£Competitive Basic + High Commission + Company Car / Allowance Ready to take the next step in your estate agency career? Our client is a leading London estate agent, continuing to grow with new branches opening across a wide development area. We re looking for a motivated and hands-on Assistant Branch Manager to join a high-performing London team, offering fantastic earning potential, career development, and a company that truly rewards success. You ll support the Branch Manager in leading the team, driving performance, and ensuring every client receives an exceptional experience. This is a great opportunity for a Senior Negotiator ready to progress or an existing Assistant Manager looking for a fresh challenge. What s on Offer: Competitive basic salary Uncapped commission top performers earning £75k+ Company car or car allowance Career progression and leadership training Supportive and ambitious team culture What You ll Be Doing: Supporting daily branch operations and team performance Driving sales and lettings results Conducting valuations and negotiating offers Coaching and motivating the team Delivering exceptional customer service and compliance standards About You: Experience as a Senior Negotiator or Assistant Manager within estate agency Confident leader and motivator Excellent communication and sales skills Target-driven with a professional and proactive attitude Full UK driving licence
05/03/2026
Full time
£Competitive Basic + High Commission + Company Car / Allowance Ready to take the next step in your estate agency career? Our client is a leading London estate agent, continuing to grow with new branches opening across a wide development area. We re looking for a motivated and hands-on Assistant Branch Manager to join a high-performing London team, offering fantastic earning potential, career development, and a company that truly rewards success. You ll support the Branch Manager in leading the team, driving performance, and ensuring every client receives an exceptional experience. This is a great opportunity for a Senior Negotiator ready to progress or an existing Assistant Manager looking for a fresh challenge. What s on Offer: Competitive basic salary Uncapped commission top performers earning £75k+ Company car or car allowance Career progression and leadership training Supportive and ambitious team culture What You ll Be Doing: Supporting daily branch operations and team performance Driving sales and lettings results Conducting valuations and negotiating offers Coaching and motivating the team Delivering exceptional customer service and compliance standards About You: Experience as a Senior Negotiator or Assistant Manager within estate agency Confident leader and motivator Excellent communication and sales skills Target-driven with a professional and proactive attitude Full UK driving licence
Lettings Manager Clacton-on-Sea (covering the Tendring area) We are currently partnering with a well-established and forward-thinking estate agency that is preparing to open a new office in Clacton-on-Sea, serving the wider Tendring district. They are seeking an experienced and driven Lettings Manager to take the lead in launching and developing this exciting new branch. This is a standout opportunity for an existing Lettings Manager - or an ambitious Assistant Manager ready for the next step - to play a pivotal role in building a department from the ground up. The Role You will be entrusted with full responsibility for establishing and growing the lettings function, with the autonomy to shape its success. Key responsibilities include: Setting up and driving the growth of the new lettings office Recruiting, mentoring and managing your own team Proactively generating new business and expanding the portfolio Developing strong, long-term relationships with landlords and tenants Overseeing compliance, performance, and overall service standards This position offers genuine scope to influence strategy, culture, and results within a growing marketplace. About You Currently operating as a Lettings Manager, or an Assistant Manager ready to step up Demonstrable success in securing new instructions Experience leading or supervising a team Thorough understanding of lettings legislation and regulatory compliance Commercially astute, target-driven and highly organised Full UK driving licence We are looking for someone with energy, ambition, and the confidence to take ownership of a new venture. Salary & Benefits Basic salary between 30,000 - 35,000 On-target earnings of 40,000+ Car allowance Primarily office-based with some flexibility Strong progression prospects as the branch and wider business grow If you are motivated by growth, leadership and the opportunity to build something meaningful in a new location, I would welcome a confidential conversation.
04/03/2026
Full time
Lettings Manager Clacton-on-Sea (covering the Tendring area) We are currently partnering with a well-established and forward-thinking estate agency that is preparing to open a new office in Clacton-on-Sea, serving the wider Tendring district. They are seeking an experienced and driven Lettings Manager to take the lead in launching and developing this exciting new branch. This is a standout opportunity for an existing Lettings Manager - or an ambitious Assistant Manager ready for the next step - to play a pivotal role in building a department from the ground up. The Role You will be entrusted with full responsibility for establishing and growing the lettings function, with the autonomy to shape its success. Key responsibilities include: Setting up and driving the growth of the new lettings office Recruiting, mentoring and managing your own team Proactively generating new business and expanding the portfolio Developing strong, long-term relationships with landlords and tenants Overseeing compliance, performance, and overall service standards This position offers genuine scope to influence strategy, culture, and results within a growing marketplace. About You Currently operating as a Lettings Manager, or an Assistant Manager ready to step up Demonstrable success in securing new instructions Experience leading or supervising a team Thorough understanding of lettings legislation and regulatory compliance Commercially astute, target-driven and highly organised Full UK driving licence We are looking for someone with energy, ambition, and the confidence to take ownership of a new venture. Salary & Benefits Basic salary between 30,000 - 35,000 On-target earnings of 40,000+ Car allowance Primarily office-based with some flexibility Strong progression prospects as the branch and wider business grow If you are motivated by growth, leadership and the opportunity to build something meaningful in a new location, I would welcome a confidential conversation.
