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housing review officer
Michael Page
Housing Officer
Michael Page Salford, Manchester
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. This role is based in Salford and involves working. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Salford Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
09/07/2026
Full time
The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. This role is based in Salford and involves working. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Salford Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!
Connect2Hackney
Conservation Officer
Connect2Hackney Hackney, London
At Connect2Hackney , the internal talent team for the London Borough of Hackney are looking for a passionate, forward-thinking Conservation Officer to join our Planning and Building Control service. If you want to take a leading role in preserving our unique heritage while driving world-class, sustainable modern design, we want to hear from you! The Role As a Conservation & Design Officer, you will be at the heart of Hackney's evolving landscape. You will progress as you take on more complex applications, lead corporate initiatives, and mentor the next generation of planning talent. You will take a proactive lead on statutory planning casework, pre-application negotiations, and urban design studies. From influencing massive housing regeneration schemes to assisting with the prestigious Hackney Design Review Panel, your expertise will leave a lasting footprint on the borough. Key Responsibilities Lead on Complex Casework: Progress statutory planning applications, appeal cases, and pre-application negotiations regarding conservation and design matters. Collaborate & Influence: Act as a senior expert across the council, working closely with senior management, highways, housing, and developers to embed sustainable construction and high-quality design into policy and practice. Champion Heritage: Provide definitive technical guidance on Listed Buildings, Conservation Areas, architectural history, and traditional construction methods. Lead & Mentor: Supervise up to 4 staff members or manage up to 2 team members, mentoring junior colleagues to help develop their technical and professional skills. Expert Voice: Represent the Council as an expert spokesperson and witness at public inquiries, examinations in public, and hearings. Who We Are Looking For You are a highly autonomous professional who possesses a thorough working knowledge of architectural history, urban design principles, and building conservation frameworks. You should bring: Education: A degree-level qualification in Architecture, Town Planning, Urban Design, Building Conservation, or a related postgraduate field. Professional Standings: Eligibility for membership in professional bodies like RIBA, RTPI, or IHBC. Experience: A minimum of two years working within a Planning Service or an interconnected urban design/architecture/conservation role. Skills: Incredible verbal and written communication skills. You must be able to confidently read complex plans, negotiate with stakeholders, and present technical concepts clearly to diverse audiences. Technical Savvy: Proficiency in relevant IT systems, with a strong preference for candidates experienced in VuCity or similar 3D digital modelling software. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
08/07/2026
Seasonal
At Connect2Hackney , the internal talent team for the London Borough of Hackney are looking for a passionate, forward-thinking Conservation Officer to join our Planning and Building Control service. If you want to take a leading role in preserving our unique heritage while driving world-class, sustainable modern design, we want to hear from you! The Role As a Conservation & Design Officer, you will be at the heart of Hackney's evolving landscape. You will progress as you take on more complex applications, lead corporate initiatives, and mentor the next generation of planning talent. You will take a proactive lead on statutory planning casework, pre-application negotiations, and urban design studies. From influencing massive housing regeneration schemes to assisting with the prestigious Hackney Design Review Panel, your expertise will leave a lasting footprint on the borough. Key Responsibilities Lead on Complex Casework: Progress statutory planning applications, appeal cases, and pre-application negotiations regarding conservation and design matters. Collaborate & Influence: Act as a senior expert across the council, working closely with senior management, highways, housing, and developers to embed sustainable construction and high-quality design into policy and practice. Champion Heritage: Provide definitive technical guidance on Listed Buildings, Conservation Areas, architectural history, and traditional construction methods. Lead & Mentor: Supervise up to 4 staff members or manage up to 2 team members, mentoring junior colleagues to help develop their technical and professional skills. Expert Voice: Represent the Council as an expert spokesperson and witness at public inquiries, examinations in public, and hearings. Who We Are Looking For You are a highly autonomous professional who possesses a thorough working knowledge of architectural history, urban design principles, and building conservation frameworks. You should bring: Education: A degree-level qualification in Architecture, Town Planning, Urban Design, Building Conservation, or a related postgraduate field. Professional Standings: Eligibility for membership in professional bodies like RIBA, RTPI, or IHBC. Experience: A minimum of two years working within a Planning Service or an interconnected urban design/architecture/conservation role. Skills: Incredible verbal and written communication skills. You must be able to confidently read complex plans, negotiate with stakeholders, and present technical concepts clearly to diverse audiences. Technical Savvy: Proficiency in relevant IT systems, with a strong preference for candidates experienced in VuCity or similar 3D digital modelling software. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Yolk Recruitment
Compliance & Building Safety Officer
Yolk Recruitment Huntworth, Somerset
Compliance & Building Safety Officer Location: Somerset Hourly rate: Up to 18.85 PAYE Contract Type: 3 months Overview Our client is looking for a Compliance & Building Safety Officer to help ensure residential properties meet all required safety and compliance standards. The role combines technical knowledge with strong communication skills, requiring effective engagement with residents and close coordination with contractors. Key Responsibilities Lead the delivery of compliance and building safety services within your assigned area Ensure statutory and regulatory requirements are met across: Gas, electrical, fire, water, asbestos, and lift safety Other systems such as heating, door entry, lightning protection, and digital/satellite systems Carry out inspections, testing, and surveys (including fire doors and communal areas) Ensure all compliance documentation is accurate and up to date Work closely with contractors to achieve full compliance Instruct and manage remedial works, from raising jobs through to completion and invoicing Monitor contractor and consultant performance against agreed standards and legislation Challenge performance where required and escalate issues appropriately Conduct block inspections and identify safety or compliance issues Review risk assessments, service reports, and inspection outcomes Build positive relationships with residents, including those reluctant to engage Take a customer-first approach to resolving access issues Support procurement activities, including specifications and tender documentation Stay up to date with evolving legislation and best practice (e.g. building safety regulations) Respond to emergencies or urgent situations requiring on-site presence Skills & Experience Required Previous experience in a similar role (desirable experience in social housing) Strong organisational and time management skills Excellent communication skills (written and verbal), including technical reporting Ability to engage with residents empathetically and professionally Experience managing and challenging contractors Proficient in using IT systems Practical, solution-focused approach to problem-solving For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV.
08/07/2026
Seasonal
Compliance & Building Safety Officer Location: Somerset Hourly rate: Up to 18.85 PAYE Contract Type: 3 months Overview Our client is looking for a Compliance & Building Safety Officer to help ensure residential properties meet all required safety and compliance standards. The role combines technical knowledge with strong communication skills, requiring effective engagement with residents and close coordination with contractors. Key Responsibilities Lead the delivery of compliance and building safety services within your assigned area Ensure statutory and regulatory requirements are met across: Gas, electrical, fire, water, asbestos, and lift safety Other systems such as heating, door entry, lightning protection, and digital/satellite systems Carry out inspections, testing, and surveys (including fire doors and communal areas) Ensure all compliance documentation is accurate and up to date Work closely with contractors to achieve full compliance Instruct and manage remedial works, from raising jobs through to completion and invoicing Monitor contractor and consultant performance against agreed standards and legislation Challenge performance where required and escalate issues appropriately Conduct block inspections and identify safety or compliance issues Review risk assessments, service reports, and inspection outcomes Build positive relationships with residents, including those reluctant to engage Take a customer-first approach to resolving access issues Support procurement activities, including specifications and tender documentation Stay up to date with evolving legislation and best practice (e.g. building safety regulations) Respond to emergencies or urgent situations requiring on-site presence Skills & Experience Required Previous experience in a similar role (desirable experience in social housing) Strong organisational and time management skills Excellent communication skills (written and verbal), including technical reporting Ability to engage with residents empathetically and professionally Experience managing and challenging contractors Proficient in using IT systems Practical, solution-focused approach to problem-solving For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV.
