Lettings Property Manager

Property Manager

Salary: DOE
Location: Stirling, Linlithgow, Grangemouth
Hours: Monday to Thursday, 9:00am to 5:30pm Friday, 9:00am to 5:00pm

About the Role

We are seeking an experienced and customer-focused Property Manager to join our established and friendly team. This is an excellent opportunity for a motivated professional with a passion for residential lettings who takes pride in delivering exceptional service and building strong relationships with landlords, tenants and contractors.

You will be responsible for managing a portfolio of approximately 100+ residential properties, ensuring all aspects of tenancy and property management are handled efficiently, professionally and in line with current Scottish legislation.

Key Responsibilities

• Manage a portfolio of approximately 100+ residential properties.
• Act as the primary point of contact for landlords and tenants.
• Coordinate maintenance and repair works with approved contractors.
• Respond promptly and professionally to tenant enquiries, complaints and property-related issues.
• Oversee tenancy administration, including move-ins, move-outs and tenancy changes.
• Ensure full compliance with Scottish residential tenancy legislation and regulatory requirements.
• Instruct contractors, obtain quotations and monitor the progress and quality of works.

Essential Requirements

• Minimum 2 years' experience in a Property Manager, Residential Lettings or similar role.
• Proven experience managing a residential property portfolio.
• Strong customer service skills and a professional approach.
• Excellent organisational and time-management abilities.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong written and verbal communication skills.
• Competent user of Microsoft Office applications
• Full UK driving licence and access to your own vehicle.

Desirable Requirements

• Knowledge of Scottish residential tenancy legislation and the Private Residential Tenancy (PRT) framework.
• Experience using SME Professional or other property management software.
• ARLA-qualified or currently working towards a relevant property qualification.
• Additional qualifications within property, housing or customer service.

Skills & Competencies

We are looking for an individual who demonstrates:

• Outstanding attention to detail.
• Confident and professional communication skills.
• A positive, customer-focused approach.
• Strong technical understanding of property maintenance and repairs.
• High levels of integrity and professionalism.
• Excellent relationship-building skills.
• The ability to remain calm and effective in a fast-paced environment.
• A genuine passion for residential property management.

Training & Development

ARLA qualifications are preferred; however, full support and training can be provided for the successful candidate to achieve the relevant professional qualification.

What We Offer

• Competitive salary, negotiable depending on experience.
• Supportive and professional working environment.
• Ongoing training and professional development.
• ARLA qualification support and career progression opportunities.
• The opportunity to join a respected and growing lettings business.

If you are an experienced Property Manager looking to take the next step in your career and join a professional, customer-focused team, we'd love to hear from you.