Job Description
Looking to break into a Housing Options team without needing years of experience?
We're recruiting for a Surrey-based Local Authority seeking a Housing Advisor to join their busy frontline team. This is an excellent opportunity for someone with experience in housing, homelessness, allocations or housing registers who wants to develop their Housing Options knowledge whilst earning a rate that's comparable to many Housing Options Officer contracts.
The role will involve acting as the first point of contact for residents, providing advice face-to-face and over the phone, triaging enquiries, supporting duty services and assisting with housing register applications.
What they're looking for:
- Previous experience within a housing environment
- Knowledge of housing register applications, allocations or housing advice
- Strong customer service and communication skills
- Someone keen to learn and develop within Housing Options
What's on offer?
- 27- 29 per hour
- Great route into a Housing Options team
- Training and support from an experienced team
- Experience using the Jigsaw housing system
- Free parking available
- Potential for hybrid working in the future
Please note that the role is office-based initially while you get up to speed with the service and systems. Flexibility may be considered further down the line once you're established in the role.
Interested? Apply today for more information.
