I am currently recruiting for a scheduler / administrator for a London / Essex based main contractor to work within the windows & fire protection business unit. You will be operating from the head office and be assisting on the below duties - Overview: The role will be responsible for assisting with the day to day scheduling and administrative duties of workload via the windows and fire protection business unit and key day to day duties are outlined below - Key Responsibilities: Log calls/jobs on the helpdesk database utilising helpdesk software, these tasks may be received by telephone and email. Scheduling & booking of appointments with clients and then scheduling fitters to undertake works To produce standard and ad hoc reports as required by internal and external customers and clients across Project functions. Liaison and follow up with Managers, engineers, and approved subcontractors. Report back to clients and contract staff on job progress and close out. Compile small work quotations Answer and direct all incoming telephone calls or take messages; messages to be taken sensitively, discreetly, and accurately. Provide admin support to Project and Installation Managers Any other reasonable duties as requested by the Company. My client is looking to a pay a competitive basic salary and they are looking to start the candidate ASAP. If you are keen to get more details on the position, please send me a copy of your CV to (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
20/08/2026
Full time
I am currently recruiting for a scheduler / administrator for a London / Essex based main contractor to work within the windows & fire protection business unit. You will be operating from the head office and be assisting on the below duties - Overview: The role will be responsible for assisting with the day to day scheduling and administrative duties of workload via the windows and fire protection business unit and key day to day duties are outlined below - Key Responsibilities: Log calls/jobs on the helpdesk database utilising helpdesk software, these tasks may be received by telephone and email. Scheduling & booking of appointments with clients and then scheduling fitters to undertake works To produce standard and ad hoc reports as required by internal and external customers and clients across Project functions. Liaison and follow up with Managers, engineers, and approved subcontractors. Report back to clients and contract staff on job progress and close out. Compile small work quotations Answer and direct all incoming telephone calls or take messages; messages to be taken sensitively, discreetly, and accurately. Provide admin support to Project and Installation Managers Any other reasonable duties as requested by the Company. My client is looking to a pay a competitive basic salary and they are looking to start the candidate ASAP. If you are keen to get more details on the position, please send me a copy of your CV to (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
New Offices Free Parking Great Team Long-Term Career Opportunity Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing: Managing maintenance requests received by phone, email and client portals Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs Updating the CAFM system with accurate job information and progress notes Raising purchase orders and coordinating permits where required Liaising with clients and suppliers to provide updates and obtain quotations Ensuring jobs are completed and closed correctly within the system Supporting planned maintenance programmes, including handyman and electrical works Working closely with the wider Help Desk team to deliver an outstanding service We're looking for someone who has: Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling Excellent organisational and administration skills Strong customer service and communication skills Good IT skills, including Microsoft Office (training on CAFM systems can be provided) What's on offer? 30,000 depending on experience Modern, newly refurbished offices Free surrounding parking Friendly, supportive team environment Opportunity to work with an established business that continues to grow Long-term career prospects and ongoing training Overtime available for out-of-hours support If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!
19/08/2026
Full time
New Offices Free Parking Great Team Long-Term Career Opportunity Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing: Managing maintenance requests received by phone, email and client portals Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs Updating the CAFM system with accurate job information and progress notes Raising purchase orders and coordinating permits where required Liaising with clients and suppliers to provide updates and obtain quotations Ensuring jobs are completed and closed correctly within the system Supporting planned maintenance programmes, including handyman and electrical works Working closely with the wider Help Desk team to deliver an outstanding service We're looking for someone who has: Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling Excellent organisational and administration skills Strong customer service and communication skills Good IT skills, including Microsoft Office (training on CAFM systems can be provided) What's on offer? 30,000 depending on experience Modern, newly refurbished offices Free surrounding parking Friendly, supportive team environment Opportunity to work with an established business that continues to grow Long-term career prospects and ongoing training Overtime available for out-of-hours support If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!
Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now
19/08/2026
Full time
Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.
18/08/2026
Full time
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.
Job Title: Parts Ordering Team Leader Location: Glasgow Head Office Contract: Permanent Working Pattern : 37.5 hours per week 5 days over 7 Salary: 30,141.72 per annum + great company benefits. Job Purpose: The Parts Ordering Team Leader is responsible for leading the day-to-day operation of Parts Ordering Team, ensuring the right parts are ordered, tracked and delivered at the right time. The role will manage a small team, oversee supplier relationships, monitor inventory levels, coordinate the end-to-end ordering process and drive continuous improvement across stock control and parts management activities. Through effective planning, communication and performance management, the role will ensure downtime is minimised, service levels are achieved and costs are controlled Key Accountabilities: Lead, coach and develop the Parts Ordering Team , setting daily priorities and workloads. Manage the end-to-end ordering process including raising purchase orders, chasing deliveries and resolving discrepancies. Ensure the efficient recovery, categorisation, storage and dispatch of parts and equipment. Build and maintain strong supplier relationships to ensure effective service delivery and supply continuity. Support supplier negotiations regarding lead times, pricing and performance improvements. Monitor stock levels and reorder points to avoid shortages and excessive stock holdings. Track team KPIs including order accuracy, turnaround times and backorders, providing regular management reporting. Maintain accurate records across stock management systems, ERP platforms and internal databases. Work closely with technicians, suppliers and internal departments to provide updates on order status, stock availability and delivery schedules. Ensure returned parts are appropriately reviewed and categorised for reuse, repair, replacement or recycling. Identify and implement process improvements to increase efficiency, accuracy and customer service levels. Ensure all activities are completed in accordance with company policies, procedures and Health & Safety requirements. To always represent the company in a professional and competent manner and develop a good working relationship with City and client colleagues. People Responsibilities: Lead, motivate and develop a Parts Ordering Team Conduct regular coaching and performance conversations to support colleague development. Support recruitment, onboarding and training activities where required. Ensure colleague records, mandatory training and development requirements are maintained and up to date. Foster a positive and inclusive team culture focused on continuous improvement and collaboration. Knowledge, Skillsand Abilities: Essential Proven experience in parts managment ordering, procurement or stock control. Previous Team Leader or supervisory experience. Confident using CAFM system and Microsoft Excel. Ability to manage multiple priorities and work effectively under pressure Customer-focused approach with strong problem-solving skills Experience building relationships with suppliers and internal stakeholders. Competent in Microsoft Office applications Desirable Experience of supplier management and performance monitoring. Experience of KPI reporting and operational analysis. Experience of leading process improvement initiatives
