184 jobs found

Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office

About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the North Wales on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.

We are currently recruiting for a Housing Officer to join a busy local authority team in Warwickshire. This is a fantastic opportunity for an experienced housing professional to deliver a high-quality, customer-focused housing management service to tenants across general needs properties. In this varied frontline role, you will manage a patch of tenancies, providing advice and support to residents, carrying out home visits, and working proactively to sustain tenancies. You will handle anti-social behaviour, tenancy breaches, and neighbourhood issues, taking appropriate enforcement action where required. You'll also work closely with internal teams and external agencies to support vulnerable tenants and resolve complex cases. Regular estate inspections, tenancy reviews, and involvement in community engagement will form a key part of your role, alongside maintaining accurate records and contributing to service improvements. This position requires office attendance 4 days per week, with 1 day working remotely. Due to the nature of the role, you must have business insurance for your vehicle or be willing to obtain this. If you're proactive, organised, and passionate about delivering excellent housing services, we'd love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Build Recruitment currently looking for x 2 RLO's for a Lead Contractor based in Long Bennington. This is a permanent opportunity, we are looking to recruit with an expected start date of within the next 4 - 5 weeks. This role would suit someone who has previous experience with Resident / Customer Liaison within social housing, we are open to those from other backgrounds also, being able to speak with people face to face, and be a friendly face to residents whilst assisting with any of their queries is essential. This role will include logging residents issues and queries, and relaying back to the engineering team and providing timely responses to resolve any issues. 1 RLO will be working within the Kitchens & Bathrooms team, and the other role will be working in the Retrofit team. Company car OR monthly car allowance to be provided for the successful applicants. Requirements - Must hold a full UK license to be able to drive to properties across the area. Be customer facing and be personable. Comfortable working alone. Salary - up to 34k basic, plus car / car allowance. Hours - 8:30am till 5pm. If this role is of interest, please reach out today to discuss further! Contact Grace on (phone number removed).

We are looking for a proactive and organised Projects Assistant to join our Capital and Planned Investment Team on a fixed-term secondment. This team plays a vital role in delivering capital investment and retrofit programmes across our housing stock, including major improvement works and grant-funded construction projects. Our work supports decarbonisation goals and ensures compliance with industry standards. As Projects Assistant, you will provide essential administrative and operational support, helping to deliver high-quality, customer-focused projects that make a real difference to people's homes and communities. Key Responsibilities Provide day-to-day contract and project administration support Assist with pre-construction and procurement activities Support monitoring of contractor performance and KPIs Work closely with Project Officers and Technical Inspectors Maintain accurate project documentation and records Support financial monitoring and reporting activities Liaise with contractors, customers, and internal stakeholders Provide general administrative support to managers and the wider team About You We're looking for someone who is highly organised, with strong attention to detail and the ability to work comfortably in a fast-paced environment. You will have a keen interest in construction, property, or retrofit programmes, alongside confidence in communication and strong interpersonal skills. The ideal candidate will also demonstrate knowledge of building maintenance or construction processes, an awareness of health and safety, procurement, and retrofit standards, and experience working with data and financial information. Strong IT skills, including proficiency in Microsoft Office applications, are essential. Why Join Us? Be part of impactful retrofit and decarbonisation programmes Gain experience in capital projects and construction delivery Work in a supportive, collaborative team environment Contribute to delivering better homes and services for customers Additional Information This is a fixed-term secondment until 31 March 2027, to cover other secondments within the team. There is a possibility that the role may be made permanent. The role is worked between Monday and Friday, with hybrid working available. You will have full access to all the benefits and perks of working at NCHA. Interviews will be held on 15th June in our Clifton offices.

Operations Manager - Social Housing Refurbishment/Planned Maintenance Lincolnshire based (with travel) 75K - 82K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Lincolnshire. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 82,000 + Car/Allowance + Benefits.

Senior Contract Manager - Social Housing Planned Roofing Works Ealing and Stevenage based (with travel) 75K - 80K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing and Stevenage. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 80,000 + Car/Allowance + Benefits.

