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housing officer
Reed
Temporary Accommodation Officer
Reed Haywards Heath, Sussex
Temporary Accommodation Officer 3-Month Temporary Contract £18 - £20 per hour Hybrid Working We are currently recruiting for a Temporary Accommodation Officer to join a busy and supportive Housing team on an initial 3-month temporary contract. This is an excellent opportunity for a strong administrator who is highly organised, proactive, and able to work effectively in a fast-paced and ever-changing environment. Whilst experience within housing is beneficial, it is not essential. The successful candidate will be a quick learner with the ability to pick up housing legislation and processes as they develop within the role. The Role This is a varied position combining administration, customer service, tenancy support, property inspections, and stakeholder liaison. No two days are the same. You will be responsible for supporting households placed in temporary accommodation, carrying out sign-ups, conducting property inspections, liaising with accommodation providers, and assisting residents to access the support they need. You may also be required to respond to urgent situations, arranging essential items for vulnerable residents and ensuring accommodation is safe, suitable, and compliant. What We're Looking For The ideal candidate will have: Strong administrative experience with exceptional attention to detail. Excellent communication and interpersonal skills. A proactive approach and the confidence to use their own initiative. The ability to remain calm and empathetic when supporting vulnerable individuals. Strong organisational skills and the ability to manage a busy and varied workload. Excellent IT skills, particularly Microsoft Excel, and the ability to quickly learn new systems, including maintenance and finance systems. The ability to work collaboratively as part of a team whilst also managing their own workload effectively. A flexible and adaptable approach to work. Additional Information This role involves a significant amount of time away from the office, including: Signing applicants into temporary accommodation. Conducting property inspections and safety checks. Liaising with accommodation providers and landlords. Supporting vulnerable residents in emergency situations, including sourcing essential household items where required. A full driving licence and access to a vehicle would therefore be highly desirable. What's On Offer? Initial 3-month temporary assignment. Hybrid and flexible working arrangements. A rewarding role where you can make a genuine difference to people's lives. Supportive team environment. Immediate start available. If you are a motivated administrator with strong people skills, a compassionate approach, and the ability to thrive in a varied and rewarding role, we would love to hear from you.
14/07/2026
Seasonal
Temporary Accommodation Officer 3-Month Temporary Contract £18 - £20 per hour Hybrid Working We are currently recruiting for a Temporary Accommodation Officer to join a busy and supportive Housing team on an initial 3-month temporary contract. This is an excellent opportunity for a strong administrator who is highly organised, proactive, and able to work effectively in a fast-paced and ever-changing environment. Whilst experience within housing is beneficial, it is not essential. The successful candidate will be a quick learner with the ability to pick up housing legislation and processes as they develop within the role. The Role This is a varied position combining administration, customer service, tenancy support, property inspections, and stakeholder liaison. No two days are the same. You will be responsible for supporting households placed in temporary accommodation, carrying out sign-ups, conducting property inspections, liaising with accommodation providers, and assisting residents to access the support they need. You may also be required to respond to urgent situations, arranging essential items for vulnerable residents and ensuring accommodation is safe, suitable, and compliant. What We're Looking For The ideal candidate will have: Strong administrative experience with exceptional attention to detail. Excellent communication and interpersonal skills. A proactive approach and the confidence to use their own initiative. The ability to remain calm and empathetic when supporting vulnerable individuals. Strong organisational skills and the ability to manage a busy and varied workload. Excellent IT skills, particularly Microsoft Excel, and the ability to quickly learn new systems, including maintenance and finance systems. The ability to work collaboratively as part of a team whilst also managing their own workload effectively. A flexible and adaptable approach to work. Additional Information This role involves a significant amount of time away from the office, including: Signing applicants into temporary accommodation. Conducting property inspections and safety checks. Liaising with accommodation providers and landlords. Supporting vulnerable residents in emergency situations, including sourcing essential household items where required. A full driving licence and access to a vehicle would therefore be highly desirable. What's On Offer? Initial 3-month temporary assignment. Hybrid and flexible working arrangements. A rewarding role where you can make a genuine difference to people's lives. Supportive team environment. Immediate start available. If you are a motivated administrator with strong people skills, a compassionate approach, and the ability to thrive in a varied and rewarding role, we would love to hear from you.
Morgan Sindall Property Services
Project Co-Ordinator / RLO
Morgan Sindall Property Services Welwyn Garden City, Hertfordshire
Full Time, Permanent We have an excellent opportunity for a Project Co-ordinator / Resident Liaison Officer on our Welwyn & Hatfield Planned team. This is an exciting opportunity to play a key role in the delivery of refurbishment and planned maintenance projects for housing associations and local authorities, helping us improve homes and create lasting positive impact within communities across the UK. The Role As Project Coordinator/RLO, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You may also be required to visit site to support Resident Liaison Officer (RLO) duties where necessary. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with clients, subcontractors, residents and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is a fully office-based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. You must hold a full UK driving licence and have held it for a minimum of 12 months, as this role includes either a company car or a car allowance. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
14/07/2026
Full time
Full Time, Permanent We have an excellent opportunity for a Project Co-ordinator / Resident Liaison Officer on our Welwyn & Hatfield Planned team. This is an exciting opportunity to play a key role in the delivery of refurbishment and planned maintenance projects for housing associations and local authorities, helping us improve homes and create lasting positive impact within communities across the UK. The Role As Project Coordinator/RLO, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You may also be required to visit site to support Resident Liaison Officer (RLO) duties where necessary. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with clients, subcontractors, residents and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is a fully office-based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. You must hold a full UK driving licence and have held it for a minimum of 12 months, as this role includes either a company car or a car allowance. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
Reed Specialist Recruitment
ASB Officer
Reed Specialist Recruitment Morden, Surrey
ASB Officer Hourly Rate: 22.03 PAYE or 29.49 Umbrella per hour Location: London SE20 or Morden SM4 (depending on which location is more suitable) Job Type: Temporary (3 months with potential extension) We are seeking two ASB Officers to join a Housing Association based in South London, ideally based in Croydon. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your application with a fully updated CV attached
