90 jobs found

Site Manager (Roofing) A nationally operating social housing property services contractor delivering planned maintenance and refurbishment solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Cheltenham Position: Site Manager Salary: 45,000 - 50,000 per annum + van + package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and external refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Experience delivering planned maintenance programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.

Housing Officer Pay: £23.30 Umbrella / £18.39 PAYE Location: Morden, London (SM4 5BE) Working Pattern: Hybrid (3 days office/site, 2 days home working) The Role We're looking for a customer-focused Housing Officer to provide an excellent housing management and resident support service. Instead, you'll act as a key point of contact for residents, helping to resolve issues, support vulnerable customers, and ensure services are delivered effectively. This is a varied and rewarding position where no two days are the same. One day you may be carrying out tenancy sign-ups and needs assessments, while the next you could be resolving complaints, supporting residents affected by service disruptions, coordinating with internal teams, or delivering community engagement events. Key Responsibilities Support residents with tenancy, housing, and neighbourhood-related enquiries. Carry out sign-ups, resident onboarding, and customer needs assessments. Assist with property handovers and regeneration projects. Manage and resolve customer complaints and complex cases. Provide practical support to vulnerable residents and signpost to relevant services. Coordinate responses between housing, repairs, customer service, and neighbourhood teams. Keep residents informed during service disruptions and improvement works. Organise and attend resident meetings, estate visits, and community events. Build positive relationships with residents and other stakeholders. Maintain accurate records and ensure excellent customer service standards are met. About You Experience in a Housing Officer, Tenancy Officer, Resident Liaison Officer, Neighbourhood Officer, or similar role. Strong customer service and complaint-handling skills. Experience supporting vulnerable customers and managing sensitive situations. Excellent communication and relationship-building abilities. Organised, proactive, and able to manage a varied caseload. Committed to delivering positive outcomes for residents and communities. To apply for the Housing Officer position, please submit your CV detailing your relevant experience

Resident Liaison Officer High-Rise Cladding Location: West London Salary: Up to £35,000 + Package Sector: Construction / Cladding / Refurbishment Job Type: Permanent Our client is a well-established, family-owned main contractor with over 25 years experience delivering construction, refurbishment and residential projects across London and the UK. With a £100m+ turnover and strong pipeline of work, they are now looking for a motivated Resident Liaison Officer to join their team on a major high-rise cladding project in West London. The Role As RLO, you will be responsible for maintaining strong relationships with residents throughout the project, ensuring they are kept informed and supported during the works. Key responsibilities include: Acting as the main point of contact for residents. Managing resident queries, concerns and complaints. Communicating upcoming works, programme updates and potential disruption. Arranging access to properties and coordinating resident visits. Maintaining accurate records of resident communications. Working closely with the site and project teams to resolve issues. About You Previous experience as an RLO within refurbishment, social housing and cladding. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience on high-rise, cladding or occupied residential projects is desirable. What's on Offer? Up to £35,000 + Package Permanent position. Major high-rise cladding project in West London. Strong long-term career opportunities with an established contractor.

Contract Manager - Externals & Fire Protection Works South London 75K - 85K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit a Contract Manager to join their highly successful team based in South London. The Contract Manager will oversee teams delivering planned maintenance programs including external refurbishment works and fire protection works to high risk buildings on behalf of housing associations and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Contracts / Project Manager with a determined and motivated attitude. You will be instrumental in managing the contract and leading a team of Site Manager's, Resident Liaison Officers, and subcontractors. Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent This is a full time, permanent role for which you will receive up to 85,000 salary + Car Allowance + Benefits. For more info please apply online now or call Bianca on (phone number removed).

