Repairs Scheduler
Portsmouth
Full-time Permanent
About the Role
Our client, a well-established and growing repairs contractor based in Portsmouth, is seeking an organised and proactive Repairs Scheduler to join their busy team. This is a key position responsible for coordinating maintenance and repair appointments, ensuring efficient service delivery, and maintaining excellent customer satisfaction.
Key Responsibilities
Scheduling and allocating repair and maintenance work to engineers and operatives
Managing diaries to ensure optimal efficiency and timely completion of jobs
Acting as the main point of contact for tenants, clients, and engineers
Handling inbound and outbound calls, emails, and system updates
Prioritising emergency and urgent repairs
Monitoring job progress and resolving scheduling conflicts
Ensuring all data is accurately recorded on internal systems
About You
Previous experience in a scheduling, planning, or coordination role (ideally within repairs, maintenance, or housing)
Strong organisational skills with the ability to multitask in a fast-paced environment
Excellent communication and customer service skills
Confident using IT systems and scheduling software
Ability to problem-solve and adapt to changing priorities
What s on Offer
Competitive salary package
Supportive and friendly team environment
Opportunities for career progression
Training and development provided
If you re a highly organised individual who thrives in a fast-paced environment and enjoys delivering excellent service, we d love to hear from you.
Apply today through our agency to be considered for this exciting opportunity!