17 jobs found

Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works. Key Responsibilities Operate and lead the contract to meet performance, delivery, quality, and margin targets Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality Own the financial performance of the contract - turnover, margin & profitability Lead, motivate and continuously develop a high performing, multi-disciplinary team Ensure full compliance with Health & Safety, SHEQ, and contractual obligations Drive customer satisfaction and manage complaints swiftly and effectively Deliver KPI performance and produce clear weekly and monthly performance reports Build strong collaborative relationships with clients, commercial teams, and internal stakeholders Identify and support opportunities for contract growth and new business Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing People Responsibility Leadership of: Supervisors Multi Skilled Engineers Supply Chain Partners Schedulers / Planners Administrators Knowledge & Experience Strong understanding of housing maintenance & social housing Proven commercial and financial acumen Experience managing responsive maintenance contracts Knowledge of KPI management and SOR codes Experience mobilising and managing contracts Qualifications HNC (or equivalent) in Construction or related discipline Minimum 3 years' experience leading a successful unit/contract SMSTS or IOSH qualification Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor

Reactive Repairs Manager We provide maintenance and repair services to residential properties across the Guildford Borough area . Our workstreams include emergency, urgent and routine responsive repairs, planned works and other maintenance activities instructed by the client. We are seeking a conscientious, enthusiastic and experienced Reactive Repairs Manager with a positive, solutions-focused approach. Applicants must have a strong background in housing maintenance and repairs, with experience as a supervisor or manager. The postholder must maintain a professional appearance and attitude and act politely and courteously at all times. All contract employees are required to pass a Disclosure and Barring Service (DBS) check . Key Responsibilities Take primary responsibility for the safe, efficient and timely delivery of emergency, urgent and routine responsive repairs from initial receipt through allocation, attendance, completion and closure. Manage the daily repairs operation with the Resource Controller, Helpdesk and Supervisors, ensuring work is correctly prioritised, appropriately resourced and delivered within contractual service-level timescales. Maintain effective control of work in progress, reviewing emergencies, overdue, approaching-target and high-risk orders and taking prompt action to prevent or recover service failures. Ensure the job management system contains accurate and current information, including appointments, operative notes, variations, follow-on works, access attempts and satisfactory completion evidence. Manage the availability, allocation and productivity of directly employed trades and subcontractors, ensuring the correct skills and resources are available to meet routine, seasonal and peak demand. Monitor and improve appointment keeping, first-time completion, productivity, work quality and customer service, addressing delays, repeat visits, recalls and other performance concerns. Maintain effective communication with residents and Guildford Borough Council , providing timely updates on appointments, delays, priority cases, operational performance and recovery actions. Ensure Supervisors, operatives and subcontractors work safely and comply with contractual requirements, approved RAMS, permits to work and site-operating procedures. Escalate repairs involving significant hazards, vulnerability, disrepair, complaints or potential Awaab s Law requirements. Line-manage allocated Supervisors and support the recruitment, induction, performance management, coaching and development of employees and subcontractors while promoting a positive health and safety culture. Work collaboratively with the Planned and Compliance Repairs Manager and provide reciprocal cover when required. Participate in the out-of-hours management rota and deputise for the Contract Manager when required. This is not an exhaustive list of duties. Above all, the postholder must be flexible and contribute fully within their capabilities to support the achievement of contractual and organisational objectives. Skills Required Ability to support, coach and motivate a team. Strong interpersonal skills with the ability to communicate professionally at all levels and confidently challenge and be challenged. Organised approach to work, case management and time management. Practical, solutions-focused approach to health and safety. Proficient in Microsoft Office and job management systems, including accurate use of performance trackers. Ability to record and analyse information, identify trends and address recurring issues. Collaborative team player who shares experience and learning. Ability to work effectively under pressure and deliver work to statutory, contractual and locally agreed timescales. Proactive approach to identifying and addressing personal development needs. Self-managing and self-motivated, with sound prioritisation, judgement and problem-solving skills. Sound knowledge of materials, methods and technical standards used within the housing maintenance and construction industry. Qualifications NVQ Level 2 or equivalent in a relevant trade or construction discipline Essential IOSH Managing Safely or equivalent Essential SSSTS Health and Safety or equivalent Desirable Experience 2+ years experience supervising housing maintenance repairs, planned works or project works Essential 3+ years line-management experience Essential 5+ years relevant trade or housing maintenance experience Desirable

