37 jobs found

Greetings, This is Jasmine from RG Setsquare. I came across your CV and wanted to reach out regarding the following job opportunity: Position: Repair Planner Hours: 42.5 hours per week (Monday - Friday, 8:00 am - 5:00 pm) Location: Tonbridge, TN9 Start Date: ASAP Rate: 17.93/hour on UMB (6 month Temp to perm) Duties Schedule operatives to ensure resources are used effectively and repairs are delivered on time. Need social housing experience. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required How to Apply: If interested, please call/Whatsapp Jasmine on (phone number removed) or email (url removed) Thanks, Jasmine Kaur RG Setsquare is acting as an Employment Business in relation to this vacancy.

Electrician Manchester, Greater Manchester £40,101.08 per annum + On Call Payments (approx. £4000) Permanent, Full Time - 39 hours per week (Mon - Thurs 08:00 - 16:30, Fri 08:00 - 15:30) Closing date: 21st July 2026 Interview date: 28th July 2026 Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS Our organisation is all about people the people who live in our homes, the communities we serve, and those we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community. This role will help us to do this by providing a professional electrical service that delivers an excellent customer experience and adhering to the current edition of 18th Edition Wiring Regulations, health and safety regulations and organisational policies and procedures. In this role, you will be responsible for Carrying out all aspects of electrical works in customers homes and empty properties. Repairing/replacing electrical fittings and diagnose and rectify electrical faults. Completing relevant certification to BS: 7671 to include EICR, Minor Works and Installation certificates. Delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach. Be easy to deal with and do what you say you will. Report any potential repairs and safeguarding issues that you notice in the customers homes. Update your PDA in real time on a job s status and communicate with planners if customers are not at home or jobs are not viable. We need people who have: City and Guilds Parts I, II & III or NVQ Level 3 in electrical installation works City and Guilds 2391 or 2394 and 2395 Current BS:7671 qualification (18th Edition Regulations) Experience in a similar role and in certifying electrical works Experience in Testing and inspection of domestic dwellings Sound building, construction, general maintenance/repair knowledge Experience in working with IT systems (email, word and excel) Full valid driving licence Please note this role is subject to a basic DBS check. Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction. If you want to be part of our team and help us make a difference, we d love to hear from you.

Multi Trader with a Plumbing or Carpentry bias required for a permanent Social Housing position covering South East London, offering a salary of £40,000 plus a company van, fuel card and 23 days annual leave plus bank holidays. Join a well-established contractor with a strong pipeline of work and excellent long-term career prospects. Job Description Carrying out responsive repairs and planned maintenance within occupied Social Housing properties across South East London. Completing a range of Plumbing or Carpentry works, alongside general multi-trade repairs to a high standard. Diagnosing faults and delivering first-time fixes while providing excellent customer service to tenants. Managing workloads efficiently, maintaining the company van and ensuring all work is completed safely and within agreed timescales. Working closely with supervisors and planners to deliver high-quality maintenance services across the South East London area. Skills / Qualifications Experienced Multi Trader with either a Plumbing or Carpentry bias within Social Housing, housing maintenance or property services. NVQ Level 2 (or equivalent) in Plumbing or Carpentry is desirable. Competent in carrying out additional basic multi-trade repairs including patch plastering, tiling, painting and decorating. Full UK Driving Licence essential for covering South East London. Excellent customer service skills with the ability to work independently and deliver high-quality workmanship. This is an excellent opportunity for a Multi Trader to join a respected Social Housing contractor offering a permanent position, £40,000 salary, company van, fuel card and 23 days annual leave plus bank holidays, with genuine opportunities for long-term career progression. Apply today to secure your next permanent role.

