solutions across Greater Manchester and the North West. Specialising in both commercial and residential roofing, they provide a comprehensive range of services including flat roofing, single-ply systems, felt roofing, EPDM, GRP, slate, tile, leadwork, and new-build roofing projects. Known for their commitment to quality workmanship, technical expertise, and outstanding customer service, they work alongside developers, principal contractors, public sector organisations, and private clients on projects ranging from repairs and refurbishments to large-scale new-build developments. Due to continued growth, they are now looking to recruit an experienced Flat Roofing Estimator to join their commercial team. The Role As Flat Roofing Estimator, you will be responsible for: Preparing accurate estimates and competitive tenders for flat roofing projects Reviewing drawings, specifications, and tender documentation Producing detailed quantity take-offs and cost plans Obtaining competitive quotations from suppliers and specialist subcontractors Identifying value engineering opportunities and commercial risks Preparing detailed pricing submissions and tender documentation Liaising with clients, surveyors, architects, and project teams throughout the tender process Supporting project handovers to the operational and commercial teams Building and maintaining strong relationships with clients, suppliers, and subcontractors Assisting with continuous improvement of estimating procedures and cost databases The Ideal Candidate The successful Flat Roofing Estimator will have: Previous experience as an Estimator within the roofing or construction industry Strong knowledge of flat roofing systems , including felt, single-ply, EPDM, GRP, or liquid roofing Experience pricing commercial roofing projects would be highly advantageous Strong commercial awareness and excellent attention to detail Ability to interpret construction drawings and specifications Excellent communication and negotiation skills Good Microsoft Excel and IT skills A proactive and organised approach to managing multiple tenders Full UK Driving Licence What's on Offer Competitive basic salary of 45,000 - 60,000 Attractive benefits package Opportunity to join a well-established and respected roofing contractor Exposure to a wide variety of commercial and residential roofing projects Long-term career progression within a growing business Ongoing professional development and training Supportive and collaborative working environment Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
31/07/2026
Full time
Flat Roofing Estimator Location - Greater Manchester Salary/Package - 45,000 - 60,000 + Excellent Benefits Package About the Company Our client is a long-established roofing contractor with over 60 years of experience delivering high-quality roofing solutions across Greater Manchester and the North West. Specialising in both commercial and residential roofing, they provide a comprehensive range of services including flat roofing, single-ply systems, felt roofing, EPDM, GRP, slate, tile, leadwork, and new-build roofing projects. Known for their commitment to quality workmanship, technical expertise, and outstanding customer service, they work alongside developers, principal contractors, public sector organisations, and private clients on projects ranging from repairs and refurbishments to large-scale new-build developments. Due to continued growth, they are now looking to recruit an experienced Flat Roofing Estimator to join their commercial team. The Role As Flat Roofing Estimator, you will be responsible for: Preparing accurate estimates and competitive tenders for flat roofing projects Reviewing drawings, specifications, and tender documentation Producing detailed quantity take-offs and cost plans Obtaining competitive quotations from suppliers and specialist subcontractors Identifying value engineering opportunities and commercial risks Preparing detailed pricing submissions and tender documentation Liaising with clients, surveyors, architects, and project teams throughout the tender process Supporting project handovers to the operational and commercial teams Building and maintaining strong relationships with clients, suppliers, and subcontractors Assisting with continuous improvement of estimating procedures and cost databases The Ideal Candidate The successful Flat Roofing Estimator will have: Previous experience as an Estimator within the roofing or construction industry Strong knowledge of flat roofing systems , including felt, single-ply, EPDM, GRP, or liquid roofing Experience pricing commercial roofing projects would be highly advantageous Strong commercial awareness and excellent attention to detail Ability to interpret construction drawings and specifications Excellent communication and negotiation skills Good Microsoft Excel and IT skills A proactive and organised approach to managing multiple tenders Full UK Driving Licence What's on Offer Competitive basic salary of 45,000 - 60,000 Attractive benefits package Opportunity to join a well-established and respected roofing contractor Exposure to a wide variety of commercial and residential roofing projects Long-term career progression within a growing business Ongoing professional development and training Supportive and collaborative working environment Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Commercial Manager Location: High Wycombe (Office-based initially - 5 days per week) Salary: Up to £90,000 + Package The Opportunity Our client, a leading main contractor, is looking to appoint a Commercial Manager to join their established team delivering a long-term MOD housing maintenance contract based in High Wycombe. With five years remaining on the current