FM Operations Manager

We are currently working with a UK Facilities Management provider to recruit an Operations Manager to oversee a large FM contract in the Bridgwater area

Operating within the welfare facilities that support the project, the Operations Manager will be supporting the Contract Director in managing and maintaining a healthy client relationship and the performance monitoring and reporting on a key customer account effectively and in accordance with contractual requirements and company policies and procedures.

Activities to be delivered within the environment of a complex and fast-paced infrastructure programme. The Operations Manager will need to work closely with the Contract Director and the Senior Management team and regularly liaise with a range of wider internal and external programme stakeholders

With a technical background in FM, the Operations Manager will add value to the management and delivery of both the Hard and Soft FM operations driving compliance, service delivery standards and client satisfaction.

Requirements

• Strong Facilities Management background
• Mechanical & Electrical working knowledge
• Ideally knowledge of CDM
• Project planning experience
• Experienced in a wide range of building projects
• Commercial acumen
• Experience of NEC contracts
• Strong interpersonal and influencing skills
• Degree educated or equivalent