Job Description
This is a hands-on assistant leadership role where elevating people and standards sits at the heart of everything you do. You'll coach, guide, and develop your team with confidence and care, helping each individual build capability, achieve goals, and perform at their best.
Ideal for someone who leads with presence and purpose, this role blends people leadership with operational excellence. If you're passionate about creating seamless operations while bringing out the very best in others, this is an opportunity to truly make your mark.
You'll coach and develop onsite teams, ensuring daily operations run seamlessly while upholding exceptional levels of service, presentation, and hospitality. Confident and calm, you'll lead by example, guiding others, balancing priorities, and creating an elevated experience for clients at every touch point.
Key responsibilities:
- Lead and support onsite teams, contractors, and suppliers
- Ensure smooth daily operations and fair task allocation
- Run team briefings, 1:1s, rotas, and absence management
- Maintain exceptional cleanliness, presentation, and service standards
- Step into Centre Manager responsibilities when required
About you:
- A proactive, hands-on leader with strong operational experience
- Polished, organised, and detail-driven
- Calm under pressure and confident in fast-paced environments
- Passionate about people development and exceptional client care
- Solutions-led with a naturally professional presence
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