Multi Trader with a Plumbing or Carpentry bias required for a permanent Social Housing position covering East London, offering a salary of £40,000 plus a company van, fuel card and 23 days annual leave plus bank holidays. Join a well-established contractor with a strong pipeline of work and excellent long-term career prospects. Job Description Carrying out responsive repairs and planned maintenance within occupied Social Housing properties across East London. Completing a range of Plumbing or Carpentry works, alongside general multi-trade repairs to a high standard. Diagnosing faults and delivering first-time fixes while providing excellent customer service to tenants. Managing workloads efficiently, maintaining the company van and ensuring all work is completed safely and within agreed timescales. Working closely with supervisors and planners to deliver high-quality maintenance services across the East London area. Skills / Qualifications Experienced Multi Trader with either a Plumbing or Carpentry bias within Social Housing, housing maintenance or property services. NVQ Level 2 (or equivalent) in Plumbing or Carpentry is desirable. Competent in carrying out additional basic multi-trade repairs including patch plastering, tiling, painting and decorating. Full UK Driving Licence essential for covering East London. Excellent customer service skills with the ability to work independently and deliver high-quality workmanship. This is an excellent opportunity for a Multi Trader to join a respected Social Housing contractor offering a permanent position, £40,000 salary, company van, fuel card and 23 days annual leave plus bank holidays, with genuine opportunities for long-term career progression. Apply today to secure your next permanent role.

Repairs Supervisor - Merseyside We are looking for an experienced Repairs Supervisor to lead a team of trade operatives delivering responsive repairs and maintenance services. You'll be responsible for the day-to-day supervision, performance management and quality of works, ensuring all repairs are completed safely, efficiently and to the highest standards. This is a hands-on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills and the ability to motivate and support a mobile workforce, delivering first-time fixes and excellent customer service. Responsibilities Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance. Ensure jobs are completed on time, to specification and within budget. Manage productivity, performance and quality through regular monitoring and site visits. Review completed works, coding accuracy and justification for variations. Liaise with planners, administrators and internal teams to maintain a smooth workflow and accurate reporting. Ensure all works comply with Health & Safety, quality and regulatory standards. Deliver toolbox talks, carry out risk assessments and site inspections, promoting a culture of safety and continuous improvement. Support resource planning and coordinate out-of-hours services where required. Build strong working relationships with residents, customers and colleagues, maintaining professionalism at all times. Mentor apprentices and support the ongoing development of the team. About You Proven experience as a Repairs Supervisor or Senior Operative within social housing or property maintenance. Excellent technical knowledge across multiple trades. Strong understanding of Health & Safety legislation, RAMS and compliance processes. Experience managing teams and monitoring performance against KPIs. Excellent communication, organisational and problem-solving skills. IT proficient, including Microsoft Office and mobile work management systems. CSCS card and supervisory safety qualification (SSSTS, SMSTS and/or IOSH Managing Safely preferred). Full UK driving licence. What's on Offer Salary up to £39,000, depending on experience. Company van and fuel card for business use. 25 days' annual leave plus bank holidays. Opportunity to earn additional income through out-of-hours work. Long service recognition awards. Perkbox membership with discounts on shopping, travel, entertainment and wellbeing. One paid volunteering day each year. Ongoing training, development and genuine opportunities for career progression. Our Commitment We are committed to creating an inclusive workplace where everyone is treated with respect and has the opportunity to succeed. We welcome applications from people of all backgrounds and are dedicated to supporting diversity, equality and inclusion throughout our recruitment process and beyond.

Job Overview: Job Role: Plasterer Location: Dartford Duration: Temp to Perm Hours: 40 hours per week, Monday to Friday, 8:00am - 5:00pm, Onsite. Payrate: 24.57 Umbrella Start date: ASAP What You'll Do Carry out wet trade works including plastering, patch repairs, rendering, and making good to a high standard. Support multi-trade repairs including: Wall and floor tiling. Basic carpentry (skirting, doors, minor repairs) Painting and decorating to a professional finish. Record work accurately in real time via the mobile app. Collaborate with supervisors, planners and admin teams to keep delivery smooth and efficient. Complete risk assessments and follow health and safety procedures on every job. Requirements NVQ Level 2/3 in Plastering (or equivalent experience) Strong experience in wet trades including plastering, patch repairs and tiling. Experience across multiple trades (carpentry, decorating, making good) Full UK driving licence and well-maintained tool kit. Knowledge of social housing repairs & maintenance Strong Health & Safety awareness and attention to detail Eden Brown is acting as an Employment Business in relation to this vacancy.

