42 jobs found

Neighbourhood Officer Islington, London Temp Ongoing Full Time An excellent opportunity has arisen for an experienced Neighbourhood Officer to join a respected Housing Association in Islington, delivering high-quality neighbourhood and tenancy management services to residents across a diverse London community. THE ROLE As a Neighbourhood Officer, you will be responsible for delivering a proactive, resident-focused housing management service, ensuring estates are safe, well-maintained, and communities are supported to thrive. Manage a defined patch, delivering effective tenancy and neighbourhood management services Carry out estate inspections and coordinate routine maintenance in communal areas Investigate and manage anti-social behaviour (ASB) cases and tenancy breaches Work closely with repairs, contractors and internal teams to resolve estate-based issues Support residents with tenancy sustainment and signpost to relevant services Handle resident enquiries, complaints and complex casework in a timely and professional manner Ensure compliance with policies, procedures, and relevant housing legislation THE CANDIDATE The successful candidate will have previous experience working in a similar Neighbourhood Officer, Housing Officer or Tenancy Management role within a Housing Association or Local Authority setting. Strong knowledge of tenancy management and housing legislation Experience managing estate inspections and coordinating communal repairs/maintenance Proven track record of handling ASB and complex resident cases Excellent communication skills with the ability to build relationships with diverse communities Ability to prioritise workloads effectively and manage competing deadlines THE CONTRACT WORKING HOURS Full Time Monday-Friday 9-5 Patch based, Islington LENGTH OF CONTRACT 3 Month Contract, temp-perm RATE The pay for the role is 25.15 per hour LTD company rate. The PAYE equivalent is 21.44 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!

Job Title: Housing Liaison Team Leader Location: London Borough of Newham Contract Type: Temporary Rate: 26.13 PAYE hour Are you passionate about housing and eager to make a positive impact in your community? Our client is searching for a dynamic and experienced Housing Liaison Team Leader to spearhead a team dedicated to providing top-notch housing management services in Newham. About the Role: As the Housing Liaison Team Leader, you will lead a team of Housing Liaison Officers and Resident Service Officers, ensuring services are customer-centred and delivered to the highest standard. This is a hands-on leadership role where your efforts will directly enhance the quality of life for residents across the borough. What You'll Be Doing: Lead and Support Your Team: Motivate and manage your team to deliver excellent housing services. Conduct one-on-ones, appraisals, and support staff development. Deliver Excellent Housing Services: Oversee mixed tenure properties, manage tenancy conditions, and ensure regular estate inspections. Tackle Anti-Social Behaviour: Handle ASB cases promptly, working closely with enforcement teams and maintaining accurate case records. Community Engagement: Support community activities and collaborate with internal and external partners to enhance neighbourhood safety. Health, Safety, and Compliance: Ensure your team adheres to health and safety policies and procedures. Escalations and Complaints: Be the first point of contact for complex inquiries, ensuring fair and timely resolutions. What We're Looking For: Proven experience managing a high-performing team. Strong background in housing management and knowledge of housing law. Ability to engage positively with residents, even in challenging situations. Strong organisational skills and sound judgement. Personal Qualities: A genuine commitment to delivering excellent housing services. Flexible, empathetic, and approachable leadership style. If you're ready to take the next step in your career and make a difference in the community, we want to hear from you! Join our client in shaping a brighter future for residents in Newham. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

BDS Recruitment are looking for a Neighbourhood Housing Officer covering Plymouth/Exeter and surrouding area. This is a hybrid role with local travel. This is a full-time role on a temporary onoing basis in the first instance. Pay rate from 27.06 umbrella The main role is to deliver a proactive, reassuring, practical and visible customer focused tenancy and estate management service. You will make a real difference to the customers and the communities that you manage. Duties include: Escalating breaches of tenancy regulations in line with procedures. Responsible for the day to day running of patch based void management of properties. Complete risk assessments, support checklists and appropriate interventions as appropriate. Provide low level support and make appropriate referrals. Understanding community issues as well as holding issues Dealing with tenancies & anti-social behaviours. Develop a thorough local knowledge of residents and community issues and contribute to feeding this into appropriate meetings/agencies. Previous experience of housing is essential and you will need to have a full driving licence and access to a vehicle. If you are interested in finding out more, please apply via CV library or call Vickie or Charlotte

Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. Responsibilities: Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately. Take ownership of your work and support residents to deliver a quality service You will influence others and advocate effectively for your residents to get the job done. You will be connected to tenants in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Look for opportunities to continually improve the service and anticipate the needs of your customers Assess prospective residents and establish a professional and trustworthy relationship with from the very start of the tenancy. Manage void properties to be ready to let including specifying work orders on standard voids. Manage landlord repair Work with Asset Management colleagues to resolve complex repairs in a timely manner. Complete all actions required to ensure effective rent and service charge collection and debt management. Identify customer support needs and work with partners to make sure customers are safe in their homes. Identify over-crowding or under occupation and work with your customer to help them move to a more suitable home. Inspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks. Complete all FRA actions as directed. Skills and experience: Excellent communication skills and a commitment to providing the best possible customer experience Previous experience working as a Housing Officer or general Social Housing experience £21.59 ph PAYE or £28.56 ph Umbrella

Neighbourhood Housing Officer Ashford, Kent Temporary Full Time, Hybrid An excellent opportunity for an experienced Neighbourhood Housing Officer to join a busy local authority team in Ashford, delivering a high-quality, patch-based housing management service. THE ROLE You will manage a designated housing patch, delivering a comprehensive neighbourhood service including rent arrears management, anti-social behaviour casework, tenancy enforcement, and community engagement. Manage rent accounts, arrears recovery, and initiate legal action where required Investigate and resolve anti-social behaviour cases in partnership with police and other agencies Conduct estate inspections, property visits, and ensure neighbourhood standards are maintained Carry out tenancy management duties including sign-ups, successions, assignments, and mutual exchanges Work with vulnerable tenants, completing welfare checks and making appropriate referrals Prepare and attend court for possession cases relating to arrears, ASB, and tenancy breaches Collaborate with internal teams and external partners to support tenants and sustain tenancies THE CANDIDATE The ideal candidate will have prior experience working in a housing management or neighbourhood officer role within a local authority or housing association. Proven experience managing rent arrears and income recovery processes Strong background in handling anti-social behaviour cases and tenancy enforcement Knowledge of housing legislation including the Housing Act and ASB legislation Experience conducting estate inspections and tenancy audits Ability to work independently, manage a patch, and build relationships with residents and stakeholders THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 2 Month Contract RATE The pay for the role is 21.47 per hour LTD company rate. The PAYE equivalent is 18.30 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please message me back at (url removed) or call (phone number removed) and ask for Beth for more info If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

Are you passionate about creating safer, stronger communities? At Amplius, we re looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our South region. (Biggleswade and surrounding areas) In this role, you ll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £38,746.40 + £2,750.28 Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am 5:15pm) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch around Biggleswade and surrounding areas Snapshot of your role Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses. Complete full case management, including proportionality assessments and preparation should any legal action be required. Understand and work towards regional performance against KPI s, service standards and customer satisfaction measures Build and maintain effective relationships with local statutory officers in a designated area. Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible. Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management Ensure compliance with policies and procedures Maintain a detailed knowledge of anti-social behaviour best practice and legislation Champion a culture of safeguarding, inclusion, and customer empowerment. What we re looking for CIH Level 3 already achieved, working towards or willing to do so. Good knowledge and experience overseeing complex ASB & Community Safety case management. Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014 Up to date knowledge of the regulatory environment Experience of building positive relationships with Local Authority partners and other key stakeholders Able to use housing systems effectively Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges Able to travel around a large geographical area as required A full UK driving license is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Closing Date: 20th April 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future.

Job Title: Housing Officer Location: London Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in London is seeking a Housing Officer to support the effective management of residential housing across the borough. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services within an urban environment. About the Role You will play a key role in delivering a high-quality housing management service to a diverse community, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners. Key Responsibilities Managing a portfolio of residential properties across the borough Acting as the primary point of contact for tenants and residents Supporting tenancy management, including sign-ups, changes, and sustainment Conducting regular estate inspections and tenancy visits Handling anti-social behaviour cases and resolving tenant disputes Liaising with repairs teams, contractors, and support services Ensuring properties and communal areas are maintained to a high standard Promoting a safe, clean, and positive living environment About You The council is looking to hear from candidates who have: Experience working in housing management, tenancy support, or housing officer roles Strong communication and interpersonal skills, with the ability to engage diverse communities A proactive and tenant-focused approach Experience dealing with anti-social behaviour and complex tenancy issues Ability to work collaboratively with internal departments and external agencies Knowledge of housing legislation and best practices (desirable) Apply If you have experience in housing management or tenant support and are looking for an opportunity within a Local Authority setting in London, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity.

