Title: Landscape Manager Location: Dover Castle, Dover, Kent, CT16 1HU or Homebased Salary: 40,852 p.a., depending on skills, experience and location / 36hrs per week / permanent Job type: Permanent Ref: 16569 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Landscape Manager to join our team. This is a full-time, permanent role, working 36 hours per week. We offer flexible working arrangements where the role allows. This role can be based at one of our site offices located at Dover Castle, Battle Abbey or homebased. You will need to regularly travel to sites within your portfolio in Kent & East Sussex. The Benefits - Salary from 40,852, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events English Heritage cares for the monuments, buildings and places that bring the story of England to life for over 10 million visitors each year. This is a great opportunity for a dedicated landscape management professional to join the South and East Team as a Landscape Manager supporting our Kent and East Sussex portfolio. This role brings together landscaping, grounds maintenance and project management, providing expertise to a team that delivers a holistic estates service to the region. You will actively champion landscape management and lead on the grounds maintenance and management of our estates across the region. The sites within the portfolio vary considerably in complexity and scale, ranging from castles such as Dover, Walmer and Deal to Roman Forts such as Richborough. Are you passionate about caring for some of England's most important historical buildings and landmarks? If so, this is a great opportunity to join English Heritage Trust's Kent-based Estates Management team. The Landscape Manager's primary purpose is to provide high-quality conservation landscape and grounds maintenance and associated facilities services for the National Collection of Historic Properties and Estates. It is a busy and varied role which makes the everyday interesting, with no two days the same. The Estates Department is made up of four Regions with teams providing professional expertise to conserve and maintain a range of properties from country houses and ruined castles to hill forts and Roman temples. Working from either Dover Castle or remotely from home, you will be part of the South & East Region team, supporting a diverse portfolio of historic sites across Kent and Sussex. Working with Facilities Managers, Building Conservation Managers, Gardens and Landscape Teams, Curatorial Teams, project teams and contractors, you will help care for and improve our landscapes, grounds and external spaces so they remain safe, welcoming and historically significant. As Landscape Manager, you will provide specialist advice on landscape management, environmental stewardship and grounds maintenance across a portfolio of sites, helping to ensure landscapes and external assets are well maintained, legally compliant and aligned with organisational standards. Working collaboratively with colleagues across Estates, Curatorial and project teams, you will support the delivery of conservation and operational objectives to achieve high-quality outcomes. To do this, the role requires strong project/contract management skills and a working understanding of the relevant health and safety regulations. It also requires competence in operating within the constraints of heritage and planning policies and statutory requirements, as well as being able to demonstrate a robust understanding of historic building conservation best practice principles. As a confident communicator, you will work collaboratively with Senior Management and site colleagues across the Kent portfolio, including the Facilities Manager at Dover. You will build strong working relationships to coordinate maintenance, projects and day-to-day service priorities. You will have experience of working with both internal stakeholders and managing contractors in procuring, administering and supervising landscape and grounds maintenance contracts and associated budgets. You will be confident in preparing works instructions and managing and auditing the quality of work on site. You will also ensure that asset information, maintenance schedules, records and statutory certification are accurately recorded and kept up to date in the K2 CAFM system, in line with statutory compliance requirements and English Heritage Safety Critical Reporting standards. To be considered as a Landscape Manager, you'll need: 1. HNC/HND or equivalent qualification in landscape management, environmental management, horticulture or a related discipline, or equivalent experience. 2. Good knowledge of landscape conservation, environmental management and grounds maintenance. 3. Knowledge of relevant legislation and standards, including health and safety, CDM, tree safety, reservoirs and play areas. 4. Understanding of biodiversity and habitat management. 5. Strong contract and contractor management skills. 6. Ability to manage budgets and maintain accurate records. Interviews will be held on 15th October 2026 at Dover Castle. If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Karen Eakers, Estates Manager or Chloe Crick, Landscape Manager. No agencies, please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability, Gender, and Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date: 27/09/:59:59
08/09/2026
Full time
Title: Landscape Manager Location: Dover Castle, Dover, Kent, CT16 1HU or Homebased Salary: 40,852 p.a., depending on skills, experience and location / 36hrs per week / permanent Job type: Permanent Ref: 16569 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Landscape Manager to join our team. This is a full-time, permanent role, working 36 hours per week. We offer flexible working arrangements where the role allows. This role can be based at one of our site offices located at Dover Castle, Battle Abbey or homebased. You will need to regularly travel to sites within your portfolio in Kent & East Sussex. The Benefits - Salary from 40,852, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events English Heritage cares for the monuments, buildings and places that bring the story of England to life for over 10 million visitors each year. This is a great opportunity for a dedicated landscape management professional to join the South and East Team as a Landscape Manager supporting our Kent and East Sussex portfolio. This role brings together landscaping, grounds maintenance and project management, providing expertise to a team that delivers a holistic estates service to the region. You will actively champion landscape management and lead on the grounds maintenance and management of our estates across the region. The sites within the portfolio vary considerably in complexity and scale, ranging from castles such as Dover, Walmer and Deal to Roman Forts such as Richborough. Are you passionate about caring for some of England's most important historical buildings and landmarks? If so, this is a great opportunity to join English Heritage Trust's Kent-based Estates Management team. The Landscape Manager's primary purpose is to provide high-quality conservation landscape and grounds maintenance and associated facilities services for the National Collection of Historic Properties and Estates. It is a busy and varied role which makes the everyday interesting, with no two days the same. The Estates Department is made up of four Regions with teams providing professional expertise to conserve and maintain a range of properties from country houses and ruined castles to hill forts and Roman temples. Working from either Dover Castle or remotely from home, you will be part of the South & East Region team, supporting a diverse portfolio of historic sites across Kent and Sussex. Working with Facilities Managers, Building Conservation Managers, Gardens and Landscape Teams, Curatorial Teams, project teams and contractors, you will help care for and improve our landscapes, grounds and external spaces so they remain safe, welcoming and historically significant. As Landscape Manager, you will provide specialist advice on landscape management, environmental stewardship and grounds maintenance across a portfolio of sites, helping to ensure landscapes and external assets are well maintained, legally compliant and aligned with organisational standards. Working collaboratively with colleagues across Estates, Curatorial and project teams, you will support the delivery of conservation and operational objectives to achieve high-quality outcomes. To do this, the role requires strong project/contract management skills and a working understanding of the relevant health and safety regulations. It also requires competence in operating within the constraints of heritage and planning policies and statutory requirements, as well as being able to demonstrate a robust understanding of historic building conservation best practice principles. As a confident communicator, you will work collaboratively with Senior Management and site colleagues across the Kent portfolio, including the Facilities Manager at Dover. You will build strong working relationships to coordinate maintenance, projects and day-to-day service priorities. You will have experience of working with both internal stakeholders and managing contractors in procuring, administering and supervising landscape and grounds maintenance contracts and associated budgets. You will be confident in preparing works instructions and managing and auditing the quality of work on site. You will also ensure that asset information, maintenance schedules, records and statutory certification are accurately recorded and kept up to date in the K2 CAFM system, in line with statutory compliance requirements and English Heritage Safety Critical Reporting standards. To be considered as a Landscape Manager, you'll need: 1. HNC/HND or equivalent qualification in landscape management, environmental management, horticulture or a related discipline, or equivalent experience. 2. Good knowledge of landscape conservation, environmental management and grounds maintenance. 3. Knowledge of relevant legislation and standards, including health and safety, CDM, tree safety, reservoirs and play areas. 4. Understanding of biodiversity and habitat management. 5. Strong contract and contractor management skills. 6. Ability to manage budgets and maintain accurate records. Interviews will be held on 15th October 2026 at Dover Castle. If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Karen Eakers, Estates Manager or Chloe Crick, Landscape Manager. No agencies, please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability, Gender, and Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date: 27/09/:59:59
