182 jobs found

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary ongoing basis. Role: Housing Assistant (Temporary Accommodation) Location: East Edinburgh (Niddrie) Hours: Monday to Friday (36 hours per week) Pay Rate: £14.51 per hour Duration: Temporary ongoing Start Date: Immediate Please note this post is subject to a Basic Disclosure check at a cost of £25. Why Join This Role? Be part of a compassionate and dedicated team supporting individuals and families in temporary accommodation across Edinburgh. Gain valuable experience within the public sector and housing support services. Play a key role in helping vulnerable residents access accommodation, support, and essential services. Work within an inclusive and supportive environment with opportunities to build your skills and experience. What You'll Be Doing Providing administrative and customer support via telephone, email, and online communication channels. Assisting residents with temporary accommodation enquiries, tenancy-related queries, and support requests. Supporting the management of accommodation records, referrals, and service documentation. Updating client information and processing records accurately using internal systems. Liaising with housing officers, support services, and external agencies to ensure residents receive appropriate assistance. Handling sensitive and confidential information with professionalism and discretion. Supporting the day-to-day operations of the temporary accommodation team through effective administration and record-keeping. Communicating confidently, calmly, and empathetically with residents, including those experiencing challenging circumstances. Working collaboratively within a supportive team to meet service standards and deadlines. What We're Looking For Previous administrative or customer service experience within a busy environment. Strong IT skills, including accurate data entry and confident use of Microsoft Office packages. Excellent written and verbal communication skills. A calm, empathetic, and professional approach when dealing with vulnerable individuals and members of the public. Strong organisational skills with excellent attention to detail. Ability to prioritise workload and work effectively in a fast-paced environment. A proactive, reliable, and team-focused attitude. Desirable: Experience within housing, homelessness, temporary accommodation, or local authority services. Understanding of housing support or tenancy-related processes. Interested? If you're organised, compassionate, and ready to make a positive impact in your community, apply online today - we'd love to hear from you!

At Connect2Hackney , the internal talent team for the London Borough of Hackney are looking for a passionate, forward-thinking Conservation & Design Officer to join our Planning and Building Control service. If you want to take a leading role in preserving our unique heritage while driving world-class, sustainable modern design, we want to hear from you! The Role As a Conservation & Design Officer, you will be at the heart of Hackney's evolving landscape. You will progress as you take on more complex applications, lead corporate initiatives, and mentor the next generation of planning talent. You will take a proactive lead on statutory planning casework, pre-application negotiations, and urban design studies. From influencing massive housing regeneration schemes to assisting with the prestigious Hackney Design Review Panel, your expertise will leave a lasting footprint on the borough. Key Responsibilities Lead on Complex Casework: Progress statutory planning applications, appeal cases, and pre-application negotiations regarding conservation and design matters. Collaborate & Influence: Act as a senior expert across the council, working closely with senior management, highways, housing, and developers to embed sustainable construction and high-quality design into policy and practice. Champion Heritage: Provide definitive technical guidance on Listed Buildings, Conservation Areas, architectural history, and traditional construction methods. Lead & Mentor: Supervise up to 4 staff members or manage up to 2 team members, mentoring junior colleagues to help develop their technical and professional skills. Expert Voice: Represent the Council as an expert spokesperson and witness at public inquiries, examinations in public, and hearings. Who We Are Looking For You are a highly autonomous professional who possesses a thorough working knowledge of architectural history, urban design principles, and building conservation frameworks. You should bring: Education: A degree-level qualification in Architecture, Town Planning, Urban Design, Building Conservation, or a related postgraduate field. Professional Standings: Eligibility for membership in professional bodies like RIBA, RTPI, or IHBC. Experience: A minimum of two years working within a Planning Service or an interconnected urban design/architecture/conservation role. Skills: Incredible verbal and written communication skills. You must be able to confidently read complex plans, negotiate with stakeholders, and present technical concepts clearly to diverse audiences. Technical Savvy: Proficiency in relevant IT systems, with a strong preference for candidates experienced in VuCity or similar 3D digital modelling software. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems Support application processing, including validation, tracking, and general system housekeeping Generate reports for data analysis, FOI requests and service performance Record and process invoices, raise purchase orders, and handle financial administration tasks Arrange meetings, prepare agendas and take clear, accurate minutes where required Manage shared inboxes, ensuring queries are actioned or escalated to relevant team members Liaise with internal stakeholders and external agencies to support service delivery Maintain accurate records in line with data protection and confidentiality regulations Provide general administrative support including scanning, filing, and document preparation Assist in keeping online content and service information up to date Provide wider team support and cover across business support functions when required Occasionally support service users directly, including potential assistance with completing documentation Required Skills & Experience Proven experience in a business support or administrative role within a structured, process-driven environment Strong IT skills with experience using databases, CRM systems or case management platforms Confident managing a high volume of emails, calls, and data processing tasks simultaneously Excellent organisational skills with the ability to prioritise workload and meet deadlines independently Strong written and verbal communication skills with a high level of accuracy and attention to detail Experience delivering high-quality customer service, including handling challenging enquiries Ability to work independently with minimal supervision while contributing effectively to a wider team Good problem-solving and analytical skills Comfortable adapting to new systems and processes quickly Desirable Experience Background in housing, public sector or related services Experience with systems such as Salesforce, NEC or similar platforms (or other transferable CRM systems) Exposure to grants, adaptations, disability services or similar specialist areas Willingness to attend occasional in-person visits to support service users (not essential) To apply for the Business Support Officer position, please submit your CV detailing your relevant experience.