12/08/2026
Full time
Job Title: Parts Ordering Team Leader Location: Glasgow Head Office Contract: Permanent Working Pattern : 37.5 hours per week 5 days over 7 Salary: 30,141.72 per annum + great company benefits. Job Purpose: The Parts Ordering Team Leader is responsible for leading the day-to-day operation of Parts Ordering Team, ensuring the right parts are ordered, tracked and delivered at the right time. The role will manage a small team, oversee supplier relationships, monitor inventory levels, coordinate the end-to-end ordering process and drive continuous improvement across stock control and parts management activities. Through effective planning, communication and performance management, the role will ensure downtime is minimised, service levels are achieved and costs are controlled Key Accountabilities: Lead, coach and develop the Parts Ordering Team , setting daily priorities and workloads. Manage the end-to-end ordering process including raising purchase orders, chasing deliveries and resolving discrepancies. Ensure the efficient recovery, categorisation, storage and dispatch of parts and equipment. Build and maintain strong supplier relationships to ensure effective service delivery and supply continuity. Support supplier negotiations regarding lead times, pricing and performance improvements. Monitor stock levels and reorder points to avoid shortages and excessive stock holdings. Track team KPIs including order accuracy, turnaround times and backorders, providing regular management reporting. Maintain accurate records across stock management systems, ERP platforms and internal databases. Work closely with technicians, suppliers and internal departments to provide updates on order status, stock availability and delivery schedules. Ensure returned parts are appropriately reviewed and categorised for reuse, repair, replacement or recycling. Identify and implement process improvements to increase efficiency, accuracy and customer service levels. Ensure all activities are completed in accordance with company policies, procedures and Health & Safety requirements. To always represent the company in a professional and competent manner and develop a good working relationship with City and client colleagues. People Responsibilities: Lead, motivate and develop a Parts Ordering Team Conduct regular coaching and performance conversations to support colleague development. Support recruitment, onboarding and training activities where required. Ensure colleague records, mandatory training and development requirements are maintained and up to date. Foster a positive and inclusive team culture focused on continuous improvement and collaboration. Knowledge, Skillsand Abilities: Essential Proven experience in parts managment ordering, procurement or stock control. Previous Team Leader or supervisory experience. Confident using CAFM system and Microsoft Excel. Ability to manage multiple priorities and work effectively under pressure Customer-focused approach with strong problem-solving skills Experience building relationships with suppliers and internal stakeholders. Competent in Microsoft Office applications Desirable Experience of supplier management and performance monitoring. Experience of KPI reporting and operational analysis. Experience of leading process improvement initiatives
Facilities Management Lead (Interim/Temporary) Are you an experienced Facilities Management professional ready to lead a diverse operational estate? We are seeking an Interim Facilities Management Lead to take responsibility for the day-to-day management, compliance, maintenance and operational performance of a portfolio of approximately 30 properties. You will lead a small but dedicated FM team, manage contractors and service providers, and ensure that all facilities remain safe, compliant, efficient and fit for purpose. This is a hands-on leadership role where you'll drive service improvements, oversee planned and reactive maintenance, manage FM contracts, and play a key role in business continuity and emergency response. Key Responsibilities Lead and manage facilities operations across a multi-site operational estate. Ensure compliance with health & safety, fire safety, COSHH, statutory and environmental regulations. Manage planned preventative maintenance (PPM), reactive repairs and contractor performance. Oversee FM budgets, procurement activities, service contracts and KPI delivery. Manage facilities helpdesk/inbox activities, service requests and operational issues. Produce compliance and performance reports, identifying risks and solutions. Lead space planning, office moves, workplace improvements and business continuity arrangements. Develop, coach and support the Facilities Management team to deliver excellent service standards. About You Experienced Facilities Manager with strong leadership and contractor management skills. Knowledge of building maintenance, compliance, workplace services and health & safety legislation. IOSH, NEBOSH or equivalent Health & Safety qualification. Able to manage competing priorities, make sound decisions and drive continuous improvement. Strong stakeholder management, reporting and budget management experience. Full UK driving licence and access to a vehicle. This is an excellent opportunity for an experienced FM professional to make an immediate impact, leading a vital service while driving operational excellence across a complex property portfolio.
12/08/2026
Contract
Facilities Management Lead (Interim/Temporary) Are you an experienced Facilities Management professional ready to lead a diverse operational estate? We are seeking an Interim Facilities Management Lead to take responsibility for the day-to-day management, compliance, maintenance and operational performance of a portfolio of approximately 30 properties. You will lead a small but dedicated FM team, manage contractors and service providers, and ensure that all facilities remain safe, compliant, efficient and fit for purpose. This is a hands-on leadership role where you'll drive service improvements, oversee planned and reactive maintenance, manage FM contracts, and play a key role in business continuity and emergency response. Key Responsibilities Lead and manage facilities operations across a multi-site operational estate. Ensure compliance with health & safety, fire safety, COSHH, statutory and environmental regulations. Manage planned preventative maintenance (PPM), reactive repairs and contractor performance. Oversee FM budgets, procurement activities, service contracts and KPI delivery. Manage facilities helpdesk/inbox activities, service requests and operational issues. Produce compliance and performance reports, identifying risks and solutions. Lead space planning, office moves, workplace improvements and business continuity arrangements. Develop, coach and support the Facilities Management team to deliver excellent service standards. About You Experienced Facilities Manager with strong leadership and contractor management skills. Knowledge of building maintenance, compliance, workplace services and health & safety legislation. IOSH, NEBOSH or equivalent Health & Safety qualification. Able to manage competing priorities, make sound decisions and drive continuous improvement. Strong stakeholder management, reporting and budget management experience. Full UK driving licence and access to a vehicle. This is an excellent opportunity for an experienced FM professional to make an immediate impact, leading a vital service while driving operational excellence across a complex property portfolio.
Confero Recruitment Group Ltd
Loanhead, Midlothian
FM Helpdesk Operator Location: Edinburgh, Loanhead Confero Recruitment Group is recruiting an FM Helpdesk Operator on behalf of our client. This is an excellent opportunity for a customer-focused and organised individual to join a busy Facilities Management team. As the first point of contact for maintenance requests, you will coordinate reactive and planned works, ensuring efficient service delivery and compliance with SLAs. Key Responsibilities Receive and log maintenance requests. Raise and allocate work orders to engineers and contractors. Monitor job progress and provide updates to clients and stakeholders. Maintain accurate records within the CAFM system. Support the scheduling of Planned Preventative Maintenance (PPM) works. Escalate urgent issues and ensure timely resolution. Requirements Previous experience in a helpdesk, customer service, or facilities management environment. Experience using CAFM or service management systems. Strong communication, organisational, and administrative skills. Ability to work effectively in a fast-paced environment.