Title: Building Services Manager Location: Dover Castle, Dover, Kent, CT16 1HU or Homebased Salary: 40,852 p.a., depending on skills, experience and location / 36hrs per week / permanent Job type: Permanent Ref: 16570 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Building Services Manager to join our team. This is a full-time, permanent role, working 36 hours per week. We offer flexible working arrangements where the role allows. This role covers Kent and East Sussex and is based at our Dover Castle office or homebased. The Benefits - Salary from 40,852, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events English Heritage cares for the monuments, buildings and places that bring the story of England to life for over 10 million visitors each year. This is a great opportunity for a dedicated Mechanical and Electrical professional to join the South and East Team as a Building Services Manager supporting our Kent and Sussex portfolio, which includes Dover Castle, Walmer Castle, Deal Castle and Battle Abbey. This role brings together building services, facilities and project management, providing expertise to a team that delivers a holistic estates service to the region. You will actively champion Building Services and lead on the maintenance and management of Mechanical and Electrical systems across the region. The sites within the portfolio vary considerably in complexity and scale, ranging from castles such as Dover, Walmer and Deal to Roman Forts such as Richborough. Are you passionate about caring for some of England's most important historical buildings and landmarks? If so, this is a great opportunity to join English Heritage Trust's Kent and Sussex-based Estates Management team. The Building Services Manager's primary purpose is to provide a high-quality building services maintenance provision and associated facilities management support for the National Collection of Historic Properties and Estates. It is a busy and varied role which makes the everyday interesting, with no two days the same. The Estates Department is made up of four Regions with teams providing professional expertise to conserve and maintain a range of properties from country houses and ruined castles to hill forts and Roman temples. Working from either Dover Castle or remotely from home, you will be part of the South & East Region team, supporting a diverse portfolio of historic sites across Kent and Sussex. As Building Services Manager, you will manage mechanical and electrical assets across historic properties and modern visitor facilities. Working with Estate Managers, the Senior Estate Manager, site colleagues and the Facilities Manager, you will use condition information to prioritise maintenance and plan the timely replacement of end-of-life infrastructure, keeping services safe, compliant and reliable. To do this, the role requires strong project/contract management skills and a working understanding of health and safety regulations in a construction environment (CDM Regulations etc.). It also requires competence in operating within the constraints of heritage and planning policies and statutory requirements, as well as being able to demonstrate a robust understanding of historic building conservation best practice principles. As a confident communicator, you will work collaboratively with Estate Managers, the Senior Estates Manager and site colleagues across the Kent and Sussex portfolio, including the Facilities Manager for the Kent area based at Dover Castle. You will build strong working relationships to coordinate maintenance, projects and day-to-day building services priorities. You will have experience of working with both internal stakeholders and managing contractors in procuring, administering and supervising M&E measured term contracts and associated budgets. You will be confident in preparing works instructions and managing and auditing the quality of work on site. You will also ensure that asset information, maintenance schedules, service records and statutory certification are accurately recorded and kept up to date in the K2 CAFM system, in line with statutory compliance requirements and English Heritage Safety Critical Reporting standards. To be considered as a Building Services Manager, you'll need: 1. Minimum HNC/HND level qualification in mechanical and /or electrical engineering and/or equivalent relevant experience in Building/Construction 2. Experience of client-side administration of M&E term maintenance contracts and schedules of rates, including budget control and management of KPIs 3. Experience of developing and delivering small to medium M&E capital projects such as boiler and lift replacement 4. Ability to prepare schedules of work, specifications, simple working drawings and diagrams 5. Working knowledge of current legislation and regulations covering an extensive range of mechanical and electrical systems, including fire safety/firefighting equipment, gas safety, pressure systems, legionella controls, security systems and works and other relevant statutory regulations and bylaws Interviews will be held on 22nd October 2026 at Dover Castle. If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Karen Eakers, Estates Manager. No agencies, please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability, Gender, and Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date: 04/10/:59:59
08/09/2026
Full time
Title: Building Services Manager Location: Dover Castle, Dover, Kent, CT16 1HU or Homebased Salary: 40,852 p.a., depending on skills, experience and location / 36hrs per week / permanent Job type: Permanent Ref: 16570 Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create. We are looking for a Building Services Manager to join our team. This is a full-time, permanent role, working 36 hours per week. We offer flexible working arrangements where the role allows. This role covers Kent and East Sussex and is based at our Dover Castle office or homebased. The Benefits - Salary from 40,852, depending on skills, experience and location - 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years - Matched pension contributions up to 10% - Flexible hours - The opportunity to progress your career within the heritage sector - Apprenticeship opportunities - Subscriptions to professional bodies - Free access to all English Heritage sites for you and up to six friends and family members - 25% discount in our shops and cafes - Enhanced maternity, paternity or shared parental leave - Options to buy additional leave - An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs - Opportunities to go to some of our great live music and history events English Heritage cares for the monuments, buildings and places that bring the story of England to life for over 10 million visitors each year. This is a great opportunity for a dedicated Mechanical and Electrical professional to join the South and East Team as a Building Services Manager supporting our Kent and Sussex portfolio, which includes Dover Castle, Walmer Castle, Deal Castle and Battle Abbey. This role brings together building services, facilities and project management, providing expertise to a team that delivers a holistic estates service to the region. You will actively champion Building Services and lead on the maintenance and management of Mechanical and Electrical systems across the region. The sites within the portfolio vary considerably in complexity and scale, ranging from castles such as Dover, Walmer and Deal to Roman Forts such as Richborough. Are you passionate about caring for some of England's most important historical buildings and landmarks? If so, this is a great opportunity to join English Heritage Trust's Kent and Sussex-based Estates Management team. The Building Services Manager's primary purpose is to provide a high-quality building services maintenance provision and associated facilities management support for the National Collection of Historic Properties and Estates. It is a busy and varied role which makes the everyday interesting, with no two days the same. The Estates Department is made up of four Regions with teams providing professional expertise to conserve and maintain a range of properties from country houses and ruined castles to hill forts and Roman temples. Working from either Dover Castle or remotely from home, you will be part of the South & East Region team, supporting a diverse portfolio of historic sites across Kent and Sussex. As Building Services Manager, you will manage mechanical and electrical assets across historic properties and modern visitor facilities. Working with Estate Managers, the Senior Estate Manager, site colleagues and the Facilities Manager, you will use condition information to prioritise maintenance and plan the timely replacement of end-of-life infrastructure, keeping services safe, compliant and reliable. To do this, the role requires strong project/contract management skills and a working understanding of health and safety regulations in a construction environment (CDM Regulations etc.). It also requires competence in operating within the constraints of heritage and planning policies and statutory requirements, as well as being able to demonstrate a robust understanding of historic building conservation best practice principles. As a confident communicator, you will work collaboratively with Estate Managers, the Senior Estates Manager and site