Subcontractor Compliance Officer

We're looking for a proactive and detail-oriented Subcontractor Compliance Officer to join our Supply Chain Compliance team. In this role, you'll help deliver and maintain our subcontractor compliance framework across both maintenance operations and construction projects.

This is an excellent opportunity for an experienced compliance professional to make a real impact by ensuring our subcontractors meet the highest standards of governance, safety and regulatory compliance. You'll play a key role in monitoring performance, managing compliance data, supporting operational reporting and driving continuous improvement across the business.

Working closely with colleagues across Operations, Commercial, Procurement, Health & Safety and Business Compliance, you'll help strengthen supply chain governance, minimise risk and support informed decision-making.

Location

This role covers the North West region, primarily supporting our operations across Liverpool, St Helens and Warrington. Regular travel across our operating areas and to other business locations will be required.

As our Subcontractor Compliance Officer, you will:

• Support the Building Safety Act and Subcontractor Compliance Manager in delivering the subcontractor compliance framework across the business.
• Produce accurate compliance reports, management information and data analysis to support operational and strategic decision-making.
• Develop and maintain reporting dashboards that provide meaningful insight into subcontractor performance and compliance.
• Coordinate subcontractor onboarding and pre-qualification activities, ensuring all required documentation is received, verified and maintained.
• Manage subcontractor compliance records, including insurance documentation, company information and evidence of operative competence.
• Carry out compliance audits, due diligence checks and monitoring activities to ensure adherence to business, contractual and regulatory requirements.
• Identify areas of non-compliance, supporting corrective actions that reduce risk and improve performance.
• Maintain accurate compliance documentation while ensuring quality assurance standards are consistently met.
• Analyse compliance and performance data to identify trends, risks and opportunities for operational improvement.
• Collaborate with Commercial, Operational, Procurement, Health & Safety and Business Compliance teams to ensure a consistent approach to supply chain governance.
• Support the implementation of performance management systems, data storage solutions and continuous improvement initiatives.
• Represent the compliance function at meetings, training sessions and supply chain events where required.

You'll be a highly organised and analytical individual with a passion for compliance, governance and continuous improvement. You'll be comfortable working with data, building strong relationships with stakeholders and managing multiple priorities in a fast-paced environment.

You'll also have:

• A business qualification equivalent to NVQ Level 3, or a willingness to work towards one.
• GCSE Maths and English (or equivalent).
• Experience working in a compliance, governance or risk management environment.
• Experience monitoring performance, analysing data and producing meaningful management information.
• Strong analytical, numerical and problem-solving skills.
• Advanced Microsoft Excel skills and experience working with reporting and performance data.
• Excellent organisational skills with the ability to manage competing priorities and maintain accurate records.
• Strong communication and stakeholder management skills, with the ability to build effective working relationships across internal teams and external supply chain partners.
• The ability to work independently, use initiative and adapt to changing business priorities.
• A full UK driving licence.
• A recognised compliance, risk management or supply chain qualification (such as ICA, IRM, CIPS or equivalent).
• Experience implementing compliance, governance or continuous improvement initiatives.
• Experience of subcontractor or supply chain compliance management.
• Knowledge of the Building Safety Act and associated compliance requirements.
• Experience using housing management or contractor management systems.
• SQL or reporting/dashboard development experience.

INDC