4Recruitment Services
Housing & Public Protection Business Improvement Manager
4Recruitment Services Cookham, Berkshire
Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
08/07/2026
Contract
Housing & Public Protection Business Improvement Manager Windsor & Maidenhead based Interim 3 6 Months Hybrid (1 2 days on site) £39.99 Umbrella / £31.33 PAYE We are seeking an experienced manager to lead business support, performance, and transformation activity within Housing and Public Protection. Key Responsibilities Lead and manage the Housing and Public Protection Business Support Team, analysts, and Housing Complaints and Review Officer. Drive service improvement initiatives and oversee a range of transformation projects. Support the leadership, management, and delivery of Housing and Public Protection services. Act as a key member of the management team, providing strategic and operational support to the Assistant Director for Housing and Public Protection. Ensure effective performance management, service delivery, and continuous improvement across the function. Use data, insight, and analysis to support decision-making and service enhancement. About You Proven experience in a business improvement, service improvement, transformation, or operational management role. Strong leadership experience managing teams within local government, housing, public protection, regulatory services, or a similar environment. Experience delivering change programmes and driving organisational improvement. Excellent stakeholder management and communication skills. Ability to operate strategically while maintaining oversight of day-to-day service delivery. Experience working within complex public sector environments is highly desirable. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
KM Education Recruitment Ltd
Lead Housing Support Officer
KM Education Recruitment Ltd Penwortham, Lancashire
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
08/07/2026
Full time
KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Lead Housing Support Officer Location: Lancashire - Must be flexible with travel Salary: up to 32,600 (Depending on skills and experience) Package: Excellent Holiday Entitlement, Pension + Much More! Type: Full Time, Permanent The Role: Lead, coach, and support a team of Housing Support Officer, through supervision, mentoring, and performance development activities. Support the delivery of a high-quality accommodation support service, contributing to continuous improvement and service development. Provide specialist housing advice and guidance to participants and colleagues, ensuring accurate and effective support is delivered. Manage a small caseload of complex cases, providing tailored support to help individuals secure and maintain suitable accommodation. Deliver workshops and practice development sessions to improve team capability and service standards. Conduct case reviews, audits, and quality checks to ensure compliance with contractual requirements and KPIs. Build and maintain strong working relationships with key stakeholders, including referral partners and external housing providers. Support the Accommodation Team Manager in driving consistency, quality, and best practice across the service. Monitor and promote high standards of practice through observation, coaching, and feedback. Ensure effective organisation of workload and deadlines while maintaining accurate records and case documentation. Criteria: Must have experience of working within a similar Housing/Accommodation role, with a sound knowledge of legislation and options. Must have experience, or knowledge, of the Criminal Justice System. Excellent communication and interpersonal skills. Must be IT literate. Must be flexible with travel. Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.
Building Recruitment Company
Surveyor
Building Recruitment Company Cardiff, South Glamorgan
Job Title: Project Surveyor / Contracts Officer Type: Temporary Location: South Wales Salary: £26 paye an hour + Holiday pay Hours: Full Time BRC are working closely with a well-established housing provider who are looking to recruit an experienced Project Surveyor / Contracts Officer to join their Property Services team. This role involves managing a range of planned maintenance, refurbishment and improvement projects, ensuring works are delivered safely, on time, within budget and to the required quality standards. The successful candidate will work closely with contractors, consultants and internal stakeholders to oversee projects from inception through to completion. Duties: Manage a portfolio of planned maintenance and refurbishment projects. Prepare specifications and schedules of work. Oversee contractors, monitoring quality, progress and performance. Carry out site inspections and ensure works are completed to specification. Ensure projects comply with WHQS requirements and PAS 2035 where applicable. Manage budgets and approve contractor valuations and payments. Deliver projects including kitchen and whole-house refurbishments, damp and structural repairs, retrofit and solar works, and other planned maintenance programmes. Liaise with tenants, contractors and colleagues to ensure excellent customer service throughout project delivery. Maintain accurate project records and produce reports as required. Ensure compliance with health and safety legislation and organisational policies. Requirements: Experience managing housing maintenance, planned works or refurbishment projects. Experience preparing schedules of work and specifications. Good understanding of the Welsh Housing Quality Standard (WHQS). Knowledge of PAS 2035. Experience managing contractors and contracts. Strong organisational and communication skills. Computer literate with experience using Microsoft Office and relevant housing or asset management systems. Full UK driving licence. For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
08/07/2026
Seasonal
Job Title: Project Surveyor / Contracts Officer Type: Temporary Location: South Wales Salary: £26 paye an hour + Holiday pay Hours: Full Time BRC are working closely with a well-established housing provider who are looking to recruit an experienced Project Surveyor / Contracts Officer to join their Property Services team. This role involves managing a range of planned maintenance, refurbishment and improvement projects, ensuring works are delivered safely, on time, within budget and to the required quality standards. The successful candidate will work closely with contractors, consultants and internal stakeholders to oversee projects from inception through to completion. Duties: Manage a portfolio of planned maintenance and refurbishment projects. Prepare specifications and schedules of work. Oversee contractors, monitoring quality, progress and performance. Carry out site inspections and ensure works are completed to specification. Ensure projects comply with WHQS requirements and PAS 2035 where applicable. Manage budgets and approve contractor valuations and payments. Deliver projects including kitchen and whole-house refurbishments, damp and structural repairs, retrofit and solar works, and other planned maintenance programmes. Liaise with tenants, contractors and colleagues to ensure excellent customer service throughout project delivery. Maintain accurate project records and produce reports as required. Ensure compliance with health and safety legislation and organisational policies. Requirements: Experience managing housing maintenance, planned works or refurbishment projects. Experience preparing schedules of work and specifications. Good understanding of the Welsh Housing Quality Standard (WHQS). Knowledge of PAS 2035. Experience managing contractors and contracts. Strong organisational and communication skills. Computer literate with experience using Microsoft Office and relevant housing or asset management systems. Full UK driving licence. For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Reed Specialist Recruitment
Compliance Contract Officer
Reed Specialist Recruitment
Compliance Contract Officer - Heating Location: Home working client located in London Job Type: Temp 4 to 6 months Hourly Rate: 34 per hour (Umbrella) About the Roles: We are seeking a contracts Officer for a large housing association based in London. This role is crucial for ensuring that all compliance and asset management standards are met and maintained according to regulatory requirements. Monitor and manage contracts related to compliance services. Liaise with contractors and internal teams to coordinate compliance activities. Conduct regular reviews and audits of compliance processes. Manage and resolve compliance issues, implementing corrective actions as necessary. Report on compliance status to senior management. Act as contract liaison, ensuring legal and contractual standards are maintained. Hold regular contract meetings and manage day-to-day liaison with contractors. Track all actions related to servicing schedules and repairs. Manage compliance targets and integrate a robust suite of KPIs to drive service delivery. Required Skills & Qualifications: Proven experience in contract management and compliance, preferably within the housing sector. Strong understanding of compliance regulations and standards. Excellent organisational skills. Ability to work independently and manage multiple tasks simultaneously. Strong communication and interpersonal skills, effective with contractors, team members, and senior management. Proficiency in IT systems relevant to contract management and compliance reporting. Application Process: To apply for either the Contract Officer - Compliance Services or the Asset Management role, please submit your CV detailing your relevant experience and why you are interested in the role.