Annual salary: up to £31,129.26 Planner Location:Leeds Full time / Permanent Salary: £31,129.26 Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Planner / Scheduler Location: Sheffield Job Type: Full-Time, Contract We are currently recruiting for an experienced Planner / Scheduler to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Key Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Handling inbound and outbound calls relating to repairs and maintenance schedules. Escalating issues that may impact service delivery. Supporting contract managers with resource planning and workforce allocation. Requirements Previous experience working as a Planner, Scheduler, Works Planner, Repairs Planner, Resource Planner, or Maintenance Scheduler. Experience within Social Housing, Property Services, Construction, Facilities Management, or Maintenance environments. Strong organisational and time management skills. Excellent communication and customer service abilities. Ability to work effectively in a fast-paced environment. Proficient in Microsoft Office and scheduling systems. Experience using systems such as DRS, Opti-Time, Dynamics, Northgate, Job Manager, or similar would be advantageous. What's on Offer Competitive salary package. Company benefits scheme. Career development opportunities. Supportive and collaborative working environment. Opportunity to join a growing and reputable organisation within the Social Housing sector. If you are an organised and proactive Planner / Scheduler looking for your next opportunity within Social Housing, we would love to hear from you.

Annual salary: up to £31,000.00 Planner Location:Evesham Contract Start Date:1 July 2026 Contract Type:Full-time, Permanent Salary: £31,000 plus benefits Join us on our new, exciting contract Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region. Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract includes responsive repairs, planned maintenance and property services, with a strong focus on customer service, quality and community investment. Due to continued growth across the contract, opportunities are available for experienced Planners across South Worcestershire, North Gloucestershire, and surrounding areas. About the role: We are looking for an organised and proactive Planner to join our team. You will play an important role in ensuring works are scheduled efficiently, work is allocated to operatives, and jobs are completed promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer-focused and responsive repairs service. Duties: Schedule and plan works to ensure efficient use of operatives and resources Use the MCM system to manage appointments, update job statuses and monitor progress Track overdue tasks and support the team in meeting performance targets and KPIs Coordinate operatives and subcontractors to ensure jobs are completed on time and fully equipped Communicate effectively with residents to provide updates and manage expectations Support the repairs team by identifying and escalating operational issues where required Monitor workloads and assist with planning cover for absences and holidays Allocate work to subcontractors and raise material orders in line with procurement procedures Ensure accurate use of IT systems, including PDAs and subcontractor portals Maintain clear and accurate records across all systems Deliver a professional, courteous and customer-focused service at all times Adhere to health and safety requirements and company policies Work collaboratively with colleagues to ensure service delivery standards are met Support company procedures, maintain company assets and provide cover for other planners when required Attend meetings and training sessions as required Key Criteria: Experience working in a planning, scheduling or coordination role within repairs and maintenance or a similar environment GCSE (or equivalent) in English and Maths Experience working in a fast-paced, reactive and customer-focused environment Good IT skills with the ability to use job management, scheduling and appointment systems Strong time management and organisational skills, with good attention to detail Clear and confident communication skills, both written and verbal A customer-focused approach with the ability to manage queries and challenging situations professionally An understanding of repairs and maintenance processes Experience planning and scheduling multi-trade repairs using an ICT appointment or job management system Benefits: 25 days annual leave plus bank holidays Family-friendly policies, including enhanced maternity/paternity leave life assurance Van & Fuel card Refer a friend schemes Generous pension scheme and sick pay Employee Assistance Programme Mears Rewards - access to discounts across major retailers, including supermarkets Excellent training and development opportunities Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor) Volunteering leave - up to two days per year to support community initiatives All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £31,000.00 Planner Location: Tower Hamlets Full time / Permanent Salary: £31,000 Per Annum Hours: 42.5 hours Monday - Friday Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £30,458.75 Planner Location: Norwich Full time / Permanent Salary: £30,458.75 Hours: 42.5 hours Monday - Friday MPS has been looking after residents' homes for over 25 years. As part of the Mears Group, we focus on estate management and property maintenance, delivering tailored solutions that support people and communities. We provide a wide range of services; including responsive repairs, planned works, and cyclical maintenance to over 100 local authorities and housing providers across the UK. One of our key partners is Orbit, a major housing provider in the Midlands, East Anglia, and the South East, managing over 45,000 homes. Together, MPS and Orbit ensure residents receive timely, high-quality repairs and maintenance, with a strong emphasis on customer care, safety, and long-term value. About the role: We are looking for an organised and proactive Planner to join our local repairs team. You will play an important role in ensuring repairs are scheduled efficiently, work is allocated to operatives, and jobs are completed promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer-focused and responsive repairs service. Duties: Schedule and plan repair works to ensure efficient use of operatives and resources Use the MCM system to manage appointments, update job statuses and monitor progress Track overdue tasks and support the team in meeting performance targets and KPIs Coordinate operatives and subcontractors to ensure jobs are completed on time and fully equipped