Repairs Planner Scheduler Location : Havant Salary : £28,000 Do you want to join Hyde as a Trade Scheduler? As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time. Responsibilities Organise and manage the schedules of our trade operatives to make sure appointments are kept. Communicate with customers and operatives to arrange or adjust appointments as needed. Prioritise urgent or overdue jobs to ensure they are completed on time. Make sure operatives have the right materials and routes for their jobs. Fill gaps in schedules with planned work to keep productivity high. Keep track of job progress, completions, and updates from subcontractors. Skills and Experience Required Strong organisational and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Excellent communication and customer service skills Ability to work independently and collaboratively with teams Scheduling, coordination or PA experience desirable social housing background helpful but not essential Hyde is one of the UK s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package Volunteering days Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
10/09/2026
Full time
Repairs Planner Scheduler Location : Havant Salary : £28,000 Do you want to join Hyde as a Trade Scheduler? As a Trade Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time. Responsibilities Organise and manage the schedules of our trade operatives to make sure appointments are kept. Communicate with customers and operatives to arrange or adjust appointments as needed. Prioritise urgent or overdue jobs to ensure they are completed on time. Make sure operatives have the right materials and routes for their jobs. Fill gaps in schedules with planned work to keep productivity high. Keep track of job progress, completions, and updates from subcontractors. Skills and Experience Required Strong organisational and administrative skills Proficient in Microsoft Office (Word, Excel, Outlook) Excellent communication and customer service skills Ability to work independently and collaboratively with teams Scheduling, coordination or PA experience desirable social housing background helpful but not essential Hyde is one of the UK s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community. Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package Volunteering days Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Reactive Repairs Scheduler / Repairs Coordinator About the Company Our client is a leading provider of repairs, maintenance, and property services, delivering essential works across the social housing, healthcare, and defence sectors. Working in partnership with housing associations, local authorities, and public sector organisations nationwide, they manage everything from responsive repairs and planned maintenance through to compliance programmes, capital works, and large-scale property improvements. Due to continued growth, they are now looking to appoint an experienced Reactive Repairs Scheduler / Coordinator to join their busy operations team. The Role This is a fast-paced and highly varied role at the heart of a reactive maintenance operation. As a Repairs Scheduler, you'll be responsible for coordinating day-to-day repair works, ensuring operatives are efficiently deployed, residents are kept informed, and jobs are completed within agreed service levels. You'll play a vital role in delivering an excellent customer experience, balancing changing priorities while keeping repairs moving from first report through to successful completion. This is an ideal opportunity for someone who enjoys problem-solving, thrives under pressure, and has previous experience scheduling repairs within social housing, maintenance, or property services. Key Responsibilities Manage and schedule daily reactive repair appointments for a team of field-based operatives. Raise and process repair orders accurately, ensuring all relevant information is recorded. Act as the main point of contact for operatives throughout the day, providing support and guidance where required. Liaise with residents, housing associations, local authorities, and internal teams to provide updates on repair progress. Coordinate materials, parts, and supplier collections to ensure repairs are completed efficiently. Monitor workloads, diaries, and job statuses to maximise productivity and minimise delays. Respond quickly to emergency works, access issues, job variations, and changing priorities. Maintain accurate records across internal systems and ensure all repair notes and updates are recorded correctly. Escalate concerns and potential service delivery issues proactively to ensure customer satisfaction is maintained. Support the wider operational team in achieving contractual KPIs and service level targets. What We're Looking For Previous experience as a Repairs Scheduler, Planner, Coordinator, or Administrator within repairs and maintenance, social housing, or property services. Trade background would be advantageous. Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously. Excellent communication skills and confidence dealing with residents, operatives, subcontractors, and clients. Good IT skills, including experience using scheduling, repairs, or workforce management systems. A proactive and solutions-focused approach with the ability to remain calm under pressure. Strong attention to detail and the ability to maintain accurate records. Why Apply? Join a well-established and growing organisation with a strong reputation in the sector. Work in a supportive and collaborative team environment. Play a key role in delivering essential services that make a real difference to communities. Excellent opportunity to develop your career within a busy and evolving property services operation.
