21 jobs found

A growing specialist contractor is looking to appoint an FRA Project Manager to support the delivery of Fire Risk Assessment remedial works and passive fire protection projects across social housing and occupied residential properties. This is an excellent opportunity for someone with a background in construction, property maintenance, social housing or passive fire protection who is looking to develop their project management career within a specialist and increasingly important area of the construction sector. You will be involved throughout the project lifecycle, from mobilisation and surveys through to programming, remedial works, quality assurance and final completion. The Role You will be responsible for helping coordinate multiple FRA remedial and passive fire protection projects, ensuring works are delivered safely, efficiently, on programme and to the required standards. Key responsibilities will include: Supporting the delivery of multiple FRA remedial and passive fire protection projects. Assisting with project mobilisation, surveys, programming, installation, inspection and close-out. Coordinating operatives, surveyors, subcontractors, materials and site attendance. Monitoring progress and proactively identifying delays, access issues and project risks. Attending sites to monitor progress, quality and compliance. Maintaining project programmes, trackers and action logs. Taking increasing responsibility for individual projects and workstreams as experience develops. Liaising with clients, consultants, residents, operatives and subcontractors. Coordinating resident appointments and access for surveys and remedial works. Managing access issues, refusals and resident concerns professionally. Assisting with quotations, costings, variations and subcontractor pricing. Supporting valuations and invoicing through accurate records of completed works. Maintaining project documentation, QA records, snagging information and handover packs. Updating client portals and internal project management systems. Tracking works from initial instruction through to completion and certification. Passive Fire / FRA The successful candidate will also have the opportunity to develop strong technical knowledge within passive fire protection, including: Fire stopping and compartmentation. Fire doors and associated components. FRA actions, surveys and remedial recommendations. Penetrations involving pipework and cables. Fire-rated sealants, compounds, collars and boards. Fire door gaps, seals, hinges, closers, glazing and ironmongery. Approved specifications and manufacturer requirements. Identifying and escalating potentially non-compliant installations. Maintaining photographic evidence and audit trails throughout the works. Ideally, you will have: Previous experience within construction, property maintenance, social housing or a related project environment. Some experience or knowledge of passive fire protection, fire stopping, fire doors or FRA remedial works. Strong organisational and coordination skills. Excellent communication skills with the confidence to deal with clients, residents, subcontractors and site teams. Good IT skills, particularly Microsoft Excel, Word and Outlook. The ability to maintain accurate project records and documentation. A willingness to attend sites and develop your technical and project management expertise. A full UK driving licence. Why Consider the Role? This is a particularly good opportunity for someone who already has construction or property experience and wants to move further into project management and passive fire compliance. You will work alongside experienced Project and Contracts Managers, gaining exposure to commercial management, client management, programming, compliance and the technical aspects of passive fire protection, with the opportunity to take ownership of projects as your experience develops. If you have experience in construction, social housing, property maintenance or passive fire and are looking for your next career move, this could be an excellent opportunity to join a growing specialist contractor. Feel free to apply or call for a confidential discussion

