Contract Director FM/ R&M

  • Macallam Resourcing
  • 01/05/2026
Full time Real Estate

Job Description

  • Contract Director/ Regional Operations
  • Permanent
  • Package Six Figures, plus benefits
  • Location - South England

    Overview of the Role
    Directly manage a significant regional contract operating at a strategic delivery level for this major Repair and Maintenance provider.The role is in the South East of England, so accessibility to the region is key with travel required

  • Represent the business on commercial, operational, team and compliance and key customer management of the contract with a fair, proactive and collaborative approach.
    Develop a highly motivated and empowered team to achieve high levels of client satisfaction.

  • Meet short and long term objectives and annual business plan targets for growth and profit.

  • Establish the appropriate Team Structure and capabilities required to deliver the service to the clients. ensure sufficient capability and capacity to meet the retention and growth plans of the business.

    Strategically plan, organise and manage the business resources to maximise profit and performance levels, Ensure accurate and timely financial and performance reporting. Lead and manage all operational activities ensuring that programmes are delivered on time, in full, in compliance with codes of practice, and current statutory legislation. Maintain and promote effective relationships at all levels with the client, focusing staff on performance, best value and established best operating practices. Delivering partnering as a business strategy. Recruit, motivate and retain the best people, ensuring the highest standards of service delivery.

  • Responsible for the preparation of Budgets, Forecasts and monthly cost and value reconciliations. Responsible for reporting on WIP, debt and Capital Employed aligned with the transition periods working with the business development team, operations and commercial

  • Utilise performance indicators monthly to measure commercial performance and comparisons with prior years. Track progress and report monthly on agreed improvement initiatives.

  • Support the development of Business cases for investment of change across the R&M Contracts.

    Essential

  • Knowledge of health & safety legislation at an operational level
    Ability to think strategically and develop clear plans
    Ability to organise and manage resources effectively and deliver through direct reports through leadership. Giving direction and support as appropriate for the team
    Ability to understand and interpret financial information and Service Contracts.
    Ability to work under pressure and meet competing and changing deadlines

  • IT literate with competency in Word, Excel, PowerPoint and MS Project
    Good negotiation skills. High intellectual capability, Excellent interpersonal skills. Good presentation skills
    Operate at Director level relationships and with customers

    Ideal : Relevant Professional qualifications at degree level in , Commercial, Surveying, Business Management

  • Experience of change management practices and mobilisation of large complex service contracts.

  • Understanding of Partnership and Open Book practices. Management of operational budgets to 20m including profit and loss responsibility within services industry or in a large repair and maintenance environment.

  • Operational management experience of working and managing multi disciplined teams with demonstrable record of excellent achievement. High level of personal resilience and the ability to work under pressure Able to manage challenging situations and competing work demands whilst maintaining a high level of professional standards and leadership.

If interested please apply in full confidence with CV and if suitable, we will set to discuss further.