Property Manager

Job Title: Residential Property Manager

Location: Hampstead, London (Hybrid) No driving licence needed

Salary: £34,000 - £38,000 per annum (Depending on Experience)

Work Pattern: Full-Time Work From Home 50% of the week (After successful probation)

About Us

We are an award-winning, premier estate agency with an established heritage and a vast network of over 40 offices across London. Known for our exceptional customer service and market-leading expertise, our Hampstead office manages a diverse and high-end portfolio of beautiful residential properties.

We believe that a supported team delivers the best results. That is why we are proud to offer a modern, highly flexible working structure that respects your work-life balance.

The Headline Benefit: True Hybrid Flexibility

We know that property management takes focus. Once you have successfully completed your probation period, you will have the freedom to work from home half the week 3 days from home one week, two the next). Enjoy the buzz of our vibrant Hampstead office for collaboration and teamwork, and the comfort of your own home for focused administration and portfolio management.

The Role

As a Residential Property Manager, you will take full ownership of a dedicated portfolio from move-in to tenancy end. You will act as the trusted partner for our landlords and tenants, ensuring their properties are flawlessly maintained and fully compliant.

Key Responsibilities:

• Portfolio Management: Act as the primary point of contact for landlords and tenants, delivering proactive and empathetic service.
• Maintenance & Repairs: Coordinate routine and emergency repairs with our trusted network of contractors, ensuring quality work and fair pricing.
• Compliance: Ensure all managed properties meet strict UK housing regulations, including Gas Safety, EICRs, EPCs, and licensing requirements.
• Tenancy Cycles: Manage end-to-end tenancy renewals, check-outs, and deposit negotiations/disputes.
• Inspections: Conduct periodic property visits to ensure standards are maintained and generate detailed reports for landlords.

About You

We are looking for a confident, structured professional who already understands the fast-paced nature of the London property market.

Requirements:

• Experience: A minimum of 2+ years of residential property management experience within a UK estate agency or property firm.
• Organisation: Superb time-management skills with the ability to handle a busy workload while maintaining sharp attention to detail.
• Communication: Excellent verbal and written communication skills-you can handle difficult conversations with tact, calm, and diplomacy.
• Knowledge: Sound understanding of current AST legislation and compliance regulations.
• Qualifications: An ARLA/Propertymark qualification is advantageous, though not essential.

What We Offer

• Salary: Competitive base salary of £34,000 - £38,000.
• Hybrid Working: Work from home half the week following probation.
• Career Growth: Opportunities for professional development and funding for industry qualifications.

To Apply

If you have the required 3+ years of experience and want to join an award-winning brand that embraces modern hybrid working, we would love to hear from you.

Please submit your CV and a brief cover letter outlining your portfolio management experience.