Disrepair Director Location: Bedfordshire, with travel across regional contracts and sites Salary: Up to 110k plus package We are working with an established social housing maintenance contractor to recruit an experienced Disrepair Director to lead and develop its growing disrepair operation. This is a high-profile senior leadership role with responsibility for the end-to-end delivery of disrepair works across multiple social housing contracts. You will have the opportunity to shape the service, establish consistent standards and drive improvements across operational performance, quality, customer experience and commercial outcomes. We are looking for an individual who combines strong operational leadership with technical expertise and commercial awareness, and who understands what good disrepair delivery looks like in a contractor environment. Your responsibilities will include: Leading and developing the overall disrepair operation across multiple contracts. Providing clear oversight of live cases, workloads, resources, deadlines, costs and performance. Driving improvements in completion times, quality and first-time resolution. Ensuring defects are correctly diagnosed and that remedial works address underlying issues, particularly damp, mould, leaks and water ingress. Managing complex, high-risk and escalated cases through to successful completion. Developing and implementing consistent processes, controls and performance standards. Leading managers, direct labour and subcontractor teams. Managing budgets, forecasts, variations and commercial performance. Building strong relationships with housing associations, local authorities and other clients. Ensuring residents receive clear, professional communication throughout the works process. Ensuring robust records, photographs, surveys and completion evidence are maintained. Supporting new business, mobilisation and the development of future disrepair contracts. Key requirements: Significant experience leading social housing disrepair or repairs operations at a senior level contractor side. Strong technical knowledge of building defects, damp, mould, leaks and water ingress. Experience managing legal disrepair-related works and associated deadlines and evidence requirements. Responsibility for significant budgets, teams and commercial performance. Experience managing both direct labour and subcontractors. Strong client and stakeholder management skills. The confidence and credibility to lead change, challenge performance and drive accountability. A practical understanding of delivering works safely in occupied homes. This is an opportunity to take genuine ownership of a business-critical function and shape the future of disrepair delivery. You will have the seniority and autonomy to introduce improvements, develop teams, strengthen client relationships and create a consistent, high-performing operation across the business. Please apply with your CV or call Bianca on (phone number removed).

Contract Manager - Social Housing Repairs, Voids & Disrepair Location: Thame (Office Based) Salary: 60,000 per annum Contract: Permanent Start Date: Immediate Start Available Contract Manager - Social Housing Are you an experienced Contract Manager looking for your next challenge within the social housing sector? We're working with a well-established and growing contractor that is looking to appoint a driven and commercially focused Contract Manager to oversee a portfolio of responsive repairs, voids and disrepair works. Based full-time from the company's office in Thame, you'll play a key role in ensuring operational excellence, contractual compliance and exceptional service delivery across multiple housing contracts. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys leading high-performing teams while building strong client relationships. The Role As Contract Manager, you will have overall responsibility for the successful delivery of repairs, voids and disrepair contracts, ensuring projects are delivered safely, efficiently, on time and within budget. Your responsibilities will include: Managing the day-to-day operational delivery of responsive repairs, voids and disrepair contracts. Leading, motivating and developing operational teams, including supervisors, administrators and subcontractors. Building and maintaining strong relationships with local authority and housing association clients. Monitoring contract performance against KPIs, SLAs and client expectations. Managing budgets, cost control and commercial performance to maximise profitability. Overseeing health and safety compliance, ensuring all works are delivered in line with legislation and company standards. Reviewing operational performance, identifying improvements and implementing best practice. Managing subcontractor performance and ensuring quality standards are consistently achieved. Producing operational reports and attending client review meetings. Supporting business growth by identifying opportunities for service improvements and contract development. About You We're keen to speak with experienced Contract Managers who have a proven track record within the social housing maintenance sector. You'll ideally have: Significant experience managing responsive repairs, voids and disrepair contracts. Strong knowledge of social housing maintenance and property services. Experience managing operational teams and driving performance. Excellent commercial awareness with strong budget management skills. A customer-focused approach with exceptional client relationship management skills. Sound understanding of health and safety legislation and compliance. Strong organisational and problem-solving abilities. Excellent communication and leadership skills. Full UK driving licence. What's on Offer? Salary of 60,000 per annum Permanent, full-time position Immediate start available Office-based role in Thame 26 days annual leave plus bank holidays Supportive and collaborative working environment Opportunity to join a growing and reputable business Career progression and long-term development opportunities Apply Today If you're an experienced Contract Manager with a background in social housing repairs, voids and disrepair and you're looking to join a business that values quality, accountability and customer service, we'd love to hear from you. Apply today for immediate consideration.