4Recruitment Services are seeking a Resident Liaison & Safety Officer for our clientbased in High Wych, Hertfordshire. The role will require some travelling between sites including Braintree, High Wych, Bishops Stortford. Our client provides retirement housing for people over the age of 55. You will be required to: Ensure the safety and security of the property Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required. Access is provided to facilitate maintenance and servicing requirements to communal areas Dealing wIth any with anti social behaviour. This role is perfect for someone with facilities management experience who is committed to ensuring the safety, security, and well-being of residents in retirement housing. DUTIES AND RESPONSIBILITIES INCLUDE: To be a key-holder for the building and ensure security of the communal areas and facilities To be the first point of contact and manage access to the building for residents, contractors and visitors Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment Allow access to utility companies for essential maintenance and servicing of equipment Manage and monitor the laundry facilities & communal areas Monitor and facilitate resolution of complaints relating to communal areas and facilities Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment Monitor and advise tenants on the management of their rent accounts and arrears Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues Raise repairs, facilitate access and guidance to the affected areas for contractors Complete water testing in communal areas Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors Manage or provide gritting at the property in line with the service gritting plan as required Carry out health and safety inspections of the building and record the outcomes in line with service standards Monitoring accidents, incidents and near misses in line with the clients health and safety procedures ESSENTIAL REQUIREMENTS INCLUDE: Facilities management experience Excellent customer services skills Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements Knowledge and understanding of the housing/building management sector Understanding or experience of health and safety issues and management Must have be able to drive & have car business insurance Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Community Safety Officers Working Pattern: Full time Salary: £31,022 - £33,699 Hours per week: 37 (5 days over 7 working pattern, including evenings and weekends where required) Vacancy ID: (phone number removed) Location: Across the City of Sunderland 2 Permanent Positions 1 Fixed-Term Position (12 months) Join Our Community Safety Team Are you passionate about making a real difference in communities? Do you thrive in a role where every day is different, and where your actions help people feel safe, supported, and proud of where they live? Sunderland City Council s Community Safety Team plays a central role in delivering our bold vision for safer, stronger, and more resilient neighbourhoods. We are seeking a motivated and community-focused individuals to join the team as a Community Safety Officer, helping to deliver visible, impactful services that tackle anti-social behaviour, environmental crime, and public safety issues across the city. About the Role As a Community Safety Officer, you ll work at the heart of Sunderland s neighbourhoods to support our vision for safer, stronger, and more resilient communities. This is a highly visible and rewarding role that blends proactive engagement with robust enforcement, making a real difference to the quality of life for our residents. In this role, you will: Conduct targeted, high-visibility patrols to deter and respond to issues affecting community safety Investigate complaints relating to anti-social behaviour, environmental crime, and public protection, gathering and securing evidence in line with legal requirements Use a wide range of enforcement tools, including the issuing of Fixed Penalty Notices (FPNs), Community Protection Notices (CPNs), and other formal actions to address persistent issues Work closely with partner agencies such as Northumbria Police, alongside residents, elected members, and local businesses, to address complex and persistent community concerns Deliver education and prevention initiatives aimed at reducing anti-social behaviour and promoting responsible behaviours Support community resilience by encouraging local involvement, improving public confidence, and contributing to long-term problem-solving efforts This role combines frontline presence with professional casework, requiring excellent judgment, confidence, and a firm yet fair approach to enforcement and public engagement. What We re Looking For: Confident, community-minded individuals with: Experience in enforcement, compliance, or public protection (or a related field) Knowledge of relevant legislation, including anti-social behaviour legislation, the Environmental Protection Act 1990, and the Police and Criminal Evidence Act 1984 (PACE) Strong interpersonal and conflict resolution skills The ability to remain calm and professional in challenging situations A full UK driving licence (if applicable) A Level 4 qualification in a related field is desirable, where equivalent relevant experience will also be considered Please note that a Disclosure and Barring Service (DBS) check will be required prior to appointment. Why work for Sunderland City Council? Automatic enrolment into the Local Government Pension Scheme (LGPS), offering secure and flexible retirement benefits You ll receive 26 days annual leave (31 after 5 years continuous service), plus bank holidays, with the option to purchase additional leave through the Council s flexible benefits scheme Ongoing training, professional development, and career progression opportunities A supportive, collaborative, and inclusive working environment where your contribution makes a difference All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items. Closing date: 21 April 2026 at 23:59 To Apply If you feel you are a suitable candidate and would like to work for Sunderland City Council, please click apply to be redirected to our website to complete your application.

