A Communications & Engagement Specialist works on housing or regeneration projects, making sure residents are kept informed, involved, and supported throughout changes to their homes or community. Client Details This is a well-established organisation within the not-for-profit sector, specialising in property and housing services. They are a medium-sized organisation committed to providing quality housing solutions and improving the lives of their tenants. Description Develop and deliver communications Create clear, simple updates for residents (letters, newsletters, FAQs, digital content) Lead resident and community engagement Plan and run consultations, drop-ins, surveys, and community events Gather and use feedback Collect resident feedback and ensure it is shared with project teams to influence decisions Manage stakeholder relationships Work with internal teams, contractors, councils, and partners to keep communication aligned Support project delivery Help deliver engagement plans and ensure activities are completed on time Monitor engagement activity Track communications and engagement work, keeping accurate records and reporting on outcomes Manage issues and risks Identify concerns from residents and help resolve or escalate them appropriately Profile A successful Tenancy Engagement Officer should have: Experience within the property or housing sector, ideally in a not-for-profit setting. Strong interpersonal skills and the ability to build trust with tenants. Knowledge of tenancy agreements and housing regulations. Proficiency in maintaining accurate records and using relevant software systems. A proactive approach to problem-solving and decision-making. A commitment to providing excellent customer service. Job Offer Competitive salary ranging from 32,338 to 39,524 per annum. Opportunities to make a positive impact in the not-for-profit sector. Supportive work environment within the property industry. Professional development opportunities. Convenient location in Manchester. This is an excellent opportunity for a Tenancy Engagement Officer to make a meaningful difference in the lives of tenants. If you're passionate about housing and community engagement, apply today!
22/05/2026
Contract
A Communications & Engagement Specialist works on housing or regeneration projects, making sure residents are kept informed, involved, and supported throughout changes to their homes or community. Client Details This is a well-established organisation within the not-for-profit sector, specialising in property and housing services. They are a medium-sized organisation committed to providing quality housing solutions and improving the lives of their tenants. Description Develop and deliver communications Create clear, simple updates for residents (letters, newsletters, FAQs, digital content) Lead resident and community engagement Plan and run consultations, drop-ins, surveys, and community events Gather and use feedback Collect resident feedback and ensure it is shared with project teams to influence decisions Manage stakeholder relationships Work with internal teams, contractors, councils, and partners to keep communication aligned Support project delivery Help deliver engagement plans and ensure activities are completed on time Monitor engagement activity Track communications and engagement work, keeping accurate records and reporting on outcomes Manage issues and risks Identify concerns from residents and help resolve or escalate them appropriately Profile A successful Tenancy Engagement Officer should have: Experience within the property or housing sector, ideally in a not-for-profit setting. Strong interpersonal skills and the ability to build trust with tenants. Knowledge of tenancy agreements and housing regulations. Proficiency in maintaining accurate records and using relevant software systems. A proactive approach to problem-solving and decision-making. A commitment to providing excellent customer service. Job Offer Competitive salary ranging from 32,338 to 39,524 per annum. Opportunities to make a positive impact in the not-for-profit sector. Supportive work environment within the property industry. Professional development opportunities. Convenient location in Manchester. This is an excellent opportunity for a Tenancy Engagement Officer to make a meaningful difference in the lives of tenants. If you're passionate about housing and community engagement, apply today!
