15 jobs found

Neighbourhood Officer South London 4 Days Per Week in the Office Temp to Perm Opprtunity An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a well-regarded Housing Association in South London on an interim basis. This is a hands-on role suited to an experienced housing professional who is confident managing a varied neighbourhood patch and delivering a high-quality tenancy management service to residents. You will play a key role in supporting tenants, resolving complex housing issues and ensuring neighbourhood standards are maintained. Working closely with operational teams and residents alike, you will be responsible for managing a broad range of housing management duties including tenancy management, anti-social behaviour, income recovery, estate management and resident engagement. Key Responsibilities Managing a full tenancy management caseload across a designated patch Dealing with anti-social behaviour, neighbour disputes and tenancy breaches Supporting tenants with sustainment and welfare-related matters Managing rent arrears and income recovery processes Conducting estate inspections and ensuring communal areas are maintained Handling void inspections and supporting the lettings process Liaising with contractors, local authorities and external agencies Preparing legal documentation and attending court where required Promoting resident engagement and supporting tenant involvement initiatives About You To be considered, you will need: Extensive experience within social housing or neighbourhood management Strong knowledge of housing legislation and tenancy management Proven experience managing ASB and complex tenancy cases Experience handling rent arrears and income recovery Excellent communication and stakeholder management skills The ability to work independently whilst managing a busy and varied caseload Experience using housing management systems and Microsoft Office Additional Information South London based 4 days per week office-based Collaborative and supportive working environment Immediate start available Competitive hourly rate depending on experience If you are an experienced Neighbourhood Officer looking for your next interim opportunity and are comfortable working in a fast-paced housing environment, please apply with your updated CV.

Your new company We are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base. Your new role Manage a patch of tenancies, ensuring effective tenancy sustainment and support Deliver a high standard of customer service, acting as a key point of contact for tenants Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes Support vulnerable tenants, working in partnership with internal teams and external agencies Monitor rent accounts and take appropriate action to manage arrears Carry out property inspections and ensure homes meet required standards Maintain accurate records in line with compliance and regulatory requirements What you'll need to succeed Proven experience in a Housing Officer or similar role Strong understanding of tenancy management and housing legislation Excellent communication, negotiation, and problem-solving skills Ability to manage a busy and varied workload Customer-focused approach with a commitment to supporting tenants Full UK driving licence preferred What you'll get in return Competitive salary and benefits package Opportunity to work within a supportive and values-driven organisation Scope for professional development and progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Housing Officer Contract Type: Fixed term contract up to 1 year Salary: £29,713.46 per annum (pro rata) Working Hours: 15 Hours per week Working Pattern: Thursday & Friday Location: Chadwick House, London Homelessness, Essex If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer You will work collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across a number of defined properties. Contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. About you We are looking for someone with • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. • Experience of working within housing management. • Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Previous experience in positively resolving incidents. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 25 days holidays plus bank holidays (pro rata) • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Deliver an Allocation & Letting Service: • Liaise with external stakeholders to deliver an effective referral pathway into the service/properties. • Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures. • Allocate properties ensuring customers meet the criteria, affordability and required landlord checks. • Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required. • Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy. • Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement Deliver a Housing Management Service: • Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let. • Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant. • Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements. • Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections. • Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers. • Prepare files and case notes in readiness for court. • Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits. • Work directly with customers to monitor or reduce issues of anti-social behaviour within the service. • Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing. • Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately. • Monitor and

Sheltered Housing Officer London Hybrid Working Rate: £25.10 per hour (Umbrella) Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (36 Hours Per Week) Role summary Working as part of a dedicated housing team, you will play a key role in maintaining safe, supportive, and well-managed housing environments. You will support residents to sustain their tenancies, access appropriate services, and maintain a positive quality of life through a proactive and person-centred approach. This is a fully on-site role requiring attendance across sheltered housing schemes five days per week. What you will do as a Sheltered Housing Officer Deliver an enhanced tenancy and estate management service tailored to older and vulnerable residents Carry out regular scheme inspections to ensure communal areas are safe, clean, and well maintained Coordinate with voids and property teams to support the rehousing process, including inspections, viewings, and tenancy sign-ups Support residents with tenancy sustainment, welfare benefits, and rent account management, taking early action to prevent arrears Identify and report tenancy breaches including antisocial behaviour, illegal occupation, and subletting Respond appropriately to emergencies while maintaining compliance with safeguarding and health & safety procedures What you will need as a Sheltered Housing Officer Previous experience within housing management, supported housing, or a customer-facing role supporting older or vulnerable residents Strong understanding of tenancy management, rent arrears prevention, and relevant housing legislation Knowledge of safeguarding procedures and experience supporting vulnerable individuals Excellent communication and organisational skills with the ability to manage competing priorities Confident using IT systems to accurately update and maintain housing records Empathetic, adaptable, and self-motivated with a genuine passion for improving residents' wellbeing Ability to work fully on-site across sheltered housing schemes five days per week What's on offer £25.10 per hour Umbrella Hybrid working arrangement with site-based responsibilities Opportunity to make a meaningful impact within sheltered housing services Supportive team environment within a well-established housing service Apply now or contact the team to discuss the Sheltered Housing Officer opportunity further.

A reputable Housing Provider is currently seeking an Assistant Private Sector Housing Officer (Office Based) to join their busy Private Sector Housing team in London. Rate: £20.85 - £22.85 per hour Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based This is an excellent opportunity for an individual looking to build or further develop a career within Private Sector Housing, Enforcement and Housing Regulation . The successful candidate will support a high-performing frontline team delivering services across licensing, enforcement, tenancy support and resident protection within the Private Rented Sector. The role will involve acting as the first point of contact for residents reporting issues including housing disrepair, poor property conditions, licensing concerns, unlawful eviction and tenant harassment. You will be responsible for triaging complaints, assessing the urgency and nature of cases, and allocating matters to the relevant Private Sector Housing Officers or Enforcement Officers. You will liaise directly with tenants, landlords, letting agents and other responsible parties to ensure repairs and housing concerns are addressed appropriately, whilst helping residents understand their rights and the legal protections available to them. Alongside complaint handling and case allocation, the successful candidate will support the wider Private Sector Housing team across a range of workstreams including: • Housing disrepair and property standards • Licensing administration and compliance • Unlawful eviction and harassment case support • Resident and tenancy support • Partnership working with homelessness, housing options and tenancy sustainment services • General housing enforcement administration and case management Requirements: • Previous experience within housing, customer services, enforcement support, homelessness or local authority services desirable • Strong communication and organisational skills • Ability to manage sensitive resident enquiries confidently and professionally • Good administrative, triage and case management skills • An interest in Private Sector Housing, tenancy services and housing legislation • Ability to work effectively within a fast-paced frontline environment This is a fantastic opportunity to gain broad exposure across Private Sector Housing services within a supportive and professional housing environment. Apply Now for the Assistant Private Sector Housing Officer.

Neighbourhood Housing Officer Adecco are recruiting on behalf of the Local Authority for a Neighbourhood Housing Officer. Contract Details: Type: Temporary for 2/3 months Pay: 22.02 per hour (PAYE) / 29.30 per hour (Umbrella) Assignment Location - Northolt Housing Hub Working Arrangements: Fully office based/onsite Hours: Full time, 35 hours per week (Monday to Friday) About the Role: We are seeking an experienced and customer-focused Housing Officer to deliver a high-quality housing management service to residents within the community. The successful candidate will support residents across a range of tenures, ensuring excellent tenancy management, neighbourhood standards, and resident engagement. This is an exciting opportunity for a proactive individual who is passionate about delivering exceptional housing services and supporting residents to sustain their tenancies. Key Responsibilities: Manage a designated patch of properties, including Social Housing tenants, leaseholders, and sheltered residents Deliver excellent customer service to residents and service users Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications, and transfers Conduct estate inspections, home visits, and resident meetings Work collaboratively with internal departments and external agencies to support vulnerable residents Support residents with tenancy sustainment and signpost to relevant support services where appropriate Respond to complaints, enquiries, and correspondence within agreed timescales Monitor communal areas and ensure health and safety issues are addressed promptly Assist with safeguarding vulnerable residents and making referrals where necessary Support legal processes including court attendance and enforcement action where required Maintain accurate records and ensure compliance with housing policies and legislation Essential Skills and Experience: Experience of managing Social Housing residents Experience of delivering exceptional customer service Possess a knowledge of relevant housing legislation and industry standards to ensure compliance and effective policy implementation Ability to work as part of a team Good verbal and written communication skills to communicate effectively with a wide range of stakeholders, including residents, staff, and external partners Ability to problem-solve quickly and identify challenges and develop practical, effective solutions Ability to negotiate with various parties and resolve conflicts to achieve positive outcomes and maintain harmonious relationships Ability to plan, organise and produce work of a high standard Understanding of Equality & Diversity principles and the ability to apply them to service provision while respecting confidentiality and the dignity of others Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Tenancy Officer Islington Full Time Temporary Ongoing An excellent opportunity has become available for an experienced Tenancy Officer to join a respected Housing Association, managing a Waltham Forest patch and delivering a customer-focused tenancy management service with a strong emphasis on ASB case management and tenancy sustainment. THE ROLE The Tenancy Officer will be responsible for delivering an effective neighbourhood and tenancy management service, carrying out tenancy visits, managing ASB cases, and supporting residents to sustain their tenancies across the Waltham Forest area. Manage a designated patch of properties across Waltham Forest Conduct tenancy visits and tenancy audits to ensure compliance and tenancy sustainment Investigate and manage anti-social behaviour cases from initial report through to resolution Work closely with residents, partner agencies, and support services to resolve tenancy-related issues Maintain accurate tenancy records, case notes, and reports in line with housing policies and procedures Identify safeguarding concerns and make appropriate referrals where required Deliver a visible and responsive housing management service focused on excellent customer care THE CANDIDATE The successful candidate will have previous experience working in a Tenancy Officer or Housing Officer role within a Housing Association or Local Authority setting, with strong experience managing ASB cases. Proven experience managing anti-social behaviour and tenancy breaches Strong knowledge of housing management and tenancy legislation Experience carrying out tenancy visits and resident engagement Excellent communication and conflict resolution skills Full UK driving licence and access to a vehicle is essential for managing the patch THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 3 Month Contract RATE The pay for the role is 27.07 per hour LTD company rate. The PAYE equivalent is 23.08 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.

Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.

We are working with a well-regarded local authority to appoint an experienced Housing Officer to support tenancy management and deliver excellent housing services across a diverse portfolio. This frontline role is key to ensuring residents receive responsive, effective support to help them sustain their tenancies and maintain safe, well-managed homes. This position would suit an experienced housing professional with a strong understanding of tenancy law, property inspections, and resident engagement. You'll be confident managing complex caseloads, resolving tenancy breaches, and working collaboratively with internal and external partners. The Role Carry out tenancy audits, welfare visits, and estate inspections across a defined patch Identify safeguarding concerns and support needs, making referrals where necessary Manage tenancy changes, assignments, successions, and introductory tenancy reviews Investigate and resolve tenancy breaches, including unauthorised occupation and subletting Respond to and manage anti-social behaviour cases, working in partnership with other agencies Support new tenants through tenancy sign-ups and settle-in visits Ensure accurate case management and record-keeping Attend court hearings, case conferences, and panels where required Key Requirements Proven experience in tenancy and estate management within a local authority or housing association Good working knowledge of housing law, ASB casework, and enforcement procedures Ability to manage a diverse and demanding caseload independently Experience working with vulnerable tenants and a commitment to supporting tenancy sustainment Full UK driving licence and access to a vehicle How to Apply If you are interested in this role and meet the criteria above, please send us your application today. For any questions about the vacancy, click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this role matches your skills but not the rate, location, or seniority, feel free to send us your CV anyway. We recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're happy in your current role, we welcome calls from housing professionals looking to build their network. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled

Your new company We are currently recruiting for an experienced Housing Officer to support a busy housing association based in the South Side of Glasgow. This is an immediate-start temporary role, initially for 8 weeks, with strong potential for extension or to become permanent. Your new role Managing a designated patch and delivering front-line housing management services Handling tenancy management issues including allocations support, ASB, arrears, and tenancy sustainment Acting as a point of contact for tenants via phone, email, and face-to-face Liaising with internal teams and external agencies to resolve tenancy-related matters Ensuring accurate record keeping in line with housing policy and regulatory requirements What you'll need to succeed Previous experience working as a Housing Officer within a housing association or local authority Strong knowledge of housing management practices and procedures Confidence managing tenant enquiries and complex casework Ability to hit the ground running in a fast-paced environment Experience using Capita or similar housing management systems is highly desirable What you'll get in return This role would suit an immediately available Housing Officer seeking short-term work with the potential for longer-term or permanent opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're currently recruiting for an experienced Private Rented Sector Liaison Officer on an interim assignment focused on tenancy sustainment and homelessness prevention. This Private Rented Sector Liaison Officer role will focus on supporting the transition of landlords and tenants from an existing Guaranteed Rent Scheme into a new Rental Support Scheme, helping to sustain private rented sector tenancies and minimise homelessness. The role is 36 hours per week and will begin with a two-week induction period working fully office-based, 5 days per week. Following induction, the role will operate on a hybrid basis with a minimum of 2 office days per week. The Role - Manage landlord and tenant cases throughout the transition process. - Negotiate with landlords and agents to sustain tenancies and prevent evictions. - Identify tenancy risks and support homelessness prevention activity. - Assist tenants with Housing Benefit, Universal Credit and Discretionary Housing Payments. - Source alternative private rented accommodation where required. - Arrange property viewings, tenancy sign-ups and move-on activity. - Manage tenancy documentation, deposits and rent in advance processes. - Maintain accurate records, case notes and housing system updates. Key Requirements - Experience working as a Private Rented Sector Liaison Officer, PRS Officer, Housing Options Officer or Tenancy Sustainment Officer. - Experience within homelessness prevention, tenancy sustainment or private rented sector housing. - Knowledge of landlord and tenant legislation, including the Homelessness Reduction Act and Assured Shorthold Tenancies. - Experience negotiating with landlords, agents and tenants. - Experience sourcing and assessing private rented accommodation. - Experience updating housing management systems and managing housing casework. - Full UK driving licence and access to a vehicle. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Housing Options Officers, PRS Officers, Tenancy Sustainment Officers, Homeless Prevention Officers and Housing Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).

Housing Officer Burton on Trent Flexible - full time - 37.5 hours per week Contracted position Duration - 3-6 months Hourly Rate - Negotiable Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support. Duties of the Housing Officer role will include, but is not limited to: Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents. Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues. Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues. The successful Housing Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We are looking for a proactive and customer-focused PRS Lettings Officer to join our housing team. In this role, you will support the effective delivery of Private Rented Sector (PRS) lettings services, helping individuals and families access suitable accommodation while building strong relationships with landlords, agents, and partner organisations. You will play a key role in sourcing and managing PRS accommodation, supporting tenancy sustainment, and ensuring a high standard of service for both tenants and landlords. Key Responsibilities Source and secure suitable PRS accommodation for applicants in housing need. Build and maintain strong working relationships with private landlords and letting agents. Conduct property inspections to ensure accommodation meets required standards and legislation. Negotiate tenancy terms and rental agreements with landlords and agents. Support applicants through the lettings process, including sign-ups and move-ins. Provide advice and guidance to tenants on tenancy responsibilities and sustainment. Maintain accurate records and update housing management systems. Liaise with internal departments and external agencies to deliver effective housing solutions. Monitor tenancy outcomes and respond promptly to tenancy-related issues. Ensure all work is carried out in line with housing legislation, safeguarding requirements, and organisational policies. About YouTo be successful in this role, you will have: Experience working within housing, lettings, homelessness prevention, or the private rented sector. Knowledge of PRS legislation, housing regulations, and tenancy management. Excellent communication and negotiation skills. Strong organisational skills with the ability to manage a varied caseload. The ability to build positive relationships with landlords, tenants, and stakeholders. A customer-focused and solution-driven approach. If you have the relevant skills then please apply today!