Communicate effectively with residents to provide updates and manage expectations Support the repairs team by identifying and escalating operational issues where required Monitor workloads and assist with planning cover for absences and holidays Allocate work to subcontractors and raise material orders in line with procurement procedures Ensure accurate use of IT systems, including PDAs and subcontractor portals Maintain clear and accurate records across all systems Deliver a professional, courteous and customer-focused service at all times Adhere to health and safety requirements and company policies Work collaboratively with colleagues to ensure service delivery standards are met Support company procedures, maintain company assets and provide cover for other planners when required Attend meetings and training sessions as required Role Criteria: Experience working in a planning, scheduling or coordination role within repairs and maintenance or a similar environment GCSE (or equivalent) in English and Maths Experience working in a fast-paced, reactive and customer-focused environment Good IT skills with the ability to use job management, scheduling and appointment systems Strong time management and organisational skills, with good attention to detail Clear and confident communication skills, both written and verbal A customer-focused approach with the ability to manage queries and challenging situations professionally An understanding of repairs and maintenance processes Experience planning and scheduling multi-trade repairs using an ICT appointment or job management system Benefits 25 days annual leave plus bank holidays Leading pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £29,303.90 Planner Location: Milton Keynes - office based Contract Type: Full-Time, Permanent (42.5 hours per week, Monday to Friday) Salary Per Annum: £29,303.90 About Mears Group Mears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. About the Role We are looking for an organised and proactive Planner to join our local repairs team. You'll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Role Responsibilities Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Working on the call centre taking calls Role Criteria Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Call centre experience Experience scheduling and planning multi-trade repairs using an ICT appointing tool Benefits 25 days annual leave plus bank holidays Company-wide Mears Fun Day to celebrate your hard work Volunteering leave to support community initiatives Mears Rewards - discounts on groceries, holidays, eye tests, and more Access to confidential EAP counselling and wellbeing support Family-friendly policies and flexible working support Share Save and You Earn schemes All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £30,975.00 Helpdesk Team Leader Location: Rainham - London Salary: £30,975 Contract Type: Permanent, Full-Time Hours, Office based Hours: 42.5 hours per week, Monday to Friday, 8:00am - 5:00pm About the Role We are looking for a proactive Helpdesk Team Leader, to lead a team of Helpdesk Operators managing repairs and maintenance enquiries. You'll pay a key role in delivering excellent customer service, ensuring repairs are managed efficiently, service level agreements (SLAs) are achieved, and your team is supported to perform at their best. The ideal candidate will be an experienced people manager with excellent customer service skills, the ability to prioritise a busy workload, and confidence in handling escalated enquiries and complaints. Role Responsibilities Lead, coach and develop a team of Helpdesk Operators. Monitor call quality, productivity and customer satisfaction. Ensure repair requests are logged accurately and prioritised appropriately. Manage escalated enquiries and customer complaints. Monitor team performance against KPIs and SLAs. Conduct one-to-one meetings, performance reviews and training. Work closely with planners, contractors and operational teams to ensure repairs are completed on time. Produce performance reports and identify opportunities for improvement. Ensure compliance with company policies, health and safety requirements, and data protection legislation. Role Criteria Previous experience leading or managing a team. Experience working in a call centre or helpdesk environment. Strong customer service and complaint handling skills. Previous administrative experience Good IT skills, including Microsoft Office and CRM systems. Excellent organisational and communication skills, with the ability to manage multiple priorities Desirable Knowledge of repairs and maintenance Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Olivia Elias url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Planner Location: Evesham Contract Start Date: ASAP Contract Type: Full-time, Permanent Salary - £31,000 Build Recruitment are working with a Nationally recognised contractor who has just gone into Partnership with a Housing Association to deliver repairs, maintenance, and planned investment work across homes across Worcestershire and Gloucestershire. About the Role: We are looking for an organised and proactive Planner to join our repairs team. You ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service. Duties: Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time. Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks. Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly. Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed. Work closely with administrators, supervisors, and contractors to ensure a seamless service. Cover for other planners when needed and attend meetings or training sessions as required. Follow company policies and Health & Safety requirements at all times. Assist with reporting and performance monitoring to ensure KPIs and targets are met. Help prioritise emergency and urgent jobs to minimise disruption for residents. Maintain accurate records, data, and documentation for audits and compliance. Support continuous service improvements by suggesting ways to streamline planning and scheduling. Provide general administrative support to the repairs team when required Role Criteria: Experience in the above role with similar or the same duties GCSE (or equivalent) in English & Maths Experience working in a fast-paced, pressurised environment Strong IT skills with the ability to use job management and scheduling systems Excellent time management, organisational, and communication skills A customer-first approach with the ability to handle challenging situations Knowledge of repairs and maintenance processes Experience scheduling and planning multi-trade repairs using an ICT appointing tool