Supervisor - Social Housing Repairs & Maintenance Location: Essex Contract: Permanent Salary: 41,000 per annum + performance bonus up to 15% Benefits: Company van & fuel card Overview We are recruiting for an experienced Supervisor to join a busy social housing contractor delivering reactive repairs and maintenance works across Essex. This is a key operational role overseeing engineers and subcontractors, ensuring works are completed safely, efficiently, and to a high standard within occupied residential properties. You will be responsible for day-to-day supervision of operatives, monitoring job progress, and ensuring strong customer service delivery across housing association contracts. Key Responsibilities Supervise operatives and subcontractors delivering repairs and maintenance works Allocate and monitor daily workloads to ensure timely job completion Carry out quality checks on completed works and ongoing jobs Ensure works are delivered in line with health & safety and compliance standards Support engineers with technical guidance and job resolution Liaise with tenants, housing officers, and internal teams to resolve issues Manage performance, productivity, and job completion targets Attend site visits to inspect works and ensure quality standards are met Support with scheduling and planning of reactive repairs Requirements Previous experience as a Supervisor or Lead Engineer within social housing repairs Strong background in domestic repairs and maintenance Good understanding of health & safety procedures in occupied properties Ability to manage and motivate operatives Strong communication and customer service skills Full UK driving licence required What's on Offer 41,000 basic salary Performance bonus up to 15% Company van and fuel card Permanent long-term opportunity Stable workload within social housing contracts Career progression opportunities within a growing contractor About the Role This is an excellent opportunity for a hands-on Supervisor looking to step into a stable, long-term role within social housing repairs and maintenance, overseeing a busy operational patch across Essex.

A Communications & Engagement Specialist works on housing or regeneration projects, making sure residents are kept informed, involved, and supported throughout changes to their homes or community. Client Details This is a well-established organisation within the not-for-profit sector, specialising in property and housing services. They are a medium-sized organisation committed to providing quality housing solutions and improving the lives of their tenants. Description Develop and deliver communications Create clear, simple updates for residents (letters, newsletters, FAQs, digital content) Lead resident and community engagement Plan and run consultations, drop-ins, surveys, and community events Gather and use feedback Collect resident feedback and ensure it is shared with project teams to influence decisions Manage stakeholder relationships Work with internal teams, contractors, councils, and partners to keep communication aligned Support project delivery Help deliver engagement plans and ensure activities are completed on time Monitor engagement activity Track communications and engagement work, keeping accurate records and reporting on outcomes Manage issues and risks Identify concerns from residents and help resolve or escalate them appropriately Profile A successful Tenancy Engagement Officer should have: Experience within the property or housing sector, ideally in a not-for-profit setting. Strong interpersonal skills and the ability to build trust with tenants. Knowledge of tenancy agreements and housing regulations. Proficiency in maintaining accurate records and using relevant software systems. A proactive approach to problem-solving and decision-making. A commitment to providing excellent customer service. Job Offer Competitive salary ranging from 32,338 to 39,524 per annum. Opportunities to make a positive impact in the not-for-profit sector. Supportive work environment within the property industry. Professional development opportunities. Convenient location in Manchester. This is an excellent opportunity for a Tenancy Engagement Officer to make a meaningful difference in the lives of tenants. If you're passionate about housing and community engagement, apply today!