We're recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities. You'll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes. The successful candidate would need to be in the office 4 days a week, with 1 day working from home. The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Management teams through best practice sharing, learning sessions, and joint working. Key Requirements Professional qualification relevant to ASB and housing or significant experience within social housing and ASB. Strong knowledge of housing legislation, landlord obligations, and ASB legal tools. Experience preparing and presenting cases in Court, including knowledge of civil proceedings. Demonstrable experience of working in housing, delivering services to residents, and managing ASB cases. Excellent customer service and communication skills, with the ability to support vulnerable residents. Organised and able to manage a varied workload, prioritising effectively to meet deadlines. Experience of working within a local authority or housing provider, including engaging with Councillors, MPs, and other stakeholders. Confident IT user with proficiency in Microsoft Office. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you'll be a trusted presence and a force for good. What You'll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won't just be managing housing - you'll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off-site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are - a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You'll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You'll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days' holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salaryIf you require reasonable adjustments, please let us know.Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.If you're looking for a place to make a positive difference to society and your future, apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.REF-

Tenancy Specialist Manager North London 20.67 per hour (PAYE) About the Role: We are seeking an experienced Tenancy Specialist to provide expert support in tenancy fraud, anti-social behaviour (ASB), domestic abuse, and legal enforcement across North London. You will manage complex cases, work closely with field-based teams, and ensure effective investigation and enforcement action. Key Responsibilities: Investigate and manage tenancy fraud, sub-letting, and Right To Buy (RTB) fraud cases. Lead ASB case management, directing investigations and enforcement actions. Prepare legal files and manage legal action for tenancy enforcement, including court representation. Collaborate with neighbourhood response officers, police, solicitors, and external agencies to gather evidence and ensure coordinated responses. Support victims of domestic abuse and manage complex tenancy cases, such as successions and end-of-tenancy reviews. Experience & Skills: Strong knowledge of housing law, tenancy fraud, ASB, and legal disrepair. Proven experience in investigative interviewing, case management, and court representation. Excellent communication, problem-solving, and stakeholder liaison skills. Ability to travel regionally and work flexibly, including early mornings or evenings. Desirable: Counter Fraud Specialist qualification or BTEC in Community Safety. Why Apply? Opportunity to make a real impact in housing compliance and tenant support. Collaborative and supportive team environment. Competitive PAYE rate of 20.67 per hour. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects.

We are currently recruiting for an experienced Housing Officer to join a well-established organisation in Essex on an initial 8 week temporary contract followed by a 12 month fixed term contract. During the temporary period you will be on an hourly rate. Key Responsibilities: Managing a designated patch of properties and tenants Delivering a high-quality housing management service Handling tenancy-related matters including sign-ups, terminations, and breaches Managing low-level anti-social behaviour (ASB) cases Supporting the management of rent arrears , including monitoring accounts and engaging with tenants to agree repayment plans Conducting property inspections and estate visits Supporting tenants with sustainment and signposting to relevant services Liaising with internal teams and external agencies Requirements: Previous experience in a Housing Officer or similar role Experience dealing with rent arrears and income collection Knowledge of housing legislation and tenancy management Experience handling low-level ASB cases Excellent communication and interpersonal skills Ability to manage a varied workload independently Full UK driving licence and access to a vehicle (desirable) If you are an experienced Housing professional available at short notice and looking for your next opportunity, we would love to hear from you.