14/07/2026
Seasonal
ASB Officer Hourly Rate: 22.03 PAYE or 29.49 Umbrella per hour Location: London SE20 or Morden SM4 (depending on which location is more suitable) Job Type: Temporary (3 months with potential extension) We are seeking two ASB Officers to join a Housing Association based in South London, ideally based in Croydon. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your application with a fully updated CV attached
hireful
Compliance Officer
hireful City, Liverpool
Are you an experienced compliance professional who has worked in the construction/property industry , looking to play a key role in a robust governance environment? In this role, you will support the delivery of the compliance management framework across vital maintenance activities and c onstruction projects. Working closely with operational, commercial, procurement, health and safety, and compliance teams, you will ensure robust governance, accurate reporting, and effective risk management. What You ll Be Doing: Supporting the delivery of the subcontractor compliance framework across all business areas. Producing accurate compliance reports, management information, and data analysis; developing dashboards and reporting frameworks to provide insight into subcontractor performance. Coordinating subcontractor onboarding and pre-qualification processes, ensuring all insurances, company info, and operative competency evidence are obtained, verified, and maintained. Undertaking compliance audits, monitoring exercises, and risk due diligence. You'll identify areas of non-compliance and support corrective actions. Working closely with Commercial, Operational, Procurement, and H&S teams to maintain a consistent approach to supply chain governance. Supporting the implementation of performance management systems, data storage solutions, and data-driven operational improvements. What You Need: Ideally a relevant qualification in compliance, risk management, or supply chain (e.g., ICA, IRM, CIPS, or equivalent). Proven experience working within a compliance, risk management, governance, or supply chain compliance environment. Experience monitoring subcontractor performance , analysing complex data, and producing meaningful management information. Knowledge of the Building Safety Act and related compliance requirements. Experience using housing or contractor management systems. Advanced Microsoft Excel skills (experience with SQL or report-building is highly desirable). This role covers sites around Liverpool, St Helens, Warrington and surrounding areas so you must have a full UK driving license and be happy to travel around the North West as required. Why You'll Love This Job: Competitive salary £38,109 Company vehicle provided + fuel card 24 days holiday (plus bank holidays, increasing a day per year with service) Enhanced parental leave and pay Health and Wellbeing services Pension Company sick pay If you have experience working in a similar role and are on the lookout for your next permanent, full time career move, then apply today!
14/07/2026
Full time
Are you an experienced compliance professional who has worked in the construction/property industry , looking to play a key role in a robust governance environment? In this role, you will support the delivery of the compliance management framework across vital maintenance activities and c onstruction projects. Working closely with operational, commercial, procurement, health and safety, and compliance teams, you will ensure robust governance, accurate reporting, and effective risk management. What You ll Be Doing: Supporting the delivery of the subcontractor compliance framework across all business areas. Producing accurate compliance reports, management information, and data analysis; developing dashboards and reporting frameworks to provide insight into subcontractor performance. Coordinating subcontractor onboarding and pre-qualification processes, ensuring all insurances, company info, and operative competency evidence are obtained, verified, and maintained. Undertaking compliance audits, monitoring exercises, and risk due diligence. You'll identify areas of non-compliance and support corrective actions. Working closely with Commercial, Operational, Procurement, and H&S teams to maintain a consistent approach to supply chain governance. Supporting the implementation of performance management systems, data storage solutions, and data-driven operational improvements. What You Need: Ideally a relevant qualification in compliance, risk management, or supply chain (e.g., ICA, IRM, CIPS, or equivalent). Proven experience working within a compliance, risk management, governance, or supply chain compliance environment. Experience monitoring subcontractor performance , analysing complex data, and producing meaningful management information. Knowledge of the Building Safety Act and related compliance requirements. Experience using housing or contractor management systems. Advanced Microsoft Excel skills (experience with SQL or report-building is highly desirable). This role covers sites around Liverpool, St Helens, Warrington and surrounding areas so you must have a full UK driving license and be happy to travel around the North West as required. Why You'll Love This Job: Competitive salary £38,109 Company vehicle provided + fuel card 24 days holiday (plus bank holidays, increasing a day per year with service) Enhanced parental leave and pay Health and Wellbeing services Pension Company sick pay If you have experience working in a similar role and are on the lookout for your next permanent, full time career move, then apply today!
hireful
Compliance Officer
hireful Woolston, Warrington
Are you an experienced compliance professional who has worked in the construction/property industry , looking to play a key role in a robust governance environment? In this role, you will support the delivery of the compliance management framework across vital maintenance activities and c onstruction projects. Working closely with operational, commercial, procurement, health and safety, and compliance teams, you will ensure robust governance, accurate reporting, and effective risk management. What You ll Be Doing: Supporting the delivery of the subcontractor compliance framework across all business areas. Producing accurate compliance reports, management information, and data analysis; developing dashboards and reporting frameworks to provide insight into subcontractor performance. Coordinating subcontractor onboarding and pre-qualification processes, ensuring all insurances, company info, and operative competency evidence are obtained, verified, and maintained. Undertaking compliance audits, monitoring exercises, and risk due diligence. You'll identify areas of non-compliance and support corrective actions. Working closely with Commercial, Operational, Procurement, and H&S teams to maintain a consistent approach to supply chain governance. Supporting the implementation of performance management systems, data storage solutions, and data-driven operational improvements. What You Need: Ideally a relevant qualification in compliance, risk management, or supply chain (e.g., ICA, IRM, CIPS, or equivalent). Proven experience working within a compliance, risk management, governance, or supply chain compliance environment. Experience monitoring subcontractor performance , analysing complex data, and producing meaningful management information. Knowledge of the Building Safety Act and related compliance requirements. Experience using housing or contractor management systems. Advanced Microsoft Excel skills (experience with SQL or report-building is highly desirable). This role covers sites around Liverpool, St Helens, Warrington and surrounding areas so you must have a full UK driving license and be happy to travel around the North West as required. Why You'll Love This Job: Competitive salary £38,109 Company vehicle provided + fuel card 24 days holiday (plus bank holidays, increasing a day per year with service) Enhanced parental leave and pay Health and Wellbeing services Pension Company sick pay If you have experience working in a similar role and are on the lookout for your next permanent, full time career move, then apply today!