12/08/2026
Full time
FM Helpdesk Operator Location: Edinburgh, Loanhead Confero Recruitment Group is recruiting an FM Helpdesk Operator on behalf of our client. This is an excellent opportunity for a customer-focused and organised individual to join a busy Facilities Management team. As the first point of contact for maintenance requests, you will coordinate reactive and planned works, ensuring efficient service delivery and compliance with SLAs. Key Responsibilities Receive and log maintenance requests. Raise and allocate work orders to engineers and contractors. Monitor job progress and provide updates to clients and stakeholders. Maintain accurate records within the CAFM system. Support the scheduling of Planned Preventative Maintenance (PPM) works. Escalate urgent issues and ensure timely resolution. Requirements Previous experience in a helpdesk, customer service, or facilities management environment. Experience using CAFM or service management systems. Strong communication, organisational, and administrative skills. Ability to work effectively in a fast-paced environment.
Ernest Gordon Recruitment Limited
Bolton, Lancashire
Helpdesk / Estimation Administrator (Construction) 27,000 - 30,000 + Progression + Training + Development + Company Benefits Bolton Are you from a construction background with experience in helpdesk or estimation administration? Do you want to join a young, fun and fast-growing company offering unmatched opportunities for growth and progression? This construction company specialise in refurbishments and redevelopments across the UK. They work with exciting clients such as major property developers on residential and commercial projects. On offer is the chance to become a fundamental asset to the team. You will play a key role supporting the day-to-day delivery of FM and construction projects by providing administrative, helpdesk, and estimating support. The Role: Manage incoming client requests via telephone, email, and the helpdesk portal. Log, prioritise, and allocate reactive maintenance jobs Prepare quotations and estimates for maintenance and construction works based on client requirements and site information Liaise with clients, contractors, suppliers, and internal teams to obtain pricing and project information The Person: Previous experience in a Helpdesk, Service Desk, Estimating, or Administration role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH26742 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
11/08/2026
Full time
Helpdesk / Estimation Administrator (Construction) 27,000 - 30,000 + Progression + Training + Development + Company Benefits Bolton Are you from a construction background with experience in helpdesk or estimation administration? Do you want to join a young, fun and fast-growing company offering unmatched opportunities for growth and progression? This construction company specialise in refurbishments and redevelopments across the UK. They work with exciting clients such as major property developers on residential and commercial projects. On offer is the chance to become a fundamental asset to the team. You will play a key role supporting the day-to-day delivery of FM and construction projects by providing administrative, helpdesk, and estimating support. The Role: Manage incoming client requests via telephone, email, and the helpdesk portal. Log, prioritise, and allocate reactive maintenance jobs Prepare quotations and estimates for maintenance and construction works based on client requirements and site information Liaise with clients, contractors, suppliers, and internal teams to obtain pricing and project information The Person: Previous experience in a Helpdesk, Service Desk, Estimating, or Administration role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH26742 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ivy Resource Group are currently recruiting for a Electrician for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? As a Multi Skilled Electrician you will manage our full range of electrical work from complex repairs to the resolution of minor issues, alongside our test and inspect maintenance. Responsible for the completion of pre-planned maintenance of electrical equipment and systems. Completion of reactive and remedial repairs associated with the electrical systems following testing and inspections as directed by the Helpdesk. Play a key role in planning and completing a range of works associated with the electrical systems, which will also include installation and testing of these systems. Use initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Report and record procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system, typically 1 in 6. What skills and experience do I need to be successful in this role? Essential: C&G Level 3 2357 or equivalent, and/or relevant apprenticeship within your trade Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance AM2 C&G th Edition Current Full UK Driver's License Desirable: IOSH - Working safely or CSCS Card L8 Awareness Salary: 37,000 - 40,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
10/08/2026
Full time
Ivy Resource Group are currently recruiting for a Electrician for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? As a Multi Skilled Electrician you will manage our full range of electrical work from complex repairs to the resolution of minor issues, alongside our test and inspect maintenance. Responsible for the completion of pre-planned maintenance of electrical equipment and systems. Completion of reactive and remedial repairs associated with the electrical systems following testing and inspections as directed by the Helpdesk. Play a key role in planning and completing a range of works associated with the electrical systems, which will also include installation and testing of these systems. Use initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Report and record procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system, typically 1 in 6. What skills and experience do I need to be successful in this role? Essential: C&G Level 3 2357 or equivalent, and/or relevant apprenticeship within your trade Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance AM2 C&G th Edition Current Full UK Driver's License Desirable: IOSH - Working safely or CSCS Card L8 Awareness Salary: 37,000 - 40,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123
Contract Support Facilities Management Location: Nottingham Salary: £30,000 per annum Contract: 6-Month Fixed-Term Contract with scope to go permanent Hours: 8:00am 5:00pm, Monday to Friday Working Arrangement: Fully site-based, 5 days per week About the Role We are currently recruiting for a Contract Support position based in Nottingham, working for a leading Facilities Management company. This is a fantastic opportunity for an experienced Administrator or Contract Support professional to join a large and well-established organisation. The role will provide key administrative and operational support to the Facilities Management team, helping to ensure contracts are delivered efficiently and to a high standard. The position is initially offered on a 6-month fixed-term contract, with genuine scope for the role to become permanent for the right person. Key Responsibilities Provide day-to-day administrative and contract support to the Facilities Management team. Assist with the coordination and administration of planned and reactive maintenance activities. Raise and manage purchase orders, work orders and invoices. Monitor and update job and contract records, ensuring information is accurate and up to date. Liaise with engineers, subcontractors, suppliers and clients to coordinate works and resolve queries. Manage incoming requests and ensure jobs are allocated and progressed within agreed timescales. Assist with reporting, spreadsheets and general financial administration. Track outstanding works and follow up with relevant teams to ensure completion. Maintain accurate records relating to compliance, contractors and site activities. Support the wider Facilities Management team with general administration and coordination. About You We are looking for someone who is organised, proactive and confident dealing with multiple stakeholders. Previous experience within Facilities Management, Contract Support, Helpdesk, Property, Construction or a similar environment would be advantageous. Important Requirements Due to the nature of the site and the services being provided, the successful candidate will be required to complete DBS and financial background checks prior to starting. What's on Offer? £30,000 salary 6-month fixed-term contract Genuine scope to go permanent Monday to Friday, 8:00am 5:00pm Fully site-based in Nottingham Opportunity to work for a large, established Facilities Management company Excellent opportunity to develop your career within Facilities Management
10/08/2026
Full time
Contract Support Facilities Management Location: Nottingham Salary: £30,000 per annum Contract: 6-Month Fixed-Term Contract with scope to go permanent Hours: 8:00am 5:00pm, Monday to Friday Working Arrangement: Fully site-based, 5 days per week About the Role We are currently recruiting for a Contract Support position based in Nottingham, working for a leading Facilities Management company. This is a fantastic opportunity for an experienced Administrator or Contract Support professional to join a large and well-established organisation. The role will provide key administrative and operational support to the Facilities Management team, helping to ensure contracts are delivered efficiently and to a high standard. The position is initially offered on a 6-month fixed-term contract, with genuine scope for the role to become permanent for the right person. Key Responsibilities Provide day-to-day administrative and contract support to the Facilities Management team. Assist with the coordination and administration of planned and reactive maintenance activities. Raise and manage purchase orders, work orders and invoices. Monitor and update job and contract records, ensuring information is accurate and up to date. Liaise with engineers, subcontractors, suppliers and clients to coordinate works and resolve queries. Manage incoming requests and ensure jobs are allocated and progressed within agreed timescales. Assist with reporting, spreadsheets and general financial administration. Track outstanding works and follow up with relevant teams to ensure completion. Maintain accurate records relating to compliance, contractors and site activities. Support the wider Facilities Management team with general administration and coordination. About You We are looking for someone who is organised, proactive and confident dealing with multiple stakeholders. Previous experience within Facilities Management, Contract Support, Helpdesk, Property, Construction or a similar environment would be advantageous. Important Requirements Due to the nature of the site and the services being provided, the successful candidate will be required to complete DBS and financial background checks prior to starting. What's on Offer? £30,000 salary 6-month fixed-term contract Genuine scope to go permanent Monday to Friday, 8:00am 5:00pm Fully site-based in Nottingham Opportunity to work for a large, established Facilities Management company Excellent opportunity to develop your career within Facilities Management
Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.
