Property Assistant

Property Assistant

Working pattern: Monday to Friday 8-5pm (40 hour contract)

Are you a proactive, detail-oriented professional with a passion for property management? We're looking for a Property Assistant to become a key player in this dynamic and supportive team. You'll help manage a diverse portfolio of up to 300 residential properties, ensuring smooth operations and top-tier service for our tenants.

Benefits:

• Perkbox - 24/7 discounts, wellbeing support, online GP access & more
• Company Pension Scheme
• Group Life Assurance (up to 3x salary, subject to service)
• Staff Discount on all products
• Cycle to Work Scheme
• Employee Assistance Programme
• Long Service Awards
• 23 days annual leave + bank holidays + your birthday off

Key responsibilities:

• Supporting all aspects of managing the company's residential and commercial property portfolio.
• Keeping property records accurate and up-to-date using our management software.
• Maintain records of maintenance requests and history for each property.
• Answering telephones, handle tenant queries and redirect calls as necessary.
• Communicate with residential and office tenants, agents and housing associations.
• Coordinate with third-party contractors to schedule inspections.
• Management of the maintenance email inbox and maintain continuous communication with the property team.
• Handle general administrative tasks, including key distribution to agents, tenants, and contractors.
• Scan, index, and organise documentation to support daily property team operations.
• Report directly to the Assistant Property Manager and other relevant senior team members.
• Obtain quotations and pricing for appliances, materials, furnishings and related items.
• Conduct meter readings and handle utility change notifications for move-ins and move-outs.
• Attend property visits and inspections as required.
• Perform various ad hoc tasks that arise within the property department.

What You'll Bring:

• Strong organisational and communication skills.
• A proactive attitude and ability to multitask in a fast-paced environment.
• Experience in property management or a similar administrative role is a plus.