08/07/2026
Seasonal
Compliance Contract Officer - Heating Location: Home working client located in London Job Type: Temp 4 to 6 months Hourly Rate: 34 per hour (Umbrella) About the Roles: We are seeking a contracts Officer for a large housing association based in London. This role is crucial for ensuring that all compliance and asset management standards are met and maintained according to regulatory requirements. Monitor and manage contracts related to compliance services. Liaise with contractors and internal teams to coordinate compliance activities. Conduct regular reviews and audits of compliance processes. Manage and resolve compliance issues, implementing corrective actions as necessary. Report on compliance status to senior management. Act as contract liaison, ensuring legal and contractual standards are maintained. Hold regular contract meetings and manage day-to-day liaison with contractors. Track all actions related to servicing schedules and repairs. Manage compliance targets and integrate a robust suite of KPIs to drive service delivery. Required Skills & Qualifications: Proven experience in contract management and compliance, preferably within the housing sector. Strong understanding of compliance regulations and standards. Excellent organisational skills. Ability to work independently and manage multiple tasks simultaneously. Strong communication and interpersonal skills, effective with contractors, team members, and senior management. Proficiency in IT systems relevant to contract management and compliance reporting. Application Process: To apply for either the Contract Officer - Compliance Services or the Asset Management role, please submit your CV detailing your relevant experience and why you are interested in the role.
Michael Page
Community Partnership and Engagement Officer
Michael Page
The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided. Proactively work with and influence external agencies in promoting the business and encourage tenant engagement. To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders. To increase the number of customers involved in shaping and influencing services. Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services. To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard. The Dashboard to be presented via our board/committee governance structure. You will also be required to assist with complaint investigation as directed. To deputise for the Housing Services Manager at meetings as and when required. You will be responsible for: delivering performance targets; and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning. Aware of regulatory consumer standards and undertake annual review against standard. Profile A successful Community Partnership and Engagement Officer should have: A Full UK Drivers licence is essential. Previous experience within the housing sector is desirable. Previous experience in community engagement or partnership development, preferably in the not-for-profit sector. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in planning, organising, and delivering community-focused projects. A track record of monitoring and evaluating programme outcomes. An understanding of public sector and not-for-profit operations and challenges. Ability to work independently and collaboratively in a dynamic environment. Competence in using standard office software for reporting and presentations. Job Offer A competitive annual salary of 38000 - 42000pa A temporary position offering flexibility and an opportunity to make an immediate impact. Work within a supportive and community-focused environment in Birmingham. Engage in meaningful work that strengthens relationships within the not-for-profit sector. Free Parking on-site. Opportunities for potential Progression. 9am - 5pm working hours. If you're passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting Community Partnership and Engagement Officer role in Birmingham.
08/07/2026
Seasonal
The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided. Proactively work with and influence external agencies in promoting the business and encourage tenant engagement. To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders. To increase the number of customers involved in shaping and influencing services. Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services. To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard. The Dashboard to be presented via our board/committee governance structure. You will also be required to assist with complaint investigation as directed. To deputise for the Housing Services Manager at meetings as and when required. You will be responsible for: delivering performance targets; and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning. Aware of regulatory consumer standards and undertake annual review against standard. Profile A successful Community Partnership and Engagement Officer should have: A Full UK Drivers licence is essential. Previous experience within the housing sector is desirable. Previous experience in community engagement or partnership development, preferably in the not-for-profit sector. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in planning, organising, and delivering community-focused projects. A track record of monitoring and evaluating programme outcomes. An understanding of public sector and not-for-profit operations and challenges. Ability to work independently and collaboratively in a dynamic environment. Competence in using standard office software for reporting and presentations. Job Offer A competitive annual salary of 38000 - 42000pa A temporary position offering flexibility and an opportunity to make an immediate impact. Work within a supportive and community-focused environment in Birmingham. Engage in meaningful work that strengthens relationships within the not-for-profit sector. Free Parking on-site. Opportunities for potential Progression. 9am - 5pm working hours. If you're passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting Community Partnership and Engagement Officer role in Birmingham.
Grove Site Services
Tenant Liaison Officer
Grove Site Services Canterbury, Kent
Tenant Liaison Officer Permanent Position (2 Positions Available) Location: Canterbury Salary: Starting salary of £30,000 per annum Job Type: Full-Time, Permanent Start Date: 3rd August Grove Site Services is currently recruiting Tenant Liaison Officers on behalf of our client for permanent positions covering residential refurbishment projects across Canterbury. We are looking for professional and customer-focused individuals who can build positive relationships with residents while supporting the successful delivery of refurbishment works. The successful candidate will act as the main point of contact for residents, ensuring they are kept informed throughout the duration of works and that any queries or concerns are dealt with promptly and professionally. Typical duties may include: • Acting as the main point of contact for residents throughout refurbishment works • Keeping residents informed of upcoming works and project timescales • Arranging appointments and property access where required • Handling resident enquiries and resolving issues professionally • Liaising with site teams, contractors and project managers • Maintaining accurate records of resident communications • Supporting the smooth delivery of refurbishment projects • Providing excellent customer service at all times Requirements: • Previous experience as a Tenant Liaison Officer or in a customer-facing role within the construction or housing sector is preferred • Excellent communication and interpersonal skills • Strong organisational skills with the ability to manage multiple tasks • Full UK driving licence • Ability to provide work references • Professional and empathetic approach when dealing with residents • Good IT and administrative skills • Reliable with excellent attention to detail What we offer: • Starting salary of £30,000 per annum • Full-time permanent employment • Monday to Friday working • Company uniform • Company phone or tablet • Paid holiday entitlement • Company pension scheme • Overtime opportunities • Performance bonus scheme • Annual salary reviews • Ongoing training and development opportunities • Long-term career progression If you are an experienced Tenant Liaison Officer looking for a permanent opportunity in the Canterbury area, apply today with your CV or contact Grove Site Services for further information.