09/09/2026
Full time
Reactive Repairs Scheduler / Repairs Coordinator About the Company Our client is a leading provider of repairs, maintenance, and property services, delivering essential works across the social housing, healthcare, and defence sectors. Working in partnership with housing associations, local authorities, and public sector organisations nationwide, they manage everything from responsive repairs and planned maintenance through to compliance programmes, capital works, and large-scale property improvements. Due to continued growth, they are now looking to appoint an experienced Reactive Repairs Scheduler / Coordinator to join their busy operations team. The Role This is a fast-paced and highly varied role at the heart of a reactive maintenance operation. As a Repairs Scheduler, you'll be responsible for coordinating day-to-day repair works, ensuring operatives are efficiently deployed, residents are kept informed, and jobs are completed within agreed service levels. You'll play a vital role in delivering an excellent customer experience, balancing changing priorities while keeping repairs moving from first report through to successful completion. This is an ideal opportunity for someone who enjoys problem-solving, thrives under pressure, and has previous experience scheduling repairs within social housing, maintenance, or property services. Key Responsibilities Manage and schedule daily reactive repair appointments for a team of field-based operatives. Raise and process repair orders accurately, ensuring all relevant information is recorded. Act as the main point of contact for operatives throughout the day, providing support and guidance where required. Liaise with residents, housing associations, local authorities, and internal teams to provide updates on repair progress. Coordinate materials, parts, and supplier collections to ensure repairs are completed efficiently. Monitor workloads, diaries, and job statuses to maximise productivity and minimise delays. Respond quickly to emergency works, access issues, job variations, and changing priorities. Maintain accurate records across internal systems and ensure all repair notes and updates are recorded correctly. Escalate concerns and potential service delivery issues proactively to ensure customer satisfaction is maintained. Support the wider operational team in achieving contractual KPIs and service level targets. What We're Looking For Previous experience as a Repairs Scheduler, Planner, Coordinator, or Administrator within repairs and maintenance, social housing, or property services. Trade background would be advantageous. Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously. Excellent communication skills and confidence dealing with residents, operatives, subcontractors, and clients. Good IT skills, including experience using scheduling, repairs, or workforce management systems. A proactive and solutions-focused approach with the ability to remain calm under pressure. Strong attention to detail and the ability to maintain accurate records. Why Apply? Join a well-established and growing organisation with a strong reputation in the sector. Work in a supportive and collaborative team environment. Play a key role in delivering essential services that make a real difference to communities. Excellent opportunity to develop your career within a busy and evolving property services operation.
Repairs Planner Euston Location: Euston Rate: £20.59 per hour Umbrella Hours: Monday Friday Working Pattern: 3 days office / 2 days WFH Duration: Ongoing Start: Immediate We are currently recruiting for an experienced Repairs Planner to join an ongoing contract based in Euston. Key Duties: Planning and scheduling repairs and maintenance works Managing operative diaries and allocating jobs Booking appointments with customers Liaising with operatives, contractors and customers Monitoring works through to completion Updating internal systems and maintaining accurate records Managing queries and ensuring jobs are completed within required timescales Requirements: Previous experience within a Repairs Planner / Repairs Scheduler role is essential Strong scheduling and coordination experience Good communication and organisational skills Must be available to start immediately References required
08/09/2026
Seasonal
Repairs Planner Euston Location: Euston Rate: £20.59 per hour Umbrella Hours: Monday Friday Working Pattern: 3 days office / 2 days WFH Duration: Ongoing Start: Immediate We are currently recruiting for an experienced Repairs Planner to join an ongoing contract based in Euston. Key Duties: Planning and scheduling repairs and maintenance works Managing operative diaries and allocating jobs Booking appointments with customers Liaising with operatives, contractors and customers Monitoring works through to completion Updating internal systems and maintaining accurate records Managing queries and ensuring jobs are completed within required timescales Requirements: Previous experience within a Repairs Planner / Repairs Scheduler role is essential Strong scheduling and coordination experience Good communication and organisational skills Must be available to start immediately References required
Repairs Planner Location: Loughton, IG10 Contract: Temp to Perm Working Hours: Monday to Friday, 8:00am 5:00pm We are currently recruiting for an organised and customer-focused Repairs Planner to join a busy and supportive team. This is a fast-paced role where you will be responsible for coordinating repairs, managing appointments and ensuring works are planned effectively and completed within agreed deadlines and timescales. The Role As a Repairs Planner, you will work closely with residents, clients, operatives and internal teams to ensure the smooth coordination of repair works. You will be responsible for keeping all parties informed throughout the process while maintaining accurate records and delivering excellent customer service. Key Responsibilities Prepare, review and monitor appointments, visits and job completions. Coordinate repair works and ensure deadlines and timescales are met. Take responsibility for planning, administration and customer liaison for assigned projects. Liaise with residents, clients, operatives and internal teams. Provide regular updates via telephone and email. Log new repair jobs accurately onto internal systems. Arrange Validation Surveys and Post-Inspection Surveys with residents. Respond to client queries regarding property access. Generate and issue correspondence to residents throughout the job process. Monitor shared inboxes and respond to queries within agreed service levels. Attend client meetings when required. Maintain accurate records and provide administrative support to the wider team. About You To be successful in this role, you will ideally have: Previous experience as a Repairs Planner, Planner, Scheduler, Administrator or within a similar coordination role. Experience working within a fast-paced environment. Previous customer-facing experience. Excellent communication and customer service skills. Strong organisational skills and excellent attention to detail. The ability to manage a busy workload and prioritise tasks effectively. Good IT skills, including Microsoft Outlook, Excel and Word. Experience using a planning or scheduling system. Experience using Total Mobile or a similar system would be advantageous. This is an excellent temp-to-perm opportunity for an experienced and organised individual looking to join a busy and fast-paced team.