C&P recruitment are working closely with our client who are looking for a Tenant Liaison Officer to support a six-month window replacement programme in East Kilbride. You will act as the main point of contact between tenants, site teams and the contractor, helping ensure work is completed safely, efficiently and with minimal disruption to residents. Pay rate is negotiable with reference and experience. Working Hours Monday to Thursday: 8:00am-5:00pm Friday: 8:00am-3:30pm Key Responsibilities Contact tenants to arrange access for surveys and window replacement works. Explain the programme, timescales and expected disruption clearly and professionally. Maintain regular communication with residents before, during and after the work. Liaise with site managers, operatives, subcontractors and housing representatives. Identify vulnerable tenants or additional support requirements and coordinate suitable arrangements. Record appointments, access issues, complaints and completed visits accurately. Respond promptly to tenant enquiries and resolve concerns wherever possible. Carry out resident satisfaction checks following completion. Support the site team in keeping the programme on schedule. About You The successful candidate will have: Previous experience in tenant liaison, social housing, customer service or a resident-facing construction role. Strong communication and interpersonal skills. A calm, tactful and professional approach to complaints or difficult situations. Good organisation and administrative skills. Confidence working independently and as part of a busy site team. Competence using email, spreadsheets and standard office systems. What We Offer A six-month temporary assignment starting in October 2026. Full-time weekday hours with an earlier finish on Fridays. The opportunity to support a major housing improvement programme in East Kilbride. A varied role combining tenant engagement, administration and site coordination. If you are interested or know someone who is please call Anita at C&P recruitment on (phone number removed) or email (url removed) Construction and Property Recruitment Ltd is a recruitment business which provides work-finding services to its clients and work-seekers. The Company must process personal data (including sensitive personal data) so that it can provide these services - in doing so, the Company acts as a data controller, for more information on how we store, and process personal data please visit our website and view our Privacy Policy

Operations Manager - Social Housing Voids Hemel Hempstead based (with travel) 80K - 95K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering social housing voids projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and delivery Driving profitability of the contract to include pricing and delivery of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.

Tenant Liaison Officer required for a 27th July start in Bristol - approx. 6 months work. Scope of works is refurbishment of a sheltered accommodation building in the area - you will be working for the main contractor on the project, liaising between tenants, contractors and the client to ensure smooth project delivery. Given the nature of the job, and enhanced DBS will be required. I am ideally looking for someone with experience in a similar role, i.e. a TLO on a live construction site. Failing that, an experienced sheltered accom/social housing TLO would be perfect. There will also be some construction admin tasks involved with the role. I will also consider housing/residential Clerk Of Works, as this experience would be ideal on this project. Rate can be payable daily via CIS; for applicants with little or no construction experience, we are also able to pay via umbrella. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. 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Site Manager Social Housing Refurbishment Planned Works Occupied Properties Full-time Permanent Norfolk Up to £58,000 per annum + package Site Manager job in Norfolk managing the day-to-day delivery of internal and external refurbishment works across occupied social housing properties, ensuring projects are delivered safely, on programme, to the required quality standards and with minimal disruption to residents. The Role This is an excellent opportunity for an experienced Site Manager to join a leading property services and construction contractor delivering refurbishment works as part of a long-term social housing framework in Norfolk. The role will involve taking responsibility for the day-to-day management of refurbishment projects across occupied residential properties, covering a variety of internal and external works. The successful candidate will manage site teams and subcontractors while maintaining high standards across health & safety, quality, programme and resident satisfaction. You will work closely with Contracts and Project Managers, Resident Liaison Officers, clients and other key stakeholders to ensure works are delivered effectively. Previous experience managing refurbishment works within occupied residential properties is essential. Key Responsibilities Managing the day-to-day delivery of internal and external refurbishment works across occupied social housing properties Coordinating site teams, subcontractors, materials and resources to achieve programme targets Ensuring works are completed safely, on programme and to the required quality and specification Managing subcontractor performance and issuing NCRs where required Carrying out regular site, quality and health & safety inspections Ensuring compliance with company Health & Safety procedures, including site inductions, RAMS, permits and PPE Conducting toolbox talks and promoting a strong health & safety culture across site Managing defects and ensuring works meet agreed client KPIs and quality standards Working closely with Resident Liaison Officers to minimise disruption and maintain effective communication with residents Managing resident and client concerns professionally and ensuring issues are resolved promptly Maintaining strong relationships with clients, consultants and other project stakeholders Monitoring progress against programme and reporting any potential delays Producing regular site progress reports for senior management and the client Attending client, internal and project progress meetings Carrying out work inspections and ensuring compliance with drawings, specifications and building regulations Maintaining accurate site documentation, H&S records and project information Managing site welfare facilities, offices and equipment Supporting and developing Assistant Site Managers, Site Administrators and other junior team members Identifying potential commercial opportunities and communicating these to senior management Supporting the Contracts Manager with pre-start activities and project mobilisation Requirements Proven Site Management experience within refurbishment and/or planned works Previous experience delivering works within occupied residential properties essential Strong social housing, local authority or housing association experience preferred Experience managing both internal and external refurbishment works Strong subcontractor and site team management experience Good understanding of building regulations and Health & Safety legislation Ability to read and interpret drawings, programmes and specifications Strong understanding of programme management and project delivery Good commercial awareness Excellent resident, client and stakeholder management skills Strong planning, organisational and problem-solving abilities Confident managing works in sensitive occupied environments Microsoft Office proficiency, with Microsoft Project experience beneficial SMSTS CSCS First Aid Full UK driving licence Successful candidate will be required to complete a DBS check MCIOB or working towards MCIOB desirable Package & Benefits Salary up to £58,000 per annum Comprehensive company benefits package Permanent, full-time position Long-term social housing refurbishment contract Opportunity to work with a leading property services and construction contractor Training, development and career progression opportunities This Site Manager role in Norfolk offers the opportunity to join an established team delivering a long-term programme of refurbishment works across occupied social housing properties. The position would suit an experienced Site Manager from a social housing, planned maintenance or refurbishment background who is confident managing internal and external works while maintaining excellent relationships with residents and clients. Apply now to be considered for this opportunity.

