Business Transformation Lead - Facilities

Business Transformation Lead - Processes, Systems & Automation

Engineering Maintenance & Facilities Management

Dartford Hybrid Working Travel to Operational Sites in England

£60,000 - £70,000 + Bonus + Private Healthcare + Pension

The Opportunity

300 North are recruiting for a Business Transformation Lead on behalf of a growing technical services organisation operating across Facilities Management, Engineering Services and Compliance-led environments.

This is a newly created position offering the opportunity to shape how a growing group operates as it continues to expand through organic growth and acquisition.

The organisation is investing heavily in operational excellence, technology and automation, creating an exciting opportunity for someone who enjoys improving processes, implementing systems and driving meaningful change across a business.

Working closely with senior leadership, you will lead transformation projects focused on process standardisation, systems integration and automation, helping create scalable and efficient ways of working across multiple operating businesses.

The Role

As Business Transformation Lead, you will take ownership of process improvement and systems transformation initiatives across the group.

You will work with operational teams to identify inefficiencies, redesign workflows and implement practical solutions that improve productivity, customer experience and operational performance.

Key responsibilities include:

• Mapping and analysing operational processes across multiple business units.
• Identifying opportunities for improvement, efficiency and standardisation.
• Leading process redesign and transformation initiatives.
• Driving systems migration and integration projects.
• Supporting CAFM and operational systems implementation programmes.
• Working with technology partners to deliver automation and AI-enabled solutions.
• Creating scalable operating models to support future growth and acquisitions.
• Measuring adoption, performance improvements and business benefits.
• Building strong relationships with operational leaders and key stakeholders.

About You

We are interested in speaking with candidates from a range of backgrounds including:

• Facilities Management
• Technical Services
• Engineering Services
• Business Transformation
• Operational Excellence
• Continuous Improvement
• Consulting
• Systems Implementation
• Process Improvement

You will ideally have experience in:

• Business process improvement and operational transformation.
• Process mapping and workflow redesign.
• Systems implementation, migration or integration projects.
• Continuous improvement methodologies.
• Stakeholder engagement and change management.
• Delivering projects across multi-site or multi-business environments.

Experience with CAFM, ERP, FSM or operational management systems would be advantageous but is not essential.

What's on Offer?

• £60,000 - £70,000 total package.
• Performance-related bonus up to 20% annually.
• Private healthcare.
• Pension scheme.
• Hybrid working.
• Significant exposure to senior leadership.
• Opportunity to lead major transformation initiatives.
• Long-term career progression within a growing organisation.
• The chance to make a genuine impact on how the business operates and scales.

Apply

If you're passionate about process improvement, operational excellence and using technology to create scalable business performance, we'd love to hear from you.

Joe Firth

Director 300 North Recruitment

(url removed)