The Move-On Accommodation Support Officer will provide practical and emotional support, advocacy, and housing management to survivors of domestic abuse who are residents living within 11 of BCWA s move-on accommodation properties as part of the Safer Futures Project. The postholder will be required to travel regularly to the 11 dispersed move-on accommodation properties, primarily in Croydon, with a smaller number in Bromley, and must be able to travel independently across both boroughs. The role focuses on supporting residents to sustain tenancies, develop independent living skills, and access appropriate services to enable recovery and a life free from domestic abuse. Job Title : Move-on Accommodation Support Officer Hours: Part-time 26 hours per week, across 4 days, to include Mondays & Fridays Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding Salary: £24,072 per annum (this is 32,404 full time equivalent) Location: Based in BCWA locations predominantly across Croydon borough and also in Bromley borough, with access to hot-desking in our London SE20 office when needed. Deadline: 22nd June 2026 at 11.00pm Interviews: In person in London SE20 Employee benefits we offer: - A friendly, flexible and values-led organisation - Competitive salary - 25 days of annual holiday, plus bank holidays (pro-rata for part-time) - Contributory pension scheme (5%) - Training to help you perform your role and support your professional development - Comprehensive Employee Assistance Programme and wellbeing support - Two Wellbeing Days and day off on birthday Who we are: Bromley & Croydon Women s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner. Location : All staff have access to hot-desking at our office as needed. Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. Wellbeing : As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. We will consider a job share for this role. Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications. Female applicants only: In light of the nature of work, the candidate s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. BCWA is an Equal Opportunities Employer. Reg. Charity No

Lettings Officer Rate of pay: 18.65 PAYE / 24.65 Umbrella per hour Job Type: Temporary until September 2026 Location: Wembley HA9 About the Role We are recruiting for a Lettings Officer to coordinate the end-to-end lettings process, from notification of tenancy termination through to sign-up of new tenants. This role is focused on reducing void times, maximising rental income, and delivering a proactive, customer-focused service. You will manage lettings activity, liaise with internal teams and contractors, and ensure a smooth and efficient process for customers. Day-to-Day Responsibilities Coordinate all aspects of the lettings process for void properties Arrange and conduct property viewings and tenancy sign-ups Act as the first point of contact for customer and stakeholder queries Manage documentation for viewings, sign-ups, and tenancy handovers Maintain accurate records and update housing systems in real time Liaise with contractors, surveyors and internal teams to progress void works Monitor turnaround times and ensure properties are relet within target Complete affordability assessments and pre-tenancy checks Handle customer enquiries and complaints, ensuring timely resolution Ensure compliance checks and certification are completed before tenancy starts Prepare and issue tenancy induction packs Record and manage property and customer data, including CORE logs Coordinate appointments and bookings across multi-agency teams Track contractor performance and escalate issues where required Support KPI monitoring and assist with invoice processing Identify hard-to-let properties and suggest improvements Attend and minute meetings with stakeholders and contractors Required Skills & Experience Experience delivering customer-focused support in a fast-paced environment Strong administrative experience, managing processes and documentation Accurate data input and experience maintaining confidential records Ability to handle sensitive information appropriately Excellent communication skills (written and verbal) Ability to deal with challenging or vulnerable customers professionally Strong organisational skills and ability to manage competing priorities Comfortable using Microsoft Office, Teams, and housing/CRM systems Ability to work collaboratively with internal teams and external partners Experience within a social housing or local authority setting To apply for the Lettings Officer position, please submit your CV detailing your relevant experience.

Private Sector Housing Officer Hertfordshire Local Authority 50- 55 per hour Initial 6-Month Contract Hybrid Working A Hertfordshire-based Local Authority is looking for an experienced private sector housing professional to join the team on an initial 6-month contract. This role offers 50-55 per hour, hybrid working arrangements, and the opportunity to manage a varied caseload across private sector housing matters. The council is seeking someone with strong experience within private sector housing, particularly around enforcement activity and housing standards. Experience dealing with unlawful eviction cases would be highly desirable. Key duties will include: Investigating and responding to private sector housing complaints Carrying out HHSRS assessments, HMO inspections, and property visits Taking enforcement action in line with current housing legislation Preparing and serving statutory and legal notices Managing civil penalty cases and supporting enforcement outcomes Attending tribunals and representing the service where required Managing regulatory cases through to resolution and ensuring compliance standards are met Undertaking statutory nuisance investigations This is a great opportunity for an officer who is confident managing a broad private sector housing caseload and is comfortable working within a busy local authority environment.Top of Form For more information, give me a call on (phone number removed) or email (url removed) Bottom of Form

