Planner Scheduler

Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team.

This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved.

Duties:

• Planning, scheduling and reallocating PPM and reactive maintenance works
• Raising remedial and reactive jobs as required
• Logging faults received via phone and email onto the CAFM system
• Monitoring jobs through to completion, ensuring KPIs and SLAs are met
• Liaising daily with engineers, subcontractors and clients
• Reviewing and checking engineer worksheets for accuracy
• Chasing outstanding paperwork and closing down completed jobs
• Producing client reports and performance spreadsheets within set deadlines
• Managing shared mailboxes and handling incoming and outgoing calls

The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous.

The Ideal Candidate

• Previous experience as a Planner, Scheduler or Maintenance Coordinator
• Experience planning and allocating engineers
• Knowledge of facilities maintenance (desirable)
• Experience using CAFM systems
• Strong administrative skills and attention to detail
• Excellent communication and customer service skills
• Ability to work under pressure and prioritise effectively
• Proactive, professional and self-motivated

Role details:

• Monday to Friday
• 40 hours per week
• Office-based role
• Free on-site parking
• Career progression opportunities