Asset Manager (Commercial Property) required by a public body on a temporary basis for a period of 6-12 months Your new company The services of Hays have been retained by our client, a large public body, to recruit an Asset Manager (Commercial Property), on a temporary contract basis for a period of 6-12 months. Your new role You will be responsible for the operational delivery of a range of professional Land & Property functions. This will include: Producing detailed reports relating to land and property matters.The management of the organisation's insurance policies.Working as part of the Property Asset Management team in the development of the Asset Management Strategy, including the master planning of investment assets.Liaising with internal departments and reviewing accommodation requirements to optimise the use of the organisation's estate.Instructing and liaising with the appointed valuer and solicitors for a range of property transactions.Liaising and negotiating with tenants / landlords and/or their agents to ensure effective estate management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification in a relevant discipline, e.g. Estate Management, Surveying with 2+ years' experience in the following areas (5+ years if you do not possess a relevant 3rd level qualification): Land & Property Transactions including disposal and lettings. Managing a corporate insurance function. Property law and land registry processes. Financial and budget management. Risk analysis and risk management. Building and maintaining effective collaborative relationships with a range of internal and external stakeholders and analysing and resolving complex issues. Developing, implementing and reviewing relevant strategies/policies in relation to estates. Ideally, you will be a Chartered Surveyor in a relevant field such as Valuation / Commercial Property. What you'll get in return This position offers an immediate start and the opportunity to work with a large public body on a long-term temporary contract basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
04/03/2026
Seasonal
Asset Manager (Commercial Property) required by a public body on a temporary basis for a period of 6-12 months Your new company The services of Hays have been retained by our client, a large public body, to recruit an Asset Manager (Commercial Property), on a temporary contract basis for a period of 6-12 months. Your new role You will be responsible for the operational delivery of a range of professional Land & Property functions. This will include: Producing detailed reports relating to land and property matters.The management of the organisation's insurance policies.Working as part of the Property Asset Management team in the development of the Asset Management Strategy, including the master planning of investment assets.Liaising with internal departments and reviewing accommodation requirements to optimise the use of the organisation's estate.Instructing and liaising with the appointed valuer and solicitors for a range of property transactions.Liaising and negotiating with tenants / landlords and/or their agents to ensure effective estate management. What you'll need to succeed To be considered for this position, you must possess: A 3rd level qualification in a relevant discipline, e.g. Estate Management, Surveying with 2+ years' experience in the following areas (5+ years if you do not possess a relevant 3rd level qualification): Land & Property Transactions including disposal and lettings. Managing a corporate insurance function. Property law and land registry processes. Financial and budget management. Risk analysis and risk management. Building and maintaining effective collaborative relationships with a range of internal and external stakeholders and analysing and resolving complex issues. Developing, implementing and reviewing relevant strategies/policies in relation to estates. Ideally, you will be a Chartered Surveyor in a relevant field such as Valuation / Commercial Property. What you'll get in return This position offers an immediate start and the opportunity to work with a large public body on a long-term temporary contract basis. What you need to do now Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest. #
Independent Living Scheme Manager (Social Housing) - Ongoing temporary contract We are supporting our social housing client to recruit an experienced Independent Living Scheme Manager for an ongoing temporary assignment in the Garstang area. You will be based at this location Monday to Friday. This is a full time role that may require occasional travel to other locations in the area to support colleagues. Key responsibilities: Deliver high quality day to day tenancy management and exceptional customer service across the Independent Living Scheme. Carry out daily welfare checks in line with individual support plans, updating risk assessments as needed. Assist with lettings, sign ups, allocations, void management and the reporting of repairs. Respond to and manage ASB, tenancy breaches, safeguarding concerns, nuisance issues and other incidents, working closely with colleagues and external agencies. Monitor customer accounts, identify arrears and support tenants to maintain successful tenancies. Provide practical advice and guidance around tenancy queries, housing and welfare benefits, and property condition. Build strong relationships with residents, families, carers and partner organisations, ensuring accurate and timely case management records. What you'll need to succeed Previous experience in housing or tenancy management, ideally within an independent or retirement living setting working with older or vulnerable people. Experience delivering core tenancy services including lettings, sign ups, voids, repairs, and low level ASB management. A solid understanding of housing and welfare benefit processes, with the ability to offer practical support and advice. Flexibility to travel between schemes when required, with a driving licence, business insurance and access to your own vehicle. What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Seasonal
Independent Living Scheme Manager (Social Housing) - Ongoing temporary contract We are supporting our social housing client to recruit an experienced Independent Living Scheme Manager for an ongoing temporary assignment in the Garstang area. You will be based at this location Monday to Friday. This is a full time role that may require occasional travel to other locations in the area to support colleagues. Key responsibilities: Deliver high quality day to day tenancy management and exceptional customer service across the Independent Living Scheme. Carry out daily welfare checks in line with individual support plans, updating risk assessments as needed. Assist with lettings, sign ups, allocations, void management and the reporting of repairs. Respond to and manage ASB, tenancy breaches, safeguarding concerns, nuisance issues and other incidents, working closely with colleagues and external agencies. Monitor customer accounts, identify arrears and support tenants to maintain successful tenancies. Provide practical advice and guidance around tenancy queries, housing and welfare benefits, and property condition. Build strong relationships with residents, families, carers and partner organisations, ensuring accurate and timely case management records. What you'll need to succeed Previous experience in housing or tenancy management, ideally within an independent or retirement living setting working with older or vulnerable people. Experience delivering core tenancy services including lettings, sign ups, voids, repairs, and low level ASB management. A solid understanding of housing and welfare benefit processes, with the ability to offer practical support and advice. Flexibility to travel between schemes when required, with a driving licence, business insurance and access to your own vehicle. What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: 29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required. To apply for the Local Housing Manager position, please submit your CV for review
02/03/2026
Seasonal
Local Housing Manager Location: Wembley Chalk Hill Estate Rate of pay: 29.12 per hour Housing Officer (Umbrella) Job Type: Full-time / temp rolling contract We are seeking a dedicated Local Housing Officer / Local Housing Manager to join a housing association. The role involves managing and coordinating housing and estate services within a specific area, ensuring high-quality service delivery that meets the diverse needs of our customers. Day to Day of the role: Manage and coordinate housing and estate services within a defined geographical area. Be accountable and customer-facing, representing our values across all tenures. Coordinate internal and external services to meet the diverse needs of our customers. Deliver services that meet individual and local needs to a high standard. Participate in local initiatives to support community projects, which may occasionally involve weekend work. Seek continuous improvement in service delivery and customer satisfaction. Manage relationships with the Local Authority and other Housing Association partners. Act as the point of contact for customer complaints, estate services, tenancy management, tenancy enforcement, and lettings management. Required Skills & Qualifications: Essential experience within a Housing Management / Senior Housing Officer role Essential car user (driving licence and own vehicle) Proven experience in a social housing setting Good working knowledge of housing practice, housing law, and service charge management principles. Demonstrable values of care, dare, and collaboration. Adaptability and flexibility in a changing environment. Strong collaboration, networking, and team-playing skills. Experience dealing with customers from diverse backgrounds with complex or challenging needs. Excellent administration skills and the ability to analyse customer feedback for service improvements. Attention to detail and accuracy in writing, reporting, and numeracy. Experience in customer service both face-to-face and via phone or written correspondence. Ability to self-manage a varied and demanding workload, prioritising and organising effectively. Innovative, empathetic, passionate, and a self-starter who isn't afraid of challenges. Ability to manage and report on projects against agreed targets. Proficiency in office management, including inbox and key management. Willingness to work flexible hours as required. To apply for the Local Housing Manager position, please submit your CV for review
RECRUITMENT SOLUTIONS FOR BUSINESS (UK) LTD
Canterbury, Kent
We are looking for an experienced Lettings Manager to float branches in the East Kent area. Floating Managers are key to the success of this business! This is your opportunity to experience different locations and build a career with the potential to eventually run your own office. With an uncapped commission structure, there's no limit to what you can earn. If you're ready to develop, lead and advance your career, we want to hear from you! The Lettings Manager Package: Basic Salary £28,000 £29,000 pa Additional guaranteed earnings for a fixed period Realistic OTE £45,000 - £50,000pa Car Allowance £3,000 or Company Car 5 days per week, including some Saturdays (2 on, 1 off) 33 days paid holiday (plus an extra day off for your birthday), Holiday commission, pension, life insurance, Company rewards and incentives, structured career path, Employee assistance scheme and paid entry fees for charity events! The Float Lettings Manager role: Covering the Lettings Manager role in and around the East Kent Area for holidays, vacancies, and sickness Be the face of the branch, providing top-notch service to our customers Take ownership of the branch's profitability in the absence of the Lettings Manager Motivate, inspire and lead your team - from running morning meetings to coaching and guiding them to success Drive new business and generate fresh leads Work closely with the team to match properties with interested tenants Help Landlords by offering expert property advice Stay ahead of the game with market trends and become the go to expert in your field To be a successful Lettings Manager: People skills - You know how to build great relationships and get customers to trust you Strong leadership abilities with the knack to inspire and motivate diverse teams A driven, self-motivated attitude with the ability to perform under pressure Ambitious and hungry for success - you want to turn the ordinary into the extraordinary Passionate about helping people find their perfect home A solid work ethic, positive energy and values rooted in courtesy, honesty and trust An ability to list properties, provide expert advice to landlords and ensure tenants have an exceptional experience. Stay on top of market trends and establish yourself as the go-to local property expert. Join this dynamic, ambitious team that's committed to success If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