02/09/2026
Seasonal
Repairs Planner Location: Loughton, IG10 Contract: Temp to Perm Working Hours: Monday to Friday, 8:00am 5:00pm We are currently recruiting for an organised and customer-focused Repairs Planner to join a busy and supportive team. This is a fast-paced role where you will be responsible for coordinating repairs, managing appointments and ensuring works are planned effectively and completed within agreed deadlines and timescales. The Role As a Repairs Planner, you will work closely with residents, clients, operatives and internal teams to ensure the smooth coordination of repair works. You will be responsible for keeping all parties informed throughout the process while maintaining accurate records and delivering excellent customer service. Key Responsibilities Prepare, review and monitor appointments, visits and job completions. Coordinate repair works and ensure deadlines and timescales are met. Take responsibility for planning, administration and customer liaison for assigned projects. Liaise with residents, clients, operatives and internal teams. Provide regular updates via telephone and email. Log new repair jobs accurately onto internal systems. Arrange Validation Surveys and Post-Inspection Surveys with residents. Respond to client queries regarding property access. Generate and issue correspondence to residents throughout the job process. Monitor shared inboxes and respond to queries within agreed service levels. Attend client meetings when required. Maintain accurate records and provide administrative support to the wider team. About You To be successful in this role, you will ideally have: Previous experience as a Repairs Planner, Planner, Scheduler, Administrator or within a similar coordination role. Experience working within a fast-paced environment. Previous customer-facing experience. Excellent communication and customer service skills. Strong organisational skills and excellent attention to detail. The ability to manage a busy workload and prioritise tasks effectively. Good IT skills, including Microsoft Outlook, Excel and Word. Experience using a planning or scheduling system. Experience using Total Mobile or a similar system would be advantageous. This is an excellent temp-to-perm opportunity for an experienced and organised individual looking to join a busy and fast-paced team.
Repairs Planner - Temp to Perm Location: Southgate Rate: Up to £19 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Repairs Planner to join their team in Southgate . This is a fantastic opportunity for an experienced Planner looking for a temp-to-perm position , working within a busy repairs and maintenance environment and coordinating operatives, appointments and works to ensure repairs are completed efficiently and within agreed timescales. Key Responsibilities Schedule and manage daily diaries for engineers and operatives. Book and coordinate appointments with residents. Allocate repairs and maintenance jobs to the relevant operatives. Liaise with residents regarding appointments, access and repair requirements. Liaise with operatives, subcontractors, supervisors and the wider repairs team. Monitor outstanding repairs and ensure jobs are progressed within agreed timescales. Reschedule appointments where required and communicate changes to residents. Update repairs systems with accurate job, appointment and resident information. Deal with queries and issues relating to repairs and appointments. Monitor workloads and ensure targets and KPIs are achieved. Escalate any issues that may affect the delivery of works. Skills & Experience Previous experience as a Repairs Planner, Repairs Scheduler, Works Planner, Maintenance Planner , or similar. Experience within social housing, property services, repairs and maintenance is highly desirable. Experience scheduling engineers or operatives and managing daily workloads. Excellent communication and customer service skills. Confident liaising with residents, operatives, subcontractors and management. Strong organisational skills with the ability to manage multiple priorities. Good IT and administration skills. Experience using repairs or maintenance systems would be advantageous. Ability to work well under pressure in a busy environment. If you are an experienced Repairs Planner looking for a temp-to-perm opportunity in Southgate , please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
01/09/2026
Seasonal
Repairs Planner - Temp to Perm Location: Southgate Rate: Up to £19 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Repairs Planner to join their team in Southgate . This is a fantastic opportunity for an experienced Planner looking for a temp-to-perm position , working within a busy repairs and maintenance environment and coordinating operatives, appointments and works to ensure repairs are completed efficiently and within agreed timescales. Key Responsibilities Schedule and manage daily diaries for engineers and operatives. Book and coordinate appointments with residents. Allocate repairs and maintenance jobs to the relevant operatives. Liaise with residents regarding appointments, access and repair requirements. Liaise with operatives, subcontractors, supervisors and the wider repairs team. Monitor outstanding repairs and ensure jobs are progressed within agreed timescales. Reschedule appointments where required and communicate changes to residents. Update repairs systems with accurate job, appointment and resident information. Deal with queries and issues relating to repairs and appointments. Monitor workloads and ensure targets and KPIs are achieved. Escalate any issues that may affect the delivery of works. Skills & Experience Previous experience as a Repairs Planner, Repairs Scheduler, Works Planner, Maintenance Planner , or similar. Experience within social housing, property services, repairs and maintenance is highly desirable. Experience scheduling engineers or operatives and managing daily workloads. Excellent communication and customer service skills. Confident liaising with residents, operatives, subcontractors and management. Strong organisational skills with the ability to manage multiple priorities. Good IT and administration skills. Experience using repairs or maintenance systems would be advantageous. Ability to work well under pressure in a busy environment. If you are an experienced Repairs Planner looking for a temp-to-perm opportunity in Southgate , please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.