Job Title: Resident Liaison Officer (RLO) Location: Nottingham Salary: 24.25 per hour Umbrella - Plus travel expenses paid Contract Type: Temp - 1 month but extension likely. Are you an expert at building bridges between residents and contractors? We are looking for a dedicated and empathetic Resident Liaison Officer (RLO) to join our team. Working within the Social Housing sector, you will be the face of our Planned Maintenance/Refurbishment/Decent Homes programme, ensuring that communication between our site teams and tenants is seamless, transparent, and respectful. This isn't just about delivering notices; it's about managing relationships, de-escalating concerns, and ensuring that every resident feels heard while we improve their homes. Key Responsibilities The Primary Contact: Act as the first point of contact for residents, providing clear information regarding upcoming works (e.g., kitchen/bathroom replacements, FRA works, or external repairs). Access Management: Coordinate and book appointments for surveyors and tradespeople, ensuring high levels of access are maintained to keep the project on schedule. Pre-Entry Surveys: Conduct initial visits to explain the scope of work, identify any vulnerable residents, and document any specific household needs. Complaint Resolution: Handle queries and complaints professionally, resolving issues locally wherever possible to maintain high levels of customer satisfaction. Reporting: Maintain accurate resident logs and provide regular updates to the Housing Association/Local Authority partners. What We're Looking For Sector Experience: Proven experience as an RLO, TLO, or Customer Liaison Officer specifically within Social Housing , a Housing Association , or a Council environment. Communication: Exceptional verbal and written communication skills with the ability to adapt your style to a diverse range of residents. Resilience: The ability to remain calm and professional in challenging situations or when dealing with difficult conversations. Organisation: Strong administrative skills to manage schedules, resident files, and daily reporting. Transport: A valid UK Driving Licence and access to a vehicle (standard requirement for site-based RLO roles). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary ongoing basis. Role: Housing Assistant (Temporary Accommodation) Location: East Edinburgh (Niddrie) Hours: Monday to Friday (36 hours per week) Pay Rate: £14.51 per hour Duration: Temporary ongoing Start Date: Immediate Please note this post is subject to a Basic Disclosure check at a cost of £25. Why Join This Role? Be part of a compassionate and dedicated team supporting individuals and families in temporary accommodation across Edinburgh. Gain valuable experience within the public sector and housing support services. Play a key role in helping vulnerable residents access accommodation, support, and essential services. Work within an inclusive and supportive environment with opportunities to build your skills and experience. What You'll Be Doing Providing administrative and customer support via telephone, email, and online communication channels. Assisting residents with temporary accommodation enquiries, tenancy-related queries, and support requests. Supporting the management of accommodation records, referrals, and service documentation. Updating client information and processing records accurately using internal systems. Liaising with housing officers, support services, and external agencies to ensure residents receive appropriate assistance. Handling sensitive and confidential information with professionalism and discretion. Supporting the day-to-day operations of the temporary accommodation team through effective administration and record-keeping. Communicating confidently, calmly, and empathetically with residents, including those experiencing challenging circumstances. Working collaboratively within a supportive team to meet service standards and deadlines. What We're Looking For Previous administrative or customer service experience within a busy environment. Strong IT skills, including accurate data entry and confident use of Microsoft Office packages. Excellent written and verbal communication skills. A calm, empathetic, and professional approach when dealing with vulnerable individuals and members of the public. Strong organisational skills with excellent attention to detail. Ability to prioritise workload and work effectively in a fast-paced environment. A proactive, reliable, and team-focused attitude. Desirable: Experience within housing, homelessness, temporary accommodation, or local authority services. Understanding of housing support or tenancy-related processes. Interested? If you're organised, compassionate, and ready to make a positive impact in your community, apply online today - we'd love to hear from you!

