Estate Agent - Tenancy Progressor

Please note that if you do not have the relevant experience required for the role, your application will not be considered.

We are currently recruiting for a Tenancy Progressor for our Estate Agency client based in Uxbridge.

The ideal candidate must have Lettings, Lettings Administration, or Property Management experience.

Candidates must be a UK Resident and ideally live within a 30-minute commute of the area.

No driving licence required!

Salary and benefits package for the role of Tenancy Progressor:

• Basic £28,000 - £32,000 DOE
• Monday to Friday 9am - 6pm
• Structured career progression plan
• Excellent training and development
• Parking provided
• No driving licence required

Responsibilities for the role of Tenancy Progressor:

• Take ownership of all agreed lettings transactions from offer accepted through to move-in
• Manage the full tenancy progression process
• Liaise with landlords and tenants regularly
• Provide clear updates on the progress of tenancies
• Coordinate tenant referencing, right-to-rent checks and required tenancy documentation
• Monitor referencing applications and proactively chase outstanding information
• Prepare and coordinate tenancy agreements and ensure they are correctly completed and signed
• Arrange tenancy start dates and move-in appointments
• Coordinate with Property Managers, Lettings Negotiators and other internal departments to ensure a smooth handover
• Arrange and monitor required property compliance documentation and certificates
• Identify and resolve issues that could prevent or delay a tenancy from proceeding
• Keep accurate and up-to-date records on the company's lettings/property management system
• Ensure all parties are kept informed of important deadlines and outstanding requirements
• Chase outstanding paperwork, payments, references and other information as required
• Work closely with landlords to ensure any agreed works or requirements are completed before the tenancy starts
• Liaise with contractors and other suppliers where necessary to ensure properties are ready for occupation
• Ensure keys, inventories and other move-in requirements are organised in advance
• Maintain a high level of customer service throughout the tenancy progression process
• Ensure all processes are carried out in accordance with company procedures and relevant lettings legislation
• Escalate complex or delayed transactions to the appropriate manager when required
• Support the wider lettings team with administration and deal progression when required

Key Skills for the role of Tenancy Progressor:

• Previous experience within a Lettings, Lettings Administrator or Property Manager role
• Excellent organisational and time-management skills
• Strong attention to detail and accuracy
• Confident telephone and written communication skills
• Ability to manage a high volume of transactions and competing deadlines
• Proactive approach to chasing and resolving outstanding matters
• Ability to build positive relationships with landlords, tenants and colleagues
• Strong problem-solving skills and the ability to remain calm under pressure
• Good IT skills and confidence using property management and CRM systems
• Ability to work independently while also being an effective member of a team
• A professional, friendly and customer-focused approach

Additional Company Information:

Our client is a 2 office independent Estate Agent who is looking for a Tenancy Progressor who will be based in their busy property showroom on Uxbridge High Street, the perfect location to deliver an innovative and professional service that always puts the customer first. Founded by 2 directors with over 40 years local experience who have developed a true understanding of client's needs when it comes to property. Their vision is clear, every client needs to be valued and offered a service that will lead to a relationship for life. This is a great opportunity for someone that is looking to progress their Lettings career, or to secure their first role in the property industry, with a well known brand Estate Agency. You will be joining a high performing and dedicated team in the busy Uxbridge office.

If this is the opportunity you've been waiting for, then don't delay and apply today!