20 jobs found

Branta are seeking a proactive and organised Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.

Building Manager Residential Estate East London£35,000 per annumMonday to Friday 8:00am - 5:00pmPermanent The Opportunity We are recruiting for a Building Manager to join a large, established residential estate in East London comprising 4,000 homes across a vibrant mixed-use community. This is a fantastic opportunity for an experienced residential professional looking to take ownership of a building, lead on operational standards, manage onsite teams and contractors, and play a key role in delivering an exceptional resident experience. Reporting to the Estate Manager, you will be responsible for the day-to-day management of your building, ensuring high standards of customer service, health & safety compliance, maintenance oversight, and contractor performance. Key Responsibilities Oversee the daily operation and management of a residential building and associated communal areas Deliver exceptional customer service to residents, visitors and stakeholders Ensure health & safety legislation, policies and procedures are adhered to at all times Conduct regular inspections of communal areas, plant rooms, access systems and external spaces Act as the Responsible Person and Fire Warden during building-related emergencies Investigate and report accidents, incidents and near misses Manage contractor access, permits to work and onsite performance Oversee building maintenance activities and planned preventative maintenance schedules Manage and supervise onsite operational teams including cleaners, technicians, handypersons and waste operatives Monitor and manage the helpdesk system, ensuring works are tracked and communicated effectively Liaise with residents, landlords and internal stakeholders regarding building-related matters Support the Estate Manager with operational projects and estate initiatives Participate in an out-of-hours management on-call rota About You We're looking for a proactive and customer-focused individual who enjoys taking ownership and building strong relationships with residents and stakeholders. You will have: Previous experience in a Building Manager, Assistant Building Manager or similar residential property management role At least 2 years' experience managing staff, contractors or operational teams Strong knowledge of Health & Safety legislation and compliance requirements Excellent communication and report-writing skills Experience managing contractors and maintenance activities Good working knowledge of Microsoft Office packages A professional, approachable and solutions-focused attitude Desirable IRPM qualification or membership Experience within large-scale residential, Build-to-Rent or mixed-use developments Fire Safety and compliance knowledge What's on Offer? £35,000 salary Monday to Friday working pattern Pension scheme Large-scale residential environment with career progression opportunities Varied and autonomous role with responsibility for your own building Opportunity to join a well-established and professional property management team Due to the nature of the role, applications are welcomed from candidates with previous Senior Concierge, Building Management, Assistant Building Management or residential property operations experience. You must have residential experience to apply.

Business Support / Helpdesk Administrator Location: North Glasgow Salary: Up to 32,000 DOE Job Type: Full-Time Permanent Office-Based The Opportunity We are currently recruiting for an experienced Business Support / Helpdesk Administrator to join a growing Facilities Management business based in North Glasgow. This is a fantastic opportunity to become part of a busy and supportive office team, providing essential administrative and operational support to engineers, subcontractors and customers across a range of Facilities Management contracts. If you thrive in a fast-paced environment, enjoy problem solving and pride yourself on delivering excellent customer service, we'd love to hear from you. The Role Working within the Business Support team, you will play a key role in ensuring the smooth day-to-day running of the service desk, coordinating engineers, responding to customer enquiries and supporting the wider operational team. Key Responsibilities Respond to customer, engineer and subcontractor enquiries via telephone and email. Schedule engineers and subcontractors for planned and reactive maintenance works. Raise purchase orders for materials and subcontractor services. Issue work orders to mobile engineers using the company's CAFM/job management system. Assist with the planning of upcoming maintenance works. Prepare quotations and maintenance agreements using company templates. Collate and process engineer timesheets. Maintain accurate records across internal business systems. Order office supplies and PPE as required About You We're looking for someone who has: Previous experience within a Helpdesk, Service Administrator or Business Support role. Experience working within Facilities Management, Building Services or a similar engineering environment. Excellent communication and customer service skills. Strong organisational skills with the ability to prioritise a busy workload. The ability to work well as part of a team. Desirable Experience Experience using CAFM or job management systems. Experience scheduling engineers. Purchase order processing. Timesheet administration. Preparing quotations. Experience liaising with subcontractors. Knowledge of planned and reactive maintenance. What's on Offer? Salary up to 32,000 depending on experience. Full-time permanent position. Office-based role. Free on-site parking. Company pension. Ongoing training and development. If you're looking to join a well-established Facilities Management business where you'll play an integral part in the day-to-day operation of the company, we'd love to hear from you. Apply today or contact FM Search & Select Ltd for a confidential discussion.

