22 jobs found

Governance Officer London Bridge, Hybrd (2 days in office, 3 days working remotely) £28,000 to £32,100 Hyde is looking for a Governance Officer to join our Company Secretariat team. This is a fantastic opportunity to develop your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Governance Officer at Hyde, you will provide an efficient governance and company secretarial support service to boards and decision-making committees across the Hyde Group. You will support effective meeting administration, regulatory compliance and the execution of key legal documents, helping ensure governance processes are accurate, timely and well managed. Key Duties Support the Company Secretariat team in providing an effective service to boards, committees, and internal stakeholders. Support governance meetings by arranging invitations and room bookings and collating and circulating papers. Support timely regulatory filings with relevant bodies, maintaining filing calendars and registers. Coordinate the execution of legal documents, including logging documents, maintaining registers, obtaining signatures, and liaising with stakeholders. Maintain team administration processes, including actions, reminders, invoices, payments, and intranet pages. Why Join Hyde? At Hyde, strong governance underpins everything we do. You will help support good decision-making across the Group and play an important part in supporting strong, effective governance within an organisation that values integrity, collaboration, and continuous improvement. Hyde is one of the UK s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 125,000 homes to over 350,000 customers and are the first major London Housing organisation to achieve the top regulatory rating for the quality of our services to customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Governance Officer we re seeking someone who can bring: Strong attention to detail, organisation and written communication skills. The ability to manage meeting arrangements, board papers, minutes and action tracking. A proactive mindset and passion for supporting effective governance and compliance Experience in governance, company secretarial support or legal administration is desirable. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.

Housing Solutions Officer Location: Nottinghamshire Contract: Interim till recruited permanently Hours: Full-time Pay: 28-10 per hour Umbrella We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire. This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation. The Role As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements. Your responsibilities will include: Assessing homelessness applications and housing needs. Providing comprehensive housing advice and assistance. Undertaking homelessness prevention and relief activity. Making appropriate statutory decisions under relevant housing legislation. Identifying suitable accommodation and sustainable housing solutions. Working closely with private landlords, housing associations and other accommodation providers. Supporting vulnerable households and customers with complex needs. Maintaining accurate case records and preparing statutory correspondence and decisions. Managing a caseload effectively and working to relevant statutory and service deadlines. Liaising with internal teams and external agencies to achieve positive outcomes. Ensuring all decisions and actions comply with the Part 7 , Homelessness Reduction Act 2017 and associated guidance. About You The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment. You will need: Previous experience working within a Housing Options/Homelessness service. Good knowledge of homelessness legislation and statutory duties. Experience assessing homelessness applications and making decisions. Strong written and verbal communication skills. The ability to manage a busy caseload independently. Experience working with vulnerable customers and complex cases. Excellent organisational and administrative skills. A professional, customer-focused approach. The ability to work effectively under pressure and meet deadlines. Why Apply? This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service. If you meet the above criteria for a Housing Solutions Officer please apply within. For more details please call the details below.

We are currently looking for an experienced Temporary Accommodation Officer to manage a portfolio of properties used to accommodate homeless households. The role will cover the full management of temporary accommodation, including voids, lettings, tenancy management, rent arrears, repairs and landlord liaison, alongside ensuring properties remain compliant and accommodation providers meet their contractual responsibilities. The Role Manage a portfolio of properties used as temporary accommodation for homeless households. Manage voids, lettings, tenancy matters, rent arrears and repairs across the portfolio. Monitor temporary accommodation placements and ensure properties are occupied by authorised households. Manage vacation and repossession of accommodation following the discharge of homelessness duties. Carry out property visits and ensure temporary accommodation meets required Health & Safety standards. Manage relationships with landlords and accommodation providers. Contract manage providers of temporary accommodation, including PLA and HAL arrangements. Monitor contractual compliance and ensure accommodation invoices are processed efficiently. Work with Housing Solutions teams to coordinate services for statutorily homeless households. Provide advice and support to temporary accommodation residents and make referrals to external agencies where required. Support and lead work relating to the Housing Association Leasing Scheme and other temporary accommodation projects. Key Requirements Previous experience working within Temporary Accommodation or Housing Management. Experience managing temporary accommodation properties and homeless households. Experience across voids, lettings, tenancy management, rent arrears and repairs. Knowledge of homelessness legislation and the discharge of statutory housing duties. Experience carrying out property visits and monitoring Health & Safety compliance. Experience managing landlords and temporary accommodation providers. Experience of leasing arrangements such as PLA and HAL schemes. Experience monitoring contracts, supplier performance and accommodation invoices. What You Need to Do Now If you are interested in this Temporary Accommodation Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness and housing needs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Role: Resident Liaison Officer (RLO) Location: Northampton & Kettering (covering social housing sites across both areas) Contract Type: Temporary / Fixed-Term (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are looking for an experienced Resident Liaison Officer (RLO) to manage resident communications on a fast-paced planned maintenance contract across Northampton and Kettering. This role focuses on internal refurbishments ( kitchens and bathrooms ) within occupied social housing properties. You will act as the vital bridge between residents, site management, housing association client teams, and sub-contractors to ensure smooth project delivery, minimal disruption, and high resident satisfaction. Key Responsibilities Resident Communications: Conduct pre-work surveys, deliver consultation packs, and explain work scopes and schedules to residents prior to start dates. Day-to-Day Liaison: Act as the primary point of contact for resident queries, concerns, or special requirements during active kitchen and bathroom refits. Access Management: Work closely with tenant populations and site teams to maintain access schedules and minimise no-access delays. Choice Options: Guide residents through color/style choices for units, worktops, tiles, and flooring according to contract specifications. Complaints & Feedback: Log, investigate, and resolve resident complaints promptly, ensuring all issues are escalated to site leadership where appropriate. Quality & Handover: Conduct post-completion satisfaction surveys, assist with sign-off documentation, and hand over completed works. Key Requirements & Experience Social Housing Background: Demonstrable experience working as an RLO or Tenant Liaison Officer (TLO) specifically on social housing planned maintenance schemes. Kitchen & Bathroom Experience: Strong familiarity with internal refurbishment programs and the day-to-day impacts of living through kitchen/bathroom refits. Local Knowledge: Ability to travel regularly between sites across the Northampton and Kettering regions. Communication Skills: Exceptional interpersonal, conflict-resolution, and written communication skills with an empathetic approach. Licence & Transport: Valid UK Driving Licence and access to a reliable vehicle (mileage reimbursed where applicable). CLICK APPLY NOW IF THE ROLE IS OF INTEREST AND YOU HAVE THE RELEVANT QUALIFICATIONS/EXPERIENCE Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.

Lettings Negotiator (Lettings Advisor) Fixed Term Contract from 21/09/2026 until 05/06/2027 (Maternity Cover) Mobile covering Shoreham, Lancing, Brighton, Crawley, Horsham, Lewis, Reigate and Banstead, Worthing and Woking Up to £33,000 Hyde is looking for a Lettings Advisor to join our Empty Homes & Lettings team. This is a fantastic opportunity to help customers find and move into their new homes while delivering an excellent customer experience throughout the lettings journey. As a Lettings Advisor at Hyde, you'll manage the customer journey from home vacancy through to tenancy sign-up. Working closely with Empty Homes & Lettings Officers, Surveyors and other internal teams, you'll help customers through what can be both an exciting and emotional process, ensuring homes are let quickly, efficiently and to a high standard. Key Duties Manage the lettings process from property vacancy through to customer move-in, ensuring a positive customer experience. Work on a mobile basis covering Shoreham, Lancing, Brighton, Crawley, Horsham, Lewis. Reigate and Banstead, Worthing and Woking. Arrange and deliver customer interviews, viewings and tenancy sign-ups, tailoring your approach to individual customer needs. Work closely with colleagues and contractors to coordinate property readiness and achieve re-let targets. Provide support and guidance to customers, including referrals for financial, welfare and housing-related advice where appropriate. Maintain accurate records using CRM, Northgate and Microsoft Office systems while ensuring compliance with policies and procedures. Why Join Hyde? Hyde is one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose and a focus on delivering excellent customer experiences, Hyde is a place where you can build a rewarding career while making a real difference in people's lives. As a Lettings Advisor, we're seeking someone who can bring: Experience delivering excellent customer service in a housing, lettings, property or customer-focused environment. Strong communication, relationship-building and organisational skills. The ability to manage multiple priorities and work effectively to deadlines and performance targets. Confidence in supporting customers from a range of backgrounds, including vulnerable customers. Good IT skills, including experience using Microsoft Office and customer management systems. Full and clean UK Driving License. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.