01/09/2026
Full time
The Company Our client is a well-established and highly respected construction and property services contractor with over 50 years of industry experience and an annual turnover exceeding £55 million. The business delivers a comprehensive range of services including new build construction, refurbishment, retrofit, roofing, planned maintenance, reactive repairs, and property maintenance. Operating across London and the South East, they work with a diverse portfolio of public and private sector clients, delivering projects valued between £5 million and £50 million for local authorities, housing associations, schools, hospitals, and commercial organisations. The Role Due to continued growth, our client is seeking an experienced Repairs Planner to join their busy team in South East London. This is an excellent opportunity for a highly organised individual with strong scheduling and customer service skills to play a key role in coordinating repairs and maintenance activities across London and the South East. The successful candidate will be responsible for efficiently scheduling operatives, managing repair requests, and ensuring clients receive a responsive and professional service. Key Responsibilities Schedule repair and maintenance works daily, ensuring operatives' diaries are fully utilised and efficiently managed. Allocate work promptly to operatives as availability changes throughout the day. Monitor emergency repair requests and ensure they are managed within agreed response times and service level targets. Liaise with surveyors to obtain approval for variations, allowing works to progress through to completion without unnecessary delays. Deliver a high standard of customer service when dealing with residents, clients, and stakeholders. Handle incoming calls and emails, logging repair requests accurately and providing regular progress updates. Coordinate and dispatch operatives to attend repair appointments. Maintain accurate records and ensure all job information is updated promptly on internal systems. Take ownership of repair enquiries, using effective questioning and problem-solving skills to diagnose issues and identify the most appropriate solution. Manage and prioritise incoming repairs inboxes, allocating work efficiently and ensuring service standards are maintained. What We're Looking For Previous experience in a Repairs Planner, Scheduler, Coordinator or similar role within repairs, maintenance, housing, construction or property services. Strong organisational and time management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment and manage changing priorities. Customer-focused approach with strong problem-solving abilities. Experience using repairs scheduling or property management systems would be advantageous. What's on Offer Opportunity to join a financially stable, long-established business. Supportive and collaborative team environment. Career development and progression opportunities. Exposure to a varied portfolio of clients and projects across London and the South East.
Planner Social Housing Finsbury Park Location: Finsbury Park Pay Rate: £17.84 Umbrella Job Type: Temp to perm We are currently recruiting for an experienced Planner to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Requirements Proven experience as a Planner/Scheduler, ideally within social housing or domestic maintenance. Excellent organisational and time-management skills Confident speaking to customers over the phone Able to manage a busy workload and prioritise effectively Strong attention to detail
01/09/2026
Seasonal
Planner Social Housing Finsbury Park Location: Finsbury Park Pay Rate: £17.84 Umbrella Job Type: Temp to perm We are currently recruiting for an experienced Planner to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Requirements Proven experience as a Planner/Scheduler, ideally within social housing or domestic maintenance. Excellent organisational and time-management skills Confident speaking to customers over the phone Able to manage a busy workload and prioritise effectively Strong attention to detail
Repairs Administrator (Voids & Disrepair) Location: Ongar Salary: Up to £35,000 Job Type: Permanent Full Time At Fortus Recruitment, we specialise in connecting experienced professionals with leading contractors across the Social Housing and Property Services sector. We're currently recruiting for a Repairs Administrator to join a well-established contractor based in Ongar. This is a fantastic opportunity for an organised and proactive administrator with experience in social housing, voids, and disrepair works to join a busy, supportive team. The Role: As a Repairs Administrator, you'll play a key role in supporting the operational team, ensuring repairs are managed efficiently from instruction through to completion. Your responsibilities will include: Scheduling and coordinating repairs, voids and disrepair works. Liaising with tenants to arrange appointments and provide updates on outstanding works. Managing operatives' diaries and ensuring workloads are effectively planned. Preparing and processing variations for approval. Working with SOR (Schedule of Rates) codes to accurately raise and manage works orders. Supporting Contract Managers and Supervisors with day-to-day administration. Maintaining accurate records and ensuring all systems are kept up to date. Delivering excellent customer service while ensuring contractual KPIs are met. What We're Looking For: Previous experience within a Repairs Administrator, Planner, or Scheduler role in the Social Housing sector. Knowledge and understanding of SOR (Schedule of Rates) codes. Experience working on voids and disrepair contracts. Confident communicating with tenants, operatives and internal stakeholders. Strong organisational skills with the ability to prioritise a busy workload. Good IT skills and experience using repairs management systems. What's on Offer: Permanent, full-time position. Salary up to £35,000. Stable, long-term opportunity with a reputable contractor. Supportive working environment. Opportunities for career development and progression. If you're an experienced Repairs Administrator looking for your next opportunity in the Ongar area, we'd love to hear from you. Apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. INDTJ