Damp & Mould Manager Location: North West London Overview We are seeking an experienced Damp & Mould Manager to lead our operational response and strategic management of damp, mould, and condensation cases across our housing portfolio. The successful candidate will bring extensive technical expertise, strong case-management capability, and a clear working understanding of Awaab s Law and its implications for social housing providers. Key Responsibilities Lead, manage and continuously improve the organisation s damp & mould service, ensuring all cases are investigated, monitored, and resolved within required timeframes. Provide expert diagnosis of damp, mould, and condensation issues, identifying root causes and recommending appropriate remedial actions. Ensure full compliance with Awaab s Law , including clear response processes, investigation timescales, tenant communication standards, and record-keeping obligations. Work closely with Repairs, Asset Management, Compliance, and Housing teams to develop proactive strategies to prevent damp & mould. Oversee the delivery of remedial works, ensuring quality, value for money, and timely completion. Train and support staff in best-practice damp and mould identification, reporting, and tenant engagement. Produce accurate reports, dashboards and risk summaries for senior leadership and regulatory bodies. Engage directly with residents where required, providing clear, empathetic, and professional communication. Manage relationships with contractors, surveyors, and external specialists. Support broader property health and compliance initiatives, including ventilation, insulation, and building safety improvements. Skills & Experience Required Proven experience managing damp, mould, and condensation cases within housing, property management, or building maintenance. Strong technical knowledge of building pathology related to moisture, ventilation, thermal performance, and disrepair. Solid understanding of Awaab s Law and relevant housing health and safety legislation (including HHSRS and landlord obligations). Excellent investigative, diagnostic, and problem-solving skills. Ability to manage caseloads effectively and oversee end-to-end resolutions. Strong communication skills, with the ability to engage sensitively with residents and provide clear guidance to internal teams. Experience managing contractors and delivering remedial programmes. Strong organisational, report-writing, and data-management skills. What We Offer Opportunity to lead a high-profile, impactful area of housing compliance Professional development and training support Collaborative and supportive team environment

Contracts Manager (Repairs & Maintenance) Location: Thame United Infrastructure is looking for an experienced Contracts Manager to lead the delivery of responsive repairs and maintenance contracts within the Social Housing sector. Key Responsibilities Manage responsive repairs, voids, disrepair, and maintenance contracts. Lead operational teams to achieve performance, quality, and budget targets. Monitor contract profitability, KPIs, and compliance requirements. Manage client, resident, and stakeholder relationships. Oversee SOR contracts, variations, valuations, and commercial controls. Ensure Health & Safety compliance and high customer satisfaction. Support business growth and develop team performance. Requirements Proven Contracts Manager experience within Social Housing . Strong background in repairs, maintenance, voids, or property services. Schedule of Rates (SOR) experience essential. Strong commercial and financial management skills. Excellent leadership, communication, and stakeholder management abilities. Full UK Driving Licence. Desirable SMSTS (or willingness to obtain). Construction or management qualification. CSCS Card and First Aid at Work. Why Join Us? Competitive salary and benefits. Supportive and growing business. Career progression and training opportunities. Long-term social housing contracts. Opportunity to improve homes and communities. Join United Infrastructure and help deliver high-quality repairs and maintenance services across the Social Housing sector.