Homelessness Prevention Officer Location: Halifax, HX1 1QE Pay: 13.59 PAYE OR 19.20 Umbrella per hour Hours: Full Time Contract: Temporary until October 2026 with possible extension Working Pattern: Hybrid Working Positions Available: 2 The Role We are recruiting for experienced Homelessness Prevention Officers to support individuals and families who are homeless or at risk of homelessness. You will work within a busy Housing Options team, providing advice, support and practical interventions to help customers secure and sustain suitable accommodation. This is a rewarding frontline role where you will manage your own caseload, carry out assessments, develop personal housing plans and work closely with landlords, support agencies and partner organisations to achieve positive housing outcomes. Day-to-Day Responsibilities Interview customers presenting as homeless or in housing need. Provide advice on homelessness prevention, housing options and available support services. Assess housing needs and develop personalised housing plans. Manage a caseload of clients and deliver effective homelessness prevention interventions. Negotiate with landlords, family members and partner agencies to prevent homelessness. Complete homelessness-related documentation, including plans and decision letters. Carry out home visits and attend meetings at various locations across the borough. Support customers to complete housing, benefit and support applications. Build strong relationships with housing providers, support services and community organisations. Attend case conferences and multi-agency meetings. Maintain accurate case records and ensure information is recorded correctly. Work collaboratively with colleagues to deliver a high-quality Housing Options service. Skills & Experience Required Experience working with individuals or families who are homeless or at risk of homelessness. Knowledge of homelessness prevention and housing options services. Experience supporting vulnerable people. Ability to manage a varied caseload and competing priorities. Strong communication and relationship-building skills. Experience working with partner agencies and within a multi-agency environment. Good negotiation and problem-solving abilities. Ability to work independently and as part of a team. Competent using Microsoft Office and case management systems. Knowledge of the benefits system is desirable. Essential Requirements GCSE Grade C/4 or above in English and Maths (or equivalent experience). Full UK driving licence. Access to a vehicle for work purposes. Willingness to undertake home visits and occasional evening/weekend work. Enhanced DBS check with Adult and Children's Barred List checks. To apply for the Homelessness Prevention Officer position, please submit your CV detailing your relevant experience

Ready for your next interim opportunity within Housing Options? A local authority in Bedfordshire is looking to appoint an experienced Housing Options Officer to support their busy Prevention & Relief service on an initial 3-month contract. This role would suit someone comfortable managing homelessness applications from first approach through to decision, whilst working proactively to prevent homelessness wherever possible. Key Responsibilities: Managing a caseload of Prevention and Relief duties Conducting homelessness assessments and investigations Producing and progressing Personalised Housing Plans (PHPs) Issuing statutory decisions, including Section 184 notifications Working with applicants, landlords and partner agencies to prevent homelessness What you'll need: Recent Housing Options experience within a UK local authority Strong knowledge of homelessness legislation Ability to attend the office 3 days per week If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.

Marks Consulting Partners are currently recruiting for a Deputy Housing Options Manager (Team Leader) to work with one of our local authority clients in Sussex. This is a 3 month temporary contract, working two days per week in the office on duty, with the rate dependent on experience. What you will be doing: Providing day-to-day leadership and support to two Prevention Outreach Officers (subject to change), including line management responsibilities Acting as Duty Manager within the offices two days per week Leading on a range of critical partnerships and multi-agency initiatives, including MARAC, MAPPA, Rough Sleeping and Housing First Ensuring effective joint working across statutory and voluntary sector agencies to support some of the most vulnerable residents What you will need: Substantial experience in homelessness and housing options services Strong understanding of Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience of partnership working with statutory and voluntary sector agencies Excellent decision making and case management skills Ability to lead, motivate and develop staff in a fast paced, frontline environment Experience of Home Connections is preferable Enhanced DBS check and references required If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.

We are currently looking for experienced Homeless Caseworkers to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and working with households to prevent and relieve homelessness. The successful candidates will have strong local authority homelessness experience, detailed knowledge of current legislation and the ability to manage a caseload from assessment through to decision. The Role Assessing homelessness applications and making statutory decisions in line with legislation. Managing a caseload of households who are homeless or threatened with homelessness. Developing and progressing prevention and relief activity to secure appropriate housing outcomes. Completing detailed enquiries and investigations to determine statutory duties. Drafting legally compliant homelessness decision letters. Providing housing advice and explaining statutory decisions to applicants. Applying relevant legislation when dealing with complex homelessness cases. Maintaining accurate case records and working within safeguarding policies and procedures. Key Requirements Recent experience assessing homelessness applications within a local authority environment. Experience preventing and relieving homelessness. Detailed working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017. Knowledge of the Renters' Rights Act 2025, particularly in relation to tenancy reform. Knowledge of the Care Act 2014, Children Acts, Equality Act 2010 and GDPR as they apply to homelessness. Experience drafting statutory homelessness decision letters. Experience independently managing a homelessness caseload. What You Need to Do Now If you are interested in this Homeless Caseworker role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Homeless Caseworkers, Housing Options Officers, Housing Solutions Officers and Homelessness Prevention Officers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness , supporting vulnerable residents, and delivering impactful housing outcomes. Housing Solutions Officer Public Sector - Local Authority Temporary Role - 3 months with possible extension Full Time - Monday to Friday, 35 hours per week 245 per day Umbrella inside IR35 IT Equipment Provided ASAP Start Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment. Essential skills & experience: Strong knowledge of Housing Act 1996 , Homelessness Reduction Act 2017 , and relevant case law Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment Confident conducting interviews, assessments, and drafting detailed decision letters Excellent communication skills, with the ability to explain complex legal matters clearly to customers Strong negotiation and problem-solving skills, particularly with landlords and support services Customer-focused approach with empathy for vulnerable individuals Organised, resilient, and able to work to strict statutory deadlines Key Responsibilities Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017 Make robust, legally sound decisions on eligibility, priority need, and intentionality Take proactive steps to prevent and relieve homelessness through early intervention and casework Interview and support customers at risk, providing clear advice on housing options and alternatives Negotiate with landlords and partners to secure sustainable accommodation solutions Liaise with internal departments, legal services, and external agencies to deliver positive outcomes Maintain accurate case records and ensure compliance with statutory duties Identify safeguarding concerns and support vulnerable households appropriately Contribute to reducing reliance on temporary accommodation and improving service outcomes Why Apply? Competitive daily rate Flexible hybrid working arrangement Opportunity to contribute directly to reducing homelessness and improving residents' lives Work within a collaborative, high-performing local authority team Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are currently recruiting for an experienced Housing Triage Coordination Officer to join a busy Housing Solutions team, playing a key role at the front end of the service in preventing homelessness and delivering effective housing advice. This is a fast-paced, customer-facing position where you will act as the first point of contact for residents, providing immediate housing advice, triaging cases and coordinating responses to ensure customers receive the right support at the earliest opportunity. The Role Act as the first point of contact for residents presenting with housing issues, delivering a high-quality triage and advice service. Provide rapid responses to housing enquiries via front of house, telephone, email and web forms. Work proactively to prevent homelessness at first contact, including negotiation with landlords, family members and other stakeholders. Coordinate appointments for Housing Options Officers, visiting officers and tenancy relations officers. Manage and monitor incoming enquiries, allocating cases appropriately across the service. Provide housing advice, signposting and initial decision letters in line with legislation and council procedures. Support customers to explore housing options including private rented sector, mutual exchange, mobility schemes and homelessness prevention tools. Work closely with internal teams and external partners including housing providers, DWP, health services, probation and third sector organisations. Ensure all case information is accurately recorded on relevant systems and meets reporting requirements. Support vulnerable households, including those with mental health, substance misuse or complex needs, ensuring appropriate referrals are made. Assist in the assessment of applications under Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Contribute to homelessness prevention initiatives and continuous service improvement. Key Requirements Experience working within a Housing Options, Homelessness or Housing Advice environment. Strong understanding of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience delivering frontline customer service and housing advice. Ability to manage a high-volume caseload in a fast-paced, front-facing environment. Strong communication and negotiation skills with the ability to resolve complex situations. Experience working with vulnerable clients and partner agencies. Good IT skills with experience maintaining accurate case records. Ability to work to targets, deadlines and performance standards. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Options, Homelessness Prevention and Housing Advice services throughout the UK. Even if you are happy in your current role, we welcome calls from Housing Options Officers, Triage Officers, Homelessness Prevention Officers and Housing Advice Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.

PRSO (Private Rent Sector Offer) Officer Location: Wembley, HA9 0FJ Rate of pay: 23.81 PAYE / 31.35 Umbrella Temporary until December 2026 Hybrid Working 3 Positions Available The Role We are looking for experienced PRSO Officers (Private Rent Sector Offer) to support households owed a full housing duty by securing suitable private rented accommodation and managing cases through to successful housing outcomes. Key Responsibilities Assess housing needs and suitability of accommodation. Make Private Rented Sector Offers (PRSOs) in line with housing legislation. Complete affordability and income assessments. Manage a caseload of homelessness applications. Prepare decision letters and statutory notifications. Work closely with landlords, agents and partner organisations. Conduct property and customer visits when required. Maintain accurate records and case notes. Support vulnerable customers and manage complex cases. About You Experience working in homelessness, housing options or a similar housing service. Strong knowledge of homelessness legislation and PRSO processes. Experience supporting vulnerable customers. Excellent communication and case management skills. Able to manage a busy workload and meet deadlines. Confident working with internal teams and external partners. To apply for the PRSO (Private Rent Sector Offer) Officer position, please submit your CV for consideration.

Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers. If you feel you meet the above requirements and are interested in applying, please get in touch with Oscar Bennison on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

We are looking for an experienced Housing Options Officer / Homelessness Officer to join a local authority housing service. This role is ideal for candidates with strong knowledge of homelessness prevention, housing advice, housing options, case management, and the Housing Act. Key Details Job Title: Housing Options Officer / Homelessness Officer Sector: Local Authority Housing / Homelessness Prevention Pay: £29.35ph umbrella Hours: 37 per week Contract: Temporary, 17 weeks Start: 14 September 2026 Role Purpose You'll provide front-line housing advice, homelessness prevention support and housing options assessments for applicants who are homeless or threatened with homelessness. Key Responsibilities Provide housing advice on homelessness prevention, housing options, tenancy rights and security of tenure. Assess homelessness applications and support applicants under relevant housing legislation. Manage a busy housing caseload with accurate case notes, evidence and applicant records. Identify practical housing solutions, including prevention, relief and move-on options. Liaise with landlords, housing providers, local authority teams and external support agencies. Communicate clearly with applicants by phone, email and letter. Support vulnerable applicants with inclusive, person-centred and outcome-focused advice. Essential Skills and Experience Experience as a Housing Options Officer, Homelessness Officer, Housing Needs Officer or similar. Strong local authority housing, homelessness prevention or housing advice experience. Knowledge of homelessness assessments, applicant interviews and housing legislation. Excellent case management, negotiation and customer service skills. Confident working with vulnerable people and managing challenging conversations. Highly organised, accurate and able to manage a busy caseload. Fluent English, in line with Part 7 of the Immigration Act 2016. A level standard or equivalent knowledge to NVQ Level 4. Desirable Knowledge Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. Suitability Order 2012, landlord and tenant law, and security of tenure. Housing options, homelessness relief, prevention duties and supported accommodation pathways. Data protection, equality, diversity and safeguarding awareness in a housing advice setting. Partnership working across housing, social care, voluntary sector and local authority services. Why Apply? This is a great opportunity for a housing options professional to support homelessness prevention, deliver quality housing advice and improve outcomes for residents across Somerset. How to Apply Apply today with your updated CV if you have experience in housing options, homelessness prevention, housing advice or local authority housing services. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

Minimum of 3 years of recent experience working directly as a local authority housing options officer (not Triage Officers). Expert working knowledge of part 7 of the Housing Act 1996 and the Homelessness Reduction Act 2017, plus some knowledge of Part 6 of the Act. The ability to rigorously assess the five homelessness tests: eligibility, homelessness, priority need (including assessing vulnerability), local connection and Intentionality Ability to conduct robust investigatory enquiries. Keeps

Private Rented Sector Officer Location: Braintree, essex Duration: Initial 3-month contract Rate: £33.00 £35.00 per hour (umbrella) Working Pattern: 1 2 days required in the offices This is an excellent opportunity for an experienced housing professional to play a key role in preventing and relieving homelessness by securing suitable private rented accommodation for households referred through Housing Services. As a Private Rented Sector Officer, you will proactively identify suitable properties, develop strong relationships with landlords and letting agents, and support residents throughout the process of securing and moving into accommodation. Working closely with the PRS Tenancy Sustainment Officer and wider Housing Services team, you will help ensure households are successfully placed into sustainable accommodation and receive the support they need to achieve positive tenancy outcomes. Key Responsibilities Property Procurement Negotiate tenancy terms and arrangements with landlords and letting agents to maximise housing opportunities. Manage a caseload of households seeking accommodation through the PRS Scheme. Provide advice and guidance on private renting, tenancy responsibilities and housing options. Support residents with move-in arrangements and ensure all required documentation and processes are completed. Attend meetings with landlords, residents and partner organisations as required. Performance and Compliance Monitor property placements and tenancy outcomes. Ensure all activities comply with relevant housing legislation, policies and procedures. The Experience You Will Bring Experience working in housing, homelessness prevention, tenancy management, lettings, estate agency or a related field. Experience building effective relationships with landlords, letting agents, customers and partner organisations. Knowledge of the Private Rented Sector and housing options available to residents. Understanding of housing legislation, homelessness duties and tenancy management principles. Excellent communication and negotiation skills. Strong organisational and time-management skills. Ability to manage competing priorities and work effectively under pressure. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Housing Options Advisor North Northamptonshire Location: Kettering, NN15. Salary: £30 per hour. Full Time Monday to Friday 37 hours. Contract: Initial two month contract with possible extension. We are looking for an experienced Homelessness Triage Officer to carry out initial homelessness assessments for customers who are homeless or at risk of homelessness. You will assess eligibility, housing circumstances, and priority need, ensuring statutory duties are met while focusing on preventing homelessness wherever possible. Key Responsibilities: Conduct initial homelessness and housing needs assessments. Assess eligibility, homelessness status, and reason to believe priority need under homelessness legislation. Determine whether interim accommodation duties under Section 188 apply. Identify prevention and relief options to achieve positive housing outcomes. Maintain accurate case records and provide advice and support to customers throughout the assessment process. The ideal candidate will have experience in homelessness prevention or housing options within a Local Authority and a good understanding of the Housing Act 1996 and homelessness legislation. Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Liam Heddle on (url removed)

Housing Options Officer - Hampshire 35 per hour Initial 3-Month Contract Hybrid Working - 1 Day per Week On-Site Duty Cover Twice Per Week Park Avenue Recruitment are currently working with a Local Authority in Hampshire who are looking for an experienced Housing Options Officer to join their team on an initial 3-month interim contract. This is a great opportunity for an experienced Housing Options Officer who is confident managing complex homelessness cases and can hit the ground running with minimal supervision. The role: Managing a caseload of complex Housing Options and homelessness cases. Completing homelessness assessments in line with the Housing Act 1996 Part VII and Homelessness Reduction Act 2017 . Producing and progressing Personalised Housing Plans . Making homelessness decisions and progressing cases through to resolution. Providing duty cover twice per week . Working through more challenging or longstanding cases and helping reduce caseload pressures within the service. Liaising with applicants, landlords, support agencies and internal teams to prevent and relieve homelessness. What we're looking for: You will need previous experience working within a Local Authority Housing Options/Homelessness service and be confident handling complex cases independently. Any prior Hampshire experience is desired. The role offers 35 per hour , with only 1 day per week required on-site in Hampshire , on an initial 3-month contract . If you're an experienced Housing Options Officer looking for your next interim contract, please apply with your CV or contact (url removed) for further information.

Temporary Accommodation Move-On Officer - Surrey 35 per hour Initial 3-Month Contract 2 Days per Week On-Site Park Avenue Recruitment are working with a Local Authority in Surrey who are looking for an experienced Temporary Accommodation Move-On Officer to join their team. The main priority of this role is to help move households out of Temporary Accommodation, with a strong focus on discharge of homelessness duty and progressing cases to a suitable and sustainable outcome. Key responsibilities You will be responsible for managing a caseload of households in Temporary Accommodation and actively progressing cases towards move-on. This will include: Progressing cases towards discharge of duty . Identifying suitable move-on options, including private rented accommodation. Ensuring offers and discharges are completed correctly and in line with homelessness legislation. Supporting households through the move-on process. Liaising with landlords, housing providers, internal teams and external agencies. Reducing prolonged stays in Temporary Accommodation. Keeping case notes and actions fully updated on Jigsaw . What we're looking for We are looking for someone with previous Local Authority homelessness, Housing Options or Temporary Accommodation experience who is confident managing cases independently. You will need a good understanding of discharge of duty , homelessness legislation and move-on pathways, alongside experience using Jigsaw . This is an initial 3-month contract , paying 35 per hour , with 2 days per week required in the office in Surrey . For further information or to discuss the role, please contact (url removed) .