A reputable Housing Provider is currently seeking an Assistant Private Sector Housing Officer (Office Based) to join their busy Private Sector Housing team in London. Rate: £20.85 - £22.85 per hour Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based This is an excellent opportunity for an individual looking to build or further develop a career within Private Sector Housing, Enforcement and Housing Regulation . The successful candidate will support a high-performing frontline team delivering services across licensing, enforcement, tenancy support and resident protection within the Private Rented Sector. The role will involve acting as the first point of contact for residents reporting issues including housing disrepair, poor property conditions, licensing concerns, unlawful eviction and tenant harassment. You will be responsible for triaging complaints, assessing the urgency and nature of cases, and allocating matters to the relevant Private Sector Housing Officers or Enforcement Officers. You will liaise directly with tenants, landlords, letting agents and other responsible parties to ensure repairs and housing concerns are addressed appropriately, whilst helping residents understand their rights and the legal protections available to them. Alongside complaint handling and case allocation, the successful candidate will support the wider Private Sector Housing team across a range of workstreams including: • Housing disrepair and property standards • Licensing administration and compliance • Unlawful eviction and harassment case support • Resident and tenancy support • Partnership working with homelessness, housing options and tenancy sustainment services • General housing enforcement administration and case management Requirements: • Previous experience within housing, customer services, enforcement support, homelessness or local authority services desirable • Strong communication and organisational skills • Ability to manage sensitive resident enquiries confidently and professionally • Good administrative, triage and case management skills • An interest in Private Sector Housing, tenancy services and housing legislation • Ability to work effectively within a fast-paced frontline environment This is a fantastic opportunity to gain broad exposure across Private Sector Housing services within a supportive and professional housing environment. Apply Now for the Assistant Private Sector Housing Officer.

Your new company The services of Hays have been retained by our client, Radius Housing, to recruit a Senior Development Officer on a permanent basis to assist with their long-term growth plans. With almost 14,000 properties across the province, Radius are one of the major developers of homes in Northern Ireland and build and release around 400 homes every year, both properties for rent, and for private sale. Your new role Reporting to the Development Manager, you will assist in the delivery of the Development Programme from inception to completion, within agreed timescales and budgets and will be responsible for improving key performance indicators within the Development team. In particular, you will: Assist in analysing the need for housing provision, identify new business opportunities and sites, and prepare feasibility studies, economic appraisals and project approval applications. Assist in all aspects of control and supervision of projects within the development process, which will include completion of finance applications to the NIHE/DfC/DoF. Negotiate, liaise and communicate effectively with all clients, design teams and local communities and other key stakeholders. Assist in the project management of schemes, attendance at site meetings, problem resolution and consultation with residents, MPs, consultants, contractors as and when required, as the client's representative. Assist in monitoring consultants to ensure that the brief is met, costs contained, and that optimum standards are maintained. Carry out regular review and assessment of contract performance, expenditure and quality, monitoring and recording contractor performance and updating as necessary. A full job spec is available upon request. What you'll need to succeed To be considered for this position, you must possess: A level six qualification (e.g. bachelor's degree, Graduate diploma) with a minimum of 2 years' experience as a key development person, preferably with a Housing Association, NIHE, local authority, HSC Trust, Developer or similar. Alternatively, you should possess 5+ years' relevant experience as outlined above. Additionally, you will be able to demonstrate that you have: Project management experience with the ability to meet targets and manage a range of projects simultaneously. Demonstrable experience of carrying out feasibility studies, economic appraisals, project applications and overseeing programmes of audit compliance. Computer literacy with experience of spreadsheets, constructing budgets and cost forecasts. Excellent communication and presentation skills with the ability to read drawings, appraise and comment on same. A current full driving licence and access to a suitable form of transport. What you'll get in return This position offers the opportunity to work with an established and growing Housing Association in an important role that will assist in the delivery of much needed new homes. This role offers great variety and the ability to make a real impact on taking projects from start to finish. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company One of Northern Ireland's highly successful family-run construction contractors are now seeking a Health & Safety Officer to join their expanding team. Having been established for over 40 years, the company has built an enviable portfolio of projects within the residential, commercial, hospitality, education & retail sectors, developing a strong client network and establishing a reputation for successfully delivering innovative & complex projects. Your new role As a SHEQ Officer, you will be responsible for overseeing H&S on a range of small-medium sized construction schemes from private developments & social housing to new build community centres & commercial refurbishments ranging in the value of £1million to £10million. You will create and complete risk assessments & method statements alongside conducting site audits on a regular basis. You will lead and deliver health & safety initiative with the support of a strong H&S team & SHEQ Manager to help raise awareness of risks and hazards. Your time throughout the week will be split between head office in Maghera and various sites across NI. What you'll need to succeed This role will be suitable for an entry-level H&S graduate or a more experienced Officer with a previous track record working in a similar role within a construction environment. You'll demonstrate a knowledge of SHEQ standards & audit procedures with an understanding of implementing integrated ISOs (14001, 45001 & 9001) throughout a live project. Ideally you will be professionally qualified to NEBOSH level or hold a relevant BSc Degree. What you'll get in return With projects based exclusively in Northern Ireland, this is a fantastic opportunity to avoid any UK travel & build up an extensive project portfolio, taking the next step in your career with a diverse range of medium-large scale schemes across multiple sectors right here at home. In return for your hard work, the company offer you a generous package including a competitive salary alongside a vehicle & allowance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company The services of Hays have been retained by our client, Alpha Housing, to recruit a Technical Officer on a permanent basis. Alpha currently manages a stock of c. 1,000 homes in 40 locations across Northern Ireland. Homes are mainly sheltered housing for older people living independently. The stock also consists of an increasing number of family homes through the growing newbuild programme. Your new role Reporting to the Head of Asset Management, you will deliver an efficient and effective response maintenance service to ensure that the Association's stock is maintained to the highest standards. This will include: - Providing a high level of service to Association tenants, responding promptly to maintenance queries, processing, allocating and issuing response work orders. - Undertaking pre and post-inspections of response maintenance works, ensuring repairs are undertaken within the appropriate response time. - Liaising with contractors, ensuring issues with repairs are dealt with efficiently, as well as monitoring the overall performance of the contractor. - Carrying out pre and post inspections of void properties, ensuring void properties are returned ready to let at the earliest opportunity. - Liaising with the Housing Management team and scheme managers in relation to updating tenants on progress with repairs. - Maintaining up-to-date records, ensuring works are entered into the in-house system. - Approving contractor's invoices for payment in line with the agreed schedule of rates, ensuring the Association receives value for money. What you'll need to succeed To be considered for this position, you must possess: A professional or 3rd level qualification in a building related discipline and a minimum of 2 years' experience in the delivery of response or planned and cyclical maintenance programmes, or; A minimum of 5 GCSEs at grade C and above (including English and Maths) and a minimum of 5 years' relevant experience in the delivery of response, planned and cyclical maintenance programmes. You will also possess a high level of: Understanding of building regulations and health and safety legislation. Communication skills both written and oral. Organisation skills and ability to work to tight deadlines. Ability to work as part of a team but take the lead and use your own initiative when necessary. IT skills - working knowledge of MS Office packages and administration skills. What you'll get in return Alongside a competitive basic salary, this role comes with: Essential car users allowance of £1,239 per annum. Annual incremental progression through the salary scale is dependent on satisfactory performance. There is also an annual cost of living increase. A defined contributory pension scheme with the employers' contribution set at 10% of annual salary. Hybrid working, with two fixed days per week in the office, which is currently Tuesdays and Thursdays. Flexible start and finish times. Car parking on-site. The organisation encourages and supports personal and career development, such as funding colleagues to obtain professional qualifications, to providing time to participate in sector initiatives and working groups. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive, to recruit a Maintenance Officer on an ongoing temporary contract basis to work from their offices in Belfast. Your new role Reporting to the Area Maintenance Manager, you will ensure that maintenance repairs to Housing Executive homes are carried out to exacting cost, quality and time standards in accordance with the terms of contracts. Your main duties will include: To carry out inspections of properties to a set timetable in order to authorise the Housing Executive's Contractors to carry out necessary maintenance work; To conduct inspections of properties, again to a set timetable, in order that works done are of an acceptable standard and that payment for such work can be authorised; To advise tenants of maintenance policies and their responsibilities for the maintenance of some items in their homes or to provide information on the progress of works on their homes or the timeframes for such works to be done; To bring deficiencies in the delivery of an effective maintenance service to the attention of the Contractor in the first instance in order that remedial action can be taken; To liaise with other Housing Executive staff, particularly those involved in the allocation of homes, to ensure that houses vacated on changes of tenancy have the necessary work done so that they can be re-let as soon as possible. What you'll need to succeed To be considered for this position, you must meet at least one of the following criteria: A degree in Building Studies (or equivalent) with 1 year of relevant experience; A BTEC Higher Diploma in Building Studies (or equivalent) with 2 years relevant experience; A minimum of 4 years relevant experience. Relevant experience will be considered as working on the design, improvement or maintenance of domestic properties. What you'll get in return This position offers an immediate start with the opportunity to work with Northern Ireland's largest social landlord. You will be paid via Hays on a weekly basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company The services of Hays have been retained by our client, a large Housing Association based in Derry / Londonderry, to recruit a Housing Officer on a temporary basis for a period of 2 months with the possibility of further extension. Your new role You will be responsible for delivering a range of generic frontline housing management and customer services in accordance with the Association's policies and procedures including: Estate Management. Allocations and Void Management. Income Recovery / Rent Arrears Management. Anti-Social Behaviour Case Management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification with at least 1 year's relevant experience in a customer-facing role with account management experience, or; A Level 3 qualification or equivalent with a professional housing qualification and at least 1 year's relevant experience in a customer-facing role with account management experience, or; A Level 3 qualification or equivalent with at least 2 years' relevant experience in a customer-facing role with account management experience, or; A minimum of 3 years' experience working as a Housing Officer. Additionally, you must have: Experience in the business use of Microsoft Office packages including Outlook, Word and Excel. A full current driving licence and access to a car. Ideally, you will possess: Knowledge of working practices within housing organisations providing social housing. Working knowledge of the welfare benefit system and e-benefits. Working Knowledge of NIHE HMS system. What you'll get in return This position offers an immediate start and the opportunity to work with an established Housing Association. You will be paid via Hays on a weekly basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Damp & Mould Surveyor, £300 - £350 p/day PAYE/Umbrella Your new company This local authority is committed to improving housing conditions and ensuring safe, healthy living environments for its residents. With a renewed focus on tackling damp and mould issues across its housing stock, the council is investing in specialist roles to drive forward its housing quality agenda. Your new role As a Damp and Mould Surveyor, you will be responsible for identifying, assessing, and resolving damp and mould issues in residential properties. You'll work closely with residents, contractors, and internal teams to deliver effective solutions and ensure compliance with health and safety standards. This role is critical in supporting the council's compliance with Awaab's Law, which came into force on 27 October 2025. Key responsibilities include: Conducting detailed inspections and diagnostics of damp and mould cases. Preparing technical reports and specifications for remedial works. Managing contractors and monitoring the quality and timeliness of repairs. Advising residents on preventative measures and supporting vulnerable tenants. Ensuring compliance with housing standards, health regulations, and council policies. Collaborating with housing officers, environmental health, and social care teams. What you'll need to succeed Qualifications: HNC/HND or degree in Building Surveying or a related discipline. Membership of RICS, CIOB or similar body is desirable. Experience: Proven experience in diagnosing and resolving damp and mould issues in residential settings. Strong understanding of building pathology and housing legislation. Skills: Excellent communication and stakeholder engagement skills. Ability to manage multiple cases and deliver high-quality outcomes under pressure. Values: Commitment to putting communities first, acting with integrity, and working collaboratively across departments. What you'll get in return Opportunity to make a tangible impact on residents' quality of life. Supportive team environment with ongoing professional development. Competitive salary and public sector benefits. Flexible working arrangements and a strong work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us directly for a confidential discussion.

