FM Commercial Support Manager

FM Commercial Support Manager

Location: Multi-site, Wiltshire

Salary: £45,000 - £50,000 + Excellent Benefits

Working Pattern: Hybrid / Flexible Working

We are currently recruiting for an FM Commercial Support Manager to support the delivery of a prestigious long-term PFI contract. This is an excellent opportunity for someone with a facilities management background and strong commercial awareness to take on a role focused on contract governance, performance monitoring and compliance.

Working closely with senior stakeholders, you will support the commercial oversight of the contract, ensuring service delivery is aligned with contractual obligations and that performance, compliance and reporting processes are effectively managed.

Key Responsibilities

• Support the preparation of commercial reports, briefings and documentation for senior leadership
• Maintain contract documentation, trackers and commercial records
• Monitor FM performance against contractual KPIs and service standards
• Support audit and compliance activities, ensuring corrective actions are tracked through to completion
• Assist with validating service performance, payments and contractual variations
• Support negotiations with suppliers, advisers and other external stakeholders
• Produce reporting, dashboards and presentation materials for senior management
• Work collaboratively with internal teams including FM operations, finance and assurance functions

Requirements

• Facilities Management background
• Experience working with contracts, contract management or commercial processes
• Ability to read, interpret and apply contractual terms
• Understanding of performance monitoring, KPIs and service delivery in FM environments
• Strong analytical, organisational and reporting skills
• Confident communicator with strong stakeholder management ability

• Experience within PFI/PPP environments or large infrastructure contracts would be beneficial but not essential.