contract , this is an excellent opportunity to join a stable, high-performing commercial team and play a key role in the successful delivery of a major programme. The client is also open to considering an ambitious Senior Quantity Surveyor who is ready to step into their first Commercial Manager position and prove themselves. This is a fast-paced commercial role focused on high-volume, low-value works across MOD housing, including voids, reactive maintenance and repairs. Key Responsibilities Manage the commercial aspects of a busy MOD housing maintenance contract. Oversee the commercial delivery of voids, responsive repairs, maintenance and reactive works. Ensure projects remain compliant with MOD standards, contractual obligations and health & safety requirements. Monitor costs, valuations and profitability across multiple concurrent workstreams. Administer contracts, including variations, scope changes, client communications and claims management. Work closely with operational teams to ensure projects are delivered efficiently and commercially. Produce accurate commercial reports and analyse data using Microsoft Excel. Apply National Housing Federation (NHF) Schedule of Rates within commercial assessments and cost management. Support the commercial team in maintaining financial performance and achieving contractual KPIs. About You The successful candidate will have: Previous commercial experience within a main contractor environment. Experience working on social housing, housing maintenance, repairs, FM or property services contracts. Strong understanding of NHF Schedule of Rates. Excellent Microsoft Excel skills, including advanced functions such as VLOOKUPs. Quantity Surveying or Commercial Management experience within high-volume, fast-paced environments. Strong commercial awareness with excellent analytical and organisational skills. The ability to build strong relationships with both operational teams and clients. What's on Offer Salary up to £90,000 depending on experience. Opportunity for an experienced Senior Quantity Surveyor to progress into a Commercial Manager role. Long-term contract security with five years remaining on the current programme. Mentoring and career development from an experienced Lead Quantity Surveyor and Senior Quantity Surveyor. Opportunity to join a well-established, supportive commercial team with genuine long-term career prospects. Working Arrangements Based at the High Wycombe office five days per week initially . Hybrid/home working may be considered once established within the role and team. Candidates should ideally be located within a commutable distance of High Wycombe, as location is a key requirement.
30/07/2026
Full time
Commercial Manager Location: High Wycombe (Office-based initially - 5 days per week) Salary: Up to £90,000 + Package The Opportunity Our client, a leading main contractor, is looking to appoint a Commercial Manager to join their established team delivering a long-term MOD housing maintenance contract based in High Wycombe. With five years remaining on the current contract , this is an excellent opportunity to join a stable, high-performing commercial team and play a key role in the successful delivery of a major programme. The client is also open to considering an ambitious Senior Quantity Surveyor who is ready to step into their first Commercial Manager position and prove themselves. This is a fast-paced commercial role focused on high-volume, low-value works across MOD housing, including voids, reactive maintenance and repairs. Key Responsibilities Manage the commercial aspects of a busy MOD housing maintenance contract. Oversee the commercial delivery of voids, responsive repairs, maintenance and reactive works. Ensure projects remain compliant with MOD standards, contractual obligations and health & safety requirements. Monitor costs, valuations and profitability across multiple concurrent workstreams. Administer contracts, including variations, scope changes, client communications and claims management. Work closely with operational teams to ensure projects are delivered efficiently and commercially. Produce accurate commercial reports and analyse data using Microsoft Excel. Apply National Housing Federation (NHF) Schedule of Rates within commercial assessments and cost management. Support the commercial team in maintaining financial performance and achieving contractual KPIs. About You The successful candidate will have: Previous commercial experience within a main contractor environment. Experience working on social housing, housing maintenance, repairs, FM or property services contracts. Strong understanding of NHF Schedule of Rates. Excellent Microsoft Excel skills, including advanced functions such as VLOOKUPs. Quantity Surveying or Commercial Management experience within high-volume, fast-paced environments. Strong commercial awareness with excellent analytical and organisational skills. The ability to build strong relationships with both operational teams and clients. What's on Offer Salary up to £90,000 depending on experience. Opportunity for an experienced Senior Quantity Surveyor to progress into a Commercial Manager role. Long-term contract security with five years remaining on the current programme. Mentoring and career development from an experienced Lead Quantity Surveyor and Senior Quantity Surveyor. Opportunity to join a well-established, supportive commercial team with genuine long-term career prospects. Working Arrangements Based at the High Wycombe office five days per week initially . Hybrid/home working may be considered once established within the role and team. Candidates should ideally be located within a commutable distance of High Wycombe, as location is a key requirement.
Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
30/07/2026
Contract
Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)
The Procurement & Commercial Manager will oversee procurement and commercial activities within the property department, ensuring processes are efficient and compliant. Based in London, this role is key to maintaining smooth operations and achieving value for money in the public sector. Client Details Our client is a large London local authority committed to delivering high-quality housing, repairs, maintenance and asset services to residents. As part of an ongoing transformation programme, they are seeking a Procurement & Commercial Manager to lead procurement, commercial governance and contract management activities across Housing Services. This is an excellent opportunity for a commercially astute professional to oversee major service contracts, drive value for money, manage contractor performance and support service improvement across repairs, maintenance and investment programmes. The successful candidate will manage a small commercial team while helping shape procurement strategy, strengthen contract governance and support regulatory priorities including damp & mould and disrepair. Description Lead procurement and commercial activities across Housing Services. Manage procurement exercises for repairs, maintenance, major works, professional services and housing-related contracts. Ensure compliance with procurement legislation, governance requirements and Council policies. Oversee contract mobilisation, onboarding and demobilisation of contractors. Manage procurement routes including Dynamic Purchasing Systems (DPS), frameworks and direct awards. Maintain Housing Services' contract register and contract management systems. Provide commercial and contractual advice to operational teams and senior stakeholders. Oversee contract performance, KPI management, contractor compliance and commercial risk. Manage contract variations, change controls, extensions and renewals. Support pricing reviews, Schedule of Rates (SOR) management and value-for-money initiatives. Lead procurement planning, tender evaluations and contract award processes. Prepare reports, business cases, governance papers and procurement recommendations. Develop procurement procedures, guidance and contract management best practice. Support social value, sustainability and supplier diversity objectives. Build strong relationships with internal stakeholders, contractors, consultants and legal advisors. Lead and develop a team of Quantity Surveyors, Procurement Managers and Commercial Managers. Profile Significant experience in procurement, commercial management or contract management. Strong understanding of public sector procurement and governance requirements. Experience managing contractor mobilisation and demobilisation. Knowledge of housing repairs, maintenance, capital works or property services contracts. Strong commercial awareness including SOR contracts, valuations and cost control. Experience managing procurement exercises from strategy through to contract award. Proven track record of delivering value for money, efficiencies and commercial improvements. Strong stakeholder management, negotiation and communication skills. Experience leading and developing commercial or procurement teams. Ability to manage multiple priorities within a fast-paced operational environment. Job Offer Salary ranging from 66k- 70k Opportunity to shape procurement and commercial strategy across a large housing portfolio. Management responsibility for a growing commercial team. Exposure to high-profile repairs, maintenance and investment contracts. Hybrid working (3 days office / 2 days home). 30 days annual leave plus public holidays. Excellent Local Government Pension Scheme. Strong professional development and career progression opportunities. Collaborative team culture with the opportunity to make a genuine impact for residents.
