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housing officer
4Recruitment Services
Lettings Officer
4Recruitment Services Brent, London
4Recruitment Services are seeking to recruit an exeperienced Lettings Officer for our client based in Wembley. JOB PURPOSE: To co-ordinate the process of letting all void properties from receipt of notification of tenancy termination to sign up of new tenancy. To maximise rental income by ensuring that targets for re-letting empty homes are met. Provide a proactive, professional service for voids and lettings. Aiming to be one step ahead of the process at all times, pre-empting queries with timely updates either through system records or direct communications. DUTIES AND RESPONSIBILITIES INCLUDE: To arrange a carry out all viewings and sign ups with customers. To provide an efficient administrative function, including compiling and logging data, and responding to customers enquiries and complaints and assisting the Voids Team to deliver an excellent service across all areas. To deliver a customer focused letting service associated with letting a range of tenure types. Be the first point of contact for all queries that may arise within the team, ensuring information and responses are turned around in a timely manner and in accordance with procedures, standards and targets for performance and customer satisfaction. Manage all documentation and preparations required for viewings, sign ups and property receipt and handover. Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer. Aim to promote self-sufficiency in our services while offering support to those that need extra help. Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer, which meet or exceed customers expectations. Liaise with customers and internal stakeholders to facilitate a seamless end-to-end lettings process. Provide all customers with a clear and consistent level of information to facilitate a clear understanding of obligations when ending a tenancy, signing new tenancy agreements, enforce tenancy agreement terms, and recharge with outgoing tenants. Improve the collection of people and property related data including photographs throughout lettings process and enter it into relevant systems. Offer proactive resolution of customers complaints and members enquiries regarding the service ensuring all issues are remedied and a formal response is provided concluding the case within the legislative framework. Coordinate bookings and appointments to ensure smooth progression of voids works in multi-agency setting. Ensure records are kept up to date and information circulated to all relevant stakeholders including contractors, Housing Needs, Neighbourhood Services, Rent Accounting, Adaptations and Regeneration teams. To input void and maintenance specifications received from surveyors/contractors and other sections of the Council. Liaising with contractors and clients at local level, attending and minuting meetings as and when required. Be responsible for identifying properties or types of properties which are becoming hard to let and discuss innovation as to ensure properties continue to be let meeting needs of customers. ESSENTIAL REQUIREMENTS INCLUDE: Experience of social housing, voids, lettings, tenancy management or property services would be highly desirable. Experience of working in a customer-focused administrative or housing environment. Excellent organisational and time-management skills. The ability to manage a high volume of work and meet deadlines and performance The ability to build effective working relationships with internal and external stakeholders. Experience of coordinating contractors, appointments, works or services would be advantageous. Good IT and data-management skills, with the ability to use relevant systems and maintain accurate records. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
02/10/2026
Contract
4Recruitment Services are seeking to recruit an exeperienced Lettings Officer for our client based in Wembley. JOB PURPOSE: To co-ordinate the process of letting all void properties from receipt of notification of tenancy termination to sign up of new tenancy. To maximise rental income by ensuring that targets for re-letting empty homes are met. Provide a proactive, professional service for voids and lettings. Aiming to be one step ahead of the process at all times, pre-empting queries with timely updates either through system records or direct communications. DUTIES AND RESPONSIBILITIES INCLUDE: To arrange a carry out all viewings and sign ups with customers. To provide an efficient administrative function, including compiling and logging data, and responding to customers enquiries and complaints and assisting the Voids Team to deliver an excellent service across all areas. To deliver a customer focused letting service associated with letting a range of tenure types. Be the first point of contact for all queries that may arise within the team, ensuring information and responses are turned around in a timely manner and in accordance with procedures, standards and targets for performance and customer satisfaction. Manage all documentation and preparations required for viewings, sign ups and property receipt and handover. Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer. Aim to promote self-sufficiency in our services while offering support to those that need extra help. Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer, which meet or exceed customers expectations. Liaise with customers and internal stakeholders to facilitate a seamless end-to-end lettings process. Provide all customers with a clear and consistent level of information to facilitate a clear understanding of obligations when ending a tenancy, signing new tenancy agreements, enforce tenancy agreement terms, and recharge with outgoing tenants. Improve the collection of people and property related data including photographs throughout lettings process and enter it into relevant systems. Offer proactive resolution of customers complaints and members enquiries regarding the service ensuring all issues are remedied and a formal response is provided concluding the case within the legislative framework. Coordinate bookings and appointments to ensure smooth progression of voids works in multi-agency setting. Ensure records are kept up to date and information circulated to all relevant stakeholders including contractors, Housing Needs, Neighbourhood Services, Rent Accounting, Adaptations and Regeneration teams. To input void and maintenance specifications received from surveyors/contractors and other sections of the Council. Liaising with contractors and clients at local level, attending and minuting meetings as and when required. Be responsible for identifying properties or types of properties which are becoming hard to let and discuss innovation as to ensure properties continue to be let meeting needs of customers. ESSENTIAL REQUIREMENTS INCLUDE: Experience of social housing, voids, lettings, tenancy management or property services would be highly desirable. Experience of working in a customer-focused administrative or housing environment. Excellent organisational and time-management skills. The ability to manage a high volume of work and meet deadlines and performance The ability to build effective working relationships with internal and external stakeholders. Experience of coordinating contractors, appointments, works or services would be advantageous. Good IT and data-management skills, with the ability to use relevant systems and maintain accurate records. Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)
