We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.
15/09/2026
Full time
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.
Helpdesk Administrator Required - Orpington We are looking for an organised and proactive Helpdesk Administrator to join a busy building maintenance team based within a hospital environment in Bromley. This is a fast-paced, busy role, within a noisy enviornment. You'll be the first point of contact for maintenance requests, ensuring work orders are logged, allocated within the team correctly and tracked through to completion. Plus ad-hoc duties to support the maintenance team Key Responsibilities: Logging reactive and planned maintenance jobs Coordinating engineers and subcontractors Updating CAFM/helpdesk systems accurately Monitoring job progress and chasing outstanding works Liaising with hospital staff, engineers, and contractors Producing reports and maintaining maintenance records Requirements: Previous helpdesk or facilities administration experience Building maintenance, FM, or property services background preferred Experience working with CAFM systems Strong communication and organisational skills Ability to work efficiently in a busy and demanding environment Good IT skills, including Microsoft Office What We're Looking For: A reliable, customer-focused administrator who thrives under pressure, can prioritise workloads effectively, and enjoys working as part of a team supporting critical facilities within a healthcare setting. For more details or to apply, please contact Liam Hargate at Coyles
15/09/2026
Seasonal
Helpdesk Administrator Required - Orpington We are looking for an organised and proactive Helpdesk Administrator to join a busy building maintenance team based within a hospital environment in Bromley. This is a fast-paced, busy role, within a noisy enviornment. You'll be the first point of contact for maintenance requests, ensuring work orders are logged, allocated within the team correctly and tracked through to completion. Plus ad-hoc duties to support the maintenance team Key Responsibilities: Logging reactive and planned maintenance jobs Coordinating engineers and subcontractors Updating CAFM/helpdesk systems accurately Monitoring job progress and chasing outstanding works Liaising with hospital staff, engineers, and contractors Producing reports and maintaining maintenance records Requirements: Previous helpdesk or facilities administration experience Building maintenance, FM, or property services background preferred Experience working with CAFM systems Strong communication and organisational skills Ability to work efficiently in a busy and demanding environment Good IT skills, including Microsoft Office What We're Looking For: A reliable, customer-focused administrator who thrives under pressure, can prioritise workloads effectively, and enjoys working as part of a team supporting critical facilities within a healthcare setting. For more details or to apply, please contact Liam Hargate at Coyles
Job Title: Facilities Coordinator Type: 3 months temporary contract Location: Yeovil Hourly rate: £16.34 - £21.26 Hours: Part time and full time options 10 - 37 hours per week BRC are working closely with a leading housing provider to recruit a Facilities Coordinator to join their Workplace Solutions team. With your proven customer service abilities and positive, proactive nature you'll play a key role in the Workplace Solutions team. You'll be responsible for not only keeping the environment and aesthetics of the corporate buildings to a high standard, but crucially ensuring they are meeting regulatory and legal standards in terms of compliance and building safety so previous experience in a similar role would be advantageous. Duties: Responsible for building inspections (weekly and monthly). Ensuring a safe and compliant workplace, including building fabric, colleague equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation by exception, commissioning any necessary works and communicating to stakeholders. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver consistently and collaboratively. Be responsible for the workplace elements of the colleague experience, ensuring a smooth colleague journey by providing access to relevant information on all workplaces. Working collaboratively to ensure the workplace remains a great place to work, which always puts the customer first. Ensure all communications are customer focussed and clear. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings, including opening/closing, training of keyholders from wider departments and OOH incident coordination in relation to the corporate estate. Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. (Contractors will be divided between workplace services colleagues) Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Line manage caretakers, including undertaking Great Conversations, ensuring completion of tasks and checklists. Requirements: Self-motivated and enthusiastic with a solution focussed, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Proactive nature and the ability to act upon own initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Working knowledge of Microsoft Office packages including Outlook, Word & Excel IT and computer skills. First Aider and Fire Warden trained (Desirable but training can be given) IOSH Managing Safely (Desirable but training can be given) Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport. For more information, please call Emma Keir or Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
14/09/2026
Seasonal
Job Title: Facilities Coordinator Type: 3 months temporary contract Location: Yeovil Hourly rate: £16.34 - £21.26 Hours: Part time and full time options 10 - 37 hours per week BRC are working closely with a leading housing provider to recruit a Facilities Coordinator to join their Workplace Solutions team. With your proven customer service abilities and positive, proactive nature you'll play a key role in the Workplace Solutions team. You'll be responsible for not only keeping the environment and aesthetics of the corporate buildings to a high standard, but crucially ensuring they are meeting regulatory and legal standards in terms of compliance and building safety so previous experience in a similar role would be advantageous. Duties: Responsible for building inspections (weekly and monthly). Ensuring a safe and compliant workplace, including building fabric, colleague equipment and proactively monitoring the condition of workplaces. Maintain workplace solutions stock levels. Take ownership of actions from building inspections or service requests and create action plans, including full resolution, or escalation by exception, commissioning any necessary works and communicating to stakeholders. Ensure the safety and wellbeing of people working within our workplaces, working with other central services colleagues to deliver consistently and collaboratively. Be responsible for the workplace elements of the colleague experience, ensuring a smooth colleague journey by providing access to relevant information on all workplaces. Working collaboratively to ensure the workplace remains a great place to work, which always puts the customer first. Ensure all communications are customer focussed and clear. Enable the regular occurrence of annual audits (i.e. Fire Risk Assessments, H&S audits), by providing access to sites and relevant documentation. Implementing any recommendations, commissioning necessary works and reporting regularly on progress. Troubleshoot, triage and resolve calls, queries and requests via the Workplace Solutions Helpdesk, complying with SLAs. Escalate to third parties as appropriate. Contribute to any incident response, supporting with Business Continuity activity, working to minimise any impact on our customers. Responsible for the security of the buildings, including opening/closing, training of keyholders from wider departments and OOH incident coordination in relation to the corporate estate. Support procurement processes, including preparation of specification and tender documents where required. Be responsible for specific facilities services contract management, acting as a primary point of contact, understanding contract requirements, holding regular contract review meetings, escalating issues by exception. (Contractors will be divided between workplace services colleagues) Day to day contractor management of all suppliers working onsite (including internal cleaners and Homecare colleagues) ensuring all necessary H&S and procurement requirements are undertaken. Line manage caretakers, including undertaking Great Conversations, ensuring completion of tasks and checklists. Requirements: Self-motivated and enthusiastic with a solution focussed, positive 'can do, will do' attitude, putting the customer at the heart of every interaction. Proactive nature and the ability to act upon own initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail. Effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required. Working knowledge of Microsoft Office packages including Outlook, Word & Excel IT and computer skills. First Aider and Fire Warden trained (Desirable but training can be given) IOSH Managing Safely (Desirable but training can be given) Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport. For more information, please call Emma Keir or Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
FM Technician - Building Fabric Belfast, County Antrim, United Kingdom £31,000 to £35,000 per year + Overtime + On call payments + Company Van WorkSpace is a specialist division of McLaughlin & Harvey, as a specialist Facilities Management Provider, we strive to build strong collaborative partnerships with all our clients through the delivery of a best-in-class service, harnessed by the technical expertise of our directly employed Engineers. We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking an FM Technician focused on Building Fabric to enhance our Facilities Management team and drive success across our high value projects at various client locations across Northern Ireland. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy great benefits including volunteering days and a competitive salary. Salary offered will be suject to experience and suitability for the role. (Check out our full benefits offering on our website) What you will be doing The successful FM Technician - Building Fabric will be responsible for providing planned and reactive maintenance service across a portfolio of sites. To be well organised and ensure compliance with Company and Client Health and safety policies and procedures. Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required. Respond promptly and in a positive manner to service call requests from the Helpdesk and undertake reactive repairs as quickly and efficiently as possible. Prioritise maintenance and repair work to achieve agreed response times and if there are delays, liaise with your manager for direction. Order and maintain materials, tools and equipment, in accordance with company procedures. Advise the Helpdesk where 3rd party contractor attendance is needed, either for quotation or to effect specialist repairs, and to provide job specification. Assist with surveys and reports. Maintain asset registers ensuring all equipment is tagged if applicable. Always represent the Company in a professional manner, developing a good working relationship with MCLH Helpdesk and Client site teams. Ensure all paperwork is completed accurately, on time and in line with Company procedures Ensure the execution of Planned and Reactive Maintenance Tasks in line with the Contract Scope and Specification. Core Building Fabric Maintenance Services include but not limited to; General Building Roof leaks repairs including gutter and gully repairs and replacement Flooring repair and replacement of vinyl and ceramic tiles (training can be provided) Install and repair internal cladding, wall tiling & edge protection Reactive maintenance works and first line response in relation to all general building tasks including minor painting works Plumbing & Drainage First line response for all plumbing & drainage works Joinery Wall, floor, and associated fitting repairs. Ironmongery and hardware repairs and replacement. Internal & external doors repairs, replacement and inspections Planned maintenance inspections of fire doors What We re Looking For NVQ Level 2 Carpentry or similar Full Driving Licence Ability to use the Microsoft Office/ IT products A multiskilled Tradeperson with good hands-on experience of building fabric maintenance tasks Desirable City & Guilds Carpentry & Joinery (6706) IPAF Trained Previous experience of Computer Aided Facilities Management Systems. CSCS Card Previous experience in working on a multi-site contract How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you by clicking Apply below! Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. We take responsibility for always striving to create a collaborative and inclusive environment that makes every employee and candidate feel welcome. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.