Repairs Manager Location: Edmonton Centre, Enfield Client: Enfield Council Directorate: Housing & Regeneration Contract: Initial 3-Month Contract Reason for Vacancy: Additional resource/project support The Role Enfield Council is seeking an experienced Repairs Manager to lead the delivery of housing repairs, disrepair management, damp and mould remediation, and compliance activity across its housing portfolio. Reporting into the Property Services team, you will be responsible for ensuring high-quality repair services, managing housing disrepair cases, driving compliance with HHSRS requirements, and overseeing the Council's response to damp and mould in line with Awaab's Law. This is a hands-on management role requiring strong technical knowledge, contractor management experience, and a proven track record of delivering responsive repairs and compliance services within a social housing environment. Key Responsibilities Lead the management of responsive repairs, housing disrepair cases, and compliance-related works. Oversee the investigation, diagnosis, and remediation of damp and mould cases across the housing stock. Ensure compliance with Awaab's Law, HHSRS, and all relevant housing legislation. Manage pre- and post-litigation disrepair cases, working closely with legal teams and external surveyors. Oversee property inspections and risk assessments to ensure homes are safe and compliant. Manage contractors, consultants, and operational teams to deliver repairs and compliance programmes. Monitor contractor performance, service standards, and KPI delivery. Drive service improvements and implement measures to reduce disrepair claims and recurring repairs issues. Handle complex resident complaints and ensure a customer-focused approach to service delivery. Maintain accurate performance, compliance, and budget reporting. Support audits, regulatory inspections, and Housing Ombudsman investigations. Essential Requirements Significant experience working as a Repairs Manager, Property Services Manager, Maintenance Manager, or similar within Social Housing or Local Government. Proven experience managing housing repairs, disrepair cases, and contractor performance. Strong understanding of housing legislation, HHSRS, and repairs compliance requirements. Experience dealing with damp and mould investigations and remediation programmes. Knowledge of Awaab's Law and its impact on housing repairs services. Strong understanding of building pathology, property defects, and repairs diagnostics. Experience managing budgets, performance targets, and service improvement initiatives. Excellent communication, stakeholder management, and problem-solving skills. Desirable Experience within a Local Authority or Housing Association environment. Professional qualification in Building Surveying, Construction, Housing, or a related discipline. Membership of RICS, CIOB, or CIH.