14/07/2026
Full time
Are you an experienced compliance professional who has worked in the construction/property industry , looking to play a key role in a robust governance environment? In this role, you will support the delivery of the compliance management framework across vital maintenance activities and c onstruction projects. Working closely with operational, commercial, procurement, health and safety, and compliance teams, you will ensure robust governance, accurate reporting, and effective risk management. What You ll Be Doing: Supporting the delivery of the subcontractor compliance framework across all business areas. Producing accurate compliance reports, management information, and data analysis; developing dashboards and reporting frameworks to provide insight into subcontractor performance. Coordinating subcontractor onboarding and pre-qualification processes, ensuring all insurances, company info, and operative competency evidence are obtained, verified, and maintained. Undertaking compliance audits, monitoring exercises, and risk due diligence. You'll identify areas of non-compliance and support corrective actions. Working closely with Commercial, Operational, Procurement, and H&S teams to maintain a consistent approach to supply chain governance. Supporting the implementation of performance management systems, data storage solutions, and data-driven operational improvements. What You Need: Ideally a relevant qualification in compliance, risk management, or supply chain (e.g., ICA, IRM, CIPS, or equivalent). Proven experience working within a compliance, risk management, governance, or supply chain compliance environment. Experience monitoring subcontractor performance , analysing complex data, and producing meaningful management information. Knowledge of the Building Safety Act and related compliance requirements. Experience using housing or contractor management systems. Advanced Microsoft Excel skills (experience with SQL or report-building is highly desirable). This role covers sites around Liverpool, St Helens, Warrington and surrounding areas so you must have a full UK driving license and be happy to travel around the North West as required. Why You'll Love This Job: Competitive salary £38,109 Company vehicle provided + fuel card 24 days holiday (plus bank holidays, increasing a day per year with service) Enhanced parental leave and pay Health and Wellbeing services Pension Company sick pay If you have experience working in a similar role and are on the lookout for your next permanent, full time career move, then apply today!
CSC Recruitment Ltd
RLO
CSC Recruitment Ltd
Job Advert: Resident Liaison Officer (RLO) - External Works Position: Resident Liaison Officer (RLO) Location: Surrey Contract Type: Temporary (40-week contract) Rate: Negotiable depending on experience Start Date: ASAP About the Role We are seeking an experienced and highly proactive Resident Liaison Officer (RLO) for a 40-week temporary contract in Surrey. Working on behalf of a main contractor, you will act as the primary link between the site delivery team, the client, and the residents during a major external refurbishment programme. The project involves external works on 2 high-rise blocks (approximately 100 units) , focusing on external wall systems, cladding/facade upgrades, and associated external repairs. Key Responsibilities Primary Point of Contact: Act as the first point of contact for all residents, addressing queries, handling complaints, and keeping them updated on the project's progress. Access & Coordination: Coordinate scaffold access, internal surveys, and key dates with residents to ensure minimal disruption and keep the contractor's program on schedule. Resident Communications: Deliver notices, conduct pre-start meetings, and manage expectations regarding noise, scaffolding, and external work sequencing. Record Keeping: Maintain accurate, up-to-date daily logs of resident interactions, complaints, and access agreements. Dispute Resolution: Resolve issues swiftly and professionally on-site to maintain positive community relations. What We Are Looking For Proven RLO Experience: Must have a solid background working as an RLO or Tenant Liaison Officer (TLO) within social housing, ideally on external works, facade remediation, or high-rise/tower block schemes . High-Rise Familiarity: Comfort working with the specific logistics of high-rise developments (e.g., scaffolding, cradle systems, lift coordination) is highly desirable. Exceptional Communication: Outstanding interpersonal skills with a calm, empathetic, and resilient approach to resident needs. Organised & IT Literate: Ability to manage trackers and keep neat records of resident communication. Transport: Full UK driving licence and access to a vehicle for local travel. What's on Offer? A stable 40-week contract Excellent day rates with weekly pay. Great team environment and supportive site management.
14/07/2026
Seasonal
Job Advert: Resident Liaison Officer (RLO) - External Works Position: Resident Liaison Officer (RLO) Location: Surrey Contract Type: Temporary (40-week contract) Rate: Negotiable depending on experience Start Date: ASAP About the Role We are seeking an experienced and highly proactive Resident Liaison Officer (RLO) for a 40-week temporary contract in Surrey. Working on behalf of a main contractor, you will act as the primary link between the site delivery team, the client, and the residents during a major external refurbishment programme. The project involves external works on 2 high-rise blocks (approximately 100 units) , focusing on external wall systems, cladding/facade upgrades, and associated external repairs. Key Responsibilities Primary Point of Contact: Act as the first point of contact for all residents, addressing queries, handling complaints, and keeping them updated on the project's progress. Access & Coordination: Coordinate scaffold access, internal surveys, and key dates with residents to ensure minimal disruption and keep the contractor's program on schedule. Resident Communications: Deliver notices, conduct pre-start meetings, and manage expectations regarding noise, scaffolding, and external work sequencing. Record Keeping: Maintain accurate, up-to-date daily logs of resident interactions, complaints, and access agreements. Dispute Resolution: Resolve issues swiftly and professionally on-site to maintain positive community relations. What We Are Looking For Proven RLO Experience: Must have a solid background working as an RLO or Tenant Liaison Officer (TLO) within social housing, ideally on external works, facade remediation, or high-rise/tower block schemes . High-Rise Familiarity: Comfort working with the specific logistics of high-rise developments (e.g., scaffolding, cradle systems, lift coordination) is highly desirable. Exceptional Communication: Outstanding interpersonal skills with a calm, empathetic, and resilient approach to resident needs. Organised & IT Literate: Ability to manage trackers and keep neat records of resident communication. Transport: Full UK driving licence and access to a vehicle for local travel. What's on Offer? A stable 40-week contract Excellent day rates with weekly pay. Great team environment and supportive site management.