01/09/2026
Full time
Repairs Administrator (Voids & Disrepair) Location: Ongar Salary: Up to £35,000 Job Type: Permanent Full Time At Fortus Recruitment, we specialise in connecting experienced professionals with leading contractors across the Social Housing and Property Services sector. We're currently recruiting for a Repairs Administrator to join a well-established contractor based in Ongar. This is a fantastic opportunity for an organised and proactive administrator with experience in social housing, voids, and disrepair works to join a busy, supportive team. The Role: As a Repairs Administrator, you'll play a key role in supporting the operational team, ensuring repairs are managed efficiently from instruction through to completion. Your responsibilities will include: Scheduling and coordinating repairs, voids and disrepair works. Liaising with tenants to arrange appointments and provide updates on outstanding works. Managing operatives' diaries and ensuring workloads are effectively planned. Preparing and processing variations for approval. Working with SOR (Schedule of Rates) codes to accurately raise and manage works orders. Supporting Contract Managers and Supervisors with day-to-day administration. Maintaining accurate records and ensuring all systems are kept up to date. Delivering excellent customer service while ensuring contractual KPIs are met. What We're Looking For: Previous experience within a Repairs Administrator, Planner, or Scheduler role in the Social Housing sector. Knowledge and understanding of SOR (Schedule of Rates) codes. Experience working on voids and disrepair contracts. Confident communicating with tenants, operatives and internal stakeholders. Strong organisational skills with the ability to prioritise a busy workload. Good IT skills and experience using repairs management systems. What's on Offer: Permanent, full-time position. Salary up to £35,000. Stable, long-term opportunity with a reputable contractor. Supportive working environment. Opportunities for career development and progression. If you're an experienced Repairs Administrator looking for your next opportunity in the Ongar area, we'd love to hear from you. Apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. INDTJ
Randstad Construction & Property
Eastleigh, Hampshire
Repairs Scheduler / Planner (Damp, Mould & Disrepair) Location: Eastleigh Position: Temp, Full-Time Salary: 14.71 per hour PAYE Are you an organized, customer-focused Scheduler or Repairs Coordinator looking for a rewarding role in property maintenance? We are recruiting a Repairs Scheduler / Coordinator to proactively manage administration and diary scheduling for our dedicated Damp, Mould & Disrepair Team . In this role, you will play a critical part in coordinating field Operatives and Surveyors, managing compliance documentation, and delivering an exceptional service to residents. What You'll Be Doing: Diary & Work Scheduling: Take ownership of Operative and Surveyor diaries to ensure works are completed in line with strict KPIs and SLAs. Interrogate WIP data and dashboards to prioritize urgent jobs. Customer Liaison: Engage directly with residents to schedule appointments, keep them updated, and maintain outstanding customer service-especially on sensitive disrepair or legal cases. Internal Collaboration: Work closely with Senior Managers, Surveyors, Operatives, and Sub-Contractors to ensure smooth daily service delivery. Compliance & Documentation: Coordinate Gas, Electrical, EPC, and Asbestos survey documents, ensuring all certifications are up to date and filed correctly in the Document Management System (DMS). Finance & Reporting: Raise Purchase Orders (POs) and follow purchase ledger processes in line with financial guidelines. Analyze data to provide trend reports and recommendations to the Assurance team. Ad-hoc Administration: Raise additional jobs alongside Surveyors and handle core administrative tasks as required by management. What We Are Looking For: Proven Experience: Background in work scheduling, diary coordination, or repairs planning within social housing, property maintenance, or facilities management. Key Skills: Excellent customer service, communication, and organizational skills with a strong eye for detail. Systems Savvy: High proficiency in Microsoft Office programmes and experience using in-house scheduling databases or housing management systems. Work Ethic: A proactive team player who thrives under pressure, manages competing priorities, and aligns with core company values and behaviors. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
01/09/2026
Contract