Resident Liaison Officer (RLO) East London & Essex Decent Homes & Social Housing Up to 35,000 + Package A well-established refurbishment contractor is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team, working across Decent Homes, social housing and refurbishment projects throughout East London and Essex. This is an office-based role, supporting the delivery of refurbishment frameworks while acting as the key point of contact between residents, the contractor and site teams. The Role As Resident Liaison Officer, you will be responsible for maintaining positive relationships with residents and ensuring they are kept fully informed throughout refurbishment works. You will work closely with operational teams to resolve issues, manage resident communications and ensure a high level of customer satisfaction. Key Responsibilities: Act as the main point of contact for residents throughout refurbishment works. Provide clear and regular communication regarding planned works, access requirements and programme updates. Deal with resident enquiries, complaints and concerns professionally and efficiently. Arrange access to properties and coordinate appointments with residents and site teams. Maintain accurate records of resident interactions and correspondence. Work closely with Site Managers, Contracts Managers and project teams to resolve issues. Carry out resident visits and attend meetings where required. Support the delivery of Decent Homes and social housing refurbishment programmes. Ensure residents receive a high standard of customer service throughout the works. About You The successful candidate will have: Previous RLO experience within Decent Homes, social housing or refurbishment. Specific experience working on Decent Homes schemes is essential. Strong communication and interpersonal skills. Experience dealing directly with residents and tenants. The ability to manage complaints and resolve issues effectively. Good organisational and administrative skills. A professional and approachable manner. A full UK driving licence would be advantageous due to the regional coverage. Package Salary: Up to 35,000 Additional package Office-based position Frameworks covering East London & Essex Long-term opportunity with an established refurbishment contractor Excellent progression opportunities If you are an experienced Resident Liaison Officer with Decent Homes experience and are looking for a stable, long-term opportunity within social housing refurbishment, this could be an excellent opportunity to join a growing contractor.

Resident Liaison Officer - Construction - Plymouth The Company My client operate with a dual capability, acting as both a Principal Contractor and a Specialist Subcontractor, allowing them to manage complex projects from design through to completion. The Role - RLO Due to ongoing project successes, my client are looking for a Resident Liaison Officer, you will play a vital role in maintaining positive relationships between residents, clients and site teams throughout the delivery of refurbishment and construction works. You will be the primary point of contact for residents, ensuring they are kept informed, supported and engaged throughout the project lifecycle. Key Responsibilities Act as the main point of contact for residents during construction and refurbishment works. Build and maintain positive relationships with residents and clients Keep residents informed of project schedules, progress updates and any disruptions. Manage resident enquiries, concerns and complaints, ensuring issues are resolved promptly and professionally. Conduct consultations, site visits and satisfaction surveys. About You Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or in a customer-facing role within construction, housing or property services. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. This is a great opportunity to work with a growing and well-established contractor, on a perm or freelance basis. Resident Liaison Officer - Construction - Plymouth

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Preston. This will start in early September and will run till approximately March 2027. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is 16-17ph paid via an umbrella company. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Housing Officer Pay: 23.30 Umbrella / 18.39 PAYE Location: Morden, London (SM4 5BE) Working Pattern: Hybrid (3 days office/site, 2 days home working) The Role We're looking for a customer-focused Housing Officer to provide an excellent housing management and resident support service. Instead, you'll act as a key point of contact for residents, helping to resolve issues, support vulnerable customers, and ensure services are delivered effectively. This is a varied and rewarding position where no two days are the same. One day you may be carrying out tenancy sign-ups and needs assessments, while the next you could be resolving complaints, supporting residents affected by service disruptions, coordinating with internal teams, or delivering community engagement events. Key Responsibilities Support residents with tenancy, housing, and neighbourhood-related enquiries. Carry out sign-ups, resident onboarding, and customer needs assessments. Assist with property handovers and regeneration projects. Manage and resolve customer complaints and complex cases. Provide practical support to vulnerable residents and signpost to relevant services. Coordinate responses between housing, repairs, customer service, and neighbourhood teams. Keep residents informed during service disruptions and improvement works. Organise and attend resident meetings, estate visits, and community events. Build positive relationships with residents and other stakeholders. Maintain accurate records and ensure excellent customer service standards are met. About You Experience in a Housing Officer, Tenancy Officer, Resident Liaison Officer, Neighbourhood Officer, or similar role. Strong customer service and complaint-handling skills. Experience supporting vulnerable customers and managing sensitive situations. Excellent communication and relationship-building abilities. Organised, proactive, and able to manage a varied caseload. Committed to delivering positive outcomes for residents and communities. To apply for the Housing Officer position, please submit your CV detailing your relevant experience

Job Title: Tenant Liaison Officer Location: Canterbury - Kent Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Liaison Officer This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today

Housing Officer (Compliance) - Part Time A part-time Housing Officer opportunity is available within a busy housing service. This temporary role is expected to run for around 6 months and would suit someone with strong housing management experience who is confident working with tenants, contractors and internal teams. Location: Norwich Rate: 23.93 (Umbrella) Hours: 16 hours per week Contract: Temporary - 6 months minimumFlexible Working Pattern: Hours can be worked across either 2 or 3 days, depending on the successful candidate's preference. Based on service needs, there is flexibility around how the hours are structured. Your New Organisation You will be joining an established housing team that provides support to residents and helps ensure properties remain safe, well-managed and compliant. The role is part-time and offers flexibility around how the weekly hours are worked. Your New Role This is a varied part-time role where you will help residents, support the wider housing team and help keep key compliance work moving. This will include supporting with EICRs, gas safety checks, property access, appointments, resident contact and general housing-related follow-up. Key duties will include: Speak with residents to arrange appointments and property access. Support compliance activity, including EICRs, gas safety checks and follow-up visits. Help resolve simple tenancy, property and housing-related queries. Keep case notes, appointments and records up to date. Work with colleagues, contractors and partner teams to make sure actions are completed. Provide a helpful and professional service to residents. What You'll Need to Succeed Essential: Previous experience in housing management, tenancy management, neighbourhoods or a similar housing role. Confident managing a varied caseload. Experience working with customers, including those with additional support needs. Good understanding of tenancy issues, safeguarding and resident engagement. Strong communication, organisation and record-keeping skills. Full UK Driving Licence. Desirable: Experience supporting compliance work such as EICRs, gas safety, property access, inspections or contractor liaison. Knowledge of social housing processes and landlord responsibilities. CIH qualification or working towards one. What You'll Get in Return Part-time hours that can fit around other commitments. Flexibility to work the 16 hours across either 2 or 3 days. Temporary 6-month assignment with a well-established housing team. Competitive umbrella rate of 23.93 per hour. A varied role where you can use your housing experience without committing to full-time hours. Supportive team environment and the chance to make a positive impact for residents. What You Need to Do Now If you're interested in this role, click 'apply now' to submit an up-to-date CV, or contact Adam Tooley at Hays Housing for a confidential discussion. Adam Tooley Recruitment Consultant - Housing Hays Specialist Recruitment D:E: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Housing Officer Pay Rate: £18.39 PAYE / £23.20 Umbrella Location: Morden Job Type: 3 Month Temporary Contract (subject to change) Hours: 36 hours per week Hybrid Working: 2 days working from home / 3 days in office based in Morden We are seeking a Housing Officer to join our South London Housing team. This dynamic role involves delivering responsive services to our customers, managing various projects, and supporting potentially vulnerable customers. This position offers the opportunity to make a significant impact on our community by ensuring effective communication and fulfilling service promises to our residents. Day-to-day of the role: Participate in the sign-up and needs assessment of customers, particularly during the handover of Regeneration properties. Ensure complaints are resolved promptly and effectively. Support entire blocks of residents during service restoration periods. Organise and deliver estate events and facilitate coordination of responses to customer inquiries by working closely with the Neighbourhood Response team, Customer Service team, and Clarion Response. Regular home working is supported, with necessary attendance at offices and residents' homes as required. Required Skills & Qualifications: Proven experience in a liaison or customer service role within housing or a similar sector. Strong ability to manage multiple projects and tasks efficiently. Excellent communication and interpersonal skills, with a knack for handling potentially sensitive situations. Ability to work independently and as part of a team. Flexibility to travel across the region as needed. This post is subject to Basic Criminal Record Check Clearance. To apply for the Housing Officer position, please review the full role profile and submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Permanent - Full Time - 40hours We are seeking a confident and customer-focused Resident Liaison Officer to support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. In this role, you will manage all aspects of the customer journey from pre-start visits and profiling, to daily communication, complaint resolution and aftercare. You will maintain accurate records on our CRM system, support project administration, and build strong relationships with residents, leaseholders and wider stakeholders. You will also help deliver community engagement initiatives, resident events, newsletters and satisfaction monitoring. We are looking for a highly organised communicator who shows empathy, professionalism and a proactive approach. If you are dedicated to delivering outstanding service and creating positive customer outcomes, we'd love to hear from you. Benefits Holidays - 26 days + ability to purchase additional holiday Annual bonus linked to company performance Private medical insurance Life Assurance Pension Digital GP and Employee Assistance Programme (EAP) Sharesave scheme Access to our discount portal, LifeStyle Hub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. We're looking for a compassionate and organised Resident Liaison Officer (RLO) to join our team, based from our Leeds office with travel to sites across the region. As the key link between our delivery teams and residents, you'll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You'll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities Act as the primary point of contact for residents throughout the works programme. Arrange and attend resident consultation meetings, home visits, and pre-start appointments. Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes. Handle concerns, complaints and queries professionally, ensuring resident satisfaction. Maintain accurate records of resident interactions, feedback and agreed actions. Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made. Collaborate closely with site managers, operatives and client representatives to support smooth project delivery. Ensure all communication and documentation aligns with health & safety, legal and client requirements. About You As a Resident Liaison Office, you will have: Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction. Strong empathy and the ability to support vulnerable individuals with professionalism and care. Awareness of challenges faced by residents with dementia or other cognitive impairments. Excellent written and verbal communication skills with a calm, approachable manner. Highly organised, proactive and solution-focused. Confident working collaboratively with site teams and clients. Full UK driving licence (essential). What We Offer Up to £34,000 per annum Company vehicle + fuel card (business use) or car allowence Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.