Have you been working as a Tenant Liaison Officer and feeling under appreciated? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k 4k car allowance/salary sacrifice company car Company bonus 10-15% 25 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
21/05/2026
Full time
Have you been working as a Tenant Liaison Officer and feeling under appreciated? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k 4k car allowance/salary sacrifice company car Company bonus 10-15% 25 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
20/05/2026
Seasonal
Temporary Accommodation Officer We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households. Role Details: Contract: 3 months (ongoing) Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week) Working Pattern: Hybrid working 3 days in office & 2 from home About the Role: You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service. Key Responsibilities: Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities Coordinate support for vulnerable residents and refer to appropriate internal and external agencies Oversee property standards, including inventories, cleanliness, and maintenance requests Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently Respond to incidents, emergencies, and health & safety risks within hostel environments Maintain accurate data using housing management systems (e.g. NEC / Northgate / Build effective working relationships with stakeholders, partners, and service providers Respond to enquiries and contribute to complaint handling in line with council procedures Requirements: Experience working in housing, homelessness, or temporary accommodation services Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996 Experience managing caseloads and working with vulnerable individuals Ability to handle challenging situations including anti-social behaviour and safeguarding concerns Good IT skills and experience using housing management systems Strong communication, organisation, and problem-solving skills Ability to work independently and across multiple sites PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Have you been working as a Tenant Liaison Officer and feeling like your managers don't appreciate the work you do? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k Car allowance/salary sacrifice company car Company bonus 26 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work primarily around Wakefield, Pontefract and Leeds. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
12/05/2026
Full time
Have you been working as a Tenant Liaison Officer and feeling like your managers don't appreciate the work you do? We're working with an excellent company who genuinely value your expertise and see you as an integral part of the team. What you'll get: Up to 34k Car allowance/salary sacrifice company car Company bonus 26 days holiday + 8BH Training and progression Key aspects of the role: Working with site management to ensure tenants are looked after and are informed of the upcoming work primarily around Wakefield, Pontefract and Leeds. Liaise with tenants, addressing any concerns they may have and following the correct procedures to work through them. Customer visits, monitoring works and coordinating with the senior team. Working on Social Housing refurbishment and decarbonisation schemes. What you'll need: Relevant experience working within the Social Housing industry. UK Driving Licence Who you'll be working for: Specialising in refurbishment, retrofit and decarbonisation within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Tenant Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Scheme Manager - Retirement HousingBedford Part Time - 30 Hours Per Week (Flexible Working Hours Available) Up to 20.00 Per Hour Immediate Start Available An excellent opportunity has arisen for an experienced and customer-focused Scheme Manager to join a well-established housing provider within a retirement living environment in Bedford. This is a rewarding role supporting older residents to live independently while ensuring the scheme is safe, welcoming, and well managed on a day-to-day basis. The position is initially temporary, with the opportunity to apply for the permanent role. Key Responsibilities Provide day-to-day housing management support within a retirement scheme Act as the main point of contact for residents, contractors, and visitors Carry out regular health & safety checks and scheme inspections Support residents with tenancy-related queries and wellbeing concerns Report and monitor repairs and maintenance issues Promote resident engagement and foster a positive community environment Maintain accurate records and ensure compliance with policies and procedures About You Previous experience within housing, retirement living, supported housing, or scheme management Strong communication and customer service skills Able to work independently and manage priorities effectively Good understanding of safeguarding and health & safety responsibilities Empathetic, approachable, and organised What's On Offer Immediate start Flexible working hours across a 30-hour week Competitive hourly rate up to 20.00 per hour Opportunity to secure a permanent position Rewarding role making a genuine difference to residents' lives If you are an experienced housing professional looking for your next opportunity within retirement living, apply today. RG Setsquare is acting as an Employment Business in relation to this vacancy.
11/05/2026
Contract
Scheme Manager - Retirement HousingBedford Part Time - 30 Hours Per Week (Flexible Working Hours Available) Up to 20.00 Per Hour Immediate Start Available An excellent opportunity has arisen for an experienced and customer-focused Scheme Manager to join a well-established housing provider within a retirement living environment in Bedford. This is a rewarding role supporting older residents to live independently while ensuring the scheme is safe, welcoming, and well managed on a day-to-day basis. The position is initially temporary, with the opportunity to apply for the permanent role. Key Responsibilities Provide day-to-day housing management support within a retirement scheme Act as the main point of contact for residents, contractors, and visitors Carry out regular health & safety checks and scheme inspections Support residents with tenancy-related queries and wellbeing concerns Report and monitor repairs and maintenance issues Promote resident engagement and foster a positive community environment Maintain accurate records and ensure compliance with policies and procedures About You Previous experience within housing, retirement living, supported housing, or scheme management Strong communication and customer service skills Able to work independently and manage priorities effectively Good understanding of safeguarding and health & safety responsibilities Empathetic, approachable, and organised What's On Offer Immediate start Flexible working hours across a 30-hour week Competitive hourly rate up to 20.00 per hour Opportunity to secure a permanent position Rewarding role making a genuine difference to residents' lives If you are an experienced housing professional looking for your next opportunity within retirement living, apply today. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