At Connect2Hackney , the internal talent team for the London Borough of Hackney are looking for a passionate, forward-thinking Conservation & Design Officer to join our Planning and Building Control service. If you want to take a leading role in preserving our unique heritage while driving world-class, sustainable modern design, we want to hear from you! The Role As a Conservation & Design Officer, you will be at the heart of Hackney's evolving landscape. You will progress as you take on more complex applications, lead corporate initiatives, and mentor the next generation of planning talent. You will take a proactive lead on statutory planning casework, pre-application negotiations, and urban design studies. From influencing massive housing regeneration schemes to assisting with the prestigious Hackney Design Review Panel, your expertise will leave a lasting footprint on the borough. Key Responsibilities Lead on Complex Casework: Progress statutory planning applications, appeal cases, and pre-application negotiations regarding conservation and design matters. Collaborate & Influence: Act as a senior expert across the council, working closely with senior management, highways, housing, and developers to embed sustainable construction and high-quality design into policy and practice. Champion Heritage: Provide definitive technical guidance on Listed Buildings, Conservation Areas, architectural history, and traditional construction methods. Lead & Mentor: Supervise up to 4 staff members or manage up to 2 team members, mentoring junior colleagues to help develop their technical and professional skills. Expert Voice: Represent the Council as an expert spokesperson and witness at public inquiries, examinations in public, and hearings. Who We Are Looking For You are a highly autonomous professional who possesses a thorough working knowledge of architectural history, urban design principles, and building conservation frameworks. You should bring: Education: A degree-level qualification in Architecture, Town Planning, Urban Design, Building Conservation, or a related postgraduate field. Professional Standings: Eligibility for membership in professional bodies like RIBA, RTPI, or IHBC. Experience: A minimum of two years working within a Planning Service or an interconnected urban design/architecture/conservation role. Skills: Incredible verbal and written communication skills. You must be able to confidently read complex plans, negotiate with stakeholders, and present technical concepts clearly to diverse audiences. Technical Savvy: Proficiency in relevant IT systems, with a strong preference for candidates experienced in VuCity or similar 3D digital modelling software. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Business Support Officer Rate of pay: 14.59 PAYE / 18 Umbrella Job Type: Temporary (Rolling Contract) Location: Hybrid / Predominantly Home-Based (with occasional in-person requirements) Overview This role provides essential business and administrative support within a specialist housing service focused on adaptations and grants. You will play a key role in ensuring the smooth running of day-to-day operations, supporting both residents and internal teams through accurate data handling, customer communication, and process-driven administration. This is an excellent opportunity to join a purpose-led service that directly supports individuals in improving accessibility and quality of life within their homes. Day-to-Day Responsibilities Manage incoming enquiries via email, telephone, and written correspondence, including triaging and responding appropriately Accurately input, maintain and update customer data within internal databases and case management systems Support application processing, including validation, tracking, and general system housekeeping Generate reports for data analysis, FOI requests and service performance Record and process invoices, raise purchase orders, and handle financial administration tasks Arrange meetings, prepare agendas and take clear, accurate minutes where required Manage shared inboxes, ensuring queries are actioned or escalated to relevant team members Liaise with internal stakeholders and external agencies to support service delivery Maintain accurate records in line with data protection and confidentiality regulations Provide general administrative support including scanning, filing, and document preparation Assist in keeping online content and service information up to date Provide wider team support and cover across business support functions when required Occasionally support service users directly, including potential assistance with completing documentation Required Skills & Experience Proven experience in a business support or administrative role within a structured, process-driven environment Strong IT skills with experience using databases, CRM systems or case management platforms Confident managing a high volume of emails, calls, and data processing tasks simultaneously Excellent organisational skills with the ability to prioritise workload and meet deadlines independently Strong written and verbal communication skills with a high level of accuracy and attention to detail Experience delivering high-quality customer service, including handling challenging enquiries Ability to work independently with minimal supervision while contributing effectively to a wider team Good problem-solving and analytical skills Comfortable adapting to new systems and processes quickly Desirable Experience Background in housing, public sector or related services Experience with systems such as Salesforce, NEC or similar platforms (or other transferable CRM systems) Exposure to grants, adaptations, disability services or similar specialist areas Willingness to attend occasional in-person visits to support service users (not essential) To apply for the Business Support Officer position, please submit your CV detailing your relevant experience.