Settled Homes Team Manager London Hybrid Rate: £300 per day IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: 1st June Working Hours: 36 Hours Per Week (2 Days in Office) Role Summary You will oversee a specialist team responsible for preventing homelessness, managing transitions from temporary accommodation into settled homes, and ensuring all housing duties are delivered in line with current legislation and local policy requirements. This role requires a proactive and prevention-focused leader with strong operational management skills, excellent technical housing knowledge, and a resident-focused approach to service delivery. What You Will Do as a Settled Homes Team Manager - Lead and manage a team of six officers delivering settled housing solutions and homelessness prevention services. - Oversee the allocation and management of settled accommodation, ensuring compliance with statutory duties and safeguarding requirements. - Support residents transitioning from temporary accommodation into suitable long-term homes. - Undertake and oversee suitability assessments in line with Part VII Housing Act 1996 (as amended) and the Homelessness (Suitability of Accommodation) Orders. - Monitor team performance, analyse service data, and implement improvements to enhance outcomes and service delivery. - Negotiate proactively with family members, friends, and landlords to help prevent homelessness wherever possible. What You Will Need as a Settled Homes Team Manager - Proven management experience within housing options, homelessness prevention, or temporary accommodation services. - Excellent technical knowledge of Housing Act 1996 Part VII duties and Homelessness (Suitability of Accommodation) legislation. - Strong stakeholder engagement and partnership working abilities. - Excellent problem-solving and decision-making skills within a fast-paced environment. - Experience managing resources, performance, and operational priorities effectively. What's on Offer - £300 per day inside IR35 - Hybrid working arrangement (3 Days at home) - Opportunity to lead a high-impact frontline housing service - Collaborative and supportive working environment If you are interested, apply NOW or contact Jack on (phone number removed)/(url removed)