Braxfield Recruitment is working exclusively with a London-based housing association to appoint a Surveying Manager to lead its responsive repairs, disrepair and damp & mould surveying teams. This is a hands-on operational role focused on driving repairs performance, contractor delivery and resident satisfaction across the housing stock. KEY RESPONSIBILITIES - REPAIRS Lead the day-to-day delivery of responsive repairs and damp & mould, ensuring jobs are diagnosed, scheduled and completed right first time. Manage contractor and supply chain performance against SLAs, KPIs and cost targets, holding regular performance reviews and driving continuous improvement. Own repairs performance reporting first-time fix rates, appointment-keeping, completion times and resident satisfaction and use it to identify and resolve service bottlenecks. Ensure repairs are delivered in line with health and safety, compliance and quality standards, including post-inspection and quality-audit checks on completed works. Manage repairs budgets and expenditure, ensuring value for money and accurate cost control across responsive repairs. Work closely with asset management, planned works and compliance teams to ensure a joined-up approach to stock condition and investment priorities. Act as the main point of contact for escalated repairs issues, complaints and MP/councillor enquiries relating to repairs delivery. KEY RESPONSIBILITIES DISREPAIR Oversee the Disrepair Surveyors, ensuring disrepair and HHSRS cases are properly investigated and progressed alongside day-to-day repairs work. Ensure disrepair cases are managed in line with the Pre-Action Protocol for Housing Disrepair Claims and Awaab's Law reporting and remediation timescales, working with legal and insurance colleagues as needed. Ensure remedial works arising from disrepair cases are prioritised and delivered through the wider repairs and contractor resource. Provide regular, concise reporting on disrepair volumes and risk as part of wider repairs service reporting to senior management. KEY RESPONSIBILITIES TEAM LEADERSHIP Line manage, coach and performance-manage the Repairs Surveyors, ensuring workloads are well managed and quality standards are consistently met. Provide day-to-day management of the Disrepair Surveyors within the same team, setting clear expectations and quality standards for their casework. Set objectives and KPIs across the team, and carry out regular case reviews, site audits and one-to-ones. Support recruitment, onboarding, training and continuing professional development across the team. Build strong working relationships with contractors, legal, complaints and asset management teams to ensure a joined-up, resident-focused service. ABOUT YOU Proven experience managing a responsive repairs service within social housing, with strong contractor and performance management skills. Comfortable also overseeing a disrepair caseload, with a working knowledge of the Pre-Action Protocol for Housing Disrepair Claims, HHSRS and Awaab's Law deep specialist disrepair experience is useful but not essential. Experience managing or overseeing a team of surveyors, with strong people management, coaching and performance management skills. A relevant surveying, building, housing or construction qualification (e.g. HNC/HND, degree, or working towards MRICS/CIOB) is desirable but not essential given strong operational experience. Strong analytical and reporting skills, comfortable presenting repairs and disrepair performance to senior stakeholders. Excellent communication and relationship-building skills, with a resident-focused, practical approach to service delivery. PACKAGE Day rate of £500 £600 (Umbrella/PAYE), dependent on experience. Hybrid working, with regular travel to sites across London. Interim contract with the strong likelihood of extension. Opportunity to shape and modernise a high-profile, board-visible service area. ABOUT THE ORGANISATION Our client is a well-established housing association operating across London, providing safe, well-maintained homes to thousands of residents. They are investing significantly in their repairs service as part of a wider commitment to resident safety, transparency and compliance with the latest regulatory standards, including Awaab's Law. HOW TO APPLY To apply or arrange a confidential discussion about this role, please contact Braxfield Recruitment. We look forward to hearing from you.

Operations Manager - Responsive Repairs About the Role We are seeking an experienced and driven Operations Manager to lead the delivery of Responsive Repairs services across our Social Infrastructure Division. The successful candidate will be responsible for ensuring repairs, maintenance, and void property works are delivered safely, efficiently, and to the highest customer service standards. This is a key leadership role where you will oversee operational performance, manage teams and subcontractors, drive service improvements, and ensure contractual and financial targets are achieved while delivering an excellent experience for residents and clients. Key Responsibilities Operational Management Lead the day-to-day delivery of responsive repairs, disrepair, voids, and planned maintenance activities. Ensure all repairs are completed within agreed Service Level Agreements (SLAs) and contractual KPIs. Monitor operational performance and implement improvement plans where required. Drive productivity across field-based operatives, supervisors, and supply chain partners. Ensure efficient resource planning to maximise workforce utilisation. Client & Stakeholder Management Build and maintain strong relationships with clients, residents, local authorities, and housing association partners. Attend client meetings and performance reviews. Act as a key escalation point for operational and customer issues. Support the growth and retention of contracts through exceptional service delivery. People Leadership Lead, coach, and develop operational teams to achieve high levels of engagement and performance. Foster a culture of accountability, collaboration, and continuous improvement. Conduct performance reviews and support succession planning across the business. Support recruitment, onboarding, and retention initiatives. Financial Management Manage budgets, forecasts, and cost controls across contracts. Monitor contract profitability and identify opportunities for efficiencies and savings. Ensure accurate financial reporting and commercial compliance. Work closely with Commercial teams to manage variations, cost recovery, and risk. Health, Safety & Compliance Champion a strong safety-first culture across all activities. Ensure compliance with health and safety legislation, company policies, and industry standards. Monitor and investigate incidents, implementing lessons learned and corrective actions. Ensure statutory and regulatory requirements are consistently met. Customer Excellence Drive high levels of customer satisfaction and first-time fix performance. Monitor resident feedback and customer journey outcomes. Lead service improvement initiatives aimed at enhancing resident experience. Ensure vulnerable residents receive appropriate support throughout repairs activities. Skills & Experience Essential Significant experience managing responsive repairs contracts within social housing. Proven track record of delivering operational and financial performance. Strong leadership and people management experience. Experience managing large directly employed and subcontractor workforces. Knowledge of housing maintenance contracts, repairs, disrepair, and voids services. Excellent stakeholder management and communication skills. Strong understanding of health and safety legislation. Financial and commercial awareness with budget management experience. Full UK Driving Licence. Desirable Experience working with housing associations or local authority clients. IOSH Managing Safely or NEBOSH qualification. Relevant construction or property maintenance qualification. Knowledge of workforce management and repairs scheduling systems. What Success Looks Like Achievement of contractual KPIs and SLAs. Excellent customer satisfaction scores. Safe delivery with strong compliance performance. High levels of workforce productivity and engagement. Delivery of budgeted financial performance. Positive client relationships and contract retention. What We Offer Competitive salary Annual bonus scheme Company car or car allowance Private healthcare Pension scheme Life assurance Employee assistance programme Career development and progression opportunities within a growing national business This is an excellent opportunity for a proven operational leader to play a key role in delivering essential services that improve homes, communities, and customer experiences across the social housing sector.