08/08/2026
Seasonal
Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.
Randstad Construction & Property
Andover, Hampshire
Handyman Hampshire We are looking for a hard working handyperson to compliment our team in Hampshire , they should be willing to get involved with day to day operations & be flexible in their approach. Van supplied, Tools Supplied, Fuel Card Supplied, P Card Supplied, Full Corporate Work Wear Supplied, Full PPE Supplied, Tablet & Phone Supplied. Overview Duration- Untill 18 Oct 2026 Shift - 08:00 - 17:00 Monday-Friday Duration- Untill 18 Oct 2026 Rate - 15.63 PAYE Key Accountabilities: Completion of PPM and reactive works activities in accordance with contract requirement To provide support and expertise to assist the helpdesk team and operational team To supervise works carried out by specialist sub contractors, reporting anomalies to the operational leads Work with operational leads to identify opportunities to self deliver subcontracted maintenance activities To ensure all statutory records are available and up to date To be aware of and have a good working understanding and practical hands on input, in the control of legionella and associated required works Other duties include, however are not limited to: Post / parcel management Fire door checks Water hygiene checks- L8 checks. Emergency lighting checks Carry out daily, weekly and monthly PPM checks Basic plumbing tasks Basic electrics depending on qualifications (competency) Carpentry Painting and decorating Building installation and repair ( carpet fitting, repairing walls, gutter clearance and drainage) Clearing and tidying up common areas, plant rooms, store rooms Repairing safety hazards Putting together furniture and equipment (following manufactures guides) Installing appliances and machines Liaising with contractors and suppliers (control of permits) Deliveries of items (should be physically fit) Follow company guide lines, processes, procedures and policies Attend reactive break-downs Complete PPM regimes Monitor stock and start ordering procedure Work independently and monitor own time management Ensure records are up to date Meter readings Landscaping duties to keep areas neat and tidy Desk moves and office relocations Qualifications: GCSE's or equivalent - Grade C in English and Maths IOSH Working Safely Please apply if interested. I'll contact you if your CV match the role, or feel free to call/text me at (phone number removed). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
06/08/2026
Seasonal
Handyman Hampshire We are looking for a hard working handyperson to compliment our team in Hampshire , they should be willing to get involved with day to day operations & be flexible in their approach. Van supplied, Tools Supplied, Fuel Card Supplied, P Card Supplied, Full Corporate Work Wear Supplied, Full PPE Supplied, Tablet & Phone Supplied. Overview Duration- Untill 18 Oct 2026 Shift - 08:00 - 17:00 Monday-Friday Duration- Untill 18 Oct 2026 Rate - 15.63 PAYE Key Accountabilities: Completion of PPM and reactive works activities in accordance with contract requirement To provide support and expertise to assist the helpdesk team and operational team To supervise works carried out by specialist sub contractors, reporting anomalies to the operational leads Work with operational leads to identify opportunities to self deliver subcontracted maintenance activities To ensure all statutory records are available and up to date To be aware of and have a good working understanding and practical hands on input, in the control of legionella and associated required works Other duties include, however are not limited to: Post / parcel management Fire door checks Water hygiene checks- L8 checks. Emergency lighting checks Carry out daily, weekly and monthly PPM checks Basic plumbing tasks Basic electrics depending on qualifications (competency) Carpentry Painting and decorating Building installation and repair ( carpet fitting, repairing walls, gutter clearance and drainage) Clearing and tidying up common areas, plant rooms, store rooms Repairing safety hazards Putting together furniture and equipment (following manufactures guides) Installing appliances and machines Liaising with contractors and suppliers (control of permits) Deliveries of items (should be physically fit) Follow company guide lines, processes, procedures and policies Attend reactive break-downs Complete PPM regimes Monitor stock and start ordering procedure Work independently and monitor own time management Ensure records are up to date Meter readings Landscaping duties to keep areas neat and tidy Desk moves and office relocations Qualifications: GCSE's or equivalent - Grade C in English and Maths IOSH Working Safely Please apply if interested. I'll contact you if your CV match the role, or feel free to call/text me at (phone number removed). Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Windsor Forest Colleges Group
Maidenhead, Berkshire
Windsor Forest Colleges Group is looking for a Facilities Assistant to join our Estates team at the Berkshire College of Agriculture campus. This is a full time, permanent position working 39 hours a week, all year round (Monday to Thursday 6:30am to 3:00pm and Friday 6:30am to 2:00pm). The actual salary ranges from 26,860.46 (G17) up to 28,758.81 (G19) per annum depending on experience and qualifications, based on a full-time equivalent salary of 25,483.00 to 27,284.00 for 37 hours per week. Facilities Assistant Working as part of a dedicated Estates team at our BCA campus, you will help deliver essential operational, maintenance and compliance support, ensuring our buildings, plant and systems remain safe, efficient and well maintained. This is a varied, hands on role where you will play an important part in maintaining and developing high quality facilities that support our students, staff and visitors every day. Your key responsibilities will include configuring heating, electrical, lighting and building management systems, alongside assisting with mechanical and electrical repairs, servicing and improvements across the college estate. You will also carry out planned preventative maintenance and support statutory compliance activities, including fire safety checks, Legionella management, biomass boilers, Portable Appliance Testing (PAT) and emergency lighting. You will manage helpdesk requests through the Facilities Management system, prepare rooms for teaching and events, carry out porterage duties and assist with fuel supply management. You will also be responsible for the daily opening and closing of college buildings, responding to fire and intruder alarms and working closely with external contractors carrying out works on site. Maintaining safe working practices will be central to your role. You will comply with Health and Safety procedures, support COSHH requirements and risk assessments, and help ensure the campus remains a safe, welcoming and compliant environment for everyone. This is an excellent opportunity for someone who enjoys practical, varied work, takes pride in delivering high standards and wants to make a real contribution to the day to day operation of a busy and unique college campus. For further details on this role please refer to the attached job description / person specification About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year. Our staff benefit from: 30 days annual leave plus bank holidays and college closure days Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution Free on-site parking at all sites Career progression opportunities for ambitious staff Access to a wide range of subsidised leisure courses Cycle to Work Scheme Family friendly policies supporting Work Life Balance Onsite Coffee Shop & Cafeteria Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on Monday the 31st of August 2026. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process. Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.