Repairs Scheduler / Planner (Damp, Mould & Disrepair) Location: Eastleigh Position: Temp, Full-Time Salary: 14.71 per hour PAYE Are you an organized, customer-focused Scheduler or Repairs Coordinator looking for a rewarding role in property maintenance? We are recruiting a Repairs Scheduler / Coordinator to proactively manage administration and diary scheduling for our dedicated Damp, Mould & Disrepair Team . In this role, you will play a critical part in coordinating field Operatives and Surveyors, managing compliance documentation, and delivering an exceptional service to residents. What You'll Be Doing: Diary & Work Scheduling: Take ownership of Operative and Surveyor diaries to ensure works are completed in line with strict KPIs and SLAs. Interrogate WIP data and dashboards to prioritize urgent jobs. Customer Liaison: Engage directly with residents to schedule appointments, keep them updated, and maintain outstanding customer service-especially on sensitive disrepair or legal cases. Internal Collaboration: Work closely with Senior Managers, Surveyors, Operatives, and Sub-Contractors to ensure smooth daily service delivery. Compliance & Documentation: Coordinate Gas, Electrical, EPC, and Asbestos survey documents, ensuring all certifications are up to date and filed correctly in the Document Management System (DMS). Finance & Reporting: Raise Purchase Orders (POs) and follow purchase ledger processes in line with financial guidelines. Analyze data to provide trend reports and recommendations to the Assurance team. Ad-hoc Administration: Raise additional jobs alongside Surveyors and handle core administrative tasks as required by management. What We Are Looking For: Proven Experience: Background in work scheduling, diary coordination, or repairs planning within social housing, property maintenance, or facilities management. Key Skills: Excellent customer service, communication, and organizational skills with a strong eye for detail. Systems Savvy: High proficiency in Microsoft Office programmes and experience using in-house scheduling databases or housing management systems. Work Ethic: A proactive team player who thrives under pressure, manages competing priorities, and aligns with core company values and behaviors. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works. Key Responsibilities Operate and lead the contract to meet performance, delivery, quality, and margin targets Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality Own the financial performance of the contract - turnover, margin & profitability Lead, motivate and continuously develop a high performing, multi-disciplinary team Ensure full compliance with Health & Safety, SHEQ, and contractual obligations Drive customer satisfaction and manage complaints swiftly and effectively Deliver KPI performance and produce clear weekly and monthly performance reports Build strong collaborative relationships with clients, commercial teams, and internal stakeholders Identify and support opportunities for contract growth and new business Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing People Responsibility Leadership of: Supervisors Multi Skilled Engineers Supply Chain Partners Schedulers / Planners Administrators Knowledge & Experience Strong understanding of housing maintenance & social housing Proven commercial and financial acumen Experience managing responsive maintenance contracts Knowledge of KPI management and SOR codes Experience mobilising and managing contracts Qualifications HNC (or equivalent) in Construction or related discipline Minimum 3 years' experience leading a successful unit/contract SMSTS or IOSH qualification Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor
01/09/2026
Full time
Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor Looking for an experienced and driven Senior Supervisor/Voids Manager to lead a South Responsive Maintenance contract based out of Winchester. This is a high-profile role with full responsibility for delivering a safe, compliant, and profitable responsive repairs service, covering DTD, Voids, Planned and Disrepair works. Key Responsibilities Operate and lead the contract to meet performance, delivery, quality, and margin targets Manage all aspects of service delivery, ensuring works are completed on time, to cost, and to quality Own the financial performance of the contract - turnover, margin & profitability Lead, motivate and continuously develop a high performing, multi-disciplinary team Ensure full compliance with Health & Safety, SHEQ, and contractual obligations Drive customer satisfaction and manage complaints swiftly and effectively Deliver KPI performance and produce clear weekly and monthly performance reports Build strong collaborative relationships with clients, commercial teams, and internal stakeholders Identify and support opportunities for contract growth and new business Lead inductions, 1?2?1s, PDRs, toolbox talks and team briefing People Responsibility Leadership of: Supervisors Multi Skilled Engineers Supply Chain Partners Schedulers / Planners Administrators Knowledge & Experience Strong understanding of housing maintenance & social housing Proven commercial and financial acumen Experience managing responsive maintenance contracts Knowledge of KPI management and SOR codes Experience mobilising and managing contracts Qualifications HNC (or equivalent) in Construction or related discipline Minimum 3 years' experience leading a successful unit/contract SMSTS or IOSH qualification Senior Supervisor/Voids Manager Winchester 52,000 Tier 1 Maintenance Contractor
Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.
01/09/2026
Full time
Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.