07/07/2026
Full time
Tenant Liaison Officer Permanent Position (2 Positions Available) Location: Canterbury Salary: Starting salary of £30,000 per annum Job Type: Full-Time, Permanent Start Date: 3rd August Grove Site Services is currently recruiting Tenant Liaison Officers on behalf of our client for permanent positions covering residential refurbishment projects across Canterbury. We are looking for professional and customer-focused individuals who can build positive relationships with residents while supporting the successful delivery of refurbishment works. The successful candidate will act as the main point of contact for residents, ensuring they are kept informed throughout the duration of works and that any queries or concerns are dealt with promptly and professionally. Typical duties may include: • Acting as the main point of contact for residents throughout refurbishment works • Keeping residents informed of upcoming works and project timescales • Arranging appointments and property access where required • Handling resident enquiries and resolving issues professionally • Liaising with site teams, contractors and project managers • Maintaining accurate records of resident communications • Supporting the smooth delivery of refurbishment projects • Providing excellent customer service at all times Requirements: • Previous experience as a Tenant Liaison Officer or in a customer-facing role within the construction or housing sector is preferred • Excellent communication and interpersonal skills • Strong organisational skills with the ability to manage multiple tasks • Full UK driving licence • Ability to provide work references • Professional and empathetic approach when dealing with residents • Good IT and administrative skills • Reliable with excellent attention to detail What we offer: • Starting salary of £30,000 per annum • Full-time permanent employment • Monday to Friday working • Company uniform • Company phone or tablet • Paid holiday entitlement • Company pension scheme • Overtime opportunities • Performance bonus scheme • Annual salary reviews • Ongoing training and development opportunities • Long-term career progression If you are an experienced Tenant Liaison Officer looking for a permanent opportunity in the Canterbury area, apply today with your CV or contact Grove Site Services for further information.
HOPE COMMUNITY SERVICES
Accommodation Officer
HOPE COMMUNITY SERVICES Worksop, Nottinghamshire
Main Duties: Housing Management, ensuring sign ups to tenancies, licencing agreements, taking payments etc. Carry out regular occupancy checks such as managing health and safety and ensuring correct occupancy numbers. Develop and maintain strong internal and external relationships. Attend appointments with clients where appropriate. Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis. Regularly review action plans and risk assessments in line with Hope's policies and practice. Various administrative tasks. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. What we are looking for: Experience of working with people of complex backgrounds, ex-offenders, people with mental health issues, substance misuse issues and challenging behaviours. IT Proficiency, ability to learn new software programs, basic Microsoft experience. Understanding of the housing and social needs of people with multiple and complex needs. Able to influence and negotiate positive outcomes with others. Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.
07/07/2026
Full time
Main Duties: Housing Management, ensuring sign ups to tenancies, licencing agreements, taking payments etc. Carry out regular occupancy checks such as managing health and safety and ensuring correct occupancy numbers. Develop and maintain strong internal and external relationships. Attend appointments with clients where appropriate. Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis. Regularly review action plans and risk assessments in line with Hope's policies and practice. Various administrative tasks. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. What we are looking for: Experience of working with people of complex backgrounds, ex-offenders, people with mental health issues, substance misuse issues and challenging behaviours. IT Proficiency, ability to learn new software programs, basic Microsoft experience. Understanding of the housing and social needs of people with multiple and complex needs. Able to influence and negotiate positive outcomes with others. Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.
Marks Consulting Partners Limited
Homeless Prevention Manager
Marks Consulting Partners Limited
Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.
07/07/2026
Seasonal
Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.
MMP Consultancy
Clerk of Works
MMP Consultancy Harlow, Essex
Clerk of Works Temporary, Full Time Initial 12-Month Contract 350 per day (Umbrella) We are recruiting a Clerk of Works on an initial 12-month temporary contract. Please note that this role requires the successful candidate to be site-based for a minimum of three days per week . This is an excellent opportunity to join a high-profile housing investment programme and play a key role in ensuring refurbishment and fire safety works are delivered to the highest standards of quality, compliance, and safety across occupied residential properties. About the Role The successful candidate will provide independent Clerk of Works services, quality assurance, compliance monitoring, and technical inspection support across residential refurbishment and Fire Risk Assessment (FRA) programmes. The role is responsible for ensuring that works are delivered in accordance with contract specifications, statutory requirements, fire safety regulations, and industry best practice, while maintaining a strong focus on resident safety and satisfaction. This position offers a hybrid working arrangement, combining office, home, and site-based activities. Regular site visits are required to conduct inspections and assessments, including the use of inspection equipment where necessary. Key Responsibilities Undertake regular site inspections of major refurbishment and FRA works. Verify compliance with drawings, specifications, Building Regulations, and fire safety standards. Maintain detailed inspection records and photographic evidence. Identify defects, non-conformances, and quality risks, reporting issues promptly and effectively. Review contractor RAMS, work sequencing, and resident protection measures. Attend site and project progress meetings, providing technical expertise and recommendations. Monitor all aspects of construction quality, including fire stopping, compartmentation, and life-safety installations. Liaise with Resident Liaison Officers regarding resident concerns relating to quality or safety. Support Project Managers by identifying technical issues, risks, and programme concerns. Maintain a robust audit trail suitable for leaseholder, regulatory, and tribunal scrutiny, ensuring regular reporting is completed. Contribute to lessons learned and continuous improvement initiatives. Assist in the production of technical requirements, specifications, and position statements as required. Essential Requirements Strong knowledge of building construction and construction quality standards. Experience working on occupied residential refurbishment projects. Good understanding of fire safety principles, compartmentation, and passive fire protection measures. Knowledge of Building Regulations, British Standards, and construction compliance requirements. Ability to produce clear, accurate, and structured technical inspection reports. Strong attention to detail and the ability to identify and resolve quality-related issues. Excellent communication and stakeholder management skills. Full UK driving licence and ability to travel regularly to project sites.
06/07/2026
Contract
Clerk of Works Temporary, Full Time Initial 12-Month Contract 350 per day (Umbrella) We are recruiting a Clerk of Works on an initial 12-month temporary contract. Please note that this role requires the successful candidate to be site-based for a minimum of three days per week . This is an excellent opportunity to join a high-profile housing investment programme and play a key role in ensuring refurbishment and fire safety works are delivered to the highest standards of quality, compliance, and safety across occupied residential properties. About the Role The successful candidate will provide independent Clerk of Works services, quality assurance, compliance monitoring, and technical inspection support across residential refurbishment and Fire Risk Assessment (FRA) programmes. The role is responsible for ensuring that works are delivered in accordance with contract specifications, statutory requirements, fire safety regulations, and industry best practice, while maintaining a strong focus on resident safety and satisfaction. This position offers a hybrid working arrangement, combining office, home, and site-based activities. Regular site visits are required to conduct inspections and assessments, including the use of inspection equipment where necessary. Key Responsibilities Undertake regular site inspections of major refurbishment and FRA works. Verify compliance with drawings, specifications, Building Regulations, and fire safety standards. Maintain detailed inspection records and photographic evidence. Identify defects, non-conformances, and quality risks, reporting issues promptly and effectively. Review contractor RAMS, work sequencing, and resident protection measures. Attend site and project progress meetings, providing technical expertise and recommendations. Monitor all aspects of construction quality, including fire stopping, compartmentation, and life-safety installations. Liaise with Resident Liaison Officers regarding resident concerns relating to quality or safety. Support Project Managers by identifying technical issues, risks, and programme concerns. Maintain a robust audit trail suitable for leaseholder, regulatory, and tribunal scrutiny, ensuring regular reporting is completed. Contribute to lessons learned and continuous improvement initiatives. Assist in the production of technical requirements, specifications, and position statements as required. Essential Requirements Strong knowledge of building construction and construction quality standards. Experience working on occupied residential refurbishment projects. Good understanding of fire safety principles, compartmentation, and passive fire protection measures. Knowledge of Building Regulations, British Standards, and construction compliance requirements. Ability to produce clear, accurate, and structured technical inspection reports. Strong attention to detail and the ability to identify and resolve quality-related issues. Excellent communication and stakeholder management skills. Full UK driving licence and ability to travel regularly to project sites.