05/08/2026
Full time
Windsor Forest Colleges Group is looking for a Facilities Assistant to join our Estates team at the Berkshire College of Agriculture campus. This is a full time, permanent position working 39 hours a week, all year round (Monday to Thursday 6:30am to 3:00pm and Friday 6:30am to 2:00pm). The actual salary ranges from 26,860.46 (G17) up to 28,758.81 (G19) per annum depending on experience and qualifications, based on a full-time equivalent salary of 25,483.00 to 27,284.00 for 37 hours per week. Facilities Assistant Working as part of a dedicated Estates team at our BCA campus, you will help deliver essential operational, maintenance and compliance support, ensuring our buildings, plant and systems remain safe, efficient and well maintained. This is a varied, hands on role where you will play an important part in maintaining and developing high quality facilities that support our students, staff and visitors every day. Your key responsibilities will include configuring heating, electrical, lighting and building management systems, alongside assisting with mechanical and electrical repairs, servicing and improvements across the college estate. You will also carry out planned preventative maintenance and support statutory compliance activities, including fire safety checks, Legionella management, biomass boilers, Portable Appliance Testing (PAT) and emergency lighting. You will manage helpdesk requests through the Facilities Management system, prepare rooms for teaching and events, carry out porterage duties and assist with fuel supply management. You will also be responsible for the daily opening and closing of college buildings, responding to fire and intruder alarms and working closely with external contractors carrying out works on site. Maintaining safe working practices will be central to your role. You will comply with Health and Safety procedures, support COSHH requirements and risk assessments, and help ensure the campus remains a safe, welcoming and compliant environment for everyone. This is an excellent opportunity for someone who enjoys practical, varied work, takes pride in delivering high standards and wants to make a real contribution to the day to day operation of a busy and unique college campus. For further details on this role please refer to the attached job description / person specification About Us The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South East. Our staff work across 4 main campuses at Langley, Windsor, Strodes Egham and Berkshire College of Agriculture Maidenhead. Our teams place the learner at the heart of all we do and in our state of the art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year. Our staff benefit from: 30 days annual leave plus bank holidays and college closure days Local Government Pension Scheme (LGPS) currently offering 24.3% employer contribution Free on-site parking at all sites Career progression opportunities for ambitious staff Access to a wide range of subsidised leisure courses Cycle to Work Scheme Family friendly policies supporting Work Life Balance Onsite Coffee Shop & Cafeteria Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College Please be advised that the vacancy will close on Monday the 31st of August 2026. To apply please visit our careers page and complete the online application form. Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification. The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process. Recruitment Agencies we have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.
Randstad Construction & Property
Wakefield, Yorkshire
Are you a qualified Electrician looking for a stable, mobile role with one of the UK's leading FM providers? We are seeking a proactive Mobile Maintenance Electrician to join our clients mobile team in Wakefield and surrounding areas. You will be responsible for delivering PPM and reactive maintenance across a high-profile portfolio of commercial contracts. What's on Offer: Competitive base salary of up to 42,000 per annum (Depending on experience) 40 hours per week, Monday to Friday C ompany van & fuel card. 25 days holiday + bank holidays, enhanced pension scheme, and private healthcare options. Generous company pension scheme Overtime opportunities Main Duties: Carry out Planned Preventative Maintenance and reactive repairs on electrical systems including lighting, power, distribution boards, and emergency lighting. Ensure all works comply with BS 7671 (18th Edition) and statutory health and safety regulations. Diagnose and repair complex electrical faults to minimise downtime for our commercial clients. Assist with minor building fabric and mechanical repairs (e.g., HVAC checks, basic plumbing) as part of a first-fix approach. Use a handheld PDA system to manage work orders, log asset history, and provide accurate reports to the Helpdesk. Escort and supervise specialist sub-contractors on-site when required. Requirements: NVQ Level 3 in Electrical Installation/Maintenance (or equivalent City & Guilds 2360 Pt 1 & 2 / 2330). 18th Edition (BS 7671:2018) is essential. AM2. City & Guilds 2391 (Initial & Periodic Inspection and Testing) is highly desirable. Proven track record in a commercial maintenance or FM environment. Full UK Driving License (maximum 6 points). Interested? Apply today with an up-to-date CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
04/08/2026
Full time
Are you a qualified Electrician looking for a stable, mobile role with one of the UK's leading FM providers? We are seeking a proactive Mobile Maintenance Electrician to join our clients mobile team in Wakefield and surrounding areas. You will be responsible for delivering PPM and reactive maintenance across a high-profile portfolio of commercial contracts. What's on Offer: Competitive base salary of up to 42,000 per annum (Depending on experience) 40 hours per week, Monday to Friday C ompany van & fuel card. 25 days holiday + bank holidays, enhanced pension scheme, and private healthcare options. Generous company pension scheme Overtime opportunities Main Duties: Carry out Planned Preventative Maintenance and reactive repairs on electrical systems including lighting, power, distribution boards, and emergency lighting. Ensure all works comply with BS 7671 (18th Edition) and statutory health and safety regulations. Diagnose and repair complex electrical faults to minimise downtime for our commercial clients. Assist with minor building fabric and mechanical repairs (e.g., HVAC checks, basic plumbing) as part of a first-fix approach. Use a handheld PDA system to manage work orders, log asset history, and provide accurate reports to the Helpdesk. Escort and supervise specialist sub-contractors on-site when required. Requirements: NVQ Level 3 in Electrical Installation/Maintenance (or equivalent City & Guilds 2360 Pt 1 & 2 / 2330). 18th Edition (BS 7671:2018) is essential. AM2. City & Guilds 2391 (Initial & Periodic Inspection and Testing) is highly desirable. Proven track record in a commercial maintenance or FM environment. Full UK Driving License (maximum 6 points). Interested? Apply today with an up-to-date CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Property Coordinator Central London Full Time Monday-Friday Competitive Salary + Benefits An exciting opportunity has arisen for a Property Coordinator to join the management team of a prestigious commercial property in Central London. This role is ideal for a highly organised and customer-focused individual looking to build a career within property management. Working closely with occupiers, contractors and the wider property management team, you will support the smooth day-to-day operation of a flagship commercial asset while helping to deliver an exceptional customer experience. Key Responsibilities Support the daily operational management of the property. Act as a key point of contact for occupiers and service partners. Coordinate contractor activities and service delivery. Maintain accurate records, reports and compliance documentation. Assist with health & safety administration and building procedures. Organise meetings, take minutes and follow up on actions. Manage occupier communications and engagement initiatives. Support the Property Management team with administrative and operational tasks. Ensure high standards of customer service are delivered at all times. Assist with reporting, risk management and audit requirements. About You Minimum 2 years' experience in an administrative or customer-facing role. Strong Microsoft Office skills, particularly Word, Excel and Outlook. Excellent communication and organisational skills. Ability to prioritise workload and manage multiple tasks. High attention to detail and professional presentation. Strong customer service and stakeholder management skills. Able to work both independently and as part of a team. Desirable Experience Property management, facilities management or front-of-house experience. Understanding of health & safety requirements. Experience with helpdesk or CAFM systems. IOSH Managing Safely qualification. This is an excellent opportunity to join a well-established property management team and gain exposure to a high-profile commercial environment with genuine opportunities for development and progression.
