Job Description
We are recruiting for an experienced Housing Officer to join a busy housing management team in Salford on an initial 4-month temporary contract, with the potential for extension.
This is an excellent opportunity for a housing professional with experience in tenancy management, ASB, safeguarding, estate management, and supporting vulnerable residents to manage a mixed patch of high-rise and sheltered housing schemes.
Position Details
- Job Title: Housing Officer
- Location: Salford (M5)
- Contract: Approximately 4 months, with potential extension
- Start Date: Immediate
- Salary Equivalent: £35,412 per annum
- Hours: 8:30am to 4:30pm (30-minute lunch break)
- Working Pattern: Hybrid working (minimum 2 days from home, 3 days office/community-based)
- Driving Licence & Vehicle: Essential
- Parking: Available on site
About the Role
You will be responsible for managing a defined neighbourhood patch and acting as the main point of contact for residents. The role involves delivering a high-quality housing management service while working closely with internal teams and external partner agencies.
Key Responsibilities
- Managing tenancy and estate management matters
- Investigating and resolving anti-social behaviour (ASB) cases
- Responding to safeguarding concerns and supporting vulnerable residents
- Conducting tenancy visits, property inspections, sign-ups, and viewings
- Managing complex resident cases and tenancy-related issues
- Working collaboratively with Social Services, Police, Fire Service, local authorities, and other agencies
- Attending multi-agency meetings and supporting community engagement initiatives
What We're Looking For
To be considered, you will have:
- Previous experience as a Housing Officer or within housing management
- Strong safeguarding knowledge and experience
- Proven experience managing ASB cases
- Experience supporting vulnerable tenants and complex households
- A good understanding of housing legislation and tenancy management practices
- Excellent communication, organisation, and case management skills
- A full UK driving licence and access to your own vehicle
Important Travel Information
Please note that mileage expenses are not covered under this assignment. Candidates must be comfortable using their own vehicle and travelling across their designated patch and other operational areas as required. Due to the nature of the role, a full UK driving licence and access to a vehicle are essential.
If you are interested in this opportunity, please apply now
