Contract Manager
Reactive Maintenance & Voids
65,000 + Benefits
Southeast London
Role:
Regen Solutions is currently working with a leading construction and maintenance company in their search for an Contract Manager to join their management team. As a Contract Manager you will be managing reactive repairs & voids across a contract that spans across Southeast London.
Reporting in to the Operations Manager, you will have a team reporting in to you that consists of a repairs manager, supervisors, planners, admin, operatives and sub-contractors.
Experience:
- Client contract delivery, in, customer relationships and management of relevant teams
- Creating a work safe culture
- Able to manage others to deliver multiple projects at the same time
- Good communicator and have experience dealing with clients and subcontractors
- Must have good IT skills and be able to use word and outlook
- Able to produce construction programmes (MS Projects ideally)
- A flexible, "can do" attitude and want to work as part of a team
- Able to produce and deliver progress reports
- Must be able to manage the H&S, quality and programme performance on their projects
Key Responsibilities
Operational Leadership: Manage the end-to-end delivery of reactive maintenance and void work streams across a busy South East London patch.
Contractor Accountability: Appoint and robustly manage sub-contractors and DLOs (Direct Labour Organisations), ensuring they hit strict KPIs and SLA targets.
Financial Oversight: Control "spend-per-void" and reactive budgets; conduct post-inspections to ensure value for money and accurate invoicing.
Rapid Turnaround: Streamline the voids process to reduce property downtime while maintaining uncompromising safety standards.
H&S & Compliance: Oversee all health and safety documentation (RAMS), ensuring all reactive works meet current building safety and fire regulations.
Resident Excellence: Serve as a senior point of escalation for complex resident issues, ensuring high levels of customer satisfaction during urgent repair works.
Reporting: Deliver real-time data to senior leadership regarding job completion rates, backlog management, and budget variances.
This is a very fantastic opportunity for someone who wants to see real progression and is keen to work with a business that is growing and developing.
Contract Manager
Reactive Maintenance & Voids
65,000 + Benefits
Southeast London