11/05/2026
Contract
Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/05/2026
Full time
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Join the Team as a Housing Officer - North West (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/05/2026
Full time
Join the Team as a Housing Officer - North West (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Property Move On Specialist / Housing Officer Kent & London 27,000pa - 35,000pa Full Time Permanent We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people. This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio. The Role You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required. Key Responsibilities Conduct property inspections, audits and compliance checks across a portfolio of properties Support the move-on process for young people within Children's Services accommodation Secure, log and document belongings left within void properties Produce accurate inventory reports and raise property defects Prepare properties for re-occupation within agreed timescales Liaise with Housing Officers, Repairs, Social Services and external stakeholders Escalate safeguarding, health & safety or serious property concerns appropriately Support fire risk assessment scheduling and post-inspection actions Carry out inductions for young people moving into accommodation Maintain accurate records, reports and compliance documentation Provide Housing Officer cover during periods of absence or increased demand About You Previous experience within housing, property services, tenancy support or supported accommodation Experience managing property inspections, voids or compliance processes Strong communication and organisational skills Ability to work independently across multiple sites Understanding of safeguarding and health & safety responsibilities Confident using internal systems and maintaining accurate records Flexible approach with the ability to support operational business needs Full UK driving licence and willingness to travel across Kent and London What's on Offer Varied and rewarding role within a growing organisation Opportunity to work within Children's Services and supported accommodation Ongoing training and development Supportive team environment Mileage/travel expenses where applicable If you're looking for a fast-paced role where you can make a real impact supporting vulnerable young people and maintaining high accommodation standards, please get in touch. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
08/05/2026
Full time
Property Move On Specialist / Housing Officer Kent & London 27,000pa - 35,000pa Full Time Permanent We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people. This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio. The Role You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required. Key Responsibilities Conduct property inspections, audits and compliance checks across a portfolio of properties Support the move-on process for young people within Children's Services accommodation Secure, log and document belongings left within void properties Produce accurate inventory reports and raise property defects Prepare properties for re-occupation within agreed timescales Liaise with Housing Officers, Repairs, Social Services and external stakeholders Escalate safeguarding, health & safety or serious property concerns appropriately Support fire risk assessment scheduling and post-inspection actions Carry out inductions for young people moving into accommodation Maintain accurate records, reports and compliance documentation Provide Housing Officer cover during periods of absence or increased demand About You Previous experience within housing, property services, tenancy support or supported accommodation Experience managing property inspections, voids or compliance processes Strong communication and organisational skills Ability to work independently across multiple sites Understanding of safeguarding and health & safety responsibilities Confident using internal systems and maintaining accurate records Flexible approach with the ability to support operational business needs Full UK driving licence and willingness to travel across Kent and London What's on Offer Varied and rewarding role within a growing organisation Opportunity to work within Children's Services and supported accommodation Ongoing training and development Supportive team environment Mileage/travel expenses where applicable If you're looking for a fast-paced role where you can make a real impact supporting vulnerable young people and maintaining high accommodation standards, please get in touch. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Spencer Clarke Group are seeking a Housing Accommodation Officer for a Local Authority Client in Folkestone. In this role, you will carry out day-to-day checks and tasks in temporary accommodation, helping to make sure properties are safe, ready for use, and supported effectively for residents. Duties: Carry out checks, inspections and inventories in temporary accommodation Help prepare council-owned properties to a lettable standard Support move-ins, move-outs and respond to day-to-day issues in TA Liaise with providers and the housing team to ensure accommodation is arranged and maintained promptly Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in housing, homelessness services, or property management Understanding of temporary accommodation or similar residential settings Experience carrying out property checks, inspections, or basic compliance tasks Confident using IT systems and recording information accurately What's on offer: Salary: 17.42ph may negotiate higher for exceptional candidates, based on experience Contract type: 3 months minimum Hours: Monday, Wednesday & Friday, 22.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
05/05/2026
Contract
