Repairs Manager - Permanent

Job Title: Repairs Manager - Permanent

Location: Bedfordshire (Hybrid - office attendance no less than once per month)
Salary: 52,413 - 56,675 per annum pro rata + 5,500 market supplement per annum pro rata
Hours: 37 hours per week
Contract Type: Permanent

About the Role:
We are seeking an experienced, proactive Repairs Manager to lead the delivery of all responsive maintenance activity across a housing portfolio. This is a key leadership role responsible for ensuring that all buildings are safe, legally compliant, and maintained to consistently high standards. You will oversee day-to-day repairs, contractor performance, and procurement activity, ensuring value for money and excellent outcomes for residents.

Working closely with internal teams, external contractors, and partner agencies, you will play a central role in maintaining high levels of tenant satisfaction, prompt repairs delivery, and the effective management of communal areas, building services, and landlord responsibilities.

Key Responsibilities:

• Lead the delivery of responsive maintenance services across the housing portfolio.
• Ensure full compliance with statutory, regulatory, and health & safety requirements (including fire safety, gas, electrical, legionella, and building compliance).
• Monitor and manage repairs timescales, KPIs, contractor SLAs, and performance.
• Manage departmental budgets, ensuring sound financial control and value for money.
• Oversee procurement activity, contract mobilisation, and ongoing supplier management.
• Ensure communal areas and shared services are maintained to high, safe standards.
• Put resident satisfaction at the heart of service delivery, resolving issues promptly and effectively.

About You:

• Strong leadership and team-management skills, with the ability to drive performance.
• Excellent organisational, analytical, and problem-solving abilities.
• In-depth understanding of statutory compliance, landlord obligations, and building safety regulations.
• Experience in block management, residential property management, or social/temporary accommodation management.
• Proven ability to manage contractors, SLAs, procurement processes, and performance monitoring.
• Strong budget management skills and experience reporting on cost control and expenditure.
• Confidence working with housing management, compliance, or FM systems.
• Relevant qualification in facilities management, property services, or building maintenance (desirable but not essential if backed by strong experience).

Essential Requirements:

• A proven background in a management position responsible for housing repairs and maintenance services.
• Extensive understanding of Schedules of Rates, British Standards, and the Health and Safety at Work Act (1974).
• Strong people management, ability to produce technical feasibility studies, and IT literacy.
• Ability to coach and develop staff while managing multi-disciplinary projects.
• A full valid driving licence and the willingness to attend onsite meetings.

If this role aligns with your experience, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.