02/03/2026
Full time
We are looking for an experienced Lettings Manager to float branches in the East Kent area. Floating Managers are key to the success of this business! This is your opportunity to experience different locations and build a career with the potential to eventually run your own office. With an uncapped commission structure, there's no limit to what you can earn. If you're ready to develop, lead and advance your career, we want to hear from you! The Lettings Manager Package: Basic Salary £28,000 £29,000 pa Additional guaranteed earnings for a fixed period Realistic OTE £45,000 - £50,000pa Car Allowance £3,000 or Company Car 5 days per week, including some Saturdays (2 on, 1 off) 33 days paid holiday (plus an extra day off for your birthday), Holiday commission, pension, life insurance, Company rewards and incentives, structured career path, Employee assistance scheme and paid entry fees for charity events! The Float Lettings Manager role: Covering the Lettings Manager role in and around the East Kent Area for holidays, vacancies, and sickness Be the face of the branch, providing top-notch service to our customers Take ownership of the branch's profitability in the absence of the Lettings Manager Motivate, inspire and lead your team - from running morning meetings to coaching and guiding them to success Drive new business and generate fresh leads Work closely with the team to match properties with interested tenants Help Landlords by offering expert property advice Stay ahead of the game with market trends and become the go to expert in your field To be a successful Lettings Manager: People skills - You know how to build great relationships and get customers to trust you Strong leadership abilities with the knack to inspire and motivate diverse teams A driven, self-motivated attitude with the ability to perform under pressure Ambitious and hungry for success - you want to turn the ordinary into the extraordinary Passionate about helping people find their perfect home A solid work ethic, positive energy and values rooted in courtesy, honesty and trust An ability to list properties, provide expert advice to landlords and ensure tenants have an exceptional experience. Stay on top of market trends and establish yourself as the go-to local property expert. Join this dynamic, ambitious team that's committed to success If you have the current relevant experience for this role please do not hesitate, APPLY TODAY and submit your CV. Our Recruitment Solutions for Business team are available for a confidential chat and will respond within 12 - 24 hours of your CV application. We guarantee complete discretion, call today and talk in confidence to one of our Property Recruitment experts. Please be advised, if you do not have the previous experience required in the job description your application will not be considered.
Block Management Manager About the Business This role sits within a well-established regional firm with strong roots across the Midlands and a growing block management portfolio. The business has an excellent reputation across residential sales, lettings and commercial, with block management now a strategic growth area. The Role An experienced Block Management Manager to lead and develop a residential block portfolio, oversee compliance, and support junior property managers. This is a hands-on leadership role combining operational delivery, client relationship management and team development. You will manage your own portfolio while also improving systems, service standards and profitability across the block division. Key Responsibilities Portfolio Management Manage a portfolio of residential blocks and estates Prepare and manage service charge budgets (annual cycles) Conduct site inspections (typically quarterly) Ensure compliance with health & safety, fire risk and building safety regulations Manage insurance renewals and claims Financial Oversight Approve service charge expenditure Work alongside accounts on reconciliations and year-end packs Monitor arrears and oversee debt recovery processes Ensure client monies are handled in line with RICS guidance Client & Resident Liaison Act as primary point of contact for freeholders, RMCs and RTMs Chair and attend AGMs Manage complaints and complex resident issues Maintain strong contractor relationships Team Leadership Support and mentor junior property managers Implement process improvements Ensure KPIs and service standards are met Experience Required Block management experience Strong working knowledge of: Service charge budgeting Section 20 consultations Leasehold legislation Building safety compliance Experience managing RMC and RTM structures Confident chairing AGMs Highly organised with strong financial awareness Desirable: IRPM / TPI qualification (or working towards) RICS-accredited background Personal Attributes Commercially aware Calm under pressure Strong communicator Process-driven Professional and client-focused Why Join Established brand with strong regional reputation Growing block portfolio with development opportunity Clear progression pathway Supportive senior leadership Opportunity to shape and grow the block division
28/02/2026
Full time
Block Management Manager About the Business This role sits within a well-established regional firm with strong roots across the Midlands and a growing block management portfolio. The business has an excellent reputation across residential sales, lettings and commercial, with block management now a strategic growth area. The Role An experienced Block Management Manager to lead and develop a residential block portfolio, oversee compliance, and support junior property managers. This is a hands-on leadership role combining operational delivery, client relationship management and team development. You will manage your own portfolio while also improving systems, service standards and profitability across the block division. Key Responsibilities Portfolio Management Manage a portfolio of residential blocks and estates Prepare and manage service charge budgets (annual cycles) Conduct site inspections (typically quarterly) Ensure compliance with health & safety, fire risk and building safety regulations Manage insurance renewals and claims Financial Oversight Approve service charge expenditure Work alongside accounts on reconciliations and year-end packs Monitor arrears and oversee debt recovery processes Ensure client monies are handled in line with RICS guidance Client & Resident Liaison Act as primary point of contact for freeholders, RMCs and RTMs Chair and attend AGMs Manage complaints and complex resident issues Maintain strong contractor relationships Team Leadership Support and mentor junior property managers Implement process improvements Ensure KPIs and service standards are met Experience Required Block management experience Strong working knowledge of: Service charge budgeting Section 20 consultations Leasehold legislation Building safety compliance Experience managing RMC and RTM structures Confident chairing AGMs Highly organised with strong financial awareness Desirable: IRPM / TPI qualification (or working towards) RICS-accredited background Personal Attributes Commercially aware Calm under pressure Strong communicator Process-driven Professional and client-focused Why Join Established brand with strong regional reputation Growing block portfolio with development opportunity Clear progression pathway Supportive senior leadership Opportunity to shape and grow the block division
Housing Officer known internally as a Local Housing Manager Location: 1 post to cover the London Borough of Ealing & Brent Salary Banding: £39,841 - £41,937 -1 x Full Time Permanent Post based on a 37.5hr working week. This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Chalkhill office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management as this a large part of the role you will need to have demonstrable experience. What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc. Must be willing to work flexible hours as required Desirable Housing qualification T o meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
28/02/2026
Full time
Housing Officer known internally as a Local Housing Manager Location: 1 post to cover the London Borough of Ealing & Brent Salary Banding: £39,841 - £41,937 -1 x Full Time Permanent Post based on a 37.5hr working week. This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch. As our Local Housing Manager, you will be the front facing representative of MTVH, coordinating internal & external services to meet the diverse range of needs of our customer base by delivering services both on an individual & local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Chalkhill office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management as this a large part of the role you will need to have demonstrable experience. What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc. Must be willing to work flexible hours as required Desirable Housing qualification T o meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Firmin Recruit are delighted to be assisting our established client based in Gravesend to find an experienced permanent Part-Time Receptionist/Administrator. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Part-Time - Receptionist/Administrator to join their friendly team at their Gravesend office. Overview of Role: As the first point of contact for the Company, you will interact with clients, employees, and general members of the public. The role requires a high level of professionalism. Summary of Duties: Ensure a professional "front of house" beginning-to-end client service, ensuring all visitors and or queries are attended to in an appropriate manner Organising and maintaining the meeting rooms, reception, and communal areas, including managing issues related to facilities in the meeting rooms Meeting and greeting all incoming guests into offices, including preparing rooms each morning, and providing tea/coffee service to guests Operating the switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner and forwarded to the correct dept Reporting and managing Photocopier/Printer faults and receiving ink stock levels Carry out general administration duties as and when required Assisting with the archiving of old files and recalling them when required. Suitable Candidate: Previous reception/administration experience is essential High standard of written and spoken English, especially grammar, spelling, and attention to detail Self-motivated with a methodical and organised approach Ability to effectively prioritise and multi-task Excellent people skills Ability to effectively communicate both orally and in writing with peers, managers, clients, contractors etc. Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality Proactive, and able to take responsibility for own work Good working knowledge of Microsoft Office packages Ability to regularly cover holidays including school holidays Hours: Monday - 9am until 2 pm Tuesday - 9 am until 5.30 pm Wednesday - 5 hours either AM or PM previous receptionists rotated to suit themselves Thursday - 9 am - 2 pm Benefits: 22 days holiday with 2 extra days at Christmas and this increases by 1 day per year up to max of 25 days, Private Health Care after first year of service, Pension, Long Service Awards, Learning and Development programme in place from day one. etc. Location: My client is located within five-minute walk from Gravesend train and bus station. Parking: A parking space can be booked in the staff car park the day before if a space is available or a Town Centre worker parking permit can be obtained for from Gravesham Borough Council to obtain cheaper parking. If you have the necessary skills, and would like more information about this role, please send your CV. This role is a permanent role working directly for our client. Firmin Recruit is an agency working on behalf of our client.