JOB DESCRIPTION About the role We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs. You will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents. The role involves managing operatives' diaries, booking and rescheduling appointments, maintaining accurate records and updating systems to ensure repair activities are tracked effectively. Working closely with residents, operatives and internal teams, you will ensure clear communication, efficient job allocation and a high standard of customer service, while contributing to continuous improvements in service delivery and performance. You will also be able to demonstrate these essential skills: Experience of working in a customer focused environment. Experience of working within agreed performance targets. Excellent oral and written communications. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work in a fast-paced environment and under pressure. Experience of working with databases. Desirable: Experience of working in social housing. Experience of working with large volume data processing activities. Experience of working with subcontractors. Excellent organisation and time management skills. Experience of working with DRS. To find out more about the role and the key responsibilities, please review the role profile. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. TGPCVL

Plasterer Dartford & Surrounding Areas £23.90 per hour Temporary Full-Time Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the South West, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working in partnership with a leading social housing maintenance contractor to recruit an experienced Plasterer to join their responsive repairs and maintenance team covering Dartford and the surrounding areas. This is an excellent opportunity to join a well-established organisation offering long-term work, a company van and fuel card, and the opportunity to work within a busy responsive repairs team delivering essential maintenance services to occupied social housing properties. The Role Carrying out plastering repairs and maintenance within occupied social housing properties Completing patch plastering, skimming, rendering and making good to a high standard Undertaking wall and floor tiling where required Carrying out basic carpentry repairs including skirting, doors and minor joinery works Completing painting and decorating following repair works Diagnosing maintenance issues and delivering first-time fixes wherever possible Updating job information accurately using PDA/mobile working systems Working closely with supervisors and planners to ensure repairs are completed within agreed service levels Delivering excellent customer service while working within residents' homes Ensuring all work is carried out safely and in line with Health & Safety regulations Requirements Previous experience working as a Plasterer within social housing, housing associations, local authorities or domestic property maintenance Strong experience in skimming, patch plastering, rendering and making good Competent in wall and floor tiling Basic carpentry and decorating skills Experience working within occupied properties Experience using PDA or mobile working devices is advantageous NVQ Level 2/3 Plastering or equivalent experience preferred Own hand tools Full UK Driving Licence Benefits £23.90 per hour (Umbrella PAYE) Temporary position with ongoing work Company van and fuel card Weekly pay Ongoing training and support Opportunity to secure long-term work with a leading social housing maintenance contractor Ideal Candidate Experienced Plasterer with strong wet trade skills Previous experience within social housing responsive repairs Competent in basic carpentry, tiling and decorating Customer-focused with excellent communication skills Reliable, organised and able to work independently Committed to delivering high-quality repairs and first-class customer service To apply or learn more about this opportunity, please contact Ben Thomas at Build Recruitment. (url removed) We take the time to understand your career aspirations and background. Our team provides support, guidance and regular communication throughout the recruitment process. With our commitment to being your career partner, we will help you find suitable job opportunities, offer career advice and provide salary benchmarking.

Scheduler Location - Winchester Join our dynamic repairs and maintenance team as an experienced Scheduler where you'll drive efficient service delivery and make a real difference to our residents' lives. About the Role We are looking for an experienced Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels. This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities Schedule and manage day-to-day reactive and planned repairs Allocate jobs to in-house operatives and/or subcontractors Manage and optimise operatives' diaries to maximise productivity Monitor job progress and ensure works are completed within SLA Liaise with residents, operatives, contractors, and supervisors Rebook and reschedule appointments where necessary Update repairs systems accurately and in real time Support the wider repairs team to deliver a high-quality customer service Requirements Previous experience as a Repairs Planner, Scheduler, or Works Coordinator Experience within housing, property, maintenance, or repairs environments Strong organisational and time-management skills Confident communicator with a customer-focused approach Ability to work under pressure and manage competing priorities Good IT skills and experience using repairs or scheduling systems Take the next step in your planning career and help us deliver outstanding service to our community.