Scheduling Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Scheduling Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Scheduling Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment

Help Desk & Works Coordinator Location: Office-based Hours: Full-time, Monday to Friday Salary: £15 Per Hour (Equivalent to £26,000 per year) About the Role We are recruiting on behalf of a well-established building services and maintenance contractor for an organised and proactive Help Desk & Works Coordinator to join their busy operations team. This is a fast-paced role supporting the delivery of maintenance works for public sector clients. You'll play a key part in coordinating engineers, managing work orders, maintaining client systems, and ensuring jobs are progressed efficiently from instruction through to completion. If you're highly organised, enjoy working with multiple systems, and thrive in a busy office environment, we'd love to hear from you. Key Responsibilities Receive and process maintenance requests via automated client email systems. Raise jobs on the company's management system to generate job numbers. Allocate work to engineers and subcontractors. Issue job details and work instructions to engineers. Raise purchase orders for specialist contractors and suppliers. Update internal job management and scheduling systems. Allocate works through client portals. Maintain and update job trackers, ensuring all information is accurate and current. Download, review and process engineer job sheets submitted electronically. Receive, save and process subcontractor job sheets and documentation. Upload completed job sheets and supporting documents to client portals. Close completed works on client systems once all documentation has been received. Scan and upload survey and measurement information where required. Monitor outstanding works and proactively chase engineers and subcontractors for updates. Keep quotation trackers up to date. Prepare and forward completed job documentation to management. Provide regular progress updates to clients and respond to customer enquiries. Answer incoming telephone calls and assist with general office administration. Support the wider operations team with job administration and purchase orders as required. What's on Offer Stable, full-time position with a growing and respected business. Varied and fast-paced working environment. Opportunity to work closely with experienced operational teams. Ongoing training and support. Competitive salary based on experience. Friendly and supportive office culture. If you're an organised administrator with excellent coordination skills and enjoy working in a busy operations environment, we'd love to hear from you.

Facilities Coordinator, Temporary Your new company Our client is a well-established public sector organisation responsible for delivering a wide range of essential services across the region. Supporting both front-line and corporate functions, the organisation manages a small yet diverse estate that includes office buildings, operational facilities and community assets.An opportunity has arisen for a Facilities Coordinator to join the Facilities Management team on a temporary basis, supporting the delivery of safe, compliant and customer-focused workplace environments. Your new role As Facilities Coordinator, you will support the Facilities Manager and wider Facilities Management team in delivering a high-quality workplace experience across a varied property portfolio.Based primarily in Kendal, you will also provide support to colleagues and sites across the wider region when required. You will play a key role in ensuring buildings remain safe, compliant, welcoming and efficient while acting as a central point of contact for facilities-related enquiries and operational activities. Key responsibilities: Support the day-to-day delivery of facilities management services across multiple properties. Assist in maintaining a safe, secure, clean and compliant workplace environment for all building users. Build strong relationships with internal customers and stakeholders, providing guidance on facilities-related matters and good workplace practices. Support communication and engagement initiatives relating to facilities services, building improvements and organisational change programmes. Assist with the management of building maintenance activities, ensuring planned and reactive works are completed effectively and within required timescales. Liaise with contractors and service providers to ensure works are completed safely and to the required standards. Maintain building standards, records, procedures and compliance documentation. Support fire evacuation procedures, health and safety requirements and building compliance activities. Ensure health and safety information is displayed and communicated appropriately throughout buildings. Manage and update facilities management systems and records to support operational effectiveness. Coordinate room bookings, access control requests and building user enquiries. Respond to requests received through shared mailboxes and facilities helpdesk functions. Support the delivery of workplace improvement, transformation and sustainability initiatives. Assist with meeting room setup and hospitality requirements where required. Work collaboratively with Building Maintenance, Health & Safety and operational teams to ensure effective service delivery. Support the management and supervision of facilities staff and contractors where required. What you'll need to succeed Experience working within a facilities' management, workplace, estates or building services environment. Other experience demonstrating strong organisation, planning and similar coordination will be considered. Strong customer service skills with excellent attention to detail. Good understanding of health, safety and hygiene requirements, including manual handling and workplace safety practices. Experience engaging with a wide range of stakeholders and building users. Strong communication skills with the ability to influence and engage customers on operational and facilities-related matters. Excellent organisational skills with the ability to manage competing priorities across multiple sites. Experience coordinating contractor activities and ensuring safe systems of work are followed. What you'll get in return Immediate opportunity within a respected public sector organisation. Varied and rewarding role supporting a significant property portfolio. Exposure to a broad range of facilities management activities. Opportunity to contribute to workplace improvement and transformation projects. Full-time temporary position with potential for extension or permanent consideration. Competitive hourly rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Regional Workplace Services Coordinator Job Objectives and Responsibilities Provide operational coverage on a shift basis between 07:00 and 19:00 (40 hours per week). This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised Deloitte areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised Deloitte areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Deloitte Paper Lite initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with Deloitte ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London . As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions

Job Title: Mobile Maintenance Electrician (AST) Location: Glasgow Contract Type: Permanent Working Hours: 40 Hours Per Week Salary: 40,593.78 Total Salary (Inclusive of Standby Payment (1:4 x 13 Periods) + Overtime + Travel Time. An exciting opportunity has emerged for a skilled Mobile Maintenance Electrician to join our company to work with one of our major UK supermarket clients. The role will involve maintaining and repairing a range of electrical, mechanical plant and equipment in retail outlets, undertaking regular planned store visits to complete reactive, PPMs and minor repairs as requested by the customer (including non-electrical) Key Responsibilities: Complete the Planned Preventative Maintenance (PPM) schedule within agreed timescales and to ensure all necessary paperwork is completed accurately. Complete general repairs and maintenance to customer sites as designated by City Mannagement (e.g. door repairs, general plumbing tasks, flooring etc) Deliver reactive and planned fire alarm system maintenance. Conduct emergency lighting tests and repairs. Complete general repairs and maintenance to customer sites as designated by City management and helpdesk. Identify non-repairable faults in plant and machinery and promptly advise the Line Manager of findings, with recommendations regarding suitable replacement. Qualifications / Experience: Essential NVQ Level 3/City and guilds 236 Part 1 + 2 or equivalent in electrical installation/Maintenance. City and Guilds 18th Edition. AM2 / 2391. The ideal candidate: Full driving license. Experience using a PDA system. Ability to maintain and repair a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers and microwaves. Carried out PPM and reactive maintenance within a similar retail environment. What We Offer: At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we& re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include: 33 Days Holiday (Inc. Bank Holidays) Private Pension HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity $ Employee Discount Platform Employee Value Awards up to the value of 250 Access to Costco Personal Membership Subscription Mental and Physical Health Services (Wisdom, Thrive, SkinVision) Electric Car Scheme (Criteria Applies) First Bus Commuter Club $ Discounted Bus Travel