Hamilton Woods
Housing Support Officer
Hamilton Woods Stratford-upon-avon, Warwickshire
Housing Support Worker Perm 37.5 Hours per week 27,500 per annum Hamilton Woods Associates are currently recruiting for a Housing Support Worker to support vulnerable people on a permanent basis. You will be required to visit properties in and around the Stratford area, supporting tenants who are at risk of homelessness/ substance abuse/ mental health issues. Duties and Responsibilities of the Housing Support Worker: Provide person-centred 1:1 support, creating and reviewing individual support plans to help residents achieve personal goals and promote positive behaviours. Offer guidance and advocacy across housing, health, welfare and related areas, supporting residents to make informed choices. Work in partnership with internal teams and external agencies, including mental health and housing services, to meet residents needs effectively. Maintain accurate records, contribute to meetings, and comply with organisational policies, legal requirements, and best practice standards. Essential Requirements of the Housing Support Worker: Full UK Driving Licence (Essential) Enhanced DBS To be considered for this exciting role, please contact Alice Wright- Senior Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
06/07/2026
Full time
Housing Support Worker Perm 37.5 Hours per week 27,500 per annum Hamilton Woods Associates are currently recruiting for a Housing Support Worker to support vulnerable people on a permanent basis. You will be required to visit properties in and around the Stratford area, supporting tenants who are at risk of homelessness/ substance abuse/ mental health issues. Duties and Responsibilities of the Housing Support Worker: Provide person-centred 1:1 support, creating and reviewing individual support plans to help residents achieve personal goals and promote positive behaviours. Offer guidance and advocacy across housing, health, welfare and related areas, supporting residents to make informed choices. Work in partnership with internal teams and external agencies, including mental health and housing services, to meet residents needs effectively. Maintain accurate records, contribute to meetings, and comply with organisational policies, legal requirements, and best practice standards. Essential Requirements of the Housing Support Worker: Full UK Driving Licence (Essential) Enhanced DBS To be considered for this exciting role, please contact Alice Wright- Senior Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Skilled Careers
Contract Manager
Skilled Careers
Contract Manager Social Housing Refurbishment Full-time Permanent London £65,000 - £75,000 + Package (DOE) Contract Manager job available delivering planned maintenance and refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Contract Manager to take full operational responsibility for the delivery of multiple social housing refurbishment contracts across London. Managing Site Managers, Resident Liaison Officers, commercial teams, and subcontractors, you will ensure projects are delivered safely, on programme, within budget, and to the highest standards of quality and customer satisfaction. You will be the key point of contact for clients, driving performance across all operational, commercial, and contractual aspects of the contracts. Key Responsibilities Lead the delivery of multiple planned maintenance and refurbishment contracts across occupied social housing properties Manage Site Managers, Resident Liaison Officers, and operational teams to ensure successful project delivery Take full responsibility for contract performance, ensuring projects are delivered safely, on programme, within budget, and to agreed KPIs Build and maintain strong relationships with Housing Associations, Local Authorities, consultants, and client representatives Monitor programme performance, identify risks, and implement mitigation strategies to minimise delays and maximise efficiency Work closely with Quantity Surveyors to manage commercial performance, valuations, cost reporting, variations, and financial forecasting Ensure compliance with contractual obligations, health & safety legislation, company procedures, and quality management systems Review project performance through regular site visits, progress meetings, and performance reporting Support the development and performance management of operational teams through coaching and mentoring Drive high levels of resident satisfaction, ensuring works are delivered with minimal disruption within occupied environments Manage subcontractor performance, procurement, and supply chain relationships Ensure accurate reporting on contract performance, financials, health & safety, and client KPIs Requirements Proven experience as a Contract Manager delivering social housing refurbishment, planned maintenance, or capital works contracts Experience managing multiple live projects across occupied residential properties Strong understanding of social housing construction, planned maintenance, and refurbishment programmes Excellent client-facing skills with the ability to develop long-term relationships with Housing Associations and Local Authorities Strong commercial awareness with experience working alongside Quantity Surveyors to manage contract profitability Excellent leadership, organisational, and people management skills Strong knowledge of health & safety legislation, quality standards, and contract management processes Proactive, solutions-focused approach with the ability to manage multiple priorities effectively Essential Qualifications SMSTS NVQ Level 6 in Construction Site Management (or equivalent) CSCS Card First Aid at Work Asbestos Awareness Full UK Driving Licence Package & Benefits £65,000 - £75,000 + package (DOE) Company car or car allowance Bonus scheme Long-term secured social housing work pipeline Opportunity to join a well-established and respected contractor This Contract Manager role offers the opportunity to lead multiple social housing refurbishment contracts for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career progression, commercial responsibility, and a secure pipeline of work. Apply now for immediate consideration.
06/07/2026
Full time
Contract Manager Social Housing Refurbishment Full-time Permanent London £65,000 - £75,000 + Package (DOE) Contract Manager job available delivering planned maintenance and refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Contract Manager to take full operational responsibility for the delivery of multiple social housing refurbishment contracts across London. Managing Site Managers, Resident Liaison Officers, commercial teams, and subcontractors, you will ensure projects are delivered safely, on programme, within budget, and to the highest standards of quality and customer satisfaction. You will be the key point of contact for clients, driving performance across all operational, commercial, and contractual aspects of the contracts. Key Responsibilities Lead the delivery of multiple planned maintenance and refurbishment contracts across occupied social housing properties Manage Site Managers, Resident Liaison Officers, and operational teams to ensure successful project delivery Take full responsibility for contract performance, ensuring projects are delivered safely, on programme, within budget, and to agreed KPIs Build and maintain strong relationships with Housing Associations, Local Authorities, consultants, and client representatives Monitor programme performance, identify risks, and implement mitigation strategies to minimise delays and maximise efficiency Work closely with Quantity Surveyors to manage commercial performance, valuations, cost reporting, variations, and financial forecasting Ensure compliance with contractual obligations, health & safety legislation, company procedures, and quality management systems Review project performance through regular site visits, progress meetings, and performance reporting Support the development and performance management of operational teams through coaching and mentoring Drive high levels of resident satisfaction, ensuring works are delivered with minimal disruption within occupied environments Manage subcontractor performance, procurement, and supply chain relationships Ensure accurate reporting on contract performance, financials, health & safety, and client KPIs Requirements Proven experience as a Contract Manager delivering social housing refurbishment, planned maintenance, or capital works contracts Experience managing multiple live projects across occupied residential properties Strong understanding of social housing construction, planned maintenance, and refurbishment programmes Excellent client-facing skills with the ability to develop long-term relationships with Housing Associations and Local Authorities Strong commercial awareness with experience working alongside Quantity Surveyors to manage contract profitability Excellent leadership, organisational, and people management skills Strong knowledge of health & safety legislation, quality standards, and contract management processes Proactive, solutions-focused approach with the ability to manage multiple priorities effectively Essential Qualifications SMSTS NVQ Level 6 in Construction Site Management (or equivalent) CSCS Card First Aid at Work Asbestos Awareness Full UK Driving Licence Package & Benefits £65,000 - £75,000 + package (DOE) Company car or car allowance Bonus scheme Long-term secured social housing work pipeline Opportunity to join a well-established and respected contractor This Contract Manager role offers the opportunity to lead multiple social housing refurbishment contracts for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career progression, commercial responsibility, and a secure pipeline of work. Apply now for immediate consideration.