We are recruiting for an experienced Senior Quantity Surveyor to join a leading property services contractor delivering social housing maintenance, planned works, and retrofit projects across Birmingham and the wider Midlands region. Client Details Our client are a well known Housing Maintenance Contractor based in the Midlands looking for a Senior QS to play a key role in the commercial delivery of high-profile housing projects, taking responsibility for both pre and post-contract commercial activities while supporting the successful delivery of programmes designed to improve and upgrade residential housing stock. Description Lead and support the commercial management of social housing maintenance and retrofit contracts. Prepare and submit monthly Cost Value Reconciliations (CVRs), forecasts, and progress reports. Manage project costs, value recovery, cash flow, and commercial reporting. Agree valuations and maximise project profitability. Support the preparation and agreement of final accounts with clients and subcontractors. Manage procurement activities and subcontractor accounts from tender through to final account. Ensure contractual obligations, notices, instructions, and commercial procedures are completed accurately and on time. Work collaboratively with operational teams to improve project performance and commercial outcomes. Mentor and support junior commercial team members where required. Maintain compliance with company procedures, contractual requirements, and health and safety standards. Profile Experience working as a Quantity Surveyor or Senior Quantity Surveyor within construction, property services, or social housing. Proven knowledge of CVRs, cost management, valuations, cash flow forecasting, and final accounts. Strong subcontractor procurement and management experience. Experience delivering social housing retrofit projects. Excellent negotiation, communication, and stakeholder management skills. The ability to build strong relationships with clients, consultants, and supply chain partners. A proactive approach to problem solving and commercial risk management. Experience working on SHDF-funded programmes. Knowledge of decarbonisation, energy efficiency, or sustainable retrofit projects. Experience within planned maintenance or housing maintenance frameworks. Job Offer Opportunity to work on large-scale social housing investment programmes. Long-term pipeline of secured work across the Midlands region. Career progression within a growing and successful commercial team. Collaborative and supportive working environment. Competitive salary and benefits package. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Resident Contact Adviser - Social houisng Between 28,000 - 30,000 PA Permanent Hyperion Partners are supporting a housing association with the recruitment of a confident, customer-focused Resident Contact Adviser to join their Property Services team. This is a fast-paced, frontline role where you will be the first point of contact for residents with repairs enquiries. You will handle a high volume of calls and other customer enquiries, accurately log and triage repairs, coordinate appointments and work closely with contractors, surveyors and colleagues to ensure repairs are progressed through to completion. You will work on a patch-based basis , taking ownership of repairs within your allocated properties and providing residents with a consistent, reliable and responsive service. Key Responsibilities Act as the first point of contact for residents via phone, email, Teams, WhatsApp, Customer Hub and face-to-face. Handle high volumes of calls while providing a professional, empathetic and solution-focused service. Diagnose and triage repairs and accurately raise works orders using NEC. Coordinate appointments between residents, contractors and surveyors. Monitor repairs and chase outstanding or overdue works. Keep residents informed of progress, delays, appointment changes and completion dates. Manage the Repairs Inbox and ensure enquiries are responded to within agreed timescales. Maintain accurate records of all customer interactions and repairs. Liaise with contractors to obtain updates, completion dates, photographs and supporting evidence. Support complaints, disrepair cases and evidence gathering where required. Provide administrative support to the wider Property Services team. Provide administrative support for Damp & Mould cases , including logging reports, booking inspections and ensuring cases are referred promptly to the Damp & Mould Coordinator. About You We are looking for someone who is genuinely passionate about customer service and can demonstrate experience working in a busy, customer-facing environment. You will ideally have: Experience within social housing, housing repairs, property services or a similar environment . Strong experience handling high volumes of customer enquiries. Experience coordinating repairs, appointments or contractor workloads. Good understanding of repairs diagnostics and categorisation. Experience working to SLAs and KPIs . Excellent verbal and written communication skills. Strong organisation and time-management skills. The ability to manage challenging conversations calmly and empathetically. Excellent attention to detail and accurate record keeping. Confidence using IT systems, Microsoft Office and housing management systems such as NEC or similar. The ability to work independently, use your own initiative and take ownership of your workload. Why Join? This is an important frontline role within Property Services, giving you the opportunity to make a real difference to the experience of residents. You will work closely with residents, contractors, surveyors and housing teams while contributing to the delivery of an efficient and resident-focused repairs service. If you are organised, proactive and customer-focused, and enjoy working in a fast-paced environment where no two days are the same, we would love to hear from you. Apply now to find out more about this Resident Contact Adviser opportunity.