colleagues across the Kent and Sussex portfolio, including the Facilities Manager for the Kent area based at Dover Castle. You will build strong working relationships to coordinate maintenance, projects and day-to-day building services priorities. You will have experience of working with both internal stakeholders and managing contractors in procuring, administering and supervising M&E measured term contracts and associated budgets. You will be confident in preparing works instructions and managing and auditing the quality of work on site. You will also ensure that asset information, maintenance schedules, service records and statutory certification are accurately recorded and kept up to date in the K2 CAFM system, in line with statutory compliance requirements and English Heritage Safety Critical Reporting standards. To be considered as a Building Services Manager, you'll need: 1. Minimum HNC/HND level qualification in mechanical and /or electrical engineering and/or equivalent relevant experience in Building/Construction 2. Experience of client-side administration of M&E term maintenance contracts and schedules of rates, including budget control and management of KPIs 3. Experience of developing and delivering small to medium M&E capital projects such as boiler and lift replacement 4. Ability to prepare schedules of work, specifications, simple working drawings and diagrams 5. Working knowledge of current legislation and regulations covering an extensive range of mechanical and electrical systems, including fire safety/firefighting equipment, gas safety, pressure systems, legionella controls, security systems and works and other relevant statutory regulations and bylaws Interviews will be held on 22nd October 2026 at Dover Castle. If you would like to talk to us, e.g. about workplace adjustments or working patterns, please contact Karen Eakers, Estates Manager. No agencies, please. Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability, Gender, and Health and Wellbeing. We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments. Closing date: 04/10/:59:59
Contact Centre Coordinator Havant Permanent £28K Do you have experience working in a strong phone based role or ideally within a call / contact centre environment? If so, this may be the ideal role for you if you enjoy both customer service and coordination of services. Our client, who provides repairs, maintenance and construction services in the local area is looking for a candidate who is confident on the telephone whilst taking accurate information, completing administration on inhouse systems and communicating with tenants, the local council and the inhouse trades team to coordinate repairs and maintenance services for both responsive and programmed works ensuring records are accurately maintained of the jobs undertaken. Working in the contact centre your duties will include Receiving inbound calls from the local council, tenants and trades in regards to responsive and planned repair works. Make calls to book appointments for works with tenants and be point of contact during completion Inputting the works information on the job management systems with accuracy Allocate work in a timely manner to trade operatives on a daily basis, whilst understanding their availability and whereabouts. Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime. Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries. Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking. Any other ad hoc administrative duties as may be required from time to time. Experience, Knowledge and Skills required Previous call/contact centre experience or strong phone based work previously Excellent organisational/time management skills Excellent administration/word processing skills Demonstrate attention to detail and accuracy at all times Ability to work under pressure to strict deadlines Strong communication skills Strong word processing and Excel skills Working hours Monday to Friday 8am 5pm (40 hours per week) Employee benefits include: BUPA select healthcare scheme (upon successful completion of probation period) Rewards portal offering discounts to hundreds of shops and restaurants Support for health and mental wellbeing for staff and their families Personal Wealth Financial Wellbeing support Mental Health First Aiders Christmas Club savings scheme Company-funded annual Family Summer Fun Day and Christmas Party Corporate discount to local Gym Membership Ability to buy and sell annual leave Company sick pay policy
04/09/2026
Full time
Contact Centre Coordinator Havant Permanent £28K Do you have experience working in a strong phone based role or ideally within a call / contact centre environment? If so, this may be the ideal role for you if you enjoy both customer service and coordination of services. Our client, who provides repairs, maintenance and construction services in the local area is looking for a candidate who is confident on the telephone whilst taking accurate information, completing administration on inhouse systems and communicating with tenants, the local council and the inhouse trades team to coordinate repairs and maintenance services for both responsive and programmed works ensuring records are accurately maintained of the jobs undertaken. Working in the contact centre your duties will include Receiving inbound calls from the local council, tenants and trades in regards to responsive and planned repair works. Make calls to book appointments for works with tenants and be point of contact during completion Inputting the works information on the job management systems with accuracy Allocate work in a timely manner to trade operatives on a daily basis, whilst understanding their availability and whereabouts. Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime. Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries. Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking. Any other ad hoc administrative duties as may be required from time to time. Experience, Knowledge and Skills required Previous call/contact centre experience or strong phone based work previously Excellent organisational/time management skills Excellent administration/word processing skills Demonstrate attention to detail and accuracy at all times Ability to work under pressure to strict deadlines Strong communication skills Strong word processing and Excel skills Working hours Monday to Friday 8am 5pm (40 hours per week) Employee benefits include: BUPA select healthcare scheme (upon successful completion of probation period) Rewards portal offering discounts to hundreds of shops and restaurants Support for health and mental wellbeing for staff and their families Personal Wealth Financial Wellbeing support Mental Health First Aiders Christmas Club savings scheme Company-funded annual Family Summer Fun Day and Christmas Party Corporate discount to local Gym Membership Ability to buy and sell annual leave Company sick pay policy
Fabric Maintenance Engineer / Handyperson Job Title: Fabric Maintenance Engineer Location: West London Hours: Monday - Friday, 08:00 - 17:00 (40 hours per week) Contract: Permanent, Full-Time Salary: Up to 42,000 + overtime + benefits Role Purpose The Fabric Maintenance Engineer is a key site-based role dedicated to maintaining the interior and exterior fabric of a flagship commercial office development to immaculate, showroom standards. Working alongside the resident mechanical and electrical engineering team, you will take full ownership of all building fabric maintenance, planned remedial tasks, and proactive inspections. With a strong practical foundation in woodwork, carpentry, architectural ironmongery, and door maintenance , you will ensure all tenant spaces, executive suites, reception areas, and common parts are kept in flawless physical condition with zero disruption to corporate occupiers. Key Responsibilities 1. Carpentry, Door Maintenance & Architectural Ironmongery Door Systems & Closers: Inspect, repair, ease, and adjust internal and external doors, including heavy timber doors, acoustic boardroom doors, and glass entrance systems. Fire Door Integrity: Carry out routine inspections and maintenance on fire-rated doorsets, checking gaps, seals, intumescent strips, hinges, vision panels, and emergency push-bars in line with statutory fire compliance guidelines. Architectural Hardware: Repair, fit, and replace mortice locks, digital/card lock assemblies, latches, floor springs, overhead door closers, handles, and push-plates. Bespoke Woodwork & Joinery: Perform minor joinery repairs across wall panelling, reception desks, skirting boards, executive cabinetry, office furniture, and timber fixtures. 2. General Fabric Maintenance & Interior Finishing Painting & Decorating: Deliver high-quality patch plastering, filling, caulking, and paintwork touch-ups across high-visibility areas, lift lobbies, stairwells, and executive meeting suites. Flooring & Ceilings: Inspect and replace stained or damaged suspended ceiling tiles, inspect access hatches, and repair, re-lay, or replace carpet tiles and vinyl/raised-access flooring. 3. Basic Public Health & Multi-Skilled Support Minor Plumbing & Sanitaryware: Assist with first-line public health remedials, including unblocking toilets and basins, replacing toilet seats, resealing silicon around washroom basins/countertops, and repairing minor tap leaks. Showroom Standards: Conduct daily fabric audits across landlord common areas, plant rooms, and risers, proactively logging and rectifying defects before tenants or clients report them. Escort & Coordination: Supervise and coordinate specialist fabric contractors (e.g., specialist flooring contractors, major glazing teams, or external rope-access window cleaners) when required. 4. Health, Safety & Administration Safe Working Practices: Strictly adhere to site Safe Systems of Work (SSoW), utilizing appropriate Personal Protective Equipment (PPE) and working within dynamic Risk Assessments and Method Statements (RAMS). Working at Height: Carry out minor maintenance tasks at height safely utilizing step-ladders, mobile scaffold towers (PASMA), or access platforms (IPAF) where certified. CAFM Logging: Utilise the on-site CAFM system via a handheld tablet to log start/finish times, record detailed material usage, and close out Planned Preventative Maintenance (PPM) and reactive tasks within SLA. Person Specification Experience & Background Proven Track Record: Demonstrable experience working as a Fabric Engineer, Building Maintenance Handyperson, or Facilities Maintenance Carpenter within a corporate office, 5-star hotel, or high-end commercial property. Carpentry / Woodwork Skillset: Confident, proven practical capability with fine timber repairs, hanging/easing commercial doors, adjusting door closers, and fitting high-specification architectural ironmongery. Multi-Skilled Capability: Competent across wider building fabric disciplines, including painting/decorating, silicone work, drylining repairs, and minor plumbing. Qualifications & Certifications Trade Qualification (Desirable): NVQ Level 2 or 3 (or City & Guilds equivalent) in Carpentry & Joinery, Wood Occupations, or Building Maintenance Operations (desirable) Fire Door Competence (Highly Desirable): Recognised fire door installation/inspection awareness certification (e.g., BM TRADA, FDIS, or FIRAS awareness) is a strong advantage. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
04/09/2026
Full time
Fabric Maintenance Engineer / Handyperson Job Title: Fabric Maintenance Engineer Location: West London Hours: Monday - Friday, 08:00 - 17:00 (40 hours per week) Contract: Permanent, Full-Time Salary: Up to 42,000 + overtime + benefits Role Purpose The Fabric Maintenance Engineer is a key site-based role dedicated to maintaining the interior and exterior fabric of a flagship commercial office development to immaculate, showroom standards. Working alongside the resident mechanical and electrical engineering team, you will take full ownership of all building fabric maintenance, planned remedial tasks, and proactive inspections. With a strong practical foundation in woodwork, carpentry, architectural ironmongery, and door maintenance , you will ensure all tenant spaces, executive suites, reception areas, and common parts are kept in flawless physical condition with zero disruption to corporate occupiers. Key Responsibilities 1. Carpentry, Door Maintenance & Architectural Ironmongery Door Systems & Closers: Inspect, repair, ease, and adjust internal and external doors, including heavy timber doors, acoustic boardroom doors, and glass entrance systems. Fire Door Integrity: Carry out routine inspections and maintenance on fire-rated doorsets, checking gaps, seals, intumescent strips, hinges, vision panels, and emergency push-bars in line with statutory fire compliance guidelines. Architectural Hardware: Repair, fit, and replace mortice locks, digital/card lock assemblies, latches, floor springs, overhead door closers, handles, and push-plates. Bespoke Woodwork & Joinery: Perform minor joinery repairs across wall panelling, reception desks, skirting boards, executive cabinetry, office furniture, and timber fixtures. 2. General Fabric Maintenance & Interior Finishing Painting & Decorating: Deliver high-quality patch plastering, filling, caulking, and paintwork touch-ups across high-visibility areas, lift lobbies, stairwells, and executive meeting suites. Flooring & Ceilings: Inspect and replace stained or damaged suspended ceiling tiles, inspect access hatches, and repair, re-lay, or replace carpet tiles and vinyl/raised-access flooring. 3. Basic Public Health & Multi-Skilled Support Minor Plumbing & Sanitaryware: Assist with first-line public health remedials, including unblocking toilets and basins, replacing toilet seats, resealing silicon around washroom basins/countertops, and repairing minor tap leaks. Showroom Standards: Conduct daily fabric audits across landlord common areas, plant rooms, and risers, proactively logging and rectifying defects before tenants or clients report them. Escort & Coordination: Supervise and coordinate specialist fabric contractors (e.g., specialist flooring contractors, major glazing teams, or external rope-access window cleaners) when required. 4. Health, Safety & Administration Safe Working Practices: Strictly adhere to site Safe Systems of Work (SSoW), utilizing appropriate Personal Protective Equipment (PPE) and working within dynamic Risk Assessments and Method Statements (RAMS). Working at Height: Carry out minor maintenance tasks at height safely utilizing step-ladders, mobile scaffold towers (PASMA), or access platforms (IPAF) where certified. CAFM Logging: Utilise the on-site CAFM system via a handheld tablet to log start/finish times, record detailed material usage, and close out Planned Preventative Maintenance (PPM) and reactive tasks within SLA. Person Specification Experience & Background Proven Track Record: Demonstrable experience working as a Fabric Engineer, Building Maintenance Handyperson, or Facilities Maintenance Carpenter within a corporate office, 5-star hotel, or high-end commercial property. Carpentry / Woodwork Skillset: Confident, proven practical capability with fine timber repairs, hanging/easing commercial doors, adjusting door closers, and fitting high-specification architectural ironmongery. Multi-Skilled Capability: Competent across wider building fabric disciplines, including painting/decorating, silicone work, drylining repairs, and minor plumbing. Qualifications & Certifications Trade Qualification (Desirable): NVQ Level 2 or 3 (or City & Guilds equivalent) in Carpentry & Joinery, Wood Occupations, or Building Maintenance Operations (desirable) Fire Door Competence (Highly Desirable): Recognised fire door installation/inspection awareness certification (e.g., BM TRADA, FDIS, or FIRAS awareness) is a strong advantage. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Data Centre Day Technician - Harlow Our client is a market leader within FM & Maintenance and have an opportunity for a Day Technician to join the team The job role will be to ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, PDU's, Crac units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data. Functionally reports to the Shift Leader on all building services operational matters, including all critical and non-critical engineering work outputs. This role has no direct reports although working collaboration with the Account Manager, Contract Manager, CTech Ops manager, site engineering team, contract support team and 3rd party specialists is integral to the role. Key Responsibilities Ensure that routine PPM is carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists. Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items. To ensure all statutory compliance PPM's are carried out Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator. Ensure that Method Statements and Risk Assessments are prepared, and used for all tasks undertaken to ensure safe working practices at all times. To develop a good working relationship with all members of staff, subcontractors and the client representatives. Ensure the provision of a Safe and Healthy working environment. To include the wearing of uniform and PPE at all times. Ensure up to date shift logs are kept at all times Ensure that all plant rooms under responsibility are locked at all times and are kept in a clean and tidy condition. Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance. To undertake lone working when and where required, subject to passing satisfactory training. Ensure assigned tasks are actioned and completed as appropriate To ensure tasks as directed are completed with the appropriate H&S awareness/implementation. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure Computer Based Maintenance system, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured To operate a Permit to Work System in accordance with Quality, Health & Safety procedures and client requirements (or approved client system). Any other task as directed by the account management team. Personal Experience / Qualifications / Skills A good basic education is essential, with good written and spoken English and basic Mathematics skills Formally trained in electrical/mechanical maintenance Experience of maintaining all relevant mechanical and electrical equipment to clearly defined criteria Good verbal communication skills Committed to the delivery of excellent customer service It is essential staff are self-motivated and promote a "Can do" customer attitude at all times Duties Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste) Having flexible attitude with a "can do" approach and who is prepared to work outside their skill base to provide a customer base service Be prepared to undertake training as required by the post and the contract manager Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test Be prepared to work on multiple sites as required. Operate all systems within the building in a competent, effective and efficient manner, adhering to guideline and bulletins. Ensure that service providers work sheets are signed off, quality of works are inspected and any recommendations are escalated Responsible for escalation of all incidents as referred to in the handbook insuring the approved escalation procedure is adhered to. Skills Planning including prioritisation of tasks from PPM's and help desk requests. Reacting to break downs and change in priorities. Sourcing and vetting quotations Progress control and quality control. Safe system and work control system closeout. Knowledge Proven experience as a day engineer in building services within prestigious environment. City and guild qualification and any relevant qualification in all aspects of building services and mechanical engineering. Personal Attributes Able to work on their own initiative Good customer liaison skills along with a front of the house mentality. Have a can do attitude and flexible approach For more informatin please email your CV to (url removed) or call (phone number removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
02/09/2026
Full time
Data Centre Day Technician - Harlow Our client is a market leader within FM & Maintenance and have an opportunity for a Day Technician to join the team The job role will be to ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, PDU's, Crac units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data. Functionally reports to the Shift Leader on all building services operational matters, including all critical and non-critical engineering work outputs. This role has no direct reports although working collaboration with the Account Manager, Contract Manager, CTech Ops manager, site engineering team, contract support team and 3rd party specialists is integral to the role. Key Responsibilities Ensure that routine PPM is carried out to all mechanical and electrical plant in accordance with Site task schedules and asset lists. Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items. To ensure all statutory compliance PPM's are carried out Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order at all times. Ensure that suitable spares are available to carry out both maintenance and reactive works. To provide parts lists and estimated timescales to carry out remedial works Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator. Ensure that Method Statements and Risk Assessments are prepared, and used for all tasks undertaken to ensure safe working practices at all times. To develop a good working relationship with all members of staff, subcontractors and the client representatives. Ensure the provision of a Safe and Healthy working environment. To include the wearing of uniform and PPE at all times. Ensure up to date shift logs are kept at all times Ensure that all plant rooms under responsibility are locked at all times and are kept in a clean and tidy condition. Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance. To undertake lone working when and where required, subject to passing satisfactory training. Ensure assigned tasks are actioned and completed as appropriate To ensure tasks as directed are completed with the appropriate H&S awareness/implementation. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure Computer Based Maintenance system, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured To operate a Permit to Work System in accordance with Quality, Health & Safety procedures and client requirements (or approved client system). Any other task as directed by the account management team. Personal Experience / Qualifications / Skills A good basic education is essential, with good written and spoken English and basic Mathematics skills Formally trained in electrical/mechanical maintenance Experience of maintaining all relevant mechanical and electrical equipment to clearly defined criteria Good verbal communication skills Committed to the delivery of excellent customer service It is essential staff are self-motivated and promote a "Can do" customer attitude at all times Duties Multi skilled engineer with a knowledge of HVAC, Building services (water, gas, heating, ventilation and waste) Having flexible attitude with a "can do" approach and who is prepared to work outside their skill base to provide a customer base service Be prepared to undertake training as required by the post and the contract manager Having administration skills to maintain computer based and hardcopy systems for statutory inspection and test Be prepared to work on multiple sites as required. Operate all systems within the building in a competent, effective and efficient manner, adhering to guideline and bulletins. Ensure that service providers work sheets are signed off, quality of works are inspected and any recommendations are escalated Responsible for escalation of all incidents as referred to in the handbook insuring the approved escalation procedure is adhered to. Skills Planning including prioritisation of tasks from PPM's and help desk requests. Reacting to break downs and change in priorities. Sourcing and vetting quotations Progress control and quality control. Safe system and work control system closeout. Knowledge Proven experience as a day engineer in building services within prestigious environment. City and guild qualification and any relevant qualification in all aspects of building services and mechanical engineering. Personal Attributes Able to work on their own initiative Good customer liaison skills along with a front of the house mentality. Have a can do attitude and flexible approach For more informatin please email your CV to (url removed) or call (phone number removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Building Services Manager Exeter Devon & Somerset portfolio An established public-sector organisation is looking to appoint a Building Services Manager to join its Estates team, based from Exeter. This is a varied estates environment covering approximately 100 operational sites across Devon and Somerset , including training facilities, offices, workshops and a stores facilities. Properties differ considerably in their age, use and operating requirements, with many locations occupied around different working patterns. As a result, the estate presents an interesting mix of planned maintenance, statutory compliance, reactive works and longer-term improvement projects. The Role As Building Services Manager , you will act as the Estates team's technical lead for Mechanical & Electrical building services, supporting the ongoing maintenance, improvement and renewal of the organisation's property portfolio. Working closely with the Senior Property Manager and wider Estates team, you will take ownership of building services compliance and help shape annual maintenance and improvement programmes. You will also oversee consultants and contractors delivering planned, reactive and project works across the estate. Key responsibilities will include: Acting as the technical lead for M&E and building services matters across the property portfolio. Managing statutory compliance alongside planned and reactive maintenance programmes. Undertaking property inspections and condition surveys, identifying required works and advising on priorities. Developing annual programmes of building services maintenance, servicing, replacement and improvement works. Managing M&E projects from initial scope through specification, procurement and delivery to completion. Preparing and reviewing technical specifications, drawings, cost estimates and work instructions. Managing external consultants, contractors and maintenance providers, including contract administration, certification and payment authorisation. Monitoring contractor performance, quality and Health & Safety standards. Maintaining accurate statutory maintenance and asset records and highlighting areas of risk or non-compliance. Providing technical input across power, lighting, heating, ventilation, fire detection and alarms, security, data installations and renewable technologies. Supporting wider property projects with specialist building services advice. Monitoring utilities and energy consumption across the estate and identifying opportunities to improve efficiency. Contributing to carbon reduction and environmental initiatives, including assessing new and emerging technologies. Ensuring works comply with relevant legislation, Building Regulations, Health & Safety requirements, CDM and internal procurement procedures. Managing works to agreed programmes and budgets while considering whole-life asset costs. About You The successful Building Services Manager will bring broad M&E/building services knowledge together with experience of managing maintenance contracts and projects across a multi-site estate. You will ideally be able to demonstrate: Experience managing statutory compliance, planned preventative maintenance and reactive maintenance. A strong background delivering both major and minor M&E projects, including contract administration and budgetary control. Experience managing building services consultants, contractors and suppliers. The ability to undertake building services condition and asset surveys and translate findings into practical programmes of work. Experience preparing specifications, tender documentation, drawings and cost estimates. Good knowledge of building services legislation, technical standards and statutory compliance requirements. Understanding of Health & Safety, Building Regulations, water regulations, asbestos requirements and CDM. Knowledge of standard forms of contract, ideally including JCT, NEC and relevant building services contracts. Good commercial awareness, including cost planning, budget management and procurement. An understanding of carbon reduction, energy management, renewable technologies and current building services trends. Strong communication and stakeholder-management skills, with the ability to explain technical matters clearly to different audiences. The ability to organise competing priorities and manage multiple projects and maintenance requirements simultaneously. Confidence working independently and across a geographically dispersed estate. Competence using Microsoft Office and relevant estates/project maintenance systems; CAD experience would be beneficial. You will hold a relevant Building Services, Mechanical or Electrical Engineering qualification, or be able to demonstrate equivalent industry knowledge and experience. Professional membership of a relevant body such as CIBSE, IET or IMechE would also be welcomed. What's in it for you? This is an opportunity to take a key technical role within a diverse and operationally important property portfolio. Rather than looking after a collection of similar commercial buildings, you'll work across an estate ranging from operational sites and training facilities through to offices, workshops and support buildings. As Building Services Manager , you'll have the scope to influence how building services are maintained and improved, shape future investment priorities and contribute to energy efficiency and carbon-reduction initiatives across the estate.