Contracts / Operations Manager Social Housing Refurbishment Newcastle upon Tyne / Ponteland £50,000+ DOE + Significant Performance Bonus + Vehicle I am recruiting for an established and growing refurbishment contractor in the North East that is looking for an experienced Contracts / Operations Manager . This is a genuinely interesting opportunity for somebody with strong social housing refurbishment experience who wants more than a conventional Contracts Manager position. The company already has a significant volume of work across social housing, planned works, voids, disrepair and commercial refurbishment. The challenge now is building the operational capacity, systems and workforce required to deliver more of it. You will take ownership of the operational process across multiple projects, helping ensure every job progresses properly from: Instruction survey quotation approval programming delivery completion. Alongside managing contracts, sites, clients, direct labour and subcontractors, you will be expected to look at how the business operates and improve it. The Role Responsibilities will include: Managing multiple social housing refurbishment projects. Overseeing capital works, planned works, voids and disrepair programmes. Programming direct labour and subcontractors. Ensuring operatives have sufficient forward workload. Managing projects from initial instruction through to completion. Attending client meetings and site visits. Managing site and operational issues. Improving internal systems and workflows. Identifying where information, approvals or actions are being missed. Creating repeatable processes that can eventually be delegated to administrative staff. Monitoring quality, programme and health & safety. Managing variations and additional works. Monitoring productivity and contract profitability. Coordinating materials and specialist subcontractors. Supporting recruitment and expansion of the operational workforce. Helping clear existing workload and increase delivery capacity. What We re Looking For This role requires somebody comfortable operating within a growing SME rather than a highly departmentalised tier-one environment. You need to be able to wear several hats. One day you may be managing a client, another programming labour, another resolving site issues and another redesigning an internal process that simply isn t working efficiently enough. Essential Experience You must have: Proven social housing refurbishment experience. Contractor-side experience delivering housing association work. Knowledge of planned works, capital works, voids and/or disrepair. Experience managing multiple projects. Experience managing direct labour and subcontractors. Strong planning and programming ability. Good commercial understanding. Experience managing variations and project profitability. Strong client-facing and organisational skills. Experience improving operational systems or processes. Full UK driving licence. Experience within commercial refurbishment, Salesforce/client portals, mobilisation or scaling operational teams would also be advantageous. Package £50,000+ basic salary DOE. Significant performance-related bonus. Bonus linked to growth, turnover and profitability. Company phone and laptop. Mileage initially. Company car or van following probation. Genuine route into a senior operational / leadership position. This could become a very significant role within the company. They are not looking for somebody simply to maintain today s workload. They want someone capable of helping build the operational structure for where the business is going next. Social housing contractor experience is essential.