Amplius
Estate Services Officer
Amplius Grimsby, Lincolnshire
Estate Services Officer £29,137.58 per year Grimsby Permanent, Full Time Are you an experienced handyperson? Join Amplius as an Estate Services Officer and play a key role in creating safe, clean and welcoming places for our customers to call home. From maintaining our estates and schemes to preparing homes for new customers, no two days are the same. If you take pride in a job well done and enjoy seeing the impact of your work, we d love to hear from you. Salary: £29,137.58 per year Contract: Permanent, full time Location: Grimsby Your week: 37 hours - Mon, Tue, Wed, Thurs 8am to 4pm & Fri 8am to 3.30pm You can read about our fantastic colleague benefits here - Amplius colleague benefits Snapshot of your role Keep communal areas clean, tidy and free from rubbish and graffiti. Carry out minor repairs and maintenance in communal areas and properties. Report larger repairs to the Works Supervisor and complete repairs as instructed. Carry out regular checks of communal areas and report any damage or issues. Complete fire alarm checks when required and keep accurate records. Prepare empty properties for new customers by carrying out repairs, decorating and clearing rooms. Help keep properties in good condition by completing maintenance and void works within agreed timescales. What you ll need to thrive in this role Handyperson experience - carrying out cleaning, maintenance, decorating or repair work. Experience working with customers and providing a good service. Skills in practical tasks such as painting, decorating, cleaning, basic joinery and minor plumbing repairs. An understanding of fire safety procedures, customer confidentiality and privacy requirements. Good communication skills and the ability to keep accurate records. A positive, reliable and friendly approach, with the ability to work independently and as part of a team. Important - DBS clearance, a full UK driving licence, access to your own vehicle and right to work in the UK are all essential requirements. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing Date: 19th July Interviews in Grimsby: 23rd July We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
14/07/2026
Full time
Estate Services Officer £29,137.58 per year Grimsby Permanent, Full Time Are you an experienced handyperson? Join Amplius as an Estate Services Officer and play a key role in creating safe, clean and welcoming places for our customers to call home. From maintaining our estates and schemes to preparing homes for new customers, no two days are the same. If you take pride in a job well done and enjoy seeing the impact of your work, we d love to hear from you. Salary: £29,137.58 per year Contract: Permanent, full time Location: Grimsby Your week: 37 hours - Mon, Tue, Wed, Thurs 8am to 4pm & Fri 8am to 3.30pm You can read about our fantastic colleague benefits here - Amplius colleague benefits Snapshot of your role Keep communal areas clean, tidy and free from rubbish and graffiti. Carry out minor repairs and maintenance in communal areas and properties. Report larger repairs to the Works Supervisor and complete repairs as instructed. Carry out regular checks of communal areas and report any damage or issues. Complete fire alarm checks when required and keep accurate records. Prepare empty properties for new customers by carrying out repairs, decorating and clearing rooms. Help keep properties in good condition by completing maintenance and void works within agreed timescales. What you ll need to thrive in this role Handyperson experience - carrying out cleaning, maintenance, decorating or repair work. Experience working with customers and providing a good service. Skills in practical tasks such as painting, decorating, cleaning, basic joinery and minor plumbing repairs. An understanding of fire safety procedures, customer confidentiality and privacy requirements. Good communication skills and the ability to keep accurate records. A positive, reliable and friendly approach, with the ability to work independently and as part of a team. Important - DBS clearance, a full UK driving licence, access to your own vehicle and right to work in the UK are all essential requirements. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing Date: 19th July Interviews in Grimsby: 23rd July We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Construction Resources
Customer Liaison Officer
Construction Resources
Customer Liaison Officer Location: Sheffield Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
14/07/2026
Full time
Customer Liaison Officer Location: Sheffield Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Building Careers UK
Subcontractor Compliance Officer
Building Careers UK City, Liverpool
We're looking for a proactive and detail-oriented Subcontractor Compliance Officer to join our Supply Chain Compliance team. In this role, you'll help deliver and maintain our subcontractor compliance framework across both maintenance operations and construction projects. This is an excellent opportunity for an experienced compliance professional to make a real impact by ensuring our subcontractors meet the highest standards of governance, safety and regulatory compliance. You'll play a key role in monitoring performance, managing compliance data, supporting operational reporting and driving continuous improvement across the business. Working closely with colleagues across Operations, Commercial, Procurement, Health & Safety and Business Compliance, you'll help strengthen supply chain governance, minimise risk and support informed decision-making. Location This role covers the North West region, primarily supporting our operations across Liverpool, St Helens and Warrington . Regular travel across our operating areas and to other business locations will be required. What you'll be doing As our Subcontractor Compliance Officer, you will: Support the Building Safety Act and Subcontractor Compliance Manager in delivering the subcontractor compliance framework across the business. Produce accurate compliance reports, management information and data analysis to support operational and strategic decision-making. Develop and maintain reporting dashboards that provide meaningful insight into subcontractor performance and compliance. Coordinate subcontractor onboarding and pre-qualification activities, ensuring all required documentation is received, verified and maintained. Manage subcontractor compliance records, including insurance documentation, company information and evidence of operative competence. Carry out compliance audits, due diligence checks and monitoring activities to ensure adherence to business, contractual and regulatory requirements. Identify areas of non-compliance, supporting corrective actions that reduce risk and improve performance. Maintain accurate compliance documentation while ensuring quality assurance standards are consistently met. Analyse compliance and performance data to identify trends, risks and opportunities for operational improvement. Collaborate with Commercial, Operational, Procurement, Health & Safety and Business Compliance teams to ensure a consistent approach to supply chain governance. Support the implementation of performance management systems, data storage solutions and continuous improvement initiatives. Represent the compliance function at meetings, training sessions and supply chain events where required. What we're looking for You'll be a highly organised and analytical individual with a passion for compliance, governance and continuous improvement. You'll be comfortable working with data, building strong relationships with stakeholders and managing multiple priorities in a fast-paced environment. You'll also have: Essential A business qualification equivalent to NVQ Level 3, or a willingness to work towards one. GCSE Maths and English (or equivalent). Experience working in a compliance, governance or risk management environment. Experience monitoring performance, analysing data and producing meaningful management information. Strong analytical, numerical and problem-solving skills. Advanced Microsoft Excel skills and experience working with reporting and performance data. Excellent organisational skills with the ability to manage competing priorities and maintain accurate records. Strong communication and stakeholder management skills, with the ability to build effective working relationships across internal teams and external supply chain partners. The ability to work independently, use initiative and adapt to changing business priorities. A full UK driving licence. A recognised compliance, risk management or supply chain qualification (such as ICA, IRM, CIPS or equivalent). Experience implementing compliance, governance or continuous improvement initiatives. Experience of subcontractor or supply chain compliance management. Knowledge of the Building Safety Act and associated compliance requirements. Experience using housing management or contractor management systems. SQL or reporting/dashboard development experience. INDC
14/07/2026
Full time
