222 jobs found

Housing Income Officer Location: Home based within the Northwest with occasional travel to our Manchester Office Salary : £34,550 per annum Vacancy Type: Permanent, Full Time (35 hours per week) Closing Date: 18th of September 2026 The Housing Income Officer is responsible for income and debt management services, supporting customers to sustain their tenancies and ensure GLH meets rental income performance expectations. The role is a key point of contact for customers and stakeholders and will work collaboratively with a range of internal and external stakeholders and key agencies in the delivery of an effective income services to all our tenants. The Housing Income Officer role is key to the operational delivery and management of financial controls making sure that everything we do is financially viable and sustainable in the management of our rental income. Manage Business Processes To be responsible for the monthly maintenance of rent accounts for new and existing tenants to include the monitoring and chasing of rental income from Tenants and third party providers. Ensure all rent accounts allocated are reviewed monthly and arrears are maintained at the lowest level possible. Raise rent refunds and write off requests to the Housing Income Team Leader. Keep Rental Debtors to balances under 30 days old, ensuring that proper processes are in place for re-invoicing and payment of those debtors. Ensure the accuracy of the rent accounts and resolve any issues that may occur. Strong Communication and Relationship Management Responsible for dealing with all tenant and former tenant queries which can include, rent payment, terms of tenancy, recovery of rent arrears and housing benefit queries ensuring that GLH policies and procedures are followed. Responsible for maintaining contact with tenant s representatives, Local Authorities, or other non-tenant income providers to ensure any rent arrears debts are cleared. Performance expectations Responsible for the review and proactive debt management to prevent or resolve income issues affecting rental accounts and arrears, liaising with various internal and external stakeholders including; Housing benefit departments, care providers, Tenants and Tenant representatives. Escalating issues to the Housing Income Team Leader where required. To manage the application process for all new and existing tenants when applying for Housing Benefit. To be the single point of contact for the tenant, their appointee or deputy when submitting the application for Housing Benefit and liaising with Housing Benefit prior to tenancy start to ensure the claim is processed smoothly. To respond to all queries and complete all forms in relation to Specialist Support Accommodation and queries surrounding Exempt and Managed categories of long-term accommodation. To ensure any shortfalls in rent are set up at tenancy start and monitored throughout the term of the tenancy. Person specification Essential Experience of debt management within Social Housing. Knowledge of Specialist Supported Housing and Housing Benefit Regimes. Experience of dealing with Exempt and Managed Housing Benefit claims. Understand rent account management processes. Build relationships internal and externally with stakeholders that will assist with income collection. Good time management skills with the ability to work with competing deadlines and under pressure. Good communication skills having the confidence to interact effectively with different people, face to face, over the phone and by email. Ability to deal sensitively with all enquiries and tenants queries. Ability to work as part of a team and to adapt and respond to change. Highly IT literate, with the ability to use a range of Housing Management and Accounting Systems. Experience of Income and Debt management credit control. Awareness of the Housing Sector and learning disability. Have knowledge and experience of dealing with all aspects of the Welfare Benefits System. To Apply If you feel you are a suitable candidate and would like to work for Golden Lane Housing, please click apply to be redirected to our website to complete your application.

Governance Officer London Bridge, Hybrd (2 days in office, 3 days working remotely) £28,000 to £32,100 Hyde is looking for a Governance Officer to join our Company Secretariat team. This is a fantastic opportunity to develop your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Governance Officer at Hyde, you will provide an efficient governance and company secretarial support service to boards and decision-making committees across the Hyde Group. You will support effective meeting administration, regulatory compliance and the execution of key legal documents, helping ensure governance processes are accurate, timely and well managed. Key Duties Support the Company Secretariat team in providing an effective service to boards, committees, and internal stakeholders. Support governance meetings by arranging invitations and room bookings and collating and circulating papers. Support timely regulatory filings with relevant bodies, maintaining filing calendars and registers. Coordinate the execution of legal documents, including logging documents, maintaining registers, obtaining signatures, and liaising with stakeholders. Maintain team administration processes, including actions, reminders, invoices, payments, and intranet pages. Why Join Hyde? At Hyde, strong governance underpins everything we do. You will help support good decision-making across the Group and play an important part in supporting strong, effective governance within an organisation that values integrity, collaboration, and continuous improvement. Hyde is one of the UK s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 125,000 homes to over 350,000 customers and are the first major London Housing organisation to achieve the top regulatory rating for the quality of our services to customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Governance Officer we re seeking someone who can bring: Strong attention to detail, organisation and written communication skills. The ability to manage meeting arrangements, board papers, minutes and action tracking. A proactive mindset and passion for supporting effective governance and compliance Experience in governance, company secretarial support or legal administration is desirable. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.

H&S Officer for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Officer for 2,500 properties across Yorkshire and the North East, reporting into the H&S Manager Risk assessments and method statements Managing the H&S inbox enquiries Ensuring H&S works issued have been carried out by the wider team Support with incident investigations Co-ordination of H&S activities Data processing and using the H&S system Profile IOSH qualification Experience operating in a similar role in the housing, health care or safety sectors Able to carry out risk assessments and method statements Passion for safety Commutable distance of York Job Offer 40,076 Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme

Your new company We are currently recruiting for an experienced Tenancy Services Officer to join a respected Housing Association on an initial 3-month contract.This is an excellent opportunity for a housing professional with a strong background in tenancy management, rent arrears, estate management and customer service to make an immediate impact within a busy housing team. Your new role You will be responsible for delivering a comprehensive tenancy management service, ensuring customers receive a high standard of support while helping the organisation achieve key performance targets. Key duties will include: Managing a patch of tenancies and ensuring compliance with tenancy agreements. Proactively managing rent arrears cases, negotiating repayment arrangements and progressing recovery action where required. Providing housing advice, tenancy sustainment support and signposting to relevant agencies. Investigating and resolving anti-social behaviour and neighbour disputes. Managing tenancy changes, tenancy terminations and associated casework. Carrying out tenancy visits, estate inspections and customer home visits. Working closely with external partners including benefits agencies, support providers and local authority services. Responding to customer enquiries, complaints and service requests. Maintaining accurate records and updating housing management systems. Supporting wider housing management initiatives and service improvement activities What you'll need to succeed Previous experience working within a Housing Association, Local Authority or social housing environment. Strong knowledge of tenancy management and rent arrears recovery. Experience dealing with anti-social behaviour, estate management and tenancy sustainment. Excellent communication and customer service skills. The ability to manage a varied caseload and work effectively both independently and as part of a team. Experience using housing management systems and Microsoft Office applications. What you'll get in return Immediate start available. Initial 3-month contract with potential for extension. Hybrid working arrangement with a minimum of 2 days per week in the office. Opportunity to join a supportive and customer-focused social housing organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)

We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)

Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026

Housing Officer Up to 37,000 including 2000 car allowance (based on skills and experience.) Permanent, Full time Please note: Patches vary across the Oxford to Cambridge arc. Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. Key Responsibilities Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Maintenance Officer - Social Housing Location: Glasgow Contract: Temporary, 6 months Salary/Rate: EVH Grade 7 RG Setsquare is recruiting an experienced Maintenance Officer for a six-month temporary contract with a Glasgow based housing organisation. This is a varied role covering reactive maintenance, void properties and property inspections. You will oversee works from inspection through to completion, liaising with tenants and contractors to ensure repairs are completed safely, efficiently and to the required standard. Key responsibilities: Carry out property, repair and void inspections Diagnose maintenance issues and specify required works Manage reactive repairs and void-property works Raise, monitor and close repair orders Liaise with tenants, contractors and internal teams Monitor contractor performance, quality and timescales Ensure works meet relevant health, safety and compliance standards Maintain accurate records and provide progress reports Assist with complaints and resolve repair-related issues The successful candidate will have: Previous maintenance experience within social housing Experience inspecting properties and managing repairs or voids Good knowledge of housing maintenance and building standards Strong contractor-management and customer-service skills The ability to manage a busy workload and work independently A full UK driving licence and access to a vehicle This is an excellent opportunity for an experienced housing maintenance professional seeking a six-month assignment in Glasgow. To apply, please submit your CV or contact Laura McCormick at RG Setsquare for a confidential discussion. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Housing Officer Location: Northamptonshire - Corby and Kettering Contract: Temporary Hours: Full-time Duration: Ongoing This role is site based 5 days a week We are currently recruiting for an experienced Housing Officer to join a local authority housing team based Northampton . This is an excellent opportunity for a proactive housing professional to take responsibility for a portfolio of properties and provide an effective, customer-focused housing management service. The Role As a Housing Officer, you will be responsible for managing a caseload of properties and tenants, ensuring tenancy and estate management issues are dealt with promptly and in accordance with relevant legislation and policies. Your responsibilities will include: Managing a designated patch of properties and tenancies. Providing advice and support to tenants on a range of housing matters. Dealing with tenancy breaches, anti-social behaviour and other tenancy management issues. Carrying out tenancy visits, inspections and estate management activities. Taking appropriate action in relation to rent arrears and tenancy enforcement. Working closely with tenants to prevent tenancy failure and homelessness. Investigating complaints and responding to customer enquiries. Liaising with internal teams, contractors and external agencies. Identifying safeguarding concerns and making appropriate referrals. Maintaining accurate and up-to-date case records. Taking appropriate enforcement action where required. Supporting vulnerable tenants and working with partner agencies to achieve positive outcomes. About You The successful candidate will ideally have previous experience working within a social housing, local authority or housing association environment. You will have: Previous experience working as a Housing Officer or in a similar housing management role. Good knowledge of tenancy management and housing legislation. Experience dealing with anti-social behaviour, tenancy breaches and rent arrears. Excellent communication and interpersonal skills. The ability to manage a varied caseload effectively. Experience working with vulnerable residents and complex cases. Strong organisational and administrative skills. The ability to work independently while contributing effectively to a wider team. A professional, customer-focused and solution-driven approach. The ability to handle difficult conversations and challenging situations confidently. Why Apply? This is a great opportunity to secure a role within an established housing service in Northampton , offering the chance to develop your housing management experience while making a positive difference to residents. If you feel you meet the above criteria for a Housing Officer please apply within, more information contact the below details.

Housing Solutions Officer Location: Nottinghamshire Contract: Interim till recruited permanently Hours: Full-time Pay: 28-10 per hour Umbrella We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire. This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation. The Role As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements. Your responsibilities will include: Assessing homelessness applications and housing needs. Providing comprehensive housing advice and assistance. Undertaking homelessness prevention and relief activity. Making appropriate statutory decisions under relevant housing legislation. Identifying suitable accommodation and sustainable housing solutions. Working closely with private landlords, housing associations and other accommodation providers. Supporting vulnerable households and customers with complex needs. Maintaining accurate case records and preparing statutory correspondence and decisions. Managing a caseload effectively and working to relevant statutory and service deadlines. Liaising with internal teams and external agencies to achieve positive outcomes. Ensuring all decisions and actions comply with the Part 7 , Homelessness Reduction Act 2017 and associated guidance. About You The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment. You will need: Previous experience working within a Housing Options/Homelessness service. Good knowledge of homelessness legislation and statutory duties. Experience assessing homelessness applications and making decisions. Strong written and verbal communication skills. The ability to manage a busy caseload independently. Experience working with vulnerable customers and complex cases. Excellent organisational and administrative skills. A professional, customer-focused approach. The ability to work effectively under pressure and meet deadlines. Why Apply? This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service. If you meet the above criteria for a Housing Solutions Officer please apply within. For more details please call the details below.

Job Title: Community Housing Officer, Dudley Council Location: Dudley Contract: Temporary - 6 Months Hourly Rate: 19.81 PAYE or 25.91 Umbrella Job Summary To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Work Location: Hybrid in Dudley Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Our client is looking for a Neighbourhood Housing Officer in North Northamptonshire on a 3 month contract. Purpose of the job: Reporting to the Housing Manager the post holder will deliver front line housing management services to NNC tenants and leaseholders. The post holder will offer a first-class customer focussed tenancy management service including but not limited to tenancy and leasehold management, income collection and arrears recovery, unacceptable behaviours, ASB and support services, customer engagement and involvement, estate management, enforcing tenancy conditions and reletting empty properties. There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides. The post is part of the Housing Management Team, and the post holder will deputise for other Officers in their absence. The post holder is expected to: Undertake a range of home and property visits including settling in visits, periodic tenancy reviews and property inspections, abandoned property reports, pre-void inspections and warrants of entry. Process applications for tenancy changes, mutual exchanges, property alterations, home move assistance recommending approvals and refusals Respond to tenancy reference requests. Assist the Housing Manager with arranging emergency accommodation for tenants, where properties have been damaged by fire or flood or deemed uninhabitable. Address unacceptable behaviour reports utilising early intervention techniques and enforcing tenancy conditions when appropriate. Identify customers in need of additional support to sustain their tenancy and make appropriate referrals for assistance. Promote the incentive to downsize and support scheme for tenants who are underoccupying or require a home adapted to assist with a disability and help them move to suitable accommodation. Identify tenants who would be suitable for House Exchange and liaise with them on an individual basis to promote the scheme and develop a tailor-made solution to meet their home move needs. Work jointly with colleagues in the property team to gain access to homes for inspection and compliance purposes. Requirements: Experience of working with a local authority or registered provider in a similar role. Minimum 3 years. Knowledge of the housing legislation, regulation and case law. Understanding county court possession claims procedures. Experience of working with people who may find themselves in difficult situations and who may have multiple/complex needs including challenging behaviours. Experience of managing and prioritising own workload without supervision to meet demands and targets. Must hold a Basic DBS check Working 9am to 5.30pm Monday to Friday 37 hours a week -

About the team As a key member of the Estates team, you will play a vital role in managing one of the county's most diverse property portfolios. Our estate includes libraries, adult care facilities (supported living schemes, care homes and extra care housing), fire stations, register offices, recycling centres, highways assets, public health facilities, and corporate offices. This breadth of assets provides a unique opportunity to work on a wide variety of property matters that directly support vital public services across Hertfordshire. As a valued member of the team, you will: • Manage and instruct external property management agents and specialist consultants. • Work collaboratively with colleagues across Legal Services, Planning, Property Development, Design and Construction, Facilities Management and service departments. • Develop strong relationships with internal stakeholders to deliver property solutions that meet service needs while achieving best value for the Council. • Support the delivery of strategic property initiatives, estate management programmes and major projects across the portfolio. • Lead and contribute to governance and decision-making processes, preparing reports and securing approvals within a democratic and politically sensitive environment. We embrace flexible and hybrid working, offering a combination of office-based, site-based and remote working to help you maintain a healthy work-life balance. About the role As a Senior Estates Officer, you will help ensure the Council's estate is managed effectively, efficiently and in accordance with the Strategic Asset Management Plan, supporting the delivery of high-quality services for Hertfordshire residents. Your primary focus will be the Adult Care property portfolio, including supported living schemes, care homes and extra care facilities. You will contribute to significant strategic programmes, including the implementation of the Council's Supported Living Strategy and the development of new Extra Care schemes across the county. You will also play an important role in reviewing and transforming the older persons' care home estate, helping to shape property solutions that improve accommodation, enhance service provision and support future service delivery. Reporting to the Strategic Asset and Estates Manager, you will provide expert property and estates advice on a wide range of land and property matters, ensuring compliance with RICS professional standards, relevant legislation and Council policies. The role offers significant variety of estate management, including landlord and tenant matters such as rent reviews, lease renewals and lease re-gears, as well as project delivery, property asset management, strategic reviews, and the provision of professional estates advice to colleagues, service departments, and external stakeholders. This is an excellent opportunity for someone who enjoys combining professional estate management with strategic thinking and stakeholder engagement. About you We are looking for an enthusiastic and motivated property professional who can confidently manage a varied workload and build strong working relationships across a range of stakeholders. Essential: Experience in estate management, property management or a related property discipline, with a sound understanding of professional property practice. Knowledge of landlord and tenant matters and wider estate management principles. Understanding of property, planning and legal issues, with the ability to navigate complex and sensitive situations. Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes. Excellent organisational skills with the ability to manage competing priorities and deliver results to deadlines. Strong written and verbal communication skills, including the ability to prepare reports and present recommendations. Good IT skills, including proficiency in Microsoft Office applications. Ability to work independently while contributing positively to a collaborative team environment. Desirable: Experience of working within a local authority or public sector property environment. Membership of the Royal Institution of Chartered Surveyors (MRICS) or progressing towards professional qualification. Experience of delivering strategic property projects.

My Glasgow based client is seeking a Maintenance/Assets Officer to join them for 6 months. The successful candidate will be responsible for delivering an efficient, maintenance service across a designated housing patch, ensuring high standards of customer service, property condition, tenant safety, and compliance. Key Responsibilities Manage reactive repairs and void properties, including inspections, raising work orders, monitoring contractor performance, and minimising rent loss. Oversee estate services (landscaping, cleaning) to ensure quality, value for money, and contractor accountability. Conduct property inspections to ensure safety compliance, insurance requirements, and asset condition reporting. Process alterations, medical adaptations, insurance claims, and improvement applications in line with policy. Project manage planned and cyclical maintenance contracts, ensuring delivery to quality standards and KPI targets. Support tenant safety compliance, including damp & mould inspections and liaison with health & safety consultants. Maintain accurate asset management system records and contribute to performance reporting. Support policy development, complaints handling, training, and compliance with the Scottish Social Housing Charter. During your term at the Housing Association you will communicate and work closely with Tenants, Contractors, Asset Management Team, Customer Services, and senior management. This excellent position will offer the opportunity to work with a respected and progressive Housing Association. To find out more, please apply or message Alasdair Reid.

ASB Team Leader London Hybrid / Field Based Rate: £450.02 per day IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37) Role Summary The successful candidate will be responsible for managing a team of ASB Complex Case Officers, ensuring high-quality case management, robust enforcement activity and effective partnership working to reduce and prevent anti-social behaviour. This role requires an experienced ASB professional who can provide leadership, drive performance and work collaboratively with internal teams, statutory partners and community organisations to deliver positive outcomes. What You Will Do As An ASB Team Leader - Lead and manage a team of ASB Complex Case Officers, ensuring effective delivery of complex ASB case management. - Provide operational leadership, guidance and support to officers managing challenging and high-risk cases. - Coordinate partnership working with agencies including police, probation, health services, fire services, community groups and other stakeholders. - Support the delivery of effective problem-solving approaches to prevent and reduce anti-social behaviour. - Oversee investigations, ensuring cases are managed appropriately, evidence is gathered and enforcement action is progressed where required. - Provide advice and support on legal interventions, including actions under ASB legislation and associated housing legislation. - Support court proceedings by assisting with case preparation, evidence gathering, statements and attendance as a witness when required. What You Will Need As An ASB Team Leader - Proven experience leading or managing complex ASB, enforcement or community safety casework. - Strong knowledge of ASB legislation, statutory duties, enforcement processes and best practice approaches. - Experience managing complex investigations and preparing cases for formal enforcement action. - Experience working with multi-agency partnerships to achieve positive outcomes. - Excellent communication, negotiation and problem-solving skills with the ability to engage with a range of stakeholders. - Ability to manage and motivate a team, driving performance and maintaining high service standards. - Experience representing an organisation in court or providing evidence as a witness is desirable. - Full UK driving licence and access to a vehicle for site visits. What's On Offer - Competitive day rate of £450.02 per day - Initial 3-month contract with potential extension - Inside IR35 engagement via umbrella - Opportunity to lead a specialist ASB service and manage complex community safety cases - A varied role involving leadership, enforcement, partnership working and service improvement Application for ASB Team Leader Apply today or contact our recruitment consultant to discuss this ASB Team Leader opportunity.

Neighbourhood Housing Officer Northamptonshire Field Based Rate: £32.10 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37 Hours) Role Summary Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services. What You Will Do As A Neighbourhood Housing Officer - Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders. - Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments. - Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications. - Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required. - Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services. - Undertake estate inspections, identify issues and work with residents and partner agencies to improve neighbourhoods. - Support empty property processes including advertising, viewings, sign-ups and customer welcome meetings. What You Will Need As A Neighbourhood Housing Officer - Previous experience working in a similar housing management role within a local authority or housing provider environment. - Strong knowledge of tenancy management, housing legislation, regulation and possession processes. - Experience managing cases involving vulnerable residents, complex needs and challenging behaviour. - Excellent communication, negotiation and problem-solving skills. - Ability to manage your own workload effectively and work to deadlines and performance targets. - Full driving licence and access to a vehicle for work purposes. What's On Offer - £32.10 per hour contract rate - Initial 3-month contract with potential extension - Opportunity to support frontline housing services within a local authority setting - A varied role working directly with tenants, communities and partner organisations Application for Neighbourhood Housing Officer Apply today or contact our recruitment consultant to discuss this Neighbourhood Housing Officer opportunity.

We are currently recruiting for an experienced Asset Data Officer to support the effective management of asset management and property compliance data workig on a contract basis, this role will largely be working from home with the requirement to go to the office for meetings on occasions and is working on a contract basis. The successful candidate will be responsible for maintaining accurate and up-to-date property and asset information, ensuring data is reliable and available to support compliance, investment planning and operational decision-making. Maintain and update asset management, property and compliance data across a range of systems. Input, validate and quality-check property and asset information to ensure accuracy and consistency. Manage data relating to statutory compliance, including areas such as fire safety, gas, electrical, asbestos, lifts and other property compliance requirements. Use various asset management and property databases/packages to maintain and interrogate information. Analyse and manipulate large datasets using Microsoft Excel. Produce reports, schedules and data analysis to support asset management and compliance teams. Identify data discrepancies, gaps and anomalies and undertake investigations to resolve them. Assist with data cleansing, validation and improvement projects. Support the production of management information and performance reports. Work closely with surveyors, compliance teams, contractors and other internal stakeholders to ensure asset information remains accurate. Maintain appropriate audit trails and ensure data is managed in line with organisational procedures. Candidates should ideally have the following- Experience working with asset management, property or housing databases. Strong Microsoft Excel skills, including data analysis, filtering, sorting and reporting. Excellent attention to detail and a methodical approach to data management. Experience of data validation, cleansing and quality assurance. An understanding of housing asset management and property compliance data. The ability to analyse information and identify discrepancies or trends. Strong IT skills and the ability to learn and use different software packages quickly. Good communication skills and the ability to work effectively with property and compliance professionals. Excellent working conditions and rates of pay on offer with this role.

Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially 2 days a week in the office Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation.As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)