Daniel Owen Ltd
Reactive Repairs Supervisor
Daniel Owen Ltd
Repairs Supervisor - Social Housing Location: South East London Salary: 45,000 per annum + Company Van & Fuel Card Job Type: Permanent, Full-Time Repairs Supervisor - Day-to-Day Repairs Repairs Supervisor - Day-to-Day Repairs A well-established Social Housing Contractor is looking to recruit an experienced Repairs Supervisor to oversee a team delivering responsive day-to-day repairs across occupied social housing properties throughout South East London. This is an excellent opportunity for a motivated supervisor with a strong repairs and maintenance background who enjoys managing operatives, ensuring high-quality workmanship, and delivering excellent customer service. Key Responsibilities Supervise and manage a team of multi-skilled operatives carrying out day-to-day responsive repairs. Allocate and monitor workloads to ensure repairs are completed within agreed KPIs and service level agreements. Carry out pre- and post-inspections to ensure work is completed to the required quality standards. Monitor productivity, quality, and performance of operatives and subcontractors. Provide technical support and guidance to tradespeople on site. Ensure all works comply with health and safety legislation, company policies, and industry standards. Build positive working relationships with residents, housing officers, and client representatives. Resolve customer queries and complaints professionally and efficiently. Identify additional works where required and raise recommendations. Ensure accurate completion of paperwork, inspection reports, and updates via handheld devices or scheduling systems. Conduct toolbox talks, performance reviews, and support the ongoing development of the team. Assist in achieving contractual KPIs relating to quality, customer satisfaction, productivity, and first-time fix rates. Candidate Requirements Previous experience as a Repairs Supervisor, Maintenance Supervisor, Voids Supervisor, or similar within the social housing or property maintenance sector. Strong knowledge of responsive maintenance and day-to-day repairs. Experience managing direct labour operatives and subcontractors. Good understanding of building maintenance, repairs, and construction processes. Ability to prioritise workloads in a fast-paced environment. Excellent communication and customer service skills. Strong IT skills with experience using repairs management systems. Full UK Driving Licence (essential). Desirable SSSTS or SMSTS qualification. Trade background (Carpentry, Plumbing, Multi-Trade, or similar). Health & Safety qualifications such as IOSH or NEBOSH. Experience working under social housing maintenance contracts. What's on Offer 45,000 basic salary Company van and fuel card Permanent, full-time position Annual leave plus bank holidays Pension scheme Ongoing training and career progression Opportunity to join a reputable Social Housing Contractor with a strong pipeline of work across London. If you have experience supervising responsive repairs within the social housing sector and are looking for your next permanent opportunity, we'd like to hear from you. Apply today for immediate consideration.
04/07/2026
Full time
Repairs Supervisor - Social Housing Location: South East London Salary: 45,000 per annum + Company Van & Fuel Card Job Type: Permanent, Full-Time Repairs Supervisor - Day-to-Day Repairs Repairs Supervisor - Day-to-Day Repairs A well-established Social Housing Contractor is looking to recruit an experienced Repairs Supervisor to oversee a team delivering responsive day-to-day repairs across occupied social housing properties throughout South East London. This is an excellent opportunity for a motivated supervisor with a strong repairs and maintenance background who enjoys managing operatives, ensuring high-quality workmanship, and delivering excellent customer service. Key Responsibilities Supervise and manage a team of multi-skilled operatives carrying out day-to-day responsive repairs. Allocate and monitor workloads to ensure repairs are completed within agreed KPIs and service level agreements. Carry out pre- and post-inspections to ensure work is completed to the required quality standards. Monitor productivity, quality, and performance of operatives and subcontractors. Provide technical support and guidance to tradespeople on site. Ensure all works comply with health and safety legislation, company policies, and industry standards. Build positive working relationships with residents, housing officers, and client representatives. Resolve customer queries and complaints professionally and efficiently. Identify additional works where required and raise recommendations. Ensure accurate completion of paperwork, inspection reports, and updates via handheld devices or scheduling systems. Conduct toolbox talks, performance reviews, and support the ongoing development of the team. Assist in achieving contractual KPIs relating to quality, customer satisfaction, productivity, and first-time fix rates. Candidate Requirements Previous experience as a Repairs Supervisor, Maintenance Supervisor, Voids Supervisor, or similar within the social housing or property maintenance sector. Strong knowledge of responsive maintenance and day-to-day repairs. Experience managing direct labour operatives and subcontractors. Good understanding of building maintenance, repairs, and construction processes. Ability to prioritise workloads in a fast-paced environment. Excellent communication and customer service skills. Strong IT skills with experience using repairs management systems. Full UK Driving Licence (essential). Desirable SSSTS or SMSTS qualification. Trade background (Carpentry, Plumbing, Multi-Trade, or similar). Health & Safety qualifications such as IOSH or NEBOSH. Experience working under social housing maintenance contracts. What's on Offer 45,000 basic salary Company van and fuel card Permanent, full-time position Annual leave plus bank holidays Pension scheme Ongoing training and career progression Opportunity to join a reputable Social Housing Contractor with a strong pipeline of work across London. If you have experience supervising responsive repairs within the social housing sector and are looking for your next permanent opportunity, we'd like to hear from you. Apply today for immediate consideration.