Senior Contact Centre officer Location: Southwest London Working Pattern: Hybrid Salary: 33,000 - 36,000 Contract: Permanent, Full-time About the Role Hyperion Partners are supporting a leading community housing provider with the recruitment of a Senior Contact Centre Officer to join their Property Services team. We are looking for an experienced, confident and customer-focused individual to take responsibility for the day-to-day operation of the Contact Centre, while also providing guidance and support to a team of three Contact Centre Officers. This is a hands-on, frontline role. You will continue to handle customer enquiries and support residents directly, while overseeing workloads, quality, performance and service standards across the team. The successful candidate will be proactive, organised and solution-focused, with strong experience in customer service and contact centre environments. They will be confident using their own initiative, supporting colleagues and taking ownership of complex customer issues. Key Responsibilities Take day-to-day responsibility for the Contact Centre service, overseeing workloads and ensuring calls, emails and customer enquiries are dealt with efficiently, professionally and within agreed timescales. Provide day-to-day guidance, support and direction to three Contact Centre Officers, helping colleagues manage their workloads, develop their customer service skills and maintain high service standards. Act as an escalation point for complex, sensitive or challenging customer enquiries, supporting colleagues to resolve issues while ensuring residents receive clear, professional and empathetic communication. Handle high volumes of calls and customer enquiries, ensuring repairs and property-related enquiries are accurately recorded, appropriately triaged and progressed. Monitor team performance against KPIs, SLAs, first-contact resolution and customer satisfaction targets, identifying areas for improvement and supporting the team to achieve required standards. Review customer interactions and provide constructive feedback, coaching and support where required, helping to maintain consistency and quality across the Contact Centre. Monitor shared inboxes and communication channels, ensuring enquiries are allocated appropriately and responded to within agreed timescales. Support the coordination and progression of repairs by working closely with residents, contractors, surveyors and the wider Property Services team, while identifying and escalating service failures or delays. Identify recurring issues, customer concerns and opportunities for service improvement, providing feedback to management and contributing to improvements in the resident experience. Support vulnerable residents and ensure safeguarding, welfare and emergency concerns are identified and escalated appropriately, while maintaining confidentiality and professionalism. Provide support and administrative cover for Damp & Mould cases, ensuring reports are accurately recorded and referred to the appropriate team, and assist with complaints, service improvements and performance reporting. Build strong working relationships with residents, colleagues, contractors and internal teams, providing additional support to the wider Property Services function when required. About You We are looking for an experienced customer service or contact centre professional who is ready to take the next step in their career and provide day-to-day leadership to a small team. You will ideally have: Strong experience in a contact centre or high-volume customer service environment, with excellent telephone and communication skills. Experience within social housing, housing repairs, property services or a similar environment is highly desirable, with a good understanding of the customer journey. Previous experience supervising, mentoring or supporting customer service colleagues, with the confidence to provide guidance, feedback and day-to-day direction. Experience working to KPIs, SLAs and customer satisfaction targets, with the ability to monitor performance and identify opportunities for improvement. Experience handling complex, challenging or escalated customer enquiries, with a calm, professional and empathetic approach. Strong organisational and time-management skills, with the ability to prioritise workloads, manage competing demands and support others in a busy environment. Strong IT and CRM/customer management system experience, with excellent attention to detail and accurate record keeping. The confidence to make decisions, use initiative and take ownership of customer issues, together with a proactive approach to problem-solving and service improvement. The ability to build strong working relationships with residents, colleagues, contractors and internal teams while maintaining a consistently high standard of customer service. Why Join? This is an excellent opportunity for an experienced Contact Centre Officer or Senior Customer Service professional to take on a hands-on senior position within a leading community housing provider. You will have responsibility for supporting a small team while remaining actively involved in frontline customer service. This is a key role in ensuring residents receive a consistent, responsive and high-quality service. If you are an experienced customer service professional who enjoys supporting others, solving problems and taking ownership, we would love to hear from you. Apply now to find out more about this Senior Contact Centre Officer opportunity.