About the Role We are currently recruiting for an experienced Housing Officer to join a fast-paced, generic housing team. This is a varied, hands-on position suited to a confident professional who is comfortable managing their own caseload and dealing with a wide range of tenancy-related matters. This is a fully office and patch-based role, requiring regular on-site presence and direct engagement with residents. Key Responsibilities Tenancy Management Manage a portfolio of tenancies, ensuring residents adhere to tenancy agreements Carry out tenancy audits and routine property inspections Respond to general tenancy enquiries and resolve issues effectively Income & Arrears Management Monitor rent accounts and take appropriate action to address arrears Support residents experiencing financial hardship and refer to support services where appropriate Anti-Social Behaviour (ASB) Investigate reports of ASB and manage cases through to resolution Work in partnership with relevant agencies and take enforcement action where required Safeguarding & Complex Cases Identify and manage complex tenancy issues, including vulnerable residents and hoarding cases Liaise with external partners such as police, social care, and health services to provide coordinated support Customer Service & Administration Provide responsive and professional customer service, including phone and casework support Maintain accurate records, case notes, and documentation Ensure all work is carried out in line with policies and procedures Person Specification Essential Experience & Skills: Demonstrable experience working as a Housing Officer within a UK Local Authority Strong knowledge of tenancy management, rent arrears recovery, and ASB case handling Experience managing complex and sensitive cases Ability to work independently and manage a diverse workload Excellent communication and interpersonal skills Experience working with external partners such as police, social services, and healthcare professionals If you're interested please apply.

Housing Officer Burton upon Trent Up to £32,115 37 hours per week 1 x Permanent Role, 1 x Maternity Cover 37 hours per week 1 x Permanent Role, 1 x Maternity Cover We are looking for a Housing Officer to be part of a professional team providing customer focused housing management services to our general needs tenants. The successful candidate will be highly motivated and will have sound practical experience of delivering of housing management in a fast-paced environment. You will be used to keeping up to date with legislation, regulatory requirements and best practice. As an ambassador for Trent & Dove, building relationships with our customers and a range of different agencies is a key part of the role, with the aim of delivering exceptional housing management services. This post offers an excellent opportunity to play a key role in achieving our objectives to provide homes and services that transform homes, lives and communities. You will do this by ensuring that our estates and communities are allowed to thrive through the effective management of anti-social behaviour, sustaining tenancies, supporting community engagement and ensuring our homes remain compliant with relevant legislation concerning gas and electrical safety. You will have: A strong customer focus Excellent problem-solving abilities Great communication skills The ability to work to targets and deadlines. Due to the nature of the role, you must have a driving licence and access to a vehicle. Closing Date: 8th April We welcome applications from all sections of the community.

Senior Housing Officer - Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially . Key Responsibilities Lead, motivate, and develop a team of Housing Officers Monitor and control team budgets in line with financial regulations Work strategically with other departments to support neighbourhood plans Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes Embed a strong culture of customer focus, ensuring service standards are met Oversee case management for nuisance and anti-social behaviour Support front-line officers in addressing vulnerability and signposting residents to appropriate services Build positive relationships with residents, councillors, MPs, police, and third-sector partners Ensure compliance with equality, diversity, and health and safety policies About You Essential Skills & Experience: Proven experience in housing management, including team leadership Strong performance management and people development skills Ability to manage budgets and resources effectively Excellent communication and stakeholder management skills Experience in enforcing tenancy agreements and leasehold covenants Knowledge of anti-social behaviour case management Understanding of vulnerability issues and signposting Ability to work collaboratively across departments and with external partners Qualifications: Relevant housing or management qualification desirable but not essential Candidate Requirements Required Documents at Submission: Proof of eligibility to work in the UK Confidentiality Agreement Supporting Documents on Offer Acceptance: Criminal Convictions Declaration Contract / Key Information Document 3 Years of References / Work History Interview Details Target Interview Date: 13 April 2026 (On-site) Interview Location: Woodford Green, IG8 0AG Interview Process: A single-stage, informal interview lasting approximately 30 minutes. Questions will be asked to assess your experience, knowledge, and suitability for the role.