Spencer Clarke Group are seeking a Housing Accommodation Officer for a Local Authority Client in Folkestone. In this role, you will carry out day-to-day checks and tasks in temporary accommodation, helping to make sure properties are safe, ready for use, and supported effectively for residents. Duties: Carry out checks, inspections and inventories in temporary accommodation Help prepare council-owned properties to a lettable standard Support move-ins, move-outs and respond to day-to-day issues in TA Liaise with providers and the housing team to ensure accommodation is arranged and maintained promptly Qualifications and Experience: The successful candidate will have the following skills / experience: Experience working in housing, homelessness services, or property management Understanding of temporary accommodation or similar residential settings Experience carrying out property checks, inspections, or basic compliance tasks Confident using IT systems and recording information accurately What's on offer: Salary: 17.42ph may negotiate higher for exceptional candidates, based on experience Contract type: 3 months minimum Hours: Monday, Wednesday & Friday, 22.5 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Job Title: Aids and Adaptations Surveyor Location: Ashford, Kent Salary : Up to £45,858 per annum (based on full time salary) Plus lease car subsidy or cash alternative of £2,080 pa Job Type: Permanent, Full time 37 hour per week or part time considered Closing Date: 27th May 2026 We are looking for an experienced Aids and Adaptations Surveyor to help residents with disabilities live more independently, safely and comfortably in their homes. This is a role where your knowledge, empathy and technical expertise directly improves people's quality of life. You will be taking ownership of adaptation projects from early assessment through to completion, working collaboratively with Occupational Therapists, residents, contractors and colleagues across Housing and Planned Maintenance. We recognise that staff working with us value flexibility. We are open to part-time working and flexible patterns, with workloads planned around agreed outcomes rather than fixed hours on site. Flexible working . We encourage and welcome applications from candidates seeking: Full time or part-time hours (minimum hours can be discussed) Fixed or flexible working days A role where outputs, not time spent on site matters If you are looking to balance work with other caring responsibilities, a phased return, semi-retirement, or other commitments we are very happy to have that conversation. Key Responsibilities: In this role you will be responsible for delivering high quality adaptation outcomes, including: Assessing referrals for adaptations and advising on the most appropriate solutions Inspecting our homes to determine feasibility for minor and major adaptations Agreeing practical, compliant schemes from ramps to wet rooms. Managing projects from approval through to completion, ensuring time, cost and quality targets are met Working closely with Occupational Therapists and residents to translate assessed needs into safe, workable designs Ensuring works comply with Building Regulations, CDM, health and safety and council procedures Carrying out inspections and signing off completed works with confidence You will manage a planned, manageable caseload, supported by established contractor and internal colleagues. About you: We are interested in strong, relevant experience and a collaborative mindset but it is essential that you have experience delivering aids and adaptations or similar residential improvement works, along with: Sound knowledge of building construction, health & safety and contract administration Working in liaison with residents and contractors. A full UK driving licence is required due to site visits. Benefits: We offer a competitive remuneration package including: Hybrid working - we are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Excellent salary linked pension scheme, Generous annual leave with flexi time Free life insurance Supportive relocation package Opportunities for training and development. Additional Information: With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles of; Disability Adaptations Surveyor, Disability Adaptations Assistant, Accessibility Adaptation Officer, Disabled Facilities Adaptation, Building Surveyor, Construction Surveyor, Building Adaptation Surveyor may also be considered for this role.
30/04/2026
Full time
Job Title: Aids and Adaptations Surveyor Location: Ashford, Kent Salary : Up to £45,858 per annum (based on full time salary) Plus lease car subsidy or cash alternative of £2,080 pa Job Type: Permanent, Full time 37 hour per week or part time considered Closing Date: 27th May 2026 We are looking for an experienced Aids and Adaptations Surveyor to help residents with disabilities live more independently, safely and comfortably in their homes. This is a role where your knowledge, empathy and technical expertise directly improves people's quality of life. You will be taking ownership of adaptation projects from early assessment through to completion, working collaboratively with Occupational Therapists, residents, contractors and colleagues across Housing and Planned Maintenance. We recognise that staff working with us value flexibility. We are open to part-time working and flexible patterns, with workloads planned around agreed outcomes rather than fixed hours on site. Flexible working . We encourage and welcome applications from candidates seeking: Full time or part-time hours (minimum hours can be discussed) Fixed or flexible working days A role where outputs, not time spent on site matters If you are looking to balance work with other caring responsibilities, a phased return, semi-retirement, or other commitments we are very happy to have that conversation. Key Responsibilities: In this role you will be responsible for delivering high quality adaptation outcomes, including: Assessing referrals for adaptations and advising on the most appropriate solutions Inspecting our homes to determine feasibility for minor and major adaptations Agreeing practical, compliant schemes from ramps to wet rooms. Managing projects from approval through to completion, ensuring time, cost and quality targets are met Working closely with Occupational Therapists and residents to translate assessed needs into safe, workable designs Ensuring works comply with Building Regulations, CDM, health and safety and council procedures Carrying out inspections and signing off completed works with confidence You will manage a planned, manageable caseload, supported by established contractor and internal colleagues. About you: We are interested in strong, relevant experience and a collaborative mindset but it is essential that you have experience delivering aids and adaptations or similar residential improvement works, along with: Sound knowledge of building construction, health & safety and contract administration Working in liaison with residents and contractors. A full UK driving licence is required due to site visits. Benefits: We offer a competitive remuneration package including: Hybrid working - we are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Excellent salary linked pension scheme, Generous annual leave with flexi time Free life insurance Supportive relocation package Opportunities for training and development. Additional Information: With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Although Kent and Medway have not been included in the Devolution Priority Programme, discussions continue in this area. Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide We welcome applications form the Armed Forces Community Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates With the Relevant Experience or Job Titles of; Disability Adaptations Surveyor, Disability Adaptations Assistant, Accessibility Adaptation Officer, Disabled Facilities Adaptation, Building Surveyor, Construction Surveyor, Building Adaptation Surveyor may also be considered for this role.
Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
29/04/2026
Seasonal
Eden Brown are seeking a highly experienced Supported Housing Officer on 6 month Fixed Term Contract situated in Manchester The role as Housing Officer will involve hybrid work 2-3 days at home/and or in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Income Officer - Leading North London Housing Association Joshua Robert Recruitment is delighted to represent a well-established housing association in their search for an experienced Income Officer to join their dedicated team. Our client manages around 1,400 homes across North London, delivering excellent housing services alongside supported living schemes. With a strong local presence and commitment to making a real difference in their communities, they're seeking a skilled professional to strengthen their income management function. The Opportunity - Location: North London, hybrid working - Salary: £36,487.75 - Contract: Permanent, 37.5 hours per week - Reports to: Income Team Leader What You'll Be Doing: -Leading the complete arrears recovery process from initial contact through to court proceedings -Maximising income collection whilst prioritising tenancy sustainment -Preparing and serving legal notices, attending court hearings, and presenting cases -Building partnerships with Housing Benefit, DWP, and local support agencies -Delivering early intervention support including income maximisation and budgeting advice -Conducting new tenant visits and providing ongoing tenancy sustainment support -Maintaining comprehensive case records and contributing to team performance What You'll Bring: -Proven experience in income management or debt recovery within social housing -Strong knowledge of housing legislation and legal recovery processes -Court experience and confidence presenting cases to district judges -Excellent customer service skills with ability to handle sensitive situations -Commitment to supporting vulnerable residents whilst achieving collection targets -Strong organisational abilities and attention to detail What's on Offer: -Competitive benefits package including 25 days holiday plus bank holidays -Health care cashback scheme and employee assistance programme -Generous pension contributions -Flexible working arrangements in a supportive team environment -Opportunity to make a genuine difference in local communities This is an excellent opportunity for an experienced income professional to join a values-driven organisation where your expertise in arrears management will directly contribute to sustaining tenancies and supporting residents. For a confidential discussion about this role, please contact Kieran Williams at Joshua Robert Recruitment.
29/04/2026
Contract
Income Officer - Leading North London Housing Association Joshua Robert Recruitment is delighted to represent a well-established housing association in their search for an experienced Income Officer to join their dedicated team. Our client manages around 1,400 homes across North London, delivering excellent housing services alongside supported living schemes. With a strong local presence and commitment to making a real difference in their communities, they're seeking a skilled professional to strengthen their income management function. The Opportunity - Location: North London, hybrid working - Salary: £36,487.75 - Contract: Permanent, 37.5 hours per week - Reports to: Income Team Leader What You'll Be Doing: -Leading the complete arrears recovery process from initial contact through to court proceedings -Maximising income collection whilst prioritising tenancy sustainment -Preparing and serving legal notices, attending court hearings, and presenting cases -Building partnerships with Housing Benefit, DWP, and local support agencies -Delivering early intervention support including income maximisation and budgeting advice -Conducting new tenant visits and providing ongoing tenancy sustainment support -Maintaining comprehensive case records and contributing to team performance What You'll Bring: -Proven experience in income management or debt recovery within social housing -Strong knowledge of housing legislation and legal recovery processes -Court experience and confidence presenting cases to district judges -Excellent customer service skills with ability to handle sensitive situations -Commitment to supporting vulnerable residents whilst achieving collection targets -Strong organisational abilities and attention to detail What's on Offer: -Competitive benefits package including 25 days holiday plus bank holidays -Health care cashback scheme and employee assistance programme -Generous pension contributions -Flexible working arrangements in a supportive team environment -Opportunity to make a genuine difference in local communities This is an excellent opportunity for an experienced income professional to join a values-driven organisation where your expertise in arrears management will directly contribute to sustaining tenancies and supporting residents. For a confidential discussion about this role, please contact Kieran Williams at Joshua Robert Recruitment.
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the North Wales on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
27/04/2026
Full time
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the North Wales on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
