Join Our Team as a Contingency Housing Officer Supervisor! Location: Field based across North West England Pay : 17.01 per hour Hours: Monday to Friday 7:00 to 17:00 - 50 hours per week Contract Type: Temporary Industry: Public Services Are you passionate about making a difference in your community? Do you have a knack for leadership and a heart for helping those in need? If so, we have an exciting opportunity for you to shine as a Contingency Housing Officer Supervisor in North West What We're Looking For: We are seeking a dynamic and dedicated individual who is ready to take charge and lead a team in providing essential housing services. This role is pivotal in ensuring that our contingency housing programmes run smoothly and effectively, helping those who need it most. Key Responsibilities: Supervise and Support: Lead a team of housing officers, providing guidance and support to ensure high-quality service delivery. Engage with Stakeholders: Build strong relationships with clients, community organisations, and other stakeholders to foster a collaborative approach to housing solutions. Monitor Performance: Oversee the performance of housing officers, ensuring compliance with policies and procedures while identifying areas for improvement. Crisis Management: Respond to housing emergencies and assist in the development of contingency plans to support vulnerable populations. Data Management: Maintain accurate records and reports to track progress and outcomes of housing initiatives. What You Bring to the Table: Previous experience in housing services or a related field, with a strong understanding of public service policies. Proven leadership skills and the ability to motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and crisis management. A passion for supporting individuals and families in need. Why Join Us? Make a Difference: Your work will have a direct impact on the lives of individuals and families facing housing challenges. Supportive Environment: Join a team that values collaboration, innovation, and community engagement. Professional Development: Opportunities for training and growth to help you excel in your career. Competitive Pay: We offer a competitive salary that reflects your skills and experience. Ready to Make an Impact? If you're enthusiastic about supporting your community and have the leadership skills we're looking for, we want to hear from you! We are an equal opportunity employer and welcome applications from all qualified individuals. Feel free to adjust the closing date or any other details as necessary! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
13/07/2026
Seasonal
Join Our Team as a Contingency Housing Officer Supervisor! Location: Field based across North West England Pay : 17.01 per hour Hours: Monday to Friday 7:00 to 17:00 - 50 hours per week Contract Type: Temporary Industry: Public Services Are you passionate about making a difference in your community? Do you have a knack for leadership and a heart for helping those in need? If so, we have an exciting opportunity for you to shine as a Contingency Housing Officer Supervisor in North West What We're Looking For: We are seeking a dynamic and dedicated individual who is ready to take charge and lead a team in providing essential housing services. This role is pivotal in ensuring that our contingency housing programmes run smoothly and effectively, helping those who need it most. Key Responsibilities: Supervise and Support: Lead a team of housing officers, providing guidance and support to ensure high-quality service delivery. Engage with Stakeholders: Build strong relationships with clients, community organisations, and other stakeholders to foster a collaborative approach to housing solutions. Monitor Performance: Oversee the performance of housing officers, ensuring compliance with policies and procedures while identifying areas for improvement. Crisis Management: Respond to housing emergencies and assist in the development of contingency plans to support vulnerable populations. Data Management: Maintain accurate records and reports to track progress and outcomes of housing initiatives. What You Bring to the Table: Previous experience in housing services or a related field, with a strong understanding of public service policies. Proven leadership skills and the ability to motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and crisis management. A passion for supporting individuals and families in need. Why Join Us? Make a Difference: Your work will have a direct impact on the lives of individuals and families facing housing challenges. Supportive Environment: Join a team that values collaboration, innovation, and community engagement. Professional Development: Opportunities for training and growth to help you excel in your career. Competitive Pay: We offer a competitive salary that reflects your skills and experience. Ready to Make an Impact? If you're enthusiastic about supporting your community and have the leadership skills we're looking for, we want to hear from you! We are an equal opportunity employer and welcome applications from all qualified individuals. Feel free to adjust the closing date or any other details as necessary! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Join Our Team as a Contingency Housing Officer in Altrincham! Pay rate : 13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Altrincham on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Altrincham. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
13/07/2026
Seasonal
Join Our Team as a Contingency Housing Officer in Altrincham! Pay rate : 13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Altrincham on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Altrincham. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
11/07/2026
Full time
Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £29,856.80 Housing Support Officer Location: Covering Area 2 - Angus, Dundee, Falkirk and Fife Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £29,856.80 Housing Support Officer Location: Covering Area 2 - Angus, Dundee, Falkirk and Fife Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £29,856.80 Housing Support Officer Location: Belfast Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £29,856.80 Housing Support Officer Location: Belfast Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Annual salary: up to £32,000.00 Housing Support Officer Location: Aberdeenshire Salary up to £32,000 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £32,000.00 Housing Support Officer Location: Aberdeenshire Salary up to £32,000 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Hays Construction and Property
Watford, Hertfordshire
Housing Options Officer Watford 3 days a week in the office - 2 days working from home Competitive rates Providing a front-line customer focused service to meet the housing needs of people who need housing advice, are threatened with homelessness or who are homeless as required by The Homelessness Reduction Act 2017. Managing demand for the council's housing services by managing expectations while offering advice and assistance, to prevent homelessness, or access the full range of alternative housing options. Acting as a caseworker, holding a caseload of clients who approach the council with a housing issue. To provide advice and assistance to help the client resolve their housing issues through the production of a personal housing plan. Ensure the council meets its statutory duty in providing the above, with particular reference to the Housing Act 1996 Parts VI & VII, the Homelessness Act 2002 and the Homeless Reduction Act 2017. Ensure that all housing and homelessness applicants receive the best possible customer focused service from the department and that statutory and non-statutory targets and deadlines are met in relation to casework and client contacts. Develop specialist knowledge and act as champion for a specific service area, Eg, mental health, care leavers, domestic abuse etc. Carry out interviews, investigations and, where appropriate, home visits in respect of households who present to the council with housing need. Work with the client to produce a personal housing plan, keep plans under review and liaise with the client to ensure the plan is followed. You need previous experience of doing this role. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
10/07/2026
Seasonal
Housing Options Officer Watford 3 days a week in the office - 2 days working from home Competitive rates Providing a front-line customer focused service to meet the housing needs of people who need housing advice, are threatened with homelessness or who are homeless as required by The Homelessness Reduction Act 2017. Managing demand for the council's housing services by managing expectations while offering advice and assistance, to prevent homelessness, or access the full range of alternative housing options. Acting as a caseworker, holding a caseload of clients who approach the council with a housing issue. To provide advice and assistance to help the client resolve their housing issues through the production of a personal housing plan. Ensure the council meets its statutory duty in providing the above, with particular reference to the Housing Act 1996 Parts VI & VII, the Homelessness Act 2002 and the Homeless Reduction Act 2017. Ensure that all housing and homelessness applicants receive the best possible customer focused service from the department and that statutory and non-statutory targets and deadlines are met in relation to casework and client contacts. Develop specialist knowledge and act as champion for a specific service area, Eg, mental health, care leavers, domestic abuse etc. Carry out interviews, investigations and, where appropriate, home visits in respect of households who present to the council with housing need. Work with the client to produce a personal housing plan, keep plans under review and liaise with the client to ensure the plan is followed. You need previous experience of doing this role. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
10/07/2026
Seasonal
Resident Liaison Officer (RLO) - Windows & Doors Rate: Up to £19 per hour Contract: 12-Week Contract Temp Location: East & North London Fortus Recruitment Group is a specialist recruitment agency operating within the repairs, maintenance, and social housing sectors. We are currently working with a leading contractor delivering a planned windows and doors replacement programme across residential properties throughout East/North London. We are seeking an experienced Resident Liaison Officer (RLO) to act as the key point of contact between residents, client representatives, and site teams throughout the duration of the works. The successful candidate will play a vital role in ensuring effective communication, maintaining resident satisfaction, and facilitating access to properties to support the successful delivery of the programme. Key Responsibilities Act as the primary point of contact for residents throughout the windows and doors replacement programme. Keep residents informed of project timelines, appointments, and progress updates. Arrange property access and coordinate appointments with residents. Conduct resident visits, consultations, and pre-start meetings where required. Work closely with site teams and project managers to ensure works are delivered efficiently. Handle resident enquiries, concerns, and complaints in a professional and timely manner. Maintain accurate records of resident interactions and project updates. Deliver excellent customer service and ensure a positive resident experience throughout the works. Support the smooth completion of the programme while minimising disruption to residents. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, or construction. Experience working on windows and doors, decent homes, or planned maintenance programmes is desirable. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage a busy workload. Competent with Microsoft Office and internal management systems. Full UK driving licence preferred. Customer-focused, proactive, and professional approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment Group for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/07/2026
Full time
Resident Liaison Officer (RLO) - Internal & External Works Location: Lewisham Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the programme of works. Communicate project information, work schedules, and access requirements to residents. Arrange appointments, conduct resident visits, and hold pre-start meetings. Manage resident expectations and resolve any queries or complaints professionally. Liaise closely with site managers, supervisors, client representatives, and subcontractors. Support vulnerable residents and ensure appropriate measures are in place throughout the works. Maintain accurate records of resident communications, appointments, and project updates. Attend site and client meetings, providing feedback on resident concerns and customer satisfaction. Promote a high standard of customer care and help ensure projects are delivered on time. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on internal and/or external planned maintenance projects within the social housing sector. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Adecco is currently recruiting for an experienced Temporary Accommodation Team Leader to join a busy local authority housing service. This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need. Key Details Job Title: Temporary Accommodation Team Leader Contract: Initial 6-month temporary assignment with potential for extension Hours: 36 hours per week, Monday to Friday Rate: 26.68 per hour PAYE or 35.48 per hour Umbrella Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely Start Date: ASAP About the Role The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers , ensuring a high-quality, customer-focused service is delivered at all times. You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties. Key Responsibilities Lead, supervise and support a team of Temporary Accommodation Officers. Monitor team performance and service delivery standards. Provide advice and guidance on temporary accommodation legislation and policy. Ensure all accommodation placements meet suitability requirements. Manage complex cases, complaints and escalations. Work closely with internal departments and external accommodation providers. Contribute to service improvements and operational objectives. Ensure residents receive an efficient, responsive and professional service. Essential Requirements Significant experience within a local authority temporary accommodation service . Strong knowledge of temporary accommodation legislation and best practice. Experience assessing and managing the suitability of accommodation . Previous experience leading, supervising or managing staff. Strong case management, communication and stakeholder engagement skills. Ability to perform effectively in a fast-paced housing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
10/07/2026
Contract
Adecco is currently recruiting for an experienced Temporary Accommodation Team Leader to join a busy local authority housing service. This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need. Key Details Job Title: Temporary Accommodation Team Leader Contract: Initial 6-month temporary assignment with potential for extension Hours: 36 hours per week, Monday to Friday Rate: 26.68 per hour PAYE or 35.48 per hour Umbrella Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely Start Date: ASAP About the Role The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers , ensuring a high-quality, customer-focused service is delivered at all times. You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties. Key Responsibilities Lead, supervise and support a team of Temporary Accommodation Officers. Monitor team performance and service delivery standards. Provide advice and guidance on temporary accommodation legislation and policy. Ensure all accommodation placements meet suitability requirements. Manage complex cases, complaints and escalations. Work closely with internal departments and external accommodation providers. Contribute to service improvements and operational objectives. Ensure residents receive an efficient, responsive and professional service. Essential Requirements Significant experience within a local authority temporary accommodation service . Strong knowledge of temporary accommodation legislation and best practice. Experience assessing and managing the suitability of accommodation . Previous experience leading, supervising or managing staff. Strong case management, communication and stakeholder engagement skills. Ability to perform effectively in a fast-paced housing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
10/07/2026
Contract
Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Disabled Facilities Grants Officer Type: Temporary Location: South Wales Salary: £21.14 paye or £27.59 umbrella an hour Hours: Full Time BRC are working closely with a local authority to recruit an experienced Grants Officer to support the delivery of housing renewal and grant-funded home improvement programmes. This is an excellent opportunity for someone with experience in Disabled Facilities Grants (DFGs), housing grants, or private sector housing. This role involves Managing housing grant applications from initial survey through to completion, ensuring works are delivered efficiently, compliantly, and to a high standard while providing excellent customer service to residents. Duties: Undertake initial property surveys to assess grant eligibility and identify required repairs and improvements. Advise residents on housing grants and the application process. Prepare schedules of work, drawings, specifications and obtain contractor quotations. Complete and submit grant applications with all supporting documentation. Assess grant applications and ensure compliance with relevant legislation and policies. Submit applications for Building Control, Planning Permission and other statutory approvals where required. Monitor and supervise works on site, authorising interim and final payments. Promote the housing grants service and assist in developing block repair schemes. Carry out inspections relating to council loan applications where required. Maintain accurate records and update grant management systems. Support the development of grant policies and procedures. Ensure compliance with financial regulations, health and safety requirements, safeguarding responsibilities, and equality policies. Requirements: Experience administering housing grants, Disabled Facilities Grants, or private sector housing renewal. Ability to undertake property inspections and prepare specifications and schedules of work. Knowledge of Building Regulations, Planning requirements and construction practices. Experience managing projects from survey through to completion. Strong organisational, communication and customer service skills. Full UK driving licence and access to a vehicle is desirable. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
09/07/2026
Contract
Job Title: Disabled Facilities Grants Officer Type: Temporary Location: South Wales Salary: £21.14 paye or £27.59 umbrella an hour Hours: Full Time BRC are working closely with a local authority to recruit an experienced Grants Officer to support the delivery of housing renewal and grant-funded home improvement programmes. This is an excellent opportunity for someone with experience in Disabled Facilities Grants (DFGs), housing grants, or private sector housing. This role involves Managing housing grant applications from initial survey through to completion, ensuring works are delivered efficiently, compliantly, and to a high standard while providing excellent customer service to residents. Duties: Undertake initial property surveys to assess grant eligibility and identify required repairs and improvements. Advise residents on housing grants and the application process. Prepare schedules of work, drawings, specifications and obtain contractor quotations. Complete and submit grant applications with all supporting documentation. Assess grant applications and ensure compliance with relevant legislation and policies. Submit applications for Building Control, Planning Permission and other statutory approvals where required. Monitor and supervise works on site, authorising interim and final payments. Promote the housing grants service and assist in developing block repair schemes. Carry out inspections relating to council loan applications where required. Maintain accurate records and update grant management systems. Support the development of grant policies and procedures. Ensure compliance with financial regulations, health and safety requirements, safeguarding responsibilities, and equality policies. Requirements: Experience administering housing grants, Disabled Facilities Grants, or private sector housing renewal. Ability to undertake property inspections and prepare specifications and schedules of work. Knowledge of Building Regulations, Planning requirements and construction practices. Experience managing projects from survey through to completion. Strong organisational, communication and customer service skills. Full UK driving licence and access to a vehicle is desirable. For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Customer Liaison Officer / Housing Officer Havant Area - remote working covering a patch in Havant, Waterlooville and West Hampshire DL and vehicle essential and 55p per mile paid Temp initially until September but likely to be extended My client a housing association, is looking for a Customer Liaison Officer to deliver the Customer Liaison Service for all their residents in defined customer areas, achieving positive outcomes for the organisation and customers. You will be response for: Providing a visible, accessible face-to-face service to renting customers, homeowners and shared-owners and be the face of the client Set, co-ordinate, track, and ensure completion of, actions with Estate Services, Asset Services, Specialist teams and others to get things done for customers which meet, or exceed customers' expectations Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied with Guinness from day one. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality and safety standards. Attend and present cases at court and evictions. To be considered for the role you will need: Strong resource and time management, and the ability to prioritise, delivering value for money. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. competencies. Experience of working in the housing or property sector Please click 'apply now' or contact me for information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/07/2026
Seasonal
Customer Liaison Officer / Housing Officer Havant Area - remote working covering a patch in Havant, Waterlooville and West Hampshire DL and vehicle essential and 55p per mile paid Temp initially until September but likely to be extended My client a housing association, is looking for a Customer Liaison Officer to deliver the Customer Liaison Service for all their residents in defined customer areas, achieving positive outcomes for the organisation and customers. You will be response for: Providing a visible, accessible face-to-face service to renting customers, homeowners and shared-owners and be the face of the client Set, co-ordinate, track, and ensure completion of, actions with Estate Services, Asset Services, Specialist teams and others to get things done for customers which meet, or exceed customers' expectations Maximise income, and reduce debt, in defined customer areas. Deliver an amazing lettings service which leaves customers feeling satisfied with Guinness from day one. Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. Complete Health & Safety and compliance actions e.g. FRAs. Manage workload. Service appointments booked by customers directly. Organise and plan customer visits that respond to customer requests. Complete regular estate inspections and take any necessary action to achieve quality and safety standards. Attend and present cases at court and evictions. To be considered for the role you will need: Strong resource and time management, and the ability to prioritise, delivering value for money. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. competencies. Experience of working in the housing or property sector Please click 'apply now' or contact me for information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of £39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.
09/07/2026
Full time
Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of £39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.
Service Charge Officer - S20 Temp 3 months initially 22 PAYE plus holiday Canning Town Area - 3 days in the office 2 days working from home Our client a small housing association is looking to recruit a Service Charge Officer to mainly deal with S20 notices and queries. As the successful candidate you will assist homeowners to sustain their lease and maximise income through the effective management of accounts. You will also: Provide an effective, proactive and resident-focused income collection service, balancing prevention, support, and recovery. Provide an objective and effective income recovery service. Sensitive to resident needs, be the first and main contact for service charges. Appropriately refer complex casework Assist with the preparation of papers for court and tribunals Ensure arrears recommendations are actioned Ensure timely completion of benefit claims and assist with verification Identify at-risk residents and ensure that they are provided with appropriate support and advice Maximise recovery of former tenant, parking, sundry and other homeowner debts Meet with residents on-line, in the office, and in their homes Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/07/2026
Seasonal
Service Charge Officer - S20 Temp 3 months initially 22 PAYE plus holiday Canning Town Area - 3 days in the office 2 days working from home Our client a small housing association is looking to recruit a Service Charge Officer to mainly deal with S20 notices and queries. As the successful candidate you will assist homeowners to sustain their lease and maximise income through the effective management of accounts. You will also: Provide an effective, proactive and resident-focused income collection service, balancing prevention, support, and recovery. Provide an objective and effective income recovery service. Sensitive to resident needs, be the first and main contact for service charges. Appropriately refer complex casework Assist with the preparation of papers for court and tribunals Ensure arrears recommendations are actioned Ensure timely completion of benefit claims and assist with verification Identify at-risk residents and ensure that they are provided with appropriate support and advice Maximise recovery of former tenant, parking, sundry and other homeowner debts Meet with residents on-line, in the office, and in their homes Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Housing Officer - Supported Living Location: Southbourne Salary: £14 - £15 per hour + weekend enhancements Job Type: Part-time (25 hours per week), Temporary with potential to become Permanent Flexible working hours We are seeking a Housing Officer to join a values-led organisation that provides supported living accommodation for adults with additional needs. This role is ideal for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living. Day-to-day of the role: Manage tenancy agreements, including sign-ups, renewals, and terminations. Support residents with rent payments and resolving arrears. Assist with housing benefit applications, queries, and liaising with local authorities. Act as the main point of contact for all housing-related matters. Ensure compliance with tenancy conditions and relevant housing legislation. Maintain accurate records and documentation relating to tenancies and housing management. Liaise with external agencies, including local councils, DWP, and support services. Support residents to understand their rights and responsibilities as tenants. Contribute to a safe, well-managed, and compliant housing environment. Required Skills & Qualifications: Previous experience in a Housing Officer or similar tenancy management role. Strong knowledge of tenancy agreements, housing legislation, and housing benefits. Excellent communication skills with the ability to build positive relationships with residents and stakeholders. Confident in managing a varied caseload and prioritising workload effectively. Strong administrative and organisational skills. A proactive and solution-focused approach. Full UK driving licence and access to a vehicle is desirable. Benefits: Competitive hourly rate with weekend enhancements. Flexible working options. Pension scheme and additional employee benefits. Supportive and collaborative working environment. Opportunity to make a tangible difference within a community-focused organisation. If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, please submit your CV and cover letter detailing your relevant experience.
09/07/2026
Seasonal
Housing Officer - Supported Living Location: Southbourne Salary: £14 - £15 per hour + weekend enhancements Job Type: Part-time (25 hours per week), Temporary with potential to become Permanent Flexible working hours We are seeking a Housing Officer to join a values-led organisation that provides supported living accommodation for adults with additional needs. This role is ideal for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living. Day-to-day of the role: Manage tenancy agreements, including sign-ups, renewals, and terminations. Support residents with rent payments and resolving arrears. Assist with housing benefit applications, queries, and liaising with local authorities. Act as the main point of contact for all housing-related matters. Ensure compliance with tenancy conditions and relevant housing legislation. Maintain accurate records and documentation relating to tenancies and housing management. Liaise with external agencies, including local councils, DWP, and support services. Support residents to understand their rights and responsibilities as tenants. Contribute to a safe, well-managed, and compliant housing environment. Required Skills & Qualifications: Previous experience in a Housing Officer or similar tenancy management role. Strong knowledge of tenancy agreements, housing legislation, and housing benefits. Excellent communication skills with the ability to build positive relationships with residents and stakeholders. Confident in managing a varied caseload and prioritising workload effectively. Strong administrative and organisational skills. A proactive and solution-focused approach. Full UK driving licence and access to a vehicle is desirable. Benefits: Competitive hourly rate with weekend enhancements. Flexible working options. Pension scheme and additional employee benefits. Supportive and collaborative working environment. Opportunity to make a tangible difference within a community-focused organisation. If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, please submit your CV and cover letter detailing your relevant experience.
Join a dynamic team where your communication skills make a real difference to residents' daily lives. Call Handler (Social Housing Repairs) Location: Crawley, West Sussex Pay Rate: £12.80 per hour Working Hours: 40 hours per week (Monday Friday) Contract Type: Full-time, Contract/Temporary to Permanent About the Role We are looking for a reliable, customer-focused Call Handler to join a busy team in Crawley, working on behalf of a leading social housing contractor. As the first point of contact for residents, you will play an important role in ensuring day-to-day property repairs and maintenance services run smoothly. You will handle inbound calls from tenants, log their repair requests, and help guide them through their customer journey. Key Responsibilities Take inbound calls from tenants, housing officers, and subcontractors regarding reactive repairs and maintenance issues Clearly and accurately identify the nature of the repair request by asking targeted questions to log the job correctly Enter comprehensive job details and resident notes onto the internal housing database system Direct emergency repair updates and safety concerns to the scheduling and field management teams instantly Handle tenant queries, complaints, and follow-up calls regarding ongoing works, providing clear updates on appointment slots Manage email correspondence coming into the main customer care inbox and update records accordingly What We Are Looking For Experience: Previous experience in a call handling, customer service, or contact centre environment is essential. Experience within social housing, local authorities, or the construction sector is highly desirable Communication: Excellent telephone manner with the ability to communicate clearly, patiently, and empathetically with residents from all backgrounds IT Skills: Strong computer literacy with the ability to input data quickly and accurately while managing phone queues. Experience with housing management systems (such as Northgate or CRM platforms) is a plus Organisation: Comfort managing a high volume of calls in a fast-paced environment while maintaining clear documentation Benefits Consistent weekly pay at £12.80 per hour Stable, full-time 40-hour work week with regular daytime hours Excellent training and support provided on internal software platforms Great opportunity to transition into a permanent role with an established national contractor Apply today to start making a positive impact in social housing while building your career with a respected contractor. Job Types: Full-time, Temp to perm Pay: £12.80 per hour Work Location: In person
08/07/2026
Contract
Join a dynamic team where your communication skills make a real difference to residents' daily lives. Call Handler (Social Housing Repairs) Location: Crawley, West Sussex Pay Rate: £12.80 per hour Working Hours: 40 hours per week (Monday Friday) Contract Type: Full-time, Contract/Temporary to Permanent About the Role We are looking for a reliable, customer-focused Call Handler to join a busy team in Crawley, working on behalf of a leading social housing contractor. As the first point of contact for residents, you will play an important role in ensuring day-to-day property repairs and maintenance services run smoothly. You will handle inbound calls from tenants, log their repair requests, and help guide them through their customer journey. Key Responsibilities Take inbound calls from tenants, housing officers, and subcontractors regarding reactive repairs and maintenance issues Clearly and accurately identify the nature of the repair request by asking targeted questions to log the job correctly Enter comprehensive job details and resident notes onto the internal housing database system Direct emergency repair updates and safety concerns to the scheduling and field management teams instantly Handle tenant queries, complaints, and follow-up calls regarding ongoing works, providing clear updates on appointment slots Manage email correspondence coming into the main customer care inbox and update records accordingly What We Are Looking For Experience: Previous experience in a call handling, customer service, or contact centre environment is essential. Experience within social housing, local authorities, or the construction sector is highly desirable Communication: Excellent telephone manner with the ability to communicate clearly, patiently, and empathetically with residents from all backgrounds IT Skills: Strong computer literacy with the ability to input data quickly and accurately while managing phone queues. Experience with housing management systems (such as Northgate or CRM platforms) is a plus Organisation: Comfort managing a high volume of calls in a fast-paced environment while maintaining clear documentation Benefits Consistent weekly pay at £12.80 per hour Stable, full-time 40-hour work week with regular daytime hours Excellent training and support provided on internal software platforms Great opportunity to transition into a permanent role with an established national contractor Apply today to start making a positive impact in social housing while building your career with a respected contractor. Job Types: Full-time, Temp to perm Pay: £12.80 per hour Work Location: In person
Position: Maintenance Operative Location: Peterborough Hours: Flexible work patterns, including on-call requirements What You'll Do: As a Maintenance Operative, you will take on a variety of responsibilities, bringing your trade skills to the forefront while ensuring compliance with safety standards and delivering exceptional service. Your day-to-day tasks will include: Specialist Trade Services: Provide expert trade services that meet certified standards and assist colleagues in fault-fixing. Technical Advice: Offer valuable technical support to enhance the maintenance section's effectiveness in your trade area. Safety Compliance: Ensure the safety of all users by adhering to building standards and checking relevant property reports before work begins. Furniture Repair: Repair or replace Serco-supplied furniture in compliance with Home Office Contracts. Materials Management: Procure materials from approved suppliers, keeping precise records of transactions for accountability. Waste Disposal: Remove and dispose of waste responsibly, recycling whenever possible. Garden Maintenance: Carry out garden maintenance tasks to keep properties in pristine condition. Cleaning Duties: Identify cleaning needs and address them promptly to maintain a tidy environment. Work Scheduling: Prioritise and complete all allocated work in advance of deadlines, ensuring properties meet contract standards. Stakeholder Liaison: Act as the point of contact for all stakeholders related to the properties you manage. What We're Looking For: Skills & Experience: Proficiency in trade services, technical advice, and safety compliance. Experience in furniture repair, waste disposal, and garden maintenance is a plus! Problem-Solver: A proactive approach to identifying and addressing maintenance issues. Team Player: Ability to work collaboratively with various stakeholders, including housing officers and local authorities. Flexibility: Willingness to work varied hours and be on-call for emergency maintenance needs. Why Join Us? Impactful Work: Your contributions will directly enhance the living conditions and safety of many individuals. Supportive Environment: Join a team that values your expertise and supports your professional development. Dynamic Challenges: Every day presents new opportunities to learn and grow in your trade. Ready to Make a Difference? If you are enthusiastic about providing top-notch maintenance services and are ready to take on this exciting challenge, we want to hear from you! Join our client's maintenance team and help create a safe and welcoming environment for all! Apply today and let's build a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
07/07/2026
Contract
Position: Maintenance Operative Location: Peterborough Hours: Flexible work patterns, including on-call requirements What You'll Do: As a Maintenance Operative, you will take on a variety of responsibilities, bringing your trade skills to the forefront while ensuring compliance with safety standards and delivering exceptional service. Your day-to-day tasks will include: Specialist Trade Services: Provide expert trade services that meet certified standards and assist colleagues in fault-fixing. Technical Advice: Offer valuable technical support to enhance the maintenance section's effectiveness in your trade area. Safety Compliance: Ensure the safety of all users by adhering to building standards and checking relevant property reports before work begins. Furniture Repair: Repair or replace Serco-supplied furniture in compliance with Home Office Contracts. Materials Management: Procure materials from approved suppliers, keeping precise records of transactions for accountability. Waste Disposal: Remove and dispose of waste responsibly, recycling whenever possible. Garden Maintenance: Carry out garden maintenance tasks to keep properties in pristine condition. Cleaning Duties: Identify cleaning needs and address them promptly to maintain a tidy environment. Work Scheduling: Prioritise and complete all allocated work in advance of deadlines, ensuring properties meet contract standards. Stakeholder Liaison: Act as the point of contact for all stakeholders related to the properties you manage. What We're Looking For: Skills & Experience: Proficiency in trade services, technical advice, and safety compliance. Experience in furniture repair, waste disposal, and garden maintenance is a plus! Problem-Solver: A proactive approach to identifying and addressing maintenance issues. Team Player: Ability to work collaboratively with various stakeholders, including housing officers and local authorities. Flexibility: Willingness to work varied hours and be on-call for emergency maintenance needs. Why Join Us? Impactful Work: Your contributions will directly enhance the living conditions and safety of many individuals. Supportive Environment: Join a team that values your expertise and supports your professional development. Dynamic Challenges: Every day presents new opportunities to learn and grow in your trade. Ready to Make a Difference? If you are enthusiastic about providing top-notch maintenance services and are ready to take on this exciting challenge, we want to hear from you! Join our client's maintenance team and help create a safe and welcoming environment for all! Apply today and let's build a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Resident Liaison Officer (RLO) - External Works Location: Harlow Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit a Resident Liaison Officer to join their team on a permanent basis, supporting an external works programme across Harlow. This is an excellent opportunity for an experienced Resident Liaison Officer to play a key role in delivering planned maintenance works within occupied social housing properties. You will act as the main point of contact for residents, ensuring they are kept informed throughout the programme while maintaining a high standard of customer service. Key Responsibilities Acting as the main point of contact for residents throughout the external works programme. Communicating works schedules, access arrangements, and project updates to residents. Conducting resident consultations, home visits, and pre-start meetings. Managing resident expectations and resolving any queries or complaints in a professional manner. Working closely with site teams, supervisors, and client representatives to coordinate access and programme delivery. Supporting vulnerable residents and ensuring appropriate measures are in place throughout the works. Maintaining accurate records of resident communications, appointments, and project updates. Attending site and client meetings, providing feedback on resident concerns and customer satisfaction. Promoting excellent customer service and helping to ensure projects are completed with minimal disruption to residents. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on external works, planned maintenance, refurbishment, or social housing projects. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
06/07/2026
Full time
Resident Liaison Officer (RLO) - External Works Location: Harlow Salary: Up to £33,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit a Resident Liaison Officer to join their team on a permanent basis, supporting an external works programme across Harlow. This is an excellent opportunity for an experienced Resident Liaison Officer to play a key role in delivering planned maintenance works within occupied social housing properties. You will act as the main point of contact for residents, ensuring they are kept informed throughout the programme while maintaining a high standard of customer service. Key Responsibilities Acting as the main point of contact for residents throughout the external works programme. Communicating works schedules, access arrangements, and project updates to residents. Conducting resident consultations, home visits, and pre-start meetings. Managing resident expectations and resolving any queries or complaints in a professional manner. Working closely with site teams, supervisors, and client representatives to coordinate access and programme delivery. Supporting vulnerable residents and ensuring appropriate measures are in place throughout the works. Maintaining accurate records of resident communications, appointments, and project updates. Attending site and client meetings, providing feedback on resident concerns and customer satisfaction. Promoting excellent customer service and helping to ensure projects are completed with minimal disruption to residents. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role. Experience working on external works, planned maintenance, refurbishment, or social housing projects. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. A proactive, customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Site ManagerSocial Housing Planned Works Contractor Trowbridge & Surrounding Wiltshire Area Permanent Position Immediate Start Available Freelnce option available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout Trowbridge and the surrounding Wiltshire area . The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
06/07/2026
Seasonal
Site ManagerSocial Housing Planned Works Contractor Trowbridge & Surrounding Wiltshire Area Permanent Position Immediate Start Available Freelnce option available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout Trowbridge and the surrounding Wiltshire area . The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.