27/02/2026
Full time
Firmin Recruit are delighted to be assisting our established client based in Gravesend to find an experienced permanent Part-Time Receptionist/Administrator. Our client is a well-established Commercial/Residential Lettings company who have been established for many years and deals with Residential, Commercial, Property management over several offices in Kent. Our client is looking for an experienced Part-Time - Receptionist/Administrator to join their friendly team at their Gravesend office. Overview of Role: As the first point of contact for the Company, you will interact with clients, employees, and general members of the public. The role requires a high level of professionalism. Summary of Duties: Ensure a professional "front of house" beginning-to-end client service, ensuring all visitors and or queries are attended to in an appropriate manner Organising and maintaining the meeting rooms, reception, and communal areas, including managing issues related to facilities in the meeting rooms Meeting and greeting all incoming guests into offices, including preparing rooms each morning, and providing tea/coffee service to guests Operating the switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner and forwarded to the correct dept Reporting and managing Photocopier/Printer faults and receiving ink stock levels Carry out general administration duties as and when required Assisting with the archiving of old files and recalling them when required. Suitable Candidate: Previous reception/administration experience is essential High standard of written and spoken English, especially grammar, spelling, and attention to detail Self-motivated with a methodical and organised approach Ability to effectively prioritise and multi-task Excellent people skills Ability to effectively communicate both orally and in writing with peers, managers, clients, contractors etc. Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality Proactive, and able to take responsibility for own work Good working knowledge of Microsoft Office packages Ability to regularly cover holidays including school holidays Hours: Monday - 9am until 2 pm Tuesday - 9 am until 5.30 pm Wednesday - 5 hours either AM or PM previous receptionists rotated to suit themselves Thursday - 9 am - 2 pm Benefits: 22 days holiday with 2 extra days at Christmas and this increases by 1 day per year up to max of 25 days, Private Health Care after first year of service, Pension, Long Service Awards, Learning and Development programme in place from day one. etc. Location: My client is located within five-minute walk from Gravesend train and bus station. Parking: A parking space can be booked in the staff car park the day before if a space is available or a Town Centre worker parking permit can be obtained for from Gravesham Borough Council to obtain cheaper parking. If you have the necessary skills, and would like more information about this role, please send your CV. This role is a permanent role working directly for our client. Firmin Recruit is an agency working on behalf of our client.
Job Title: Floating Lettings Manager Location: East Kent Salary: Up to 50,000 OTE, Including 3,000 Car Allowance or Company Car, and additional guaranteed earnings for a fixed period and uncapped commission. Hours: 5 days per week, including some Saturdays (2 on / 1 off rota) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the role of Floating Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Floating Lettings Manager, you will have the opportunity to provide cover for Lettings Managers across the East Kent area for holidays, sickness and open vacancies. You will lead a team of high performing lettings agents, manage profitability and drive business growth. Responsibilities for the position of Floating Lettings Manager: Act as the face of the branch, delivering exceptional customer service at every opportunity. Take full responsibility for the branch's profitability when the Lettings Manager is absent. Lead, motivate, and inspire your team - from hosting morning meetings to coaching and supporting them to achieve success. Proactively drive new business and create quality leads. Collaborate closely with the team to successfully match properties with prospective tenants. Provide landlords with professional, expert advice on their properties. Keep ahead of market trends and position yourself as the go-to expert in your field. Experience required for the position of Floating Lettings Manager: People skills - You know how to build great relationships and get customers to trust you Strong leadership abilities with the knack to inspire and motivate diverse teams A driven, self-motivated attitude with the ability to perform under pressure Ambitious and hungry for success - you want to turn the ordinary into the extraordinary Passionate about helping people find their perfect home A solid work ethic, positive energy and values rooted in courtesy, honesty and trust An ability to list properties, provide expert advice to landlords and ensure tenants have an exceptional experience. Full driving licence is required. For more information regarding the role of Floating Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
24/02/2026
Full time
Job Title: Floating Lettings Manager Location: East Kent Salary: Up to 50,000 OTE, Including 3,000 Car Allowance or Company Car, and additional guaranteed earnings for a fixed period and uncapped commission. Hours: 5 days per week, including some Saturdays (2 on / 1 off rota) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Holiday commission scheme Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events About the role of Floating Lettings Manager: Our client is a leading estate agency group with over 100 high street locations across the South-East. They are known for exceptional service and whilst creating a supportive, collaborative culture, with ongoing development opportunities and having achieve at least 90% on employee satisfaction surveys, as well as being a Gold Accredited Investors in People company. As a Floating Lettings Manager, you will have the opportunity to provide cover for Lettings Managers across the East Kent area for holidays, sickness and open vacancies. You will lead a team of high performing lettings agents, manage profitability and drive business growth. Responsibilities for the position of Floating Lettings Manager: Act as the face of the branch, delivering exceptional customer service at every opportunity. Take full responsibility for the branch's profitability when the Lettings Manager is absent. Lead, motivate, and inspire your team - from hosting morning meetings to coaching and supporting them to achieve success. Proactively drive new business and create quality leads. Collaborate closely with the team to successfully match properties with prospective tenants. Provide landlords with professional, expert advice on their properties. Keep ahead of market trends and position yourself as the go-to expert in your field. Experience required for the position of Floating Lettings Manager: People skills - You know how to build great relationships and get customers to trust you Strong leadership abilities with the knack to inspire and motivate diverse teams A driven, self-motivated attitude with the ability to perform under pressure Ambitious and hungry for success - you want to turn the ordinary into the extraordinary Passionate about helping people find their perfect home A solid work ethic, positive energy and values rooted in courtesy, honesty and trust An ability to list properties, provide expert advice to landlords and ensure tenants have an exceptional experience. Full driving licence is required. For more information regarding the role of Floating Lettings Manager, please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.