Hamilton Woods
Lettings and Leasehold Manager
Hamilton Woods
Lettings and Leasehold Manager Kirklees / Hybrid Permanent 37 hours per week 47,000 Hamilton Woods Associates are currently working with a renowned housing provider in West Yorkshire to recruit to a Lettings and Leasehold Manager on a permanent basis. Two days a week will be required in their offices in Kirklees, with three days working from home. The team consists of four generic Housing Officers, and a Lettings and Leasehold Officer. Responsibilities of the Lettings and Leasehold Manager includes: Acting as lead on the organisations lettings, leasehold and tenancy management, ensuring tenants receive an excellent level of service Managing and mentoring a team of four Housing Officers and a Lettings and Leasehold Officer Leading on plans for tenancy and estate visits and neighbourhood activities Leading and overseeing marketing, allocation and letting of properties Investigating complaints and providing responses in accordance with policy and procedures. Gaining and utilising customer insight and feedback Contributing to policy development, developing procedures and ensuring best practice Monitoring, measuring and quality checking performance Requirements of the Lettings and Leasehold Manager includes: Experience within a similar housing management related role at supervisory or management level Excellent knowledge of tenancy management, and/ or lettings and leasehold management Full UK Driving License and access to own vehicle To be considered for this exciting role, please contact Bethan Hall - Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
02/10/2026
Full time
Lettings and Leasehold Manager Kirklees / Hybrid Permanent 37 hours per week 47,000 Hamilton Woods Associates are currently working with a renowned housing provider in West Yorkshire to recruit to a Lettings and Leasehold Manager on a permanent basis. Two days a week will be required in their offices in Kirklees, with three days working from home. The team consists of four generic Housing Officers, and a Lettings and Leasehold Officer. Responsibilities of the Lettings and Leasehold Manager includes: Acting as lead on the organisations lettings, leasehold and tenancy management, ensuring tenants receive an excellent level of service Managing and mentoring a team of four Housing Officers and a Lettings and Leasehold Officer Leading on plans for tenancy and estate visits and neighbourhood activities Leading and overseeing marketing, allocation and letting of properties Investigating complaints and providing responses in accordance with policy and procedures. Gaining and utilising customer insight and feedback Contributing to policy development, developing procedures and ensuring best practice Monitoring, measuring and quality checking performance Requirements of the Lettings and Leasehold Manager includes: Experience within a similar housing management related role at supervisory or management level Excellent knowledge of tenancy management, and/ or lettings and leasehold management Full UK Driving License and access to own vehicle To be considered for this exciting role, please contact Bethan Hall - Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
Belmont Recruitment
Homeownership Officer
Belmont Recruitment
Good Afternoon, I am currently representing Waltham Forest Council who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Homeownership Officer this role will be based at: E17 4JF, Usually Tuesdays in the office with the rest WFH. The right candidate will: Provide information, support and guidance in relation to service charges, major works, the lease and associated legislation to leaseholders, shared owners and other housing staff. Whilst dealing with enquiries and disputes with regards to service charges and major works. Assist collection officers to maximise the recovery of homeowner rents, service charges/major works and other related income to maintain the viability of the Housing Revenue Account (HRA). Undertake consultations under section 20 of the Landlord and Tenants Act 1985 (as amended) ensuring compliance with the leases and associated legislation We require the following: Must have leasehold Management experience and S20 consultation experience is essential Must demonstrate working knowledge of Excel Basic Functions (X look up and Sumif and Mail Merge Management via word To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
02/10/2026
Contract
Good Afternoon, I am currently representing Waltham Forest Council who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Homeownership Officer this role will be based at: E17 4JF, Usually Tuesdays in the office with the rest WFH. The right candidate will: Provide information, support and guidance in relation to service charges, major works, the lease and associated legislation to leaseholders, shared owners and other housing staff. Whilst dealing with enquiries and disputes with regards to service charges and major works. Assist collection officers to maximise the recovery of homeowner rents, service charges/major works and other related income to maintain the viability of the Housing Revenue Account (HRA). Undertake consultations under section 20 of the Landlord and Tenants Act 1985 (as amended) ensuring compliance with the leases and associated legislation We require the following: Must have leasehold Management experience and S20 consultation experience is essential Must demonstrate working knowledge of Excel Basic Functions (X look up and Sumif and Mail Merge Management via word To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Reed Specialist Recruitment
Housing Manager
Reed Specialist Recruitment Wembley, Middlesex
Housing Officer Hourly Rate: 30.06 (Umbrella) Location: Chalkhill, London Job Type: Temporary, Hybrid (Flexible Working) We are recruiting on behalf of a prominent housing provider for a Housing Officer to manage and coordinate housing and estate services within a defined geographical patch in Chalkhill, London. This role requires a proactive individual who can drive and is committed to delivering high-standard services that meet the diverse needs of customers. Day-to-day of the role: Develop and maintain local multi-agency links to deliver efficient, coordinated services. Manage complaints effectively and maintain high customer service standards. Engage with local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders. Lead tenant and resident associations, ensuring satisfactory outcomes for residents and the organisation. Conduct regular estate inspections and monitor service contracts to ensure high standards. Manage complex tenancy and lease-related issues, including handling anti-social behaviour (ASB) cases and tenancy enforcement. Conduct viewings, manage new tenancy sign-ups, and ensure the well-being of new customers. Required Skills & Qualifications: Strong communication skills, both written and verbal. Experience managing Leasehold & shared ownership tenures. Knowledge of housing and anti-social behaviour related legislation, including service charges. Ability to build and sustain working relationships with key stakeholders. Proven record of delivering excellent customer-focused services. Must have a driving licence as considerable independent travel is required. To apply for this Housing Officer position, please submit your CV your relevant experience and why you are interested in this role.
02/10/2026
Contract
Housing Officer Hourly Rate: 30.06 (Umbrella) Location: Chalkhill, London Job Type: Temporary, Hybrid (Flexible Working) We are recruiting on behalf of a prominent housing provider for a Housing Officer to manage and coordinate housing and estate services within a defined geographical patch in Chalkhill, London. This role requires a proactive individual who can drive and is committed to delivering high-standard services that meet the diverse needs of customers. Day-to-day of the role: Develop and maintain local multi-agency links to deliver efficient, coordinated services. Manage complaints effectively and maintain high customer service standards. Engage with local stakeholders and respond to enquiries from MPs, Councillors, and other stakeholders. Lead tenant and resident associations, ensuring satisfactory outcomes for residents and the organisation. Conduct regular estate inspections and monitor service contracts to ensure high standards. Manage complex tenancy and lease-related issues, including handling anti-social behaviour (ASB) cases and tenancy enforcement. Conduct viewings, manage new tenancy sign-ups, and ensure the well-being of new customers. Required Skills & Qualifications: Strong communication skills, both written and verbal. Experience managing Leasehold & shared ownership tenures. Knowledge of housing and anti-social behaviour related legislation, including service charges. Ability to build and sustain working relationships with key stakeholders. Proven record of delivering excellent customer-focused services. Must have a driving licence as considerable independent travel is required. To apply for this Housing Officer position, please submit your CV your relevant experience and why you are interested in this role.
Hamilton Woods
Housing Manager
Hamilton Woods
Housing Manager Kirklees / Hybrid Permanent 37 hours per week 47,000 Hamilton Woods Associates are currently working with a renowned housing provider in West Yorkshire to recruit to a Housing Manager on a permanent basis. Two days a week will be required in their offices in Kirklees, with three days working from home. The team consists of four generic Housing Officers, and a Lettings and Leasehold Officer. Responsibilities of the Housing Manager includes: Acting as lead on the organisations lettings, leasehold and tenancy management, ensuring tenants receive an excellent level of service Managing and mentoring a team of four Housing Officers and a Lettings and Leasehold Officer Leading on plans for tenancy and estate visits and neighbourhood activities Leading and overseeing marketing, allocation and letting of properties Investigating complaints and providing responses in accordance with policy and procedures. Gaining and utilising customer insight and feedback Contributing to policy development, developing procedures and ensuring best practice Monitoring, measuring and quality checking performance Requirements of the Housing Manager includes: Experience within a similar housing management related role at supervisory or management level Excellent knowledge of tenancy management, and/ or lettings and leasehold management Full UK Driving License and access to own vehicle To be considered for this exciting role, please contact Bethan Hall - Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
02/10/2026
Full time
Housing Manager Kirklees / Hybrid Permanent 37 hours per week 47,000 Hamilton Woods Associates are currently working with a renowned housing provider in West Yorkshire to recruit to a Housing Manager on a permanent basis. Two days a week will be required in their offices in Kirklees, with three days working from home. The team consists of four generic Housing Officers, and a Lettings and Leasehold Officer. Responsibilities of the Housing Manager includes: Acting as lead on the organisations lettings, leasehold and tenancy management, ensuring tenants receive an excellent level of service Managing and mentoring a team of four Housing Officers and a Lettings and Leasehold Officer Leading on plans for tenancy and estate visits and neighbourhood activities Leading and overseeing marketing, allocation and letting of properties Investigating complaints and providing responses in accordance with policy and procedures. Gaining and utilising customer insight and feedback Contributing to policy development, developing procedures and ensuring best practice Monitoring, measuring and quality checking performance Requirements of the Housing Manager includes: Experience within a similar housing management related role at supervisory or management level Excellent knowledge of tenancy management, and/ or lettings and leasehold management Full UK Driving License and access to own vehicle To be considered for this exciting role, please contact Bethan Hall - Director at Hamilton Woods on (phone number removed) or apply online with a covering note of your experience and suitability referencing BH 4884. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot reply to everyone with feedback directly and please consider your application unsuccessful
Informed Recruitment
Technical Support Officer - Housing, Property, Asset Management
Informed Recruitment City, Birmingham
Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework submissions and proposals; maintaining the benchmark pricing register; cost estimation; reporting; internal communications; tender scoring and evaluation; and keeping up to date with new sector developments and legislative updates. Must Have Previous operational and technical experience working within Social Housing or for a consultancy supplying the sector. Experience covering property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation. Project coordination/management and technical specification development An understanding of CDM and Health & Safety regulations Good cost management and skills in achieving best value Nice to Have Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance. Knowledge of residential development in the social housing sector. Experience in managing compliant procurement projects in Construction or Asset Management. Market costs, cost models, and contract payment mechanisms within social housing asset management. A working understanding of construction contracts. A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar. Office 365 application proficiency including MS Excel. As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail; you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward-thinking and someone who strives for excellence. This role is hybrid based, with a regular presence required in the office in Birmingham on a 50/50 split ration with working from home. This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
02/10/2026
Full time
Do you have a background working within the social or affordable housing sector? Do you have experience of property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Officer for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers. The main purpose of the role will be to provide operational support to the technical team to allow them to facilitate operational procurements. Your day-to-day activities will include supporting the review of technical specification to ensure that they meet operational requirements; research to help the development of technical specifications; maintain core specification documentation; stakeholder engagement; the scrutinisation of tender submissions; quality check framework submissions and proposals; maintaining the benchmark pricing register; cost estimation; reporting; internal communications; tender scoring and evaluation; and keeping up to date with new sector developments and legislative updates. Must Have Previous operational and technical experience working within Social Housing or for a consultancy supplying the sector. Experience covering property asset management, technical services and specifications, property management, decent homes and/or property defects or remediation. Project coordination/management and technical specification development An understanding of CDM and Health & Safety regulations Good cost management and skills in achieving best value Nice to Have Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance. Knowledge of residential development in the social housing sector. Experience in managing compliant procurement projects in Construction or Asset Management. Market costs, cost models, and contract payment mechanisms within social housing asset management. A working understanding of construction contracts. A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar. Office 365 application proficiency including MS Excel. As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for detail; you will be able to analyse data to reach clear conclusions and write clear evidence-based reports. You will also be a dedicated team player, reliable, forward-thinking and someone who strives for excellence. This role is hybrid based, with a regular presence required in the office in Birmingham on a 50/50 split ration with working from home. This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision. Interview slots are available for suitable candidates, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
4Recruitment Services
Housing Maintenance Officer
4Recruitment Services Horsham, Sussex
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday Friday, 9:00am 5:00pm Start date: Immediate Location: Horsham, with 2 3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
02/10/2026
Contract
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday Friday, 9:00am 5:00pm Start date: Immediate Location: Horsham, with 2 3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Southern Housing
Housing Officer
Southern Housing Portsmouth, Hampshire
We are looking for a Housing Officer to join our team. As a Housing Officer, you'll play a key role in helping residents sustain successful tenancies and thrive in safe, well-maintained communities. Working at the heart of our neighbourhoods, you'll build strong relationships with residents, provide practical housing advice and support, manage a varied caseload, and work collaboratively with internal teams and external partners to resolve issues and improve outcomes. From tenancy management and safeguarding to neighbourhood improvement and resident wellbeing, you'll take a proactive, customer-focused approach to delivering excellent housing services and creating communities where people are proud to live. Principal duties and responsibilities include, but are not limited to: Conduct property viewings, working closely with colleagues to minimise void turnaround times and prepare homes for new residents. Manage tenancy enforcement processes, including preparing legal documentation, serving notices and attending court hearings where required. Carry out neighbourhood inspections and lead local initiatives to improve estate standards, resident satisfaction and community wellbeing. Support income recovery by working alongside the Income Team to maximise rent and service charge collection. Ensure compliance with health and safety requirements, including facilitating access for statutory inspections and completing relevant risk assessments and actions. This is a full-time opportunity, working 35 hours per week . The successful candidate will be based at our Mount Pleasant hub, Bracknell or Hooper Court Hub, Portsmouth , with regular travel across Berkshire and Hampshire. You'll have the opportunity for hybrid working as agreed with your line manager. What you'll need: Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. Proven experience of following processes, using initiative, and delivering excellent customer service. Professional curiosity to identify residents with complex support needs. Meets targets and deadlines, able to prioritise workloads and work under pressure showing persistence and determination when setbacks occur. Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. Ability to work effectively as part of a team, working in an agile environment. A full UK driving licence and access to a vehicle are essential, as this role requires regular travel across our communities, home visits, and attendance at various locations. In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible. Closing Date: Thursday 15th October 2026 at 23:59 Interviews: Thursday 29th October 2026 Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
02/10/2026
Full time
We are looking for a Housing Officer to join our team. As a Housing Officer, you'll play a key role in helping residents sustain successful tenancies and thrive in safe, well-maintained communities. Working at the heart of our neighbourhoods, you'll build strong relationships with residents, provide practical housing advice and support, manage a varied caseload, and work collaboratively with internal teams and external partners to resolve issues and improve outcomes. From tenancy management and safeguarding to neighbourhood improvement and resident wellbeing, you'll take a proactive, customer-focused approach to delivering excellent housing services and creating communities where people are proud to live. Principal duties and responsibilities include, but are not limited to: Conduct property viewings, working closely with colleagues to minimise void turnaround times and prepare homes for new residents. Manage tenancy enforcement processes, including preparing legal documentation, serving notices and attending court hearings where required. Carry out neighbourhood inspections and lead local initiatives to improve estate standards, resident satisfaction and community wellbeing. Support income recovery by working alongside the Income Team to maximise rent and service charge collection. Ensure compliance with health and safety requirements, including facilitating access for statutory inspections and completing relevant risk assessments and actions. This is a full-time opportunity, working 35 hours per week . The successful candidate will be based at our Mount Pleasant hub, Bracknell or Hooper Court Hub, Portsmouth , with regular travel across Berkshire and Hampshire. You'll have the opportunity for hybrid working as agreed with your line manager. What you'll need: Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. Proven experience of following processes, using initiative, and delivering excellent customer service. Professional curiosity to identify residents with complex support needs. Meets targets and deadlines, able to prioritise workloads and work under pressure showing persistence and determination when setbacks occur. Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. Ability to work effectively as part of a team, working in an agile environment. A full UK driving licence and access to a vehicle are essential, as this role requires regular travel across our communities, home visits, and attendance at various locations. In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible. Closing Date: Thursday 15th October 2026 at 23:59 Interviews: Thursday 29th October 2026 Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Build Recruitment
Resident Liaison Officer
Build Recruitment
Resident Liaison Officer Salary: Up to £34,000 per annum Location: West Midlands, Coleshill A well-established organisation is recruiting for a Resident Liaison Officer (RLO) to join its growing team. This is an exciting opportunity to play a vital role on a key social housing refurbishment project, supporting residents throughout the full lifecycle of works being carried out in their homes. As an RLO, you ll be the main point of contact for residents ensuring they are well-informed, respected, and supported at every stage. You ll act as the bridge between site teams, contractors, and the local community, helping to deliver a high-quality customer experience while ensuring minimal disruption to people s day-to-day lives. What will you deliver? Build and maintain positive relationships with residents affected by planned works, ensuring clear and regular communication throughout Provide information, advice, and support before, during and after works take place Work closely with Site and Project Managers to help coordinate access, programme updates and logistics Maintain accurate records of communications, access issues, complaints and resolutions Ensure vulnerable residents are identified and provided with appropriate support measures Organise and attend resident engagement meetings, including pre-start consultations and satisfaction surveys Respond promptly and professionally to queries, feedback and complaints, escalating where necessary Ensure all documentation, resident packs and correspondence are up to date and compliant Support the wider team in delivering a respectful, resident-first approach across all works Who are you? You have previous experience in a Resident Liaison Officer role or similar tenant/resident-facing position, such as housing officer, lettings support, or customer service within housing or construction You are an excellent communicator, able to build rapport and diffuse challenging situations with empathy and professionalism You re confident working independently and managing multiple tasks and stakeholders You are organised, detail-focused, and confident maintaining records and handling sensitive information You understand the needs of residents in social housing and are committed to delivering high standards of service A full UK driving licence is preferred What can we offer you? Salary of up to £34,000 per annum 24 days annual leave, plus public holidays Life cover equivalent to 2x annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme and holiday purchase options Two corporate social responsibility days per year A broad range of learning and development opportunities, including professional qualifications and support programmes A supportive working culture and access to employee assistance resources
02/10/2026
Full time
Resident Liaison Officer Salary: Up to £34,000 per annum Location: West Midlands, Coleshill A well-established organisation is recruiting for a Resident Liaison Officer (RLO) to join its growing team. This is an exciting opportunity to play a vital role on a key social housing refurbishment project, supporting residents throughout the full lifecycle of works being carried out in their homes. As an RLO, you ll be the main point of contact for residents ensuring they are well-informed, respected, and supported at every stage. You ll act as the bridge between site teams, contractors, and the local community, helping to deliver a high-quality customer experience while ensuring minimal disruption to people s day-to-day lives. What will you deliver? Build and maintain positive relationships with residents affected by planned works, ensuring clear and regular communication throughout Provide information, advice, and support before, during and after works take place Work closely with Site and Project Managers to help coordinate access, programme updates and logistics Maintain accurate records of communications, access issues, complaints and resolutions Ensure vulnerable residents are identified and provided with appropriate support measures Organise and attend resident engagement meetings, including pre-start consultations and satisfaction surveys Respond promptly and professionally to queries, feedback and complaints, escalating where necessary Ensure all documentation, resident packs and correspondence are up to date and compliant Support the wider team in delivering a respectful, resident-first approach across all works Who are you? You have previous experience in a Resident Liaison Officer role or similar tenant/resident-facing position, such as housing officer, lettings support, or customer service within housing or construction You are an excellent communicator, able to build rapport and diffuse challenging situations with empathy and professionalism You re confident working independently and managing multiple tasks and stakeholders You are organised, detail-focused, and confident maintaining records and handling sensitive information You understand the needs of residents in social housing and are committed to delivering high standards of service A full UK driving licence is preferred What can we offer you? Salary of up to £34,000 per annum 24 days annual leave, plus public holidays Life cover equivalent to 2x annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme and holiday purchase options Two corporate social responsibility days per year A broad range of learning and development opportunities, including professional qualifications and support programmes A supportive working culture and access to employee assistance resources
Howells Solutions Limited
Resident Liaison Officer
Howells Solutions Limited Northolt, Middlesex
Resident Liaison Officer - Social Housing Planned Works Based in Northolt Full time, permanent 30-35k+ car allowance ( 4000 per annum) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Northolt. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
02/10/2026
Full time
Resident Liaison Officer - Social Housing Planned Works Based in Northolt Full time, permanent 30-35k+ car allowance ( 4000 per annum) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Northolt. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!
DK Recruitment
Temporary Housing Officer
DK Recruitment Plymouth, Devon
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking. Interviews can be facilitated face-to-face or via Teams. If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you. Please contact Ellie Benson on (phone number removed) to hear more
02/10/2026
Seasonal
Temporary Housing Officer Location: Plymouth Duration: 8 weeks Hours: 37 hours per week Rate: Hourly Rate DOE We are currently recruiting for an experienced Housing Officer to join a housing provider in Plymouth on an 8-week temporary contract, with the potential for the role to suit candidates seeking flexible hybrid working. The role will focus on housing management and estate management, supporting a varied portfolio of approximately 600 properties across Plymouth. The accommodation includes supported accommodation, sheltered housing and bungalows for residents aged 60+. Key responsibilities: Manage a varied caseload of tenancy and estate management matters. Undertake estate inspections, tenancy visits and property-related meetings. Identify and resolve tenancy, estate and neighbourhood issues. Work proactively with residents and partner agencies. Manage anti-social behaviour cases where required. Maintain accurate records and ensure cases are progressed effectively. Build positive relationships with residents, colleagues and external stakeholders. Work across a defined patch while contributing to wider housing management services. About you: We are looking for a generic Housing Officer with solid housing management experience, ideally within social housing. You should have: Previous experience within social housing/housing management. Experience managing a varied tenancy/caseload. Strong communication and customer service skills. The ability to deal confidently and sensitively with a predominantly older resident group. Good knowledge of tenancy and estate management processes. The ability to work independently, prioritise workload and manage competing demands. A full driving licence and access to transport would be advantageous. Working arrangements: The role is 37 hours per week, with approximately 2 days office-based and the remainder split between patch-based working and homeworking. Interviews can be facilitated face-to-face or via Teams. If you are an experienced Housing Officer available for an immediate or short-term opportunity in Plymouth, we'd be keen to hear from you. Please contact Ellie Benson on (phone number removed) to hear more
RG Setsquare
Housing Officer
RG Setsquare Chelmsford, Essex
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Chelmsford who are looking to appoint a Housing Officer for the 6 weeks ongoing, at the rate of 26.25 per hour umbrella Job responsibilities We're looking for candidates with housing experience who are confident dealing with customers, resolving problems and working with tenancy-related matters. Key experience and knowledge: Good understanding of tenancies and housing management Experience dealing directly with customers and resolving housing-related issues Strong communication and customer service skills Ability to manage cases effectively and work to deadlines Experience with lettings would be advantageous Knowledge or experience of court applications/possession proceedings would be a bonus A full driving licence and access to a car is ideally required , as the role may involve travelling between properties/locations This is a great opportunity for an experienced Housing Officer to take on a short-term contract with an established organisation. Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.
02/10/2026
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Chelmsford who are looking to appoint a Housing Officer for the 6 weeks ongoing, at the rate of 26.25 per hour umbrella Job responsibilities We're looking for candidates with housing experience who are confident dealing with customers, resolving problems and working with tenancy-related matters. Key experience and knowledge: Good understanding of tenancies and housing management Experience dealing directly with customers and resolving housing-related issues Strong communication and customer service skills Ability to manage cases effectively and work to deadlines Experience with lettings would be advantageous Knowledge or experience of court applications/possession proceedings would be a bonus A full driving licence and access to a car is ideally required , as the role may involve travelling between properties/locations This is a great opportunity for an experienced Housing Officer to take on a short-term contract with an established organisation. Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.
Venn Group
Operations Manager - Planned Maintenance
Venn Group
We are seeking an Operations Manager - Planned Maintenance to work with a Local Authority in Cambridgeshire. This role sits within the Housing Assets team and is responsible for leading the delivery of planned maintenance, capital investment, retrofit, adaptations, and asset management programmes across the Council's housing stock. Reports to: Services Manager - Housing Assets Location: Cambridgeshire (Hybrid) Start: ASAP Duration: 6 Months+ Rate: Negotiable Key Responsibilities: Lead and manage the Council's Planned Maintenance service, ensuring works are programmed, delivered, and monitored effectively Oversee planned maintenance contracts, capital investment programmes, retrofit projects, aids and adaptations, and specialist property-related projects Manage and develop a multi-disciplinary team including Surveyors, Adaptations Surveyor, Lands Officer, and Retrofit Officers Lead on procurement, tendering, and contract management in accordance with financial regulations and standing orders Manage budgets, forecasting, financial appraisals, and programme performance reporting Ensure Decent Homes compliance and support the long-term sustainability of the housing stock Oversee stock condition data, asset management planning, and the delivery of the Council's 5-Year Maintenance Programme Lead on leaseholder works, Section 20 consultations, service charges, and Party Wall matters Ensure all health and safety requirements are met throughout the contract lifecycle Manage contractor performance and drive value for money across all maintenance and investment programmes Contribute to Housing Strategy, Housing Business Plan objectives, and wider service improvement initiatives Provide technical advice on structural issues, asset investment, and tenant alterations Ensure effective resident engagement, stakeholder consultation, and partnership working Requirements: Proven experience delivering planned maintenance, capital works, or housing asset management programmes Strong contract management, procurement, and project management experience Experience leading multi-disciplinary technical teams Knowledge of housing asset management, stock condition data, and strategic maintenance planning Experience working within a Local Authority, Housing Association, or wider public sector environment Strong financial management, budgeting, and forecasting experience Good understanding of building technology, housing maintenance, and compliance requirements Membership of RICS or CIOB (or working towards) is desirable Full UK Driving Licence and access to a vehicle for business use
02/10/2026
Full time
We are seeking an Operations Manager - Planned Maintenance to work with a Local Authority in Cambridgeshire. This role sits within the Housing Assets team and is responsible for leading the delivery of planned maintenance, capital investment, retrofit, adaptations, and asset management programmes across the Council's housing stock. Reports to: Services Manager - Housing Assets Location: Cambridgeshire (Hybrid) Start: ASAP Duration: 6 Months+ Rate: Negotiable Key Responsibilities: Lead and manage the Council's Planned Maintenance service, ensuring works are programmed, delivered, and monitored effectively Oversee planned maintenance contracts, capital investment programmes, retrofit projects, aids and adaptations, and specialist property-related projects Manage and develop a multi-disciplinary team including Surveyors, Adaptations Surveyor, Lands Officer, and Retrofit Officers Lead on procurement, tendering, and contract management in accordance with financial regulations and standing orders Manage budgets, forecasting, financial appraisals, and programme performance reporting Ensure Decent Homes compliance and support the long-term sustainability of the housing stock Oversee stock condition data, asset management planning, and the delivery of the Council's 5-Year Maintenance Programme Lead on leaseholder works, Section 20 consultations, service charges, and Party Wall matters Ensure all health and safety requirements are met throughout the contract lifecycle Manage contractor performance and drive value for money across all maintenance and investment programmes Contribute to Housing Strategy, Housing Business Plan objectives, and wider service improvement initiatives Provide technical advice on structural issues, asset investment, and tenant alterations Ensure effective resident engagement, stakeholder consultation, and partnership working Requirements: Proven experience delivering planned maintenance, capital works, or housing asset management programmes Strong contract management, procurement, and project management experience Experience leading multi-disciplinary technical teams Knowledge of housing asset management, stock condition data, and strategic maintenance planning Experience working within a Local Authority, Housing Association, or wider public sector environment Strong financial management, budgeting, and forecasting experience Good understanding of building technology, housing maintenance, and compliance requirements Membership of RICS or CIOB (or working towards) is desirable Full UK Driving Licence and access to a vehicle for business use
Velocity Recruitment
RLO
Velocity Recruitment Ealing, London
Resident Liaison Officer SHDF Location: Ealing, West London Salary: Up to £34,000 + Package Project: LB of Ealing - SHDF works A well-respected planned maintenance contractor is looking for an experienced Resident Liaison Officer to join their team on an SHDF programme for the London Borough of Ealing. The role will involve working across scattered properties throughout Ealing, supporting residents throughout the delivery of energy-efficiency and planned maintenance works. The Role Act as the main point of contact for residents. Manage resident queries, concerns and complaints. Keep residents informed of works, programmes and access requirements. Carry out resident visits and maintain accurate records. Liaise with the client, site teams and subcontractors. Help ensure works are delivered with minimal disruption to residents. About You Previous experience as an RLO within planned maintenance, social housing or SHDF works. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience working across scattered properties is desirable. Must have your own car Up to £65,000 + Package SHDF Ealing Long-term opportunity
02/10/2026
Full time
Resident Liaison Officer SHDF Location: Ealing, West London Salary: Up to £34,000 + Package Project: LB of Ealing - SHDF works A well-respected planned maintenance contractor is looking for an experienced Resident Liaison Officer to join their team on an SHDF programme for the London Borough of Ealing. The role will involve working across scattered properties throughout Ealing, supporting residents throughout the delivery of energy-efficiency and planned maintenance works. The Role Act as the main point of contact for residents. Manage resident queries, concerns and complaints. Keep residents informed of works, programmes and access requirements. Carry out resident visits and maintain accurate records. Liaise with the client, site teams and subcontractors. Help ensure works are delivered with minimal disruption to residents. About You Previous experience as an RLO within planned maintenance, social housing or SHDF works. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience working across scattered properties is desirable. Must have your own car Up to £65,000 + Package SHDF Ealing Long-term opportunity
BROOK STREET
Senior Property Services Officer
BROOK STREET Inverness, Highland
Senior Property Services Officer (Assets and Repairs) We have a fantastic opportunity to work with an industry leading Housing company here in the North of Scotland. Our client is looking for a Senior Property Services Officer. This is a permanent full time post. Our client is looking for someone with:- Demonstrable experience of working in a supervisory, senior or management position within a property related environment - facilities management, housing, construction, property management or engineering. Knowledge and understanding of responsive repairs, planned maintenance and asset management. Experience of managing contractors, monitoring performance and delivering services or projects against budgets and KPIs. Strong analytical, organisational and problem-solving skills, with the ability to interpret data to support decision-making. Excellent communication and leadership skills, with a customer-focused approach and the ability to build effective working relationships. Full UK driving licence is required, and access to a vehicle. Car allowance will be provided. Our client is offering:- Hybrid working. Enhanced annual leave Development and training opportunities. Flexible working hours. Employee benefit discount scheme. Company pension scheme. Access to an employee assistance program avail 24/7. Family friendly policies. If you are looking for a move and are currently in a management role in Property, Asset Management, Building or Quantity Surveying, Maintenance or Repairs/Senior Repairs Officer - please get in touch. This job could be for you. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
01/10/2026
Full time
Senior Property Services Officer (Assets and Repairs) We have a fantastic opportunity to work with an industry leading Housing company here in the North of Scotland. Our client is looking for a Senior Property Services Officer. This is a permanent full time post. Our client is looking for someone with:- Demonstrable experience of working in a supervisory, senior or management position within a property related environment - facilities management, housing, construction, property management or engineering. Knowledge and understanding of responsive repairs, planned maintenance and asset management. Experience of managing contractors, monitoring performance and delivering services or projects against budgets and KPIs. Strong analytical, organisational and problem-solving skills, with the ability to interpret data to support decision-making. Excellent communication and leadership skills, with a customer-focused approach and the ability to build effective working relationships. Full UK driving licence is required, and access to a vehicle. Car allowance will be provided. Our client is offering:- Hybrid working. Enhanced annual leave Development and training opportunities. Flexible working hours. Employee benefit discount scheme. Company pension scheme. Access to an employee assistance program avail 24/7. Family friendly policies. If you are looking for a move and are currently in a management role in Property, Asset Management, Building or Quantity Surveying, Maintenance or Repairs/Senior Repairs Officer - please get in touch. This job could be for you. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Randstad Construction & Property
Site Manager - Freelance - Kitchens and Bathrooms
Randstad Construction & Property Northampton, Northamptonshire
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/10/2026
Seasonal
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Reed Specialist Recruitment
Anti Social Behaviour Officer
Reed Specialist Recruitment
Anti-Social Behaviour Officer Location: Oxfordshire/ hybrid site, office on a Wednesday Job Type: Permanent Salary: 35,000 - 40,000 depending on experience We are currently recruiting for a permanent Anti-Social Behaviour Officer to join a large housing provider in Oxfordshire. This role is ideal for a housing professional with experience or exposure to dealing with anti-social behaviour, looking to make a significant impact in improving community living standards. Day-to-day of the role: Deliver a professional, proactive service to address ingrained anti-social behaviour across various localities, ensuring tenancy success through resolution and enforcement. Maintain high data quality in customer systems, ensuring transparency and compliance in all service areas. Collaborate with locality teams and other customer functions to deliver services to an agreed area and set of standards. Develop and maintain productive relationships with local stakeholders and partnering agencies to address anti-social behaviour with minimal enforcement. Champion the organisation's values and work alongside colleagues to achieve operational goals and customer satisfaction standards. Required Skills & Qualifications: Proven experience in delivering effective anti-social behaviour services. Ability to address non-access, fraud, and other tenancy breaches with minimal legal intervention. Experience in court representations, including preparation of notices, court papers, and witness statements. Strong communication skills with the ability to build trust, respect, and influence others. Experience working across teams and agencies to address complex customer needs. Proficient in Microsoft Office suite, with a focus on Excel. Benefits: Opportunities for professional development and training. Inclusive and supportive work environment. Comprehensive benefits package, enhancing your health, financial, and personal well-being. To apply for this Anti-Social Behaviour Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.
01/10/2026
Full time
Anti-Social Behaviour Officer Location: Oxfordshire/ hybrid site, office on a Wednesday Job Type: Permanent Salary: 35,000 - 40,000 depending on experience We are currently recruiting for a permanent Anti-Social Behaviour Officer to join a large housing provider in Oxfordshire. This role is ideal for a housing professional with experience or exposure to dealing with anti-social behaviour, looking to make a significant impact in improving community living standards. Day-to-day of the role: Deliver a professional, proactive service to address ingrained anti-social behaviour across various localities, ensuring tenancy success through resolution and enforcement. Maintain high data quality in customer systems, ensuring transparency and compliance in all service areas. Collaborate with locality teams and other customer functions to deliver services to an agreed area and set of standards. Develop and maintain productive relationships with local stakeholders and partnering agencies to address anti-social behaviour with minimal enforcement. Champion the organisation's values and work alongside colleagues to achieve operational goals and customer satisfaction standards. Required Skills & Qualifications: Proven experience in delivering effective anti-social behaviour services. Ability to address non-access, fraud, and other tenancy breaches with minimal legal intervention. Experience in court representations, including preparation of notices, court papers, and witness statements. Strong communication skills with the ability to build trust, respect, and influence others. Experience working across teams and agencies to address complex customer needs. Proficient in Microsoft Office suite, with a focus on Excel. Benefits: Opportunities for professional development and training. Inclusive and supportive work environment. Comprehensive benefits package, enhancing your health, financial, and personal well-being. To apply for this Anti-Social Behaviour Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.
Michael Page
Housing Officer
Michael Page City, Liverpool
As a Housing Officer based in Liverpool, you'll be at the heart of ensuring tenants receive the support they need to maintain their homes. This role involves managing a range of housing-related tasks, helping the organisation deliver its services smoothly in the not-for-profit sector. Client Details This role is within the not-for-profit sector in Liverpool. Description Manage a portfolio of properties, ensuring effective tenancy agreements and compliance with regulations. Provide advice and support to tenants on housing-related matters. Handle tenant queries and resolve issues promptly and professionally. Conduct property inspections and organise necessary maintenance or repairs. Work closely with other teams and external agencies to address tenancy concerns and improve services. Ensure accurate record-keeping and reporting in line with organisational policies. Assist with rent collection and address arrears sensitively and effectively. Promote community engagement and support tenant participation initiatives. Profile A successful Housing Officer should have: Experience in housing management or a related field within the not-for-profit sector. Knowledge of housing regulations and tenancy management practices. Strong organisational skills and attention to detail. Excellent communication and interpersonal abilities. The ability to work independently and as part of a team. A proactive approach to problem-solving and decision-making. Job Offer Salary ranging from 33,022 to 40,360, dependent on the level of experience. Fixed-term contract offering stability and focus. Opportunities to make a real difference within the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
01/10/2026
Contract
As a Housing Officer based in Liverpool, you'll be at the heart of ensuring tenants receive the support they need to maintain their homes. This role involves managing a range of housing-related tasks, helping the organisation deliver its services smoothly in the not-for-profit sector. Client Details This role is within the not-for-profit sector in Liverpool. Description Manage a portfolio of properties, ensuring effective tenancy agreements and compliance with regulations. Provide advice and support to tenants on housing-related matters. Handle tenant queries and resolve issues promptly and professionally. Conduct property inspections and organise necessary maintenance or repairs. Work closely with other teams and external agencies to address tenancy concerns and improve services. Ensure accurate record-keeping and reporting in line with organisational policies. Assist with rent collection and address arrears sensitively and effectively. Promote community engagement and support tenant participation initiatives. Profile A successful Housing Officer should have: Experience in housing management or a related field within the not-for-profit sector. Knowledge of housing regulations and tenancy management practices. Strong organisational skills and attention to detail. Excellent communication and interpersonal abilities. The ability to work independently and as part of a team. A proactive approach to problem-solving and decision-making. Job Offer Salary ranging from 33,022 to 40,360, dependent on the level of experience. Fixed-term contract offering stability and focus. Opportunities to make a real difference within the not-for-profit sector. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Randstad Construction & Property
Site Manager - Freelance - Kitchens and Bathrooms
Randstad Construction & Property Northampton, Northamptonshire
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/10/2026
Full time
Role: Site Manager Location: North Northampton Contract Type: Freelance Temporary (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in North Northamptonshire. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Building Surveying Manager
Randstad Construction & Property Ipswich, Suffolk
Job Title: Building Surveying Manager Location: Ipswich, Suffolk Salary: £51,000 per annum Type: Permanent, Full-Time We are seeking a Building Surveying Manager to lead a technical surveying team in Ipswich on behalf of a public sector organisation. Key Responsibilities: Lead and mentor a team of building surveyors and technical officers. Oversee capital projects, planned maintenance, and structural compliance across property and housing portfolios. Act as Contract Administrator / Employer's Agent on major works (JCT/NEC). Diagnose structural defects and manage damp/mould remediation programmes. Manage capital budgets, gateway reports, and contractor performance. Requirements: MRICS, MCIOB, or AssocRICS (or equivalent public sector surveying experience). Strong background in contract administration and building pathology. Proven team management and budget handling experience. Full UK Driving Licence and proximity to Ipswich. Package: Salary: £51,000 per annum Excellent public sector pension, holiday entitlement, and flexible/hybrid working options. How to Apply: If you are an experienced Building Surveying Manager looking for a secure, permanent role with great benefits, we want to hear from you! Click 'Apply Now' and submit your updated CV today to be considered. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/10/2026
Full time
Job Title: Building Surveying Manager Location: Ipswich, Suffolk Salary: £51,000 per annum Type: Permanent, Full-Time We are seeking a Building Surveying Manager to lead a technical surveying team in Ipswich on behalf of a public sector organisation. Key Responsibilities: Lead and mentor a team of building surveyors and technical officers. Oversee capital projects, planned maintenance, and structural compliance across property and housing portfolios. Act as Contract Administrator / Employer's Agent on major works (JCT/NEC). Diagnose structural defects and manage damp/mould remediation programmes. Manage capital budgets, gateway reports, and contractor performance. Requirements: MRICS, MCIOB, or AssocRICS (or equivalent public sector surveying experience). Strong background in contract administration and building pathology. Proven team management and budget handling experience. Full UK Driving Licence and proximity to Ipswich. Package: Salary: £51,000 per annum Excellent public sector pension, holiday entitlement, and flexible/hybrid working options. How to Apply: If you are an experienced Building Surveying Manager looking for a secure, permanent role with great benefits, we want to hear from you! Click 'Apply Now' and submit your updated CV today to be considered. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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