Supervisor - Social Housing Repairs & Maintenance Location: Essex Contract: Permanent Salary: 41,000 per annum + performance bonus up to 15% Benefits: Company van & fuel card Overview We are recruiting for an experienced Supervisor to join a busy social housing contractor delivering reactive repairs and maintenance works across Essex. This is a key operational role overseeing engineers and subcontractors, ensuring works are completed safely, efficiently, and to a high standard within occupied residential properties. You will be responsible for day-to-day supervision of operatives, monitoring job progress, and ensuring strong customer service delivery across housing association contracts. Key Responsibilities Supervise operatives and subcontractors delivering repairs and maintenance works Allocate and monitor daily workloads to ensure timely job completion Carry out quality checks on completed works and ongoing jobs Ensure works are delivered in line with health & safety and compliance standards Support engineers with technical guidance and job resolution Liaise with tenants, housing officers, and internal teams to resolve issues Manage performance, productivity, and job completion targets Attend site visits to inspect works and ensure quality standards are met Support with scheduling and planning of reactive repairs Requirements Previous experience as a Supervisor or Lead Engineer within social housing repairs Strong background in domestic repairs and maintenance Good understanding of health & safety procedures in occupied properties Ability to manage and motivate operatives Strong communication and customer service skills Full UK driving licence required What's on Offer 41,000 basic salary Performance bonus up to 15% Company van and fuel card Permanent long-term opportunity Stable workload within social housing contracts Career progression opportunities within a growing contractor About the Role This is an excellent opportunity for a hands-on Supervisor looking to step into a stable, long-term role within social housing repairs and maintenance, overseeing a busy operational patch across Essex.

A Communications & Engagement Specialist works on housing or regeneration projects, making sure residents are kept informed, involved, and supported throughout changes to their homes or community. Client Details This is a well-established organisation within the not-for-profit sector, specialising in property and housing services. They are a medium-sized organisation committed to providing quality housing solutions and improving the lives of their tenants. Description Develop and deliver communications Create clear, simple updates for residents (letters, newsletters, FAQs, digital content) Lead resident and community engagement Plan and run consultations, drop-ins, surveys, and community events Gather and use feedback Collect resident feedback and ensure it is shared with project teams to influence decisions Manage stakeholder relationships Work with internal teams, contractors, councils, and partners to keep communication aligned Support project delivery Help deliver engagement plans and ensure activities are completed on time Monitor engagement activity Track communications and engagement work, keeping accurate records and reporting on outcomes Manage issues and risks Identify concerns from residents and help resolve or escalate them appropriately Profile A successful Tenancy Engagement Officer should have: Experience within the property or housing sector, ideally in a not-for-profit setting. Strong interpersonal skills and the ability to build trust with tenants. Knowledge of tenancy agreements and housing regulations. Proficiency in maintaining accurate records and using relevant software systems. A proactive approach to problem-solving and decision-making. A commitment to providing excellent customer service. Job Offer Competitive salary ranging from 32,338 to 39,524 per annum. Opportunities to make a positive impact in the not-for-profit sector. Supportive work environment within the property industry. Professional development opportunities. Convenient location in Manchester. This is an excellent opportunity for a Tenancy Engagement Officer to make a meaningful difference in the lives of tenants. If you're passionate about housing and community engagement, apply today!

The Move-On Accommodation Support Officer will provide practical and emotional support, advocacy, and housing management to survivors of domestic abuse who are residents living within 11 of BCWA s move-on accommodation properties as part of the Safer Futures Project. The postholder will be required to travel regularly to the 11 dispersed move-on accommodation properties, primarily in Croydon, with a smaller number in Bromley, and must be able to travel independently across both boroughs. The role focuses on supporting residents to sustain tenancies, develop independent living skills, and access appropriate services to enable recovery and a life free from domestic abuse. Job Title : Move-on Accommodation Support Officer Hours: Part-time 26 hours per week, across 4 days, to include Mondays & Fridays Contract Type: Fixed Term Contract to 31st March 2027 with the possibility of extension subject to availability of funding Salary: £24,072 per annum (this is 32,404 full time equivalent) Location: Based in BCWA locations predominantly across Croydon borough and also in Bromley borough, with access to hot-desking in our London SE20 office when needed. Deadline: 22nd June 2026 at 11.00pm Interviews: In person in London SE20 Employee benefits we offer: - A friendly, flexible and values-led organisation - Competitive salary - 25 days of annual holiday, plus bank holidays (pro-rata for part-time) - Contributory pension scheme (5%) - Training to help you perform your role and support your professional development - Comprehensive Employee Assistance Programme and wellbeing support - Two Wellbeing Days and day off on birthday Who we are: Bromley & Croydon Women s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner. Location : All staff have access to hot-desking at our office as needed. Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. Wellbeing : As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support. We will consider a job share for this role. Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications. Female applicants only: In light of the nature of work, the candidate s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. BCWA is an Equal Opportunities Employer. Reg. Charity No