Description Property Manager Independent Estate Agency Up to £32,000 basic salary plus commission This is a great opportunity for a Property Manager to join an independent estate agency based in Bristol. My client is one of the most successful independent and family-run estate agencies in the area. The successful candidate will be provided with full training and the opportunity to work within an experienced team. What the Property Manager will be doing: Manage and oversee an allocated portfolio of properties Liaise with tenant and landlord following the end of tenancy Ensure all legal compliances are up to date Communicate with Landlords / Tenants / Contractors regarding property maintenance works Arranging property inspections and reporting back to Landlords with feedback Renewal arrangements for rent recovery policies and tenancy agreements Communicating with utility companies and council at start and end of tenancy Resolving Landlord and Tenant enquiries What the Property Manager should bring: Great Customer Service and organisation skills Articulate IT literate Preferably Lettings experience Have excellent time management skills including the ability to prioritize Have customer facing experience What the Property Manager will get in return: You will receive a basic salary of up to £32,000 and full training. What do next: Apply now and get in touch with Rosie.
24/02/2026
Full time
Description Property Manager Independent Estate Agency Up to £32,000 basic salary plus commission This is a great opportunity for a Property Manager to join an independent estate agency based in Bristol. My client is one of the most successful independent and family-run estate agencies in the area. The successful candidate will be provided with full training and the opportunity to work within an experienced team. What the Property Manager will be doing: Manage and oversee an allocated portfolio of properties Liaise with tenant and landlord following the end of tenancy Ensure all legal compliances are up to date Communicate with Landlords / Tenants / Contractors regarding property maintenance works Arranging property inspections and reporting back to Landlords with feedback Renewal arrangements for rent recovery policies and tenancy agreements Communicating with utility companies and council at start and end of tenancy Resolving Landlord and Tenant enquiries What the Property Manager should bring: Great Customer Service and organisation skills Articulate IT literate Preferably Lettings experience Have excellent time management skills including the ability to prioritize Have customer facing experience What the Property Manager will get in return: You will receive a basic salary of up to £32,000 and full training. What do next: Apply now and get in touch with Rosie.
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
18/02/2026
Full time
Agency Surveyor Worcester / Kidderminster £30,000 - £40,000 + benefits Are you a Commercial Property Manager looking for more variety? Or working in agency but keen to broaden your exposure across management, sales and professional work? We're representing a fast-growing, forward-thinking regional consultancy in the Worcester & Kidderminster area that is expanding its Commercial team due to continued instruction growth. This is an excellent opportunity to join a business on an upward trajectory, where you won't be pigeonholed into one discipline. The Role This is a genuinely varied position across both Management and Agency, working on a diverse portfolio of commercial and rural property. You'll gain exposure to the full lifecycle of property instructions, making this ideal for someone who wants to accelerate their development within a growing consultancy environment. You will be involved in: Managing a mixed commercial property portfolio Carrying out property inspections and client reporting Negotiating leases, renewals and rent reviews Marketing properties for sale and to let Assisting with acquisitions and disposals Preparing valuations and providing market advice Working closely with senior surveyors and directors on client instructions We're keen to speak with individuals who have: Experience in commercial property management, sales or lettings Strong negotiation and client-facing skills Exposure to valuations and market research Good written and verbal communication skills A relevant property-related degree Ideally close to sitting APC or recently qualified (support available if required) Why This Role? Join a fast-growing consultancy with strong local market presence Broad, non-siloed role across management and agency Direct client responsibility and visibility with senior leadership Clear progression as the business continues to expand Salary £30,000 - £40,000 depending on experience
Partnerships Living Operations Manager Location: Based in our Eastleigh office (negotiable), with expectation to work across all regions and locations, including regular travel to London Salary: 35,560 - 39,780 per annum Contract: 12-month Fixed Term Contract Full-time (occasional evenings/weekends required) About the Role Sellick Partnership are seeking an experienced and motivated Partnerships Living Operations Manager to lead a specialist supported housing service supporting customers with a wide range of needs, including learning and physical disabilities, mental health needs, survivors of domestic abuse, young parents, individuals with a history of homelessness and ex-offenders. You will lead a team delivering high-quality housing management and person-centred support, enabling customers to live independently while ensuring full compliance with legal, regulatory and contractual requirements. Key Responsibilities for the Partnerships Living Operations Manager Lead, recruit and develop a team of Partnership Living Associates. Oversee housing management including arrears, lettings, voids, health & safety and anti-social behaviour. Ensure compliance with statutory and regulatory frameworks, including standards set by the Care Quality Commission. Build strong partnerships with Local Authorities and external agencies. Monitor performance, manage budgets and maximise income. Lead service improvements and embed a culture of excellent customer service. Act as Safeguarding Adult Lead for the service area. About You You will have: Experience managing and motivating teams in a housing or supported living environment. Strong knowledge of housing management practice and relevant legislation. Experience working with vulnerable customers in a person-centred, outcome-focused way. The ability to build effective partnerships and influence stakeholders. Strong organisational skills and the ability to work in a fast-paced environment. A full clean driving licence (or ability to travel efficiently between sites) is required. This role is subject to a satisfactory Basic DBS check. If you feel you are well-suited to this role, please contact Josh Meek at the Sellick Partnership Derby Office for further information or to apply. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
17/02/2026
Full time
Partnerships Living Operations Manager Location: Based in our Eastleigh office (negotiable), with expectation to work across all regions and locations, including regular travel to London Salary: 35,560 - 39,780 per annum Contract: 12-month Fixed Term Contract Full-time (occasional evenings/weekends required) About the Role Sellick Partnership are seeking an experienced and motivated Partnerships Living Operations Manager to lead a specialist supported housing service supporting customers with a wide range of needs, including learning and physical disabilities, mental health needs, survivors of domestic abuse, young parents, individuals with a history of homelessness and ex-offenders. You will lead a team delivering high-quality housing management and person-centred support, enabling customers to live independently while ensuring full compliance with legal, regulatory and contractual requirements. Key Responsibilities for the Partnerships Living Operations Manager Lead, recruit and develop a team of Partnership Living Associates. Oversee housing management including arrears, lettings, voids, health & safety and anti-social behaviour. Ensure compliance with statutory and regulatory frameworks, including standards set by the Care Quality Commission. Build strong partnerships with Local Authorities and external agencies. Monitor performance, manage budgets and maximise income. Lead service improvements and embed a culture of excellent customer service. Act as Safeguarding Adult Lead for the service area. About You You will have: Experience managing and motivating teams in a housing or supported living environment. Strong knowledge of housing management practice and relevant legislation. Experience working with vulnerable customers in a person-centred, outcome-focused way. The ability to build effective partnerships and influence stakeholders. Strong organisational skills and the ability to work in a fast-paced environment. A full clean driving licence (or ability to travel efficiently between sites) is required. This role is subject to a satisfactory Basic DBS check. If you feel you are well-suited to this role, please contact Josh Meek at the Sellick Partnership Derby Office for further information or to apply. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
17/02/2026
Full time