Senior Contract Manager - Social Housing Refurbishment Externals Ealing 75K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing works, scaffolfing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.

Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Contracts Manager - Retirement Living - Repairs and Maintenance Up to 55k plus package - Permanent Based in Yeovil Our client is an innovative, and award winning Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Yeovil. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service on retirement living schemes, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).

Disrepair Supervisor Finchley Property Services Division Fortus Recruitment are currently representing a leading maintenance contractor who are seeking an experienced Disrepair Supervisor to join their Property Services division. This role is based in Finchley and sits on a newly awarded contract. Key Responsibilities Liaise with the works scheduling team and sub-contractors to ensure accurate job information, timely report submissions, appropriate work allocation, and invoicing. Carry out pre- and post-inspections to ensure works are completed to a high standard. Support the Service Delivery Manager (SDM) in overseeing contractors to ensure excellent service delivery. Identify and implement process improvements to enhance efficiency, control costs, and meet agreed targets. Provide data, reports, and management information (MI) to support quality control and budget monitoring. Monitor sub-contractor performance and attend monthly meetings. Liaise with internal and external stakeholders, including legal departments, client representatives, and local authorities. Manage day-to-day team administration. Attend client panels, consultations, and stakeholder meetings. Act as a key point of contact for customers, ensuring queries and complaints are resolved promptly and professionally. Skills, Qualifications & Experience Trade qualification (e.g., Plumbing, Carpentry, Electrical, or similar repairs sector trade). Proven specialist knowledge and/or experience in Legal Disrepair (essential). Previous supervisory experience, ideally within responsive repairs or minor works. Strong IT literacy, including MS Office (Excel, Word, PowerPoint, Outlook, Teams) and job management systems (Accuserv knowledge advantageous). Strong communication and interpersonal skills, both written and verbal. Numerate with good analytical skills and the ability to interpret data. Leadership and people management capability. Commercial awareness and understanding of cost efficiency. Resilient, able to work under pressure and meet deadlines. Proactive, hands-on, solutions-focused approach with a positive attitude. Strong customer focus and attention to detail. Experience managing specialist sub-contractors (preferred). Full, clean UK driving licence If you are interested in this position please apply or if you would like to have a confidential chat please call Josh Fenn at Fortus Recruitment Group. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employe

Permanent Role Salary: 55,000 per annum + 1,680 Car Allowance Hybrid Working Pattern The Role: We are seeking a Technical & Projects Manager to provide technical surveying expertise, quality assurance, and clerk of works oversight across repairs, voids, refurbishment works, building safety projects, and minor capital schemes. This is a hands-on role focused on ensuring works are delivered safely, efficiently, and to the highest standards. Working closely with contractors, consultants, housing teams and residents, you will provide technical leadership, oversee project delivery, monitor quality, and support the resolution of complex property issues. Key Responsibilities: Undertake technical inspections, pre-inspections, post-inspections and quality assurance checks across repairs, voids and refurbishment projects. Provide clerk of works oversight, ensuring workmanship and materials meet specifications and contract requirements. Prepare scopes of work, specifications, schedules and technical reports. Monitor contractor performance, quality standards, health & safety compliance and value for money. Identify and resolve defects, workmanship issues and technical risks. Support the delivery of refurbishment schemes, complex repairs, damp and mould cases, disrepair claims and specialist property projects. Coordinate projects from inspection through to completion, ensuring effective communication with all stakeholders. Maintain accurate records, inspection reports and project documentation. What We're Looking For: Experience in a technical surveying, clerk of works, repairs inspection or construction quality assurance role. Strong knowledge of residential construction, building defects, repairs and refurbishment works. Experience preparing specifications, schedules of works and technical reports. Experience monitoring contractor performance and challenging poor workmanship. Understanding of damp and mould, disrepair, building safety and complex repairs. Good knowledge of health & safety legislation and CDM Regulations. Strong communication, organisational and problem-solving skills. Ability to work independently while managing multiple priorities in a fast-paced environment. Qualifications Required: Relevant qualification in Building Surveying, Construction, Property, Retrofit or a related discipline. Professional membership of RICS, CIOB or equivalent is desirable but not essential. Evidence of continuing professional development within surveying, property or project delivery. Benefits: 26 days annual leave plus bank holidays, with the option to purchase additional leave. Birthday leave and additional leave when moving home. Pension scheme. Health cash plan and employee assistance programme. Travel support and cycle purchase scheme. Employee discounts and wellbeing benefits.

Fortus Recrutiment are currently representing a local authority who are looking for a Contract Manager to join their property services division A Contracts Manager will be responsible for the overall performance and financial delivery of the contract. As a Contracts Manager, you will evidence experience working within a main contractor or housing sector environment with a full understanding of responsive repairs, disrepair, damp & mould and void workstreams. Your duties will include maintaining a high performance of KPIs, with regular reporting to client counterparts and surpassing requirements. You will oversee the delivery of all directly employed operatives, supervisors and office staff alongside any supply chain for your respective contract area/s. Regular meetings will be held with the client to discuss operational performance and any actions will be managed by the Contracts Manager. As a Line Manager, it is important to recognise our company values and strategy and implement this within your teams. You will be empowered to have regular 1-to-1 meetings with your reporting staff members to discuss performance and any areas of development. Our commercial and operational teams are integrated to ensure that we offer best value and service to our clients. Procurement will be a major part of the role, including negotiating packages of work with our subcontractors and supply chain partners. About you To succeed in this role you will need to have the following 5 Years experience working for a main contractor SMSTS Leadership experience Good data interrogation skills Competent in use of standard methods of measurement Valid driving licence Please call Josh at Fortus Recruitment & please apply for the role. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.

Facilities Coordinator Bracknell 3-month Contract About the Role An excellent opportunity has arisen for an experienced Facilities Coordinator to join a busy HomeCare team supporting the delivery of Damp, Mould & Disrepair services. The successful candidate will take responsibility for coordinating administrative processes and managing Operatives' and Surveyors' diaries to ensure works are scheduled, monitored and completed efficiently, in line with agreed KPIs and service level agreements. Key Responsibilities Take ownership of coordinating Operatives' diaries to ensure works are scheduled and completed efficiently within agreed KPIs and SLAs. Liaise with Senior Managers, Surveyors and Operatives to coordinate works and ensure requirements across all areas are met. Arrange customer appointments and maintain regular communication to keep customers informed of progress and any changes. Provide a high standard of customer service, particularly where repairs or disrepair matters may have potential legal implications. Coordinate Electrical, Gas, EPC, Asbestos and other relevant surveys and documentation. Ensure certificates and compliance documentation are current, accurately recorded and stored within the relevant document management system. Raise purchase orders and support the purchase ledger process in accordance with financial procedures. Work with Surveyors to raise jobs when required and liaise with subcontractors to support delivery. Monitor Work in Progress (WIP) and relevant dashboards to ensure jobs are scheduled according to priority. Analyse operational data and prepare reports for Assurance Team members, identifying trends and making recommendations for service improvements. Monitor outstanding actions and support the team in maintaining effective workflow and case progression. Provide general administrative support and undertake additional duties as required by line management. About You We are looking for an organised, proactive and customer-focused administrator who can work confidently in a busy environment and manage competing priorities. You will have: Experience of prioritising and managing workloads within a busy working environment. Excellent communication and interpersonal skills. Strong administration and organisational skills. Demonstrable experience delivering excellent customer service to customers, managers and other stakeholders at all levels. Good working knowledge of Microsoft Office programmes and database systems. Experience of raising, coordinating and scheduling jobs. Strong attention to detail and accurate record-keeping skills. The ability to analyse information and identify trends or areas for improvement. Excellent time management and the ability to meet deadlines. A collaborative approach and the ability to work effectively as part of a team. A proactive and solution-focused approach to resolving issues. A commitment to professional values, behaviours and high standards of customer service.