10/09/2026
Full time
FM Technician - Building Fabric Belfast, County Antrim, United Kingdom £31,000 to £35,000 per year + Overtime + On call payments + Company Van WorkSpace is a specialist division of McLaughlin & Harvey, as a specialist Facilities Management Provider, we strive to build strong collaborative partnerships with all our clients through the delivery of a best-in-class service, harnessed by the technical expertise of our directly employed Engineers. We are a forward-thinking Company with an established presence across the UK and Ireland. Our values We Commit, We Care, We Collaborate shape how we work with our clients, partners, and each other. As our business continues to grow, we are looking for dedicated individuals who take pride in their work and want to build a rewarding career within a supportive and collaborative environment. We are seeking an FM Technician focused on Building Fabric to enhance our Facilities Management team and drive success across our high value projects at various client locations across Northern Ireland. Why join us? Exciting Projects Work on varied sector projects and leave a lasting legacy Career Growth Clear progression pathways and continuous professional development Collaborative Culture Be part of a team that values innovation, integrity, and a commitment to excellence Competitive Package Enjoy great benefits including volunteering days and a competitive salary. Salary offered will be suject to experience and suitability for the role. (Check out our full benefits offering on our website) What you will be doing The successful FM Technician - Building Fabric will be responsible for providing planned and reactive maintenance service across a portfolio of sites. To be well organised and ensure compliance with Company and Client Health and safety policies and procedures. Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required. Respond promptly and in a positive manner to service call requests from the Helpdesk and undertake reactive repairs as quickly and efficiently as possible. Prioritise maintenance and repair work to achieve agreed response times and if there are delays, liaise with your manager for direction. Order and maintain materials, tools and equipment, in accordance with company procedures. Advise the Helpdesk where 3rd party contractor attendance is needed, either for quotation or to effect specialist repairs, and to provide job specification. Assist with surveys and reports. Maintain asset registers ensuring all equipment is tagged if applicable. Always represent the Company in a professional manner, developing a good working relationship with MCLH Helpdesk and Client site teams. Ensure all paperwork is completed accurately, on time and in line with Company procedures Ensure the execution of Planned and Reactive Maintenance Tasks in line with the Contract Scope and Specification. Core Building Fabric Maintenance Services include but not limited to; General Building Roof leaks repairs including gutter and gully repairs and replacement Flooring repair and replacement of vinyl and ceramic tiles (training can be provided) Install and repair internal cladding, wall tiling & edge protection Reactive maintenance works and first line response in relation to all general building tasks including minor painting works Plumbing & Drainage First line response for all plumbing & drainage works Joinery Wall, floor, and associated fitting repairs. Ironmongery and hardware repairs and replacement. Internal & external doors repairs, replacement and inspections Planned maintenance inspections of fire doors What We re Looking For NVQ Level 2 Carpentry or similar Full Driving Licence Ability to use the Microsoft Office/ IT products A multiskilled Tradeperson with good hands-on experience of building fabric maintenance tasks Desirable City & Guilds Carpentry & Joinery (6706) IPAF Trained Previous experience of Computer Aided Facilities Management Systems. CSCS Card Previous experience in working on a multi-site contract How to Apply: If you re ready to take the next step in your career with a company that values your expertise and innovation, we d love to hear from you by clicking Apply below! Join us on our journey to McLaughlin and Harvey are an equal opportunities employer who are committed to creating an inclusive and diverse workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of backgrounds, experiences, and identities. We believe that diverse perspectives strengthen our teams and help us deliver better outcomes for our people, our clients, and the communities in which we work. We take responsibility for always striving to create a collaborative and inclusive environment that makes every employee and candidate feel welcome. As a Disability Confident employer, we are committed to inclusive and accessible recruitment where we will provide all reasonable adjustments at interview stage and beyond and commit to extending an interview to disabled candidates who meet the minimum job role requirements.
Andy File Associates Ltd
Bletchley, Buckinghamshire
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent opportunity. Multi-Trade Technician - Mobile Salary: £16.42 per hour (£32,019 per annum) Location: Milton Keynes Mobile Hours: 37.5 hours per week Job Type: Permanent Benefits: Company vehicle, paid travel time, standby allowance and enhanced overtime rates About the Company Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and wider UK. Due to continued growth, they are looking for an experienced Multi-Trade Technician (Plumbing & Drainage) to join their mobile engineering team. This is an excellent opportunity for an experienced Multi-Trade Technician (Plumbing & Drainage) looking for a varied role where no two days are necessarily the same, working across a diverse range of commercial and public-sector sites. Reporting to Contracts Manager You will be responsible for both planned and reactive maintenance services across multiple sites and sectors, while providing a professional service to customers. What's on Offer? Company work vehicle provided 37.5-hour standard working week Paid travel time after the first and last 30 minutes of each working day £150 standby payment for participating in the call-out rota Day-to-day (D2D) travel time paid when on call-out Overtime paid at 1.5x for hours worked above 37.5 hours per week Permanent position with an established and growing FM business Varied work across multiple sites and sectors Opportunity to develop your experience across a broad range of electrical systems Pension 3% company /4% employee 23days holiday plus stats Bupa Healthcare after probation Group Life insurance The Role The Multi-Trade Technician will provide both planned and reactive maintenance services across multiple sites and sectors, with a strong emphasis on plumbing and drainage. The role involves delivering planned preventative maintenance (PPM), reactive repairs, fault finding, and small installations, while also supporting other building fabric and multi-trade tasks. This role requires flexibility, technical skill, and a customer-focused approach. Key Responsibilities Deliver Planned Preventative Maintenance, Reactive Repairs, and Installation works on systems including (but not limited to): Domestic and commercial hot & cold-water systems Sanitary ware installations and maintenance Drainage systems (internal & external) including unblocking, repair, and jetting Pumps, water tanks, and associated controls Rainwater goods and pipework repairs Minor leak detection and repairs Carry out multi-trade tasks where required, such as basic carpentry, tiling, plastering, and painting to complete plumbing-related works. Fault find and repair plumbing and drainage systems effectively. Respond promptly and positively to reactive call requests from the Helpdesk Team. Provide on-call service as part of a call-out rota. Compile accurate quotations for installation and repair works, including materials and labour requirements. Identify non-repairable issues and promptly advise the Contract Manager with findings and recommendations. Travel to various sites as required to fulfil allocated tasks. Follow instructions from Line Manager regarding scope and scheme of works. Ensure compliance with Service Level Agreements (SLAs). Monitor and update the CAFM system with work progress and completion details. Engage with Health & Safety and Learning & Development forums to remain compliant with site safety regulations and maintain up-to-date training. Promote sustainable use of materials and recycle where possible. Always represent the company in a professional and positive manner to clients and colleagues. Undertake any other duties required by the business and within the scope of the role. Qualifications required: NVQ Level 2/3 in Plumbing (or equivalent). Water Regulations (WRAS) and Unvented Hot Water (G3) certification desirable. Multi-Trade (Plumbing & Drainage) Technician Job Description Confined Spaces or High-Pressure Jetting certification (advantageous). CSCS/ECS Card (desirable). Experience: Proven experience in plumbing installation, servicing, and maintenance. Experience with drainage systems including unblocking, jetting, and repairs. Multi-trade background with skills in carpentry, tiling, plastering, or painting (preferred). Skills: Ability to diagnose and repair plumbing and drainage issues safely and efficiently. Good knowledge of UK plumbing regulations and compliance standards. Strong problem-solving skills and ability to work on own initiative. Good communication skills, both written and verbal. IT literate (able to use CAFM or similar systems). Other Requirements: Full UK driving licence. Flexible and self-motivated approach to work. Strong customer focus with a commitment to delivering high standards. Willingness to participate in an out-of-hours call-out rota Key Performance Indicators Teamwork & Communication: Provide clear updates to management and remain flexible to accommodate reactive maintenance needs. Timely Delivery: Meet deadlines without compromising quality or safety. Health & Safety Compliance: Adhere to all plumbing, drainage, and H&S regulations, engaging with ongoing training and promoting a safe working culture. Work Quality & Reporting: Ensure work is carried out to a high standard, with accurate resource logging and certification. Interested? If you're an experienced Multi-Trade Technician with Plumbing & Drainage experience looking for a secure permanent position, company vehicle, paid travel time and enhanced overtime and standby rates, we'd be keen to hear from you. Apply today to find out more.
10/09/2026
Full time
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards to this permanent opportunity. Multi-Trade Technician - Mobile Salary: £16.42 per hour (£32,019 per annum) Location: Milton Keynes Mobile Hours: 37.5 hours per week Job Type: Permanent Benefits: Company vehicle, paid travel time, standby allowance and enhanced overtime rates About the Company Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and wider UK. Due to continued growth, they are looking for an experienced Multi-Trade Technician (Plumbing & Drainage) to join their mobile engineering team. This is an excellent opportunity for an experienced Multi-Trade Technician (Plumbing & Drainage) looking for a varied role where no two days are necessarily the same, working across a diverse range of commercial and public-sector sites. Reporting to Contracts Manager You will be responsible for both planned and reactive maintenance services across multiple sites and sectors, while providing a professional service to customers. What's on Offer? Company work vehicle provided 37.5-hour standard working week Paid travel time after the first and last 30 minutes of each working day £150 standby payment for participating in the call-out rota Day-to-day (D2D) travel time paid when on call-out Overtime paid at 1.5x for hours worked above 37.5 hours per week Permanent position with an established and growing FM business Varied work across multiple sites and sectors Opportunity to develop your experience across a broad range of electrical systems Pension 3% company /4% employee 23days holiday plus stats Bupa Healthcare after probation Group Life insurance The Role The Multi-Trade Technician will provide both planned and reactive maintenance services across multiple sites and sectors, with a strong emphasis on plumbing and drainage. The role involves delivering planned preventative maintenance (PPM), reactive repairs, fault finding, and small installations, while also supporting other building fabric and multi-trade tasks. This role requires flexibility, technical skill, and a customer-focused approach. Key Responsibilities Deliver Planned Preventative Maintenance, Reactive Repairs, and Installation works on systems including (but not limited to): Domestic and commercial hot & cold-water systems Sanitary ware installations and maintenance Drainage systems (internal & external) including unblocking, repair, and jetting Pumps, water tanks, and associated controls Rainwater goods and pipework repairs Minor leak detection and repairs Carry out multi-trade tasks where required, such as basic carpentry, tiling, plastering, and painting to complete plumbing-related works. Fault find and repair plumbing and drainage systems effectively. Respond promptly and positively to reactive call requests from the Helpdesk Team. Provide on-call service as part of a call-out rota. Compile accurate quotations for installation and repair works, including materials and labour requirements. Identify non-repairable issues and promptly advise the Contract Manager with findings and recommendations. Travel to various sites as required to fulfil allocated tasks. Follow instructions from Line Manager regarding scope and scheme of works. Ensure compliance with Service Level Agreements (SLAs). Monitor and update the CAFM system with work progress and completion details. Engage with Health & Safety and Learning & Development forums to remain compliant with site safety regulations and maintain up-to-date training. Promote sustainable use of materials and recycle where possible. Always represent the company in a professional and positive manner to clients and colleagues. Undertake any other duties required by the business and within the scope of the role. Qualifications required: NVQ Level 2/3 in Plumbing (or equivalent). Water Regulations (WRAS) and Unvented Hot Water (G3) certification desirable. Multi-Trade (Plumbing & Drainage) Technician Job Description Confined Spaces or High-Pressure Jetting certification (advantageous). CSCS/ECS Card (desirable). Experience: Proven experience in plumbing installation, servicing, and maintenance. Experience with drainage systems including unblocking, jetting, and repairs. Multi-trade background with skills in carpentry, tiling, plastering, or painting (preferred). Skills: Ability to diagnose and repair plumbing and drainage issues safely and efficiently. Good knowledge of UK plumbing regulations and compliance standards. Strong problem-solving skills and ability to work on own initiative. Good communication skills, both written and verbal. IT literate (able to use CAFM or similar systems). Other Requirements: Full UK driving licence. Flexible and self-motivated approach to work. Strong customer focus with a commitment to delivering high standards. Willingness to participate in an out-of-hours call-out rota Key Performance Indicators Teamwork & Communication: Provide clear updates to management and remain flexible to accommodate reactive maintenance needs. Timely Delivery: Meet deadlines without compromising quality or safety. Health & Safety Compliance: Adhere to all plumbing, drainage, and H&S regulations, engaging with ongoing training and promoting a safe working culture. Work Quality & Reporting: Ensure work is carried out to a high standard, with accurate resource logging and certification. Interested? If you're an experienced Multi-Trade Technician with Plumbing & Drainage experience looking for a secure permanent position, company vehicle, paid travel time and enhanced overtime and standby rates, we'd be keen to hear from you. Apply today to find out more.
Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.
10/09/2026
Seasonal
Assistant Facilities Manager / Building Manager Greenwich SE10, London Permanent Full-Time On-Site Join us and help create an exceptional residential experience We're looking for a proactive and customer-focused Assistant Facilities Manager to support the day-to-day operations of the prestigious Greenwich Estate . This is an exciting opportunity for someone with experience in residential property, Build to Rent (BTR), Private Rented Sector (PRS), or facilities management who enjoys working in a fast-paced, customer-facing environment. You'll play a vital role in ensuring residents receive outstanding service while helping to maintain a safe, compliant, and well-managed estate. Working closely with the Facilities Manager, you'll be at the heart of estate operations, coordinating contractors, managing resident communications, supporting compliance activities, and helping deliver a first-class living environment. What you'll be doing Resident & Customer Experience Act as the first point of contact for residents, leaseholders, visitors, and stakeholders. Manage enquiries received via email, telephone, and the on-site office. Resolve routine issues and escalate complex matters where appropriate. Coordinate and issue resident communications relating to planned works and service updates. Deliver exceptional customer service and build positive resident relationships. Contractor & Supplier Management Coordinate approved contractors and suppliers working across the estate. Ensure contractors comply with health and safety requirements, permits to work, and safe systems of work. Manage access arrangements, keys, RAMS, and attendance schedules. Monitor performance and ensure works are completed safely, on time, and to the required standard. Support supplier reviews, KPI monitoring, and performance meetings. Estate Operations & Compliance Assist with the management of reactive and planned maintenance activities. Conduct regular estate inspections, identifying and resolving health and safety concerns. Support incident reporting, audits, and compliance activities. Help maintain safe, accessible, and welcoming communal areas. Manage estate key systems, parking arrangements, and operational administration. Financial & Administrative Support Raise and manage purchase orders and support invoice processing. Obtain quotations and ensure value for money from suppliers. Maintain accurate records, reports, and compliance documentation. Support service delivery reporting, KPIs, and internal audits. What we're looking for Essential Experience within residential property, PRS, BTR, estate management, or facilities management. Knowledge of the Building Safety Act 2022. Excellent customer service and stakeholder management skills. Experience working with contractors and suppliers. Strong organisational skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. Good IT skills, including Microsoft Office, particularly Excel. Desirable Property or Facilities Management qualifications or experience. Knowledge of Health & Safety legislation and best practice. IOSH, NEBOSH, or equivalent Health & Safety qualification. Experience using CAFM, helpdesk, or incident reporting systems. Understanding of KPIs, SLAs, and service charge environments. Personal qualities We're looking for someone who is professional, approachable, and customer-focused. Organised and highly detail-oriented. Proactive and solution-focused. Calm under pressure and capable of making sound decisions. A strong team player who can also work independently. Flexible and adaptable in a dynamic environment.
Facilities Management Scheduler / Coordinator Location: Leeds City Centre Salary: DOE Bonus: Annual company bonus Working Pattern: Office-based Sector: Facilities Management The Role We are looking for an organised and proactive Facilities Management Scheduler to join a busy team in a Leeds City Centre office. This is a fast-paced role working across one large facilities management contract, where you will be responsible for coordinating and scheduling a wide range of planned and reactive works. You will act as a key point of contact between the client, contractors and internal teams, ensuring works are scheduled efficiently, communicated clearly and completed within the required timescales. The role would suit someone who has previous experience within Facilities Management, scheduling, planning or contract coordination, and who is comfortable working in a busy environment where priorities can change quickly. Key Responsibilities Scheduling and coordinating planned and reactive facilities works. Managing contractor attendance and ensuring jobs are allocated efficiently. Coordinating works across multiple service areas, including: o Roller shutters o Fire safety o Water systems o Electrical works o Remedial works o General building services Acting as a main point of contact for the client regarding ongoing works and scheduling. Liaising with engineers, contractors and internal teams to ensure appointments are arranged and works are completed. Monitoring outstanding jobs and following up contractors where required. Managing changing priorities and urgent/reactive requests. Ensuring works are scheduled within agreed SLAs and timescales. Keeping systems and records fully up to date. Providing regular updates to the client on progress, outstanding works and upcoming activity. Identifying scheduling issues or potential delays and taking action to resolve them. Supporting the wider facilities management team with planning and coordination. Building strong working relationships with both clients and contractors. About You We're looking for someone who: Has previous experience within Facilities Management, FM coordination, scheduling or planning. Is highly organised and able to manage multiple jobs simultaneously. Is confident communicating with clients, contractors and engineers. Can work effectively under pressure in a fast-paced environment. Has excellent attention to detail and strong administration skills. Is proactive and comfortable chasing outstanding works and contractors. Can prioritise workloads and react quickly when urgent issues arise. Is confident using IT systems and scheduling/CRM platforms. Has a strong customer-service mindset and understands the importance of keeping the client informed. Why Join? Salary DOE Annual company bonus Leeds City Centre office Opportunity to work on a large, high-profile FM contract Varied role covering multiple facilities disciplines Fast-paced and commercially focused environment Opportunity to develop your career within Facilities Management Work closely with both the client and a large contractor network The Ideal Background This could suit someone currently working as a: Facilities Coordinator Facilities Scheduler FM Coordinator Facilities Planner Maintenance Scheduler Helpdesk Coordinator Contract Coordinator FM Administrator Previous experience coordinating hard FM, maintenance, compliance or building services would be particularly advantageous.
10/09/2026
Full time
Facilities Management Scheduler / Coordinator Location: Leeds City Centre Salary: DOE Bonus: Annual company bonus Working Pattern: Office-based Sector: Facilities Management The Role We are looking for an organised and proactive Facilities Management Scheduler to join a busy team in a Leeds City Centre office. This is a fast-paced role working across one large facilities management contract, where you will be responsible for coordinating and scheduling a wide range of planned and reactive works. You will act as a key point of contact between the client, contractors and internal teams, ensuring works are scheduled efficiently, communicated clearly and completed within the required timescales. The role would suit someone who has previous experience within Facilities Management, scheduling, planning or contract coordination, and who is comfortable working in a busy environment where priorities can change quickly. Key Responsibilities Scheduling and coordinating planned and reactive facilities works. Managing contractor attendance and ensuring jobs are allocated efficiently. Coordinating works across multiple service areas, including: o Roller shutters o Fire safety o Water systems o Electrical works o Remedial works o General building services Acting as a main point of contact for the client regarding ongoing works and scheduling. Liaising with engineers, contractors and internal teams to ensure appointments are arranged and works are completed. Monitoring outstanding jobs and following up contractors where required. Managing changing priorities and urgent/reactive requests. Ensuring works are scheduled within agreed SLAs and timescales. Keeping systems and records fully up to date. Providing regular updates to the client on progress, outstanding works and upcoming activity. Identifying scheduling issues or potential delays and taking action to resolve them. Supporting the wider facilities management team with planning and coordination. Building strong working relationships with both clients and contractors. About You We're looking for someone who: Has previous experience within Facilities Management, FM coordination, scheduling or planning. Is highly organised and able to manage multiple jobs simultaneously. Is confident communicating with clients, contractors and engineers. Can work effectively under pressure in a fast-paced environment. Has excellent attention to detail and strong administration skills. Is proactive and comfortable chasing outstanding works and contractors. Can prioritise workloads and react quickly when urgent issues arise. Is confident using IT systems and scheduling/CRM platforms. Has a strong customer-service mindset and understands the importance of keeping the client informed. Why Join? Salary DOE Annual company bonus Leeds City Centre office Opportunity to work on a large, high-profile FM contract Varied role covering multiple facilities disciplines Fast-paced and commercially focused environment Opportunity to develop your career within Facilities Management Work closely with both the client and a large contractor network The Ideal Background This could suit someone currently working as a: Facilities Coordinator Facilities Scheduler FM Coordinator Facilities Planner Maintenance Scheduler Helpdesk Coordinator Contract Coordinator FM Administrator Previous experience coordinating hard FM, maintenance, compliance or building services would be particularly advantageous.
Workspace Services Administrator/Receptionist Rate of pay: 14.93 PAYE or 19.63 Umbrella Location: Clapham Park, London, SW2 Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham Park We are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience. Day-to-day of the role: Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries. Maintain accurate reception, contractor, and visitor management systems. Conduct building inductions for colleagues, contractors, and visitors. Perform general clerical duties including printing, mailing, laminating, and filing. Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes. Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements. Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests. Assist in gathering information for health and safety investigations and maintaining department matrices and record management. Manage all incoming and outgoing post and deliveries in accordance with company processes. Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines. Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points. Required Skills & Qualifications: Proven customer focus and excellent interpersonal skills. Professional demeanour with strong communication abilities. Self-motivated with a positive attitude and the ability to work independently or as part of a team. Previous experience in office facilities or a similar role. Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous. Strong organizational skills and the ability to manage multiple tasks. Experience in handling business finance and helpdesk systems. To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience.
09/09/2026
Seasonal
Workspace Services Administrator/Receptionist Rate of pay: 14.93 PAYE or 19.63 Umbrella Location: Clapham Park, London, SW2 Job Type: Temporary contract for 1 month rolling, full time 37.5 hrs fully onsite in Clapham Park We are seeking a dedicated Workspace Services Administrator / Receptionist to join a Corporate Services team within a housing association. This role is pivotal in delivering service excellence, ensuring a safe and secure environment for colleagues, and enhancing the overall building user experience. Day-to-day of the role: Serve as the primary onsite contact for building experience, managing post, telephone calls, stock levels, and queries. Maintain accurate reception, contractor, and visitor management systems. Conduct building inductions for colleagues, contractors, and visitors. Perform general clerical duties including printing, mailing, laminating, and filing. Process hotel and travel requests using the Click Travel system, ensuring adherence to company processes. Handle Workspace Services assigned helpdesk requests through Service Now, following company processes and service level agreements. Support the Workspace Services Coordinators in managing reactive, PPM, and scheduled job requests. Assist in gathering information for health and safety investigations and maintaining department matrices and record management. Manage all incoming and outgoing post and deliveries in accordance with company processes. Maintain access control systems and ensure notice boards and poster communications adhere to department and company brand guidelines. Order and maintain stock for the Workspace Services Team and attend team meetings, producing minutes and action points. Required Skills & Qualifications: Proven customer focus and excellent interpersonal skills. Professional demeanour with strong communication abilities. Self-motivated with a positive attitude and the ability to work independently or as part of a team. Previous experience in office facilities or a similar role. Proficient in IT and Microsoft Office; experience with Oracle/Service Now is advantageous. Strong organizational skills and the ability to manage multiple tasks. Experience in handling business finance and helpdesk systems. To apply for the Workspace Services Administrator/Receptionist position, please submit your CV detailing your relevant experience.
Ernest Gordon Recruitment Limited
Bolton, Lancashire
Helpdesk / Estimation Administrator (Construction) 27,000 - 30,000 + Progression + Training + Development + Company Benefits Bolton Are you from a construction background with experience in helpdesk or estimation administration? Do you want to join a young, fun and fast-growing company offering unmatched opportunities for growth and progression? This construction company specialise in refurbishments and redevelopments across the UK. They work with exciting clients such as major property developers on residential and commercial projects. On offer is the chance to become a fundamental asset to the team. You will play a key role supporting the day-to-day delivery of FM and construction projects by providing administrative, helpdesk, and estimating support. The Role: Manage incoming client requests via telephone, email, and the helpdesk portal. Log, prioritise, and allocate reactive maintenance jobs Prepare quotations and estimates for maintenance and construction works based on client requirements and site information Liaise with clients, contractors, suppliers, and internal teams to obtain pricing and project information The Person: Previous experience in a Helpdesk, Service Desk, Estimating, or Administration role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH26742 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
09/09/2026
Full time
Helpdesk / Estimation Administrator (Construction) 27,000 - 30,000 + Progression + Training + Development + Company Benefits Bolton Are you from a construction background with experience in helpdesk or estimation administration? Do you want to join a young, fun and fast-growing company offering unmatched opportunities for growth and progression? This construction company specialise in refurbishments and redevelopments across the UK. They work with exciting clients such as major property developers on residential and commercial projects. On offer is the chance to become a fundamental asset to the team. You will play a key role supporting the day-to-day delivery of FM and construction projects by providing administrative, helpdesk, and estimating support. The Role: Manage incoming client requests via telephone, email, and the helpdesk portal. Log, prioritise, and allocate reactive maintenance jobs Prepare quotations and estimates for maintenance and construction works based on client requirements and site information Liaise with clients, contractors, suppliers, and internal teams to obtain pricing and project information The Person: Previous experience in a Helpdesk, Service Desk, Estimating, or Administration role If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH26742 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Asset Supervisor - Helpdesk - Temporary to Permanent Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to continued investment within the Facilities Maintenance & Compliance function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced FM Helpdesk, CAFM or Facilities Coordinator professional looking to progress into a supervisory role within a large and professional facilities' management environment. Key responsibilities: Lead the day-to-day operation of the Facilities Helpdesk and Stores functions. Support, mentor and develop Helpdesk and Stores Operatives. Act as a key point of contact for internal stakeholders and service users. Ensure service delivery is maintained in line with agreed Service Level Agreements (SLAs). Develop and improve processes to enhance customer service and operational efficiency. Produce KPI reports and analyse CAFM system data to monitor service performance. Track work order status and provide accurate management information. Build strong relationships with Facilities Managers, Supervisors, Contract Managers and key stakeholders. Coordinate stock control, procurement activities and inventory management processes. Support budget controls and procurement procedures in line with organisational policies. Assist with staff welfare matters, sickness absence management and return-to-work processes. Ensure policies, procedures and service standards are consistently followed. Drive a culture of continuous improvement across the Helpdesk and Stores teams. Support the wider Facilities Maintenance and Compliance function as required. What you'll need to succeed Previous experience within a Facilities Helpdesk, CAFM, Maintenance Coordination or Facilities Administration environment. Experience supervising, managing or leading teams. Strong knowledge of CAFM systems such as Concerto, EAM or similar platforms. Experience producing and analysing KPI and performance reports. Advanced Microsoft Excel skills. Experience using Power BI. Strong stakeholder management and customer service skills. Excellent verbal and written communication abilities. Strong organisational skills with the ability to manage multiple priorities. Analytical mindset with excellent problem-solving skills. Experience implementing process improvements and service enhancements. Facilities Management qualification or relevant industry experience would be advantageous. What you'll get in return Opportunity to join a large and highly regarded facilities management operation. Permanent position offering long-term career development. Exposure to a large and diverse property portfolio. Supportive and collaborative working environment. Ongoing professional development and training opportunities. Competitive pension scheme and employee benefits package. Pay rate: 20.13 per hour (Umbrella rate 26.35) Hours: Monday - Friday 8am - 4pm (some hybrid possible) Contract: Temporary to Permanent If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/09/2026
Seasonal
Asset Supervisor - Helpdesk - Temporary to Permanent Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to continued investment within the Facilities Maintenance & Compliance function, an opportunity has arisen for an experienced Asset Supervisor to lead the Helpdesk and Stores teams, ensuring the delivery of a high-quality, customer-focused service. Your new role As Asset Supervisor - Helpdesk & Stores, you will be responsible for the day-to-day management of the Facilities Helpdesk and Stores functions, supporting service delivery across a large and varied estate. You will lead and support operational teams, monitor service performance, manage stakeholder relationships and drive continuous improvement through effective use of CAFM systems, reporting and service management processes. This is an excellent opportunity for an experienced FM Helpdesk, CAFM or Facilities Coordinator professional looking to progress into a supervisory role within a large and professional facilities' management environment. Key responsibilities: Lead the day-to-day operation of the Facilities Helpdesk and Stores functions. Support, mentor and develop Helpdesk and Stores Operatives. Act as a key point of contact for internal stakeholders and service users. Ensure service delivery is maintained in line with agreed Service Level Agreements (SLAs). Develop and improve processes to enhance customer service and operational efficiency. Produce KPI reports and analyse CAFM system data to monitor service performance. Track work order status and provide accurate management information. Build strong relationships with Facilities Managers, Supervisors, Contract Managers and key stakeholders. Coordinate stock control, procurement activities and inventory management processes. Support budget controls and procurement procedures in line with organisational policies. Assist with staff welfare matters, sickness absence management and return-to-work processes. Ensure policies, procedures and service standards are consistently followed. Drive a culture of continuous improvement across the Helpdesk and Stores teams. Support the wider Facilities Maintenance and Compliance function as required. What you'll need to succeed Previous experience within a Facilities Helpdesk, CAFM, Maintenance Coordination or Facilities Administration environment. Experience supervising, managing or leading teams. Strong knowledge of CAFM systems such as Concerto, EAM or similar platforms. Experience producing and analysing KPI and performance reports. Advanced Microsoft Excel skills. Experience using Power BI. Strong stakeholder management and customer service skills. Excellent verbal and written communication abilities. Strong organisational skills with the ability to manage multiple priorities. Analytical mindset with excellent problem-solving skills. Experience implementing process improvements and service enhancements. Facilities Management qualification or relevant industry experience would be advantageous. What you'll get in return Opportunity to join a large and highly regarded facilities management operation. Permanent position offering long-term career development. Exposure to a large and diverse property portfolio. Supportive and collaborative working environment. Ongoing professional development and training opportunities. Competitive pension scheme and employee benefits package. Pay rate: 20.13 per hour (Umbrella rate 26.35) Hours: Monday - Friday 8am - 4pm (some hybrid possible) Contract: Temporary to Permanent If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Assistant Asset Technician - Temporary Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play a key role in supporting the day-to-day operation of a busy Facilities Helpdesk environment. You will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further develop their career within a large and professional estates environment. Key responsibilities: Act as a first point of contact for maintenance and facilities-related enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. Provide administrative support to the wider Facilities Maintenance & Compliance team. Support the Helpdesk Supervisor in onboarding and training new team members. Respond promptly and professionally to customer enquiries. Monitor job progress and provide updates to stakeholders. Assist with coordinating planned and reactive maintenance activities. Ensure all activities are undertaken in accordance with health and safety procedures. Support service improvement initiatives and contribute to the effective operation of the Helpdesk function. Work collaboratively with internal departments, contractors and service providers. What you'll need to succeed Previous experience within a Facilities Helpdesk, Service Desk, Scheduling or Facilities Administration environment. Experience using CAFM systems such as Concerto, Oracle EAM or similar facilities' management platforms. Excellent customer service and stakeholder management skills. Strong communication skills, both written and verbal. Proficiency in Microsoft Office, including Word and Excel. Excellent organisational and multitasking abilities. Strong attention to detail and accuracy. Ability to prioritise workloads within a fast-paced environment. Strong problem-solving and diagnostic skills. Ability to work independently and as part of a team. Experience supporting maintenance or facilities management operations would be advantageous. What you'll get in return Opportunity to join a large and highly regarded estates and facilities team. Exposure to a complex and varied property portfolio. Comprehensive training and support. Friendly and collaborative working environment. Career development opportunities within Facilities Management and Estates. Valuable experience working with leading CAFM systems and maintenance processes. Hours: Monday - Friday 8am - 4pm (35 hours per week) Contract: Temporary c3-6 months Pay rate: 15.01 (Umbrella pay rate 19.54) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/09/2026
Seasonal
Assistant Asset Technician - Temporary Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play a key role in supporting the day-to-day operation of a busy Facilities Helpdesk environment. You will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further develop their career within a large and professional estates environment. Key responsibilities: Act as a first point of contact for maintenance and facilities-related enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. Provide administrative support to the wider Facilities Maintenance & Compliance team. Support the Helpdesk Supervisor in onboarding and training new team members. Respond promptly and professionally to customer enquiries. Monitor job progress and provide updates to stakeholders. Assist with coordinating planned and reactive maintenance activities. Ensure all activities are undertaken in accordance with health and safety procedures. Support service improvement initiatives and contribute to the effective operation of the Helpdesk function. Work collaboratively with internal departments, contractors and service providers. What you'll need to succeed Previous experience within a Facilities Helpdesk, Service Desk, Scheduling or Facilities Administration environment. Experience using CAFM systems such as Concerto, Oracle EAM or similar facilities' management platforms. Excellent customer service and stakeholder management skills. Strong communication skills, both written and verbal. Proficiency in Microsoft Office, including Word and Excel. Excellent organisational and multitasking abilities. Strong attention to detail and accuracy. Ability to prioritise workloads within a fast-paced environment. Strong problem-solving and diagnostic skills. Ability to work independently and as part of a team. Experience supporting maintenance or facilities management operations would be advantageous. What you'll get in return Opportunity to join a large and highly regarded estates and facilities team. Exposure to a complex and varied property portfolio. Comprehensive training and support. Friendly and collaborative working environment. Career development opportunities within Facilities Management and Estates. Valuable experience working with leading CAFM systems and maintenance processes. Hours: Monday - Friday 8am - 4pm (35 hours per week) Contract: Temporary c3-6 months Pay rate: 15.01 (Umbrella pay rate 19.54) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Mobile Maintenance Electrician (AST) Location: Glasgow Contract Type: Permanent Working Hours: 40 Hours Per Week Salary: 40,593.78 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time. An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Mannagement (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we& re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity $ Employee Discount Platform Employee Value Awards up to the value of 250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club $ Discounted Bus Travel
03/09/2026
Full time
Job Title: Mobile Maintenance Electrician (AST) Location: Glasgow Contract Type: Permanent Working Hours: 40 Hours Per Week Salary: 40,593.78 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time. An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Mannagement (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we& re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity $ Employee Discount Platform Employee Value Awards up to the value of 250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club $ Discounted Bus Travel
Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. Duties of the Service Delivery Manager includes: Overseeing a team of office-based customer service, scheduling and operational support professionals Ensuring that resident and client enquiries are managed effectively and that work is delivered in line with service standards and contractual requirements. Working closely with operational managers, engineers and key stakeholders Dealing with complaints resolution Managing workflows, resolving escalated issues, monitoring performance and implementing Monitoring service delivery performance against KPIs and SLAs Managing quotations, work in progress and commercial administration processes The Housing Service Delivery Manager will have: Experience managing customer service, scheduling, helpdesk or operational teams Strong people management and leadership skills Knowledge of social housing repairs, maintenance or facilities management operations Experience handling customer complaints and service escalations Strong commercial awareness and understanding of operational performance metrics Advanced Excel and reporting skills Desirable Experience would include: Social housing or housing association maintenance contracts Reactive maintenance and planned preventative maintenance programmes Contract performance reporting and KPI management Power BI or advanced data reporting tools Benefits for the role include: 25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Career progression opportunities within a growing organisation If you are an experienced Operations Manager looking for a varied role where you can make a significant impact on service delivery, team performance and customer satisfaction, we would like to hear from you. For more information, please contact Ebony Simpson at Sellick Partnership - Derby for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
03/09/2026
Full time
Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. Duties of the Service Delivery Manager includes: Overseeing a team of office-based customer service, scheduling and operational support professionals Ensuring that resident and client enquiries are managed effectively and that work is delivered in line with service standards and contractual requirements. Working closely with operational managers, engineers and key stakeholders Dealing with complaints resolution Managing workflows, resolving escalated issues, monitoring performance and implementing Monitoring service delivery performance against KPIs and SLAs Managing quotations, work in progress and commercial administration processes The Housing Service Delivery Manager will have: Experience managing customer service, scheduling, helpdesk or operational teams Strong people management and leadership skills Knowledge of social housing repairs, maintenance or facilities management operations Experience handling customer complaints and service escalations Strong commercial awareness and understanding of operational performance metrics Advanced Excel and reporting skills Desirable Experience would include: Social housing or housing association maintenance contracts Reactive maintenance and planned preventative maintenance programmes Contract performance reporting and KPI management Power BI or advanced data reporting tools Benefits for the role include: 25 days annual leave plus bank holidays Company pension scheme Ongoing training and professional development Career progression opportunities within a growing organisation If you are an experienced Operations Manager looking for a varied role where you can make a significant impact on service delivery, team performance and customer satisfaction, we would like to hear from you. For more information, please contact Ebony Simpson at Sellick Partnership - Derby for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Your new company We work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings. Your new role Building Maintenance & Checks Conduct daily building walk-throughs to identify hazards or maintenance needs. Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments). Support planned preventative maintenance (PPM) schedules. Report major faults to the Facilities Manager and log them in the system. Room & Event Setup Arrange furniture layouts for meetings, training sessions, and events. Test and set up AV/IT equipment before use. Ensure rooms are clean, stocked, and ready for use. Post & Deliveries Sort and distribute incoming mail and parcels. Prepare outgoing mail and liaise with couriers for collections. Maintain accurate delivery logs. Inventory & Supplies Monitor and replenish office consumables (stationery, kitchen supplies). Track stock levels and place timely orders. Maintain storerooms in an organised manner. Contractor Liaison Escort contractors on-site and ensure compliance with health and safety. Check permits to work and verify insurance documentation. Monitor contractor performance and report issues. Health & Safety Act as Fire Warden and assist during evacuations. Conduct weekly fire alarm tests and emergency lighting checks. Carry out water temperature checks for legionella control. Ensure first aid kits are stocked and accessible. Administrative Support Log and track helpdesk tickets to resolution. Update facilities management systems (e.g., CAFM). Assist with compliance documentation for audits (ISO, H&S). Customer Service Greet visitors and provide directions or assistance. Respond promptly to staff queries and escalate when needed. Maintain a professional and helpful demeanour at all times. Additional Duties Support office moves and desk relocations. Assist with sustainability initiatives (e.g., recycling programs). Participate in emergency drills and business continuity planning. What you'll need to succeed Experience: Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work Fire Warden Training Health & Safety (e.g., IOSH Working Safely) Background Checks: May be required for roles in schools or with vulnerable groups What you'll get in return Job role in the heart of London London weighting salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/09/2026
Seasonal
Your new company We work with a diverse range of organisations across London to deliver exceptional facilities support. Our clients include public sector bodies, where you'll help maintain vital services for communities, and private sector businesses, ensuring smooth operations in fast-paced corporate environments. Whatever your preference, we have opportunities that suit your skills and allow you to make a real difference in well-managed, professional settings. Your new role Building Maintenance & Checks Conduct daily building walk-throughs to identify hazards or maintenance needs. Perform minor repairs (e.g., door handles, light bulbs, furniture adjustments). Support planned preventative maintenance (PPM) schedules. Report major faults to the Facilities Manager and log them in the system. Room & Event Setup Arrange furniture layouts for meetings, training sessions, and events. Test and set up AV/IT equipment before use. Ensure rooms are clean, stocked, and ready for use. Post & Deliveries Sort and distribute incoming mail and parcels. Prepare outgoing mail and liaise with couriers for collections. Maintain accurate delivery logs. Inventory & Supplies Monitor and replenish office consumables (stationery, kitchen supplies). Track stock levels and place timely orders. Maintain storerooms in an organised manner. Contractor Liaison Escort contractors on-site and ensure compliance with health and safety. Check permits to work and verify insurance documentation. Monitor contractor performance and report issues. Health & Safety Act as Fire Warden and assist during evacuations. Conduct weekly fire alarm tests and emergency lighting checks. Carry out water temperature checks for legionella control. Ensure first aid kits are stocked and accessible. Administrative Support Log and track helpdesk tickets to resolution. Update facilities management systems (e.g., CAFM). Assist with compliance documentation for audits (ISO, H&S). Customer Service Greet visitors and provide directions or assistance. Respond promptly to staff queries and escalate when needed. Maintain a professional and helpful demeanour at all times. Additional Duties Support office moves and desk relocations. Assist with sustainability initiatives (e.g., recycling programs). Participate in emergency drills and business continuity planning. What you'll need to succeed Experience: Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work Fire Warden Training Health & Safety (e.g., IOSH Working Safely) Background Checks: May be required for roles in schools or with vulnerable groups What you'll get in return Job role in the heart of London London weighting salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
I am currently recruiting for a scheduler / administrator for a London / Essex based main contractor to work within the windows & fire protection business unit. You will be operating from the head office and be assisting on the below duties - Overview: The role will be responsible for assisting with the day to day scheduling and administrative duties of workload via the windows and fire protection business unit and key day to day duties are outlined below - Key Responsibilities: Log calls/jobs on the helpdesk database utilising helpdesk software, these tasks may be received by telephone and email. Scheduling & booking of appointments with clients and then scheduling fitters to undertake works To produce standard and ad hoc reports as required by internal and external customers and clients across Project functions. Liaison and follow up with Managers, engineers, and approved subcontractors. Report back to clients and contract staff on job progress and close out. Compile small work quotations Answer and direct all incoming telephone calls or take messages; messages to be taken sensitively, discreetly, and accurately. Provide admin support to Project and Installation Managers Any other reasonable duties as requested by the Company. My client is looking to a pay a competitive basic salary and they are looking to start the candidate ASAP. If you are keen to get more details on the position, please send me a copy of your CV to (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
01/09/2026
Full time
I am currently recruiting for a scheduler / administrator for a London / Essex based main contractor to work within the windows & fire protection business unit. You will be operating from the head office and be assisting on the below duties - Overview: The role will be responsible for assisting with the day to day scheduling and administrative duties of workload via the windows and fire protection business unit and key day to day duties are outlined below - Key Responsibilities: Log calls/jobs on the helpdesk database utilising helpdesk software, these tasks may be received by telephone and email. Scheduling & booking of appointments with clients and then scheduling fitters to undertake works To produce standard and ad hoc reports as required by internal and external customers and clients across Project functions. Liaison and follow up with Managers, engineers, and approved subcontractors. Report back to clients and contract staff on job progress and close out. Compile small work quotations Answer and direct all incoming telephone calls or take messages; messages to be taken sensitively, discreetly, and accurately. Provide admin support to Project and Installation Managers Any other reasonable duties as requested by the Company. My client is looking to a pay a competitive basic salary and they are looking to start the candidate ASAP. If you are keen to get more details on the position, please send me a copy of your CV to (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Facilities Helpdesk Administrator £24,000 - £26,000 Medway An exciting opportunity has arisen for an organised and proactive Facilities Helpdesk Administrator to join a busy Facilities Management team in Kent. Working as part of a collaborative helpdesk function, you will provide essential administrative and operational support across Hard Facilities Management contracts. You will play a key role in coordinating engineers and subcontractors, managing reactive and planned maintenance tasks, updating CAFM systems, processing quotations and purchase orders, and ensuring works are completed within agreed service levels. This is a fast-paced and varied position, ideal for someone who enjoys coordinating people, managing competing priorities and keeping things moving. Strong organisation, communication and attention to detail will be essential as you work closely with engineers, contractors, colleagues and clients. Duties Include: Manage incoming maintenance requests and coordinate engineers and subcontractors to attend reactive works within agreed SLAs. Plan and coordinate engineering schedules, acting as a key point of contact for engineers and following up on outstanding information. Monitor jobs requiring additional resources, ensuring they are progressed promptly and rescheduled within required timescales. Coordinate materials and equipment required for jobs, ensuring all relevant information is accurately recorded. Track completed works and ensure work instructions, worksheets and dockets are returned, recorded and filed correctly. Review weekly performance reports and proactively follow up on outstanding tasks. Maintain accurate spreadsheets and records relating to quotations, out-of-hours works and ongoing job requests. Raise and manage purchase orders prior to works taking place, including amendments and uplifts where required. Support the administration of incoming and outgoing invoices on a weekly basis. Ensure all job information is accurately recorded within the CAFM/Helpdesk system and relevant shared folders. Keep engineers, contractors, colleagues and clients updated on the progress of works. Support Planned Preventative Maintenance (PPM) activity by monitoring schedules, collating check sheets and ensuring planned works are completed on allocated dates. Work proactively as part of the wider Facilities team, sharing information and supporting colleagues when required. The successful candidate will have: Excellent organisational and time-management skills, with the ability to prioritise competing demands. Strong communication and customer service skills. Confidence coordinating multiple engineers, contractors and maintenance requests. A good understanding of the importance of processes, deadlines and SLAs. Excellent attention to detail and accurate record-keeping skills. Good working knowledge of Microsoft Office, spreadsheets, task lists and reminder systems. Previous experience using a CAFM, Facilities Management or Helpdesk system would be advantageous. Previous experience within Facilities Management, maintenance coordination, scheduling or administration would be beneficial. This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
01/09/2026
Full time
Facilities Helpdesk Administrator £24,000 - £26,000 Medway An exciting opportunity has arisen for an organised and proactive Facilities Helpdesk Administrator to join a busy Facilities Management team in Kent. Working as part of a collaborative helpdesk function, you will provide essential administrative and operational support across Hard Facilities Management contracts. You will play a key role in coordinating engineers and subcontractors, managing reactive and planned maintenance tasks, updating CAFM systems, processing quotations and purchase orders, and ensuring works are completed within agreed service levels. This is a fast-paced and varied position, ideal for someone who enjoys coordinating people, managing competing priorities and keeping things moving. Strong organisation, communication and attention to detail will be essential as you work closely with engineers, contractors, colleagues and clients. Duties Include: Manage incoming maintenance requests and coordinate engineers and subcontractors to attend reactive works within agreed SLAs. Plan and coordinate engineering schedules, acting as a key point of contact for engineers and following up on outstanding information. Monitor jobs requiring additional resources, ensuring they are progressed promptly and rescheduled within required timescales. Coordinate materials and equipment required for jobs, ensuring all relevant information is accurately recorded. Track completed works and ensure work instructions, worksheets and dockets are returned, recorded and filed correctly. Review weekly performance reports and proactively follow up on outstanding tasks. Maintain accurate spreadsheets and records relating to quotations, out-of-hours works and ongoing job requests. Raise and manage purchase orders prior to works taking place, including amendments and uplifts where required. Support the administration of incoming and outgoing invoices on a weekly basis. Ensure all job information is accurately recorded within the CAFM/Helpdesk system and relevant shared folders. Keep engineers, contractors, colleagues and clients updated on the progress of works. Support Planned Preventative Maintenance (PPM) activity by monitoring schedules, collating check sheets and ensuring planned works are completed on allocated dates. Work proactively as part of the wider Facilities team, sharing information and supporting colleagues when required. The successful candidate will have: Excellent organisational and time-management skills, with the ability to prioritise competing demands. Strong communication and customer service skills. Confidence coordinating multiple engineers, contractors and maintenance requests. A good understanding of the importance of processes, deadlines and SLAs. Excellent attention to detail and accurate record-keeping skills. Good working knowledge of Microsoft Office, spreadsheets, task lists and reminder systems. Previous experience using a CAFM, Facilities Management or Helpdesk system would be advantageous. Previous experience within Facilities Management, maintenance coordination, scheduling or administration would be beneficial. This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Reactive Repairs Manager We provide maintenance and repair services to residential properties across the Guildford Borough area . Our workstreams include emergency, urgent and routine responsive repairs, planned works and other maintenance activities instructed by the client. We are seeking a conscientious, enthusiastic and experienced Reactive Repairs Manager with a positive, solutions-focused approach. Applicants must have a strong background in housing maintenance and repairs, with experience as a supervisor or manager. The postholder must maintain a professional appearance and attitude and act politely and courteously at all times. All contract employees are required to pass a Disclosure and Barring Service (DBS) check . Key Responsibilities Take primary responsibility for the safe, efficient and timely delivery of emergency, urgent and routine responsive repairs from initial receipt through allocation, attendance, completion and closure. Manage the daily repairs operation with the Resource Controller, Helpdesk and Supervisors, ensuring work is correctly prioritised, appropriately resourced and delivered within contractual service-level timescales. Maintain effective control of work in progress, reviewing emergencies, overdue, approaching-target and high-risk orders and taking prompt action to prevent or recover service failures. Ensure the job management system contains accurate and current information, including appointments, operative notes, variations, follow-on works, access attempts and satisfactory completion evidence. Manage the availability, allocation and productivity of directly employed trades and subcontractors, ensuring the correct skills and resources are available to meet routine, seasonal and peak demand. Monitor and improve appointment keeping, first-time completion, productivity, work quality and customer service, addressing delays, repeat visits, recalls and other performance concerns. Maintain effective communication with residents and Guildford Borough Council , providing timely updates on appointments, delays, priority cases, operational performance and recovery actions. Ensure Supervisors, operatives and subcontractors work safely and comply with contractual requirements, approved RAMS, permits to work and site-operating procedures. Escalate repairs involving significant hazards, vulnerability, disrepair, complaints or potential Awaab s Law requirements. Line-manage allocated Supervisors and support the recruitment, induction, performance management, coaching and development of employees and subcontractors while promoting a positive health and safety culture. Work collaboratively with the Planned and Compliance Repairs Manager and provide reciprocal cover when required. Participate in the out-of-hours management rota and deputise for the Contract Manager when required. This is not an exhaustive list of duties. Above all, the postholder must be flexible and contribute fully within their capabilities to support the achievement of contractual and organisational objectives. Skills Required Ability to support, coach and motivate a team. Strong interpersonal skills with the ability to communicate professionally at all levels and confidently challenge and be challenged. Organised approach to work, case management and time management. Practical, solutions-focused approach to health and safety. Proficient in Microsoft Office and job management systems, including accurate use of performance trackers. Ability to record and analyse information, identify trends and address recurring issues. Collaborative team player who shares experience and learning. Ability to work effectively under pressure and deliver work to statutory, contractual and locally agreed timescales. Proactive approach to identifying and addressing personal development needs. Self-managing and self-motivated, with sound prioritisation, judgement and problem-solving skills. Sound knowledge of materials, methods and technical standards used within the housing maintenance and construction industry. Qualifications NVQ Level 2 or equivalent in a relevant trade or construction discipline Essential IOSH Managing Safely or equivalent Essential SSSTS Health and Safety or equivalent Desirable Experience 2+ years experience supervising housing maintenance repairs, planned works or project works Essential 3+ years line-management experience Essential 5+ years relevant trade or housing maintenance experience Desirable