04/08/2026
Full time
Property Coordinator Central London Full Time Monday-Friday Competitive Salary + Benefits An exciting opportunity has arisen for a Property Coordinator to join the management team of a prestigious commercial property in Central London. This role is ideal for a highly organised and customer-focused individual looking to build a career within property management. Working closely with occupiers, contractors and the wider property management team, you will support the smooth day-to-day operation of a flagship commercial asset while helping to deliver an exceptional customer experience. Key Responsibilities Support the daily operational management of the property. Act as a key point of contact for occupiers and service partners. Coordinate contractor activities and service delivery. Maintain accurate records, reports and compliance documentation. Assist with health & safety administration and building procedures. Organise meetings, take minutes and follow up on actions. Manage occupier communications and engagement initiatives. Support the Property Management team with administrative and operational tasks. Ensure high standards of customer service are delivered at all times. Assist with reporting, risk management and audit requirements. About You Minimum 2 years' experience in an administrative or customer-facing role. Strong Microsoft Office skills, particularly Word, Excel and Outlook. Excellent communication and organisational skills. Ability to prioritise workload and manage multiple tasks. High attention to detail and professional presentation. Strong customer service and stakeholder management skills. Able to work both independently and as part of a team. Desirable Experience Property management, facilities management or front-of-house experience. Understanding of health & safety requirements. Experience with helpdesk or CAFM systems. IOSH Managing Safely qualification. This is an excellent opportunity to join a well-established property management team and gain exposure to a high-profile commercial environment with genuine opportunities for development and progression.
Randstad Construction & Property
Cramlington, Northumberland
Are you a qualified Electrician looking for a stable, mobile role with one of the UK's leading FM providers? We are seeking a proactive Mobile Maintenance Electrician to join our clients national team. You will be responsible for delivering PPM and reactive maintenance across a high-profile portfolio of commercial contracts. What's on Offer: Competitive base salary between 38,000 - 41,000 per annum (Depending on experience) 40 hours per week, Monday to Friday 8.30am - 5pm C ompany van & fuel card. 25 days holiday + bank holidays, enhanced pension scheme, and private healthcare options. Generous company pension scheme Overtime opportunities Main Duties: Carry out Planned Preventative Maintenance and reactive repairs on electrical systems including lighting, power, distribution boards, and emergency lighting. Ensure all works comply with BS 7671 (18th Edition) and statutory health and safety regulations. Diagnose and repair complex electrical faults to minimise downtime for our commercial clients. Assist with minor building fabric and mechanical repairs (e.g., HVAC checks, basic plumbing) as part of a first-fix approach. Use a handheld PDA system to manage work orders, log asset history, and provide accurate reports to the Helpdesk. Escort and supervise specialist sub-contractors on-site when required. Requirements: NVQ Level 3 in Electrical Installation/Maintenance (or equivalent City & Guilds 2360 Pt 1 & 2 / 2330). 18th Edition (BS 7671:2018) is essential. AM2. City & Guilds 2391 (Initial & Periodic Inspection and Testing) is highly desirable. Proven track record in a commercial maintenance or FM environment. Full UK Driving License (maximum 6 points). Interested? Apply today with an up-to-date CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
31/07/2026
Full time
Are you a qualified Electrician looking for a stable, mobile role with one of the UK's leading FM providers? We are seeking a proactive Mobile Maintenance Electrician to join our clients national team. You will be responsible for delivering PPM and reactive maintenance across a high-profile portfolio of commercial contracts. What's on Offer: Competitive base salary between 38,000 - 41,000 per annum (Depending on experience) 40 hours per week, Monday to Friday 8.30am - 5pm C ompany van & fuel card. 25 days holiday + bank holidays, enhanced pension scheme, and private healthcare options. Generous company pension scheme Overtime opportunities Main Duties: Carry out Planned Preventative Maintenance and reactive repairs on electrical systems including lighting, power, distribution boards, and emergency lighting. Ensure all works comply with BS 7671 (18th Edition) and statutory health and safety regulations. Diagnose and repair complex electrical faults to minimise downtime for our commercial clients. Assist with minor building fabric and mechanical repairs (e.g., HVAC checks, basic plumbing) as part of a first-fix approach. Use a handheld PDA system to manage work orders, log asset history, and provide accurate reports to the Helpdesk. Escort and supervise specialist sub-contractors on-site when required. Requirements: NVQ Level 3 in Electrical Installation/Maintenance (or equivalent City & Guilds 2360 Pt 1 & 2 / 2330). 18th Edition (BS 7671:2018) is essential. AM2. City & Guilds 2391 (Initial & Periodic Inspection and Testing) is highly desirable. Proven track record in a commercial maintenance or FM environment. Full UK Driving License (maximum 6 points). Interested? Apply today with an up-to-date CV. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.
31/07/2026
Full time
Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.