Your new company A well-established higher education organisation based in Leeds is seeking a skilled Facilities Maintenance Operative to join its Estates and Facilities team. Operating across multiple city-centre sites, the organisation is committed to providing a safe, secure and welcoming environment for students, staff and visitors. Our new role As a Facilities Maintenance Operative, you will play a key role in ensuring the effective maintenance, safety and operational readiness of a diverse property portfolio. Working as part of an experienced facilities team, you will undertake a broad range of planned and reactive maintenance duties across buildings and grounds.Responsibilities will include carrying out general building repairs, carrying out plant room and building management system checks, supporting statutory compliance activities, and assisting with minor refurbishment and renovation projects. You will also help manage contractors on site, maintain accurate maintenance records, support room and event setups, and contribute to the overall security and safety of the campus environment. What you'll need to succeed Previous experience in a building maintenance, facilities, estates or property maintenance role. Good practical skills across a range of maintenance disciplines, including basic electrical, plumbing, decorating and general building repairs. Knowledge of health and safety best practices within a facilities or estates environment. Experience liaising with contractors and monitoring maintenance works. Ability to prioritise workloads and respond effectively to reactive maintenance issues. Strong communication skills and a customer-focused approach. Competent IT skills and experience using maintenance management or helpdesk systems. Willingness to participate in a call-out rota and undertake key-holder duties. A full UK driving licence would be advantageous. What you'll get in return The opportunity to join a respected organisation with a strong community-focused culture. A varied and hands-on role with responsibility across multiple sites. Ongoing training and development opportunities. A supportive and collaborative working environment. Competitive salary and benefits package. The chance to make a tangible impact on the day-to-day experience of building users. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion. If this position isn't quite right for you but you are looking for a new opportunity, please get in touch for a confidential conversation about your career. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Facilities Helpdesk Coordinator - FM & Small Works Bristol £30,000 - £35,000 pa 40hrs per week Mon to Fri Great benefits package We are currently recruiting for a Help Desk Coordinator to join a growing FM & Small Works division. This is a key role within the business, responsible for managing the full lifecycle of reactive maintenance jobs from logging works through to completion, invoicing, and client updates. The successful candidate will act as the central point of coordination between clients, engineers, subcontractors, and management, ensuring all works are completed efficiently and within agreed SLAs and KPIs Key Responsibilities Log and manage maintenance requests via phone, email, and client portals. Schedule engineers and subcontractors for reactive and planned works. Monitor job progress and ensure attendance targets are achieved. Update client portals and provide progress updates. Review job sheets, reports, and compliance documentation. Raise follow-on quotations and assist with invoicing processes. Support management with reporting and general administration. Requirements Previous experience within Help Desk, Service Desk, FM Coordination, or Administration. Strong organisational and communication skills. Ability to manage multiple tasks in a fast-paced environment. Good IT skills and experience using job management systems. Experience within Facilities Management or Construction is desirable. Simpro experience beneficial. For further information on the role and the company you would be working for, please APPLY NOW or get in touch with Rhymel Henderson. INDLOW

Works Coordinator / Maintenance Scheduler Coventry / Midlands From 28,000 to 32,500 per annum, depending on experience Permanent, Full-time Monday to Friday, office-based About the Role: A growing Facilities Management business is looking to recruit an organised and proactive Works Co-ordinator / Maintenance Scheduler to help coordinate planned maintenance, reactive works and small project jobs across a range of client sites. This is a fast-paced office-based coordination role where you will be the key link between clients, engineers, subcontractors and internal teams. You will help ensure jobs are booked in efficiently, engineers have the right information before attending site, and all relevant paperwork is requested, checked and recorded correctly including RAMS and necessary H&S documentation. The role would suit someone with experience in Facilities Management, building maintenance, service coordination, contractor coordination, helpdesk administration, repairs planning, field service scheduling or a similar service-led environment. The Role: As FM Works Coordinator / Maintenance Scheduler, you will be responsible for keeping jobs, diaries, clients and documentation organised. You will be involved in scheduling works, coordinating engineers and subcontractors, updating job records, chasing progress, confirming access arrangements and supporting the compliance/documentation process before works are carried out. This role requires someone who is confident speaking with clients and engineers, able to manage several jobs at once, and comfortable working in a busy service coordination environment. Key Responsibilities: Scheduling planned, reactive and remedial works for mobile engineers and subcontractors. Managing engineer diaries to improve efficiency, reduce wasted travel and support response times. Booking appointments with clients and confirming access arrangements. Raising and updating work orders on internal systems. Requesting, checking and maintaining site paperwork such as RAMS, permits, access documents and compliance records. Collating job information, site details, engineer notes, client instructions and service updates. Liaising with clients, engineers, subcontractors and internal teams to keep jobs moving. Monitoring job progress and following up on incomplete works, outstanding reports or remedial actions. Ensuring engineers and subcontractors have the correct information before attending site. Supporting the coordination of small works and maintenance projects from instruction through to completion. Maintaining accurate records for compliance, engineer certification, contractor documentation and service reports. About You: The successful candidate is likely to have experience in one or more of the following areas: Scheduling engineers, tradespeople, contractors or field-based service teams. Coordinating planned or reactive maintenance works. Working within Facilities Management, building services, maintenance, repairs, field service, construction support or another service-led environment. Managing job updates, client enquiries, engineer notes and service records. Using job management, CAFM, scheduling, CRM or service desk systems. Liaising confidently with clients, engineers, subcontractors and internal teams. Working accurately with documents, records, spreadsheets and internal systems. Managing a busy workload where priorities can change quickly. Experience with RAMS, permits, access documents, health and safety paperwork, compliance records or contractor documentation would be advantageous, although training can be provided for the right person. Suitable Backgrounds: This role may suit candidates with experience as a: Maintenance Scheduler Works Coordinator FM Coordinator Facilities Helpdesk Coordinator Service Coordinator Repairs Coordinator Contractor Coordinator Small Works Coordinator CAFM Administrator Facilities Administrator Service Desk Administrator Planned Maintenance Administrator Compliance Administrator Candidates from Facilities Management providers, building services contractors, maintenance contractors, fire and security, HVAC, lifts, utilities, construction service departments, field service or other service-led environments may be well suited. Benefits Salary from 28,000 to 32,500 per annum, depending on experience. Permanent, full-time position. Monday to Friday working pattern. Office-based role in Coventry. Ongoing training and development. Supportive working environment. Pension scheme and company benefits. Opportunity to develop within a growing Facilities Management business. Apply: If you are an organised maintenance, facilities, service coordination or scheduling professional looking for a permanent role in Coventry, please apply today with your up-to-date CV. Suitable candidates will be contacted with further information regarding the company, role and next steps.

FM Technician Refrigeration / HVAC Belfast Competitive Salary + Benefits + Career Progression Full Time Permanent An exciting opportunity has become available for an experienced Refrigeration / HVAC Engineer to join a growing Facilities Management team supporting a portfolio of high-profile sites across Northern Ireland. This is an excellent opportunity to join a business that offers long-term stability, varied work, ongoing development opportunities and exposure to a wide range of commercial environments. The Role You'll be responsible for delivering planned and reactive maintenance across a range of refrigeration and HVAC systems while ensuring all works are completed safely, efficiently and to a high standard. Responsibilities include: Carrying out PPM and reactive maintenance on refrigeration and HVAC systems Diagnosing faults and completing repairs across commercial refrigeration plant Working on refrigeration pack systems and associated controls Completing minor installations, alterations and remedial works Responding to service requests and breakdowns efficiently Managing maintenance documentation and asset records Liaising with helpdesk teams, clients and subcontractors Supporting surveys and identifying equipment requiring replacement or upgrades What We're Looking For NVQ Level 2 & 3 Refrigeration / Air Conditioning F-Gas Category 1 (C&G 2079) Experience working within commercial refrigeration environments Strong fault-finding and maintenance experience Full UK Driving Licence Ability to work independently and manage workload effectively Good communication and customer-facing skills Desirable IPAF CAFM system experience Experience working across multi-site portfolios What's On Offer Competitive salary and benefits package Long-term career progression Training and development opportunities Exposure to varied commercial environments Supportive team culture Opportunity to work across prestigious sites If you're a motivated Refrigeration / HVAC Engineer looking for your next opportunity within Facilities Management, we'd love to hear from you.

Ivy Resource Group are currently recruiting for a Electrician for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? As a Multi Skilled Electrician you will manage our full range of electrical work from complex repairs to the resolution of minor issues, alongside our test and inspect maintenance. Responsible for the completion of pre-planned maintenance of electrical equipment and systems. Completion of reactive and remedial repairs associated with the electrical systems following testing and inspections as directed by the Helpdesk. Play a key role in planning and completing a range of works associated with the electrical systems, which will also include installation and testing of these systems. Use initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Report and record procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system, typically 1 in 6. What skills and experience do I need to be successful in this role? Essential: C&G Level 3 2357 or equivalent, and/or relevant apprenticeship within your trade Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance AM2 C&G th Edition Current Full UK Driver's License Desirable: IOSH - Working safely or CSCS Card L8 Awareness Salary: 37,000 - 40,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123

Ivy Resource Group are currently recruiting for a Multi Skilled Plumber for the UWE contract in Bristol, on a permanent basis. The company: Established in 1998 our client offers renowned high-quality construction projects and facilities management services. They are based in the heart of Bristol and have enjoyed significant success, particularly in the last 4 years with turnover increasing from 56 million in 2020 to a projected 125 million for 2025. To ensure their business remains fully supported they are investing into thier people strategy and infrastructure to give their employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and let's talk. What will my core responsibilities be? Working as a Multi Skilled Plumber on the UWE contract you will be responsible for undertaking various planned and reactive tasks, from complex repairs to the resolution of minor plumbing issues. You will work closely with their Client and be the main point of contact ensuring that the University's plant and equipment operates in an efficient manner. Work as part of the FM Team with responsibility for the completion of pre-planned maintenance to mechanical plant and associated equipment including but not limited to HWS, CWS, Central Heating, radiators, valves, toilets, showers, etc. Completion of reactive and remedial repairs as directed by the FM Helpdesk to either, plumbing installations, heating installations, ventilation systems etc. or any required minor building fabric repairs dependent on relevant experience. Use your own initiative to solve complicated technical problems associated with reactive maintenance activities, including sourcing parts & materials and seeking manufacturer technical support. Provide detailed write-ups of works carried out to ensure our client is kept up to date at all times. Carry out all works within agreed timescales and to the highest standards, ensuring that you comply with current regulations and contract specifications. Reporting and recording procedures, including operation and maintenance logs and control measures to minimise risks. Utilise PDAs or electronic devices to complete works. Liaise closely with our control hub to ensure efficient response to all works either working on your own or as part of a team. Observe the highest levels of health and safety at all times, including carrying out point of work risk assessments for every task to ensure the best possible working practices are adhered to. Provide regular out-of-hours cover on a rota system. What skills and experience do I need to be successful in this role? NVQ L2 or higher in Plumbing. Hold a minimum of 3+ years' experience in a building maintenance role, particularly in relation to planned, reactive and remedial maintenance of mechanical systems. Current Full UK Driver's License IT Skills - use of PDA's Salary: 30,000 - 34,000 per annum + Overtime rates Company Van, Fuel Card, Tools and Uniform Working hours: 8am - 5pm How to apply: Please submit your CV or apply online and a member of our team will respond to you. Ivy Resource Group are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. IND123

Part Time Fire Alarm Tester Location : Kingston, KT1 2EE Salary : £17,131.30 per annum (pay review August 2026) Contract : Part Time, Permanent (22.2 hours per week) Working Pattern : 3 days per week Tuesday, Wednesday, plus 1 flexible day Join a Role That Plays a Vital Part in Site Safety KUSCO (Kingston University Service Company Ltd) is a wholly owned subsidiary of Kingston University, providing facilities management services across the University estate. We are now looking for a reliable, self-motivated Fire Alarm Tester to join our Estates and Asset Department. This is a crucial role responsible for ensuring fire safety systems across multiple University sites are tested, maintained and compliant, helping to keep staff, students and visitors safe every day. About the Fire Alarm Tester Role Working across four campus sites, halls of residence and additional buildings within the local area, you will carry out a structured programme of fire safety testing and checks. You ll be responsible for testing over 50 fire alarm systems weekly, along with other fire protection systems, and completing routine fire door inspections. This is a practical, site-based role that requires attention to detail, good organisation, and the ability to work independently. What You ll Be Doing Carrying out weekly fire alarm testing across all University buildings in line with British Standard 5839-1 and internal procedures Completing 6-monthly fire door inspections in line with set schedules Recording all testing, checks and observations accurately in fire safety logbooks and electronic systems (e.g. Nimbus) Reporting faults, defects or issues immediately via mobile systems or the FM Helpdesk Monitoring fire safety risks (e.g. blocked exits, combustible materials), recording and reporting findings Coordinating activities with fire wardens, security, maintenance teams and contractors Supporting fire drills, panel activations, fire risk assessments and audits Assisting with fire marshal training when required Contributing to ongoing fire safety improvements across the estate Testing and checking associated systems including: Smoke ventilation systems Fire curtains Refuge call points Automatic door closers and door release mechanisms In order to be successful in this role you must have: Full UK driving licence and access to your own vehicle (mileage reimbursed) Strong timekeeping and ability to follow structured schedules Able to work independently and solve problems with minimal supervision Excellent attention to detail and ability to follow procedures accurately Good communication skills (written and verbal) Strong record-keeping and administrative ability Basic understanding of Health & Safety requirements Basic IT skills and confidence using mobile devices / tablets Good level of physical fitness (role involves being on your feet most of the day) It would be great if you had: Experience with fire alarm systems or similar technical systems Knowledge of fire safety procedures, British Standards or electrical systems Experience using Nimbus or similar electronic log systems Previous fire marshal training or fire safety responsibilities Practical, hands-on technical skills and basic fault finding Why Join KUSCO: Be part of a trusted organisation supporting Kingston University, Play a key role in maintaining safety across a large estate, Structured, independent role with clear responsibilities, Full training provided on systems and procedures, Supportive team environment within Estates & Assets and Opportunity to develop technical knowledge and experience This role is critical to ensuring compliance with fire safety legislation and protecting the University community. If you are dependable, detail-focused and take pride in doing work properly, we would love to hear from you. Apply now! No agencies please.

Helpdesk Coordinator - White City, London £31,000 Monday-Friday, 8:30am-5:30pm (40 hours) Catch 22 are partnering with a leading Facilities Management provider to recruit a Helpdesk Coordinator for a high-profile corporate site in White City. This is a fast-paced, client-facing role where you will act as the first point of contact for all FM requests, managing jobs via CAFM (QFM), coordinating engineers and contractors, and ensuring service delivery meets agreed SLAs. Key Responsibilities: Manage helpdesk inbox and calls, logging requests accurately on CAFM Schedule engineers, contractors, and service teams Track job progress, update records, and produce reports Raise purchase orders, manage invoices, and support quotations Support compliance reporting (PPMs) and contractor administration About You: Previous experience in a helpdesk or FM coordination role Strong organisational and communication skills Confident IT user (CAFM systems, MS Office) Proactive, reliable, and customer-focused What's on Offer: 33 days holiday, EAP, and reward schemes Training and development opportunities Subsidised gym membership and additional benefits If you're an organised coordinator looking to join a well-established FM provider on a flagship site, apply today.

Catch 22 is partnering with a leading FM Service provider to recruit a Building Maintenance Engineer to deliver high-quality planned and reactive maintenance within a premium workplace environment in Milton Keynes. The role combines building engineering and fabric/handyperson duties, ensuring safe, compliant and well-presented facilities. You'll work alongside subcontractors, manage jobs through Helpdesk/CAFM systems, and maintain audit-ready compliance records. Key responsibilities include: Delivering PPM and reactive maintenance across electrical, mechanical, HVAC and building fabric Fault finding, minor works and first-line repairs with minimal disruption Coordinating contractors and supporting statutory compliance activities Maintaining accurate job, asset and compliance records via CAFM and SharePoint Providing a professional, customer-focused service to stakeholders Key requirements: Recognised trade qualification (mechanical or electrical) Strong experience in FM or live operational environments Sound knowledge of UK H&S, RAMS and permit-to-work systems Organised, safety-focused and confident working independently In return, our client is offering a salary of £42,000 per annum plus £2400 on-call payments as well as a generous benefits package. This is a great opportunity for a hands-on, service-driven engineer looking to work in a varied and professional workplace setting.

An opportunity has arisen for a proactive Facilities Manager to support the daily operations of a multi-site business. The role will predominantly be based from their site near Bishops Stortford but will involve travel to other sites. This role is ideal for someone with a practical, problem solving mindset who is looking to build a career in facilities management within a supportive and fast paced environment. The Details: Salary circa 35-40k 25 days holiday + bank holidays & additional Christmas closure Car allowance & mobile phone provided Healthcare Cash Plan & Death in Service Monday to Friday 08:30-17:00 with some travel required Key Responsibilities: Support compliance across sites, including inspections, records, and health & safety programmes Assist with planned preventative maintenance (PPM) and carry out basic maintenance when needed Fault find and diagnose electrical or mechanical issues to ensure correct help is sought Log and manage reactive maintenance requests using the helpdesk system to ensure problems are resolved efficiently Coordinate contractors on site, including access, permits, and basic compliance checks Act as a first point of contact for occupiers, resolving any facilities queries Implement energy, water, and waste reduction plans in line with ESG framework Support budget tracking, reporting, and sustainability initiatives across the portfolio Experience Needed: Either proven experience within facilities (hard and/or soft) or an electical/mechanical background Ideally bringing knowledge from a technical or electrical background Strong problem solver and happy to get stuck in Knowledge of BMS or mechanical systems Practical, proactive approach with willingness to learn Strong organisational and communication skills If you have the experienced required and are keen to learn in an expanding business who can offer long term support and development then please apply today.