Job Description
REED Recruitment are excited to be working with a sustainable Building Company based near Ringwood looking to recruit a permanent Operations Manager following an internal opening, this is a newly created role with a rewarding benefits package and competitive salary. please see below
Operations Manager
Perm position - Salary £50,000 - £60,000 per annum
Working Arrangements
• Monday to Friday, 8:30am to 5:30pm (Based in Ringwood)
• Benefits Private healthcare following probation. Bank holidays plus Christmas shutdown. Annual leave entitlement confirmed on offer.
Key Responsibilities
• Oversee the full operational journey from order receipt through installation, aftercare and warranty management.
• Manage nationwide installation and survey delivery. Lead Installation Managers, Surveyors and wider operational teams.
• Own customer complaints and drive resolutions.
• Manage performance, KPIs, engagement and team development. Produce operational reports and identify opportunities for continuous improvement.
• Oversee Health & Safety compliance, including periodic site visits.
• Drive operational efficiency across office and field-based teams.
Ideal Candidate
• Proven Operations Management experience. Strong people management and leadership skills.
• Experience managing multi-functional teams.
• B2C/customer-focused operational background preferred over B2B. Process-driven, analytical and resilient.
• Home improvement, installation, engineering or field-service experience highly desirable.
If you are interested in this opportunity, please can you email me back in the first instance.