Site Porter Full-Time 37.5 Hours per Week Permanent Role Are you a hands-on, reliable, and proactive individual looking for a varied role within a busy school environment? We are currently recruiting for a Site Porter to join a dedicated Estates and Services team, supporting the smooth day-to-day operation of a prestigious school site. This is an excellent opportunity for someone who enjoys practical work, takes pride in delivering excellent service, and thrives in a fast-paced environment where no two days are the same. Working Hours This role operates on a two-week alternating rota across 52 weeks of the year: Week A: 10:00am - 6:00pm Week B: 6:00am - 2:00pm (30-minute unpaid lunch break included) As Site Porter, you will play a key role in supporting the operational running of the school and wider charity facilities. Working within the in-house portering team, you will assist with site logistics, deliveries, event set-ups, security duties, and general operational support while ensuring health and safety standards are maintained at all times. This is a physically active role requiring excellent organisation, communication, and time management skills. You will regularly interact with staff, visitors, contractors, parents, and senior leadership, so professionalism and a positive approach are essential. Key Responsibilities as the Site Porter: Managing and responding to portering requests through the CAFM helpdesk system Unlocking and securing buildings and gates during early and late shifts Receiving, distributing, and storing deliveries, parcels, and incoming post Assisting with furniture moves, room set-ups, assemblies, parents' evenings, and school events Supporting the smooth running of major school and charity events Monitoring site safety and responding to alarms when required Providing reception cover during designated times Supporting traffic management and maintaining site security awareness Ensuring photocopier supplies are stocked across the site Carrying out manual handling duties safely and efficiently Assisting with vehicle checks, basic maintenance, and minibus duties when required Supporting wider Estates, Cleaning, Grounds, and Maintenance teams as needed Maintaining excellent housekeeping standards across the site The person: Essential Requirements Full clean UK driving licence Good understanding of health & safety practices Ability to work on a rotating shift pattern Professional appearance and attitude at all times Experience Physically fit and comfortable with manual handling duties Highly organised with good time management skills A strong communicator with a professional and approachable manner Able to work independently and as part of a team Proactive, reliable, and willing to support wider operational activities Comfortable using computers and online systems Flexible and adaptable to changing priorities Desirable Experience Previous experience in a porter, facilities, caretaking, estates, or operational support role Experience working within schools, education, or large sites Basic vehicle maintenance knowledge Manual handling or health & safety training What our client is offering: A varied and rewarding role within a supportive team Opportunities for training and development A professional and friendly working environment The opportunity to contribute to the smooth running of a respected educational setting If you are practical, dependable, and enjoy working in a busy environment where your contribution truly matters, we would love to hear from you.
31/07/2026
Full time
Site Porter Full-Time 37.5 Hours per Week Permanent Role Are you a hands-on, reliable, and proactive individual looking for a varied role within a busy school environment? We are currently recruiting for a Site Porter to join a dedicated Estates and Services team, supporting the smooth day-to-day operation of a prestigious school site. This is an excellent opportunity for someone who enjoys practical work, takes pride in delivering excellent service, and thrives in a fast-paced environment where no two days are the same. Working Hours This role operates on a two-week alternating rota across 52 weeks of the year: Week A: 10:00am - 6:00pm Week B: 6:00am - 2:00pm (30-minute unpaid lunch break included) As Site Porter, you will play a key role in supporting the operational running of the school and wider charity facilities. Working within the in-house portering team, you will assist with site logistics, deliveries, event set-ups, security duties, and general operational support while ensuring health and safety standards are maintained at all times. This is a physically active role requiring excellent organisation, communication, and time management skills. You will regularly interact with staff, visitors, contractors, parents, and senior leadership, so professionalism and a positive approach are essential. Key Responsibilities as the Site Porter: Managing and responding to portering requests through the CAFM helpdesk system Unlocking and securing buildings and gates during early and late shifts Receiving, distributing, and storing deliveries, parcels, and incoming post Assisting with furniture moves, room set-ups, assemblies, parents' evenings, and school events Supporting the smooth running of major school and charity events Monitoring site safety and responding to alarms when required Providing reception cover during designated times Supporting traffic management and maintaining site security awareness Ensuring photocopier supplies are stocked across the site Carrying out manual handling duties safely and efficiently Assisting with vehicle checks, basic maintenance, and minibus duties when required Supporting wider Estates, Cleaning, Grounds, and Maintenance teams as needed Maintaining excellent housekeeping standards across the site The person: Essential Requirements Full clean UK driving licence Good understanding of health & safety practices Ability to work on a rotating shift pattern Professional appearance and attitude at all times Experience Physically fit and comfortable with manual handling duties Highly organised with good time management skills A strong communicator with a professional and approachable manner Able to work independently and as part of a team Proactive, reliable, and willing to support wider operational activities Comfortable using computers and online systems Flexible and adaptable to changing priorities Desirable Experience Previous experience in a porter, facilities, caretaking, estates, or operational support role Experience working within schools, education, or large sites Basic vehicle maintenance knowledge Manual handling or health & safety training What our client is offering: A varied and rewarding role within a supportive team Opportunities for training and development A professional and friendly working environment The opportunity to contribute to the smooth running of a respected educational setting If you are practical, dependable, and enjoy working in a busy environment where your contribution truly matters, we would love to hear from you.