01/09/2026
Full time
Reactive Repairs Manager We provide maintenance and repair services to residential properties across the Guildford Borough area . Our workstreams include emergency, urgent and routine responsive repairs, planned works and other maintenance activities instructed by the client. We are seeking a conscientious, enthusiastic and experienced Reactive Repairs Manager with a positive, solutions-focused approach. Applicants must have a strong background in housing maintenance and repairs, with experience as a supervisor or manager. The postholder must maintain a professional appearance and attitude and act politely and courteously at all times. All contract employees are required to pass a Disclosure and Barring Service (DBS) check . Key Responsibilities Take primary responsibility for the safe, efficient and timely delivery of emergency, urgent and routine responsive repairs from initial receipt through allocation, attendance, completion and closure. Manage the daily repairs operation with the Resource Controller, Helpdesk and Supervisors, ensuring work is correctly prioritised, appropriately resourced and delivered within contractual service-level timescales. Maintain effective control of work in progress, reviewing emergencies, overdue, approaching-target and high-risk orders and taking prompt action to prevent or recover service failures. Ensure the job management system contains accurate and current information, including appointments, operative notes, variations, follow-on works, access attempts and satisfactory completion evidence. Manage the availability, allocation and productivity of directly employed trades and subcontractors, ensuring the correct skills and resources are available to meet routine, seasonal and peak demand. Monitor and improve appointment keeping, first-time completion, productivity, work quality and customer service, addressing delays, repeat visits, recalls and other performance concerns. Maintain effective communication with residents and Guildford Borough Council , providing timely updates on appointments, delays, priority cases, operational performance and recovery actions. Ensure Supervisors, operatives and subcontractors work safely and comply with contractual requirements, approved RAMS, permits to work and site-operating procedures. Escalate repairs involving significant hazards, vulnerability, disrepair, complaints or potential Awaab s Law requirements. Line-manage allocated Supervisors and support the recruitment, induction, performance management, coaching and development of employees and subcontractors while promoting a positive health and safety culture. Work collaboratively with the Planned and Compliance Repairs Manager and provide reciprocal cover when required. Participate in the out-of-hours management rota and deputise for the Contract Manager when required. This is not an exhaustive list of duties. Above all, the postholder must be flexible and contribute fully within their capabilities to support the achievement of contractual and organisational objectives. Skills Required Ability to support, coach and motivate a team. Strong interpersonal skills with the ability to communicate professionally at all levels and confidently challenge and be challenged. Organised approach to work, case management and time management. Practical, solutions-focused approach to health and safety. Proficient in Microsoft Office and job management systems, including accurate use of performance trackers. Ability to record and analyse information, identify trends and address recurring issues. Collaborative team player who shares experience and learning. Ability to work effectively under pressure and deliver work to statutory, contractual and locally agreed timescales. Proactive approach to identifying and addressing personal development needs. Self-managing and self-motivated, with sound prioritisation, judgement and problem-solving skills. Sound knowledge of materials, methods and technical standards used within the housing maintenance and construction industry. Qualifications NVQ Level 2 or equivalent in a relevant trade or construction discipline Essential IOSH Managing Safely or equivalent Essential SSSTS Health and Safety or equivalent Desirable Experience 2+ years experience supervising housing maintenance repairs, planned works or project works Essential 3+ years line-management experience Essential 5+ years relevant trade or housing maintenance experience Desirable
Workspace Services Administrator / Receptionist Pay: 15.71 PAYE OR 20.65 Umbrella per hour Contract: Full-time Temporary (37.5 hours per week) Location: Hatton Garden & Southgate About the Role We're looking for a professional and organised Workspace Services Administrator / Receptionist to support the Workspace Services team. This role combines front-of-house reception duties with administrative support, helping to ensure the smooth day-to-day running of the workplace. Key Responsibilities Provide a welcoming and professional reception service for staff, visitors, clients, and suppliers. Manage visitor sign-in processes and meeting room bookings. Carry out general administrative duties, including filing, document preparation, and record management. Raise and track maintenance requests through CAFM systems. Process purchase orders and invoices through the helpdesk system. Maintain supplier records and operational documentation. Monitor and replenish workplace stock and supplies. Organise meetings, take minutes, and follow up on actions. Support colleagues and provide team cover when required. Follow health & safety procedures and company policies. What We're Looking For Previous experience in reception, facilities, or office administration. Strong Microsoft Office and general IT skills. Excellent communication and customer service skills. Well organised with strong attention to detail. Able to work independently and as part of a team. Professional, proactive, and approachable manner. Experience building positive relationships with colleagues, suppliers, and customers. To apply for the Workspace Services Administrator / Receptionist position, please submit your CV for consideration.
01/09/2026
Seasonal
Workspace Services Administrator / Receptionist Pay: 15.71 PAYE OR 20.65 Umbrella per hour Contract: Full-time Temporary (37.5 hours per week) Location: Hatton Garden & Southgate About the Role We're looking for a professional and organised Workspace Services Administrator / Receptionist to support the Workspace Services team. This role combines front-of-house reception duties with administrative support, helping to ensure the smooth day-to-day running of the workplace. Key Responsibilities Provide a welcoming and professional reception service for staff, visitors, clients, and suppliers. Manage visitor sign-in processes and meeting room bookings. Carry out general administrative duties, including filing, document preparation, and record management. Raise and track maintenance requests through CAFM systems. Process purchase orders and invoices through the helpdesk system. Maintain supplier records and operational documentation. Monitor and replenish workplace stock and supplies. Organise meetings, take minutes, and follow up on actions. Support colleagues and provide team cover when required. Follow health & safety procedures and company policies. What We're Looking For Previous experience in reception, facilities, or office administration. Strong Microsoft Office and general IT skills. Excellent communication and customer service skills. Well organised with strong attention to detail. Able to work independently and as part of a team. Professional, proactive, and approachable manner. Experience building positive relationships with colleagues, suppliers, and customers. To apply for the Workspace Services Administrator / Receptionist position, please submit your CV for consideration.
Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now
01/09/2026
Full time
Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now
New Offices Free Parking Great Team Long-Term Career Opportunity Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing: Managing maintenance requests received by phone, email and client portals Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs Updating the CAFM system with accurate job information and progress notes Raising purchase orders and coordinating permits where required Liaising with clients and suppliers to provide updates and obtain quotations Ensuring jobs are completed and closed correctly within the system Supporting planned maintenance programmes, including handyman and electrical works Working closely with the wider Help Desk team to deliver an outstanding service We're looking for someone who has: Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling Excellent organisational and administration skills Strong customer service and communication skills Good IT skills, including Microsoft Office (training on CAFM systems can be provided) What's on offer? £30,000 depending on experience Modern, newly refurbished offices Free surrounding parking Friendly, supportive team environment Opportunity to work with an established business that continues to grow Long-term career prospects and ongoing training Overtime available for out-of-hours support If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!
01/09/2026
Full time
New Offices Free Parking Great Team Long-Term Career Opportunity Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing: Managing maintenance requests received by phone, email and client portals Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs Updating the CAFM system with accurate job information and progress notes Raising purchase orders and coordinating permits where required Liaising with clients and suppliers to provide updates and obtain quotations Ensuring jobs are completed and closed correctly within the system Supporting planned maintenance programmes, including handyman and electrical works Working closely with the wider Help Desk team to deliver an outstanding service We're looking for someone who has: Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling Excellent organisational and administration skills Strong customer service and communication skills Good IT skills, including Microsoft Office (training on CAFM systems can be provided) What's on offer? £30,000 depending on experience Modern, newly refurbished offices Free surrounding parking Friendly, supportive team environment Opportunity to work with an established business that continues to grow Long-term career prospects and ongoing training Overtime available for out-of-hours support If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!