Job Title: Leasing Manager Reports to: Operations Manager / Operations Director Department: Leasing / Front of House Location: Central London (across multiple residential assets) Salary: 41,000 per annum + up to 15% performance-related bonus OUR MISSION Our mission is to create great places, with great people, in great areas. We connect residents to communities through well-designed homes, engaging experiences, and exceptional service. We aim to deliver more than just accommodation - we create environments where people feel at home. SUMMARY OF POSITION The Leasing Manager is responsible for driving occupancy, revenue performance, and resident satisfaction across the Central London portfolio. This role will lead the leasing function, ensuring all prospect enquiries are professionally managed from initial contact through to move-in and renewal. The Leasing Manager will be commercially focused, target-driven, and passionate about delivering an exceptional customer journey. You will manage the leasing team, oversee marketing performance, ensure full compliance with lettings legislation, and work collaboratively with Operations, Facilities, and Housekeeping teams to maintain high presentation and service standards. The Leasing Manager plays a key role in maximising asset performance while building strong resident relationships and community engagement. PRINCIPAL DUTIES & RESPONSIBILITIES Commercial & Performance Management Drive occupancy and revenue targets in line with budget expectations. Monitor daily leasing performance, lead management, and conversion ratios. Analyse local market conditions, competitor activity, and pricing strategy. Provide regular reporting on leasing activity, forecasts, and renewals. Identify opportunities to increase revenue through renewals, upselling, and corporate bookings. Leasing & Sales Leadership Manage and develop the leasing team to ensure high performance and accountability. Ensure all enquiries (online, telephone, walk-in) are responded to promptly and professionally. Oversee apartment viewings and ensure presentation standards are maintained. Support negotiation and closing of leases. Ensure smooth move-in and move-out processes. Lead and execute lease renewal strategy to maximise retention. Marketing & Brand Management Oversee online listings across property portals. Ensure advertisements include accurate descriptions, professional imagery, EPC certificates, and floorplans. Manage and support social media activity for the asset. Work alongside marketing teams to drive lead generation and brand awareness. Compliance & Administration Ensure Right-to-Rent checks are completed in line with UK legislation. Ensure deposits are registered within required timeframes. Maintain GDPR compliance when handling resident data. Ensure all documentation and tenancy agreements are accurate and compliant. Maintain accurate data within the property management system. Resident Experience & Community Deliver an exceptional resident journey from first enquiry to renewal. Proactively follow up with prospective and new residents. Respond promptly and professionally to resident queries and complaints. Support community events and engagement initiatives. Work collaboratively with operations and facilities teams to maintain high standards across communal areas. Operational Collaboration Liaise daily with reservations, operations, and facilities teams. Provide feedback on maintenance, cleanliness, and operational standards. Support preparation of show apartments and leasing routes. Assist with mobilisation of new sites where required. EXPERIENCE REQUIRED Minimum 2-3 years' experience in leasing, BTR, residential, or hospitality environments. At least 1 year in a supervisory or leadership role. Proven track record of achieving occupancy or sales targets. Experience managing online portals and social media platforms. Strong understanding of UK lettings legislation and compliance requirements. HEALTH & SAFETY Adhere to all Health & Safety policies and procedures. Promote a safe working environment for colleagues and residents. Understand emergency procedures and crisis management protocols. Ensure compliance with fire safety, licensing, and employment regulations. ADDITIONAL REQUIREMENTS Occasional travel between Central London properties may be required.
Kates Hill Primary are seeking a reliable and proactive Site Manager to ensure our school premises are safe, secure, and well maintained. You will act as the designated key holder, oversee security systems including CCTV and alarms, and monitor heating, lighting, and other essential services. The role includes carrying out minor repairs, arranging emergency and routine maintenance, and supervising contractors and cleaning staff. You will manage stock, support school operations through portage and lettings, and ensure full compliance with health and safety, fire regulations, and COSHH. This is a varied and rewarding role at the heart of a busy, welcoming school community. Working pattern for this role is Monday to Thursday 07.00am - 10.00am and 2.00pm - 6.30pm and Friday 07.00am - 10.00am and 2.00pm - 6.30pm. Kates Hill is an average size school, with an intake of 60 pupils and thriving Nursery and Reception classes. It is located in an area of high educational and economic deprivation. Despite this, assessment results improved steadily over the years up to 2019 when they were last published. The school joined Dudley Academies Trust in June 2022. Kates Hill is a school where values are embedded into the curriculum and all activities. This has been a factor in the school twice being judged as 'Good' by Ofsted. The outdoors is built into the school's teaching, sports and activities. Among other aspects of this approach are a KS1 play area with climbing frame, pirate ships, activity cabins and clambering features, a Trim Trail, Forest School, and an Edible Garden, where the pupils learn about growing plants and the science behind it. The school has a strong ethos with highly qualified and dedicated staff who believe in supporting the development of successful, well-rounded children who will become positive members of the community. The Trust recognises that our staff are our most value asset and investing in our people is a key strategic priority. An extensive program of staff development is operated within school and across the Trust, and this is extended to senior and middle leaders, aspiring leaders, and teaching and associate staff. You will be joining Kate's Hill Primary at an exciting time as we continue our journey to provide first class education for the young people of Dudley Closing date is Sunday 22nd February 2026. We reserve the right to close this vacancy earlier than the date advertised. All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks, where the applicant will be employed in a regulated activity. Dudley Academies Trust is an equal opportunities employer and welcomes applicants from all backgrounds, including disabled, and black and ethnic minority applicants.
17/02/2026
Full time
Kates Hill Primary are seeking a reliable and proactive Site Manager to ensure our school premises are safe, secure, and well maintained. You will act as the designated key holder, oversee security systems including CCTV and alarms, and monitor heating, lighting, and other essential services. The role includes carrying out minor repairs, arranging emergency and routine maintenance, and supervising contractors and cleaning staff. You will manage stock, support school operations through portage and lettings, and ensure full compliance with health and safety, fire regulations, and COSHH. This is a varied and rewarding role at the heart of a busy, welcoming school community. Working pattern for this role is Monday to Thursday 07.00am - 10.00am and 2.00pm - 6.30pm and Friday 07.00am - 10.00am and 2.00pm - 6.30pm. Kates Hill is an average size school, with an intake of 60 pupils and thriving Nursery and Reception classes. It is located in an area of high educational and economic deprivation. Despite this, assessment results improved steadily over the years up to 2019 when they were last published. The school joined Dudley Academies Trust in June 2022. Kates Hill is a school where values are embedded into the curriculum and all activities. This has been a factor in the school twice being judged as 'Good' by Ofsted. The outdoors is built into the school's teaching, sports and activities. Among other aspects of this approach are a KS1 play area with climbing frame, pirate ships, activity cabins and clambering features, a Trim Trail, Forest School, and an Edible Garden, where the pupils learn about growing plants and the science behind it. The school has a strong ethos with highly qualified and dedicated staff who believe in supporting the development of successful, well-rounded children who will become positive members of the community. The Trust recognises that our staff are our most value asset and investing in our people is a key strategic priority. An extensive program of staff development is operated within school and across the Trust, and this is extended to senior and middle leaders, aspiring leaders, and teaching and associate staff. You will be joining Kate's Hill Primary at an exciting time as we continue our journey to provide first class education for the young people of Dudley Closing date is Sunday 22nd February 2026. We reserve the right to close this vacancy earlier than the date advertised. All successful applicants will need to undertake an enhanced disclosure and barring service check and children and adults barred list checks, where the applicant will be employed in a regulated activity. Dudley Academies Trust is an equal opportunities employer and welcomes applicants from all backgrounds, including disabled, and black and ethnic minority applicants.
