Job Description
Job Title: Supervisor
Location: West London
Salary: 44,850 per annum
Contract Type: Permanent
Benefits: Van and fuel card provided
About the Role
We are seeking an experienced and motivated Supervisor to oversee maintenance operations within occupied social housing properties across West London. This is a hands-on leadership role, ensuring that repair and maintenance works are delivered safely, efficiently, and to a high standard of customer satisfaction.
You will be responsible for supervising operatives on-site, coordinating daily workloads, and ensuring all works are completed in line with health and safety requirements, service standards, and agreed timeframes.
Key Responsibilities
- Supervise and support a team of operatives delivering responsive repairs and maintenance works in social housing properties
- Allocate and prioritise daily tasks to ensure efficient workflow and service delivery
- Conduct site visits and quality checks to ensure work meets required standards
- Ensure compliance with health & safety regulations and company procedures at all times
- Liaise with residents, housing officers, and internal teams to resolve issues effectively
- Monitor materials, stock usage, and job progress to support operational efficiency
- Support the resolution of complaints or escalations in a professional and timely manner
- Maintain accurate records of works completed and site activity
About You
- Previous experience in a supervisory role within housing maintenance, repairs, or construction
- Strong knowledge of building maintenance practices and health & safety standards
- Confident managing teams and coordinating workloads across multiple sites
- Good communication and customer service skills, particularly when dealing with residents
- Ability to problem-solve and make decisions in a fast-paced environment
- Full UK driving licence (essential)
What's on Offer
- Competitive salary of 44,850 per year
- Permanent, stable position
- Company van and fuel card provided
- Opportunity to work within a varied and community-focused environment
- Career development and progression opportunities
If you are an experienced supervisor looking to take the next step in a rewarding role within social housing maintenance, we would like to hear from you.