01/09/2026
Full time
Building Services Manager Exeter Devon & Somerset portfolio An established public-sector organisation is looking to appoint a Building Services Manager to join its Estates team, based from Exeter. This is a varied estates environment covering approximately 100 operational sites across Devon and Somerset , including training facilities, offices, workshops and a stores facilities. Properties differ considerably in their age, use and operating requirements, with many locations occupied around different working patterns. As a result, the estate presents an interesting mix of planned maintenance, statutory compliance, reactive works and longer-term improvement projects. The Role As Building Services Manager , you will act as the Estates team's technical lead for Mechanical & Electrical building services, supporting the ongoing maintenance, improvement and renewal of the organisation's property portfolio. Working closely with the Senior Property Manager and wider Estates team, you will take ownership of building services compliance and help shape annual maintenance and improvement programmes. You will also oversee consultants and contractors delivering planned, reactive and project works across the estate. Key responsibilities will include: Acting as the technical lead for M&E and building services matters across the property portfolio. Managing statutory compliance alongside planned and reactive maintenance programmes. Undertaking property inspections and condition surveys, identifying required works and advising on priorities. Developing annual programmes of building services maintenance, servicing, replacement and improvement works. Managing M&E projects from initial scope through specification, procurement and delivery to completion. Preparing and reviewing technical specifications, drawings, cost estimates and work instructions. Managing external consultants, contractors and maintenance providers, including contract administration, certification and payment authorisation. Monitoring contractor performance, quality and Health & Safety standards. Maintaining accurate statutory maintenance and asset records and highlighting areas of risk or non-compliance. Providing technical input across power, lighting, heating, ventilation, fire detection and alarms, security, data installations and renewable technologies. Supporting wider property projects with specialist building services advice. Monitoring utilities and energy consumption across the estate and identifying opportunities to improve efficiency. Contributing to carbon reduction and environmental initiatives, including assessing new and emerging technologies. Ensuring works comply with relevant legislation, Building Regulations, Health & Safety requirements, CDM and internal procurement procedures. Managing works to agreed programmes and budgets while considering whole-life asset costs. About You The successful Building Services Manager will bring broad M&E/building services knowledge together with experience of managing maintenance contracts and projects across a multi-site estate. You will ideally be able to demonstrate: Experience managing statutory compliance, planned preventative maintenance and reactive maintenance. A strong background delivering both major and minor M&E projects, including contract administration and budgetary control. Experience managing building services consultants, contractors and suppliers. The ability to undertake building services condition and asset surveys and translate findings into practical programmes of work. Experience preparing specifications, tender documentation, drawings and cost estimates. Good knowledge of building services legislation, technical standards and statutory compliance requirements. Understanding of Health & Safety, Building Regulations, water regulations, asbestos requirements and CDM. Knowledge of standard forms of contract, ideally including JCT, NEC and relevant building services contracts. Good commercial awareness, including cost planning, budget management and procurement. An understanding of carbon reduction, energy management, renewable technologies and current building services trends. Strong communication and stakeholder-management skills, with the ability to explain technical matters clearly to different audiences. The ability to organise competing priorities and manage multiple projects and maintenance requirements simultaneously. Confidence working independently and across a geographically dispersed estate. Competence using Microsoft Office and relevant estates/project maintenance systems; CAD experience would be beneficial. You will hold a relevant Building Services, Mechanical or Electrical Engineering qualification, or be able to demonstrate equivalent industry knowledge and experience. Professional membership of a relevant body such as CIBSE, IET or IMechE would also be welcomed. What's in it for you? This is an opportunity to take a key technical role within a diverse and operationally important property portfolio. Rather than looking after a collection of similar commercial buildings, you'll work across an estate ranging from operational sites and training facilities through to offices, workshops and support buildings. As Building Services Manager , you'll have the scope to influence how building services are maintained and improved, shape future investment priorities and contribute to energy efficiency and carbon-reduction initiatives across the estate.
Make London s Skyline Safer, Smarter and More Striking At Spectrum Specialist Support , we do not simply maintain buildings. We help protect London s skyline . From cutting-edge skyscrapers and historic landmarks to Georgian townhouses and Brutalist icons, we keep some of the capital s most recognisable buildings safe, compliant and looking their best. For more than 20 years, we have been at the forefront of façade restoration and specialist cleaning. Combining patented 3D technology with expert rope-access capabilities, we deliver complex projects that few other companies can take on. Our mission is simple: to transform and protect building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams of two to four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility and impact? A full UK driving licence is essential. This is a full-time, permanent position. The Role at a Glance Field Project Operations Manager Location: Sites across London Salary: £45,000 - £50,000 Benefits: Company vehicle, 25 days holiday plus bank holidays, training and development opportunities Company values: Integrity, Attention to Detail, Fun, Innovation and Adaptability Company mission: Building Maintenance Without Limits Relevant backgrounds may include: Office Management, Operations Management, Facilities Management, Commercial Property, Building Maintenance and Property or Site Administration. Key skills: Administration and IT systems, reporting and process management, client management, team leadership, conflict resolution, project planning and health and safety. Not Your Typical Site Manager Role Forget the traditional image of a Site Manager responsible for one function within a large construction team. This role is very different. You will lead small, focused teams of three or four people and take personal ownership of the responsibilities that would usually be divided across a much larger operation. This includes client liaison, administration, reporting, IT systems, planning and people management. That is why we are not simply looking for someone with a traditional construction background. We need an individual who is highly capable in an office environment, confident using systems, managing paperwork and following processes, while also being comfortable standing in front of a team, giving clear direction and holding people accountable when required. This position may suit an experienced Office or Operations Manager who is ready to take their leadership skills into a field-based environment just as much as it would suit a conventional Site Manager. The Opportunity As our Field People, Project & Client Operations Lead, you will be at the heart of Spectrum s external building maintenance projects. This is a practical leadership position in which you will ensure that our services are delivered safely, efficiently and to the exceptional standards our clients expect. You will have significant autonomy and will not have a large support team to rely on. Your responsibilities will include: • Planning and delivery - Developing project and valuation plans that keep work on schedule, within budget and fully compliant. • Administration, systems and reporting - Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients aligned. • Team leadership - Managing specialist subcontractors and employees across multiple sites, providing clear direction and addressing issues before they escalate. • Health and safety - Promoting and maintaining high health and safety standards through training, monitoring and proactive management. • Problem-solving - Responding to challenges quickly and constructively, identifying solutions and escalating matters where necessary. • Conflict management - Remaining neutral, addressing disagreements early and preventing team politics from affecting project delivery. • Performance reporting - Providing clear and accurate updates on progress, productivity, costs and client satisfaction. About You We are looking for someone who combines outstanding administrative ability with the confidence to lead people directly. You will be: • A strong and confident user of Microsoft Office, particularly Excel and Word. • Comfortable taking full ownership of reporting, record-keeping and project administration without requiring extensive support. • Experienced in managing and directing small teams of employees, subcontractors or both. • Confident giving clear instructions, setting expectations and holding people accountable. • Able to address conflict early, remain impartial and avoid being drawn into taking sides. • Experienced in managing multiple sites or external building maintenance works. A background in construction, facilities management or property would be beneficial, although it is not essential where strong administrative and leadership skills can be demonstrated. • Highly organised, with excellent project planning and time management skills. • An effective communicator who can engage confidently with site teams, clients and board-level stakeholders. • Commercially aware, ideally with experience valuing works for accounting purposes. Applications are also welcome from fast learners who are comfortable working with numbers and systems. • Proactive, adaptable and able to perform well under pressure. • Willing to challenge established ways of working and identify better solutions. • In possession of a full UK driving licence. Why Join Spectrum? • Unique expertise - Work alongside some of London s leading façade specialists and contribute to projects that few other companies can deliver. • Visible impact - Play an important role in protecting and enhancing the skyline of one of the world s greatest cities. • Reward and recognition - Receive a competitive salary, a discretionary bonus and paid training opportunities. • Freedom and mobility - A company vehicle will be provided, allowing you to travel between sites across London. • Supportive culture - Join a values-led business built on Integrity, Attention to Detail, Fun, Innovation and Adaptability. What We Offer • £45,000 - £50,000 annual salary. • Discretionary bonus scheme. • Company commercial vehicle. • 25 days holiday plus bank holidays, or time off in lieu where applicable. • Discretionary training and professional development opportunities. • The opportunity to join a business pioneering Building Maintenance Without Limits. If you are an organised, administratively confident leader who is ready to manage small teams and high-profile projects with genuine autonomy, apply today. Help Spectrum make London s buildings safer, fully compliant and visually outstanding. Application Privacy Notice We take your privacy seriously. During the recruitment process, you may be contacted by email, text message or telephone. Your personal data will be processed by our recruitment partner, RR Recruitment Revolution, on the basis of its legitimate interests in managing and fulfilling the recruitment process. Please refer to the Data Privacy Policy and Privacy Notice on the Recruitment Revolution website for further information.