We Manage Jobs(WMJobs)
Brierley Hill, West Midlands
Overview Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary: £26,279 28 days holiday per year pro rata (to be taken in school holidays) plus bank holidays. Required for January 2026 Hours of Work Monday 6:15am - 10:15am and 2:45pm - 6:15pm Tuesday 7:15am - 10:15am and 2:45pm - 6:15pm Wednesday 7:15am - 10:15am and 2:45pm - 6:15pm Thursday 7:15am - 10:15am and 2:45pm - 6:15pm Friday 7:15am - 10:15am and 2:45pm - 6:15pm Closing date: Monday 10th November 2025. Shortlisting will take place by Wednesday 12th November and interviews are scheduled for Tuesday 18th November. For further information contact the school office on or email The School About Mount Pleasant Primary School We are looking for an enthusiastic and self-motivated person who will have a key role in maintaining our school site and provide a welcoming and safe environment. The successful candidate will take pride in ensuring our school is maintained to a high standard, have a can-do attitude and a flexible approach to tasks. Mount Pleasant is a lovely school where everyone matters and where everyone is committed to working as a team to ensure that our students have the best possible education, where all learning is memorable and meaningful. Our school values are threaded through all that we do both in and out of school and we strive to develop our young people to be happy, knowledgeable, positive and forward-thinking members of our community who have the skills they all need to be successful and to flourish, no matter what their individual needs may be. We believe that our high expectations of behaviour, achievement and positive relationships are crucial to our success as a school community and would anticipate that any successful candidate would work hard with us to ensure that these are maintained. We are an above-average sized, well-resourced school with well above-average school stability for both staff and students. We have a wonderful and increasingly diverse catchment area in the heart of the Black Country, and we cherish the history of our Victorian-built school and the exciting, everchanging locality in which we are situated. We value and support our whole school community and have a strong commitment to professional development for our staff, whilst opening our doors to parents so that they can learn more about what we do and to build positive relationships from which we can all benefit. We also have strong links with Christ Church in Quarry Bank. The Role Site Manager required from January 2026. Part-time 34 hours per week. Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary £26,279 20 days holiday per year (to be taken in school holidays) plus bank holidays. Hours of Work Monday 6:15am - 10:15am and 2:45pm-6:15pm Tuesday 7:15am - 10:15am and 2:45pm-6:15pm Wednesday 7:15am - 10:15am and 2:45pm-6:15pm Thursday 7:15am - 10:15am and 2:45pm-6:15pm Friday 7:15am - 10:15am and 2:45pm-6:15pm 20 days holiday per year (to be taken in school holidays) plus bank holidays. Role Responsibilities The school site manager is responsible for maintaining a clean, safe and secure school premises, which includes buildings and grounds. Carrying out cleaning, handyperson activities, routine maintenance and refurbishment, porterage and minor repairs. Promoting Health and Safety around the school. All other aspects of site management, such as supervising external contractors and site use. What We Offer A school which is welcoming and caring with positive relationships at the heart of it. Well-behaved and motivated, happy students who love to learn. The support of an amazing team of committed and dedicated staff. A strong commitment to your professional development. Committed, supportive and hardworking governors. Experience Caretaking Building maintenance Security - including alarm systems Cleaning work Supervising a small team Working with contractors Willing and able to start work early when required. Be on call for emergencies and deal with evening and weekend lettings. Must be flexible with regard to working hours Competent at basic building repairs, maintenance and grounds maintenance. Use of small industrial / electrical, mechanical equipment. Ability to handle / carry heavy items (within Health and Safety manual lifting and handling regulations) Practical Skills Ability to understand and comply with work instructions (written and verbal) Able to effectively organise and supervise the work of others (such as cleaners and contractors) Reading, writing and numeracy skills to check delivery notes, instructions, lettings forms, emails etc Able to operate electrical and mechanical systems We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out online searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an online check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview. N.B., We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at Attached documents JD and PS Site Manager (3).docx
16/02/2026
Full time
Overview Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary: £26,279 28 days holiday per year pro rata (to be taken in school holidays) plus bank holidays. Required for January 2026 Hours of Work Monday 6:15am - 10:15am and 2:45pm - 6:15pm Tuesday 7:15am - 10:15am and 2:45pm - 6:15pm Wednesday 7:15am - 10:15am and 2:45pm - 6:15pm Thursday 7:15am - 10:15am and 2:45pm - 6:15pm Friday 7:15am - 10:15am and 2:45pm - 6:15pm Closing date: Monday 10th November 2025. Shortlisting will take place by Wednesday 12th November and interviews are scheduled for Tuesday 18th November. For further information contact the school office on or email The School About Mount Pleasant Primary School We are looking for an enthusiastic and self-motivated person who will have a key role in maintaining our school site and provide a welcoming and safe environment. The successful candidate will take pride in ensuring our school is maintained to a high standard, have a can-do attitude and a flexible approach to tasks. Mount Pleasant is a lovely school where everyone matters and where everyone is committed to working as a team to ensure that our students have the best possible education, where all learning is memorable and meaningful. Our school values are threaded through all that we do both in and out of school and we strive to develop our young people to be happy, knowledgeable, positive and forward-thinking members of our community who have the skills they all need to be successful and to flourish, no matter what their individual needs may be. We believe that our high expectations of behaviour, achievement and positive relationships are crucial to our success as a school community and would anticipate that any successful candidate would work hard with us to ensure that these are maintained. We are an above-average sized, well-resourced school with well above-average school stability for both staff and students. We have a wonderful and increasingly diverse catchment area in the heart of the Black Country, and we cherish the history of our Victorian-built school and the exciting, everchanging locality in which we are situated. We value and support our whole school community and have a strong commitment to professional development for our staff, whilst opening our doors to parents so that they can learn more about what we do and to build positive relationships from which we can all benefit. We also have strong links with Christ Church in Quarry Bank. The Role Site Manager required from January 2026. Part-time 34 hours per week. Mount Pleasant Site Manager Grade 6 (point 12 - 17) Part time - 34 hours per week All year round and hours may vary depending on the needs of the school. Actual Salary £26,279 20 days holiday per year (to be taken in school holidays) plus bank holidays. Hours of Work Monday 6:15am - 10:15am and 2:45pm-6:15pm Tuesday 7:15am - 10:15am and 2:45pm-6:15pm Wednesday 7:15am - 10:15am and 2:45pm-6:15pm Thursday 7:15am - 10:15am and 2:45pm-6:15pm Friday 7:15am - 10:15am and 2:45pm-6:15pm 20 days holiday per year (to be taken in school holidays) plus bank holidays. Role Responsibilities The school site manager is responsible for maintaining a clean, safe and secure school premises, which includes buildings and grounds. Carrying out cleaning, handyperson activities, routine maintenance and refurbishment, porterage and minor repairs. Promoting Health and Safety around the school. All other aspects of site management, such as supervising external contractors and site use. What We Offer A school which is welcoming and caring with positive relationships at the heart of it. Well-behaved and motivated, happy students who love to learn. The support of an amazing team of committed and dedicated staff. A strong commitment to your professional development. Committed, supportive and hardworking governors. Experience Caretaking Building maintenance Security - including alarm systems Cleaning work Supervising a small team Working with contractors Willing and able to start work early when required. Be on call for emergencies and deal with evening and weekend lettings. Must be flexible with regard to working hours Competent at basic building repairs, maintenance and grounds maintenance. Use of small industrial / electrical, mechanical equipment. Ability to handle / carry heavy items (within Health and Safety manual lifting and handling regulations) Practical Skills Ability to understand and comply with work instructions (written and verbal) Able to effectively organise and supervise the work of others (such as cleaners and contractors) Reading, writing and numeracy skills to check delivery notes, instructions, lettings forms, emails etc Able to operate electrical and mechanical systems We are committed to safeguarding and promoting the welfare of the children; therefore, the post is subject to medical clearance and an enhanced DBS check under the Rehabilitation of Offenders Act 1974. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. Effective from September 2022, KCSIE states as part of the shortlisting process schools and colleges should consider carrying out online searches, as part of the due diligence on shortlisted candidates. This is to determine suitability to work with children and keep them safe. All shortlisted candidates are now subject to an online check and if there is anything concerning, then the shortlisted candidate will be asked to comment on it either prior to or at interview. N.B., We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance; If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at Attached documents JD and PS Site Manager (3).docx
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
15/02/2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: 17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
11/02/2026
Seasonal
Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: 17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy.