Area Planner - Repairs London - 3 days a week in the office 2 days working from home 15.80 - 20.40 per hour 35 hours a week Temp 3 months initially Our client, based in London is looking for an Area Planner to provide a high quality, planning and co-ordination service for Responsive Repairs. As the successful candidate you will provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs. You will also: Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area. Maintain the scheduling system and provide internal and external customers with timely and accurate information. Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues. Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales. Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed. Ensure compliance with GDPR regulations when processing customer data. To be considered for the role you will need previous experience of scheduling repairs and also: Experience of working in a customer focused environment Experience of working within agreed performance targets Microsoft Office including Word and Excel. Ability to work in a fast-paced environment and under pressure. Please click 'apply now' or contact me for more information. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Repairs Scheduler Job Type: Permanent Full time 9am-5pm Monday to Friday with 30 minute break - Office based Location: King's Lynn Rate of pay: Up to £28,000 per annum DOE We are currently recruiting on behalf of our client, a well-established contractor specialising in social housing repairs and maintenance, who are looking to appoint an experienced Repairs Scheduler/Planner to join their growing team. This is a busy and fast-paced role, ideal for someone who thrives in a high-volume environment and has previous experience within social housing, maintenance or repairs coordination. The successful candidate will be responsible for managing a busy repairs desk, handling both inbound and outbound calls with tenants, operatives, subcontractors and clients to ensure repairs are scheduled and completed efficiently within agreed timescales. Key Responsibilities: Handling a high volume of inbound calls from tenants reporting repairs and maintenance issues Making outbound calls to residents, operatives and subcontractors regarding appointments and job updates Scheduling and coordinating responsive repairs work Prioritising urgent and emergency repairs appropriately Updating internal systems with accurate job notes and progress updates Monitoring outstanding jobs and chasing updates where required Delivering excellent customer service at all times within a busy social housing environment Candidate Requirements: Proven experience in a repairs planning & scheduling role Strong understanding of reactive maintenance environments Ability to work effectively in a fast-paced, high-pressure setting Excellent organisational and multitasking skills Strong communication and problem-solving abilities Experience working to KPIs and deadlines Please contact our maintenance recruitment specialists Maryrisa or Holli (phone number removed) ARC GROUP A focus on recruitment, a passion for people.

Multi Trades Recruitment is looking for a reliable and organised Customer Care Advisor / Planner to join a busy Facilities Management team. This is a fast-paced role supporting planning and customer service operations, handling customer enquiries while coordinating engineers and operatives to ensure works are delivered efficiently and in line with service level agreements. About the Role: You will act as a key point of contact for customers, managing enquiries via phone, email, and internal systems, while planning and scheduling works for operatives. Key Responsibilities: Handle incoming calls, emails, and portal requests from customers Book and confirm appointments using internal systems (Castleton Maintain) Raise, update and close support tickets via CAFM systems Plan and schedule works for operatives and engineers Manage and update diaries to ensure efficient workflow Monitor and ensure SLAs are met Investigate and resolve customer queries and complaints Arrange follow-on appointments where required Maintain accurate customer records and databases Liaise with site teams, engineers, and stakeholders Carry out customer satisfaction surveys Manage shared inboxes and general administrative duties Support training of new team members where required About You: Essential Skills: Excellent organisational and time management skills Strong customer service and communication skills Ability to work in a fast-paced environment Confident using IT systems including Microsoft Office Professional and reliable approach to work Ability to work independently and as part of a team Desirable Experience: Experience in planning or scheduling roles Experience within Facilities Management or Responsive Repairs Familiarity with CAFM systems (e.g. Castleton Maintain) Understanding of local government, housing associations or service contracts Other Requirements: Full UK driving licence (preferred) Personal Attributes: Self-motivated and proactive Flexible and adaptable Strong communicator Well presented and professional Reliable and team-oriented This is a great opportunity to join a structured and supportive environment with strong progression potential. Please apply with your CV to be considered. INDTEMP