Housing Officer - covering the Gloucestershire area 28,000 - 32,000pa + Excellent Benefits Package Full-Time Permanent We are currently seeking a dedicated and proactive Housing Officer to join our client - an independent and expanding organisation providing high-quality accommodation services to a wide range of clients across the UK. With a strong presence in both central and local government sectors, as well as within charitable organisations, our client is continuing to grow and develop its services nationally. This exciting opportunity is for someone who is ideally based to be able to cover the area of Gloucestershire and offers a fully remote working model that requires you to be out in the field on a daily basis within the Gloucestershire area. You will have the autonomy to plan your own schedule of calls and visits and manage your own day-to-day responsibilities, with regular community visits to support and manage service users. About the Role As a Housing Officer, you will be responsible for managing a portfolio of up to 250 service users living within their large sites. Once you join, you will be assigned your caseload and will take ownership of delivering direct support and property management. This includes carrying out property inspections, resolving tenancy issues, liaising with external agencies, and ensuring compliance with housing standards. This is an ideal role for someone who is self-motivated, organised, and passionate about supporting others in a community setting. Key Responsibilities Deliver high-quality housing management and tenancy support to a defined group of service users Conduct property visits and ensure housing standards are maintained Resolve tenancy issues, including complaints, breaches, or anti-social behaviour Liaise with local authorities, support agencies, and landlords Maintain accurate records and reporting in line with company procedures Work independently to manage your diary, appointments, and caseload effectively What We're Looking For Previous experience in a Housing Officer or similar support-focused role is essential Strong communication, problem-solving, and organisational skills Ability to work remotely with minimal supervision A full UK Driving Licence is essential (DVLA checks will be conducted) The successful applicant will be subject to enhanced DBS checks This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at (url removed) for further information. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

ASB Officer Hourly Rate: 20.67 PAYE Location: Hybrid working (N5) Job Type: 2x Temporary positions full time (2 months with potential extension) We are seeking 2x ASB Officers to join a large Housing Association based in N2. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for this ASB Officer position, please submit your CV detailing your relevant experience.

ASB Officer Hourly Rate: 24.79 PAYE or 31.55 Umbrella Location: Hybrid working (N5) Job Type: 2x Temporary positions full time (2 months with potential extension) We are seeking 2x ASB Officers to join a large Housing Association based in N2. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required. Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary. Strong organisational and communication skills, capable of handling multiple tasks simultaneously. Basic DBS required To apply for this ASB Officer position, please submit your CV detailing your relevant experience.

Housing Officer Location: Brent Job Type: Full-time temp until March 2027 Rate of pay: 22.41 PAYE or 29.51 Umbrella per hour We are seeking a Housing Officer to oversee a portfolio of housing, ensuring high-quality tenancy management, maximising tenant satisfaction, and maintaining compliance with all statutory and regulatory requirements. This role is pivotal in managing the tenant journey from let to re-let, ensuring tenants live in safe, suitable, and affordable homes. Day-to-Day Responsibilities: Manage all aspects of the tenancy lifecycle, ensuring a high level of service and tenant engagement. Handle complex cases with a proactive and commercial approach to deliver successful outcomes. Maintain up-to-date and accurate resident records and data, ensuring all interactions are recorded Act as the primary contact for the landlord, maintaining strong relationships with tenants and stakeholders. Lead on estate walkabouts, community meetings, and action plans, ensuring high standards and timely completion of works. Promote digital inclusion, assisting tenants in using online platforms for rent payments and service requests. Support tenants in financial management, ensuring access to benefits and services to meet their rental obligations. Conduct regular health and safety inspections, focusing on compliance and tenant safety. Manage legal processes related to tenancy enforcement and represent the landlord in court cases as necessary. Develop a deep understanding of tenant support needs, linking them to appropriate services. Manage anti-social behaviour and other community issues effectively, using a trauma-informed approach. Required Skills & Qualifications: Proven experience in housing or tenancy management. Strong understanding of housing laws and tenant rights. Excellent communication and interpersonal skills. Ability to work independently with a high degree of autonomy. Proficient in using IT and communication systems for mobile working. Experience in handling legal aspects of tenancy and property management. To apply for the Housing Officer position, please submit your CV detailing your relevant experience in this role.