Lettings Officer Rate of pay: 18.65 PAYE / 24.65 Umbrella per hour Job Type: Temporary until September 2026 Location: Wembley HA9 About the Role We are recruiting for a Lettings Officer to coordinate the end-to-end lettings process, from notification of tenancy termination through to sign-up of new tenants. This role is focused on reducing void times, maximising rental income, and delivering a proactive, customer-focused service. You will manage lettings activity, liaise with internal teams and contractors, and ensure a smooth and efficient process for customers. Day-to-Day Responsibilities Coordinate all aspects of the lettings process for void properties Arrange and conduct property viewings and tenancy sign-ups Act as the first point of contact for customer and stakeholder queries Manage documentation for viewings, sign-ups, and tenancy handovers Maintain accurate records and update housing systems in real time Liaise with contractors, surveyors and internal teams to progress void works Monitor turnaround times and ensure properties are relet within target Complete affordability assessments and pre-tenancy checks Handle customer enquiries and complaints, ensuring timely resolution Ensure compliance checks and certification are completed before tenancy starts Prepare and issue tenancy induction packs Record and manage property and customer data, including CORE logs Coordinate appointments and bookings across multi-agency teams Track contractor performance and escalate issues where required Support KPI monitoring and assist with invoice processing Identify hard-to-let properties and suggest improvements Attend and minute meetings with stakeholders and contractors Required Skills & Experience Experience delivering customer-focused support in a fast-paced environment Strong administrative experience, managing processes and documentation Accurate data input and experience maintaining confidential records Ability to handle sensitive information appropriately Excellent communication skills (written and verbal) Ability to deal with challenging or vulnerable customers professionally Strong organisational skills and ability to manage competing priorities Comfortable using Microsoft Office, Teams, and housing/CRM systems Ability to work collaboratively with internal teams and external partners Experience within a social housing or local authority setting To apply for the Lettings Officer position, please submit your CV detailing your relevant experience.

Private Sector Housing Officer Hertfordshire Local Authority 50- 55 per hour Initial 6-Month Contract Hybrid Working A Hertfordshire-based Local Authority is looking for an experienced private sector housing professional to join the team on an initial 6-month contract. This role offers 50-55 per hour, hybrid working arrangements, and the opportunity to manage a varied caseload across private sector housing matters. The council is seeking someone with strong experience within private sector housing, particularly around enforcement activity and housing standards. Experience dealing with unlawful eviction cases would be highly desirable. Key duties will include: Investigating and responding to private sector housing complaints Carrying out HHSRS assessments, HMO inspections, and property visits Taking enforcement action in line with current housing legislation Preparing and serving statutory and legal notices Managing civil penalty cases and supporting enforcement outcomes Attending tribunals and representing the service where required Managing regulatory cases through to resolution and ensuring compliance standards are met Undertaking statutory nuisance investigations This is a great opportunity for an officer who is confident managing a broad private sector housing caseload and is comfortable working within a busy local authority environment.Top of Form For more information, give me a call on (phone number removed) or email (url removed) Bottom of Form

A reputable Housing Provider is currently seeking an Assistant Private Sector Housing Officer (Office Based) to join their busy Private Sector Housing team in London. Rate: £20.85 - £22.85 per hour Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based This is an excellent opportunity for an individual looking to build or further develop a career within Private Sector Housing, Enforcement and Housing Regulation . The successful candidate will support a high-performing frontline team delivering services across licensing, enforcement, tenancy support and resident protection within the Private Rented Sector. The role will involve acting as the first point of contact for residents reporting issues including housing disrepair, poor property conditions, licensing concerns, unlawful eviction and tenant harassment. You will be responsible for triaging complaints, assessing the urgency and nature of cases, and allocating matters to the relevant Private Sector Housing Officers or Enforcement Officers. You will liaise directly with tenants, landlords, letting agents and other responsible parties to ensure repairs and housing concerns are addressed appropriately, whilst helping residents understand their rights and the legal protections available to them. Alongside complaint handling and case allocation, the successful candidate will support the wider Private Sector Housing team across a range of workstreams including: • Housing disrepair and property standards • Licensing administration and compliance • Unlawful eviction and harassment case support • Resident and tenancy support • Partnership working with homelessness, housing options and tenancy sustainment services • General housing enforcement administration and case management Requirements: • Previous experience within housing, customer services, enforcement support, homelessness or local authority services desirable • Strong communication and organisational skills • Ability to manage sensitive resident enquiries confidently and professionally • Good administrative, triage and case management skills • An interest in Private Sector Housing, tenancy services and housing legislation • Ability to work effectively within a fast-paced frontline environment This is a fantastic opportunity to gain broad exposure across Private Sector Housing services within a supportive and professional housing environment. Apply Now for the Assistant Private Sector Housing Officer.