Construction Resources
Project Manager
Construction Resources Chesterfield, Derbyshire
Project Manager Location: Chesterfield Contract: Full-Time Permanent About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across social housing and private residential sectors. With a growing portfolio of projects throughout the Midlands, they are committed to improving the energy performance of homes, reducing carbon emissions, and delivering sustainable solutions that enhance communities and support the UK's Net Zero ambitions. Due to continued business growth, our client is seeking an experienced Project Manager to join their team based in Chesterfield. Overview of the Role As Project Manager, you will be responsible for the successful delivery of multiple residential retrofit and energy efficiency projects from mobilisation through to completion. Leading site-based teams and working closely with commercial, operational, and client stakeholders, you will ensure projects are delivered safely, on programme, within budget, and to the highest quality standards. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including allocating site teams, project handovers from estimating, budget reviews, procurement of subcontractors, and programme development. Oversee the successful delivery of multiple residential retrofit and refurbishment schemes. Ensure projects are completed safely, on time, within budget, and in accordance with contract specifications and client expectations. Monitor programme performance and implement corrective actions where necessary. Ensure all retrofit compliance requirements and project documentation are completed in line with client deadlines. Leadership & Team Management Lead and manage Site Managers, Site Supervisors, Tenant Liaison Officers, and site operatives. Hold regular team meetings and briefings to communicate programme updates, project priorities, and key milestones. Mentor and support operational teams to achieve high standards of performance. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations and project programmes. Support procurement activities and effective resource planning. Work collaboratively with commercial and operational teams to maximise project efficiency and profitability. Attend operational meetings and produce accurate project reports. Quality, Compliance & Health & Safety Ensure projects are delivered to the required quality standards and comply with all relevant legislation, regulations, and retrofit requirements. Promote a strong health, safety, environmental, and quality culture across all sites. Monitor project quality, compliance, and performance throughout delivery. Ensure all properties are completed to specification and handed over within agreed timescales. Client & Stakeholder Management Build and maintain strong relationships with clients, residents, consultants, and subcontractors. Provide regular project updates and progress reports to internal and external stakeholders. Resolve project issues proactively while maintaining excellent customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential Minimum 7 years' experience within the construction industry. Previous experience managing social housing, residential refurbishment, retrofit, or energy efficiency projects. SMSTS qualification. CSCS Card. First Aid qualification. Full UK Driving Licence. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience managing retrofit projects, including assessments, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma in Construction Senior Management. IOSH Managing Safely. Experience working on PAS 2030/PAS 2035 retrofit programmes. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
03/07/2026
Full time
Project Manager Location: Chesterfield Contract: Full-Time Permanent About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across social housing and private residential sectors. With a growing portfolio of projects throughout the Midlands, they are committed to improving the energy performance of homes, reducing carbon emissions, and delivering sustainable solutions that enhance communities and support the UK's Net Zero ambitions. Due to continued business growth, our client is seeking an experienced Project Manager to join their team based in Chesterfield. Overview of the Role As Project Manager, you will be responsible for the successful delivery of multiple residential retrofit and energy efficiency projects from mobilisation through to completion. Leading site-based teams and working closely with commercial, operational, and client stakeholders, you will ensure projects are delivered safely, on programme, within budget, and to the highest quality standards. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including allocating site teams, project handovers from estimating, budget reviews, procurement of subcontractors, and programme development. Oversee the successful delivery of multiple residential retrofit and refurbishment schemes. Ensure projects are completed safely, on time, within budget, and in accordance with contract specifications and client expectations. Monitor programme performance and implement corrective actions where necessary. Ensure all retrofit compliance requirements and project documentation are completed in line with client deadlines. Leadership & Team Management Lead and manage Site Managers, Site Supervisors, Tenant Liaison Officers, and site operatives. Hold regular team meetings and briefings to communicate programme updates, project priorities, and key milestones. Mentor and support operational teams to achieve high standards of performance. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations and project programmes. Support procurement activities and effective resource planning. Work collaboratively with commercial and operational teams to maximise project efficiency and profitability. Attend operational meetings and produce accurate project reports. Quality, Compliance & Health & Safety Ensure projects are delivered to the required quality standards and comply with all relevant legislation, regulations, and retrofit requirements. Promote a strong health, safety, environmental, and quality culture across all sites. Monitor project quality, compliance, and performance throughout delivery. Ensure all properties are completed to specification and handed over within agreed timescales. Client & Stakeholder Management Build and maintain strong relationships with clients, residents, consultants, and subcontractors. Provide regular project updates and progress reports to internal and external stakeholders. Resolve project issues proactively while maintaining excellent customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential Minimum 7 years' experience within the construction industry. Previous experience managing social housing, residential refurbishment, retrofit, or energy efficiency projects. SMSTS qualification. CSCS Card. First Aid qualification. Full UK Driving Licence. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience managing retrofit projects, including assessments, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma in Construction Senior Management. IOSH Managing Safely. Experience working on PAS 2030/PAS 2035 retrofit programmes. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Construction Resources
Contracts Manager
Construction Resources City, Sheffield
Contracts Manager Location: Southern Region Contract: Full-Time Permanent Hours: 39.5 hours per week, Monday to Friday About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across the UK. Working across both social housing and private residential sectors, they specialise in projects that enhance building performance, reduce carbon emissions, and improve the comfort and wellbeing of residents. Due to continued growth and expansion, our client is seeking an experienced Contracts Manager to support the delivery of projects across the Southern Region. Overview of the Role As Contracts Manager, you will be responsible for leading the successful delivery of multiple retrofit and refurbishment projects from mobilisation through to completion. You will manage Site Managers, Supervisors, Quality Coordinators, Tenant Liaison Officers, and subcontractors, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Working closely with operational, commercial, and technical teams, you will oversee all aspects of project delivery while maintaining excellent client relationships and ensuring compliance with contractual and regulatory requirements. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including site team allocation, project handovers, budget reviews, procurement, programme development, and site set-up. Oversee the successful delivery of multiple residential retrofit and refurbishment contracts. Ensure projects are delivered safely, on time, within budget, and in accordance with contract specifications. Monitor project progress and implement corrective actions where required. Coordinate resources to achieve programme milestones and client expectations. Leadership & Team Management Lead and support Site Managers, Supervisors, Tenant Liaison Officers, Quality Coordinators, and site-based operatives. Hold regular team meetings and briefings to communicate project priorities, programme updates, and operational objectives. Mentor and develop operational teams, promoting high performance and continuous improvement. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations, quality standards, and programme requirements. Support procurement activities and resource planning throughout project delivery. Work alongside commercial teams to manage project budgets and maximise contract performance. Identify opportunities to improve operational efficiency and project profitability. Quality & Compliance Ensure all properties are completed to the required specification and in accordance with retrofit and regulatory standards. Monitor quality assurance processes and ensure compliance documentation is completed accurately and within required timescales. Manage project inspections, defect resolution, and final handovers. Ensure all certification and compliance records are submitted in line with client requirements. Client & Stakeholder Management Build and maintain strong relationships with clients, consultants, residents, and key stakeholders. Attend operational meetings and provide accurate project progress reports. Resolve operational issues proactively while maintaining high levels of customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential SMSTS (Site Management Safety Training Scheme). CSCS Manager Card. Emergency First Aid at Work qualification. Full UK Driving Licence. Minimum 10 years' construction industry experience. Proven experience managing multiple refurbishment, retrofit, or construction projects. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience delivering retrofit projects, including assessment, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma (or equivalent) in Construction Senior Management. IOSH Managing Safely. Temporary Works Coordinator qualification. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
03/07/2026
Full time
