PFI Performance Manager

PFI Performance Manager

Salary: Negotiable+ Excellent Benefits

Location: West Northern Ireland

Working Pattern: Hybrid (3 days on site / 2 days working from home)

Contract: Full Time 2-Year Fixed-Term Contract (with a strong likelihood of becoming permanent)

Overview

An experienced PFI Performance Manager is required to support the management of the Payment Mechanism and performance monitoring across a major operational healthcare PFI contract. Working closely with the SPV, FM provider and client, you'll play a key role in driving contractual performance, analysing trends and ensuring compliance with the project's performance framework.

Duties & Responsibilities

• Manage and oversee the contractual Payment Mechanism (PayMech) process.
• Audit Helpdesk performance data and contractual compliance.
• Review monthly performance reports, identifying trends, risks and areas for improvement.
• Support the monthly payment process, tracking queries, commentary and contractual issues.
• Review applications for mitigations, including Temporary Repairs and Excusing Causes, ensuring compliance with contractual requirements.
• Analyse Helpdesk and PayMech data to identify performance trends and potential contractual risks.
• Support jeopardy management and monitor contract default triggers.
• Assist with dispute avoidance and resolution through analysis of contractual data and performance information.
• Maintain and develop operational procedures relating to Payment Mechanism management and reporting.
• Support the preparation of Board reports, performance analysis and monthly reporting packs.
• Produce ad hoc reports and commercial analysis as required.
• Promote best practice and continuous improvement across contract performance management.

Role Requirements

• Previous experience managing or auditing Payment Mechanisms within a PFI environment is essential.
• Strong understanding of Helpdesk systems and performance-based contracts.
• Experience auditing KPIs and contractual performance.
• Operational PFI/PPP experience, ideally within a healthcare environment.
• Strong Excel and Microsoft Office skills.
• Good understanding of contract management and contractual interpretation.
• Excellent analytical, communication and report writing skills.
• Commercially aware with strong attention to detail.