Your new company The services of Hays have been retained by our client, Radius Housing, to recruit a Senior Development Officer on a permanent basis to assist with their long-term growth plans. With almost 14,000 properties across the province, Radius are one of the major developers of homes in Northern Ireland and build and release around 400 homes every year, both properties for rent, and for private sale. Your new role Reporting to the Development Manager, you will assist in the delivery of the Development Programme from inception to completion, within agreed timescales and budgets and will be responsible for improving key performance indicators within the Development team. In particular, you will: Assist in analysing the need for housing provision, identify new business opportunities and sites, and prepare feasibility studies, economic appraisals and project approval applications. Assist in all aspects of control and supervision of projects within the development process, which will include completion of finance applications to the NIHE/DfC/DoF. Negotiate, liaise and communicate effectively with all clients, design teams and local communities and other key stakeholders. Assist in the project management of schemes, attendance at site meetings, problem resolution and consultation with residents, MPs, consultants, contractors as and when required, as the client's representative. Assist in monitoring consultants to ensure that the brief is met, costs contained, and that optimum standards are maintained. Carry out regular review and assessment of contract performance, expenditure and quality, monitoring and recording contractor performance and updating as necessary. A full job spec is available upon request. What you'll need to succeed To be considered for this position, you must possess: A level six qualification (e.g. bachelor's degree, Graduate diploma) with a minimum of 2 years' experience as a key development person, preferably with a Housing Association, NIHE, local authority, HSC Trust, Developer or similar. Alternatively, you should possess 5+ years' relevant experience as outlined above. Additionally, you will be able to demonstrate that you have: Project management experience with the ability to meet targets and manage a range of projects simultaneously. Demonstrable experience of carrying out feasibility studies, economic appraisals, project applications and overseeing programmes of audit compliance. Computer literacy with experience of spreadsheets, constructing budgets and cost forecasts. Excellent communication and presentation skills with the ability to read drawings, appraise and comment on same. A current full driving licence and access to a suitable form of transport. What you'll get in return This position offers the opportunity to work with an established and growing Housing Association in an important role that will assist in the delivery of much needed new homes. This role offers great variety and the ability to make a real impact on taking projects from start to finish. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company One of Northern Ireland's highly successful family-run construction contractors are now seeking a Health & Safety Officer to join their expanding team. Having been established for over 40 years, the company has built an enviable portfolio of projects within the residential, commercial, hospitality, education & retail sectors, developing a strong client network and establishing a reputation for successfully delivering innovative & complex projects. Your new role As a SHEQ Officer, you will be responsible for overseeing H&S on a range of small-medium sized construction schemes from private developments & social housing to new build community centres & commercial refurbishments ranging in the value of £1million to £10million. You will create and complete risk assessments & method statements alongside conducting site audits on a regular basis. You will lead and deliver health & safety initiative with the support of a strong H&S team & SHEQ Manager to help raise awareness of risks and hazards. Your time throughout the week will be split between head office in Maghera and various sites across NI. What you'll need to succeed This role will be suitable for an entry-level H&S graduate or a more experienced Officer with a previous track record working in a similar role within a construction environment. You'll demonstrate a knowledge of SHEQ standards & audit procedures with an understanding of implementing integrated ISOs (14001, 45001 & 9001) throughout a live project. Ideally you will be professionally qualified to NEBOSH level or hold a relevant BSc Degree. What you'll get in return With projects based exclusively in Northern Ireland, this is a fantastic opportunity to avoid any UK travel & build up an extensive project portfolio, taking the next step in your career with a diverse range of medium-large scale schemes across multiple sectors right here at home. In return for your hard work, the company offer you a generous package including a competitive salary alongside a vehicle & allowance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk