Internal Sales Representative - Civils

Our client is seeking a motivated and proactive Internal Sales Representative to join their busy construction and civils branch. This role is central to driving day-to-day sales, supporting external Business Development Managers and ensuring excellent customer service across the trade counter and local client base.

You will be a key point of contact within the branch, managing the full sales process from initial enquiry through to order completion, while also supporting general branch operations.

Key Responsibilities

• Manage day-to-day sales activities, including serving trade counter customers and supporting local business accounts
• Act as a key point of contact in the branch for customer enquiries and sales support
• Support Business Development Managers with lead generation and follow-up on potential opportunities
• Prepare and process sales quotations and orders accurately and in a timely manner
• Build and maintain strong relationships with customers to encourage repeat business
• Take a proactive approach to outbound sales, identifying opportunities to upsell and cross-sell products
• Handle incoming calls confidently and professionally, providing product advice and solutions
• Assist with general branch administration, including stock ordering and coordination, liaising with and chasing suppliers
• Ensure all sales activities are recorded and managed effectively within internal systems

Skills & Experience

• Previous experience in an internal sales or customer-facing role (construction or civils sector)
• Strong communication skills with confidence on the phone
• Proven ability to manage the full sales journey from enquiry to completion
• Proactive and target driven approach to sales
• Excellent organisational skills and attention to detail
• Ability to work effectively in a fast paced, team oriented environment

Personal Attributes

• Self-motivated with a positive, can-do attitude
• Strong relationship building skills
• Commercially aware with a customer-first mindset
• Reliable and adaptable, with the ability to multitask

Salary: £27,000 - £30,000 DOE + OTE £12k (paid monthly)