A Reputable Housing Association is looking for a Technical Maintenance Surveyor in the Stoke/Newcastle - under - Lyme Region
47,332.80 depending upon experience
Salary: Competitive (Zone 8) + 2,140.80 car allowance or small van provided
Hours: 37 per week
Contract: Permanent, full-time
Join a reputable housing association committed to delivering quality homes and exceptional customer service.
We're looking for an experienced Technical Maintenance Surveyor to play a key role in ensuring safe, well-maintained, and compliant homes across our housing stock. You'll conduct surveys, diagnose complex faults, manage repairs, and oversee contractor performance - all while delivering great value and customer satisfaction.
What you'll be doing
- Carrying out in-depth property surveys, diagnosing complex faults, and specifying remedial works.
- Undertaking inspections, preparing scopes of work (using Nat Fed 8 rates), and producing diagrams or drawings.
- Managing and monitoring contractor performance, ensuring quality, cost-effectiveness, and timely delivery.
- Conducting pre-termination and void property inspections, scheduling necessary repairs, and identifying any rechargeable works.
- Leading on Damp, Mould & Condensation inspections, providing compliant, practical solutions in line with AWAAB's Law.
- Working collaboratively across departments to drive efficiency and improve repair outcomes.
- Championing customer service excellence, ensuring customers are informed and engaged throughout the repairs process.
- Supporting compliance, health and safety, data protection, and safeguarding requirements across all works.
What we're looking for
Qualifications & Experience
- HNC/HND (or equivalent) in Building Studies, or extensive relevant experience.
- At least 2 years' post-qualification experience in a social housing maintenance or surveying environment.
- Experience diagnosing building defects, specifying remedial works, and managing contractors.
- Strong understanding of health and safety, CDM regulations, asbestos management, and statutory compliance.
- Proficiency with NHF Schedule of Rates, Microsoft Office, and housing maintenance IT systems.
- Full, clean UK driving licence.
Skills & Attributes
- Excellent analytical and diagnostic skills with strong attention to detail.
- Confident communicator able to influence contractors and internal teams.
- Proactive, organised, and able to manage multiple priorities effectively.
- Collaborative team player with a positive, can-do attitude.
- Committed to delivering exceptional customer service and driving continuous improvement.
Benefits
- 25 days holiday + bank holidays + 3 additional concessionary days.
- Car allowance ( 2,140.80 per year) or company van.
- Professional development and training opportunities.
- Flexible working and supportive environment.
If you feel you experience aligns with the role and would like to discuss the role further feel free to give Adam Tooley a call on (phone number removed)
Or Email your CV to (url removed)
INDPS