01/09/2026
Full time
Make London s Skyline Safer, Smarter and More Striking At Spectrum Specialist Support , we do not simply maintain buildings. We help protect London s skyline . From cutting-edge skyscrapers and historic landmarks to Georgian townhouses and Brutalist icons, we keep some of the capital s most recognisable buildings safe, compliant and looking their best. For more than 20 years, we have been at the forefront of façade restoration and specialist cleaning. Combining patented 3D technology with expert rope-access capabilities, we deliver complex projects that few other companies can take on. Our mission is simple: to transform and protect building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams of two to four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility and impact? A full UK driving licence is essential. This is a full-time, permanent position. The Role at a Glance Field Project Operations Manager Location: Sites across London Salary: £45,000 - £50,000 Benefits: Company vehicle, 25 days holiday plus bank holidays, training and development opportunities Company values: Integrity, Attention to Detail, Fun, Innovation and Adaptability Company mission: Building Maintenance Without Limits Relevant backgrounds may include: Office Management, Operations Management, Facilities Management, Commercial Property, Building Maintenance and Property or Site Administration. Key skills: Administration and IT systems, reporting and process management, client management, team leadership, conflict resolution, project planning and health and safety. Not Your Typical Site Manager Role Forget the traditional image of a Site Manager responsible for one function within a large construction team. This role is very different. You will lead small, focused teams of three or four people and take personal ownership of the responsibilities that would usually be divided across a much larger operation. This includes client liaison, administration, reporting, IT systems, planning and people management. That is why we are not simply looking for someone with a traditional construction background. We need an individual who is highly capable in an office environment, confident using systems, managing paperwork and following processes, while also being comfortable standing in front of a team, giving clear direction and holding people accountable when required. This position may suit an experienced Office or Operations Manager who is ready to take their leadership skills into a field-based environment just as much as it would suit a conventional Site Manager. The Opportunity As our Field People, Project & Client Operations Lead, you will be at the heart of Spectrum s external building maintenance projects. This is a practical leadership position in which you will ensure that our services are delivered safely, efficiently and to the exceptional standards our clients expect. You will have significant autonomy and will not have a large support team to rely on. Your responsibilities will include: • Planning and delivery - Developing project and valuation plans that keep work on schedule, within budget and fully compliant. • Administration, systems and reporting - Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients aligned. • Team leadership - Managing specialist subcontractors and employees across multiple sites, providing clear direction and addressing issues before they escalate. • Health and safety - Promoting and maintaining high health and safety standards through training, monitoring and proactive management. • Problem-solving - Responding to challenges quickly and constructively, identifying solutions and escalating matters where necessary. • Conflict management - Remaining neutral, addressing disagreements early and preventing team politics from affecting project delivery. • Performance reporting - Providing clear and accurate updates on progress, productivity, costs and client satisfaction. About You We are looking for someone who combines outstanding administrative ability with the confidence to lead people directly. You will be: • A strong and confident user of Microsoft Office, particularly Excel and Word. • Comfortable taking full ownership of reporting, record-keeping and project administration without requiring extensive support. • Experienced in managing and directing small teams of employees, subcontractors or both. • Confident giving clear instructions, setting expectations and holding people accountable. • Able to address conflict early, remain impartial and avoid being drawn into taking sides. • Experienced in managing multiple sites or external building maintenance works. A background in construction, facilities management or property would be beneficial, although it is not essential where strong administrative and leadership skills can be demonstrated. • Highly organised, with excellent project planning and time management skills. • An effective communicator who can engage confidently with site teams, clients and board-level stakeholders. • Commercially aware, ideally with experience valuing works for accounting purposes. Applications are also welcome from fast learners who are comfortable working with numbers and systems. • Proactive, adaptable and able to perform well under pressure. • Willing to challenge established ways of working and identify better solutions. • In possession of a full UK driving licence. Why Join Spectrum? • Unique expertise - Work alongside some of London s leading façade specialists and contribute to projects that few other companies can deliver. • Visible impact - Play an important role in protecting and enhancing the skyline of one of the world s greatest cities. • Reward and recognition - Receive a competitive salary, a discretionary bonus and paid training opportunities. • Freedom and mobility - A company vehicle will be provided, allowing you to travel between sites across London. • Supportive culture - Join a values-led business built on Integrity, Attention to Detail, Fun, Innovation and Adaptability. What We Offer • £45,000 - £50,000 annual salary. • Discretionary bonus scheme. • Company commercial vehicle. • 25 days holiday plus bank holidays, or time off in lieu where applicable. • Discretionary training and professional development opportunities. • The opportunity to join a business pioneering Building Maintenance Without Limits. If you are an organised, administratively confident leader who is ready to manage small teams and high-profile projects with genuine autonomy, apply today. Help Spectrum make London s buildings safer, fully compliant and visually outstanding. Application Privacy Notice We take your privacy seriously. During the recruitment process, you may be contacted by email, text message or telephone. Your personal data will be processed by our recruitment partner, RR Recruitment Revolution, on the basis of its legitimate interests in managing and fulfilling the recruitment process. Please refer to the Data Privacy Policy and Privacy Notice on the Recruitment Revolution website for further information.
FERROVIAL CONSTRUCTION (UK) LIMITED
Euston, Norfolk
Design Assurance & CDM Lead We are now recruiting for a Rail Systems Lead Designer Coordinator to join the HS2 Track infrastructure project at the initial design phase which will run concurrently with the completion of main works contracts, which are now at their peak. The team operate under a collaborative Rail Systems Alliance structure, designed to manage interfaces and resolve any program conflicts. The members will work together on design, access, resources, and logistics to achieve shared goals for cost and schedule. Department: Engineering/Design Reports to: Rail Systems Lead Design Manager Job Purpose The Design Assurance & CDM Lead will support FBRS in the management of design risk, CDM compliance and design integration and assurance activities across the HS2 Track programme. The role will work closely with the Lead Designer, Engineering Management team, Design Managers and Design Partners to ensure health, safety, and occupational hygiene considerations are embedded throughout the design process whilst supporting effective coordination, governance and technical assurance across the Alliance. The position will act as a focal point for design risk management, Safe by Design activities, CDM coordination and wider design management support functions. The role ensures compliance with the Construction Design and Management Regulations (CDM), facilitates collaboration between design partners, Rail System Alliance members and promotes the elimination and reduction of risks through the application of Safe by Design principles, as well as effective communication, recording of residual design-related health and safety risks. Key Responsibilities Design Assurance & Alliance Coordination Support design assurance and engineering governance activities across the Rail Systems Alliance. Coordinate design reviews, design assurance workshops and multidisciplinary technical forums. Support Engineering Managers and Design Managers in the management of design risks and design interfaces. Support the implementation and continuous improvement of Alliance design management procedures. Support reporting and communication of key design risks, assurance actions and design management activities. Facilitate collaboration between Design Partners, Principal Designer representatives and project stakeholders. Health & Safety by Design Coordination: Plan, facilitate, and coordinate Safe by Design workshops with all design partners and project stakeholders. Support multidisciplinary design reviews to ensure health and safety considerations are incorporated into engineering decisions. Promote the application of risk elimination and risk reduction principles throughout the design lifecycle. Ensure health, safety, and occupational hygiene considerations are integrated into design decisions from concept through to detailed design. Coordinate and monitor the implementation of Health & Safety by Design requirements across all design disciplines. Occupational Hygiene Integration: Coordinate specialist Occupational Hygienist input into the design process. Facilitate engagement between occupational hygiene specialists and design teams to ensure health risks are identified and appropriately managed. Ensure occupational health considerations are reflected in design reviews, risk assessments, and design outputs. CDM Compliance and Principal Designer Support: Support coordination between the Client representative (including Principal Designer), Design Partners and Alliance teams on CDM-related matters, in order to fulfil the contractual duties in accordance with the Construction (Design and Management) Regulations and works information requirements. Assist in establishing and maintaining effective processes for managing health and safety during the pre-construction phase. Assist Design Managers in ensuring design outputs adequately address foreseeable construction, maintenance and operational risks Coordinate the identification, assessment, and management of foreseeable design risks. Promote compliance with relevant legislation, industry standards, and project requirements. Design Risk Management: Support the Design Managers in the management and close-out of design risks and design review actions, ensuring capture of residual design risks that cannot be eliminated through design. Maintain and coordinate the Design Risk Register, ensuring risks are accurately recorded, reviewed, and communicated. Facilitate design risk discussions across disciplines and design organisations. Facilitate design risk reviews and ensure actions are tracked to closure. Ensure significant risks are clearly communicated to project stakeholders and future duty holders including construction team members. Support coordination of technical interfaces between Track Systems, Main Works Contractors and Design Partners Design Management Support Support Design Managers and Engineering Managers in the coordination of multidisciplinary design activities Assist in the management of design interfaces between disciplines, designers and stakeholders Support preparation of design management reports, dashboards and governance information Contribute to continuous improvement of design management processes across the Alliance Safety Documentation and Information Management Support the coordination, accessibility, and usability of the Pre-Construction Information (PCI) Pack provided by the Client. Coordinate contributions from design teams to project safety documentation and other safety initiatives. Assist in the preparation and review of health and safety reports, presentations, and project deliverables. Ensure design risk information is effectively transferred into project records and handover documentation where required. Digital Risk Management Support and promote the use of digital tools to improve visibility and management of design risks and assurance actions across the Alliance. Utilise digital tools and systems to manage, track, and communicate health and safety risks across the project team. Support continuous improvement in digital health and safety management processes. Key Skills and Qualifications Experience supporting design management, design assurance or multidisciplinary engineering coordination activities Experience supporting multidisciplinary design coordination within major infrastructure or rail projects Understanding of engineering design processes and design management principles Experience working within collaborative project environments involving multiple design organisations and/or alliance models Experience in CDM coordination, Principal Designer support, or Health & Safety by Design roles within construction, infrastructure, engineering, or major projects. Strong understanding of Construction (Design and Management) Regulations and associated industry standards. Experience facilitating multidisciplinary workshops and stakeholder engagement sessions. Previous experience in a similar role with aligned responsibilities & accountabilities. Strong communication, leadership and management skills, with a positive and collaborative approach. Able to build effective working relationships across client, contractor and designer organisations. Knowledge of design risk management principles and risk register administration. Excellent communication, facilitation, and organisational skills. Proficiency in digital collaboration and risk management tools. Health and Safety qualification (e.g., NEBOSH Construction Certificate or equivalent) may be desirable. Membership of a relevant professional institution. Experience working with occupational hygiene specialists and health risk management processes. Experience in major infrastructure, rail, utilities, energy, or complex construction projects. About the JV The Ferrovial BAM Joint Venture has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route.
