Job Description
Key Responsibilities
Electrical Compliance & Maintenance
Contract & Service Management
Customer, Community & Building Safety
Electrical Compliance & Maintenance
- Maintain 100% electrical compliance across the housing stock.
- Ensure all electrical repairs and remedial works are raised, completed on time, and delivered to a high standard, including effective post-inspections.
- Ensure all maintenance activities comply with statutory health and safety requirements, including correct execution, testing, and record keeping.
- Manage contracts in compliance with CDM Regulations.
Contract & Service Management
- Provide specialist electrical and maintenance advice to colleagues when required.
- Work collaboratively across the Directorate to promote best practice and improve service delivery.
- Manage contractor performance and ensure maintenance services meet contractual obligations and customer expectations.
- Support the planning, monitoring, and management of maintenance budgets, identifying opportunities to achieve value for money.
- Monitor contractor performance against KPIs and Service Level Agreements (SLAs).
- Oversee outstanding work orders, ensuring they are completed within agreed timescales and resolving customer enquiries effectively.
- Carry out stock validation surveys as required.
Customer, Community & Building Safety
- Promote equality, diversity, and inclusion while supporting the needs of local communities.
- Act as the emergency out-of-hours contact on a rota basis when required.
- Work closely with internal teams to resolve customer issues and deliver joined-up services.
- Attend resident engagement meetings and respond to customer concerns where appropriate.
- Support and contribute to the Building Safety agenda, ensuring compliance and resident safety remain a priority.
- Undertake stock validation surveys as directed.
About Adecco