Job Title: Lettings Manager - Exciting Opportunity in Estate Agency! Location: Market Harborough Salary: Competitive + Commission Structure Industry: Estate Agency / Property Management Are you an experienced Lettings Manager looking to take the next step in your career? We re working with a highly regarded estate agency in Market Harborough to find a talented and driven individual to lead their lettings department. If you're passionate about property and providing top-notch service to both landlords and tenants, this could be the perfect opportunity for you! About the Role: As the Lettings Manager, you will play a pivotal role in overseeing the lettings operations, managing a diverse portfolio of properties, and driving business growth in the Market Harborough area. You will lead a team of lettings negotiators while ensuring compliance, efficiency, and exceptional customer satisfaction across all aspects of the lettings process. Key Responsibilities: Manage and grow a portfolio of residential properties in Market Harborough, ensuring smooth lettings and property management processes Lead and motivate a team of lettings negotiators to meet targets and deliver results Conduct property valuations and identify opportunities for new business generation Handle tenancy applications, renewals, inspections, referencing, and all associated paperwork Ensure compliance with lettings legislation and regulations Liaise with landlords, providing expert advice, market insights, and tenancy updates Resolve any tenant or landlord issues promptly and professionally Stay up-to-date with local market trends in the Market Harborough area to ensure competitive positioning The Ideal Candidate: Proven experience as a Lettings Manager or in a senior lettings role within an estate agency In-depth knowledge of lettings legislation, property management, and compliance Strong leadership and team management skills Excellent communication, negotiation, and customer service skills Results-driven and motivated by achieving targets and driving performance Highly organised with strong attention to detail A full UK driving license (preferred) Why This Role is Perfect for You: Competitive salary with a lucrative commission structure A supportive and dynamic work environment Opportunities for career progression and professional development Be part of a well-established, reputable agency in Market Harborough with a fantastic team culture If you are an experienced Lettings Manager with a passion for property and a proven track record in lettings, we want to hear from you! This is an exciting opportunity to join a forward-thinking agency in Market Harborough and make a real impact in the property industry. How to Apply: Please submit your CV and a covering letter to (url removed) or call me on (phone number removed). INDKTT
10/02/2026
Full time
Job Title: Lettings Manager - Exciting Opportunity in Estate Agency! Location: Market Harborough Salary: Competitive + Commission Structure Industry: Estate Agency / Property Management Are you an experienced Lettings Manager looking to take the next step in your career? We re working with a highly regarded estate agency in Market Harborough to find a talented and driven individual to lead their lettings department. If you're passionate about property and providing top-notch service to both landlords and tenants, this could be the perfect opportunity for you! About the Role: As the Lettings Manager, you will play a pivotal role in overseeing the lettings operations, managing a diverse portfolio of properties, and driving business growth in the Market Harborough area. You will lead a team of lettings negotiators while ensuring compliance, efficiency, and exceptional customer satisfaction across all aspects of the lettings process. Key Responsibilities: Manage and grow a portfolio of residential properties in Market Harborough, ensuring smooth lettings and property management processes Lead and motivate a team of lettings negotiators to meet targets and deliver results Conduct property valuations and identify opportunities for new business generation Handle tenancy applications, renewals, inspections, referencing, and all associated paperwork Ensure compliance with lettings legislation and regulations Liaise with landlords, providing expert advice, market insights, and tenancy updates Resolve any tenant or landlord issues promptly and professionally Stay up-to-date with local market trends in the Market Harborough area to ensure competitive positioning The Ideal Candidate: Proven experience as a Lettings Manager or in a senior lettings role within an estate agency In-depth knowledge of lettings legislation, property management, and compliance Strong leadership and team management skills Excellent communication, negotiation, and customer service skills Results-driven and motivated by achieving targets and driving performance Highly organised with strong attention to detail A full UK driving license (preferred) Why This Role is Perfect for You: Competitive salary with a lucrative commission structure A supportive and dynamic work environment Opportunities for career progression and professional development Be part of a well-established, reputable agency in Market Harborough with a fantastic team culture If you are an experienced Lettings Manager with a passion for property and a proven track record in lettings, we want to hear from you! This is an exciting opportunity to join a forward-thinking agency in Market Harborough and make a real impact in the property industry. How to Apply: Please submit your CV and a covering letter to (url removed) or call me on (phone number removed). INDKTT
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
08/02/2026
Full time
Description: Estate Agent Property Valuer / Property Lister Our clients are seeking an experienced Property Valuer who is capable of expanding listing across a geographical area. Someone who is capable of winning instructions from the competition and helping the operation increase overall market share. Are you an experienced Senior Negotiator / Property Valuer looking for a new refreshing challenge? If so, apply today! 23,000 Basic SalaryCompany Car or Car allowanceGuaranteed commission 40,000+ Uncapped On Target EarningsHoliday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme Estate Agent Property Valuer / Property Lister - The Role: Our customer's experience starts with YOU! You help us make sure our customers get the best price for their propertiesSuccessfully list a targeted number of properties, advising and helping our vendors sell their homes for the best priceKeep abreast of current market conditions and have a good knowledge of your local marketIdentifying new leads and generating new business to improve performanceWork closely with your team, downloading new properties and agreeing a suitable strategy to match up potential purchasersGeneral assistance to the Branch Manager in the day to day running of the estate agency businessHelping motivate and inspire your team, running morning meetings in the absence of the Branch Manager Estate Agent Property Valuer / Property Lister - Attributes you will Possess: An ability to build great relationships with drive, determination, pace, passion, and enthusiasm!You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary"Getting stuck in and making things happenAmbitious and self-motivated with the ability to work under pressureOur company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust and respect. You too will need a great work ethic and matching values with heaps of positivity and energyYou will need a full driving license Estate Agent Property Valuer / Property Lister - Who are we? A company that values customers and colleagues alike (currently 4.5/5 on Trustpilot)A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+)A company that invests in its people from Day 1 with the best ongoing training and developmentOngoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be"A company that embraces change and moves with the timesAccess to up-to-date company communication via social media and WhatsApp groupsHelping the community is high on our agenda and we definitely put our money where our mouths are! We have raised millions over the years for many deserving causes and we even pay entrance fees for our colleagues who want to get involved with raising money for local or national charities Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of! Kings Permanent Recruitment is a Specialist Estate Agency Recruitment Service dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector; Sales, Lettings, Property & Block Management, RICS Surveyors, Land and New Homes, Mortgage and Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment website for all of our vacancies. Find Adam Howes on LinkedIn.