Health & Safety Assistant Part Time Location : Kingston, KT1 2EE Salary : £17,131.30 per annum (pay review August 2026) Contract : Permanent, Part Time (22.2 hours per week) Working Pattern : 3 days per week Tuesday, Wednesday, plus 1 flexible day Join a Role That Helps Keep Our University Community Safe KUSCO (Kingston University Service Company Ltd) is a wholly owned subsidiary of Kingston University, providing facilities management services across the University's diverse estate. We are looking for a reliable, organised and safety-conscious Health & Safety Assistant to join our Estates and Asset Department. This is an important role that supports the University's commitment to providing a safe environment for staff, students, visitors and contractors. While the position has a strong focus on fire safety compliance and fire alarm testing, the successful candidate will also contribute to wider health and safety activities across multiple sites. If you are detail-oriented, enjoy working independently and take pride in maintaining high safety standards, we would love to hear from you. About the Role Working across four campus sites, halls of residence and additional University buildings, you will assist in the delivery of health and safety compliance activities, with responsibility for carrying out a structured programme of fire safety inspections, testing and record keeping. A key aspect of the role is the weekly testing of more than 50 fire alarm systems across the University estate, ensuring compliance with relevant legislation, British Standards and internal procedures. In addition, you will support a wide range of health and safety activities including inspections, audits, reporting and risk reduction initiatives. This is a practical and varied role requiring excellent organisational skills, attention to detail and the ability to work both independently and collaboratively. What You'll Be Doing Fire Safety Responsibilities (Core Focus) Carrying out weekly fire alarm testing across all University buildings in accordance with British Standard 5839-1 and University procedures. Testing over 50 fire alarm systems as part of a structured compliance programme. Completing scheduled fire door inspections and reporting any defects or compliance issues. Recording all fire alarm tests, inspections and observations accurately within fire safety logbooks and electronic systems, including Nimbus. Reporting faults, defects and system issues promptly through mobile reporting systems and the FM Helpdesk. Monitoring fire safety hazards including blocked escape routes, defective fire doors and the inappropriate storage of combustible materials. Supporting fire drills, fire alarm activations, fire risk assessments and fire safety audits. Liaising with fire wardens, security personnel, maintenance teams and specialist contractors to ensure effective fire safety management. Health & Safety Responsibilities Supporting routine health and safety inspections across the University estate. Assisting with the identification, reporting and monitoring of workplace hazards and risks. Helping maintain accurate health and safety records, documentation and compliance reports. Supporting health and safety audits and inspections undertaken by internal teams and external bodies. Promoting safe working practices and contributing to a positive safety culture across campus. Assisting the wider Estates and Assets team with health and safety improvement initiatives and compliance activities. Supporting incident investigations and follow-up actions where required. Contributing to the continuous improvement of health, safety and wellbeing standards across the estate. Associated Systems Testing You will also undertake routine testing and checking of associated fire protection systems, including:Smoke ventilation systems, Fire curtains, Refuge call points and Automatic door closers and door release mechanisms To Be Successful in This Role, You Will Have: A full UK driving licence and access to your own vehicle (mileage reimbursed). Ability to work independently and manage a structured schedule. Strong administrative and record-keeping capabilities. An understanding of health and safety requirements and the importance of compliance. Basic IT skills and confidence using mobile devices, tablets and electronic reporting systems. A good level of physical fitness, as the role involves travelling between sites and being on your feet for much of the day. It Would Be Great If You Had: Previous experience in a health and safety, facilities management or compliance-related role. Experience working with fire alarm systems or similar technical systems. Knowledge of fire safety legislation, British Standards or building compliance requirements. Experience using Nimbus or similar electronic compliance systems. Fire marshal training or previous fire safety responsibilities. Practical technical skills and basic fault-finding experience. A health and safety qualification such as IOSH Working Safely or similar (desirable). This position plays a critical role in ensuring compliance with fire safety and health and safety legislation across the University's estate. The successful candidate will help maintain safe environments for everyone who studies, works and visits Kingston University. Apply Now! If you are dependable, conscientious and passionate about maintaining high safety standards, we would love to hear from you. No agencies please.
30/07/2026
Full time
Health & Safety Assistant Part Time Location : Kingston, KT1 2EE Salary : £17,131.30 per annum (pay review August 2026) Contract : Permanent, Part Time (22.2 hours per week) Working Pattern : 3 days per week Tuesday, Wednesday, plus 1 flexible day Join a Role That Helps Keep Our University Community Safe KUSCO (Kingston University Service Company Ltd) is a wholly owned subsidiary of Kingston University, providing facilities management services across the University's diverse estate. We are looking for a reliable, organised and safety-conscious Health & Safety Assistant to join our Estates and Asset Department. This is an important role that supports the University's commitment to providing a safe environment for staff, students, visitors and contractors. While the position has a strong focus on fire safety compliance and fire alarm testing, the successful candidate will also contribute to wider health and safety activities across multiple sites. If you are detail-oriented, enjoy working independently and take pride in maintaining high safety standards, we would love to hear from you. About the Role Working across four campus sites, halls of residence and additional University buildings, you will assist in the delivery of health and safety compliance activities, with responsibility for carrying out a structured programme of fire safety inspections, testing and record keeping. A key aspect of the role is the weekly testing of more than 50 fire alarm systems across the University estate, ensuring compliance with relevant legislation, British Standards and internal procedures. In addition, you will support a wide range of health and safety activities including inspections, audits, reporting and risk reduction initiatives. This is a practical and varied role requiring excellent organisational skills, attention to detail and the ability to work both independently and collaboratively. What You'll Be Doing Fire Safety Responsibilities (Core Focus) Carrying out weekly fire alarm testing across all University buildings in accordance with British Standard 5839-1 and University procedures. Testing over 50 fire alarm systems as part of a structured compliance programme. Completing scheduled fire door inspections and reporting any defects or compliance issues. Recording all fire alarm tests, inspections and observations accurately within fire safety logbooks and electronic systems, including Nimbus. Reporting faults, defects and system issues promptly through mobile reporting systems and the FM Helpdesk. Monitoring fire safety hazards including blocked escape routes, defective fire doors and the inappropriate storage of combustible materials. Supporting fire drills, fire alarm activations, fire risk assessments and fire safety audits. Liaising with fire wardens, security personnel, maintenance teams and specialist contractors to ensure effective fire safety management. Health & Safety Responsibilities Supporting routine health and safety inspections across the University estate. Assisting with the identification, reporting and monitoring of workplace hazards and risks. Helping maintain accurate health and safety records, documentation and compliance reports. Supporting health and safety audits and inspections undertaken by internal teams and external bodies. Promoting safe working practices and contributing to a positive safety culture across campus. Assisting the wider Estates and Assets team with health and safety improvement initiatives and compliance activities. Supporting incident investigations and follow-up actions where required. Contributing to the continuous improvement of health, safety and wellbeing standards across the estate. Associated Systems Testing You will also undertake routine testing and checking of associated fire protection systems, including:Smoke ventilation systems, Fire curtains, Refuge call points and Automatic door closers and door release mechanisms To Be Successful in This Role, You Will Have: A full UK driving licence and access to your own vehicle (mileage reimbursed). Ability to work independently and manage a structured schedule. Strong administrative and record-keeping capabilities. An understanding of health and safety requirements and the importance of compliance. Basic IT skills and confidence using mobile devices, tablets and electronic reporting systems. A good level of physical fitness, as the role involves travelling between sites and being on your feet for much of the day. It Would Be Great If You Had: Previous experience in a health and safety, facilities management or compliance-related role. Experience working with fire alarm systems or similar technical systems. Knowledge of fire safety legislation, British Standards or building compliance requirements. Experience using Nimbus or similar electronic compliance systems. Fire marshal training or previous fire safety responsibilities. Practical technical skills and basic fault-finding experience. A health and safety qualification such as IOSH Working Safely or similar (desirable). This position plays a critical role in ensuring compliance with fire safety and health and safety legislation across the University's estate. The successful candidate will help maintain safe environments for everyone who studies, works and visits Kingston University. Apply Now! If you are dependable, conscientious and passionate about maintaining high safety standards, we would love to hear from you. No agencies please.
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.
30/07/2026
Full time
Company Profile CBRE's Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Central London . Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations.