Service Manager

  • Boden Group
  • 30/09/2026
Full time Real Estate Management

Job Description

An experienced Service Manager is required to lead the safe, compliant delivery of planned and reactive maintenance services across a defence estate in North Yorkshire. You'll coordinate site teams and supply chain partners while maintaining high standards of safety, quality and operational performance.

This role would suit someone with a strong technical maintenance background, including plumbing, mechanical, aircraft engineering or machinery maintenance, combined with the leadership skills to manage day-to-day service delivery.

The Role

As the Service Manager, you'll:
  • Lead planned and reactive maintenance against safety, quality and performance targets.
  • Coordinate operatives, supply chain partners, equipment, skills and required authorisations.
  • Oversee safe systems of work, risk assessments and method statements.
  • Maintain accurate CAFM records and ensure supporting documentation is completed promptly.
  • Resolve operational issues and build strong relationships with end users and stakeholders.
  • Manage small billable works, including rough orders of cost and commercial performance.
  • Monitor costs, manage operational risk and contribute to forward maintenance planning.
  • Coach and supervise teams while promoting a positive safety culture.
About You

To be successful as the Service Manager, you'll have:
  • Practical experience within planned and reactive maintenance environments.
  • A strong technical background in plumbing, mechanical or machinery maintenance.
  • Relevant aircraft engineering or similar maintenance experience will also be considered.
  • An HNC or equivalent experience in a relevant building or engineering discipline.
  • A management-level Health & Safety qualification, such as SMSTS.
  • Strong leadership, decision-making and stakeholder management skills.
  • Confidence using Microsoft Office and CAFM systems.
  • Willingness to undertake additional Authorised Person responsibilities with appropriate training.
What's in it for You?
  • £42,000 annual salary.
  • Permanent, full-time position.
  • Monday to Friday working pattern.
  • 6% employee-matched pension contribution.
  • 25 days' annual leave.
  • Single private medical cover.
  • Life assurance at twice your annual salary.
  • Training for additional Authorised Person responsibilities where required.
This is an on-site position based in North Yorkshire.

Apply Now

To apply for the position of Service Manager, click Apply Now to send your CV to Olivia Blake.