01/09/2026
Full time
Design Assurance & CDM Lead We are now recruiting for a Rail Systems Lead Designer Coordinator to join the HS2 Track infrastructure project at the initial design phase which will run concurrently with the completion of main works contracts, which are now at their peak. The team operate under a collaborative Rail Systems Alliance structure, designed to manage interfaces and resolve any program conflicts. The members will work together on design, access, resources, and logistics to achieve shared goals for cost and schedule. Department: Engineering/Design Reports to: Rail Systems Lead Design Manager Job Purpose The Design Assurance & CDM Lead will support FBRS in the management of design risk, CDM compliance and design integration and assurance activities across the HS2 Track programme. The role will work closely with the Lead Designer, Engineering Management team, Design Managers and Design Partners to ensure health, safety, and occupational hygiene considerations are embedded throughout the design process whilst supporting effective coordination, governance and technical assurance across the Alliance. The position will act as a focal point for design risk management, Safe by Design activities, CDM coordination and wider design management support functions. The role ensures compliance with the Construction Design and Management Regulations (CDM), facilitates collaboration between design partners, Rail System Alliance members and promotes the elimination and reduction of risks through the application of Safe by Design principles, as well as effective communication, recording of residual design-related health and safety risks. Key Responsibilities Design Assurance & Alliance Coordination Support design assurance and engineering governance activities across the Rail Systems Alliance. Coordinate design reviews, design assurance workshops and multidisciplinary technical forums. Support Engineering Managers and Design Managers in the management of design risks and design interfaces. Support the implementation and continuous improvement of Alliance design management procedures. Support reporting and communication of key design risks, assurance actions and design management activities. Facilitate collaboration between Design Partners, Principal Designer representatives and project stakeholders. Health & Safety by Design Coordination: Plan, facilitate, and coordinate Safe by Design workshops with all design partners and project stakeholders. Support multidisciplinary design reviews to ensure health and safety considerations are incorporated into engineering decisions. Promote the application of risk elimination and risk reduction principles throughout the design lifecycle. Ensure health, safety, and occupational hygiene considerations are integrated into design decisions from concept through to detailed design. Coordinate and monitor the implementation of Health & Safety by Design requirements across all design disciplines. Occupational Hygiene Integration: Coordinate specialist Occupational Hygienist input into the design process. Facilitate engagement between occupational hygiene specialists and design teams to ensure health risks are identified and appropriately managed. Ensure occupational health considerations are reflected in design reviews, risk assessments, and design outputs. CDM Compliance and Principal Designer Support: Support coordination between the Client representative (including Principal Designer), Design Partners and Alliance teams on CDM-related matters, in order to fulfil the contractual duties in accordance with the Construction (Design and Management) Regulations and works information requirements. Assist in establishing and maintaining effective processes for managing health and safety during the pre-construction phase. Assist Design Managers in ensuring design outputs adequately address foreseeable construction, maintenance and operational risks Coordinate the identification, assessment, and management of foreseeable design risks. Promote compliance with relevant legislation, industry standards, and project requirements. Design Risk Management: Support the Design Managers in the management and close-out of design risks and design review actions, ensuring capture of residual design risks that cannot be eliminated through design. Maintain and coordinate the Design Risk Register, ensuring risks are accurately recorded, reviewed, and communicated. Facilitate design risk discussions across disciplines and design organisations. Facilitate design risk reviews and ensure actions are tracked to closure. Ensure significant risks are clearly communicated to project stakeholders and future duty holders including construction team members. Support coordination of technical interfaces between Track Systems, Main Works Contractors and Design Partners Design Management Support Support Design Managers and Engineering Managers in the coordination of multidisciplinary design activities Assist in the management of design interfaces between disciplines, designers and stakeholders Support preparation of design management reports, dashboards and governance information Contribute to continuous improvement of design management processes across the Alliance Safety Documentation and Information Management Support the coordination, accessibility, and usability of the Pre-Construction Information (PCI) Pack provided by the Client. Coordinate contributions from design teams to project safety documentation and other safety initiatives. Assist in the preparation and review of health and safety reports, presentations, and project deliverables. Ensure design risk information is effectively transferred into project records and handover documentation where required. Digital Risk Management Support and promote the use of digital tools to improve visibility and management of design risks and assurance actions across the Alliance. Utilise digital tools and systems to manage, track, and communicate health and safety risks across the project team. Support continuous improvement in digital health and safety management processes. Key Skills and Qualifications Experience supporting design management, design assurance or multidisciplinary engineering coordination activities Experience supporting multidisciplinary design coordination within major infrastructure or rail projects Understanding of engineering design processes and design management principles Experience working within collaborative project environments involving multiple design organisations and/or alliance models Experience in CDM coordination, Principal Designer support, or Health & Safety by Design roles within construction, infrastructure, engineering, or major projects. Strong understanding of Construction (Design and Management) Regulations and associated industry standards. Experience facilitating multidisciplinary workshops and stakeholder engagement sessions. Previous experience in a similar role with aligned responsibilities & accountabilities. Strong communication, leadership and management skills, with a positive and collaborative approach. Able to build effective working relationships across client, contractor and designer organisations. Knowledge of design risk management principles and risk register administration. Excellent communication, facilitation, and organisational skills. Proficiency in digital collaboration and risk management tools. Health and Safety qualification (e.g., NEBOSH Construction Certificate or equivalent) may be desirable. Membership of a relevant professional institution. Experience working with occupational hygiene specialists and health risk management processes. Experience in major infrastructure, rail, utilities, energy, or complex construction projects. About the JV The Ferrovial BAM Joint Venture has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works packages, EKFB for the central Main Works Contract and now delivering the track infrastructure across the entire HS2 route.