We're looking for a proactive and detail-oriented Subcontractor Compliance Officer to join our Supply Chain Compliance team. In this role, you'll help deliver and maintain our subcontractor compliance framework across both maintenance operations and construction projects. This is an excellent opportunity for an experienced compliance professional to make a real impact by ensuring our subcontractors meet the highest standards of governance, safety and regulatory compliance. You'll play a key role in monitoring performance, managing compliance data, supporting operational reporting and driving continuous improvement across the business. Working closely with colleagues across Operations, Commercial, Procurement, Health & Safety and Business Compliance, you'll help strengthen supply chain governance, minimise risk and support informed decision-making. Location This role covers the North West region, primarily supporting our operations across Liverpool, St Helens and Warrington . Regular travel across our operating areas and to other business locations will be required. What you'll be doing As our Subcontractor Compliance Officer, you will: Support the Building Safety Act and Subcontractor Compliance Manager in delivering the subcontractor compliance framework across the business. Produce accurate compliance reports, management information and data analysis to support operational and strategic decision-making. Develop and maintain reporting dashboards that provide meaningful insight into subcontractor performance and compliance. Coordinate subcontractor onboarding and pre-qualification activities, ensuring all required documentation is received, verified and maintained. Manage subcontractor compliance records, including insurance documentation, company information and evidence of operative competence. Carry out compliance audits, due diligence checks and monitoring activities to ensure adherence to business, contractual and regulatory requirements. Identify areas of non-compliance, supporting corrective actions that reduce risk and improve performance. Maintain accurate compliance documentation while ensuring quality assurance standards are consistently met. Analyse compliance and performance data to identify trends, risks and opportunities for operational improvement. Collaborate with Commercial, Operational, Procurement, Health & Safety and Business Compliance teams to ensure a consistent approach to supply chain governance. Support the implementation of performance management systems, data storage solutions and continuous improvement initiatives. Represent the compliance function at meetings, training sessions and supply chain events where required. What we're looking for You'll be a highly organised and analytical individual with a passion for compliance, governance and continuous improvement. You'll be comfortable working with data, building strong relationships with stakeholders and managing multiple priorities in a fast-paced environment. You'll also have: Essential A business qualification equivalent to NVQ Level 3, or a willingness to work towards one. GCSE Maths and English (or equivalent). Experience working in a compliance, governance or risk management environment. Experience monitoring performance, analysing data and producing meaningful management information. Strong analytical, numerical and problem-solving skills. Advanced Microsoft Excel skills and experience working with reporting and performance data. Excellent organisational skills with the ability to manage competing priorities and maintain accurate records. Strong communication and stakeholder management skills, with the ability to build effective working relationships across internal teams and external supply chain partners. The ability to work independently, use initiative and adapt to changing business priorities. A full UK driving licence. A recognised compliance, risk management or supply chain qualification (such as ICA, IRM, CIPS or equivalent). Experience implementing compliance, governance or continuous improvement initiatives. Experience of subcontractor or supply chain compliance management. Knowledge of the Building Safety Act and associated compliance requirements. Experience using housing management or contractor management systems. SQL or reporting/dashboard development experience. INDC
RG Setsquare
Housing Officer
RG Setsquare City, Manchester
Eden Brown are seeking a highly experienced Housing Officer on a 2 month contract situated in Manchester The role as Housing Officer will involve full time office work - No hybrid option As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
14/07/2026
Seasonal
Eden Brown are seeking a highly experienced Housing Officer on a 2 month contract situated in Manchester The role as Housing Officer will involve full time office work - No hybrid option As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Ackerman Pierce Ltd
Housing Register Officer
Ackerman Pierce Ltd Hammersmith And Fulham, London
We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team. This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing. As a Housing Register Officer , you will play a key role in maintaining an accurate and fair housing register , assessing applications in accordance with housing legislation and the Council's Allocations Policy, and providing excellent advice and support to customers throughout the application process. About the RoleYou will be responsible for assessing new housing applications , reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions. Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements. Key Responsibilities Assess applications to join the housing register in line with housing legislation and the Council's Allocations Policy. Verify applicant information, including identity, residency, income, medical information, and housing circumstances. Determine eligibility, qualification, and priority banding based on evidence and policy. Review changes in applicants' circumstances and reassess applications where required. Communicate decisions clearly, providing advice on housing options and review rights where applicable. Maintain accurate and up-to-date records using the housing management system. Respond to enquiries from applicants, elected members, partner agencies, and other stakeholders. Work collaboratively with Housing Options, Lettings, Registered Providers, Adult and Children's Services, and other internal teams. Support the administration of choice-based lettings and nomination processes where required. Ensure compliance with data protection legislation, safeguarding responsibilities, and customer service standards. About You Experience working within housing, customer services, local government, or a similar public service environment. Knowledge of social housing allocations, housing register processes, or a willingness to develop expertise in this area. Excellent customer service and communication skills, with the ability to explain complex policies clearly and sensitively. Strong organisational skills and the ability to manage a busy workload while meeting deadlines. Good analytical and decision-making skills with excellent attention to detail. Experience interpreting policies and applying them consistently and fairly. Confidence using IT systems and Microsoft Office applications. A commitment to delivering fair, inclusive, and customer-focused services. If you have the relevant skills then please apply today!
14/07/2026
Seasonal
We are looking for an organised, customer-focused Housing Register Officer to join our Housing Services team. This is an excellent opportunity for someone who is passionate about delivering high-quality public services and helping people access social housing. As a Housing Register Officer , you will play a key role in maintaining an accurate and fair housing register , assessing applications in accordance with housing legislation and the Council's Allocations Policy, and providing excellent advice and support to customers throughout the application process. About the RoleYou will be responsible for assessing new housing applications , reviewing existing applications, determining eligibility and priority, and ensuring applicants receive clear, timely decisions. Working closely with colleagues across Housing Services and external partner organisations, you will help ensure that social housing is allocated fairly, transparently, and in line with statutory requirements. Key Responsibilities Assess applications to join the housing register in line with housing legislation and the Council's Allocations Policy. Verify applicant information, including identity, residency, income, medical information, and housing circumstances. Determine eligibility, qualification, and priority banding based on evidence and policy. Review changes in applicants' circumstances and reassess applications where required. Communicate decisions clearly, providing advice on housing options and review rights where applicable. Maintain accurate and up-to-date records using the housing management system. Respond to enquiries from applicants, elected members, partner agencies, and other stakeholders. Work collaboratively with Housing Options, Lettings, Registered Providers, Adult and Children's Services, and other internal teams. Support the administration of choice-based lettings and nomination processes where required. Ensure compliance with data protection legislation, safeguarding responsibilities, and customer service standards. About You Experience working within housing, customer services, local government, or a similar public service environment. Knowledge of social housing allocations, housing register processes, or a willingness to develop expertise in this area. Excellent customer service and communication skills, with the ability to explain complex policies clearly and sensitively. Strong organisational skills and the ability to manage a busy workload while meeting deadlines. Good analytical and decision-making skills with excellent attention to detail. Experience interpreting policies and applying them consistently and fairly. Confidence using IT systems and Microsoft Office applications. A commitment to delivering fair, inclusive, and customer-focused services. If you have the relevant skills then please apply today!
bpha
Housing Officer Homeownership
bpha
Housing Officer Homeownership Location: Bedfordshire / Oxfordshire / Cambridgeshire Corridor Contract: Full Time Permanent Salary: up to 35,500 including car allowance Are you passionate about delivering outstanding customer service and making a positive difference in people's lives? We are looking for a proactive and customer-focused Housing Officer Homeownership to provide high-quality housing management services to leasehold, freehold and shared ownership customers. You will act as a trusted point of contact, ensuring customers receive responsive, professional and compliant support throughout their homeownership journey. What You'll Be Doing Manage a portfolio of homeownership cases and act as the primary contact for customers. Provide advice and support on leasehold, freehold and shared ownership matters. Maximise income collection through effective management of service charge, ground rent and shared ownership arrears. Respond to customer enquiries and complaints in a timely, professional and fair manner. Work collaboratively with internal teams including estates, planned works, service charges, sales and customer services. Identify vulnerable customers and make referrals to specialist support services where appropriate. Support legal action, mediation, court and tribunal processes when required. Carry out estate visits and support customer engagement activities. Recognise safeguarding and domestic abuse concerns and ensure appropriate action is taken. Contribute to projects and continuous service improvement initiatives. You will be a confident and empathetic housing professional who is able to balance excellent customer service with effective tenancy and leasehold management. Experience within housing management, leasehold management, tenancy management or neighbourhood services. Proven debt management and arrears recovery experience. Knowledge of leasehold services and homeownership products. Excellent communication, negotiation and influencing sk
14/07/2026
Full time
Housing Officer Homeownership Location: Bedfordshire / Oxfordshire / Cambridgeshire Corridor Contract: Full Time Permanent Salary: up to 35,500 including car allowance Are you passionate about delivering outstanding customer service and making a positive difference in people's lives? We are looking for a proactive and customer-focused Housing Officer Homeownership to provide high-quality housing management services to leasehold, freehold and shared ownership customers. You will act as a trusted point of contact, ensuring customers receive responsive, professional and compliant support throughout their homeownership journey. What You'll Be Doing Manage a portfolio of homeownership cases and act as the primary contact for customers. Provide advice and support on leasehold, freehold and shared ownership matters. Maximise income collection through effective management of service charge, ground rent and shared ownership arrears. Respond to customer enquiries and complaints in a timely, professional and fair manner. Work collaboratively with internal teams including estates, planned works, service charges, sales and customer services. Identify vulnerable customers and make referrals to specialist support services where appropriate. Support legal action, mediation, court and tribunal processes when required. Carry out estate visits and support customer engagement activities. Recognise safeguarding and domestic abuse concerns and ensure appropriate action is taken. Contribute to projects and continuous service improvement initiatives. You will be a confident and empathetic housing professional who is able to balance excellent customer service with effective tenancy and leasehold management. Experience within housing management, leasehold management, tenancy management or neighbourhood services. Proven debt management and arrears recovery experience. Knowledge of leasehold services and homeownership products. Excellent communication, negotiation and influencing sk
Ackerman Pierce Ltd
Housing Options Officer
Ackerman Pierce Ltd Slough, Berkshire
As a Housing Options Officer , you will assess housing needs, provide comprehensive housing advice, and work with customers to identify realistic housing options . You will have a key role in preventing homelessness by developing personalised housing plans and working collaboratively with internal departments and external partners. Key Responsibilities Interview and assess customers seeking housing assistance. Provide high-quality housing advice in line with current housing legislation and best practice. Carry out homelessness assessments and make statutory decisions. Develop and review Personalised Housing Plans with customers. Negotiate with landlords, housing providers, and partner agencies to prevent homelessness wherever possible. Manage a varied caseload, ensuring accurate records and timely case management. Work closely with social services, support agencies, registered providers, and voluntary organisations. Ensure all decisions are lawful, evidence-based, and customer-focused. Contribute to safeguarding responsibilities and identify vulnerable customers requiring additional support. Maintain up-to-date knowledge of housing legislation, welfare reform, and local housing initiatives. About You Experience working in housing options, homelessness, housing management, or a related service. A sound understanding of homelessness legislation, including the Homelessness Reduction Act 2017. Excellent interviewing, negotiation, and problem-solving skills. Strong communication skills with the ability to build positive relationships with customers and partner organisations. The ability to manage competing priorities while maintaining high standards of customer service. Experience maintaining accurate case records and preparing written decisions. Confidence using case management systems and Microsoft Office applications. A commitment to equality, diversity, inclusion, and safeguarding. If you have the relevant skills then please apply today!
14/07/2026
Seasonal
As a Housing Options Officer , you will assess housing needs, provide comprehensive housing advice, and work with customers to identify realistic housing options . You will have a key role in preventing homelessness by developing personalised housing plans and working collaboratively with internal departments and external partners. Key Responsibilities Interview and assess customers seeking housing assistance. Provide high-quality housing advice in line with current housing legislation and best practice. Carry out homelessness assessments and make statutory decisions. Develop and review Personalised Housing Plans with customers. Negotiate with landlords, housing providers, and partner agencies to prevent homelessness wherever possible. Manage a varied caseload, ensuring accurate records and timely case management. Work closely with social services, support agencies, registered providers, and voluntary organisations. Ensure all decisions are lawful, evidence-based, and customer-focused. Contribute to safeguarding responsibilities and identify vulnerable customers requiring additional support. Maintain up-to-date knowledge of housing legislation, welfare reform, and local housing initiatives. About You Experience working in housing options, homelessness, housing management, or a related service. A sound understanding of homelessness legislation, including the Homelessness Reduction Act 2017. Excellent interviewing, negotiation, and problem-solving skills. Strong communication skills with the ability to build positive relationships with customers and partner organisations. The ability to manage competing priorities while maintaining high standards of customer service. Experience maintaining accurate case records and preparing written decisions. Confidence using case management systems and Microsoft Office applications. A commitment to equality, diversity, inclusion, and safeguarding. If you have the relevant skills then please apply today!