Job Title: Neighbourhood Officer Location: Leeds Salary: £35,803 per year Job Type: Full time, 18 Month / Fixed Term Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built on trust, transparency, and mutual respect. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Take ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Take prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carry out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Let empty homes within our guidelines of creating sustainable communities Collaborate with internal teams and external agencies to improve community wellbeing Use feedback and performance data to drive service improvements and customer satisfaction. What we're looking for: Proven experience in housing management and/or delivering care and support services A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Able to navigate computer-based systems Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date : 3rd June 2026. Interview Date : 12th - 17th June 2026. We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.

Have you been working as a Tenant Liaison Officer and feeling under appreciated? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k 4k car allowance/salary sacrifice company car Company bonus 10-15% 25 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.

Resident Liaison Officer (SHDF) Enfield £17.00 PAYE or £22.57 Umbrella Social Housing Energy Efficiency & Decarbonisation Temp-to-Perm Are you a customer-focused Resident Liaison Officer looking to secure a long-term career in the fast-growing green energy sector We are urgently seeking a dedicated RLO to join an flagship Social Housing Decarbonisation Fund (SHDF) scheme based out of Enfield . This is a fantastic Temp-to-Perm opportunity with a leading property services contractor, offering immediate work, competitive pay options, and excellent long-term career stability. THE OFFER Pay Rate: £17.00 per hour (Direct PAYE) OR £22.57 per hour (Umbrella PAYE) Contract: Temp-to-Perm (Transitioning to a permanent contract following a successful 12-13 week probationary period) Location: Enfield (Field-based covering local social housing stock) Working Hours: Monday Friday, 08:00 am 17:00 pm Requirements: Must hold a full UK Driving Licence and have access to your own vehicle. THE ROLE (SHDF Project Focus) Decarbonisation and retrofit projects are highly rewarding but logistically complex. You will be the vital link between residents, the client, and specialist contractors, guiding residents through major energy-efficiency upgrades designed to lower their energy bills and warm their homes. Works will include coordinating the installation of External Wall Insulation (EWI), Loft Insulation top-ups, smart home tech, and upgraded ventilation systems. Key Responsibilities: Pre-Start Engagement: Conduct home visits and condition surveys to introduce the green energy upgrades, explain the process, and identify any vulnerable resident needs. Access Coordination: Work closely with the project scheduler and site manager to secure high access rates for specialist energy contractors, minimising project delays. Customer Excellence: Deliver fantastic customer service by handling resident queries on the doorstep, managing expectations, and resolving complaints swiftly and professionally. Data Tracking: Maintain accurate resident communication logs, tracker files, and satisfaction surveys utilising Microsoft Excel . CANDIDATE REQUIREMENTS Experience: Proven track record as an RLO or TLO (Tenant Liaison Officer) within Social Housing . Experience specifically on SHDF, Retrofit, or EWI schemes is highly desirable. Communication: Exceptional communication and interpersonal skills, with the ability to explain technical green energy installations in simple terms to residents. IT Literacy: Well-versed in using Microsoft Excel for data entry and daily project tracking. Mobility: A full UK Driving Licence and a reliable vehicle are mandatory for travelling across the Enfield patch. Attributes: Professional, enthusiastic, resilient, and passionate about delivering high-quality community service. If you are an experienced RLO in North London looking to build a stable career in the decarbonisation sector, apply today with your updated CV for an immediate interview.