Sales and Operations Manager

Sales & Operations Manager

Location: Fareham office/ Hybrid, 2-3 days in

Salary: Salary dependent upon experience

Vacancy Type: Full time, Permanent

Sales & Operations Manager for a Conveyancing team

A leading conveyancing law firm is seeking a sales and operations manager to work full time from its head office in Whiteley, Hampshire.

This is a wide-ranging role for a non-lawyer to make an impact within a dynamic law firm environment.

Would suit an estate agent, mortgage broker or similar with some previous managerial experience who has a good grasp of the residential conveyancing process, has ideas of how the process could be improved and who can ensure that the firm s conveyancing sales and operations are streamlined, functional and subject to continuous development.

Working with senior conveyancing solicitors you will be responsible for:

• Oversight of client acquisition and intake processes
• Operational responsibility for delivery of satisfactory client outcomes in accordance with set service standards and workflows
• Problem solving by working with technical, compliance, technology and finance teams
• Fast track issue resolution
• Seeking continuous improvement of processes and procedures to ensure scalability

Key skills and experience required:

• Sales and operational experience within the property industry
• Excellent organisational and prioritisation skills.
• Strong communication and interpersonal skills with a professional manner when dealing with clients and lawyers. The ability to communicate and resolve issues effectively.
• Commercial awareness with experience of managing targets.
• High level of digital literacy and willingness to evaluate and implement technology improvements.

To Apply

If you feel you are a suitable candidate and would like to work for Lawcomm Solicitors, please do not hesitate to apply.