Tenancy Support Officer

Spencer Clarke Group are seeking a Tenancy Support Officer for a Local Authority Client in Woolwich.

In this role, you will provide tailored support to new build tenants, helping them settle into their homes, access the right services, and sustain their tenancies.

Duties:

• Provide tailored tenancy support to new and vulnerable tenants during the first 6-12 months of their tenancy
• Assess needs, develop support plans, and make referrals to internal and external support services
• Monitor rent accounts, support benefit claims, and help prevent rent arrears
• Work with housing colleagues and partner agencies to address tenancy issues and promote sustainment

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Experience working with social housing tenants, ideally within a local authority or housing setting
• Experience of managing caseloads and delivering structured support or casework
• Experience supporting vulnerable individuals and families with complex or multiple needs
• Experience working with partner agencies to coordinate support and achieve positive outcomes

What's on offer:

Salary: 23ph

may negotiate higher for exceptional candidates, based on experience

Contract type: 3-6 months minimum

Hours: Monday to Friday, 35 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on (phone number removed).

INDSCGTK