29/07/2026
Full time
The Procurement & Commercial Manager will oversee procurement and commercial activities within the property department, ensuring processes are efficient and compliant. Based in London, this role is key to maintaining smooth operations and achieving value for money in the public sector. Client Details Our client is a large London local authority committed to delivering high-quality housing, repairs, maintenance and asset services to residents. As part of an ongoing transformation programme, they are seeking a Procurement & Commercial Manager to lead procurement, commercial governance and contract management activities across Housing Services. This is an excellent opportunity for a commercially astute professional to oversee major service contracts, drive value for money, manage contractor performance and support service improvement across repairs, maintenance and investment programmes. The successful candidate will manage a small commercial team while helping shape procurement strategy, strengthen contract governance and support regulatory priorities including damp & mould and disrepair. Description Lead procurement and commercial activities across Housing Services. Manage procurement exercises for repairs, maintenance, major works, professional services and housing-related contracts. Ensure compliance with procurement legislation, governance requirements and Council policies. Oversee contract mobilisation, onboarding and demobilisation of contractors. Manage procurement routes including Dynamic Purchasing Systems (DPS), frameworks and direct awards. Maintain Housing Services' contract register and contract management systems. Provide commercial and contractual advice to operational teams and senior stakeholders. Oversee contract performance, KPI management, contractor compliance and commercial risk. Manage contract variations, change controls, extensions and renewals. Support pricing reviews, Schedule of Rates (SOR) management and value-for-money initiatives. Lead procurement planning, tender evaluations and contract award processes. Prepare reports, business cases, governance papers and procurement recommendations. Develop procurement procedures, guidance and contract management best practice. Support social value, sustainability and supplier diversity objectives. Build strong relationships with internal stakeholders, contractors, consultants and legal advisors. Lead and develop a team of Quantity Surveyors, Procurement Managers and Commercial Managers. Profile Significant experience in procurement, commercial management or contract management. Strong understanding of public sector procurement and governance requirements. Experience managing contractor mobilisation and demobilisation. Knowledge of housing repairs, maintenance, capital works or property services contracts. Strong commercial awareness including SOR contracts, valuations and cost control. Experience managing procurement exercises from strategy through to contract award. Proven track record of delivering value for money, efficiencies and commercial improvements. Strong stakeholder management, negotiation and communication skills. Experience leading and developing commercial or procurement teams. Ability to manage multiple priorities within a fast-paced operational environment. Job Offer Salary ranging from 66k- 70k Opportunity to shape procurement and commercial strategy across a large housing portfolio. Management responsibility for a growing commercial team. Exposure to high-profile repairs, maintenance and investment contracts. Hybrid working (3 days office / 2 days home). 30 days annual leave plus public holidays. Excellent Local Government Pension Scheme. Strong professional development and career progression opportunities. Collaborative team culture with the opportunity to make a genuine impact for residents.
My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS
29/07/2026
Contract
My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS
Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
28/07/2026
Full time
Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Head Of Commercial - Warrington Reactive Maintenance & Planned Maintenance- Social Housing/Property Services Up to £120,000 Plus Package Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. They currently deliver day to day construction & property services for local authorities and housing associations nationally. Contracts are typically responsive repairs, planned maintenance, retrofit and fire safety projects. Within this role you will be managing a diverse portfolio with a value of £50m per annum. With a very strong reputation, they are growing around the UK this is an incredible opportunity to join a reputable and established business with long term security and career prospects. This role is to join the commercial department for the property services division. My client are ideally looking for someone with 5+ years experience as a Commercial Manager, however they would consider an experienced Managing Quantity Surveyor who is looking for a step up. Day to day responsibilities will include; Cost planning Closing out and Setting up contracts commercially Manage a team of 3-4 Senior quantity surveyors and their commercial teams Liaise with operational team to ensure works are completed on time and within budget Reconcile cost/value reports & profit forecasts Working off the NHF Schedule of rates Approve sub-contractors & supplier payments Attending & Charing progress meetings with clients Regular on site P&L with operational leads Cash flow management This is an exciting opportunity to join a growing business on a permanent basis. Due to company growth, if performance is good there will be realistic opportunities of progression and career development. They are also offering a great salary & package. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
24/07/2026
Full time
Head Of Commercial - Warrington Reactive Maintenance & Planned Maintenance- Social Housing/Property Services Up to £120,000 Plus Package Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. They currently deliver day to day construction & property services for local authorities and housing associations nationally. Contracts are typically responsive repairs, planned maintenance, retrofit and fire safety projects. Within this role you will be managing a diverse portfolio with a value of £50m per annum. With a very strong reputation, they are growing around the UK this is an incredible opportunity to join a reputable and established business with long term security and career prospects. This role is to join the commercial department for the property services division. My client are ideally looking for someone with 5+ years experience as a Commercial Manager, however they would consider an experienced Managing Quantity Surveyor who is looking for a step up. Day to day responsibilities will include; Cost planning Closing out and Setting up contracts commercially Manage a team of 3-4 Senior quantity surveyors and their commercial teams Liaise with operational team to ensure works are completed on time and within budget Reconcile cost/value reports & profit forecasts Working off the NHF Schedule of rates Approve sub-contractors & supplier payments Attending & Charing progress meetings with clients Regular on site P&L with operational leads Cash flow management This is an exciting opportunity to join a growing business on a permanent basis. Due to company growth, if performance is good there will be realistic opportunities of progression and career development. They are also offering a great salary & package. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