Howells Recruitment
Site Manager - Planned Retrofit Works
Howells Recruitment Cobham, Surrey
Site Manager - Planned Retrofit Works £55k - £60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
14/07/2026
Full time
Site Manager - Planned Retrofit Works £55k - £60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
Essential Employment
Disabled Facilities Grant Officers
Essential Employment
Experience in administering DFG's and interpreting recommendations provided by an Occupational Therapist A knowledge of building construction and ability to draw up a schedule of works required for a disabled facility grant based on an inspection Experience of carrying out financial means test assessments A knowledge of the Housing, Grants Construction and Regeneration Act which governs the process of DFG's Experience of surveying residential properties and preparing specifications, drawings, and schedules of work A strong understanding of building construction, building regulations, and health & safety Experience of managing adaptation or improvement projects, ideally including Disabled Facilities Grants If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website
14/07/2026
Seasonal
Experience in administering DFG's and interpreting recommendations provided by an Occupational Therapist A knowledge of building construction and ability to draw up a schedule of works required for a disabled facility grant based on an inspection Experience of carrying out financial means test assessments A knowledge of the Housing, Grants Construction and Regeneration Act which governs the process of DFG's Experience of surveying residential properties and preparing specifications, drawings, and schedules of work A strong understanding of building construction, building regulations, and health & safety Experience of managing adaptation or improvement projects, ideally including Disabled Facilities Grants If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Southwark Council
Senior Quantity Surveyor - Repairs and Maintenance
Southwark Council
Why Southwark? Southwark is a large, ambitious and progressive council with a 'can do' attitude and enviable reputation. As a council, we are successful, passionate and forward-thinking. Southwark has a varied mix of cultural communities, where over 120 languages are spoken in the borough. We have all the challenges you'd find in any inner city area. We are seeking an experienced Quantity Surveyor to provide commercial leadership across a large and fast-paced Repairs & Maintenance portfolio, covering around 3,000 monthly repairs and a mix of measured-term contracts. This is a key role within our Engineering and Compliance Team, ensuring robust financial control, value for money, and commercial transparency across a wide range of building fabric and domestic services works. You will be supporting contracts that include: Communal Repairs, Housing Aids and Adaptions Responsive repairs across plumbing, domestic electrics, carpentry and general builders' works Maintenance and minor refurbishment of communal areas Below- and above-ground drainage repairs Disrepair case management Voids requiring system replacements and refurbishments 24/7 emergency response works SHU & TRA properties What You'll Be Doing You will act as the commercial lead for Repairs & Maintenance contracts, responsible for: Reviewing contract documentation and preparing annual and in-year forecast budgets Ensuring valuations are auditable, accurate and aligned with contract conditions Managing monthly contractor valuations, including verification of provisional sums, quotations, partnering rates and technical compliance Providing budget oversight for Engineering, Compliance and Major Works teams Reviewing quotations for value for money and contractual compliance Managing risk cost monitoring and reporting Reconciling historic accounts and ensuring timely payments Issuing certificates, pay less notices and maintaining auditable commercial records What We're Looking For We are looking for someone who brings: Strong commercial governance experience within repairs, maintenance or housing services Ability to manage multiple live contracts in a high-volume environment Excellent analytical and negotiation skills Confidence overseeing financial controls and ensuring fair, timely contractor payments A collaborative, solutions-focused approach when working with engineers, compliance officers and delivery teams Additional Information Recruitment Timetable Closing Date: 20 July 2026 Shortlisting Date : 24 July 2026 Interview Date: 31 July 2026 At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. Benefits Working for Southwark Council - Southwark Attachments Click here to view the Job Description and Person Specification
14/07/2026
Full time
Why Southwark? Southwark is a large, ambitious and progressive council with a 'can do' attitude and enviable reputation. As a council, we are successful, passionate and forward-thinking. Southwark has a varied mix of cultural communities, where over 120 languages are spoken in the borough. We have all the challenges you'd find in any inner city area. We are seeking an experienced Quantity Surveyor to provide commercial leadership across a large and fast-paced Repairs & Maintenance portfolio, covering around 3,000 monthly repairs and a mix of measured-term contracts. This is a key role within our Engineering and Compliance Team, ensuring robust financial control, value for money, and commercial transparency across a wide range of building fabric and domestic services works. You will be supporting contracts that include: Communal Repairs, Housing Aids and Adaptions Responsive repairs across plumbing, domestic electrics, carpentry and general builders' works Maintenance and minor refurbishment of communal areas Below- and above-ground drainage repairs Disrepair case management Voids requiring system replacements and refurbishments 24/7 emergency response works SHU & TRA properties What You'll Be Doing You will act as the commercial lead for Repairs & Maintenance contracts, responsible for: Reviewing contract documentation and preparing annual and in-year forecast budgets Ensuring valuations are auditable, accurate and aligned with contract conditions Managing monthly contractor valuations, including verification of provisional sums, quotations, partnering rates and technical compliance Providing budget oversight for Engineering, Compliance and Major Works teams Reviewing quotations for value for money and contractual compliance Managing risk cost monitoring and reporting Reconciling historic accounts and ensuring timely payments Issuing certificates, pay less notices and maintaining auditable commercial records What We're Looking For We are looking for someone who brings: Strong commercial governance experience within repairs, maintenance or housing services Ability to manage multiple live contracts in a high-volume environment Excellent analytical and negotiation skills Confidence overseeing financial controls and ensuring fair, timely contractor payments A collaborative, solutions-focused approach when working with engineers, compliance officers and delivery teams Additional Information Recruitment Timetable Closing Date: 20 July 2026 Shortlisting Date : 24 July 2026 Interview Date: 31 July 2026 At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark's communities and the council's staff to tackle racism, injustice and inequality) underpins all that we do. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. Benefits Working for Southwark Council - Southwark Attachments Click here to view the Job Description and Person Specification
Michael Page Property and Construction
Leasehold Officer
Michael Page Property and Construction Sale, Cheshire
The Leaseholder Officer will oversee and manage all matters related to leasehold properties, ensuring compliance with regulations and effective communication with leaseholders. This temporary role in Manchester offers an excellent opportunity to contribute to the not-for-profit sector within the property department. Client Details This organisation operates in the not-for-profit industry and is dedicated to providing quality housing solutions. With a strong presence in Manchester, it is a small-sized entity focused on delivering excellent service to its customers while maintaining high standards in property management. Description Manage leaseholder accounts, including service charges and ground rents. Ensure compliance with lease agreements and relevant legislation. Act as the main point of contact for leaseholders, addressing queries and concerns effectively. Prepare and distribute service charge statements and related documentation. Coordinate maintenance and repair works with contractors and leaseholders. Investigate and resolve disputes or complaints in a timely manner. Maintain accurate records of leasehold properties and agreements. Collaborate with internal teams to ensure smooth property operations. Profile A successful Leaseholder Officer should have: Relevant experience in property management or leasehold services. Strong knowledge of lease agreements and property legislation. Excellent organisational and communication skills. The ability to handle queries and resolve issues professionally. Proficiency in maintaining accurate records and documentation. A proactive approach to collaborating with internal and external stakeholders. Job Offer Competitive hourly rate between £19.00 and £22.00. Opportunity to work in the not-for-profit sector in Manchester. Temporary position offering valuable experience within the property department. A supportive and professional work environment. If you are ready to make a meaningful impact as a Leaseholder Officer, we encourage you to apply today!
14/07/2026
Seasonal
The Leaseholder Officer will oversee and manage all matters related to leasehold properties, ensuring compliance with regulations and effective communication with leaseholders. This temporary role in Manchester offers an excellent opportunity to contribute to the not-for-profit sector within the property department. Client Details This organisation operates in the not-for-profit industry and is dedicated to providing quality housing solutions. With a strong presence in Manchester, it is a small-sized entity focused on delivering excellent service to its customers while maintaining high standards in property management. Description Manage leaseholder accounts, including service charges and ground rents. Ensure compliance with lease agreements and relevant legislation. Act as the main point of contact for leaseholders, addressing queries and concerns effectively. Prepare and distribute service charge statements and related documentation. Coordinate maintenance and repair works with contractors and leaseholders. Investigate and resolve disputes or complaints in a timely manner. Maintain accurate records of leasehold properties and agreements. Collaborate with internal teams to ensure smooth property operations. Profile A successful Leaseholder Officer should have: Relevant experience in property management or leasehold services. Strong knowledge of lease agreements and property legislation. Excellent organisational and communication skills. The ability to handle queries and resolve issues professionally. Proficiency in maintaining accurate records and documentation. A proactive approach to collaborating with internal and external stakeholders. Job Offer Competitive hourly rate between £19.00 and £22.00. Opportunity to work in the not-for-profit sector in Manchester. Temporary position offering valuable experience within the property department. A supportive and professional work environment. If you are ready to make a meaningful impact as a Leaseholder Officer, we encourage you to apply today!
Essential Employment
Lettings Manager
Essential Employment Norwich, Norfolk
Lettings Manager - 3 Month Temp Location: Long Stratton, Norfolk (Hybrid Working) Salary: £46,373.18 per annum equivalent £24.10 PAYE £32.01 Umbrella Hours: 37 hours per week, Monday-Friday Contract Length: 3 Months Start: ASAP DBS: Basic DBS Required Vacancy Brief Our client, a well-established Housing Association, is seeking an experienced Lettings Manager to lead and develop its lettings service on an interim 3-month basis. Reporting to the Director of Tenant Services, the successful candidate will oversee the end-to-end lettings function, drive performance across key housing metrics, and manage a team of Lettings Officers and support staff. This is an excellent opportunity for an experienced social housing professional with a strong background in lettings, void management, service transformation, and team leadership. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
14/07/2026
Contract
Lettings Manager - 3 Month Temp Location: Long Stratton, Norfolk (Hybrid Working) Salary: £46,373.18 per annum equivalent £24.10 PAYE £32.01 Umbrella Hours: 37 hours per week, Monday-Friday Contract Length: 3 Months Start: ASAP DBS: Basic DBS Required Vacancy Brief Our client, a well-established Housing Association, is seeking an experienced Lettings Manager to lead and develop its lettings service on an interim 3-month basis. Reporting to the Director of Tenant Services, the successful candidate will oversee the end-to-end lettings function, drive performance across key housing metrics, and manage a team of Lettings Officers and support staff. This is an excellent opportunity for an experienced social housing professional with a strong background in lettings, void management, service transformation, and team leadership. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website
Michael Page Property and Construction
Housing Officer
Michael Page Property and Construction
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Strong Social Housing Background Job Offer Competitive salary ranging from £36,000 to £40,000 per annum. Permanent role based in Manchester Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
14/07/2026
Full time
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Strong Social Housing Background Job Offer Competitive salary ranging from £36,000 to £40,000 per annum. Permanent role based in Manchester Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
Goodman Masson
Housing Officer (3 months)
Goodman Masson Reading, Berkshire
Housing Officer Location: Reading (Regular Travel Across Slough & London) Rate: £200-£250 per day (Umbrella) Contract: 3-Month Temporary Contract Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties , providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met. Key Responsibilities: Manage a portfolio of approximately 310 residential properties Handle rent arrears and support income recovery Investigate and manage Anti-Social Behaviour (ASB) cases Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements Carry out general tenancy management duties, including estate inspections and resident visits Work closely with internal departments and external agencies to resolve tenancy-related issues Deliver an excellent customer-focused housing management service Requirements: Previous experience working as a Housing Officer or in a similar housing management role Proven experience managing rent arrears , ASB cases , and tenancy sign-ups Strong communication, organisation, and case management skills Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London
14/07/2026
Seasonal
Housing Officer Location: Reading (Regular Travel Across Slough & London) Rate: £200-£250 per day (Umbrella) Contract: 3-Month Temporary Contract Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties , providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met. Key Responsibilities: Manage a portfolio of approximately 310 residential properties Handle rent arrears and support income recovery Investigate and manage Anti-Social Behaviour (ASB) cases Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements Carry out general tenancy management duties, including estate inspections and resident visits Work closely with internal departments and external agencies to resolve tenancy-related issues Deliver an excellent customer-focused housing management service Requirements: Previous experience working as a Housing Officer or in a similar housing management role Proven experience managing rent arrears , ASB cases , and tenancy sign-ups Strong communication, organisation, and case management skills Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London

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