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

Are you an experienced Commercial Manager with a strong background in Social Housing Planned Works? Do you thrive on leading commercial teams, driving profitability, and delivering successful refurbishment and investment programmes? Client Details We are partnering with a leading construction and property services organisation to recruit a Commercial Manager to join their growing Planned Maintenance division. This is a senior leadership opportunity offering responsibility for multiple social housing contracts and the chance to play a key role in delivering major investment and regeneration programmes across the West Midlands. Description Lead the commercial management of multiple social housing planned works contracts. Drive contract profitability through effective cost control, forecasting and cash flow management. Manage, mentor and develop teams of Quantity Surveyors, Senior Quantity Surveyors and Assistant Quantity Surveyors. Ensure robust contract administration, commercial governance and risk management. Oversee subcontractor procurement, valuations, payments and final accounts. Identify value engineering opportunities and support commercial improvement initiatives. Work collaboratively with Operational Managers, Project Managers and Clients to deliver successful outcomes. Support contract mobilisation, delivery and close-out activities. Produce accurate CVRs, financial reports and forecasts. Protect and maximise contractual entitlements through effective contract management. Profile Proven experience operating as a Commercial Manager or Senior Commercial Manager within Social Housing Planned Works. Experience managing multiple contracts simultaneously. Previous leadership experience with direct reports and responsibility for developing commercial teams. Strong knowledge of JCT and NEC contracts. Excellent commercial, financial and contractual management capability. Experience producing CVRs, forecasts and financial performance reports. Strong client-facing and stakeholder management skills. Full UK Driving Licence. Job Offer Competitive salary Car allowance Annual bonus scheme Private healthcare Enhanced pension contributions 26 days annual leave plus bank holidays Flexible working arrangements Ongoing leadership development and career progression opportunities Opportunity to work on high-profile social housing investment and refurbishment programmes If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Job Title: Asset Surveyor Type: 12 Month FTC Location: South Wales Salary: £43,839.56 Hours: 37 hours BRC are working closely with a leading organisation in the social housing sector to recruit an experienced Asset Surveyor on a 12-month fixed-term contract. This is an excellent opportunity for a property professional with strong project management, surveying and contract management experience to play a key role in delivering capital investment and improvement programmes. Managing and delivering allocated capital investment projects from inception through to completion, ensuring projects are delivered safely, on time, within budget and to the required quality standards. You will work closely with contractors, consultants, colleagues, customers and other stakeholders to ensure successful project delivery and value for money. Duties: Manage projects through pre-contract, contract and post-contract stages. Manage multiple capital investment projects from inception to final account. Undertake site inspections and ensure works comply with drawings, specifications and relevant standards. Monitor workmanship, materials, quality, programme and contractor performance. Identify and manage defects and non-compliant works through to resolution. Work closely with contractors, consultants, architects and engineers to resolve issues. Conduct site surveys and prepare specifications and tender documentation. Ensure projects comply with relevant legislation, including CDM, Building Regulations, Party Wall Act and asbestos regulations. Assist with budget management, including reviewing valuations and payment notices. Monitor project KPIs, costs, quality and progress, providing reports as required. Manage customer, contractor and stakeholder relationships, responding to queries and complaints. Provide technical advice and guidance to internal teams and external partners. Maintain accurate project records and information. Undertake site inspections involving working at height and accessing confined spaces where required. Work safely and in accordance with relevant Health & Safety policies and procedures. Requirements: Experience in asset management, surveying, property, construction or project management, ideally within social housing. Proven experience managing capital investment or improvement projects. Relevant HND/HNC qualification in Building Surveying, Quantity Surveying, Architectural Studies or equivalent experience. Experience preparing specifications and obtaining quotes/tenders. Strong knowledge of relevant construction legislation, including CDM, Building Regulations, Party Wall Act and asbestos regulations. SMSTS or equivalent. Strong budget management and understanding of value for money. Excellent IT skills, particularly Excel and Microsoft Office. Strong report writing, analytical and communication skills. Excellent organisational and prioritisation skills. Strong customer service, influencing and negotiation skills. Ability to manage multiple projects and work effectively under pressure. Strong problem-solving skills and a collaborative approach. Full UK driving licence with access to a vehicle with business insurance. Benefits: Enhanced Pension Scheme - employer contributions of up to 12%. Enhanced Annual Leave - 25 days plus Bank Holidays, increasing to 30 days after 3 years' service. SMART Working - flexibility to manage your time around the needs of customers, colleagues and communities. Health & Wellbeing Benefits - including Cycle to Work and enhanced maternity, paternity and adoption support. Flexible Benefits Package - £625 allowance to spend on benefits including Private Medical Insurance, Health Cash Plan, professional memberships and Electric Vehicles. Development Opportunities - sponsored study, professional development and career progression opportunities. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

If you are an experienced commercial leader looking for your next challenge within a major housing and property services environment, we would be delighted to hear from you. Client Details We are partnering with a leading contractor delivering responsive repairs, planned maintenance, refurbishment and capital investment works across a substantial portfolio of Ministry of Defence housing throughout London and the South East. Description Reporting into the Commercial Director, you will provide strategic commercial leadership across the contract, managing a team of Quantity Surveyors while overseeing all commercial, contractual and financial aspects of service delivery. Key responsibilities include: Leading and developing a team of Quantity Surveyors and Assistant Quantity Surveyors Managing the commercial performance of responsive repairs, voids, planned maintenance and capital works programmes Ensuring accurate forecasting, budgeting and cost control Managing subcontract procurement and commercial negotiations Overseeing valuations, variations, payments and final accounts Identifying and mitigating commercial risks across the contract Supporting operational teams to maximise profitability and contractual performance Building and maintaining strong relationships with client stakeholders Providing accurate commercial reporting to senior leadership Profile We are seeking an experienced commercial professional with a strong background in social housing, property maintenance, refurbishment or construction services. You will possess: Proven experience operating as a Senior Quantity Surveyor or Managing Quantity Surveyor Strong knowledge of housing maintenance, planned works or refurbishment contracts Experience managing commercial teams and developing talent Excellent contractual knowledge, ideally including NEC and JCT forms of contract Strong stakeholder management and client-facing skills Commercially astute with a focus on profitability and service delivery Degree qualified in Quantity Surveying or a related discipline Professional membership (RICS or equivalent) desirable Job Offer Opportunity to lead a significant MOD housing portfolio across London and the South East High-profile contract with long-term security and investment Clear pathway for further progression within a leading national contractor Competitive salary and comprehensive benefits package Opportunity to influence both commercial strategy and operational performance If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website

Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on

Voids Supervisor (Temp) Hull£30/hour CIS Rate Immediate Start Hull & Surrounding AreasWe are seeking an experienced Temporary Voids Supervisor to oversee void property refurbishment works across our Hull portfolio.This is a hands-on, site-based role managing multiple trades and subcontractors to deliver quality, compliant void turnarounds on time and on budget. What You'll Be Doing • Supervising day-to-day void property works from strip-out through to final handover• Managing and coordinating subcontractors across trades (plastering, plumbing, electrical, joinery, decorating)• Interpreting and applying SOR (Schedule of Rates) pricing to works packages• Ensuring all works meet void property standards, building regulations, and health & safety compliance• Carrying out quality inspections, snagging, and sign-offs• Maintaining accurate site records, daily diaries, and progress reports• Liaising with client representatives, surveyors, and in-house teams What We're Looking For • Proven experience supervising void property works in a social housing or maintenance environment• SSSTS (Site Supervisor Safety Training Scheme) certification as a minimum• Strong working knowledge of SOR rates and cost control within maintenance frameworks• Demonstrable experience managing subcontractors and holding them to programme and quality standards• Solid understanding of building regulations, CDM, and health & safety legislation• full UK driving licence• Local to Hull or able to commute easily to

Commercial Manager Retrofit Cardiff £80,000 £7,500 Car Allowance (or Company Car) About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Commercial Manager to lead the commercial function of their growing Retrofit division across Wales and the West. The Role As Commercial Manager, you will report directly to the Commercial Director and take overall commercial responsibility for a Retrofit business with an annual turnover of approximately £30 million . You will provide commercial leadership across multiple planned works, decarbonisation and retrofit projects, ensuring robust financial control, effective contract management and commercial best practice while supporting the continued growth of the business. Working closely with operational teams, clients, subcontractors and senior management, you will play a key role in maximising profitability, managing commercial risk and ensuring projects are delivered successfully. Day-to-Day Responsibilities Managing the commercial performance of a Retrofit division with an annual turnover of approximately £30 million. Reporting directly to the Commercial Director on commercial performance and project profitability. Leading and developing the commercial team across multiple projects. Preparing and reviewing project budgets, forecasts, valuations and final accounts. Managing subcontractor procurement, payments and contractual performance. Ensuring compliance with contractual obligations and company commercial procedures. Identifying and managing commercial risks and opportunities throughout the project lifecycle. Producing accurate cost reports, forecasts and financial information for senior management. Supporting operational teams to deliver projects safely, on programme and within budget. Building and maintaining strong relationships with clients, consultants and supply chain partners. Driving continuous improvement and best commercial practice across the Retrofit business. Requirements (Skills & Qualifications) Previous experience as a Commercial Manager or Senior Quantity Surveyor within the social housing, planned maintenance, refurbishment or retrofit sectors. Experience managing high-value contracts and commercial teams. Strong understanding of planned works, decarbonisation and retrofit programmes. Excellent knowledge of contract administration, cost management and commercial reporting. Experience working with NEC and/or JCT forms of contract. Strong negotiation, financial and analytical skills. Excellent leadership and stakeholder management abilities. Full UK Driving Licence. What's on Offer Salary of £80,000 . £7,500 Car Allowance or Company Car. Company pension with 3% employer contribution , plus additional salary sacrifice options. Private Medical Insurance. Life Assurance. Enhanced employee benefits package. Opportunity to join a leading social housing contractor delivering major retrofit and decarbonisation programmes. Excellent career progression within a growing and successful business. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.

Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Commercial Manager Location: High Wycombe (Office-based initially - 5 days per week) Salary: Up to £90,000 + Package The Opportunity Our client, a leading main contractor, is looking to appoint a Commercial Manager to join their established team delivering a long-term MOD housing maintenance contract based in High Wycombe. With five years remaining on the current contract , this is an excellent opportunity to join a stable, high-performing commercial team and play a key role in the successful delivery of a major programme. The client is also open to considering an ambitious Senior Quantity Surveyor who is ready to step into their first Commercial Manager position and prove themselves. This is a fast-paced commercial role focused on high-volume, low-value works across MOD housing, including voids, reactive maintenance and repairs. Key Responsibilities Manage the commercial aspects of a busy MOD housing maintenance contract. Oversee the commercial delivery of voids, responsive repairs, maintenance and reactive works. Ensure projects remain compliant with MOD standards, contractual obligations and health & safety requirements. Monitor costs, valuations and profitability across multiple concurrent workstreams. Administer contracts, including variations, scope changes, client communications and claims management. Work closely with operational teams to ensure projects are delivered efficiently and commercially. Produce accurate commercial reports and analyse data using Microsoft Excel. Apply National Housing Federation (NHF) Schedule of Rates within commercial assessments and cost management. Support the commercial team in maintaining financial performance and achieving contractual KPIs. About You The successful candidate will have: Previous commercial experience within a main contractor environment. Experience working on social housing, housing maintenance, repairs, FM or property services contracts. Strong understanding of NHF Schedule of Rates. Excellent Microsoft Excel skills, including advanced functions such as VLOOKUPs. Quantity Surveying or Commercial Management experience within high-volume, fast-paced environments. Strong commercial awareness with excellent analytical and organisational skills. The ability to build strong relationships with both operational teams and clients. What's on Offer Salary up to £90,000 depending on experience. Opportunity for an experienced Senior Quantity Surveyor to progress into a Commercial Manager role. Long-term contract security with five years remaining on the current programme. Mentoring and career development from an experienced Lead Quantity Surveyor and Senior Quantity Surveyor. Opportunity to join a well-established, supportive commercial team with genuine long-term career prospects. Working Arrangements Based at the High Wycombe office five days per week initially . Hybrid/home working may be considered once established within the role and team. Candidates should ideally be located within a commutable distance of High Wycombe, as location is a key requirement.

Property Operations Manager 6-Month Contract Inside IR35 competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract . This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment , you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)

The Procurement & Commercial Manager will oversee procurement and commercial activities within the property department, ensuring processes are efficient and compliant. Based in London, this role is key to maintaining smooth operations and achieving value for money in the public sector. Client Details Our client is a large London local authority committed to delivering high-quality housing, repairs, maintenance and asset services to residents. As part of an ongoing transformation programme, they are seeking a Procurement & Commercial Manager to lead procurement, commercial governance and contract management activities across Housing Services. This is an excellent opportunity for a commercially astute professional to oversee major service contracts, drive value for money, manage contractor performance and support service improvement across repairs, maintenance and investment programmes. The successful candidate will manage a small commercial team while helping shape procurement strategy, strengthen contract governance and support regulatory priorities including damp & mould and disrepair. Description Lead procurement and commercial activities across Housing Services. Manage procurement exercises for repairs, maintenance, major works, professional services and housing-related contracts. Ensure compliance with procurement legislation, governance requirements and Council policies. Oversee contract mobilisation, onboarding and demobilisation of contractors. Manage procurement routes including Dynamic Purchasing Systems (DPS), frameworks and direct awards. Maintain Housing Services' contract register and contract management systems. Provide commercial and contractual advice to operational teams and senior stakeholders. Oversee contract performance, KPI management, contractor compliance and commercial risk. Manage contract variations, change controls, extensions and renewals. Support pricing reviews, Schedule of Rates (SOR) management and value-for-money initiatives. Lead procurement planning, tender evaluations and contract award processes. Prepare reports, business cases, governance papers and procurement recommendations. Develop procurement procedures, guidance and contract management best practice. Support social value, sustainability and supplier diversity objectives. Build strong relationships with internal stakeholders, contractors, consultants and legal advisors. Lead and develop a team of Quantity Surveyors, Procurement Managers and Commercial Managers. Profile Significant experience in procurement, commercial management or contract management. Strong understanding of public sector procurement and governance requirements. Experience managing contractor mobilisation and demobilisation. Knowledge of housing repairs, maintenance, capital works or property services contracts. Strong commercial awareness including SOR contracts, valuations and cost control. Experience managing procurement exercises from strategy through to contract award. Proven track record of delivering value for money, efficiencies and commercial improvements. Strong stakeholder management, negotiation and communication skills. Experience leading and developing commercial or procurement teams. Ability to manage multiple priorities within a fast-paced operational environment. Job Offer Salary ranging from 66k- 70k Opportunity to shape procurement and commercial strategy across a large housing portfolio. Management responsibility for a growing commercial team. Exposure to high-profile repairs, maintenance and investment contracts. Hybrid working (3 days office / 2 days home). 30 days annual leave plus public holidays. Excellent Local Government Pension Scheme. Strong professional development and career progression opportunities. Collaborative team culture with the opportunity to make a genuine impact for residents.

My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS

Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.