Senior Disrepair Planner Salary: Up to 31,607 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent We're looking for an organised and proactive Healthy Homes Senior Disrepair Planner to play a key role in coordinating complex disrepair cases and ensuring residents receive a responsive, customer-focused service. You'll lead a team of Disrepair Schedulers, coordinate inspections and works, manage contractor relationships and ensure cases progress efficiently from initial inspection through to completion. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases, inspections and remedial works. Optimise trade diaries and allocate resources effectively. Liaise with contractors, surveyors and internal teams to keep works progressing. Monitor workloads, deadlines and legal/regulatory requirements. Ensure accurate records and compliance information are maintained. Use data and performance information to identify risks and improve service delivery. Act as a key point of contact for customers and stakeholders. Resolve issues and competing priorities while maintaining excellent customer service. Support continuous improvement across the Healthy Homes and Disrepair service. About You You'll be highly organised with experience in housing, repairs, disrepair or property maintenance, and confident coordinating multiple cases in a busy environment. You'll have strong leadership and communication skills, excellent attention to detail and the ability to make decisions, solve problems and manage competing priorities. Most importantly, you'll be customer-focused, collaborative and committed to delivering safe, healthy homes. This is an excellent opportunity for someone looking to combine planning, leadership and housing experience in a role that makes a genuine difference to residents. Benefits 28 days annual leave plus 8 Bank Holidays, with the option to buy or sell up to 5 additional days. Agile working, providing flexibility around where and when you work. Generous pension scheme, with employer contributions of up to 10%. Employee discounts with over 3,000 online and high-street retailers. Life Assurance of up to 5x annual salary. Interest-free staff loans of up to 1,000 after six months. Cycle to Work scheme. 24/7 Employee Assistance Programme offering confidential support and advice. Enhanced maternity, paternity, shared parental and adoption leave/pay. Free eye tests and contribution towards glasses for eligible colleagues. Call-out and standby payments for applicable roles. Personal development and training opportunities, including study loans and additional study leave for external qualifications. For more information or to apply, please submit your CV
01/09/2026
Full time
Senior Disrepair Planner Salary: Up to 31,607 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent We're looking for an organised and proactive Healthy Homes Senior Disrepair Planner to play a key role in coordinating complex disrepair cases and ensuring residents receive a responsive, customer-focused service. You'll lead a team of Disrepair Schedulers, coordinate inspections and works, manage contractor relationships and ensure cases progress efficiently from initial inspection through to completion. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases, inspections and remedial works. Optimise trade diaries and allocate resources effectively. Liaise with contractors, surveyors and internal teams to keep works progressing. Monitor workloads, deadlines and legal/regulatory requirements. Ensure accurate records and compliance information are maintained. Use data and performance information to identify risks and improve service delivery. Act as a key point of contact for customers and stakeholders. Resolve issues and competing priorities while maintaining excellent customer service. Support continuous improvement across the Healthy Homes and Disrepair service. About You You'll be highly organised with experience in housing, repairs, disrepair or property maintenance, and confident coordinating multiple cases in a busy environment. You'll have strong leadership and communication skills, excellent attention to detail and the ability to make decisions, solve problems and manage competing priorities. Most importantly, you'll be customer-focused, collaborative and committed to delivering safe, healthy homes. This is an excellent opportunity for someone looking to combine planning, leadership and housing experience in a role that makes a genuine difference to residents. Benefits 28 days annual leave plus 8 Bank Holidays, with the option to buy or sell up to 5 additional days. Agile working, providing flexibility around where and when you work. Generous pension scheme, with employer contributions of up to 10%. Employee discounts with over 3,000 online and high-street retailers. Life Assurance of up to 5x annual salary. Interest-free staff loans of up to 1,000 after six months. Cycle to Work scheme. 24/7 Employee Assistance Programme offering confidential support and advice. Enhanced maternity, paternity, shared parental and adoption leave/pay. Free eye tests and contribution towards glasses for eligible colleagues. Call-out and standby payments for applicable roles. Personal development and training opportunities, including study loans and additional study leave for external qualifications. For more information or to apply, please submit your CV
We are currently recruiting for an experienced Planner to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Requirements Proven experience as a Planner/Scheduler, ideally within social housing or domestic maintenance. Excellent organisational and time-management skills Confident speaking to customers over the phone Able to manage a busy workload and prioritise effectively Strong attention to detail
01/09/2026
Contract
We are currently recruiting for an experienced Planner to join a well-established contractor operating within the Social Housing sector. This is a fast-paced role supporting planned maintenance, repairs, compliance, and refurbishment programmes across occupied properties. The successful candidate will play a key role in coordinating operatives, managing appointments, and ensuring works are delivered efficiently while maintaining excellent customer service standards. Responsibilities Planning and scheduling daily workloads for operatives and subcontractors. Managing diaries to maximise productivity and minimise travel time. Allocating responsive repairs, planned works, and maintenance appointments. Monitoring job progress and rescheduling works where required. Liaising with tenants, clients, site teams, and contractors to coordinate appointments. Ensuring all works are completed within agreed service level agreements (SLAs) and KPIs. Updating internal systems with accurate job information and appointment details. Tracking outstanding works and ensuring follow-on appointments are arranged promptly. Producing reports on productivity, work volumes, and performance. Requirements Proven experience as a Planner/Scheduler, ideally within social housing or domestic maintenance. Excellent organisational and time-management skills Confident speaking to customers over the phone Able to manage a busy workload and prioritise effectively Strong attention to detail
Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
01/09/2026
Seasonal
Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
Healthy Homes Disrepair Senior Planner Salary: Up to 31,607 per annum, depending on experience Hours: 37 hours per week Location: Eastleigh Contract: Full Time, Permanent The Opportunity We are seeking a Healthy Homes Disrepair Senior Planner to play a key role in delivering a responsive, customer-focused disrepair service, ensuring residents receive an efficient and effective experience throughout the disrepair process. This is an excellent opportunity for an organised and proactive individual who enjoys coordinating people, resources and processes to ensure complex cases are managed successfully from inspection through to completion. The Role As a Healthy Homes Disrepair Senior Planner, you will lead and support a team of Disrepair Schedulers, ensuring workloads are effectively managed, trade diaries are optimised and customers receive a seamless service throughout their journey. You will oversee the planning and coordination of disrepair works, working closely with internal teams, contractors and external stakeholders to ensure the appropriate resources, materials and approvals are in place to maintain progress and achieve service targets. You will also act as a key point of contact for a variety of stakeholders, helping to manage complex cases, provide updates and ensure compliance with all relevant legal and regulatory requirements. In addition to operational responsibilities, you will use data and performance insight to monitor service delivery, identify risks, maintain accurate records and support reporting activities that drive continuous improvement. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases from inspection to completion. Manage and optimise trade and contractor schedules. Ensure works are delivered efficiently, safely and compliantly. Liaise with residents, colleagues, contractors and stakeholders. Monitor performance against service objectives and targets. Identify service risks and implement appropriate solutions. Maintain accurate records and reporting information. Support continuous improvement initiatives across the disrepair service. Ensure a customer-focused approach is maintained at all times. About You To be successful in this role, you'll have strong organisational and planning skills with experience working in a fast-paced environment, ideally within housing, repairs, maintenance or disrepair services. You will be a confident and supportive leader with the ability to motivate and develop a team while managing competing priorities and complex workloads. The ideal candidate will demonstrate: Experience within repairs, maintenance, housing or disrepair services. Strong scheduling, planning and coordination skills. Experience leading or supervising teams. Excellent communication and stakeholder management abilities. Knowledge of the disrepair process and associated compliance requirements. Strong problem-solving and decision-making skills. Ability to analyse performance data and identify improvements. A customer-focused approach with a commitment to service excellence. High levels of attention to detail and organisational capability. What's on Offer? Competitive salary of up to 31,607 per annum. Full-time permanent position. Supportive and collaborative working environment. Opportunities for professional development and career progression. A rewarding role where you can make a genuine difference to customers and communities. If you have experience in planning, scheduling, repairs or disrepair services and are looking for your next challenge, we would love to hear from you. Apply today to be considered for this exciting opportunity
01/09/2026
Full time
Healthy Homes Disrepair Senior Planner Salary: Up to 31,607 per annum, depending on experience Hours: 37 hours per week Location: Eastleigh Contract: Full Time, Permanent The Opportunity We are seeking a Healthy Homes Disrepair Senior Planner to play a key role in delivering a responsive, customer-focused disrepair service, ensuring residents receive an efficient and effective experience throughout the disrepair process. This is an excellent opportunity for an organised and proactive individual who enjoys coordinating people, resources and processes to ensure complex cases are managed successfully from inspection through to completion. The Role As a Healthy Homes Disrepair Senior Planner, you will lead and support a team of Disrepair Schedulers, ensuring workloads are effectively managed, trade diaries are optimised and customers receive a seamless service throughout their journey. You will oversee the planning and coordination of disrepair works, working closely with internal teams, contractors and external stakeholders to ensure the appropriate resources, materials and approvals are in place to maintain progress and achieve service targets. You will also act as a key point of contact for a variety of stakeholders, helping to manage complex cases, provide updates and ensure compliance with all relevant legal and regulatory requirements. In addition to operational responsibilities, you will use data and performance insight to monitor service delivery, identify risks, maintain accurate records and support reporting activities that drive continuous improvement. Key Responsibilities Lead and support a team of Disrepair Schedulers. Coordinate complex disrepair cases from inspection to completion. Manage and optimise trade and contractor schedules. Ensure works are delivered efficiently, safely and compliantly. Liaise with residents, colleagues, contractors and stakeholders. Monitor performance against service objectives and targets. Identify service risks and implement appropriate solutions. Maintain accurate records and reporting information. Support continuous improvement initiatives across the disrepair service. Ensure a customer-focused approach is maintained at all times. About You To be successful in this role, you'll have strong organisational and planning skills with experience working in a fast-paced environment, ideally within housing, repairs, maintenance or disrepair services. You will be a confident and supportive leader with the ability to motivate and develop a team while managing competing priorities and complex workloads. The ideal candidate will demonstrate: Experience within repairs, maintenance, housing or disrepair services. Strong scheduling, planning and coordination skills. Experience leading or supervising teams. Excellent communication and stakeholder management abilities. Knowledge of the disrepair process and associated compliance requirements. Strong problem-solving and decision-making skills. Ability to analyse performance data and identify improvements. A customer-focused approach with a commitment to service excellence. High levels of attention to detail and organisational capability. What's on Offer? Competitive salary of up to 31,607 per annum. Full-time permanent position. Supportive and collaborative working environment. Opportunities for professional development and career progression. A rewarding role where you can make a genuine difference to customers and communities. If you have experience in planning, scheduling, repairs or disrepair services and are looking for your next challenge, we would love to hear from you. Apply today to be considered for this exciting opportunity