Contracts Manager Location: Southern Region Contract: Full-Time Permanent Hours: 39.5 hours per week, Monday to Friday About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across the UK. Working across both social housing and private residential sectors, they specialise in projects that enhance building performance, reduce carbon emissions, and improve the comfort and wellbeing of residents. Due to continued growth and expansion, our client is seeking an experienced Contracts Manager to support the delivery of projects across the Southern Region. Overview of the Role As Contracts Manager, you will be responsible for leading the successful delivery of multiple retrofit and refurbishment projects from mobilisation through to completion. You will manage Site Managers, Supervisors, Quality Coordinators, Tenant Liaison Officers, and subcontractors, ensuring projects are delivered safely, on programme, within budget, and to the highest quality standards. Working closely with operational, commercial, and technical teams, you will oversee all aspects of project delivery while maintaining excellent client relationships and ensuring compliance with contractual and regulatory requirements. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including site team allocation, project handovers, budget reviews, procurement, programme development, and site set-up. Oversee the successful delivery of multiple residential retrofit and refurbishment contracts. Ensure projects are delivered safely, on time, within budget, and in accordance with contract specifications. Monitor project progress and implement corrective actions where required. Coordinate resources to achieve programme milestones and client expectations. Leadership & Team Management Lead and support Site Managers, Supervisors, Tenant Liaison Officers, Quality Coordinators, and site-based operatives. Hold regular team meetings and briefings to communicate project priorities, programme updates, and operational objectives. Mentor and develop operational teams, promoting high performance and continuous improvement. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations, quality standards, and programme requirements. Support procurement activities and resource planning throughout project delivery. Work alongside commercial teams to manage project budgets and maximise contract performance. Identify opportunities to improve operational efficiency and project profitability. Quality & Compliance Ensure all properties are completed to the required specification and in accordance with retrofit and regulatory standards. Monitor quality assurance processes and ensure compliance documentation is completed accurately and within required timescales. Manage project inspections, defect resolution, and final handovers. Ensure all certification and compliance records are submitted in line with client requirements. Client & Stakeholder Management Build and maintain strong relationships with clients, consultants, residents, and key stakeholders. Attend operational meetings and provide accurate project progress reports. Resolve operational issues proactively while maintaining high levels of customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential SMSTS (Site Management Safety Training Scheme). CSCS Manager Card. Emergency First Aid at Work qualification. Full UK Driving Licence. Minimum 10 years' construction industry experience. Proven experience managing multiple refurbishment, retrofit, or construction projects. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience delivering retrofit projects, including assessment, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma (or equivalent) in Construction Senior Management. IOSH Managing Safely. Temporary Works Coordinator qualification. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
IMH Recruitment
Housing Solutions Officer
IMH Recruitment City, Manchester
IMH Recruitment are seeking experienced Housing Solutions for our client in Manchester, M60. Duties: Establish and maintain relationships with service users to challenge their existing patterns of behaviour. Provide support and advice to service users which provide the opportunity to engage with appropriate local and national organised and community based services. Monitor, evaluate and review assessments as required determining suitable adjustments to ensure that service users are able to achieve their agreed goals. Work with colleagues and stakeholders to produce plans that use service users individual needs to identify and reduce their vulnerability to risk situations. Promote the service strategies across the organisation and to other statutory and voluntary agencies. Requirements: Housing experience. An excellent working knowledge, significant understanding and ability to interpret homelessness associated legislation and the provision of housing advice Must consent to and apply for an enhanced DBS disclosure check. Hours & Pay: Monday - Friday 9am- 4:30pm Starting at 18.16P/H Weekly pay whilst through agency! Sounds like you? Please Apply with your CV today! For more information, please call the office on (phone number removed)!
03/07/2026
Full time
IMH Recruitment are seeking experienced Housing Solutions for our client in Manchester, M60. Duties: Establish and maintain relationships with service users to challenge their existing patterns of behaviour. Provide support and advice to service users which provide the opportunity to engage with appropriate local and national organised and community based services. Monitor, evaluate and review assessments as required determining suitable adjustments to ensure that service users are able to achieve their agreed goals. Work with colleagues and stakeholders to produce plans that use service users individual needs to identify and reduce their vulnerability to risk situations. Promote the service strategies across the organisation and to other statutory and voluntary agencies. Requirements: Housing experience. An excellent working knowledge, significant understanding and ability to interpret homelessness associated legislation and the provision of housing advice Must consent to and apply for an enhanced DBS disclosure check. Hours & Pay: Monday - Friday 9am- 4:30pm Starting at 18.16P/H Weekly pay whilst through agency! Sounds like you? Please Apply with your CV today! For more information, please call the office on (phone number removed)!
Reed Specialist Recruitment
ASB Officer
Reed Specialist Recruitment
ASB Officer Hourly Rate: 22.03 PAYE or 29.49 Umbrella per hour Location: London SE20 or Morden SM4 (depending on which location is more suitable) Job Type: Temporary (3 months with potential extension) We are seeking two ASB Officers to join a Housing Association based in South London, ideally based in Croydon. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your application with a fully updated CV attached
02/07/2026
Seasonal
ASB Officer Hourly Rate: 22.03 PAYE or 29.49 Umbrella per hour Location: London SE20 or Morden SM4 (depending on which location is more suitable) Job Type: Temporary (3 months with potential extension) We are seeking two ASB Officers to join a Housing Association based in South London, ideally based in Croydon. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for the ASB Officer position, please submit your application with a fully updated CV attached
Sellick Partnership
Housing Officer
Sellick Partnership Dudley, West Midlands
Housing Officer Location: Dudley, West Midlands (Hybrid) Contract: Interim, 3-6 Months Hours: Full-Time, Monday to Friday Salary: 25.71 - 28.95 Sellick Partnership is partnering with a local authority in the West Midlands to recruit to an experienced Housing Management professional to join a well-established housing organisation on an interim basis for an initial 3-6 month period. This is a varied role focused on resident engagement, service improvement, customer satisfaction, stakeholder management and housing service delivery. You will play a key role in ensuring residents have a strong voice in shaping services while supporting the organisation's commitment to delivering excellent customer outcomes. Key Responsibilities of the Housing Officer includes: Leading on tenancy related issues Meeting with residents and discussing local issues Representing the organisation at meetings and forums as an ambadassor Delivering resident engagement and tenant participation activities Build strong relationships with tenants, residents, community groups and partnership organisations Analysing resident feedback Coordinating customer forums, resident panels and consultation events, encouraging greater involvement and improving customer satisfaction Supporting the management and resolution of customer complaints, ensuring positive outcomes Producing reports for the management teams Essential experience of the Housing Officer includes: Great Housing knowledge Strong complaint handling, customer service and problem-solving skills. Ability to interpret performance data and produce professional reports. Excellent communication, relationship-building and organisational skills. Full UK driving licence and access to a vehicle desirable. If you believe you are well suited to the role of Housing Officer, please apply now. For more information, please contact Ebony Simpson at Sellick Partnership in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
02/07/2026
Contract
Housing Officer Location: Dudley, West Midlands (Hybrid) Contract: Interim, 3-6 Months Hours: Full-Time, Monday to Friday Salary: 25.71 - 28.95 Sellick Partnership is partnering with a local authority in the West Midlands to recruit to an experienced Housing Management professional to join a well-established housing organisation on an interim basis for an initial 3-6 month period. This is a varied role focused on resident engagement, service improvement, customer satisfaction, stakeholder management and housing service delivery. You will play a key role in ensuring residents have a strong voice in shaping services while supporting the organisation's commitment to delivering excellent customer outcomes. Key Responsibilities of the Housing Officer includes: Leading on tenancy related issues Meeting with residents and discussing local issues Representing the organisation at meetings and forums as an ambadassor Delivering resident engagement and tenant participation activities Build strong relationships with tenants, residents, community groups and partnership organisations Analysing resident feedback Coordinating customer forums, resident panels and consultation events, encouraging greater involvement and improving customer satisfaction Supporting the management and resolution of customer complaints, ensuring positive outcomes Producing reports for the management teams Essential experience of the Housing Officer includes: Great Housing knowledge Strong complaint handling, customer service and problem-solving skills. Ability to interpret performance data and produce professional reports. Excellent communication, relationship-building and organisational skills. Full UK driving licence and access to a vehicle desirable. If you believe you are well suited to the role of Housing Officer, please apply now. For more information, please contact Ebony Simpson at Sellick Partnership in the Derby Office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

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